Set the chart's placeholder version to 0.28.1

Cosmetic: make helm-package sets the published version and appVersion
from the tag, so these two fields decide nothing (see the comment
above them). Kept in step anyway, same as 36c00ac and 9bf4c92, so a
tree heading for v0.28.1 doesn't say 0.28.0.

.gitea/workflows/ci.yaml

@@ -0,0 +1,151 @@
+name: CI
+
+# The release workflow gates a tag, which is late: a broken commit sits green until
+# somebody decides to publish. This runs the same checks on the way in.
+#
+# push is scoped to main rather than all branches so that a branch pushed as part of a
+# pull request is not checked twice.
+#
+# No actions/checkout, deliberately -- same as the letsvisit and charts workflows. The
+# runner image is ubuntu:22.04 whose `nodejs` package is Node 12, and actions/checkout@v4
+# is built with ES2022 static initialiser blocks, so it dies with
+# `SyntaxError: Unexpected token '{'` before running. Cloning with git directly avoids JS
+# actions entirely. This repo is public, so the clone needs no credential at all.
+#
+# `${{ }}` values are passed through `env:` and referenced as quoted shell variables: a
+# ref name is attacker-influenced by anyone who can push a branch or open a PR, and
+# expanding one straight into `run:` is a shell-injection vector.
+on:
+  push:
+    branches: [main]
+  pull_request:
+
+# A rapid series of pushes only needs the last one checked.
+concurrency:
+  group: ci-${{ github.ref }}
+  cancel-in-progress: true
+
+env:
+  REPO_URL: https://git.ryuvia.com/niklas/terdut-server.git
+
+jobs:
+  test:
+    runs-on: ubuntu-latest
+    container:
+      # Runs inside the toolchain image rather than installing Go per job. Note this puts
+      # the job on the dind bridge, which cannot reach github.com or get.helm.sh --
+      # proxy.golang.org and git.ryuvia.com are reachable, which is all this job needs.
+      image: golang:1.26.6-bookworm
+      # act_runner destroys a job's own volumes when it finishes, so without these every
+      # run re-downloads the whole module graph. The names must appear in the runner's
+      # container.valid_volumes allowlist (charts/act-runner in the k8s repo); unlisted
+      # volumes are dropped silently, so a workflow that looks correct can still be
+      # running uncached.
+      volumes:
+        - go-mod-cache:/go/pkg/mod
+        - go-build-cache:/root/.cache/go-build
+        - gobin-cache:/go/bin
+
+    # The suite needs a real Postgres -- there is no in-memory Postgres the way there was
+    # an in-memory SQLite, so each test gets its own schema on a shared server instead.
+    # The job and the service share the dind bridge, so the service is reachable by its
+    # name rather than on localhost.
+    services:
+      postgres:
+        image: postgres:17-alpine
+        env:
+          POSTGRES_USER: terdut
+          POSTGRES_PASSWORD: terdut
+          POSTGRES_DB: terdut_test
+        options: >-
+          --health-cmd "pg_isready -U terdut -d terdut_test"
+          --health-interval 5s
+          --health-timeout 5s
+          --health-retries 12
+
+    env:
+      # `make test` fails without this rather than skipping, so a green job here means
+      # the tests actually ran against a database.
+      TERDUT_TEST_DSN: postgres://terdut:terdut@postgres:5432/terdut_test?sslmode=disable
+
+    steps:
+      - name: Checkout
+        env:
+          REF_NAME: ${{ github.ref_name }}
+          HEAD_SHA: ${{ github.event.pull_request.head.sha }}
+        run: |
+          if [ -n "$HEAD_SHA" ]; then
+            # A pull_request ref_name is "<n>/merge", which is not a fetchable branch.
+            git clone "$REPO_URL" .
+            git checkout -q "$HEAD_SHA"
+          else
+            git clone --depth=1 --branch "$REF_NAME" "$REPO_URL" .
+          fi
+
+      # The gate is the Makefile's rather than a second copy of it here, the way riksdata
+      # and rd-web already do it. `make fmt lint test` is exactly what a developer runs, so
+      # a green pipeline and a green working copy mean the same thing by construction
+      # instead of by remembering to update two files together.
+      #
+      # The reasoning that used to live here moved with the targets: why gofmt is checked
+      # at all (import order survives `go vet`, and both repos sat unformatted through a
+      # green run and a release -- 9046f6e), why both of gofmt's failure modes need
+      # handling, and why `test` adds -race when this job does not have to.
+      - name: Format, vet and test
+        run: make fmt lint test
+
+  # Runs on every push and pull request, unlike the image scan, which needs something
+  # published to scan and so lives in release.yaml. Both are needed: govulncheck reads the
+  # source and its module graph, trivy reads the built artifact, and neither sees what the
+  # other does.
+  security:
+    runs-on: ubuntu-latest
+    container:
+      image: golang:1.26.6-bookworm
+      volumes:
+        - go-mod-cache:/go/pkg/mod
+        - go-build-cache:/root/.cache/go-build
+        - gobin-cache:/go/bin
+    steps:
+      - name: Checkout
+        env:
+          REF_NAME: ${{ github.ref_name }}
+          HEAD_SHA: ${{ github.event.pull_request.head.sha }}
+        run: |
+          if [ -n "$HEAD_SHA" ]; then
+            git clone "$REPO_URL" .
+            git checkout -q "$HEAD_SHA"
+          else
+            git clone --depth=1 --branch "$REF_NAME" "$REPO_URL" .
+          fi
+
+      - name: Go vulnerability scan (govulncheck)
+        run: make security-go
+
+      - name: Secret scan (gitleaks)
+        run: make security-secrets
+
+  # Host mode, no `container:`: helm is baked into the runner image, and a container job
+  # could not install it -- get.helm.sh is unreachable from the dind bridge. Same reason
+  # release.yaml's chart job runs on the host.
+  #
+  # The chart had no lint step in any workflow until 2026-09-01: release.yaml packaged and
+  # pushed it without rendering it first, so a template that did not compile would have
+  # been found by Flux rather than here.
+  chart:
+    runs-on: ubuntu-latest
+    steps:
+      - name: Checkout
+        env:
+          REF_NAME: ${{ github.ref_name }}
+          HEAD_SHA: ${{ github.event.pull_request.head.sha }}
+        run: |
+          if [ -n "$HEAD_SHA" ]; then
+            git clone "$REPO_URL" .
+            git checkout -q "$HEAD_SHA"
+          else
+            git clone --depth=1 --branch "$REF_NAME" "$REPO_URL" .
+          fi
+
+      - name: Lint and render the chart
+        run: make helm-lint

.gitea/workflows/release.yaml

@@ -0,0 +1,244 @@
+name: Release
+
+# Checkout, interpolation and caching conventions match ci.yaml -- see the header there
+# for why there are no JS actions and why every `${{ }}` goes through `env:`.
+#
+# There is no upload-artifact/download-artifact equivalent here (both are JS actions, and
+# this Gitea has no artifact store wired up), so the job that builds the binaries is also
+# the job that publishes them. Nothing is handed between jobs at all.
+on:
+  push:
+    tags:
+      - 'v*'
+  workflow_dispatch:
+
+# A tag is not normally re-pushed, so this mostly matters when one is force-moved during
+# a botched release -- the superseded run stops holding runner slots.
+concurrency:
+  group: release-${{ github.ref }}
+  cancel-in-progress: true
+
+env:
+  REPO_URL: https://git.ryuvia.com/niklas/terdut-server.git
+  API: https://git.ryuvia.com/api/v1/repos/niklas/terdut-server
+  REGISTRY: git.ryuvia.com
+  IMAGE: git.ryuvia.com/niklas/terdut-server
+
+jobs:
+  # Gates every publishing job below. A tag that fails here publishes nothing: the
+  # binaries, the image and the chart are all downstream of it.
+  test:
+    runs-on: ubuntu-latest
+    container:
+      image: golang:1.26.6-bookworm
+      volumes:
+        - go-mod-cache:/go/pkg/mod
+        - go-build-cache:/root/.cache/go-build
+        - gobin-cache:/go/bin
+
+    # The same database ci.yaml's test job gets, for the same reason: `make test` needs a
+    # real Postgres and fails without TERDUT_TEST_DSN rather than skipping. This job is
+    # the gate every publishing job below hangs off, so it has to be able to run the
+    # suite -- v0.11.0 was tagged with the service here missing and published nothing.
+    services:
+      postgres:
+        image: postgres:17-alpine
+        env:
+          POSTGRES_USER: terdut
+          POSTGRES_PASSWORD: terdut
+          POSTGRES_DB: terdut_test
+        options: >-
+          --health-cmd "pg_isready -U terdut -d terdut_test"
+          --health-interval 5s
+          --health-timeout 5s
+          --health-retries 12
+
+    env:
+      TERDUT_TEST_DSN: postgres://terdut:terdut@postgres:5432/terdut_test?sslmode=disable
+
+    steps:
+      - name: Checkout
+        env:
+          REF_NAME: ${{ github.ref_name }}
+        run: git clone --depth=1 --branch "$REF_NAME" "$REPO_URL" .
+
+      # Same gate as ci.yaml, and the same one a developer runs. See the Makefile for why
+      # each check is there; restating it here is how the two drift apart.
+      - name: Format, vet and test
+        run: make fmt lint test
+
+  binaries:
+    needs: test
+    runs-on: ubuntu-latest
+    container:
+      image: golang:1.26.6-bookworm
+      volumes:
+        - go-mod-cache:/go/pkg/mod
+        - go-build-cache:/root/.cache/go-build
+        - gobin-cache:/go/bin
+    steps:
+      - name: Checkout
+        env:
+          REF_NAME: ${{ github.ref_name }}
+        run: git clone --depth=1 --branch "$REF_NAME" "$REPO_URL" .
+
+      # Compiling is the Makefile's; uploading is not. `make binaries` is runnable on a
+      # laptop, while the step below needs a token and the Gitea release API, which is
+      # this workflow's business and nothing a developer wants a target for.
+      - name: Build every target
+        env:
+          REF_NAME: ${{ github.ref_name }}
+        run: make binaries VERSION="$REF_NAME"
+
+      # Creating the release is made idempotent rather than assumed-new: a re-run of a
+      # failed release must not die on the release that already exists. Assets are
+      # replaced the same way, so a re-run repairs a partial upload.
+      - name: Publish the release
+        env:
+          REF_NAME: ${{ github.ref_name }}
+          TOKEN: ${{ secrets.REGISTRY_TOKEN }}
+        run: |
+          set -eu
+          auth="Authorization: token $TOKEN"
+
+          body=$(curl -sf -H "$auth" "$API/releases/tags/$REF_NAME" || true)
+          if [ -z "$body" ]; then
+            body=$(curl -sf -X POST -H "$auth" -H 'Content-Type: application/json' \
+              -d "{\"tag_name\":\"$REF_NAME\",\"name\":\"$REF_NAME\"}" \
+              "$API/releases")
+          fi
+
+          # The release object serialises `id` first, so the first match is the release's
+          # own id and not one of the nested author/asset ids.
+          release_id=$(printf '%s' "$body" | grep -o '"id":[0-9]*' | head -1 | cut -d: -f2)
+          [ -n "$release_id" ] || { echo "::error::could not determine release id"; exit 1; }
+          echo "release id $release_id"
+
+          for f in dist/*; do
+            name=$(basename "$f")
+            # Drop an existing asset of the same name first: Gitea happily stores two
+            # attachments with one name, and the updater matches by name.
+            old=$(curl -sf -H "$auth" "$API/releases/$release_id/assets" \
+                  | tr '}' '\n' | grep "\"name\":\"$name\"" \
+                  | grep -o '"id":[0-9]*' | head -1 | cut -d: -f2 || true)
+            if [ -n "$old" ]; then
+              curl -sf -X DELETE -H "$auth" "$API/releases/$release_id/assets/$old" || true
+            fi
+            echo "uploading $name"
+            curl -sf -X POST -H "$auth" -F "attachment=@$f" \
+              "$API/releases/$release_id/assets?name=$name" > /dev/null
+          done
+
+  # Host mode on purpose (no `container:`): this is the only context with a Docker CLI
+  # pointed at the dind daemon. A `container:` job would sit on the dind bridge with no
+  # docker socket at all.
+  image:
+    needs: test
+    runs-on: ubuntu-latest
+    steps:
+      - name: Checkout
+        env:
+          REF_NAME: ${{ github.ref_name }}
+        run: git clone --depth=1 --branch "$REF_NAME" "$REPO_URL" .
+
+      - name: Log in to the registry
+        env:
+          TOKEN: ${{ secrets.REGISTRY_TOKEN }}
+        run: echo "$TOKEN" | docker login "$REGISTRY" -u niklas --password-stdin
+
+      # buildx setup, the platform list and why there is no QEMU all live on the `push`
+      # target now, so the same command publishes from a laptop and from here.
+      - name: Build and push
+        env:
+          REF_NAME: ${{ github.ref_name }}
+        run: make push VERSION="$REF_NAME"
+
+  # Also host mode: helm is baked into the runner image, and a `container:` job could not
+  # install it -- get.helm.sh is unreachable from the dind bridge.
+  chart:
+    needs: test
+    runs-on: ubuntu-latest
+    steps:
+      - name: Checkout
+        env:
+          REF_NAME: ${{ github.ref_name }}
+        run: git clone --depth=1 --branch "$REF_NAME" "$REPO_URL" .
+
+      # This job is the only thing that publishes the chart, which is what keeps the
+      # published metadata honest. There used to be a second publisher on every charts/**
+      # push to main, and the two raced for the same chart version with different answers:
+      # this one stamps version and appVersion from the tag, that one took Chart.yaml
+      # verbatim, where appVersion is the hardcoded "latest". Whichever landed first won,
+      # so the metadata of a release depended on which runner was quicker -- chart 0.9.0
+      # went out on 2026-08-08 reading appVersion "latest" that way.
+      #
+      # It could not be fixed by making both agree: the tag is pushed after the branch, so
+      # a workflow triggered by the main push cannot know the version it is about to be
+      # tagged with. One publisher, triggered by the tag.
+      #
+      # The cost is that the chart only ships with an app release. That is no real loss --
+      # `make helm-package` derives the chart version from the tag, so a chart-only change
+      # has no version of its own to be released under anyway. Chart fixes ride the next
+      # tag.
+      - name: Refuse a non-version tag
+        env:
+          REF_NAME: ${{ github.ref_name }}
+        run: |
+          set -eu
+          if ! echo "$REF_NAME" | grep -qE '^v[0-9]'; then
+            echo "::error::refusing to publish a chart for non-version tag ${REF_NAME}"
+            exit 1
+          fi
+
+      # Render before publishing. Until 2026-09-01 this job packaged and pushed without
+      # linting, so a template that did not compile reached the registry and was found by
+      # Flux instead.
+      - name: Lint and render the chart
+        run: make helm-lint
+
+      # The version and appVersion are no longer sed'd into Chart.yaml before packaging:
+      # `helm package --version --app-version` sets both from the tag without mutating the
+      # tree mid-build, which is what the rest of the release process already assumed
+      # happened. The isolated helm repo list moved onto the targets with them.
+      - name: Package and push
+        env:
+          REF_NAME: ${{ github.ref_name }}
+          TOKEN: ${{ secrets.REGISTRY_TOKEN }}
+        run: |
+          set -eu
+          echo "$TOKEN" | helm registry login "$REGISTRY" -u niklas --password-stdin
+          make helm-package helm-push VERSION="$REF_NAME"
+
+  # Host mode, like image and chart: this needs a docker daemon to run trivy in, and a
+  # `container:` job would sit on the dind bridge with none.
+  #
+  # It scans the pushed image rather than a locally built one, because trivy cannot read a
+  # local image on this runner -- Talos has no docker socket and the dind sidecar shares no
+  # filesystem with the job -- so it pulls from the registry. That is also why this runs
+  # after `image` rather than gating it: a red scan does not unpublish anything.
+  #
+  # What a red scan means is therefore not "the release failed" but "do not bump the wrapper
+  # chart in Ryuvia/charts to this version". The image and chart are already published by
+  # the time this runs, and deliberately so -- this pipeline does not deploy.
+  #
+  # riksdata and rd-web have had this since they were set up; terdut-server went without any
+  # image scanning until 2026-09-02, so every release before v0.9.4 was published with no
+  # CVE check at all.
+  scan-image:
+    needs: image
+    runs-on: ubuntu-latest
+    steps:
+      - name: Checkout
+        env:
+          REF_NAME: ${{ github.ref_name }}
+        run: git clone --depth=1 --branch "$REF_NAME" "$REPO_URL" .
+
+      # Credentials are passed even though these packages are anonymously pullable -- that
+      # is a property of the personal namespace this publishes to, not something a release
+      # should depend on staying true.
+      - name: Scan the pushed image (trivy)
+        env:
+          TRIVY_USERNAME: niklas
+          TRIVY_PASSWORD: ${{ secrets.REGISTRY_TOKEN }}
+          REF_NAME: ${{ github.ref_name }}
+        run: make security-image VERSION="$REF_NAME"

.github/workflows/chart-release.yml

@@ -1,33 +0,0 @@
-name: Release Helm Chart
-
-on:
-  push:
-    branches:
-      - main
-    paths:
-      - charts/**
-
-jobs:
-  release:
-    runs-on: ubuntu-latest
-    permissions:
-      contents: write
-      pages: write
-    steps:
-      - name: Checkout
-        uses: actions/checkout@v4
-        with:
-          fetch-depth: 0
-
-      - name: Configure Git
-        run: |
-          git config user.name "$GITHUB_ACTOR"
-          git config user.email "$GITHUB_ACTOR@users.noreply.github.com"
-
-      - name: Install Helm
-        uses: azure/setup-helm@v4
-
-      - name: Run chart-releaser
-        uses: helm/chart-releaser-action@v1.6.0
-        env:
-          CR_TOKEN: "${{ secrets.GITHUB_TOKEN }}"

.github/workflows/release.yml

@@ -1,123 +0,0 @@
-name: Release
-
-on:
-  push:
-    tags:
-      - 'v*'
-  workflow_dispatch:
-
-jobs:
-  build:
-    runs-on: ubuntu-latest
-    strategy:
-      matrix:
-        include:
-          - goos: linux
-            goarch: amd64
-          - goos: linux
-            goarch: arm64
-          - goos: darwin
-            goarch: amd64
-          - goos: darwin
-            goarch: arm64
-
-    steps:
-      - uses: actions/checkout@v4
-
-      - uses: actions/setup-go@v5
-        with:
-          go-version-file: go.mod
-
-      - name: Build
-        env:
-          GOOS: ${{ matrix.goos }}
-          GOARCH: ${{ matrix.goarch }}
-        run: |
-          go build \
-            -ldflags "-w -s -X main.version=${{ github.ref_name }}" \
-            -o terdut-${{ github.ref_name }}-${{ matrix.goos }}-${{ matrix.goarch }} \
-            ./cmd/terdut
-
-      - uses: actions/upload-artifact@v4
-        with:
-          name: terdut-${{ github.ref_name }}-${{ matrix.goos }}-${{ matrix.goarch }}
-          path: terdut-${{ github.ref_name }}-${{ matrix.goos }}-${{ matrix.goarch }}
-
-  docker:
-    runs-on: ubuntu-latest
-    permissions:
-      contents: read
-      packages: write
-    steps:
-      - uses: actions/checkout@v4
-
-      - name: Set up QEMU
-        uses: docker/setup-qemu-action@v3
-
-      - name: Set up Docker Buildx
-        uses: docker/setup-buildx-action@v3
-
-      - name: Log in to GHCR
-        uses: docker/login-action@v3
-        with:
-          registry: ghcr.io
-          username: ${{ github.actor }}
-          password: ${{ secrets.GITHUB_TOKEN }}
-
-      - name: Build and push
-        uses: docker/build-push-action@v6
-        with:
-          context: .
-          platforms: linux/amd64,linux/arm64
-          push: true
-          build-args: VERSION=${{ github.ref_name }}
-          tags: |
-            ghcr.io/yeniklas/terdut-server:latest
-            ghcr.io/yeniklas/terdut-server:${{ github.ref_name }}
-
-  chart:
-    runs-on: ubuntu-latest
-    permissions:
-      contents: write
-    steps:
-      - uses: actions/checkout@v4
-        with:
-          fetch-depth: 0
-
-      - name: Configure Git
-        run: |
-          git config user.name "$GITHUB_ACTOR"
-          git config user.email "$GITHUB_ACTOR@users.noreply.github.com"
-
-      - name: Install Helm
-        uses: azure/setup-helm@v4
-
-      - name: Update chart versions
-        run: |
-          VERSION="${{ github.ref_name }}"
-          if [[ "$VERSION" =~ ^v[0-9] ]]; then
-            CHART_VERSION="${VERSION#v}"
-            sed -i "s/^version:.*/version: ${CHART_VERSION}/" charts/terdut-server/Chart.yaml
-            sed -i "s/^appVersion:.*/appVersion: \"${VERSION}\"/" charts/terdut-server/Chart.yaml
-          fi
-
-      - name: Run chart-releaser
-        uses: helm/chart-releaser-action@v1.6.0
-        with:
-          skip_existing: true
-        env:
-          CR_TOKEN: "${{ secrets.GITHUB_TOKEN }}"
-
-  release:
-    needs: build
-    runs-on: ubuntu-latest
-    permissions:
-      contents: write
-    steps:
-      - uses: actions/download-artifact@v4
-        with:
-          merge-multiple: true
-
-      - uses: softprops/action-gh-release@v2
-        with:
-          files: 'terdut-*'

.gitignore

@@ -1,6 +1,11 @@
 # build output
 /terdut
 /terdut-server
+# `make binaries` and `make helm-package` write here
+/dist/
+# isolated helm repo list written by the publishing targets, so the machine-wide
+# one (which has an unreachable entry) cannot abort a release
+/.helm-repos.yaml
 
 # SQLite database files
 *.db

.release.conf

@@ -0,0 +1,24 @@
+# Read by the `release` skill (~/.claude/skills/release).
+#
+# Only what the Makefile cannot already say. IMAGE, HELM_CHART and HELM_REPO come from
+# `make release-vars`, so they have one definition and cannot drift from what is built.
+#
+# Defaults, set here only where this repo differs:
+#   CHARTS_REPO=$HOME/git/charts   CHARTS_DIR=<image basename>
+#   GITEA_LOGIN=Ryuvia            APPVERSION_PREFIX=
+#   PROSE_LANG=en
+
+# Same as the image basename, so this is only stated to be read rather than derived.
+CHARTS_DIR=terdut-server
+
+# riksdata writes appVersion: "v0.3.1", rd-web writes a bare 0.5.0; this repo writes the
+# v, like riksdata. Nothing reads the field -- .gitea/workflows/release.yaml stamps both
+# version and appVersion from the tag when it publishes -- but people read it, and until
+# 2026-09-01 it said "latest" while the tree headed for a numbered release.
+APPVERSION_PREFIX=v
+
+# English. The Swedish in riksdata and rd-web follows from their subject matter, not from a
+# house style: terdut-server is an on-call tool whose labels, API and data are English, and
+# nothing about it is coupled to Swedish. Code comments and docs here were always English;
+# from 2026-09-01 the release prose is too.
+PROSE_LANG=en

CLAUDE.md

@@ -0,0 +1,49 @@
+## Release
+
+Say **"Release"** (or "Release X.Y.Z") and the `release` skill runs it: commit, push, tag,
+wait for the pipeline, then open the wrapper-chart PR against `Ryuvia/charts`. It stops
+there — merging and the Flux reconcile stay manual, deliberately.
+
+Preconditions and the plan, without side effects:
+
+```sh
+~/.claude/skills/release/scripts/release-preflight          # state + suggested version
+~/.claude/skills/release/scripts/release-preflight vX.Y.Z   # validate that release
+```
+
+Config is `.release.conf` here plus `make release-vars`. The process itself lives in
+`~/.claude/skills/release/`; why it is shaped this way is in README.md §Releasing.
+
+Two things about this repo specifically:
+
+- **The image is scanned after it is published, not before.** `scan-image` runs trivy
+  against the pushed image, because trivy cannot read a locally built one on this runner.
+  A red scan therefore unpublishes nothing — it means: do not bump the wrapper chart in
+  `Ryuvia/charts` to this version. Added 2026-09-02; every release up to and including
+  v0.9.3 was published with no CVE check at all.
+- **The wrapper chart has two `tag:` lines** — the app image and the python backup sidecar —
+  so `chart-bump` needs `--image "$IMAGE"` to know which one moves. That sidecar backs up
+  SQLite; the Postgres move (#2) retires it in favour of a `postgresql` CR with a k8up
+  `pg_dump` annotation, after which only the app image's tag is left.
+
+## Checks
+
+The tests need a Postgres: `make test-db` starts one and prints the DSN, `make test-db-stop`
+removes it, and `TERDUT_TEST_DSN` is how both the Makefile and `ci.yaml`'s service container
+point the suite at it. Without it the suite fails rather than skipping, on purpose.
+
+`make fmt lint test helm-lint` **is** what the pipeline runs — `ci.yaml` and `release.yaml`
+call these targets rather than restating them, the way riksdata and rd-web do. A green gate
+here and a green pipeline are the same code, not two descriptions of it. `test` adds `-race`,
+which the workflows do not have to ask for since they call the target; see the comment on it
+for why.
+
+`make release` (build + push the multi-arch image, package + push the chart) is what
+`release.yaml` invokes. Do not run it by hand — it refuses `VERSION=dev` for that reason, and
+publishing happens by pushing a tag.
+
+Three scans, and they see different things: `security-go` (govulncheck) reads the source and
+its module graph and reports only vulnerabilities the code can actually reach;
+`security-secrets` (gitleaks) reads the working tree, not the history, so it catches a secret
+on the way in rather than auditing what is already committed; `security-image` (trivy) reads
+the published artifact and therefore only runs on a tag. The first two gate every push.

Dockerfile

@@ -1,10 +1,19 @@
-FROM golang:1.25-alpine AS builder
+# --platform=$BUILDPLATFORM pins the builder to the machine doing the building, so a
+# multi-arch build compiles both targets natively instead of running an emulated arm64
+# toolchain under QEMU. Go cross-compiles from TARGETOS/TARGETARCH, which BuildKit fills
+# in per platform. The CI runner has no binfmt registration and no way to get one (the
+# JS action that used to install it cannot run there), so this is not just an
+# optimisation -- it is what makes the arm64 image buildable at all.
+FROM --platform=$BUILDPLATFORM golang:1.25-alpine AS builder
 WORKDIR /src
 COPY go.mod go.sum ./
 RUN go mod download
 COPY . .
 ARG VERSION=dev
-RUN CGO_ENABLED=0 GOOS=linux go build -ldflags="-w -s -X main.version=${VERSION}" -o /terdut ./cmd/terdut
+ARG TARGETOS
+ARG TARGETARCH
+RUN CGO_ENABLED=0 GOOS=${TARGETOS} GOARCH=${TARGETARCH} \
+    go build -ldflags="-w -s -X main.version=${VERSION}" -o /terdut ./cmd/terdut
 
 FROM scratch
 COPY --from=builder /terdut /terdut

Makefile

@@ -0,0 +1,259 @@
+REGISTRY  := git.ryuvia.com
+# The personal namespace, not ryuvia — deliberately, and for one reason: Gitea
+# scopes package visibility to the owner with no per-package override, so
+# ryuvia/* is private because the org is. Publishing here keeps the image and
+# chart anonymously pullable, so no pull secret is needed in the cluster and
+# Flux needs no registry credentials. Same choice riksdata and rd-web made.
+OWNER     := niklas
+
+IMAGE      := $(REGISTRY)/$(OWNER)/terdut-server
+HELM_CHART := charts/terdut-server
+HELM_REPO  := oci://$(REGISTRY)/$(OWNER)
+
+# go.mod pins an exact patch release so nobody builds the shipped binary with a
+# toolchain carrying known stdlib CVEs. Fedora's Go package overrides the
+# upstream GOTOOLCHAIN default to `local`, which turns that pin into a hard
+# failure on a dev box one patch behind, so restore the upstream default here.
+export GOTOOLCHAIN ?= auto
+
+.PHONY: help
+help: ## Show this help
+	@grep -hE '^[a-zA-Z_-]+:.*?## ' $(MAKEFILE_LIST) | \
+		awk 'BEGIN {FS = ":.*?## "}; {printf "  \033[36m%-22s\033[0m %s\n", $$1, $$2}'
+
+## --- checks ---
+#
+# These three mirror .gitea/workflows/ci.yaml step for step, so a green `make fmt
+# lint test` here means the same thing CI means. The one deliberate difference is
+# -race below. Both need a Postgres to test against; see test-db.
+
+# The suite needs a Postgres, because the server does: there is no in-memory
+# Postgres the way there was an in-memory SQLite. TERDUT_TEST_DSN says where, and
+# the tests fail rather than skip without it — a suite that quietly tests nothing
+# is worse than one that does not run. `make test-db` starts a local one;
+# ci.yaml runs the same thing as a service container.
+TEST_DB_CONTAINER ?= terdut-test-db
+TEST_DB_PORT      ?= 5433
+TEST_DB_IMAGE     ?= docker.io/library/postgres:17-alpine
+export TERDUT_TEST_DSN ?= postgres://terdut:terdut@localhost:$(TEST_DB_PORT)/terdut_test?sslmode=disable
+
+.PHONY: test
+test: ## Run the test suite (needs TERDUT_TEST_DSN; see test-db)
+	go test -race ./...
+
+# podman, with docker as the fallback: this is a dev convenience, not part of the
+# pipeline, where the database arrives as a service container instead.
+.PHONY: test-db
+test-db: ## Start a local Postgres for the tests
+	@runtime=$$(command -v podman || command -v docker); \
+	if [ -z "$$runtime" ]; then echo "need podman or docker"; exit 1; fi; \
+	$$runtime run -d --rm --name $(TEST_DB_CONTAINER) \
+		-e POSTGRES_USER=terdut -e POSTGRES_PASSWORD=terdut -e POSTGRES_DB=terdut_test \
+		-p $(TEST_DB_PORT):5432 $(TEST_DB_IMAGE) >/dev/null; \
+	printf 'waiting for postgres'; \
+	for i in $$(seq 1 60); do \
+		if $$runtime exec $(TEST_DB_CONTAINER) pg_isready -U terdut -d terdut_test >/dev/null 2>&1; then \
+			echo " ready: $(TERDUT_TEST_DSN)"; exit 0; \
+		fi; \
+		printf '.'; sleep 1; \
+	done; \
+	echo " timed out"; exit 1
+
+.PHONY: test-db-stop
+test-db-stop: ## Stop the local test Postgres
+	@runtime=$$(command -v podman || command -v docker); \
+	$$runtime rm -f $(TEST_DB_CONTAINER) >/dev/null 2>&1 || true
+
+# CI runs a bare `go test ./...`. This is stricter on purpose: the sweeper, the
+# notifier goroutine and the deadman sweep all touch the same single-connection
+# database, and a race there would surface as a flaky production incident rather
+# than a failed build. It passes today; if it ever costs more than it catches,
+# the honest fix is to teach CI -race too, not to quietly drop it here.
+.PHONY: lint
+lint: ## go vet
+	go vet ./...
+
+# Copied from ci.yaml rather than simplified, because both of gofmt's failure
+# modes need handling and they are not alike. A file that is merely misformatted
+# is listed on stdout with exit 0 — so the failure has to be raised by hand. A
+# file that does not parse is the opposite: nothing on stdout and exit 2, which a
+# naive `[ -n "$$out" ]` reads as success. See 9046f6e.
+.PHONY: fmt
+fmt: ## Report unformatted files
+	@if ! unformatted=$$(gofmt -l .); then \
+		echo "gofmt could not parse the tree:"; gofmt -l .; exit 1; \
+	fi; \
+	if [ -n "$$unformatted" ]; then \
+		echo "gofmt needed:"; echo "$$unformatted"; gofmt -d .; exit 1; \
+	fi
+
+# database.dsn has no default and the deployment `required`s it: the chart
+# provisions no database and cannot guess where it is, so a render without it is
+# meant to fail. Setting it here keeps the lint honest about what a working
+# install needs.
+HELM_LINT_SET = --set image.tag=v0.0.0 \
+	--set 'database.dsn=postgres://terdut@terdut-postgres:5432/terdut?sslmode=require'
+
+.PHONY: helm-lint
+helm-lint: ## Lint and render the chart
+	helm lint $(HELM_CHART) $(HELM_LINT_SET)
+	helm template terdut-server $(HELM_CHART) --namespace terdut-server \
+		$(HELM_LINT_SET) >/dev/null
+	@# networking.listener defaults to "", which attaches the route to every
+	@# matching listener including plaintext HTTP. Production sets it, so the
+	@# default render proves nothing about the path that actually ships.
+	helm template terdut-server $(HELM_CHART) --namespace terdut-server \
+		$(HELM_LINT_SET) --set networking.listener=https-terdut >/dev/null
+
+## --- release ---
+
+# The release process (~/.claude/skills/release) reads these rather than restating them.
+# One definition, so the version that gets tagged, the image that gets pushed and the chart
+# the wrapper pins cannot drift apart in a second copy.
+.PHONY: release-vars
+release-vars: ## Print the variables the release process reads
+	@printf 'IMAGE=%s\nHELM_CHART=%s\nHELM_REPO=%s\n' '$(IMAGE)' '$(HELM_CHART)' '$(HELM_REPO)'
+
+# There is deliberately no build/push/helm-package/helm-push/release here, unlike
+# riksdata and rd-web. .gitea/workflows/release.yaml owns publishing for this repo,
+# and it does two things a local make cannot: it builds linux/amd64 and linux/arm64
+# through buildx, and it stamps the chart's version and appVersion from the tag. A
+# `docker build && docker push` target would push a single-architecture image over
+# the multi-arch tag, which is both easy to do by accident and invisible afterwards
+# — the tag would still resolve, just not on arm64. Publishing happens by pushing a
+# tag; nothing else.
+
+## --- publishing ---
+#
+# These exist so .gitea/workflows/release.yaml can call `make release` instead of
+# restating the build in YAML, the way riksdata and rd-web already do. One definition
+# of how this is built and published, runnable locally, reviewable in a diff.
+#
+# VERSION is the git tag, passed in by the workflow. The guard below is why a stray
+# local `make release` cannot publish: dev is not a version anyone releases.
+
+VERSION ?= dev
+
+# Helm requires strict SemVer — strip a leading 'v' if present.
+CHART_VERSION := $(shell echo "$(VERSION)" | sed 's/^v//')
+
+PLATFORMS      ?= linux/amd64,linux/arm64
+BUILDX_BUILDER ?= terdut
+
+TRIVY_VERSION       := 0.73.0
+GOVULNCHECK_VERSION := v1.1.4
+GITLEAKS_VERSION    := v8.30.0
+
+# --pull, not --no-cache: refresh the base image without discarding the layer cache.
+DOCKER_BUILD_FLAGS ?= --pull
+
+# An isolated repo list. The machine-wide one is not this build's business, and one
+# unreachable entry in it aborts otherwise-fine helm commands — there is a dead
+# TrueCharts repo on this host that does exactly that. HELM_REPOSITORY_CACHE is
+# deliberately NOT overridden alongside it: helm writes a refreshed index to the default
+# cache and then looks for it in the overridden one.
+HELM_ISOLATED = HELM_REPOSITORY_CONFIG=$(CURDIR)/.helm-repos.yaml
+
+.PHONY: require-version
+require-version:
+	@test "$(VERSION)" != "dev" || \
+		(echo "VERSION=dev names no release — pass VERSION=vX.Y.Z (the workflow passes the tag)" && exit 1)
+
+.PHONY: build
+build: ## Build the image for this host only, without pushing (local check / CI smoke)
+	docker build $(DOCKER_BUILD_FLAGS) \
+		--build-arg VERSION=$(VERSION) \
+		-t $(IMAGE):$(VERSION) .
+
+# Multi-arch, so unlike riksdata and rd-web this cannot be a separate build then push:
+# buildx cannot load a multi-platform result into the local image store, it can only
+# push it. `build` above stays single-platform and local-only for that reason.
+#
+# No QEMU: the Dockerfile's builder stage runs on $$BUILDPLATFORM and cross-compiles from
+# TARGETARCH, so both platforms build natively. The default "docker" driver cannot build
+# more than one platform at a time; the docker-container driver can.
+.PHONY: push
+push: require-version ## Build and publish the multi-arch image
+	docker buildx create --name $(BUILDX_BUILDER) --use 2>/dev/null || docker buildx use $(BUILDX_BUILDER)
+	docker buildx build \
+		--platform $(PLATFORMS) \
+		--build-arg "VERSION=$(VERSION)" \
+		--tag "$(IMAGE):latest" \
+		--tag "$(IMAGE):$(VERSION)" \
+		--push .
+
+# --version and --app-version come from the tag, so Chart.yaml's own fields decide nothing
+# about what is published. They used to be rewritten in place with sed before packaging;
+# the flags do the same job without mutating the tree mid-build.
+.PHONY: helm-package
+helm-package: require-version ## Package the chart, versioned from the tag
+	$(HELM_ISOLATED) helm package $(HELM_CHART) \
+		--version $(CHART_VERSION) \
+		--app-version $(VERSION) \
+		--destination dist
+
+.PHONY: helm-push
+helm-push: require-version ## Push the packaged chart to the OCI registry
+	$(HELM_ISOLATED) helm push dist/terdut-server-$(CHART_VERSION).tgz $(HELM_REPO)
+
+.PHONY: binaries
+binaries: require-version ## Cross-compile the release binaries into dist/
+	@mkdir -p dist
+	@set -eu; for target in linux/amd64 linux/arm64 darwin/amd64 darwin/arm64; do \
+		GOOS="$${target%/*}"; GOARCH="$${target#*/}"; \
+		out="dist/terdut-$(VERSION)-$${GOOS}-$${GOARCH}"; \
+		echo "building $$out"; \
+		GOOS="$$GOOS" GOARCH="$$GOARCH" go build \
+			-ldflags "-w -s -X main.version=$(VERSION)" \
+			-o "$$out" ./cmd/terdut; \
+	done
+
+.PHONY: release
+release: push helm-package helm-push ## Publish image + chart (the workflow's one call)
+
+## --- security ---
+
+# Symbol-level, not dependency-level: govulncheck reports a vulnerability only when the
+# code can actually reach it. As of 2026-09-02 this repo imports three chi advisories and
+# reports none of them, because all three are middleware.RealIP and router.go uses Logger
+# and Recoverer. That is the useful property rather than a loophole -- adding
+# middleware.RealIP would turn this red, which is exactly when someone should look.
+.PHONY: security-go
+security-go: ## Scan Go deps for known CVEs (govulncheck)
+	go run golang.org/x/vuln/cmd/govulncheck@$(GOVULNCHECK_VERSION) ./...
+
+# --no-git scans the working tree rather than the history, so this catches a secret on the
+# way in. It is not a history audit and finding nothing here says nothing about what is
+# already committed. --redact because the finding is printed into a CI log.
+#
+# Note when testing it that gitleaks allowlists well-known example credentials -- the AWS
+# key from their own documentation does not trip it. A private key block does.
+.PHONY: security-secrets
+security-secrets: ## Scan the working tree for committed secrets (gitleaks)
+	go run github.com/zricethezav/gitleaks/v8@$(GITLEAKS_VERSION) detect --no-git \
+		--source . --redact --no-banner --exit-code 1
+
+
+# Scans the pushed image, not a local one: trivy cannot read a locally built image on the
+# runner -- Talos has no docker socket, and the dind sidecar shares no filesystem with the
+# job -- so it pulls from the registry. Same reason riksdata and rd-web scan after pushing.
+#
+# It cannot gate a deploy, because this pipeline does not deploy. A red scan means: do not
+# bump the wrapper chart in Ryuvia/charts to this version.
+#
+# The image is FROM scratch, so there are no OS packages to scan and trivy sees exactly one
+# target -- the Go binary and its module graph. That also makes scanning a single platform
+# sufficient here: linux/amd64 and linux/arm64 are the same modules built for a different
+# GOARCH, so a CVE in one is a CVE in both. On an image with a base layer that would not
+# hold and both platforms would need scanning.
+#
+# This is the last of the three scans and the only one that needs a published artifact;
+# security-go and security-secrets above run on every push.
+.PHONY: security-image
+security-image: require-version ## Scan the pushed image for CVEs (needs VERSION)
+	@# The named volume persists trivy's vulnerability DB between runs; without it every
+	@# scan re-downloads the whole database.
+	docker run --rm -e TRIVY_USERNAME -e TRIVY_PASSWORD \
+		-v trivy-cache:/root/.cache/trivy \
+		docker.io/aquasec/trivy:$(TRIVY_VERSION) image --severity HIGH,CRITICAL \
+		--ignore-unfixed --exit-code 1 $(IMAGE):$(VERSION)

charts/terdut-server/Chart.yaml

@@ -2,5 +2,18 @@ apiVersion: v2
 name: terdut-server
 description: A Helm chart for Terminal Duty — on-call alert management server
 type: application
-version: 0.2.0
-appVersion: "latest"
+# These two are placeholders for a local `helm install ./charts/terdut-server`, not the
+# released values. .gitea/workflows/release.yaml rewrites both from the git tag when it
+# publishes, so the chart version always equals the app version.
+#
+# They are kept in step with the tag anyway. Being read is the only thing these two lines
+# do -- `helm package --version --app-version` sets the published values from the tag and
+# never consults these -- and a tree heading for a numbered release that states an older
+# number tells its reader something false. They said 0.9.0 and "latest" until 2026-09-01,
+# through two releases.
+#
+# appVersion and image.tag in values.yaml no longer agree, and that is not an oversight:
+# image.tag stays "latest", which is what a local install actually pulls. appVersion is
+# metadata and drives nothing.
+version: 0.28.1
+appVersion: "v0.28.1"

charts/terdut-server/templates/bootstrap-job.yaml

@@ -23,13 +23,23 @@ spec:
       serviceAccountName: {{ include "terdut-server.fullname" . }}-bootstrap
       containers:
         - name: bootstrap
-          image: alpine:3
+          # alpine/curl, not alpine:3 + `apk add curl`. Installing the binary at run time
+          # writes it into the container's writable upper layer, which is exactly the
+          # signature Falco's `Drop and execute new binary in container` (MITRE TA0003)
+          # exists to catch -- this hook emitted two Critical events on every single
+          # upgrade. See Ryuvia/charts#100. It also made `helm upgrade` depend on the
+          # Alpine CDN answering, since this runs as a post-upgrade hook and a failed
+          # hook fails the release.
+          #
+          # Still a full Alpine underneath, so sh, cat, sleep, grep, cut, head and tail
+          # are all present (verified in-cluster 2026-09-04). The image declares
+          # ENTRYPOINT ["/entrypoint.sh"], which `command:` below overrides -- do not
+          # change `command:` to `args:`.
+          image: alpine/curl:8.21.0@sha256:a1c44bab54d88e18ea9a6a4ecefab7f2d230b968567b78960fcaff8d51b7f067
           command:
             - /bin/sh
             - -c
             - |
-              apk add --no-cache curl > /dev/null 2>&1
-
               SERVICE_URL="http://{{ include "terdut-server.fullname" . }}:{{ .Values.service.port }}"
               SECRET_NAME="{{ include "terdut-server.bootstrapSecretName" . }}"
               K8S_API="https://kubernetes.default.svc"

charts/terdut-server/templates/deployment.yaml

@@ -10,6 +10,11 @@ spec:
   selector:
     matchLabels:
       {{- include "terdut-server.selectorLabels" . | nindent 6 }}
+  # Recreate, not RollingUpdate, even though the PVC that forced it is gone: the
+  # sweeper and the notifier are unsynchronised singletons, and two replicas
+  # overlapping during a rollout would both page for the same incident.
+  strategy:
+    type: Recreate
   template:
     metadata:
       labels:
@@ -27,11 +32,45 @@ spec:
           env:
             - name: TERDUT_ADDR
               value: ":{{ .Values.service.port }}"
-            - name: TERDUT_DB_PATH
-              value: "/data/terdut.db"
-          volumeMounts:
-            - name: data
-              mountPath: /data
+            - name: TERDUT_DB_DSN
+              value: {{ required "database.dsn is required" .Values.database.dsn | quote }}
+            {{- if .Values.database.passwordSecret.name }}
+            # The password reaches pgx through libpq's environment variable
+            # rather than through the DSN, so it stays out of the rendered
+            # manifest. pgx fills in from PG* whatever the DSN leaves out.
+            - name: PGPASSWORD
+              valueFrom:
+                secretKeyRef:
+                  name: {{ .Values.database.passwordSecret.name }}
+                  key: {{ .Values.database.passwordSecret.key }}
+            {{- end }}
+            - name: TERDUT_STALE_AFTER
+              value: "{{ .Values.sweeper.staleAfter }}"
+            - name: TERDUT_ARCHIVE_AFTER
+              value: "{{ .Values.sweeper.archiveAfter }}"
+            - name: TERDUT_DEADMAN_MATCHERS
+              value: "{{ .Values.deadman.matchers }}"
+            - name: TERDUT_DEADMAN_TIMEOUT
+              value: "{{ .Values.deadman.timeout }}"
+            - name: TERDUT_DEADMAN_SEVERITY
+              value: "{{ .Values.deadman.severity }}"
+            {{- if .Values.notify.ntfyUrl }}
+            - name: TERDUT_NTFY_URL
+              value: "{{ .Values.notify.ntfyUrl }}"
+            - name: TERDUT_NTFY_FALLBACK_TOPIC
+              value: "{{ .Values.notify.fallbackTopic }}"
+            - name: TERDUT_NOTIFY_REPEAT
+              value: "{{ .Values.notify.repeatEvery }}"
+            - name: TERDUT_PUBLIC_URL
+              value: "{{ .Values.notify.publicUrl | default (printf "https://%s" .Values.networking.hostname) }}"
+            {{- if .Values.notify.tokenSecret.name }}
+            - name: TERDUT_NTFY_TOKEN
+              valueFrom:
+                secretKeyRef:
+                  name: {{ .Values.notify.tokenSecret.name }}
+                  key: {{ .Values.notify.tokenSecret.key }}
+            {{- end }}
+            {{- end }}
           livenessProbe:
             httpGet:
               path: /healthz
@@ -42,7 +81,5 @@ spec:
               path: /healthz
               port: http
             initialDelaySeconds: 5
-      volumes:
-        - name: data
-          persistentVolumeClaim:
-            claimName: {{ .Release.Name }}-data
+
+

charts/terdut-server/templates/httpproxy.yaml

@@ -9,6 +9,9 @@ spec:
   parentRefs:
   - name: envoy-main
     namespace: envoy-gateway-system
+    {{- with .Values.networking.listener }}
+    sectionName: {{ . | quote }}
+    {{- end }}
   rules:
   - backendRefs:
     - name: {{ include "terdut-server.fullname" . }}

charts/terdut-server/templates/pvc.yaml

@@ -1,13 +0,0 @@
----
-apiVersion: v1
-kind: PersistentVolumeClaim
-metadata:
-  name: {{ .Release.Name }}-data
-  namespace: {{ .Release.Namespace }}
-spec:
-  storageClassName: {{ .Values.storage.storageClass | quote }}
-  accessModes:
-    - ReadWriteOnce
-  resources:
-    requests:
-      storage: {{ .Values.storage.size }}

charts/terdut-server/values.yaml

@@ -1,20 +1,117 @@
 networking:
   hostname: "terdut.example.com"
   servicePort: 8080
+  # Gateway listener to bind the HTTPRoute to. Empty attaches to every matching
+  # listener, including plaintext HTTP. Set this to the name of the HTTPS
+  # listener to serve the API over TLS only.
+  listener: ""
 
 image:
-  repository: ghcr.io/yeniklas/terdut-server
+  repository: git.ryuvia.com/niklas/terdut-server
   tag: "latest"
   pullPolicy: IfNotPresent
 
-storage:
-  size: 1Gi
-  storageClass: synology-iscsi
+# Postgres connection. The chart provisions no database; it expects one to exist.
+database:
+  # Required. A DSN with no password in it:
+  #   postgres://terdut@terdut-postgres:5432/terdut?sslmode=require
+  #
+  # The password is deliberately a separate setting. pgx falls back to libpq's
+  # environment variables for anything the DSN omits, so PGPASSWORD supplies it
+  # without the credential appearing in values, in the rendered manifest, or in
+  # `kubectl describe pod`.
+  dsn: ""
+  # Where PGPASSWORD comes from. With the Zalando postgres operator this is the
+  # Secret it generates for the role — `<user>.<cluster>.credentials.postgresql.acid.zalan.do`,
+  # whose keys are `username` and `password` — so a from-scratch rebuild mints a
+  # new password and the server picks it up with nothing to keep in sync.
+  #
+  # Read at process start only: rotating the password needs a pod restart.
+  #
+  # Leave name empty only if the DSN carries its own password, which puts it in
+  # the manifest.
+  passwordSecret:
+    name: ""
+    key: password
 
 service:
   type: ClusterIP
   port: 8080
 
+sweeper:
+  # How long a firing alert may go without a refreshing webhook before it is
+  # treated as resolved. Must exceed your Alertmanager repeat_interval.
+  staleAfter: 6h
+  # How long a resolved alert stays in the default list before auto-archiving.
+  archiveAfter: 168h
+
+# Alerts treated as dead man's switches: receiving one opens no incident, and
+# the absence of one does. The Watchdog alert kube-prometheus-stack ships is
+# exactly this — an always-firing alert whose only value is something noticing
+# when it stops.
+deadman:
+  # Which alerts to treat as heartbeats. ";" separates matchers, "," separates
+  # the label conditions within one, "=" is exact equality. Every matcher must
+  # name an alertname:
+  #   alertname=Watchdog,cluster=prod; alertname=EdgeHeartbeat
+  # Each distinct label set is watched independently, so two clusters sending
+  # the same alertname are two switches and a live one cannot mask a dead one.
+  matchers: "alertname=Watchdog"
+  # How long a heartbeat may go unheard before its switch is declared dead.
+  #
+  # This must be SHORTER than the Alertmanager repeat_interval of the route
+  # carrying the heartbeat — the opposite of sweeper.staleAfter. The default
+  # repeat_interval of 4h (12h in many setups) makes for a useless dead man's
+  # switch, so give the heartbeat a route of its own:
+  #
+  #   - matchers: [ 'alertname = "Watchdog"' ]
+  #     receiver: terdut
+  #     group_wait: 0s
+  #     group_interval: 1m
+  #     repeat_interval: 1m
+  #
+  # That delivers every 2m rather than every 1m: a group is only reconsidered
+  # each group_interval, and at exactly one elapsed interval repeat_interval has
+  # not quite passed, so equal values give 2x. Fine against 15m; use
+  # group_interval: 30s if you want a true 1m.
+  #
+  # Set to 0 to disable dead man's switch handling entirely.
+  timeout: 15m
+  # Severity a dead man's switch incident opens at. These incidents have no
+  # member alerts to derive one from, and the heartbeat's own severity label is
+  # meaningless — Watchdog ships as "none". Only "critical" maps to the ntfy
+  # priority that overrides a phone's quiet hours.
+  severity: critical
+
+notify:
+  # ntfy server that push notifications are published to, e.g.
+  # http://ntfy.ntfy.svc.cluster.local. Empty disables notifications entirely.
+  ntfyUrl: ""
+  # Topic used when nobody is on call today. Notifications sent here carry no
+  # Acknowledge button: the topic is shared, so there is no user to attribute an
+  # acknowledgement to. Leave empty to send nothing when the schedule is unset.
+  fallbackTopic: ""
+  # How long an incident may sit unacknowledged before it is paged again.
+  # Set to 0 to notify once and never repeat.
+  repeatEvery: 15m
+  # Base URL a phone uses to reach this server, for the link and the Acknowledge
+  # button inside a notification. Defaults to https://<networking.hostname>.
+  #
+  # The Acknowledge button is a POST to /api/notify/ack/{token} from the
+  # responder's phone, so that path has to stay publicly reachable — it is
+  # authorised by the scoped token in the URL, not by network placement.
+  publicUrl: ""
+  # Optional bearer token for an access-controlled ntfy, read from an existing
+  # Secret. Leave name empty for an open ntfy.
+  tokenSecret:
+    name: ""
+    key: token
+
+# Backups are no longer this chart's business. The SQLite database lived on a PVC
+# beside the app, so it needed a sidecar with a sqlite3 module for k8up to exec a
+# dump in; Postgres is backed up where it runs, through a k8up.io/backupcommand
+# pg_dump annotation on the database pod itself.
+
 bootstrap:
   enabled: true
   username: admin

cmd/terdut/main.go

@@ -8,9 +8,9 @@ import (
 	"syscall"
 	"time"
 
-	"github.com/yeniklas/terdut-server/internal/api"
-	"github.com/yeniklas/terdut-server/internal/config"
-	"github.com/yeniklas/terdut-server/internal/db"
+	"git.ryuvia.com/niklas/terdut-server/internal/api"
+	"git.ryuvia.com/niklas/terdut-server/internal/config"
+	"git.ryuvia.com/niklas/terdut-server/internal/db"
 )
 
 var version = "dev"
@@ -18,7 +18,7 @@ var version = "dev"
 func main() {
 	cfg := config.Load()
 
-	database, err := db.Open(cfg.DBPath)
+	database, err := db.Open(cfg.DSN)
 	if err != nil {
 		log.Fatalf("open db: %v", err)
 	}
@@ -28,7 +28,30 @@ func main() {
 		log.Fatalf("migrate: %v", err)
 	}
 
-	router := api.NewRouter(database)
+	notify := api.NotifyConfig{
+		BaseURL:       cfg.NtfyURL,
+		Token:         cfg.NtfyToken,
+		FallbackTopic: cfg.NtfyFallbackTopic,
+		PublicURL:     cfg.PublicURL,
+		RepeatEvery:   cfg.NotifyRepeat,
+	}
+
+	// Dead man's switches live per team now. The environment variables are the
+	// defaults a team starts from: every team without a configuration of its
+	// own gets one from them here, and an owner's later edit is never
+	// overwritten by a redeploy.
+	deadman := api.ParseDeadmanConfig(cfg.DeadmanMatchers, cfg.DeadmanTimeout, cfg.DeadmanSeverity)
+	if err := api.SeedDeadmanConfigs(context.Background(), database, deadman); err != nil {
+		log.Fatalf("seed dead man's switch defaults: %v", err)
+	}
+
+	// The behaviour knobs move into the database on first start, after which an
+	// administrator owns them and a redeploy leaves them alone.
+	if err := api.SeedSettings(context.Background(), database, cfg); err != nil {
+		log.Fatalf("seed settings: %v", err)
+	}
+
+	router := api.NewRouter(database, notify, cfg)
 
 	srv := &http.Server{
 		Addr:         cfg.Addr,
@@ -41,6 +64,9 @@ func main() {
 	ctx, stop := signal.NotifyContext(context.Background(), syscall.SIGINT, syscall.SIGTERM)
 	defer stop()
 
+	go api.StartArchiver(ctx, database, cfg.ArchiveAfter, cfg.StaleAfter, notify)
+	go api.StartNotifier(ctx, database, notify)
+
 	go func() {
 		log.Printf("terdut-server %s listening on %s", version, cfg.Addr)
 		if err := srv.ListenAndServe(); err != nil && err != http.ErrServerClosed {

go.mod

@@ -1,20 +1,18 @@
-module github.com/yeniklas/terdut-server
+module git.ryuvia.com/niklas/terdut-server
 
 go 1.25.9
 
 require (
 	github.com/go-chi/chi/v5 v5.2.5
-	modernc.org/sqlite v1.50.1
+	github.com/jackc/pgerrcode v0.0.0-20250907135507-afb5586c32a6
+	github.com/jackc/pgx/v5 v5.11.0
+	golang.org/x/crypto v0.55.0
 )
 
 require (
-	github.com/dustin/go-humanize v1.0.1 // indirect
-	github.com/google/uuid v1.6.0 // indirect
-	github.com/mattn/go-isatty v0.0.20 // indirect
-	github.com/ncruces/go-strftime v1.0.0 // indirect
-	github.com/remyoudompheng/bigfft v0.0.0-20230129092748-24d4a6f8daec // indirect
-	golang.org/x/sys v0.42.0 // indirect
-	modernc.org/libc v1.72.3 // indirect
-	modernc.org/mathutil v1.7.1 // indirect
-	modernc.org/memory v1.11.0 // indirect
+	github.com/jackc/pgpassfile v1.0.0 // indirect
+	github.com/jackc/pgservicefile v0.0.0-20240606120523-5a60cdf6a761 // indirect
+	github.com/jackc/puddle/v2 v2.2.2 // indirect
+	golang.org/x/sync v0.22.0 // indirect
+	golang.org/x/text v0.41.0 // indirect
 )

go.sum

@@ -1,53 +1,32 @@
-github.com/dustin/go-humanize v1.0.1 h1:GzkhY7T5VNhEkwH0PVJgjz+fX1rhBrR7pRT3mDkpeCY=
-github.com/dustin/go-humanize v1.0.1/go.mod h1:Mu1zIs6XwVuF/gI1OepvI0qD18qycQx+mFykh5fBlto=
+github.com/davecgh/go-spew v1.1.0/go.mod h1:J7Y8YcW2NihsgmVo/mv3lAwl/skON4iLHjSsI+c5H38=
+github.com/davecgh/go-spew v1.1.1 h1:vj9j/u1bqnvCEfJOwUhtlOARqs3+rkHYY13jYWTU97c=
+github.com/davecgh/go-spew v1.1.1/go.mod h1:J7Y8YcW2NihsgmVo/mv3lAwl/skON4iLHjSsI+c5H38=
 github.com/go-chi/chi/v5 v5.2.5 h1:Eg4myHZBjyvJmAFjFvWgrqDTXFyOzjj7YIm3L3mu6Ug=
 github.com/go-chi/chi/v5 v5.2.5/go.mod h1:X7Gx4mteadT3eDOMTsXzmI4/rwUpOwBHLpAfupzFJP0=
-github.com/google/pprof v0.0.0-20250317173921-a4b03ec1a45e h1:ijClszYn+mADRFY17kjQEVQ1XRhq2/JR1M3sGqeJoxs=
-github.com/google/pprof v0.0.0-20250317173921-a4b03ec1a45e/go.mod h1:boTsfXsheKC2y+lKOCMpSfarhxDeIzfZG1jqGcPl3cA=
-github.com/google/uuid v1.6.0 h1:NIvaJDMOsjHA8n1jAhLSgzrAzy1Hgr+hNrb57e+94F0=
-github.com/google/uuid v1.6.0/go.mod h1:TIyPZe4MgqvfeYDBFedMoGGpEw/LqOeaOT+nhxU+yHo=
-github.com/hashicorp/golang-lru/v2 v2.0.7 h1:a+bsQ5rvGLjzHuww6tVxozPZFVghXaHOwFs4luLUK2k=
-github.com/hashicorp/golang-lru/v2 v2.0.7/go.mod h1:QeFd9opnmA6QUJc5vARoKUSoFhyfM2/ZepoAG6RGpeM=
-github.com/mattn/go-isatty v0.0.20 h1:xfD0iDuEKnDkl03q4limB+vH+GxLEtL/jb4xVJSWWEY=
-github.com/mattn/go-isatty v0.0.20/go.mod h1:W+V8PltTTMOvKvAeJH7IuucS94S2C6jfK/D7dTCTo3Y=
-github.com/ncruces/go-strftime v1.0.0 h1:HMFp8mLCTPp341M/ZnA4qaf7ZlsbTc+miZjCLOFAw7w=
-github.com/ncruces/go-strftime v1.0.0/go.mod h1:Fwc5htZGVVkseilnfgOVb9mKy6w1naJmn9CehxcKcls=
-github.com/remyoudompheng/bigfft v0.0.0-20230129092748-24d4a6f8daec h1:W09IVJc94icq4NjY3clb7Lk8O1qJ8BdBEF8z0ibU0rE=
-github.com/remyoudompheng/bigfft v0.0.0-20230129092748-24d4a6f8daec/go.mod h1:qqbHyh8v60DhA7CoWK5oRCqLrMHRGoxYCSS9EjAz6Eo=
-golang.org/x/mod v0.33.0 h1:tHFzIWbBifEmbwtGz65eaWyGiGZatSrT9prnU8DbVL8=
-golang.org/x/mod v0.33.0/go.mod h1:swjeQEj+6r7fODbD2cqrnje9PnziFuw4bmLbBZFrQ5w=
-golang.org/x/sync v0.20.0 h1:e0PTpb7pjO8GAtTs2dQ6jYa5BWYlMuX047Dco/pItO4=
-golang.org/x/sync v0.20.0/go.mod h1:9xrNwdLfx4jkKbNva9FpL6vEN7evnE43NNNJQ2LF3+0=
-golang.org/x/sys v0.6.0/go.mod h1:oPkhp1MJrh7nUepCBck5+mAzfO9JrbApNNgaTdGDITg=
-golang.org/x/sys v0.42.0 h1:omrd2nAlyT5ESRdCLYdm3+fMfNFE/+Rf4bDIQImRJeo=
-golang.org/x/sys v0.42.0/go.mod h1:4GL1E5IUh+htKOUEOaiffhrAeqysfVGipDYzABqnCmw=
-golang.org/x/tools v0.42.0 h1:uNgphsn75Tdz5Ji2q36v/nsFSfR/9BRFvqhGBaJGd5k=
-golang.org/x/tools v0.42.0/go.mod h1:Ma6lCIwGZvHK6XtgbswSoWroEkhugApmsXyrUmBhfr0=
-modernc.org/cc/v4 v4.28.2 h1:3tQ0lf2ADtoby2EtSP+J7IE2SHwEJdP8ioR59wx7XpY=
-modernc.org/cc/v4 v4.28.2/go.mod h1:OnovgIhbbMXMu1aISnJ0wvVD1KnW+cAUJkIrAWh+kVI=
-modernc.org/ccgo/v4 v4.34.0 h1:yRLPFZieg532OT4rp4JFNIVcquwalMX26G95WQDqwCQ=
-modernc.org/ccgo/v4 v4.34.0/go.mod h1:AS5WYMyBakQ+fhsHhtP8mWB82KTGPkNNJDGfGQCe0/A=
-modernc.org/fileutil v1.4.0 h1:j6ZzNTftVS054gi281TyLjHPp6CPHr2KCxEXjEbD6SM=
-modernc.org/fileutil v1.4.0/go.mod h1:EqdKFDxiByqxLk8ozOxObDSfcVOv/54xDs/DUHdvCUU=
-modernc.org/gc/v2 v2.6.5 h1:nyqdV8q46KvTpZlsw66kWqwXRHdjIlJOhG6kxiV/9xI=
-modernc.org/gc/v2 v2.6.5/go.mod h1:YgIahr1ypgfe7chRuJi2gD7DBQiKSLMPgBQe9oIiito=
-modernc.org/gc/v3 v3.1.2 h1:ZtDCnhonXSZexk/AYsegNRV1lJGgaNZJuKjJSWKyEqo=
-modernc.org/gc/v3 v3.1.2/go.mod h1:HFK/6AGESC7Ex+EZJhJ2Gni6cTaYpSMmU/cT9RmlfYY=
-modernc.org/goabi0 v0.2.0 h1:HvEowk7LxcPd0eq6mVOAEMai46V+i7Jrj13t4AzuNks=
-modernc.org/goabi0 v0.2.0/go.mod h1:CEFRnnJhKvWT1c1JTI3Avm+tgOWbkOu5oPA8eH8LnMI=
-modernc.org/libc v1.72.3 h1:ZnDF4tXn4NBXFutMMQC4vtbTFSXhhKzR73fv0beZEAU=
-modernc.org/libc v1.72.3/go.mod h1:dn0dZNnnn1clLyvRxLxYExxiKRZIRENOfqQ8XEeg4Qs=
-modernc.org/mathutil v1.7.1 h1:GCZVGXdaN8gTqB1Mf/usp1Y/hSqgI2vAGGP4jZMCxOU=
-modernc.org/mathutil v1.7.1/go.mod h1:4p5IwJITfppl0G4sUEDtCr4DthTaT47/N3aT6MhfgJg=
-modernc.org/memory v1.11.0 h1:o4QC8aMQzmcwCK3t3Ux/ZHmwFPzE6hf2Y5LbkRs+hbI=
-modernc.org/memory v1.11.0/go.mod h1:/JP4VbVC+K5sU2wZi9bHoq2MAkCnrt2r98UGeSK7Mjw=
-modernc.org/opt v0.2.0 h1:tGyef5ApycA7FSEOMraay9SaTk5zmbx7Tu+cJs4QKZg=
-modernc.org/opt v0.2.0/go.mod h1:03fq9lsNfvkYSfxrfUhZCWPk1lm4cq4N+Bh//bEtgns=
-modernc.org/sortutil v1.2.1 h1:+xyoGf15mM3NMlPDnFqrteY07klSFxLElE2PVuWIJ7w=
-modernc.org/sortutil v1.2.1/go.mod h1:7ZI3a3REbai7gzCLcotuw9AC4VZVpYMjDzETGsSMqJE=
-modernc.org/sqlite v1.50.1 h1:l+cQvn0sd0zJJtfygGHuQJ5AjlrwXmWPw4KP3ZMwr9w=
-modernc.org/sqlite v1.50.1/go.mod h1:tcNzv5p84E0skkmJn038y+hWJbLQXQqEnQfeh5r2JLM=
-modernc.org/strutil v1.2.1 h1:UneZBkQA+DX2Rp35KcM69cSsNES9ly8mQWD71HKlOA0=
-modernc.org/strutil v1.2.1/go.mod h1:EHkiggD70koQxjVdSBM3JKM7k6L0FbGE5eymy9i3B9A=
-modernc.org/token v1.1.0 h1:Xl7Ap9dKaEs5kLoOQeQmPWevfnk/DM5qcLcYlA8ys6Y=
-modernc.org/token v1.1.0/go.mod h1:UGzOrNV1mAFSEB63lOFHIpNRUVMvYTc6yu1SMY/XTDM=
+github.com/jackc/pgerrcode v0.0.0-20250907135507-afb5586c32a6 h1:D/V0gu4zQ3cL2WKeVNVM4r2gLxGGf6McLwgXzRTo2RQ=
+github.com/jackc/pgerrcode v0.0.0-20250907135507-afb5586c32a6/go.mod h1:a/s9Lp5W7n/DD0VrVoyJ00FbP2ytTPDVOivvn2bMlds=
+github.com/jackc/pgpassfile v1.0.0 h1:/6Hmqy13Ss2zCq62VdNG8tM1wchn8zjSGOBJ6icpsIM=
+github.com/jackc/pgpassfile v1.0.0/go.mod h1:CEx0iS5ambNFdcRtxPj5JhEz+xB6uRky5eyVu/W2HEg=
+github.com/jackc/pgservicefile v0.0.0-20240606120523-5a60cdf6a761 h1:iCEnooe7UlwOQYpKFhBabPMi4aNAfoODPEFNiAnClxo=
+github.com/jackc/pgservicefile v0.0.0-20240606120523-5a60cdf6a761/go.mod h1:5TJZWKEWniPve33vlWYSoGYefn3gLQRzjfDlhSJ9ZKM=
+github.com/jackc/pgx/v5 v5.11.0 h1:IzBBtyK9AHqf98cctWFifYSci2hgQR/cd56wB4p+ogg=
+github.com/jackc/pgx/v5 v5.11.0/go.mod h1:mal1tBGAFfLHvZzaYh77YS/eC6IX9OWbRV1QIIM0Jn4=
+github.com/jackc/puddle/v2 v2.2.2 h1:PR8nw+E/1w0GLuRFSmiioY6UooMp6KJv0/61nB7icHo=
+github.com/jackc/puddle/v2 v2.2.2/go.mod h1:vriiEXHvEE654aYKXXjOvZM39qJ0q+azkZFrfEOc3H4=
+github.com/pmezard/go-difflib v1.0.0 h1:4DBwDE0NGyQoBHbLQYPwSUPoCMWR5BEzIk/f1lZbAQM=
+github.com/pmezard/go-difflib v1.0.0/go.mod h1:iKH77koFhYxTK1pcRnkKkqfTogsbg7gZNVY4sRDYZ/4=
+github.com/stretchr/objx v0.1.0/go.mod h1:HFkY916IF+rwdDfMAkV7OtwuqBVzrE8GR6GFx+wExME=
+github.com/stretchr/testify v1.3.0/go.mod h1:M5WIy9Dh21IEIfnGCwXGc5bZfKNJtfHm1UVUgZn+9EI=
+github.com/stretchr/testify v1.7.0/go.mod h1:6Fq8oRcR53rry900zMqJjRRixrwX3KX962/h/Wwjteg=
+github.com/stretchr/testify v1.11.1 h1:7s2iGBzp5EwR7/aIZr8ao5+dra3wiQyKjjFuvgVKu7U=
+github.com/stretchr/testify v1.11.1/go.mod h1:wZwfW3scLgRK+23gO65QZefKpKQRnfz6sD981Nm4B6U=
+golang.org/x/crypto v0.55.0 h1:+KWHjbgOaAQ66dh/YlkZKHlz9ZUlq61AFirAR9ntP8M=
+golang.org/x/crypto v0.55.0/go.mod h1:uq0V9dE/fzQuJtbnL+2EhWOE63vo164FY8xqEnV9xis=
+golang.org/x/sync v0.22.0 h1:SZjpbeLmrCk4xhRSZFNZW5gFUeCeFgjekvI/+gfScek=
+golang.org/x/sync v0.22.0/go.mod h1:9xrNwdLfx4jkKbNva9FpL6vEN7evnE43NNNJQ2LF3+0=
+golang.org/x/text v0.41.0 h1:vz/seA0lnX87Othu2f/0L24RcgrXD9/YFTSuGjj3rH8=
+golang.org/x/text v0.41.0/go.mod h1:jvf1O8ajNzZqhSrQBPbutR/EB83Cc0CFrezNQIwbb5M=
+gopkg.in/check.v1 v0.0.0-20161208181325-20d25e280405/go.mod h1:Co6ibVJAznAaIkqp8huTwlJQCZ016jof/cbN4VW5Yz0=
+gopkg.in/yaml.v3 v3.0.0-20200313102051-9f266ea9e77c/go.mod h1:K4uyk7z7BCEPqu6E+C64Yfv1cQ7kz7rIZviUmN+EgEM=
+gopkg.in/yaml.v3 v3.0.1 h1:fxVm/GzAzEWqLHuvctI91KS9hhNmmWOoWu0XTYJS7CA=
+gopkg.in/yaml.v3 v3.0.1/go.mod h1:K4uyk7z7BCEPqu6E+C64Yfv1cQ7kz7rIZviUmN+EgEM=

internal/api/admin_test.go

@@ -0,0 +1,504 @@
+package api_test
+
+import (
+	"bytes"
+	"encoding/json"
+	"io"
+	"net/http"
+	"strconv"
+	"testing"
+)
+
+// The bootstrap user is an administrator; everybody it creates afterwards is
+// not. These tests are about the line between them.
+
+// id64 spells an id into a path segment.
+func id64(n int64) string { return strconv.FormatInt(n, 10) }
+
+// member creates an ordinary user and an API key for it, and returns a caller
+// that authenticates as them. Minting the key goes through the admin's own
+// credentials, which is how a real install hands one out.
+func member(t *testing.T, s *ts, username string) (id int64, call func(method, path string, body any) *http.Response) {
+	t.Helper()
+
+	resp := s.req(t, http.MethodPost, "/api/users",
+		map[string]string{"username": username, "email": username + "@test.com"})
+	if resp.StatusCode != http.StatusCreated {
+		t.Fatalf("create %s: %d", username, resp.StatusCode)
+	}
+	var user struct {
+		ID      int64 `json:"id"`
+		IsAdmin bool  `json:"is_admin"`
+	}
+	decode(t, resp, &user)
+	if user.IsAdmin {
+		t.Fatalf("a created user must not be an administrator")
+	}
+
+	// Into the default team as a plain member: being in a team is what lets
+	// somebody work its incidents, and is separate from administering accounts.
+	resp = s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/members",
+		map[string]any{"user_id": user.ID, "role": "member"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("add %s to the team: %d", username, resp.StatusCode)
+	}
+
+	resp = s.req(t, http.MethodPost, "/api/users/"+id64(user.ID)+"/api-keys",
+		map[string]string{"name": "test"})
+	if resp.StatusCode != http.StatusCreated {
+		t.Fatalf("mint key for %s: %d", username, resp.StatusCode)
+	}
+	var key struct {
+		Key string `json:"key"`
+	}
+	decode(t, resp, &key)
+
+	return user.ID, func(method, path string, body any) *http.Response {
+		t.Helper()
+		var r io.Reader
+		if body != nil {
+			data, _ := json.Marshal(body)
+			r = bytes.NewReader(data)
+		}
+		req, _ := http.NewRequest(method, s.URL+path, r)
+		req.Header.Set("Authorization", "Bearer "+key.Key)
+		if body != nil {
+			req.Header.Set("Content-Type", "application/json")
+		}
+		resp, err := http.DefaultClient.Do(req)
+		if err != nil {
+			t.Fatalf("%s %s: %v", method, path, err)
+		}
+		return resp
+	}
+}
+
+// The whole point of the release: a user who is not an administrator cannot
+// manage other people's accounts. Every one of these was open to any
+// authenticated caller before.
+func TestAdmin_MemberIsRefusedAdministration(t *testing.T) {
+	s := newTS(t)
+	memberID, call := member(t, s, "member")
+
+	cases := []struct {
+		name   string
+		method string
+		path   string
+		body   any
+	}{
+		{"create a user", http.MethodPost, "/api/users",
+			map[string]string{"username": "sneaky", "email": "sneaky@test.com"}},
+		{"delete the admin", http.MethodDelete, "/api/users/1", nil},
+		{"grant themselves admin", http.MethodPut, "/api/users/" + id64(memberID) + "/admin",
+			map[string]bool{"is_admin": true}},
+		{"set the admin's password", http.MethodPut, "/api/users/1/password",
+			map[string]string{"password": "hunter2-hunter2"}},
+		{"mint a key for the admin", http.MethodPost, "/api/users/1/api-keys",
+			map[string]string{"name": "borrowed"}},
+		{"retarget the admin's notifications", http.MethodPut, "/api/users/1/notify",
+			map[string]string{"ntfy_topic": "attacker-topic"}},
+	}
+
+	for _, c := range cases {
+		resp := call(c.method, c.path, c.body)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusForbidden {
+			t.Errorf("%s: expected 403, got %d", c.name, resp.StatusCode)
+		}
+	}
+}
+
+// Being refused other people's accounts must not cost a user their own.
+func TestAdmin_MemberKeepsTheirOwnAccount(t *testing.T) {
+	s := newTS(t)
+	memberID, call := member(t, s, "member")
+	self := "/api/users/" + id64(memberID)
+
+	resp := call(http.MethodPut, self+"/notify", map[string]string{"ntfy_topic": "terdut-member"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Errorf("own notify target: %d", resp.StatusCode)
+	}
+
+	resp = call(http.MethodPut, self+"/password", map[string]string{"password": "correct-horse-battery"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusOK && resp.StatusCode != http.StatusNoContent {
+		t.Errorf("own password: %d", resp.StatusCode)
+	}
+
+	// An API key carries exactly the rights of its owner, so minting your own
+	// is no more than signing in again.
+	resp = call(http.MethodPost, self+"/api-keys", map[string]string{"name": "laptop"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusCreated {
+		t.Errorf("own API key: %d", resp.StatusCode)
+	}
+
+	// And the queue still has to be able to name people.
+	resp = call(http.MethodGet, "/api/users", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Errorf("list users: %d", resp.StatusCode)
+	}
+}
+
+// Incident work is everybody's job; none of it is administration.
+func TestAdmin_MemberCanWorkIncidents(t *testing.T) {
+	s := newTS(t)
+	_, call := member(t, s, "responder")
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-admin", "DiskFull", "firing", "2026-09-20T10:00:00Z", zeroTime, nil),
+	})
+
+	for _, c := range []struct {
+		name   string
+		method string
+		path   string
+	}{
+		{"list", http.MethodGet, "/api/incidents"},
+		{"acknowledge", http.MethodPost, "/api/incidents/1/acknowledge"},
+		{"resolve", http.MethodPost, "/api/incidents/1/resolve"},
+	} {
+		resp := call(c.method, c.path, nil)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusOK {
+			t.Errorf("%s: expected 200, got %d", c.name, resp.StatusCode)
+		}
+	}
+}
+
+// An install must never be left with nobody who can administer it.
+func TestAdmin_LastAdministratorIsProtected(t *testing.T) {
+	s := newTS(t)
+
+	resp := s.req(t, http.MethodPut, "/api/users/1/admin", map[string]bool{"is_admin": false})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusConflict {
+		t.Errorf("self-demotion: expected 409, got %d", resp.StatusCode)
+	}
+
+	resp = s.req(t, http.MethodDelete, "/api/users/1", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusConflict {
+		t.Errorf("deleting yourself: expected 409, got %d", resp.StatusCode)
+	}
+
+	// With a second administrator the first may stand down, but not while they
+	// are the only one — which is the same rule from the other side.
+	otherID, _ := member(t, s, "second")
+	resp = s.req(t, http.MethodPut, "/api/users/"+id64(otherID)+"/admin", map[string]bool{"is_admin": true})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("granting admin: %d", resp.StatusCode)
+	}
+
+	resp = s.req(t, http.MethodDelete, "/api/users/"+id64(otherID), nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Errorf("deleting the second admin: expected 204, got %d", resp.StatusCode)
+	}
+}
+
+// A promoted user gets the powers with the flag, and loses them with it.
+func TestAdmin_GrantAndRevokeChangeWhatIsAllowed(t *testing.T) {
+	s := newTS(t)
+	memberID, call := member(t, s, "promotee")
+	admin := "/api/users/" + id64(memberID) + "/admin"
+
+	resp := call(http.MethodPost, "/api/users", map[string]string{"username": "a", "email": "a@test.com"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusForbidden {
+		t.Fatalf("before the grant: %d", resp.StatusCode)
+	}
+
+	resp = s.req(t, http.MethodPut, admin, map[string]bool{"is_admin": true})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("grant: %d", resp.StatusCode)
+	}
+
+	resp = call(http.MethodPost, "/api/users", map[string]string{"username": "b", "email": "b@test.com"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusCreated {
+		t.Errorf("after the grant: expected 201, got %d", resp.StatusCode)
+	}
+
+	resp = s.req(t, http.MethodPut, admin, map[string]bool{"is_admin": false})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("revoke: %d", resp.StatusCode)
+	}
+
+	resp = call(http.MethodPost, "/api/users", map[string]string{"username": "c", "email": "c@test.com"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusForbidden {
+		t.Errorf("after the revoke: expected 403, got %d", resp.StatusCode)
+	}
+}
+
+// An administrator passes every team-owner check without being in the team,
+// which is what lets them repair a team whose owner has left. It has been true
+// since teams landed and nothing pinned it, so a later reading of the epic's
+// "an admin is not implicitly in every team" could quietly take it away.
+//
+// The line it draws: configuring a team, yes; reading what the team owns, no.
+// The queue below is the half that stays shut.
+func TestAdmin_ConfiguresATeamTheyAreNotIn(t *testing.T) {
+	s := newTS(t)
+
+	// A team the admin is deliberately not a member of. It is created by
+	// somebody else, so the admin's only claim on it is the flag.
+	_, call := member(t, s, "founder")
+	var team struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, call(http.MethodPost, "/api/teams", map[string]string{"name": "theirs"}), &team)
+	if team.ID == 0 {
+		t.Fatal("no team was created")
+	}
+
+	var mine []struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, s.req(t, http.MethodGet, "/api/teams", nil), &mine)
+	for _, m := range mine {
+		if m.ID == team.ID {
+			t.Fatalf("the admin should not be a member of team %d", team.ID)
+		}
+	}
+
+	path := "/api/teams/" + id64(team.ID)
+	for _, c := range []struct {
+		name   string
+		method string
+		path   string
+		body   any
+		want   int
+	}{
+		{"rename it", http.MethodPut, path,
+			map[string]string{"name": "theirs, renamed"}, http.StatusNoContent},
+		{"mint an invite", http.MethodPost, path + "/invites",
+			map[string]any{"role": "member", "max_uses": 1}, http.StatusCreated},
+		{"add a member", http.MethodPost, path + "/members",
+			map[string]any{"user_id": 1, "role": "member"}, http.StatusNoContent},
+		{"remove a member", http.MethodDelete, path + "/members/1", nil, http.StatusNoContent},
+	} {
+		resp := s.req(t, c.method, c.path, c.body)
+		resp.Body.Close()
+		if resp.StatusCode != c.want {
+			t.Errorf("%s: expected %d, got %d", c.name, c.want, resp.StatusCode)
+		}
+	}
+
+	// The other half of the rule. An incident in that team is not the admin's
+	// to read, because administration is about accounts — and the last case
+	// above has just taken the admin back out of the membership.
+	var integration struct {
+		Key string `json:"key"`
+	}
+	decode(t, call(http.MethodPost, path+"/integrations",
+		map[string]string{"name": "theirs alertmanager"}), &integration)
+	postToIntegration(t, s, integration.Key, "fp-theirs", "TheirDiskFull")
+
+	var incidents []struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, s.req(t, http.MethodGet, "/api/incidents", nil), &incidents)
+	if len(incidents) != 0 {
+		t.Errorf("the admin should see none of that team's incidents, got %d", len(incidents))
+	}
+}
+
+// The team page at /admin/teams/{id} needs the one question the test above
+// leaves shut: who is in a team the administrator is not in.
+//
+// It is answered by a separate endpoint under AdminOnly rather than by letting
+// the admin flag through requireTeamMember, and the second half of this test is
+// the reason — /api/teams/{id}/members must keep answering 404, so that "member
+// means membership and nothing else" stays true of the endpoint it was said
+// about. Reading a team's shape and reading a team's work are different things.
+func TestAdminGetTeam_ReadsAnyTeamWithoutJoiningIt(t *testing.T) {
+	s := newTS(t)
+
+	founderID, call := member(t, s, "founder")
+	var team struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, call(http.MethodPost, "/api/teams", map[string]string{"name": "theirs"}), &team)
+	if team.ID == 0 {
+		t.Fatal("no team was created")
+	}
+
+	// The admin reads it whole, without being in it.
+	var got struct {
+		Team struct {
+			ID            int64  `json:"id"`
+			Name          string `json:"name"`
+			Members       int64  `json:"members"`
+			OpenIncidents int64  `json:"open_incidents"`
+		} `json:"team"`
+		Members []struct {
+			UserID   int64  `json:"user_id"`
+			Username string `json:"username"`
+			Role     string `json:"role"`
+		} `json:"members"`
+	}
+	decode(t, s.req(t, http.MethodGet, "/api/admin/teams/"+id64(team.ID), nil), &got)
+
+	if got.Team.ID != team.ID || got.Team.Name != "theirs" {
+		t.Errorf("expected team %d named theirs, got %d named %q", team.ID, got.Team.ID, got.Team.Name)
+	}
+	if got.Team.Members != 1 {
+		t.Errorf("expected a member count of 1, got %d", got.Team.Members)
+	}
+	if len(got.Members) != 1 {
+		t.Fatalf("expected one member, got %d", len(got.Members))
+	}
+	if got.Members[0].UserID != founderID || got.Members[0].Username != "founder" {
+		t.Errorf("expected founder (%d), got %q (%d)",
+			founderID, got.Members[0].Username, got.Members[0].UserID)
+	}
+	// Whoever creates a team owns it, and the page's role toggle depends on
+	// that being reported rather than assumed.
+	if got.Members[0].Role != "owner" {
+		t.Errorf("expected the creator to be owner, got %q", got.Members[0].Role)
+	}
+
+	// The rule this endpoint exists in order not to break. Same admin, same
+	// team, the member-only endpoint: still not found.
+	resp := s.req(t, http.MethodGet, "/api/teams/"+id64(team.ID)+"/members", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNotFound {
+		t.Errorf("an admin outside the team must still get 404 from the member-only list, got %d",
+			resp.StatusCode)
+	}
+
+	// And the new one is administration, not membership: being in the team is
+	// not enough.
+	resp = call(http.MethodGet, "/api/admin/teams/"+id64(team.ID), nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusForbidden {
+		t.Errorf("a non-admin member must get 403, got %d", resp.StatusCode)
+	}
+
+	for _, c := range []struct {
+		name string
+		path string
+		want int
+	}{
+		{"a team that does not exist", "/api/admin/teams/999999", http.StatusNotFound},
+		{"a team id that is not a number", "/api/admin/teams/nonsense", http.StatusBadRequest},
+	} {
+		resp := s.req(t, http.MethodGet, c.path, nil)
+		resp.Body.Close()
+		if resp.StatusCode != c.want {
+			t.Errorf("%s: expected %d, got %d", c.name, c.want, resp.StatusCode)
+		}
+	}
+}
+
+// A team name is trimmed when it is created, and renaming had not been, so " "
+// was a legal name to rename to and an illegal one to start with.
+func TestRenameTeam_TrimsTheName(t *testing.T) {
+	s := newTS(t)
+	var team struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/teams", map[string]string{"name": "trimmed"}), &team)
+
+	path := "/api/teams/" + id64(team.ID)
+	resp := s.req(t, http.MethodPut, path, map[string]string{"name": "   "})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusBadRequest {
+		t.Errorf("a blank name must be refused, got %d", resp.StatusCode)
+	}
+
+	resp = s.req(t, http.MethodPut, path, map[string]string{"name": "  padded  "})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("expected 204, got %d", resp.StatusCode)
+	}
+
+	var got struct {
+		Team struct {
+			Name string `json:"name"`
+		} `json:"team"`
+	}
+	decode(t, s.req(t, http.MethodGet, "/api/admin/teams/"+id64(team.ID), nil), &got)
+	if got.Team.Name != "padded" {
+		t.Errorf("expected the name to be trimmed to %q, got %q", "padded", got.Team.Name)
+	}
+}
+
+// The admin page's per-user view asks what somebody is in. Self or admin, like
+// the rest of the per-user endpoints.
+func TestUserTeams_SelfOrAdmin(t *testing.T) {
+	s := newTS(t)
+	memberID, call := member(t, s, "joiner")
+	path := "/api/users/" + id64(memberID) + "/teams"
+
+	// member() puts them in the default team, so both readings agree on one.
+	for _, c := range []struct {
+		name string
+		do   func() *http.Response
+	}{
+		{"the admin reading somebody else's", func() *http.Response { return s.req(t, http.MethodGet, path, nil) }},
+		{"the user reading their own", func() *http.Response { return call(http.MethodGet, path, nil) }},
+	} {
+		var teams []struct {
+			ID   int64  `json:"id"`
+			Name string `json:"name"`
+			Role string `json:"role"`
+		}
+		decode(t, c.do(), &teams)
+		if len(teams) != 1 {
+			t.Fatalf("%s: expected 1 team, got %d", c.name, len(teams))
+		}
+		if teams[0].Role != "member" {
+			t.Errorf("%s: expected role member, got %q", c.name, teams[0].Role)
+		}
+	}
+
+	// Somebody else's is not theirs to read.
+	otherID, _ := member(t, s, "nosy")
+	resp := call(http.MethodGet, "/api/users/"+id64(otherID)+"/teams", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusForbidden {
+		t.Errorf("reading another user's teams: expected 403, got %d", resp.StatusCode)
+	}
+
+	// A user who does not exist is a 404 rather than an empty list, which is
+	// how the page tells "no teams" from "no such person".
+	resp = s.req(t, http.MethodGet, "/api/users/9999/teams", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNotFound {
+		t.Errorf("a missing user: expected 404, got %d", resp.StatusCode)
+	}
+}
+
+// The flag has to reach the client, or the web UI cannot decide what to show.
+func TestAdmin_MeReportsTheFlag(t *testing.T) {
+	s := newTS(t)
+
+	var me struct {
+		User struct {
+			IsAdmin bool `json:"is_admin"`
+		} `json:"user"`
+	}
+	decode(t, s.req(t, http.MethodGet, "/api/me", nil), &me)
+	if !me.User.IsAdmin {
+		t.Error("the bootstrap user should be an administrator")
+	}
+
+	_, call := member(t, s, "plain")
+	var theirs struct {
+		User struct {
+			IsAdmin bool `json:"is_admin"`
+		} `json:"user"`
+	}
+	decode(t, call(http.MethodGet, "/api/me", nil), &theirs)
+	if theirs.User.IsAdmin {
+		t.Error("a created user should not be an administrator")
+	}
+}

internal/api/alertmanager.go

@@ -1,18 +1,43 @@
 package api
 
 import (
+	"context"
 	"database/sql"
 	"encoding/json"
+	"errors"
 	"log"
 	"net/http"
 	"time"
+
+	"github.com/go-chi/chi/v5"
+)
+
+// Values for alerts.resolution_source, recording why an alert left the firing
+// state: a real Alertmanager notification, or inference by the sweeper.
+const (
+	resolutionAlertmanager = "alertmanager"
+	resolutionExpiry       = "expiry"
+
+	// resolutionDeadman marks a heartbeat the dead man's switch sweeper declared
+	// dead. Distinct from expiry because it is load-bearing, not just
+	// descriptive: it is the one resolution the ingest upsert will let a
+	// same-instance re-fire undo, so a switch that comes back can be heard.
+	resolutionDeadman = "deadman"
 )
 
 // amPayload mirrors the Alertmanager webhook v4 payload.
 type amPayload struct {
-	Version string    `json:"version"`
-	Status  string    `json:"status"`
-	Alerts  []amAlert `json:"alerts"`
+	Version string `json:"version"`
+	Status  string `json:"status"`
+
+	// GroupKey and GroupLabels are how alerts get correlated into incidents.
+	// Alertmanager has already done the grouping work according to the group_by
+	// routing tree the operator configured, so we adopt its answer instead of
+	// inventing a second grouping scheme here.
+	GroupKey    string            `json:"groupKey"`
+	GroupLabels map[string]string `json:"groupLabels"`
+
+	Alerts []amAlert `json:"alerts"`
 }
 
 type amAlert struct {
@@ -25,48 +50,391 @@ type amAlert struct {
 	Fingerprint  string            `json:"fingerprint"`
 }
 
-func handleAlertmanagerWebhook(db *sql.DB) http.HandlerFunc {
+// ingested records what actually happened to one alert of a payload, which is
+// what decides whether an incident opens.
+type ingested struct {
+	id     int64
+	name   string
+	firing bool
+
+	// newOccurrence marks an alert that transitioned *into* firing: a
+	// fingerprint we had never seen, a newer startsAt, or a resolved alert that
+	// started again. A repeat_interval re-send of an already-firing alert is
+	// none of these, which is what keeps a manually resolved incident closed.
+	newOccurrence bool
+
+	// justResolved marks the firing → resolved edge, worth a timeline entry.
+	justResolved bool
+
+	// deadman marks a heartbeat: an alert whose arrival means everything is
+	// fine. It is stored like any other alert — received_at is the heartbeat —
+	// but it never reaches an incident. Its absence is what opens one, which
+	// sweepDeadman decides later and elsewhere.
+	deadman bool
+}
+
+// handleIntegrationWebhook receives alerts on a team's own integration key.
+// The key in the path is both the credential and the routing: it says who may
+// post, and which team the alerts belong to.
+func handleIntegrationWebhook(db *sql.DB, notify NotifyConfig) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
-		var payload amPayload
-		if err := decodeJSON(r, &payload); err != nil {
-			respond(w, http.StatusBadRequest, errResp("invalid payload"))
+		src, err := sourceForKey(r.Context(), db, chi.URLParam(r, "key"))
+		if err != nil {
+			if errors.Is(err, errUnknownIntegration) {
+				// 401 and not 404: the path is real, the key is not, and a
+				// sender misconfigured this way should say so in its own logs
+				// rather than believe it is delivering.
+				respond(w, http.StatusUnauthorized, errResp("unknown integration key"))
+				return
+			}
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
 		}
-
-		now := time.Now().Unix()
-		for _, a := range payload.Alerts {
-			name := a.Labels["alertname"]
-			labelsJSON, _ := json.Marshal(a.Labels)
-			annotationsJSON, _ := json.Marshal(a.Annotations)
-
-			// Alertmanager uses zero time ("0001-01-01T00:00:00Z") to mean "still firing".
-			var endsAtUnix *int64
-			if a.EndsAt.Year() > 1 {
-				t := a.EndsAt.Unix()
-				endsAtUnix = &t
-			}
-
-			_, err := db.ExecContext(r.Context(), `
-				INSERT INTO alerts
-					(fingerprint, name, status, labels, annotations, starts_at, ends_at, generator_url, received_at)
-				VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)
-				ON CONFLICT(fingerprint) DO UPDATE SET
-					status        = excluded.status,
-					labels        = excluded.labels,
-					annotations   = excluded.annotations,
-					ends_at       = excluded.ends_at,
-					generator_url = excluded.generator_url,
-					received_at   = excluded.received_at`,
-				a.Fingerprint, name, a.Status,
-				string(labelsJSON), string(annotationsJSON),
-				a.StartsAt.Unix(), endsAtUnix,
-				a.GeneratorURL, now,
-			)
-			if err != nil {
-				log.Printf("upsert alert %s: %v", a.Fingerprint, err)
-			}
-		}
-
-		w.WriteHeader(http.StatusOK)
+		receiveWebhook(w, r, db, notify, src)
 	}
 }
+
+func receiveWebhook(w http.ResponseWriter, r *http.Request, db *sql.DB, notify NotifyConfig, src alertSource) {
+	teamID := src.teamID
+	var payload amPayload
+	if err := decodeJSON(r, &payload); err != nil {
+		respond(w, http.StatusBadRequest, errResp("invalid payload"))
+		return
+	}
+
+	// Alertmanager retries anything that is not 2xx, and a retry of a payload
+	// we failed to store is more useful than an error it cannot act on — so
+	// failures are logged, not surfaced.
+	if err := ingest(r.Context(), db, notify, src, payload); err != nil {
+		log.Printf("webhook ingest (team %d, group %q): %v", teamID, payload.GroupKey, err)
+	}
+
+	w.WriteHeader(http.StatusOK)
+}
+
+// ingest stores a payload's alerts and reconciles the incident for its group.
+// The whole payload is one transaction: an incident that opened but whose alerts
+// failed to link would be a work item nobody could act on.
+func ingest(ctx context.Context, db *sql.DB, notify NotifyConfig, src alertSource, payload amPayload) error {
+	teamID := src.teamID
+	tx, err := db.BeginTx(ctx, nil)
+	if err != nil {
+		return err
+	}
+	defer tx.Rollback() //nolint:errcheck
+
+	// Which arriving alerts are heartbeats is the team's own answer, read
+	// inside the transaction so an owner editing it mid-payload cannot split
+	// one webhook across two interpretations.
+	deadman, err := deadmanSetForTeam(ctx, tx, teamID)
+	if err != nil {
+		return err
+	}
+
+	accepted, err := upsertAlerts(ctx, tx, deadman, src, payload.Alerts)
+	if err != nil {
+		return err
+	}
+
+	// touched collects every incident this payload affected, so severity and the
+	// resolution cascade are recomputed once per incident at the end.
+	touched := map[int64]bool{}
+
+	incidentID, err := incidentForGroup(ctx, tx, notify, teamID, payload, accepted)
+	if err != nil {
+		return err
+	}
+	if incidentID != 0 {
+		touched[incidentID] = true
+		for _, a := range accepted {
+			if !a.firing || a.deadman {
+				continue
+			}
+			if err := linkAlert(ctx, tx, incidentID, a.id); err != nil {
+				return err
+			}
+		}
+	}
+
+	for _, a := range accepted {
+		if !a.justResolved || a.deadman {
+			continue
+		}
+		id, err := openIncidentForAlert(ctx, tx, a.id)
+		if err != nil {
+			return err
+		}
+		if id == 0 {
+			continue
+		}
+		touched[id] = true
+		alertID := a.id
+		if err := logEvent(ctx, tx, id, evAlertResolved, nil, &alertID, nil); err != nil {
+			return err
+		}
+	}
+
+	for id := range touched {
+		if err := refreshSeverity(ctx, tx, id); err != nil {
+			return err
+		}
+		if _, err := resolveIfSettled(ctx, tx, id); err != nil {
+			return err
+		}
+	}
+
+	return tx.Commit()
+}
+
+// upsertAlerts stores each alert of a payload and reports what changed. Payloads
+// the ordering guard rejected are left out entirely.
+func upsertAlerts(ctx context.Context, tx *sql.Tx, deadman deadmanSet, src alertSource, alerts []amAlert) ([]ingested, error) {
+	teamID := src.teamID
+	now := time.Now().Unix()
+	accepted := make([]ingested, 0, len(alerts))
+
+	for _, a := range alerts {
+		name := a.Labels["alertname"]
+		labelsJSON, _ := json.Marshal(a.Labels)
+		annotationsJSON, _ := json.Marshal(a.Annotations)
+
+		// The stored state has to be read before the upsert overwrites it: it is
+		// the only way to tell a genuine new occurrence from a re-send.
+		var prevStatus string
+		var prevStartsAt int64
+		existed := true
+		switch err := tx.QueryRowContext(ctx,
+			"SELECT status, starts_at FROM alerts WHERE team_id = $1 AND fingerprint = $2",
+			teamID, a.Fingerprint,
+		).Scan(&prevStatus, &prevStartsAt); {
+		case err == sql.ErrNoRows:
+			existed = false
+		case err != nil:
+			return nil, err
+		}
+
+		// Zero time ("0001-01-01T00:00:00Z") means "no end known" — that is the
+		// convention of Alertmanager's ingest API. Outgoing notifications
+		// normally carry a real future endsAt instead, which is the watermark
+		// the sweeper uses to expire alerts that stop being refreshed.
+		var endsAtUnix *int64
+		if a.EndsAt.Year() > 1 {
+			t := a.EndsAt.Unix()
+			endsAtUnix = &t
+		}
+
+		var resolutionSource *string
+		if a.Status == "resolved" {
+			s := resolutionAlertmanager
+			resolutionSource = &s
+		}
+
+		// The WHERE clause discards payloads that describe an alert instance
+		// older than the stored one. Alertmanager retries failed notifications,
+		// so a stale firing retry can arrive after the resolved one; it carries
+		// the same startsAt, whereas a genuine re-fire carries a newer one.
+		// Within a single instance, resolution is terminal — with one exception.
+		//
+		// A resolution this server synthesised for a dead man's switch is not
+		// Alertmanager's word that the instance ended; it is our inference from
+		// silence. The heartbeat that proves us wrong carries the unchanged
+		// startsAt of an alert that never stopped firing, so without the
+		// exemption a switch could go dead exactly once and never be heard from
+		// again. Scoped to 'deadman' so no resolution anybody else wrote can be
+		// undone by a stale retry.
+		if _, err := tx.ExecContext(ctx, `
+			INSERT INTO alerts
+				(team_id, fingerprint, name, status, labels, annotations, starts_at, ends_at,
+				 generator_url, received_at, resolution_source, integration_id)
+			VALUES ($1, $2, $3, $4, $5::jsonb, $6::jsonb, $7, $8, $9, $10, $11, $12)
+			ON CONFLICT (team_id, fingerprint) DO UPDATE SET
+				status            = excluded.status,
+				labels            = excluded.labels,
+				annotations       = excluded.annotations,
+				starts_at         = excluded.starts_at,
+				ends_at           = excluded.ends_at,
+				generator_url     = excluded.generator_url,
+				-- Load-bearing: advancing received_at on every accepted
+				-- payload, re-sends included, is the documented liveness
+				-- heartbeat clients and the sweeper both read. Removing it
+				-- is a breaking API change — see models.Alert.ReceivedAt.
+				received_at       = excluded.received_at,
+				resolution_source = excluded.resolution_source,
+				-- Last sender wins; see migration 010.
+				integration_id    = excluded.integration_id,
+				-- A re-fire makes the alert current again, so it leaves the archive.
+				archived_at       = CASE WHEN excluded.status = 'firing'
+				                        THEN NULL ELSE alerts.archived_at END
+			WHERE excluded.starts_at > alerts.starts_at
+			   OR (excluded.starts_at = alerts.starts_at
+			       AND (alerts.resolution_source = '`+resolutionDeadman+`'
+			            OR NOT (alerts.status = 'resolved' AND excluded.status = 'firing')))`,
+			teamID, a.Fingerprint, name, a.Status,
+			string(labelsJSON), string(annotationsJSON),
+			a.StartsAt.Unix(), endsAtUnix,
+			a.GeneratorURL, now, resolutionSource, src.integrationID,
+		); err != nil {
+			return nil, err
+		}
+
+		var id int64
+		var curStatus string
+		var curStartsAt int64
+		if err := tx.QueryRowContext(ctx,
+			"SELECT id, status, starts_at FROM alerts WHERE team_id = $1 AND fingerprint = $2",
+			teamID, a.Fingerprint,
+		).Scan(&id, &curStatus, &curStartsAt); err != nil {
+			return nil, err
+		}
+
+		// The upsert copies status and starts_at straight from the payload, so a
+		// row that does not match it is one the ordering guard rejected. A
+		// discarded payload describes a past instance and must not touch the
+		// incident state either.
+		if existed && (curStatus != a.Status || curStartsAt != a.StartsAt.Unix()) {
+			continue
+		}
+
+		firing := a.Status == "firing"
+		accepted = append(accepted, ingested{
+			id:            id,
+			name:          name,
+			firing:        firing,
+			newOccurrence: firing && (!existed || a.StartsAt.Unix() > prevStartsAt || prevStatus == "resolved"),
+			justResolved:  !firing && existed && prevStatus == "firing",
+			deadman:       deadman.isDeadman(a.Labels),
+		})
+	}
+
+	return accepted, nil
+}
+
+// incidentForGroup returns the open incident that this payload's firing alerts
+// belong to, opening one if the group has none. It returns 0 when the payload
+// warrants no incident at all.
+//
+// The rule that matters: a group with no open incident gets a new one only if
+// something actually started firing. Without that, a manually resolved incident
+// would reappear on the next repeat_interval re-send of an alert that never
+// stopped, and manual resolution would be meaningless.
+//
+// Heartbeats do not count as anything here. A group of nothing but dead man's
+// switch alerts opens no incident at all, and a mixed group gets an incident for
+// its real alerts only.
+func incidentForGroup(ctx context.Context, tx *sql.Tx, notify NotifyConfig, teamID int64, payload amPayload, accepted []ingested) (int64, error) {
+	var firstName string
+	anyFiring, anyNew := false, false
+	for _, a := range accepted {
+		if a.deadman {
+			continue
+		}
+		if a.firing {
+			if !anyFiring {
+				firstName = a.name
+			}
+			anyFiring = true
+		}
+		if a.newOccurrence {
+			anyNew = true
+		}
+	}
+	if !anyFiring {
+		// A payload of nothing but resolutions never opens an incident.
+		return 0, nil
+	}
+
+	groupKey := payload.GroupKey
+	if groupKey == "" {
+		// Alertmanager always sends groupKey; a sender that does not still gets
+		// one incident per alert name rather than one giant shared incident.
+		groupKey = "groupless:" + firstName
+	}
+
+	var id int64
+	switch err := tx.QueryRowContext(ctx,
+		"SELECT id FROM incidents WHERE team_id = $1 AND group_key = $2 AND resolved_at IS NULL",
+		teamID, groupKey,
+	).Scan(&id); {
+	case err == nil:
+		return id, nil
+	case err != sql.ErrNoRows:
+		return 0, err
+	}
+
+	if !anyNew {
+		return 0, nil
+	}
+	return openIncident(ctx, tx, notify, teamID, groupKey,
+		incidentTitle(payload.GroupLabels, firstName), payload.GroupLabels, nil)
+}
+
+// openIncident creates an incident and assigns it to whoever is on call today,
+// which is the point at which the schedule stops being decorative.
+//
+// The one place an incident is born, for both of the things that can raise one:
+// the webhook, inside its transaction, and the dead man's switch sweeper, inside
+// its own. Hence the querier rather than a *sql.Tx. A nil severity leaves the
+// column for refreshSeverity to fill from the member alerts; the sweeper passes
+// one because its incidents have no members to derive it from.
+func openIncident(ctx context.Context, q querier, notify NotifyConfig, teamID int64, groupKey, title string, groupLabels map[string]string, severity *string) (int64, error) {
+	onCall, err := currentOnCall(ctx, q, teamID)
+	if err != nil {
+		return 0, err
+	}
+
+	labelsJSON, _ := json.Marshal(groupLabels)
+	if groupLabels == nil {
+		labelsJSON = []byte("{}")
+	}
+
+	var id int64
+	err = q.QueryRowContext(ctx, `
+		INSERT INTO incidents (team_id, group_key, title, group_labels, signature, status, severity, triggered_at, assigned_to)
+		VALUES ($1, $2, $3, $4::jsonb, $5, 'triggered', $6, $7, $8)
+		RETURNING id`,
+		teamID, groupKey, title, string(labelsJSON), incidentSignature(groupLabels, title), severity,
+		time.Now().Unix(), onCall).Scan(&id)
+	if err != nil {
+		return 0, err
+	}
+
+	if err := logEvent(ctx, q, id, evTriggered, nil, nil, nil); err != nil {
+		return 0, err
+	}
+	if onCall != nil {
+		// On an "assigned" event user_id is the assignee, not the actor.
+		if err := logEvent(ctx, q, id, evAssigned, onCall, nil, nil); err != nil {
+			return 0, err
+		}
+	}
+
+	// Queue the page, but do not send it here: this runs inside the webhook's
+	// transaction, and an HTTP call would hold a connection open across a
+	// network round trip. The notifier picks the row up within a tick.
+	if err := enqueueOpened(ctx, q, notify, id, onCall); err != nil {
+		return 0, err
+	}
+
+	// And start the escalation clock, if the team keeps one. In the same
+	// transaction, so an incident is never briefly open with nobody counting.
+	if err := startEscalation(ctx, q, id, teamID); err != nil {
+		return 0, err
+	}
+	return id, nil
+}
+
+// linkAlert adds an alert to an incident, emitting a timeline entry only the
+// first time. Re-sends of an already-linked alert are silent.
+func linkAlert(ctx context.Context, tx *sql.Tx, incidentID, alertID int64) error {
+	res, err := tx.ExecContext(ctx, `
+		INSERT INTO incident_alerts (incident_id, alert_id, added_at)
+		VALUES ($1, $2, $3)
+		ON CONFLICT (incident_id, alert_id) DO NOTHING`, incidentID, alertID, time.Now().Unix())
+	if err != nil {
+		return err
+	}
+	if n, _ := res.RowsAffected(); n == 0 {
+		return nil
+	}
+	return logEvent(ctx, tx, incidentID, evAlertAdded, nil, &alertID, nil)
+}

internal/api/alerts.go

@@ -10,45 +10,67 @@ import (
 	"strings"
 	"time"
 
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
 	"github.com/go-chi/chi/v5"
-	"github.com/yeniklas/terdut-server/internal/models"
 )
 
 // alertSelectFrom is the shared SELECT … FROM … clause used by all alert queries.
-// It LEFT JOINs users so acknowledged_by username is always available.
+// The subquery resolves the alert's most recent incident: membership is kept in
+// incident_alerts rather than as a column here, because one alert row is reused
+// across occurrences and belongs to a different incident each time.
 const alertSelectFrom = `
-	SELECT a.id, a.fingerprint, a.name, a.status,
+	SELECT a.id, a.team_id, t.name, a.fingerprint, a.name, a.status,
 	       a.labels, a.annotations,
 	       a.starts_at, a.ends_at, a.generator_url, a.received_at,
-	       a.acknowledged_by, a.acknowledged_at, u.username
+	       (SELECT ia.incident_id
+	          FROM incident_alerts ia
+	          JOIN incidents i ON i.id = ia.incident_id
+	         WHERE ia.alert_id = a.id
+	         ORDER BY i.triggered_at DESC, i.id DESC
+	         LIMIT 1),
+	       a.resolution_source, a.archived_at
 	FROM   alerts a
-	LEFT   JOIN users u ON u.id = a.acknowledged_by`
+	JOIN   teams t ON t.id = a.team_id`
 
 func handleListAlerts(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
 		q := r.URL.Query()
 
 		where := []string{}
-		args := []any{}
+		args := &sqlArgs{}
+
+		where = append(where, "a.team_id = ANY("+args.add(callerTeamIDs(r.Context()))+")")
+		if team := q.Get("team_id"); team != "" {
+			if n, err := strconv.ParseInt(team, 10, 64); err == nil {
+				where = append(where, "a.team_id = "+args.add(n))
+			}
+		}
 
 		if status := q.Get("status"); status != "" {
-			where = append(where, "a.status = ?")
-			args = append(args, status)
+			where = append(where, "a.status = "+args.add(status))
 		}
 		if name := q.Get("name"); name != "" {
-			where = append(where, "a.name = ?")
-			args = append(args, name)
+			where = append(where, "a.name = "+args.add(name))
 		}
+		if archived := q.Get("archived"); archived == "true" {
+			where = append(where, "a.archived_at IS NOT NULL")
+		} else {
+			where = append(where, "a.archived_at IS NULL")
+		}
+		if incidentID := q.Get("incident_id"); incidentID != "" {
+			if n, err := strconv.ParseInt(incidentID, 10, 64); err == nil {
+				where = append(where, "a.id IN (SELECT alert_id FROM incident_alerts WHERE incident_id = "+args.add(n)+")")
+			}
+		}
+
 		if from := q.Get("from"); from != "" {
 			if t, err := time.Parse("2006-01-02", from); err == nil {
-				where = append(where, "a.received_at >= ?")
-				args = append(args, t.UTC().Unix())
+				where = append(where, "a.received_at >= "+args.add(t.UTC().Unix()))
 			}
 		}
 		if to := q.Get("to"); to != "" {
 			if t, err := time.Parse("2006-01-02", to); err == nil {
-				where = append(where, "a.received_at < ?")
-				args = append(args, t.UTC().AddDate(0, 0, 1).Unix())
+				where = append(where, "a.received_at < "+args.add(t.UTC().AddDate(0, 0, 1).Unix()))
 			}
 		}
 
@@ -63,11 +85,10 @@ func handleListAlerts(db *sql.DB) http.HandlerFunc {
 		if len(where) > 0 {
 			clause = strings.Join(where, " AND ")
 		}
-		args = append(args, limit)
 
 		rows, err := db.QueryContext(r.Context(),
-			fmt.Sprintf("%s WHERE %s ORDER BY a.received_at DESC LIMIT ?", alertSelectFrom, clause),
-			args...)
+			fmt.Sprintf("%s WHERE %s ORDER BY a.received_at DESC LIMIT %s", alertSelectFrom, clause, args.add(limit)),
+			args.all()...)
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
@@ -94,7 +115,7 @@ func handleGetAlert(db *sql.DB) http.HandlerFunc {
 			respond(w, http.StatusBadRequest, errResp("invalid alert id"))
 			return
 		}
-		a, err := fetchAlert(r.Context(), db, id)
+		a, err := fetchAlert(r.Context(), db, id, callerTeamIDs(r.Context()))
 		if err == sql.ErrNoRows {
 			respond(w, http.StatusNotFound, errResp("alert not found"))
 			return
@@ -107,57 +128,10 @@ func handleGetAlert(db *sql.DB) http.HandlerFunc {
 	}
 }
 
-func handleAcknowledge(db *sql.DB) http.HandlerFunc {
-	return func(w http.ResponseWriter, r *http.Request) {
-		id, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
-		if err != nil {
-			respond(w, http.StatusBadRequest, errResp("invalid alert id"))
-			return
-		}
-		user, _ := userFromContext(r.Context())
-
-		res, err := db.ExecContext(r.Context(),
-			"UPDATE alerts SET acknowledged_by = ?, acknowledged_at = ? WHERE id = ?",
-			user.ID, time.Now().Unix(), id)
-		if err != nil {
-			respond(w, http.StatusInternalServerError, errResp("internal error"))
-			return
-		}
-		if n, _ := res.RowsAffected(); n == 0 {
-			respond(w, http.StatusNotFound, errResp("alert not found"))
-			return
-		}
-
-		a, _ := fetchAlert(r.Context(), db, id)
-		respond(w, http.StatusOK, a)
-	}
-}
-
-func handleUnacknowledge(db *sql.DB) http.HandlerFunc {
-	return func(w http.ResponseWriter, r *http.Request) {
-		id, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
-		if err != nil {
-			respond(w, http.StatusBadRequest, errResp("invalid alert id"))
-			return
-		}
-
-		res, err := db.ExecContext(r.Context(),
-			"UPDATE alerts SET acknowledged_by = NULL, acknowledged_at = NULL WHERE id = ?", id)
-		if err != nil {
-			respond(w, http.StatusInternalServerError, errResp("internal error"))
-			return
-		}
-		if n, _ := res.RowsAffected(); n == 0 {
-			respond(w, http.StatusNotFound, errResp("alert not found"))
-			return
-		}
-		w.WriteHeader(http.StatusNoContent)
-	}
-}
-
-// fetchAlert loads a single alert by ID using the shared JOIN query.
-func fetchAlert(ctx context.Context, db *sql.DB, id int64) (models.Alert, error) {
-	return scanAlert(db.QueryRowContext(ctx, alertSelectFrom+" WHERE a.id = ?", id))
+// fetchAlert loads a single alert by ID using the shared query.
+func fetchAlert(ctx context.Context, db *sql.DB, id int64, teamIDs []int64) (models.Alert, error) {
+	return scanAlert(db.QueryRowContext(ctx,
+		alertSelectFrom+" WHERE a.id = $1 AND a.team_id = ANY($2)", id, teamIDs))
 }
 
 // scanner is satisfied by both *sql.Row and *sql.Rows.
@@ -169,33 +143,24 @@ func scanAlert(s scanner) (models.Alert, error) {
 	var a models.Alert
 	var labelsJSON, annotationsJSON string
 	var startsAtUnix, receivedAtUnix int64
-	var endsAtUnix, ackAtUnix *int64
-	var ackByID *int64
-	var ackByUser *string
+	var endsAtUnix, archivedAtUnix *int64
 
 	if err := s.Scan(
-		&a.ID, &a.Fingerprint, &a.Name, &a.Status,
+		&a.ID, &a.TeamID, &a.TeamName, &a.Fingerprint, &a.Name, &a.Status,
 		&labelsJSON, &annotationsJSON,
 		&startsAtUnix, &endsAtUnix,
 		&a.GeneratorURL, &receivedAtUnix,
-		&ackByID, &ackAtUnix, &ackByUser,
+		&a.IncidentID,
+		&a.ResolutionSource, &archivedAtUnix,
 	); err != nil {
 		return a, err
 	}
 
-	json.Unmarshal([]byte(labelsJSON), &a.Labels)          //nolint:errcheck
+	json.Unmarshal([]byte(labelsJSON), &a.Labels)           //nolint:errcheck
 	json.Unmarshal([]byte(annotationsJSON), &a.Annotations) //nolint:errcheck
 	a.StartsAt = time.Unix(startsAtUnix, 0).UTC()
 	a.ReceivedAt = time.Unix(receivedAtUnix, 0).UTC()
-	if endsAtUnix != nil {
-		t := time.Unix(*endsAtUnix, 0).UTC()
-		a.EndsAt = &t
-	}
-	if ackByID != nil {
-		t := time.Unix(*ackAtUnix, 0).UTC()
-		a.AcknowledgedByID = ackByID
-		a.AcknowledgedByUser = ackByUser
-		a.AcknowledgedAt = &t
-	}
+	a.EndsAt = unixPtr(endsAtUnix)
+	a.ArchivedAt = unixPtr(archivedAtUnix)
 	return a, nil
 }

internal/api/api_test.go

@@ -2,34 +2,58 @@ package api_test
 
 import (
 	"bytes"
+	"context"
+	"database/sql"
 	"encoding/json"
 	"fmt"
 	"io"
 	"net/http"
 	"net/http/httptest"
+	"sort"
+	"strings"
 	"testing"
+	"time"
 
-	"github.com/yeniklas/terdut-server/internal/api"
-	"github.com/yeniklas/terdut-server/internal/db"
+	"git.ryuvia.com/niklas/terdut-server/internal/api"
 )
 
-// ts wraps httptest.Server with a pre-bootstrapped API key.
+// ts wraps httptest.Server with a pre-bootstrapped API key. db is exposed so
+// tests can age rows directly — the sweeper's inputs are wall-clock timestamps.
 type ts struct {
 	*httptest.Server
 	key string
+	// ingestKey is an integration key for the default team: the only way in
+	// since the unauthenticated webhook was removed, so the tests exercise the
+	// same path production does.
+	ingestKey string
+	db        *sql.DB
+	notify    api.NotifyConfig
+	deadman   api.DeadmanConfig
 }
 
-func newTS(t *testing.T) *ts {
+// newTS builds a server over a fresh database. Notifications are off
+// unless a NotifyConfig is passed, so tests that predate them are unaffected.
+// Dead man's switches are off too — see newDeadmanTS.
+func newTS(t *testing.T, notify ...api.NotifyConfig) *ts {
 	t.Helper()
-	database, err := db.Open(":memory:")
-	if err != nil {
-		t.Fatalf("open db: %v", err)
+	var cfg api.NotifyConfig
+	if len(notify) > 0 {
+		cfg = notify[0]
 	}
-	if err := db.Migrate(database); err != nil {
-		t.Fatalf("migrate: %v", err)
+	return newDeadmanTS(t, api.DeadmanConfig{}, cfg)
+}
+
+// newDeadmanTS is newTS with the default team's dead man's switches configured.
+func newDeadmanTS(t *testing.T, deadman api.DeadmanConfig, notify ...api.NotifyConfig) *ts {
+	t.Helper()
+	var cfg api.NotifyConfig
+	if len(notify) > 0 {
+		cfg = notify[0]
 	}
-	srv := httptest.NewServer(api.NewRouter(database))
-	t.Cleanup(func() { srv.Close(); database.Close() })
+
+	database := newTestDB(t)
+	srv := httptest.NewServer(api.NewRouter(database, cfg, testConfig()))
+	t.Cleanup(srv.Close)
 
 	body, _ := json.Marshal(map[string]string{"username": "admin", "email": "admin@test.com"})
 	resp, err := http.Post(srv.URL+"/api/bootstrap", "application/json", bytes.NewReader(body))
@@ -44,7 +68,89 @@ func newTS(t *testing.T) *ts {
 	json.NewDecoder(resp.Body).Decode(&result)
 	key := result["api_key"].(map[string]any)["key"].(string)
 
-	return &ts{Server: srv, key: key}
+	s := &ts{Server: srv, key: key, db: database, notify: cfg, deadman: deadman}
+
+	var integration struct {
+		Key string `json:"key"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/integrations",
+		map[string]string{"name": "test"}), &integration)
+	if integration.Key == "" {
+		t.Fatal("no integration key was returned")
+	}
+	s.ingestKey = integration.Key
+
+	// Dead man's switches belong to a team now, so a test that wants them
+	// configures the default team the way an owner would.
+	if deadman.Timeout > 0 {
+		setTeamDeadman(t, s, deadman)
+	}
+	return s
+}
+
+// setTeamDeadman gives the default team one switch per configured matcher, over
+// the API, the way an owner would add them.
+func setTeamDeadman(t *testing.T, s *ts, cfg api.DeadmanConfig) {
+	t.Helper()
+	for _, m := range cfg.Matchers {
+		parts := []string{"alertname=" + m.Name}
+		for k, v := range m.Labels {
+			parts = append(parts, k+"="+v)
+		}
+		sort.Strings(parts[1:])
+		resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/deadman/switches", map[string]any{
+			"matcher":         strings.Join(parts, ","),
+			"timeout_seconds": int64(cfg.Timeout.Seconds()),
+			"severity":        cfg.Severity,
+		})
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusCreated {
+			t.Fatalf("add a dead man's switch: %d", resp.StatusCode)
+		}
+	}
+}
+
+// exec runs a statement against the test database.
+func (s *ts) exec(t *testing.T, query string, args ...any) {
+	t.Helper()
+	if _, err := s.db.Exec(query, args...); err != nil {
+		t.Fatalf("exec %q: %v", query, err)
+	}
+}
+
+// alertRow reads the sweeper-relevant columns of one alert straight from the DB.
+func (s *ts) alertRow(t *testing.T, fingerprint string) (status string, source *string, archivedAt *int64) {
+	t.Helper()
+	err := s.db.QueryRow(
+		"SELECT status, resolution_source, archived_at FROM alerts WHERE fingerprint = $1",
+		fingerprint).Scan(&status, &source, &archivedAt)
+	if err != nil {
+		t.Fatalf("read alert %s: %v", fingerprint, err)
+	}
+	return status, source, archivedAt
+}
+
+// alertTimes reads the timestamp columns that make up the received_at contract.
+func (s *ts) alertTimes(t *testing.T, fingerprint string) (startsAt, receivedAt int64) {
+	t.Helper()
+	err := s.db.QueryRow(
+		"SELECT starts_at, received_at FROM alerts WHERE fingerprint = $1",
+		fingerprint).Scan(&startsAt, &receivedAt)
+	if err != nil {
+		t.Fatalf("read alert times %s: %v", fingerprint, err)
+	}
+	return startsAt, receivedAt
+}
+
+// alertEndsAt reads the nullable ends_at column of one alert.
+func (s *ts) alertEndsAt(t *testing.T, fingerprint string) *int64 {
+	t.Helper()
+	var endsAt *int64
+	if err := s.db.QueryRow(
+		"SELECT ends_at FROM alerts WHERE fingerprint = $1", fingerprint).Scan(&endsAt); err != nil {
+		t.Fatalf("read ends_at %s: %v", fingerprint, err)
+	}
+	return endsAt
 }
 
 // req sends an authenticated request, optionally with a JSON body.
@@ -123,11 +229,25 @@ func TestBootstrap_SecondCallForbidden(t *testing.T) {
 // Alert upsert by fingerprint
 // ---------------------------------------------------------------------------
 
-func postWebhook(t *testing.T, s *ts, alerts []map[string]any) {
+// postWebhook sends an Alertmanager v4 payload. groupKey is optional: omitting
+// it exercises the fallback for senders that do not group, which is what most of
+// these tests want.
+func postWebhook(t *testing.T, s *ts, alerts []map[string]any, groupKey ...string) {
 	t.Helper()
 	payload := map[string]any{"version": "4", "status": "firing", "alerts": alerts}
+	if len(groupKey) > 0 {
+		payload["groupKey"] = groupKey[0]
+		// Alertmanager groups by alertname by default, so the group labels echo
+		// the first alert's name.
+		if len(alerts) > 0 {
+			if labels, ok := alerts[0]["labels"].(map[string]string); ok {
+				payload["groupLabels"] = map[string]string{"alertname": labels["alertname"]}
+			}
+		}
+	}
 	data, _ := json.Marshal(payload)
-	resp, err := http.Post(s.URL+"/api/alertmanager/webhook", "application/json", bytes.NewReader(data))
+	resp, err := http.Post(s.URL+"/api/integrations/"+s.ingestKey+"/alertmanager",
+		"application/json", bytes.NewReader(data))
 	if err != nil {
 		t.Fatalf("post webhook: %v", err)
 	}
@@ -195,84 +315,6 @@ func TestAlertUpsert_DifferentFingerprintsStored(t *testing.T) {
 	}
 }
 
-// ---------------------------------------------------------------------------
-// Alert acknowledge
-// ---------------------------------------------------------------------------
-
-func TestAcknowledge(t *testing.T) {
-	s := newTS(t)
-	postWebhook(t, s, []map[string]any{{
-		"status": "firing", "labels": map[string]string{"alertname": "X"},
-		"annotations": map[string]string{}, "startsAt": "2026-05-20T10:00:00Z",
-		"endsAt": "0001-01-01T00:00:00Z", "generatorURL": "", "fingerprint": "fp-ack",
-	}})
-
-	resp := s.req(t, http.MethodPost, "/api/alerts/1/acknowledge", nil)
-	if resp.StatusCode != http.StatusOK {
-		t.Fatalf("acknowledge returned %d", resp.StatusCode)
-	}
-	var alert map[string]any
-	decode(t, resp, &alert)
-	if alert["acknowledged_by"] == nil {
-		t.Error("expected acknowledged_by to be set")
-	}
-
-	// Clear it.
-	resp = s.req(t, http.MethodDelete, "/api/alerts/1/acknowledge", nil)
-	if resp.StatusCode != http.StatusNoContent {
-		t.Errorf("unacknowledge returned %d", resp.StatusCode)
-	}
-
-	resp = s.req(t, http.MethodGet, "/api/alerts/1", nil)
-	var alert2 map[string]any
-	decode(t, resp, &alert2)
-	if alert2["acknowledged_by"] != nil {
-		t.Error("expected acknowledged_by to be cleared")
-	}
-}
-
-// ---------------------------------------------------------------------------
-// Comments — own-only deletion
-// ---------------------------------------------------------------------------
-
-func TestComment_DeleteOwnOnly(t *testing.T) {
-	s := newTS(t)
-	postWebhook(t, s, []map[string]any{{
-		"status": "firing", "labels": map[string]string{"alertname": "Y"},
-		"annotations": map[string]string{}, "startsAt": "2026-05-20T10:00:00Z",
-		"endsAt": "0001-01-01T00:00:00Z", "generatorURL": "", "fingerprint": "fp-comment",
-	}})
-
-	// Create a second user and their own key.
-	s.req(t, http.MethodPost, "/api/users",
-		map[string]string{"username": "alice", "email": "alice@test.com"})
-	keyResp := s.req(t, http.MethodPost, "/api/users/2/api-keys",
-		map[string]string{"name": "alice-key"})
-	var keyData map[string]any
-	decode(t, keyResp, &keyData)
-	aliceKey := keyData["key"].(string)
-
-	// Admin posts a comment.
-	s.req(t, http.MethodPost, "/api/alerts/1/comments",
-		map[string]string{"content": "admin note"})
-
-	// Alice tries to delete admin's comment (should 404).
-	req, _ := http.NewRequest(http.MethodDelete, s.URL+"/api/alerts/1/comments/1", nil)
-	req.Header.Set("Authorization", "Bearer "+aliceKey)
-	resp, _ := http.DefaultClient.Do(req)
-	resp.Body.Close()
-	if resp.StatusCode != http.StatusNotFound {
-		t.Errorf("expected 404 when deleting another user's comment, got %d", resp.StatusCode)
-	}
-
-	// Admin deletes own comment (should 204).
-	resp = s.req(t, http.MethodDelete, "/api/alerts/1/comments/1", nil)
-	resp.Body.Close()
-	if resp.StatusCode != http.StatusNoContent {
-		t.Errorf("expected 204 when deleting own comment, got %d", resp.StatusCode)
-	}
-}
-
 // ---------------------------------------------------------------------------
 // Schedule conflict
 // ---------------------------------------------------------------------------
@@ -280,14 +322,14 @@ func TestComment_DeleteOwnOnly(t *testing.T) {
 func TestSchedule_ConflictOnSameDate(t *testing.T) {
 	s := newTS(t)
 
-	first := s.req(t, http.MethodPost, "/api/schedule",
+	first := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
 		map[string]any{"user_id": 1, "dates": []string{"2026-06-01"}})
 	if first.StatusCode != http.StatusCreated {
 		t.Fatalf("first assignment returned %d", first.StatusCode)
 	}
 	first.Body.Close()
 
-	second := s.req(t, http.MethodPost, "/api/schedule",
+	second := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
 		map[string]any{"user_id": 1, "dates": []string{"2026-06-01"}})
 	if second.StatusCode != http.StatusConflict {
 		t.Errorf("expected 409 on duplicate date, got %d", second.StatusCode)
@@ -299,11 +341,11 @@ func TestSchedule_MultiDateRollbackOnConflict(t *testing.T) {
 	s := newTS(t)
 
 	// Claim 2026-06-10 first.
-	s.req(t, http.MethodPost, "/api/schedule",
+	s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
 		map[string]any{"user_id": 1, "dates": []string{"2026-06-10"}}).Body.Close()
 
 	// Try to assign two dates in one request where the second conflicts.
-	resp := s.req(t, http.MethodPost, "/api/schedule",
+	resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
 		map[string]any{"user_id": 1, "dates": []string{"2026-06-09", "2026-06-10"}})
 	if resp.StatusCode != http.StatusConflict {
 		t.Fatalf("expected 409, got %d", resp.StatusCode)
@@ -311,7 +353,7 @@ func TestSchedule_MultiDateRollbackOnConflict(t *testing.T) {
 	resp.Body.Close()
 
 	// 2026-06-09 must NOT have been committed (transaction rolled back).
-	listResp := s.req(t, http.MethodGet, "/api/schedule?from=2026-06-09&to=2026-06-09", nil)
+	listResp := s.req(t, http.MethodGet, "/api/teams/"+defaultTeam+"/schedule?from=2026-06-09&to=2026-06-09", nil)
 	var entries []any
 	decode(t, listResp, &entries)
 	if len(entries) != 0 {
@@ -319,6 +361,139 @@ func TestSchedule_MultiDateRollbackOnConflict(t *testing.T) {
 	}
 }
 
+// ---------------------------------------------------------------------------
+// Schedule reassignment
+// ---------------------------------------------------------------------------
+
+// addUser creates a second person to hand a shift to. The bootstrap user is
+// admin, id 1.
+// addUser creates a user and puts them in the default team, because a user who
+// is in no team can be paged by nobody and take no shift — which is the rule
+// these tests exercise around, not the one they are testing.
+func addUser(t *testing.T, s *ts, username string) {
+	t.Helper()
+	resp := s.req(t, http.MethodPost, "/api/users",
+		map[string]any{"username": username, "email": username + "@test.com"})
+	if resp.StatusCode != http.StatusCreated {
+		resp.Body.Close()
+		t.Fatalf("create user returned %d", resp.StatusCode)
+	}
+	var user struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, resp, &user)
+
+	member := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/members",
+		map[string]any{"user_id": user.ID, "role": "member"})
+	defer member.Body.Close()
+	if member.StatusCode != http.StatusNoContent {
+		t.Fatalf("add %s to the team returned %d", username, member.StatusCode)
+	}
+}
+
+// scheduleHolder reports who is on call for one date, or "" for nobody.
+func scheduleHolder(t *testing.T, s *ts, date string) string {
+	t.Helper()
+	var entries []map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/teams/"+defaultTeam+"/schedule?from="+date+"&to="+date, nil), &entries)
+	if len(entries) == 0 {
+		return ""
+	}
+	return entries[0]["username"].(string)
+}
+
+// Taking a day somebody else holds is possible, but only by asking for it.
+func TestSchedule_ReplaceTakesAnAssignedDate(t *testing.T) {
+	s := newTS(t)
+	addUser(t, s, "alex")
+
+	s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
+		map[string]any{"user_id": 1, "dates": []string{"2026-06-01"}}).Body.Close()
+
+	resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
+		map[string]any{"user_id": 2, "dates": []string{"2026-06-01"}, "replace": true})
+	if resp.StatusCode != http.StatusCreated {
+		t.Fatalf("expected replace to succeed, got %d", resp.StatusCode)
+	}
+	resp.Body.Close()
+
+	if got := scheduleHolder(t, s, "2026-06-01"); got != "alex" {
+		t.Errorf("expected alex to hold the day, got %q", got)
+	}
+
+	// One row, not two: two entries for a date would mean two people believing
+	// they are on call for it.
+	var entries []map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/teams/"+defaultTeam+"/schedule?from=2026-06-01&to=2026-06-01", nil), &entries)
+	if len(entries) != 1 {
+		t.Errorf("expected exactly one entry for the date, got %d", len(entries))
+	}
+}
+
+// A week where only some days are taken is the case that was impossible before:
+// the free days and the taken ones have to land together.
+func TestSchedule_ReplaceMixedWeek(t *testing.T) {
+	s := newTS(t)
+	addUser(t, s, "alex")
+
+	s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
+		map[string]any{"user_id": 1, "dates": []string{"2026-06-02", "2026-06-04"}}).Body.Close()
+
+	week := []string{"2026-06-01", "2026-06-02", "2026-06-03", "2026-06-04", "2026-06-05"}
+	resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
+		map[string]any{"user_id": 2, "dates": week, "replace": true})
+	if resp.StatusCode != http.StatusCreated {
+		t.Fatalf("expected the mixed week to succeed, got %d", resp.StatusCode)
+	}
+	resp.Body.Close()
+
+	for _, d := range week {
+		if got := scheduleHolder(t, s, d); got != "alex" {
+			t.Errorf("%s: expected alex, got %q", d, got)
+		}
+	}
+}
+
+// Without replace the guard stands: nobody loses a shift by accident.
+func TestSchedule_ReplaceDefaultsOff(t *testing.T) {
+	s := newTS(t)
+	addUser(t, s, "alex")
+
+	s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
+		map[string]any{"user_id": 1, "dates": []string{"2026-06-01"}}).Body.Close()
+
+	resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
+		map[string]any{"user_id": 2, "dates": []string{"2026-06-01"}})
+	if resp.StatusCode != http.StatusConflict {
+		t.Fatalf("expected 409 without replace, got %d", resp.StatusCode)
+	}
+	resp.Body.Close()
+
+	if got := scheduleHolder(t, s, "2026-06-01"); got != "admin" {
+		t.Errorf("expected the original holder untouched, got %q", got)
+	}
+}
+
+// Replace makes a repeated date idempotent rather than a conflict: the second
+// pass clears what the first wrote and rewrites it. Worth pinning down, because
+// the same input without replace is a 409.
+func TestSchedule_ReplaceCollapsesRepeatedDates(t *testing.T) {
+	s := newTS(t)
+
+	resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
+		map[string]any{"user_id": 1, "dates": []string{"2026-06-01", "2026-06-01"}, "replace": true})
+	if resp.StatusCode != http.StatusCreated {
+		t.Fatalf("expected a repeated date to be accepted under replace, got %d", resp.StatusCode)
+	}
+	resp.Body.Close()
+
+	var entries []map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/teams/"+defaultTeam+"/schedule?from=2026-06-01&to=2026-06-01", nil), &entries)
+	if len(entries) != 1 {
+		t.Errorf("expected one entry for the repeated date, got %d", len(entries))
+	}
+}
+
 // ---------------------------------------------------------------------------
 // Stats
 // ---------------------------------------------------------------------------
@@ -357,6 +532,332 @@ func TestStats_ByHourReturnsTwentyFourSlots(t *testing.T) {
 	}
 }
 
+// ---------------------------------------------------------------------------
+// Archive
+// ---------------------------------------------------------------------------
+
+// Alert archiving is sweeper-only housekeeping now — nobody archives an alert by
+// hand — but the list filter it drives is still part of the API.
+func TestArchive_AlertListFilter(t *testing.T) {
+	s := newTS(t)
+
+	postWebhook(t, s, []map[string]any{{
+		"status": "resolved", "fingerprint": "arch1",
+		"labels":       map[string]string{"alertname": "Archivable"},
+		"annotations":  map[string]string{},
+		"startsAt":     "2026-05-20T10:00:00Z",
+		"endsAt":       "2026-05-20T11:00:00Z",
+		"generatorURL": "",
+	}})
+
+	// 1. Alert appears in the default list.
+	var alerts []map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/alerts", nil), &alerts)
+	if len(alerts) != 1 {
+		t.Fatalf("expected 1 alert in default list, got %d", len(alerts))
+	}
+
+	// 2. Let the sweeper archive it: ends_at is already well past archiveAfter.
+	api.Sweep(context.Background(), s.db, time.Hour, 6*time.Hour, s.notify)
+
+	// 3. Default list excludes it.
+	decode(t, s.req(t, http.MethodGet, "/api/alerts", nil), &alerts)
+	if len(alerts) != 0 {
+		t.Errorf("expected archived alert to be hidden, got %d results", len(alerts))
+	}
+
+	// 4. archived=true shows it.
+	decode(t, s.req(t, http.MethodGet, "/api/alerts?archived=true", nil), &alerts)
+	if len(alerts) != 1 {
+		t.Fatalf("expected 1 archived alert, got %d", len(alerts))
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Stale-alert expiry
+// ---------------------------------------------------------------------------
+
+// noArchive is long enough that archiving never interferes with expiry tests.
+const noArchive = 365 * 24 * time.Hour
+
+// zeroTime is Alertmanager's "no end known" sentinel, which stores ends_at NULL.
+const zeroTime = "0001-01-01T00:00:00Z"
+
+// postAlert sends a single-alert webhook.
+func postAlert(t *testing.T, s *ts, fingerprint, status, startsAt, endsAt string) {
+	t.Helper()
+	postWebhook(t, s, []map[string]any{{
+		"status":       status,
+		"labels":       map[string]string{"alertname": "Stale"},
+		"annotations":  map[string]string{},
+		"startsAt":     startsAt,
+		"endsAt":       endsAt,
+		"generatorURL": "",
+		"fingerprint":  fingerprint,
+	}})
+}
+
+func sweep(t *testing.T, s *ts, staleAfter time.Duration) {
+	t.Helper()
+	api.Sweep(context.Background(), s.db, noArchive, staleAfter, s.notify)
+}
+
+// A firing alert Alertmanager stopped refreshing is resolved via the
+// received_at heartbeat, even with no ends_at watermark to go on.
+func TestExpiry_StaleFiringAlert(t *testing.T) {
+	s := newTS(t)
+	postAlert(t, s, "stale1", "firing", time.Now().Add(-24*time.Hour).Format(time.RFC3339), zeroTime)
+
+	// Age the last-seen timestamp past the staleness window.
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = 'stale1'",
+		time.Now().Add(-10*time.Hour).Unix())
+
+	sweep(t, s, 6*time.Hour)
+
+	status, source, _ := s.alertRow(t, "stale1")
+	if status != "resolved" {
+		t.Errorf("expected status resolved, got %q", status)
+	}
+	if source == nil || *source != "expiry" {
+		t.Errorf("expected resolution_source=expiry, got %v", source)
+	}
+}
+
+// A fresh webhook whose ends_at watermark has already passed is expired without
+// waiting out the full staleness window.
+func TestExpiry_PastEndsAt(t *testing.T) {
+	s := newTS(t)
+	postAlert(t, s, "stale2", "firing",
+		time.Now().Add(-2*time.Hour).Format(time.RFC3339),
+		time.Now().Add(-30*time.Minute).Format(time.RFC3339))
+
+	sweep(t, s, 6*time.Hour) // received_at is fresh; only ends_at can trigger
+
+	status, source, _ := s.alertRow(t, "stale2")
+	if status != "resolved" {
+		t.Errorf("expected status resolved, got %q", status)
+	}
+	if source == nil || *source != "expiry" {
+		t.Errorf("expected resolution_source=expiry, got %v", source)
+	}
+}
+
+// The regression that matters most: a genuinely firing alert must survive a
+// sweep untouched.
+func TestExpiry_LeavesFreshAlertsAlone(t *testing.T) {
+	s := newTS(t)
+	postAlert(t, s, "fresh1", "firing",
+		time.Now().Add(-10*time.Minute).Format(time.RFC3339),
+		time.Now().Add(1*time.Hour).Format(time.RFC3339))
+
+	sweep(t, s, 6*time.Hour)
+
+	status, source, _ := s.alertRow(t, "fresh1")
+	if status != "firing" {
+		t.Errorf("expected fresh alert to stay firing, got %q", status)
+	}
+	if source != nil {
+		t.Errorf("expected no resolution_source, got %q", *source)
+	}
+}
+
+// An ends_at only just past must not trip expiry — that grace absorbs clock skew.
+func TestExpiry_RespectsGraceOnEndsAt(t *testing.T) {
+	s := newTS(t)
+	postAlert(t, s, "grace1", "firing",
+		time.Now().Add(-time.Hour).Format(time.RFC3339),
+		time.Now().Add(-1*time.Minute).Format(time.RFC3339))
+
+	sweep(t, s, 6*time.Hour)
+
+	if status, _, _ := s.alertRow(t, "grace1"); status != "firing" {
+		t.Errorf("expected alert within grace period to stay firing, got %q", status)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Webhook resolution bookkeeping
+// ---------------------------------------------------------------------------
+
+func TestWebhook_ResolvedSetsSource(t *testing.T) {
+	s := newTS(t)
+	start := time.Now().Add(-time.Hour).Format(time.RFC3339)
+	postAlert(t, s, "src1", "firing", start, zeroTime)
+
+	if _, source, _ := s.alertRow(t, "src1"); source != nil {
+		t.Errorf("expected firing alert to have no resolution_source, got %q", *source)
+	}
+
+	postAlert(t, s, "src1", "resolved", start, time.Now().Format(time.RFC3339))
+
+	status, source, _ := s.alertRow(t, "src1")
+	if status != "resolved" {
+		t.Errorf("expected status resolved, got %q", status)
+	}
+	if source == nil || *source != "alertmanager" {
+		t.Errorf("expected resolution_source=alertmanager, got %v", source)
+	}
+}
+
+// A re-fire under the same fingerprint must leave the archive and clear the
+// stale expiry marker, otherwise the alert stays invisible in the default list.
+func TestWebhook_RefireUnarchivesAndClearsSource(t *testing.T) {
+	s := newTS(t)
+	postAlert(t, s, "refire1", "firing", time.Now().Add(-24*time.Hour).Format(time.RFC3339), zeroTime)
+
+	// Expire it, then archive it.
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = 'refire1'",
+		time.Now().Add(-10*time.Hour).Unix())
+	sweep(t, s, 6*time.Hour)
+	s.exec(t, "UPDATE alerts SET archived_at = FLOOR(EXTRACT(EPOCH FROM now()))::bigint WHERE fingerprint = 'refire1'")
+
+	var alerts []map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/alerts", nil), &alerts)
+	if len(alerts) != 0 {
+		t.Fatalf("expected archived alert to be hidden, got %d", len(alerts))
+	}
+
+	// Fires again: a new alert instance, so a newer startsAt.
+	postAlert(t, s, "refire1", "firing", time.Now().Format(time.RFC3339), zeroTime)
+
+	status, source, archivedAt := s.alertRow(t, "refire1")
+	if status != "firing" {
+		t.Errorf("expected status firing after re-fire, got %q", status)
+	}
+	if source != nil {
+		t.Errorf("expected resolution_source cleared on re-fire, got %q", *source)
+	}
+	if archivedAt != nil {
+		t.Errorf("expected archived_at cleared on re-fire, got %d", *archivedAt)
+	}
+
+	decode(t, s.req(t, http.MethodGet, "/api/alerts", nil), &alerts)
+	if len(alerts) != 1 {
+		t.Errorf("expected re-fired alert back in default list, got %d", len(alerts))
+	}
+}
+
+// Alertmanager retries failed notifications, so a firing payload for an
+// already-resolved instance can arrive late. It must not resurrect the alert.
+func TestWebhook_IgnoresOutOfOrderRetry(t *testing.T) {
+	s := newTS(t)
+	start := time.Now().Add(-time.Hour).Format(time.RFC3339)
+	end := time.Now().Format(time.RFC3339)
+
+	postAlert(t, s, "ooo1", "firing", start, zeroTime)
+	postAlert(t, s, "ooo1", "resolved", start, end)
+	postAlert(t, s, "ooo1", "firing", start, zeroTime) // stale retry, same instance
+
+	status, source, _ := s.alertRow(t, "ooo1")
+	if status != "resolved" {
+		t.Errorf("expected alert to stay resolved after stale retry, got %q", status)
+	}
+	if source == nil || *source != "alertmanager" {
+		t.Errorf("expected resolution_source=alertmanager, got %v", source)
+	}
+}
+
+// An expiry resolve writes ends_at as an upper bound, not an observed end: an
+// Alertmanager watermark already on the row is preserved, and a row that never
+// carried one is stamped at sweep time. Clients are told to read it that way —
+// see "resolution_source says how much to trust ends_at" in the README.
+func TestExpiry_EndsAtIsUpperBound(t *testing.T) {
+	s := newTS(t)
+
+	// No watermark: expires on the received_at heartbeat, so the sweeper has
+	// nothing to go on but its own clock.
+	postAlert(t, s, "ub-none", "firing", time.Now().Add(-24*time.Hour).Format(time.RFC3339), zeroTime)
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = 'ub-none'",
+		time.Now().Add(-10*time.Hour).Unix())
+
+	// Stale watermark: expires on the ends_at branch, and that reported time
+	// must survive the resolve rather than be overwritten with sweep time.
+	watermark := time.Now().Add(-90 * time.Minute).Truncate(time.Second)
+	postAlert(t, s, "ub-mark", "firing",
+		time.Now().Add(-3*time.Hour).Format(time.RFC3339), watermark.Format(time.RFC3339))
+
+	sweep(t, s, 6*time.Hour)
+
+	if _, source, _ := s.alertRow(t, "ub-none"); source == nil || *source != "expiry" {
+		t.Fatalf("expected resolution_source=expiry for heartbeat expiry, got %v", source)
+	}
+	stamped := s.alertEndsAt(t, "ub-none")
+	if stamped == nil {
+		t.Fatal("expected expiry to stamp ends_at when no watermark was known")
+	}
+	if skew := time.Now().Unix() - *stamped; skew < 0 || skew > 5 {
+		t.Errorf("expected stamped ends_at at sweep time, off by %ds", skew)
+	}
+
+	if _, source, _ := s.alertRow(t, "ub-mark"); source == nil || *source != "expiry" {
+		t.Fatalf("expected resolution_source=expiry for watermark expiry, got %v", source)
+	}
+	switch kept := s.alertEndsAt(t, "ub-mark"); {
+	case kept == nil:
+		t.Errorf("expected reported watermark %d preserved, got NULL", watermark.Unix())
+	case *kept != watermark.Unix():
+		t.Errorf("expected reported watermark %d preserved, got %d", watermark.Unix(), *kept)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// received_at heartbeat contract
+//
+// received_at is documented as a public liveness signal, so these lock the
+// behaviour clients are told they may rely on. See "received_at is a liveness
+// heartbeat" in the README and the comment on models.Alert.ReceivedAt.
+// ---------------------------------------------------------------------------
+
+// The heartbeat itself: an unchanged firing notification — what Alertmanager
+// re-sends every repeat_interval — must advance received_at, while leaving
+// starts_at, which identifies the alert instance, untouched.
+func TestWebhook_ResendBumpsReceivedAt(t *testing.T) {
+	s := newTS(t)
+	start := time.Now().Add(-24 * time.Hour).Format(time.RFC3339)
+	postAlert(t, s, "beat1", "firing", start, zeroTime)
+
+	startsBefore, _ := s.alertTimes(t, "beat1")
+
+	// received_at has one-second granularity, so back-date it to make the bump
+	// observable instead of sleeping out a second.
+	aged := time.Now().Add(-2 * time.Hour).Unix()
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = 'beat1'", aged)
+
+	// Identical re-send: same fingerprint, same startsAt, still firing.
+	postAlert(t, s, "beat1", "firing", start, zeroTime)
+
+	startsAfter, receivedAfter := s.alertTimes(t, "beat1")
+	if receivedAfter <= aged {
+		t.Errorf("expected re-send to advance received_at past %d, got %d", aged, receivedAfter)
+	}
+	if skew := time.Now().Unix() - receivedAfter; skew < 0 || skew > 5 {
+		t.Errorf("expected received_at to track the server clock, off by %ds", skew)
+	}
+	if startsAfter != startsBefore {
+		t.Errorf("expected starts_at unchanged by re-send, got %d want %d", startsAfter, startsBefore)
+	}
+}
+
+// received_at tracks accepted payloads, not delivery attempts: a retry
+// describing an already-resolved instance is discarded, so it must not register
+// as a heartbeat and revive the alert's apparent liveness.
+func TestWebhook_DiscardedRetryLeavesReceivedAtAlone(t *testing.T) {
+	s := newTS(t)
+	start := time.Now().Add(-time.Hour).Format(time.RFC3339)
+
+	postAlert(t, s, "beat2", "firing", start, zeroTime)
+	postAlert(t, s, "beat2", "resolved", start, time.Now().Format(time.RFC3339))
+
+	aged := time.Now().Add(-2 * time.Hour).Unix()
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = 'beat2'", aged)
+
+	postAlert(t, s, "beat2", "firing", start, zeroTime) // stale retry, discarded
+
+	if _, receivedAfter := s.alertTimes(t, "beat2"); receivedAfter != aged {
+		t.Errorf("expected discarded retry to leave received_at at %d, got %d", aged, receivedAfter)
+	}
+}
+
 func TestStats_ByDayReturnsSevenSlots(t *testing.T) {
 	s := newTS(t)
 	resp := s.req(t, http.MethodGet, "/api/stats/alerts/by-day", nil)

internal/api/archiver.go

@@ -0,0 +1,247 @@
+package api
+
+import (
+	"context"
+	"database/sql"
+	"log"
+
+	"time"
+)
+
+const (
+	// sweepInterval is how often the background sweeper runs.
+	sweepInterval = 15 * time.Minute
+
+	// expiryGrace absorbs clock skew and notification latency before an alert
+	// whose ends_at watermark has passed is treated as stale.
+	expiryGrace = 5 * time.Minute
+)
+
+// StartArchiver runs the alert sweeper until ctx is cancelled, starting with an
+// immediate pass so a restart reconciles state right away.
+// archiveAfter and staleAfter are the values the server started with. They are
+// the fallback, not the setting: each pass reads the current value from the
+// settings table, so an administrator's change takes effect on the next tick
+// instead of at the next restart.
+func StartArchiver(ctx context.Context, db *sql.DB, archiveAfter, staleAfter time.Duration, notify NotifyConfig) {
+	ticker := time.NewTicker(sweepInterval)
+	defer ticker.Stop()
+
+	Sweep(ctx, db, archiveAfter, staleAfter, notify)
+	for {
+		select {
+		case <-ticker.C:
+			Sweep(ctx, db, archiveAfter, staleAfter, notify)
+		case <-ctx.Done():
+			return
+		}
+	}
+}
+
+// Sweep runs a single pass, in dependency order: reconcile the dead man's
+// switches, expire stale firing alerts, close the incidents that leaves with
+// nothing firing, then archive whatever has been settled long enough. Running
+// them in one pass means an alert can go stale and its incident can close and
+// archive without waiting three ticks.
+//
+// The switches go first because they hand expireStale the alerts it must not
+// touch: a heartbeat answers to its own, much tighter, timeout, and the generic
+// staleness rules would otherwise resolve it as 'expiry' long before that.
+// Exported so tests can drive a pass without waiting on the ticker.
+func Sweep(ctx context.Context, db *sql.DB, archiveAfter, staleAfter time.Duration, notify NotifyConfig) {
+	settings := NewSettings(db)
+	staleAfter = settings.Duration(ctx, SettingStaleAfter, staleAfter)
+	archiveAfter = settings.Duration(ctx, SettingArchiveAfter, archiveAfter)
+
+	heartbeats := sweepDeadman(ctx, db, notify)
+	expireStale(ctx, db, staleAfter, heartbeats)
+	resolveSettledIncidents(ctx, db)
+	archiveResolved(ctx, db, archiveAfter)
+	archiveResolvedIncidents(ctx, db, archiveAfter)
+	purgeAckTokens(ctx, db)
+	purgeSessions(ctx, db)
+}
+
+// expireStale resolves firing alerts that Alertmanager has stopped refreshing.
+//
+// A resolved webhook is otherwise the only way out of the firing state, so a
+// notification that is dropped, silenced, or lost to a restart would pin the
+// alert as firing forever. Two independent signals mark an alert stale:
+//
+//   - ends_at, the "valid until" watermark Alertmanager sets on outgoing firing
+//     notifications, has passed (plus expiryGrace for clock skew). Absent on
+//     rows whose payload carried no ends_at, hence the second signal.
+//   - received_at is older than staleAfter. Alertmanager re-sends firing
+//     notifications every repeat_interval, making received_at a liveness
+//     heartbeat — provided staleAfter exceeds that interval.
+//
+// Alerts in skip are left alone: they are dead man's switch heartbeats, whose
+// liveness sweepDeadman has already judged against a timeout of its own.
+//
+// The matching rows are collected before the update rather than updated in bulk,
+// because each one owes its incident a timeline entry.
+func expireStale(ctx context.Context, db *sql.DB, staleAfter time.Duration, skip map[int64]bool) {
+	now := time.Now()
+
+	found, err := staleAlertIDs(ctx, db, now, staleAfter)
+	if err != nil {
+		log.Printf("sweeper: find stale: %v", err)
+		return
+	}
+
+	ids := make([]int64, 0, len(found))
+	for _, id := range found {
+		if !skip[id] {
+			ids = append(ids, id)
+		}
+	}
+	if len(ids) == 0 {
+		return
+	}
+
+	args := &sqlArgs{}
+	source := args.add(resolutionExpiry)
+	idList := make([]any, len(ids))
+	for i, id := range ids {
+		idList[i] = id
+	}
+	if _, err := db.ExecContext(ctx, `
+		UPDATE alerts
+		   SET status            = 'resolved',
+		       resolution_source = `+source+`,
+		       ends_at           = COALESCE(ends_at, `+nowEpoch+`)
+		 WHERE id IN (`+args.addList(idList)+`)`, args.all()...); err != nil {
+		log.Printf("sweeper: expire stale: %v", err)
+		return
+	}
+	log.Printf("sweeper: expired %d stale firing alert(s)", len(ids))
+
+	for _, id := range ids {
+		incidentID, err := openIncidentForAlert(ctx, db, id)
+		if err != nil {
+			log.Printf("sweeper: incident for alert %d: %v", id, err)
+			continue
+		}
+		if incidentID == 0 {
+			continue
+		}
+		alertID := id
+		if err := logEvent(ctx, db, incidentID, evAlertResolved, nil, &alertID, nil); err != nil {
+			log.Printf("sweeper: log expiry event: %v", err)
+		}
+	}
+}
+
+// staleAlertIDs reads the ids in one go and closes the cursor before the caller
+// writes. Under SQLite's single connection an open read would have blocked the
+// update outright; with a pool it is no longer a deadlock, but reading the set
+// first still keeps the write off a cursor the same transaction is walking.
+func staleAlertIDs(ctx context.Context, db *sql.DB, now time.Time, staleAfter time.Duration) ([]int64, error) {
+	rows, err := db.QueryContext(ctx, `
+		SELECT id FROM alerts
+		 WHERE status = 'firing'
+		   AND archived_at IS NULL
+		   AND ((ends_at IS NOT NULL AND ends_at < $1) OR received_at < $2)`,
+		now.Add(-expiryGrace).Unix(), now.Add(-staleAfter).Unix())
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+
+	var ids []int64
+	for rows.Next() {
+		var id int64
+		if err := rows.Scan(&id); err != nil {
+			return nil, err
+		}
+		ids = append(ids, id)
+	}
+	return ids, rows.Err()
+}
+
+// resolveSettledIncidents closes incidents whose alerts have all stopped firing.
+// This is the cascade from alerts up to the work item, and it is what turns an
+// expiry into a closed incident rather than one that sits open forever.
+func resolveSettledIncidents(ctx context.Context, db *sql.DB) {
+	ids, err := settledIncidentIDs(ctx, db)
+	if err != nil {
+		log.Printf("sweeper: find settled incidents: %v", err)
+		return
+	}
+
+	resolved := 0
+	for _, id := range ids {
+		ok, err := resolveIfSettled(ctx, db, id)
+		if err != nil {
+			log.Printf("sweeper: resolve incident %d: %v", id, err)
+			continue
+		}
+		if ok {
+			resolved++
+		}
+	}
+	if resolved > 0 {
+		log.Printf("sweeper: resolved %d settled incident(s)", resolved)
+	}
+}
+
+func settledIncidentIDs(ctx context.Context, db *sql.DB) ([]int64, error) {
+	rows, err := db.QueryContext(ctx, `
+		SELECT i.id
+		FROM   incidents i
+		WHERE  i.resolved_at IS NULL
+		  AND  EXISTS (SELECT 1 FROM incident_alerts ia WHERE ia.incident_id = i.id)
+		  AND  NOT EXISTS (SELECT 1
+		                     FROM incident_alerts ia
+		                     JOIN alerts a ON a.id = ia.alert_id
+		                    WHERE ia.incident_id = i.id
+		                      AND a.status = 'firing')`)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+
+	var ids []int64
+	for rows.Next() {
+		var id int64
+		if err := rows.Scan(&id); err != nil {
+			return nil, err
+		}
+		ids = append(ids, id)
+	}
+	return ids, rows.Err()
+}
+
+// archiveResolved hides resolved alerts that have been settled for archiveAfter.
+func archiveResolved(ctx context.Context, db *sql.DB, archiveAfter time.Duration) {
+	cutoff := time.Now().Add(-archiveAfter).Unix()
+	res, err := db.ExecContext(ctx,
+		`UPDATE alerts SET archived_at = `+nowEpoch+`
+		 WHERE status = 'resolved'
+		   AND archived_at IS NULL
+		   AND COALESCE(ends_at, received_at) < $1`, cutoff)
+	if err != nil {
+		log.Printf("archiver: %v", err)
+		return
+	}
+	if n, _ := res.RowsAffected(); n > 0 {
+		log.Printf("archiver: archived %d resolved alert(s)", n)
+	}
+}
+
+// archiveResolvedIncidents does the same for the work items, on the same clock.
+func archiveResolvedIncidents(ctx context.Context, db *sql.DB, archiveAfter time.Duration) {
+	cutoff := time.Now().Add(-archiveAfter).Unix()
+	res, err := db.ExecContext(ctx,
+		`UPDATE incidents SET archived_at = `+nowEpoch+`
+		 WHERE resolved_at IS NOT NULL
+		   AND archived_at IS NULL
+		   AND resolved_at < $1`, cutoff)
+	if err != nil {
+		log.Printf("archiver: incidents: %v", err)
+		return
+	}
+	if n, _ := res.RowsAffected(); n > 0 {
+		log.Printf("archiver: archived %d resolved incident(s)", n)
+	}
+}

internal/api/auth.go

@@ -0,0 +1,380 @@
+package api
+
+import (
+	"context"
+	"database/sql"
+	"errors"
+	"log"
+	"net"
+	"net/http"
+	"strconv"
+	"strings"
+	"sync"
+	"time"
+
+	"github.com/go-chi/chi/v5"
+	"golang.org/x/crypto/bcrypt"
+)
+
+const (
+	// sessionCookie carries a web UI session. It is HttpOnly, so page script
+	// never sees the token; the page learns who it is from GET /api/me.
+	sessionCookie = "terdut_session"
+
+	// sessionTTL is how long a session lives without being used. It slides, so
+	// a phone that opens the UI now and then stays signed in indefinitely.
+	sessionTTL = 30 * 24 * time.Hour
+
+	// sessionTouchEvery bounds how often a request may slide the expiry.
+	sessionTouchEvery = time.Hour
+
+	minPasswordLen = 10
+	// maxPasswordLen is bcrypt's limit; it rejects longer input outright.
+	maxPasswordLen = 72
+
+	loginWindow      = 15 * time.Minute
+	loginMaxPerUser  = 10
+	loginMaxPerAddr  = 30
+	passwordHashCost = bcrypt.DefaultCost
+)
+
+// dummyHash is compared against when the username is unknown or has no
+// password, so a failed login takes as long whichever way it failed.
+var dummyHash = sync.OnceValue(func() []byte {
+	h, _ := bcrypt.GenerateFromPassword([]byte("terdut-dummy-password"), passwordHashCost)
+	return h
+})
+
+// loginLimiter counts failed logins in a fixed window, per username and per
+// client address. The username limit is what stops guessing one account; the
+// address limit is looser because every user behind the same gateway or NAT
+// shares it.
+type loginLimiter struct {
+	mu       sync.Mutex
+	failures map[string]*loginWindowCount
+}
+
+type loginWindowCount struct {
+	start time.Time
+	n     int
+}
+
+func newLoginLimiter() *loginLimiter {
+	return &loginLimiter{failures: map[string]*loginWindowCount{}}
+}
+
+func (l *loginLimiter) blocked(key string, max int) bool {
+	l.mu.Lock()
+	defer l.mu.Unlock()
+	c, ok := l.failures[key]
+	if !ok || time.Since(c.start) > loginWindow {
+		return false
+	}
+	return c.n >= max
+}
+
+func (l *loginLimiter) fail(keys ...string) {
+	l.mu.Lock()
+	defer l.mu.Unlock()
+	now := time.Now()
+	for k, c := range l.failures {
+		if now.Sub(c.start) > loginWindow {
+			delete(l.failures, k)
+		}
+	}
+	for _, key := range keys {
+		c, ok := l.failures[key]
+		if !ok {
+			c = &loginWindowCount{start: now}
+			l.failures[key] = c
+		}
+		c.n++
+	}
+}
+
+func (l *loginLimiter) clear(key string) {
+	l.mu.Lock()
+	defer l.mu.Unlock()
+	delete(l.failures, key)
+}
+
+// clientAddr is the address a login is counted against. Behind the gateway
+// RemoteAddr is the gateway itself, so the first X-Forwarded-For hop is used
+// when present. It can be forged, but only to dodge the address limit; the
+// per-username limit does not depend on it.
+func clientAddr(r *http.Request) string {
+	if xff := r.Header.Get("X-Forwarded-For"); xff != "" {
+		first, _, _ := strings.Cut(xff, ",")
+		return strings.TrimSpace(first)
+	}
+	host, _, err := net.SplitHostPort(r.RemoteAddr)
+	if err != nil {
+		return r.RemoteAddr
+	}
+	return host
+}
+
+// cookieSecure decides the cookie's Secure flag. TLS terminates at the gateway,
+// so the server usually sees plain HTTP; the public URL is what says whether
+// browsers reach it over HTTPS.
+func cookieSecure(publicURL string, r *http.Request) bool {
+	return strings.HasPrefix(publicURL, "https://") ||
+		r.TLS != nil ||
+		r.Header.Get("X-Forwarded-Proto") == "https"
+}
+
+// validatePassword returns a message for the client, or "" when acceptable.
+func validatePassword(pw string) string {
+	switch {
+	case len(pw) < minPasswordLen:
+		return "password must be at least " + strconv.Itoa(minPasswordLen) + " characters"
+	case len(pw) > maxPasswordLen:
+		return "password must be at most " + strconv.Itoa(maxPasswordLen) + " bytes"
+	}
+	return ""
+}
+
+func hashPassword(pw string) (string, error) {
+	h, err := bcrypt.GenerateFromPassword([]byte(pw), passwordHashCost)
+	return string(h), err
+}
+
+// startSession mints a session and sets the cookie. Shared by login and
+// sign-up: somebody who has just chosen a password is signed in, rather than
+// being sent to a form to type the same credential again.
+func startSession(w http.ResponseWriter, r *http.Request, db *sql.DB, userID int64, publicURL string) error {
+	raw, tokenHash, err := randomToken()
+	if err != nil {
+		return err
+	}
+	now := time.Now()
+	if _, err := db.ExecContext(r.Context(), `
+		INSERT INTO sessions (token_hash, user_id, created_at, last_seen_at, expires_at, user_agent)
+		VALUES ($1, $2, $3, $4, $5, $6)`,
+		tokenHash, userID, now.Unix(), now.Unix(), now.Add(sessionTTL).Unix(), r.UserAgent()); err != nil {
+		return err
+	}
+
+	http.SetCookie(w, &http.Cookie{
+		Name:     sessionCookie,
+		Value:    raw,
+		Path:     "/",
+		MaxAge:   int(sessionTTL.Seconds()),
+		HttpOnly: true,
+		Secure:   cookieSecure(publicURL, r),
+		SameSite: http.SameSiteLaxMode,
+	})
+	return nil
+}
+
+// handleLogin exchanges a username and password for a session cookie.
+func handleLogin(db *sql.DB, limiter *loginLimiter, publicURL string) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		var req struct {
+			Username string `json:"username"`
+			Password string `json:"password"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		username := strings.TrimSpace(req.Username)
+		userKey := "user:" + strings.ToLower(username)
+		addrKey := "addr:" + clientAddr(r)
+
+		if limiter.blocked(userKey, loginMaxPerUser) || limiter.blocked(addrKey, loginMaxPerAddr) {
+			w.Header().Set("Retry-After", strconv.Itoa(int(loginWindow.Seconds())))
+			respond(w, http.StatusTooManyRequests, errResp("too many failed attempts, try again later"))
+			return
+		}
+
+		var userID int64
+		var hash sql.NullString
+		err := db.QueryRowContext(r.Context(),
+			"SELECT id, password_hash FROM users WHERE username = $1", username,
+		).Scan(&userID, &hash)
+		if err != nil && !errors.Is(err, sql.ErrNoRows) {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		stored := dummyHash()
+		if hash.Valid {
+			stored = []byte(hash.String)
+		}
+		match := bcrypt.CompareHashAndPassword(stored, []byte(req.Password)) == nil
+		if !match || !hash.Valid {
+			limiter.fail(userKey, addrKey)
+			respond(w, http.StatusUnauthorized, errResp("invalid username or password"))
+			return
+		}
+		limiter.clear(userKey)
+
+		if err := startSession(w, r, db, userID, publicURL); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		user, err := fetchUser(r.Context(), db, userID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, meResponse{User: user, HasPassword: true})
+	}
+}
+
+// handleLogout ends the browser's session. It sits outside AuthMiddleware so
+// that a browser holding an already-expired cookie can still clear it.
+func handleLogout(db *sql.DB, publicURL string) http.HandlerFunc {
+	crossOrigin := http.NewCrossOriginProtection()
+	return func(w http.ResponseWriter, r *http.Request) {
+		if err := crossOrigin.Check(r); err != nil {
+			respond(w, http.StatusForbidden, errResp("cross-origin request rejected"))
+			return
+		}
+		if c, err := r.Cookie(sessionCookie); err == nil && c.Value != "" {
+			db.ExecContext(r.Context(), "DELETE FROM sessions WHERE token_hash = $1", hashToken(c.Value))
+		}
+		http.SetCookie(w, &http.Cookie{
+			Name:     sessionCookie,
+			Value:    "",
+			Path:     "/",
+			MaxAge:   -1,
+			HttpOnly: true,
+			Secure:   cookieSecure(publicURL, r),
+			SameSite: http.SameSiteLaxMode,
+		})
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+type meResponse struct {
+	User        any  `json:"user"`
+	HasPassword bool `json:"has_password"`
+
+	// OnboardingDismissed is whether this person has put the first-run
+	// checklist away. Per user rather than per browser: somebody who finishes
+	// setting up on a laptop should not be nagged again on their phone.
+	OnboardingDismissed bool `json:"onboarding_dismissed"`
+}
+
+// handleMe says who the caller is. The web UI calls it on load to decide
+// between the login form and the app, since it cannot read its own cookie.
+func handleMe(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		caller, _ := userFromContext(r.Context())
+		user, err := fetchUser(r.Context(), db, caller.ID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		var hash sql.NullString
+		var dismissed *int64
+		db.QueryRowContext(r.Context(),
+			"SELECT password_hash, onboarding_dismissed_at FROM users WHERE id = $1",
+			caller.ID).Scan(&hash, &dismissed)
+		respond(w, http.StatusOK, meResponse{
+			User:                user,
+			HasPassword:         hash.Valid,
+			OnboardingDismissed: dismissed != nil,
+		})
+	}
+}
+
+// handleSetPassword sets a user's web UI password.
+//
+// Changing your own password takes the current one, when there is one, so an
+// unattended signed-in browser cannot be used to take the account over. Setting
+// somebody else's is how an admin gives a user their first password, and is
+// restricted to administrators: it hands over an account outright, without
+// knowing the password it replaces.
+//
+// Every other session of the target is ended: a password change is what you
+// do when you think someone else is signed in.
+func handleSetPassword(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid user id"))
+			return
+		}
+		if !requireSelfOrAdmin(w, r, id) {
+			return
+		}
+		var req struct {
+			Password        string `json:"password"`
+			CurrentPassword string `json:"current_password"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		if msg := validatePassword(req.Password); msg != "" {
+			respond(w, http.StatusBadRequest, errResp(msg))
+			return
+		}
+
+		var existing sql.NullString
+		err = db.QueryRowContext(r.Context(),
+			"SELECT password_hash FROM users WHERE id = $1", id).Scan(&existing)
+		if errors.Is(err, sql.ErrNoRows) {
+			respond(w, http.StatusNotFound, errResp("user not found"))
+			return
+		}
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		caller, _ := userFromContext(r.Context())
+		if caller.ID == id && existing.Valid &&
+			bcrypt.CompareHashAndPassword([]byte(existing.String), []byte(req.CurrentPassword)) != nil {
+			respond(w, http.StatusForbidden, errResp("current password is incorrect"))
+			return
+		}
+
+		hash, err := hashPassword(req.Password)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		tx, err := db.BeginTx(r.Context(), nil)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer tx.Rollback()
+
+		if _, err := tx.ExecContext(r.Context(),
+			"UPDATE users SET password_hash = $1 WHERE id = $2", hash, id); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		keep, _ := sessionFromContext(r.Context()) // zero when changed with an API key
+		if _, err := tx.ExecContext(r.Context(),
+			"DELETE FROM sessions WHERE user_id = $1 AND id != $2", id, keep); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if err := tx.Commit(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// purgeSessions deletes sessions that have expired, from the sweeper.
+func purgeSessions(ctx context.Context, db *sql.DB) {
+	res, err := db.ExecContext(ctx,
+		"DELETE FROM sessions WHERE expires_at < $1", time.Now().Unix())
+	if err != nil {
+		log.Printf("sweeper: purge sessions: %v", err)
+		return
+	}
+	if n, _ := res.RowsAffected(); n > 0 {
+		log.Printf("sweeper: purged %d expired session(s)", n)
+	}
+}

internal/api/auth_test.go

@@ -0,0 +1,353 @@
+package api_test
+
+import (
+	"bytes"
+	"encoding/json"
+	"io"
+	"net/http"
+	"net/http/cookiejar"
+	"net/http/httptest"
+	"strings"
+	"testing"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/api"
+)
+
+const adminPassword = "correct horse battery"
+
+// browser is an HTTP client with its own cookie jar, standing in for one
+// signed-in browser.
+type browser struct {
+	*http.Client
+	base string
+}
+
+func newBrowser(t *testing.T, base string) *browser {
+	t.Helper()
+	jar, _ := cookiejar.New(nil)
+	return &browser{Client: &http.Client{Jar: jar}, base: base}
+}
+
+// do sends a request the way the web UI's own fetch would: same-origin, with
+// the cookie from the jar.
+func (b *browser) do(t *testing.T, method, path string, body any, header ...string) *http.Response {
+	t.Helper()
+	var r io.Reader
+	if body != nil {
+		data, _ := json.Marshal(body)
+		r = bytes.NewReader(data)
+	}
+	req, _ := http.NewRequest(method, b.base+path, r)
+	if body != nil {
+		req.Header.Set("Content-Type", "application/json")
+	}
+	req.Header.Set("Sec-Fetch-Site", "same-origin")
+	for i := 0; i+1 < len(header); i += 2 {
+		req.Header.Set(header[i], header[i+1])
+	}
+	resp, err := b.Do(req)
+	if err != nil {
+		t.Fatalf("%s %s: %v", method, path, err)
+	}
+	return resp
+}
+
+func (b *browser) login(t *testing.T, username, password string) *http.Response {
+	t.Helper()
+	return b.do(t, http.MethodPost, "/api/login", map[string]string{"username": username, "password": password})
+}
+
+// setAdminPassword gives the bootstrapped admin a password over its API key.
+func setAdminPassword(t *testing.T, s *ts) {
+	t.Helper()
+	resp := s.req(t, http.MethodPut, "/api/users/1/password", map[string]string{"password": adminPassword})
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("set password: %d", resp.StatusCode)
+	}
+}
+
+func signedIn(t *testing.T, s *ts) *browser {
+	t.Helper()
+	setAdminPassword(t, s)
+	b := newBrowser(t, s.URL)
+	resp := b.login(t, "admin", adminPassword)
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("login: %d", resp.StatusCode)
+	}
+	return b
+}
+
+func status(t *testing.T, resp *http.Response) int {
+	t.Helper()
+	resp.Body.Close()
+	return resp.StatusCode
+}
+
+func TestLogin_SetsSessionCookie(t *testing.T) {
+	s := newTS(t)
+	setAdminPassword(t, s)
+	b := newBrowser(t, s.URL)
+
+	resp := b.login(t, "admin", adminPassword)
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("login: %d", resp.StatusCode)
+	}
+	var cookie *http.Cookie
+	for _, c := range resp.Cookies() {
+		if c.Name == "terdut_session" {
+			cookie = c
+		}
+	}
+	if cookie == nil || !cookie.HttpOnly || cookie.SameSite != http.SameSiteLaxMode {
+		t.Fatalf("expected an HttpOnly, SameSite=Lax session cookie, got %+v", cookie)
+	}
+	if cookie.Secure {
+		t.Error("cookie is Secure on a plain-HTTP server with no https public URL")
+	}
+	var me struct {
+		User struct {
+			Username string `json:"username"`
+		} `json:"user"`
+		HasPassword bool `json:"has_password"`
+	}
+	decode(t, resp, &me)
+	if me.User.Username != "admin" || !me.HasPassword {
+		t.Errorf("unexpected login response %+v", me)
+	}
+}
+
+func TestLogin_CookieAuthenticatesAPI(t *testing.T) {
+	s := newTS(t)
+	b := signedIn(t, s)
+
+	if code := status(t, b.do(t, http.MethodGet, "/api/incidents", nil)); code != http.StatusOK {
+		t.Errorf("GET /api/incidents with cookie: %d", code)
+	}
+	resp := b.do(t, http.MethodGet, "/api/me", nil)
+	var me struct {
+		User struct {
+			ID int64 `json:"id"`
+		} `json:"user"`
+	}
+	decode(t, resp, &me)
+	if me.User.ID != 1 {
+		t.Errorf("/api/me returned user %d", me.User.ID)
+	}
+}
+
+func TestLogin_SecureCookieBehindHTTPSPublicURL(t *testing.T) {
+	s := newTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+	setAdminPassword(t, s)
+	resp := newBrowser(t, s.URL).login(t, "admin", adminPassword)
+	resp.Body.Close()
+	for _, c := range resp.Cookies() {
+		if c.Name == "terdut_session" && !c.Secure {
+			t.Error("cookie should be Secure when the public URL is https")
+		}
+	}
+}
+
+func TestLogin_WrongPasswordAndUnknownUser(t *testing.T) {
+	s := newTS(t)
+	setAdminPassword(t, s)
+	b := newBrowser(t, s.URL)
+
+	if code := status(t, b.login(t, "admin", "not the password")); code != http.StatusUnauthorized {
+		t.Errorf("wrong password: %d", code)
+	}
+	if code := status(t, b.login(t, "nobody", adminPassword)); code != http.StatusUnauthorized {
+		t.Errorf("unknown user: %d", code)
+	}
+}
+
+func TestLogin_UserWithoutPasswordCannotSignIn(t *testing.T) {
+	s := newTS(t)
+	b := newBrowser(t, s.URL)
+	// The empty password must not match a user that has none.
+	if code := status(t, b.login(t, "admin", "")); code != http.StatusUnauthorized {
+		t.Errorf("login without a password set: %d", code)
+	}
+}
+
+func TestLogin_RateLimitedPerUsername(t *testing.T) {
+	s := newTS(t)
+	setAdminPassword(t, s)
+	b := newBrowser(t, s.URL)
+
+	for i := range 10 {
+		if code := status(t, b.login(t, "admin", "wrong")); code != http.StatusUnauthorized {
+			t.Fatalf("attempt %d: %d", i+1, code)
+		}
+	}
+	// Even the right password is refused once the limit is reached.
+	resp := b.login(t, "admin", adminPassword)
+	if resp.StatusCode != http.StatusTooManyRequests {
+		t.Fatalf("expected 429, got %d", resp.StatusCode)
+	}
+	if resp.Header.Get("Retry-After") == "" {
+		t.Error("429 without Retry-After")
+	}
+	resp.Body.Close()
+}
+
+func TestSession_CrossOriginWriteRejected(t *testing.T) {
+	s := newTS(t)
+	b := signedIn(t, s)
+
+	code := status(t, b.do(t, http.MethodPost, "/api/incidents/999/acknowledge", nil,
+		"Sec-Fetch-Site", "cross-site", "Origin", "https://evil.example"))
+	if code != http.StatusForbidden {
+		t.Errorf("cross-origin POST with cookie: %d, want 403", code)
+	}
+
+	// The same request from the page itself gets through to the handler.
+	code = status(t, b.do(t, http.MethodPost, "/api/incidents/999/acknowledge", nil))
+	if code != http.StatusNotFound {
+		t.Errorf("same-origin POST with cookie: %d, want 404 from the handler", code)
+	}
+}
+
+func TestSession_BearerIgnoresOriginChecks(t *testing.T) {
+	s := newTS(t)
+	req, _ := http.NewRequest(http.MethodPost, s.URL+"/api/incidents/999/acknowledge", nil)
+	req.Header.Set("Authorization", "Bearer "+s.key)
+	req.Header.Set("Sec-Fetch-Site", "cross-site")
+	resp, err := http.DefaultClient.Do(req)
+	if err != nil {
+		t.Fatal(err)
+	}
+	if code := status(t, resp); code != http.StatusNotFound {
+		t.Errorf("Bearer request: %d, want 404 from the handler", code)
+	}
+}
+
+func TestLogout_EndsSession(t *testing.T) {
+	s := newTS(t)
+	b := signedIn(t, s)
+
+	if code := status(t, b.do(t, http.MethodPost, "/api/logout", nil)); code != http.StatusNoContent {
+		t.Fatalf("logout: %d", code)
+	}
+	if code := status(t, b.do(t, http.MethodGet, "/api/me", nil)); code != http.StatusUnauthorized {
+		t.Errorf("after logout: %d", code)
+	}
+	var n int
+	s.db.QueryRow("SELECT COUNT(*) FROM sessions").Scan(&n)
+	if n != 0 {
+		t.Errorf("%d session(s) left after logout", n)
+	}
+}
+
+func TestSession_ExpiredIsRejected(t *testing.T) {
+	s := newTS(t)
+	b := signedIn(t, s)
+	s.exec(t, "UPDATE sessions SET expires_at = 1")
+
+	if code := status(t, b.do(t, http.MethodGet, "/api/me", nil)); code != http.StatusUnauthorized {
+		t.Errorf("expired session: %d", code)
+	}
+	api.Sweep(t.Context(), s.db, 0, 0, api.NotifyConfig{})
+	var n int
+	s.db.QueryRow("SELECT COUNT(*) FROM sessions").Scan(&n)
+	if n != 0 {
+		t.Errorf("sweep left %d expired session(s)", n)
+	}
+}
+
+func TestSetPassword_OwnNeedsCurrent(t *testing.T) {
+	s := newTS(t)
+	b := signedIn(t, s)
+
+	code := status(t, b.do(t, http.MethodPut, "/api/users/1/password",
+		map[string]string{"password": "a brand new secret", "current_password": "wrong"}))
+	if code != http.StatusForbidden {
+		t.Errorf("wrong current password: %d", code)
+	}
+	code = status(t, b.do(t, http.MethodPut, "/api/users/1/password",
+		map[string]string{"password": "short", "current_password": adminPassword}))
+	if code != http.StatusBadRequest {
+		t.Errorf("too-short password: %d", code)
+	}
+	code = status(t, b.do(t, http.MethodPut, "/api/users/1/password",
+		map[string]string{"password": "a brand new secret", "current_password": adminPassword}))
+	if code != http.StatusNoContent {
+		t.Fatalf("change password: %d", code)
+	}
+	if code := status(t, newBrowser(t, s.URL).login(t, "admin", "a brand new secret")); code != http.StatusOK {
+		t.Errorf("login with the new password: %d", code)
+	}
+}
+
+func TestSetPassword_EndsOtherSessionsButNotThisOne(t *testing.T) {
+	s := newTS(t)
+	phone := signedIn(t, s)
+	laptop := newBrowser(t, s.URL)
+	status(t, laptop.login(t, "admin", adminPassword))
+
+	code := status(t, phone.do(t, http.MethodPut, "/api/users/1/password",
+		map[string]string{"password": "a brand new secret", "current_password": adminPassword}))
+	if code != http.StatusNoContent {
+		t.Fatalf("change password: %d", code)
+	}
+	if code := status(t, phone.do(t, http.MethodGet, "/api/me", nil)); code != http.StatusOK {
+		t.Errorf("the session that changed the password: %d", code)
+	}
+	if code := status(t, laptop.do(t, http.MethodGet, "/api/me", nil)); code != http.StatusUnauthorized {
+		t.Errorf("the other session: %d", code)
+	}
+}
+
+func TestBootstrap_WithPassword(t *testing.T) {
+	database := newTestDB(t)
+	srv := httptest.NewServer(api.NewRouter(database, api.NotifyConfig{}, testConfig()))
+	t.Cleanup(srv.Close)
+
+	body := `{"username":"admin","email":"a@test.com","password":"` + adminPassword + `"}`
+	resp, err := http.Post(srv.URL+"/api/bootstrap", "application/json", strings.NewReader(body))
+	if err != nil {
+		t.Fatal(err)
+	}
+	if code := status(t, resp); code != http.StatusCreated {
+		t.Fatalf("bootstrap: %d", code)
+	}
+	if code := status(t, newBrowser(t, srv.URL).login(t, "admin", adminPassword)); code != http.StatusOK {
+		t.Errorf("login after bootstrap: %d", code)
+	}
+}
+
+func TestRouter_UnknownAPIPathIsJSON404(t *testing.T) {
+	s := newTS(t)
+	resp, err := http.Get(s.URL + "/api/nope")
+	if err != nil {
+		t.Fatal(err)
+	}
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusNotFound || !strings.HasPrefix(resp.Header.Get("Content-Type"), "application/json") {
+		t.Errorf("GET /api/nope: %d %s", resp.StatusCode, resp.Header.Get("Content-Type"))
+	}
+}
+
+func TestRouter_DeepLinkServesWebUI(t *testing.T) {
+	s := newTS(t)
+	resp, err := http.Get(s.URL + "/incidents/1")
+	if err != nil {
+		t.Fatal(err)
+	}
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusOK || !strings.HasPrefix(resp.Header.Get("Content-Type"), "text/html") {
+		t.Errorf("GET /incidents/1: %d %s", resp.StatusCode, resp.Header.Get("Content-Type"))
+	}
+	if resp.Header.Get("Content-Security-Policy") == "" {
+		t.Error("web UI served without a CSP")
+	}
+
+	resp2, err := http.Get(s.URL + "/js/missing.js")
+	if err != nil {
+		t.Fatal(err)
+	}
+	if code := status(t, resp2); code != http.StatusNotFound {
+		t.Errorf("missing asset: %d", code)
+	}
+}

internal/api/comments.go

@@ -1,131 +0,0 @@
-package api
-
-import (
-	"database/sql"
-	"net/http"
-	"strconv"
-	"time"
-
-	"github.com/go-chi/chi/v5"
-	"github.com/yeniklas/terdut-server/internal/models"
-)
-
-func handleListComments(db *sql.DB) http.HandlerFunc {
-	return func(w http.ResponseWriter, r *http.Request) {
-		alertID, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
-		if err != nil {
-			respond(w, http.StatusBadRequest, errResp("invalid alert id"))
-			return
-		}
-
-		// Verify the alert exists.
-		var exists int
-		if err := db.QueryRowContext(r.Context(), "SELECT 1 FROM alerts WHERE id = ?", alertID).Scan(&exists); err != nil {
-			respond(w, http.StatusNotFound, errResp("alert not found"))
-			return
-		}
-
-		rows, err := db.QueryContext(r.Context(), `
-			SELECT c.id, c.alert_id, c.user_id, u.username, c.content, c.created_at
-			FROM   alert_comments c
-			JOIN   users u ON u.id = c.user_id
-			WHERE  c.alert_id = ?
-			ORDER  BY c.created_at ASC`, alertID)
-		if err != nil {
-			respond(w, http.StatusInternalServerError, errResp("internal error"))
-			return
-		}
-		defer rows.Close()
-
-		comments := []models.Comment{}
-		for rows.Next() {
-			var c models.Comment
-			var ts int64
-			if err := rows.Scan(&c.ID, &c.AlertID, &c.UserID, &c.Username, &c.Content, &ts); err != nil {
-				respond(w, http.StatusInternalServerError, errResp("internal error"))
-				return
-			}
-			c.CreatedAt = time.Unix(ts, 0).UTC()
-			comments = append(comments, c)
-		}
-		respond(w, http.StatusOK, comments)
-	}
-}
-
-func handleCreateComment(db *sql.DB) http.HandlerFunc {
-	return func(w http.ResponseWriter, r *http.Request) {
-		alertID, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
-		if err != nil {
-			respond(w, http.StatusBadRequest, errResp("invalid alert id"))
-			return
-		}
-
-		var req struct {
-			Content string `json:"content"`
-		}
-		if err := decodeJSON(r, &req); err != nil {
-			respond(w, http.StatusBadRequest, errResp("invalid request body"))
-			return
-		}
-		if req.Content == "" {
-			respond(w, http.StatusBadRequest, errResp("content is required"))
-			return
-		}
-
-		// Verify the alert exists.
-		var exists int
-		if err := db.QueryRowContext(r.Context(), "SELECT 1 FROM alerts WHERE id = ?", alertID).Scan(&exists); err != nil {
-			respond(w, http.StatusNotFound, errResp("alert not found"))
-			return
-		}
-
-		user, _ := userFromContext(r.Context())
-		res, err := db.ExecContext(r.Context(),
-			"INSERT INTO alert_comments (alert_id, user_id, content) VALUES (?, ?, ?)",
-			alertID, user.ID, req.Content)
-		if err != nil {
-			respond(w, http.StatusInternalServerError, errResp("internal error"))
-			return
-		}
-		commentID, _ := res.LastInsertId()
-
-		comment := models.Comment{
-			ID:        commentID,
-			AlertID:   alertID,
-			UserID:    user.ID,
-			Username:  user.Username,
-			Content:   req.Content,
-			CreatedAt: time.Now().UTC(),
-		}
-		respond(w, http.StatusCreated, comment)
-	}
-}
-
-func handleDeleteComment(db *sql.DB) http.HandlerFunc {
-	return func(w http.ResponseWriter, r *http.Request) {
-		alertID, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
-		if err != nil {
-			respond(w, http.StatusBadRequest, errResp("invalid alert id"))
-			return
-		}
-		commentID, err := strconv.ParseInt(chi.URLParam(r, "commentID"), 10, 64)
-		if err != nil {
-			respond(w, http.StatusBadRequest, errResp("invalid comment id"))
-			return
-		}
-
-		user, _ := userFromContext(r.Context())
-		res, err := db.ExecContext(r.Context(),
-			"DELETE FROM alert_comments WHERE id = ? AND alert_id = ? AND user_id = ?",
-			commentID, alertID, user.ID)
-		if err != nil {
-			respond(w, http.StatusInternalServerError, errResp("internal error"))
-			return
-		}
-		if n, _ := res.RowsAffected(); n == 0 {
-			respond(w, http.StatusNotFound, errResp("comment not found"))
-			return
-		}
-		w.WriteHeader(http.StatusNoContent)
-	}
-}

internal/api/deadman.go

@@ -0,0 +1,682 @@
+package api
+
+import (
+	"context"
+	"database/sql"
+	"encoding/json"
+	"errors"
+	"fmt"
+	"log"
+	"sort"
+	"strings"
+	"time"
+)
+
+// deadmanGroupPrefix namespaces the incidents this file opens. Alertmanager
+// group keys always contain braces, so this can never collide with one, and the
+// partial unique index on open group_key (see 008_incidents.sql) gives one open
+// incident per switch for free.
+const deadmanGroupPrefix = "deadman:"
+
+// DeadmanMatcher selects the alerts that are heartbeats rather than problems.
+// Every condition has to match, and Name — the alertname label — is mandatory:
+// it is what lets the sweeper find candidate rows through alerts_name_idx
+// instead of JSON-extracting labels from every row in the table.
+type DeadmanMatcher struct {
+	Name   string
+	Labels map[string]string
+}
+
+// String renders the matcher the way it was configured, which is also how it
+// reads in an incident title.
+func (m DeadmanMatcher) String() string {
+	if len(m.Labels) == 0 {
+		return m.Name
+	}
+	parts := make([]string, 0, len(m.Labels))
+	for k, v := range m.Labels {
+		parts = append(parts, k+"="+v)
+	}
+	sort.Strings(parts)
+	return m.Name + " (" + strings.Join(parts, ", ") + ")"
+}
+
+// config renders the matcher in the form parseDeadmanMatcher reads, which is
+// what a switch row stores: `alertname=Watchdog,cluster=prod`.
+func (m DeadmanMatcher) config() string {
+	parts := make([]string, 0, len(m.Labels))
+	for k, v := range m.Labels {
+		parts = append(parts, k+"="+v)
+	}
+	sort.Strings(parts)
+	return strings.Join(append([]string{"alertname=" + m.Name}, parts...), ",")
+}
+
+// matches reports whether an alert's labels satisfy every condition.
+func (m DeadmanMatcher) matches(labels map[string]string) bool {
+	if labels["alertname"] != m.Name {
+		return false
+	}
+	for k, v := range m.Labels {
+		if labels[k] != v {
+			return false
+		}
+	}
+	return true
+}
+
+// DeadmanConfig is the server-wide default a team's switches are seeded from:
+// the environment's matchers, timeout and severity. Switches themselves are rows
+// of a team's own — see DeadmanSwitch — and this is only how a fresh install
+// starts out.
+type DeadmanConfig struct {
+	Matchers []DeadmanMatcher
+
+	// Timeout is how long a matched alert may go without a refreshing webhook
+	// before it is declared dead. It must be shorter than Alertmanager's
+	// repeat_interval for the heartbeat's route, which is what refreshes it.
+	// Zero disables dead man's switch handling entirely.
+	Timeout time.Duration
+
+	// Severity is the severity every dead man's switch incident opens at. These
+	// incidents have no member alerts to derive one from, and the heartbeat's
+	// own severity label is meaningless — Watchdog ships as "none".
+	Severity string
+}
+
+// enabled reports whether there is anything to watch.
+func (c DeadmanConfig) enabled() bool { return c.Timeout > 0 && len(c.Matchers) > 0 }
+
+// DeadmanSwitch inverts the handling of the alerts it matches: receiving one
+// opens nothing, and the absence of one opens an incident.
+//
+// The unit of monitoring is the fingerprint, not the switch — two clusters
+// sending the same heartbeat alertname are two independent heartbeats under one
+// switch, so one healthy cluster cannot mask a dead one.
+type DeadmanSwitch struct {
+	ID      int64
+	Name    string
+	Matcher DeadmanMatcher
+
+	// Timeout is how long a heartbeat may go unheard before it is declared dead.
+	Timeout time.Duration
+
+	// Severity is what the incident opens at.
+	Severity string
+}
+
+// deadmanSet is one team's switches.
+type deadmanSet []DeadmanSwitch
+
+// match returns the first switch an alert satisfies.
+func (d deadmanSet) match(labels map[string]string) (DeadmanSwitch, bool) {
+	for _, sw := range d {
+		if sw.Matcher.matches(labels) {
+			return sw, true
+		}
+	}
+	return DeadmanSwitch{}, false
+}
+
+// isDeadman is match without the switch, for the ingest path.
+func (d deadmanSet) isDeadman(labels map[string]string) bool {
+	_, ok := d.match(labels)
+	return ok
+}
+
+// names lists the distinct alertnames worth loading from the database.
+func (d deadmanSet) names() []string {
+	seen := map[string]bool{}
+	out := make([]string, 0, len(d))
+	for _, sw := range d {
+		if !seen[sw.Matcher.Name] {
+			seen[sw.Matcher.Name] = true
+			out = append(out, sw.Matcher.Name)
+		}
+	}
+	return out
+}
+
+// parseDeadmanMatcher reads one matcher from its configured form: "," separates
+// the conditions and "=" is exact label equality — `alertname=Watchdog,cluster=prod`.
+// The error says what is wrong with it, in words a form can show.
+func parseDeadmanMatcher(entry string) (DeadmanMatcher, error) {
+	m := DeadmanMatcher{Labels: map[string]string{}}
+	for _, cond := range strings.Split(strings.TrimSpace(entry), ",") {
+		k, v, ok := strings.Cut(cond, "=")
+		k, v = strings.TrimSpace(k), strings.TrimSpace(v)
+		if !ok || k == "" || v == "" {
+			return DeadmanMatcher{}, fmt.Errorf("%q is not label=value", strings.TrimSpace(cond))
+		}
+		if k == "alertname" {
+			m.Name = v
+			continue
+		}
+		m.Labels[k] = v
+	}
+	if m.Name == "" {
+		return DeadmanMatcher{}, errors.New("no alertname condition")
+	}
+	return m, nil
+}
+
+// ParseDeadmanConfig reads the matcher list from its configured form:
+// ";" separates matchers, and each is parsed as parseDeadmanMatcher does.
+//
+// A malformed or alertname-less entry is dropped rather than fatal, following
+// config.duration's rule that one bad tuning knob should not take the server
+// down. Silence would be worse here than elsewhere, though — a typo that
+// disarms the switch is exactly the failure this feature exists to catch — so
+// the matchers that survived are logged.
+func ParseDeadmanConfig(matchers string, timeout time.Duration, severity string) DeadmanConfig {
+	cfg := DeadmanConfig{Timeout: timeout, Severity: severity}
+
+	for _, entry := range strings.Split(matchers, ";") {
+		entry = strings.TrimSpace(entry)
+		if entry == "" {
+			continue
+		}
+		m, err := parseDeadmanMatcher(entry)
+		if err != nil {
+			log.Printf("deadman: ignoring matcher %q: %v", entry, err)
+			continue
+		}
+		cfg.Matchers = append(cfg.Matchers, m)
+	}
+
+	switch {
+	case timeout <= 0:
+		log.Print("deadman: disabled (timeout is zero)")
+	case len(cfg.Matchers) == 0:
+		log.Print("deadman: disabled (no usable matchers)")
+	default:
+		rendered := make([]string, 0, len(cfg.Matchers))
+		for _, m := range cfg.Matchers {
+			rendered = append(rendered, m.String())
+		}
+		log.Printf("deadman: default for new teams: %s, timeout %s, severity %s",
+			strings.Join(rendered, "; "), timeout, severity)
+	}
+	return cfg
+}
+
+// deadmanAlert is one heartbeat: the alert row carrying its last sighting, and
+// the switch that claimed it.
+type deadmanAlert struct {
+	id          int64
+	teamID      int64
+	fingerprint string
+	labels      map[string]string
+	sw          DeadmanSwitch
+	resolved    bool
+	receivedAt  int64
+}
+
+// dead is the one rule for a silent heartbeat, shared by the sweeper that pages
+// on it and the status the Switches page shows, so the page cannot disagree
+// with the pager.
+//
+// An explicit resolved from Alertmanager is a stronger death signal than mere
+// absence: the sender is telling us the heartbeat stopped, so there is nothing
+// left to wait out.
+func (a deadmanAlert) dead(now time.Time) bool {
+	return a.resolved || a.receivedAt < now.Add(-a.sw.Timeout).Unix()
+}
+
+// groupKey is the switch's identity as an incident. Per fingerprint, so each
+// source is tracked on its own.
+func (a deadmanAlert) groupKey() string { return deadmanGroupPrefix + a.fingerprint }
+
+// sweepDeadman is the whole point of the feature: it opens an incident for every
+// switch that has stopped chirping, and closes one whose switch came back.
+//
+// It returns the ids of the alerts it owns, because the generic staleness
+// expiry must leave them alone — staleAfter and ends_at would otherwise resolve
+// a heartbeat long before its own, much tighter, timeout ever fired.
+// Each team is swept against its own switches, each with its own matcher,
+// timeout and severity. A team watching nothing is skipped entirely, which is
+// most of them.
+func sweepDeadman(ctx context.Context, db *sql.DB, notify NotifyConfig) map[int64]bool {
+	owned := map[int64]bool{}
+
+	configs, err := deadmanSets(ctx, db)
+	if err != nil {
+		log.Printf("deadman: load configs: %v", err)
+		return owned
+	}
+
+	now := time.Now()
+	for teamID, cfg := range configs {
+		heartbeats, err := deadmanAlerts(ctx, db, teamID, cfg)
+		if err != nil {
+			log.Printf("deadman: load heartbeats for team %d: %v", teamID, err)
+			continue
+		}
+
+		for _, hb := range heartbeats {
+			owned[hb.id] = true
+
+			if hb.dead(now) {
+				if err := deadmanDied(ctx, db, notify, hb, now); err != nil {
+					log.Printf("deadman: open incident for %s: %v", hb.sw.Matcher.Name, err)
+				}
+				continue
+			}
+			if err := deadmanRecovered(ctx, db, hb); err != nil {
+				log.Printf("deadman: resolve incident for %s: %v", hb.sw.Matcher.Name, err)
+			}
+		}
+	}
+	return owned
+}
+
+// deadmanAlerts loads every alert row that one of a team's switches claims. The candidate query
+// is narrowed by alertname so it rides alerts_name_idx; the rest of the matching
+// happens in Go, which keeps one implementation of the rules. The rows are read
+// in full before the caller writes, so the writes do not run against an open
+// cursor over the same table.
+func deadmanAlerts(ctx context.Context, db *sql.DB, teamID int64, cfg deadmanSet) ([]deadmanAlert, error) {
+	names := cfg.names()
+	args := &sqlArgs{}
+	nameList := make([]any, len(names))
+	for i, n := range names {
+		nameList[i] = n
+	}
+
+	rows, err := db.QueryContext(ctx, `
+		SELECT id, team_id, fingerprint, labels, status, received_at
+		FROM   alerts
+		WHERE  team_id = `+args.add(teamID)+`
+		  AND  name IN (`+args.addList(nameList)+`)
+		  AND  archived_at IS NULL`, args.all()...)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+
+	var out []deadmanAlert
+	for rows.Next() {
+		var a deadmanAlert
+		var labelsJSON, status string
+		if err := rows.Scan(&a.id, &a.teamID, &a.fingerprint, &labelsJSON, &status, &a.receivedAt); err != nil {
+			return nil, err
+		}
+		json.Unmarshal([]byte(labelsJSON), &a.labels) //nolint:errcheck
+
+		sw, ok := cfg.match(a.labels)
+		if !ok {
+			continue
+		}
+		a.sw = sw
+		a.resolved = status == "resolved"
+		out = append(out, a)
+	}
+	return out, rows.Err()
+}
+
+// deadmanDied raises the incident for a switch that has gone quiet.
+//
+// Two conditions gate it, and both matter. There must be no open incident for
+// the switch already — the partial unique index enforces that anyway, but a
+// second one would be a wasted page. And the heartbeat must have been seen since
+// the last incident was raised, which is the re-arm rule: resolving a dead man's
+// switch incident sticks, exactly as resolving an alert-backed one does (see
+// incidentForGroup), and a source that is gone for good is a one-time page
+// rather than a nag. Only a heartbeat that comes back and dies again earns a new
+// incident.
+func deadmanDied(ctx context.Context, db *sql.DB, notify NotifyConfig, hb deadmanAlert, now time.Time) error {
+	var lastTriggered, open int64
+	if err := db.QueryRowContext(ctx, `
+		SELECT COALESCE(MAX(triggered_at), 0),
+		       COUNT(*) FILTER (WHERE resolved_at IS NULL)
+		FROM   incidents WHERE team_id = $1 AND group_key = $2`,
+		hb.teamID, hb.groupKey()).Scan(&lastTriggered, &open); err != nil {
+		return err
+	}
+	if open > 0 || hb.receivedAt <= lastTriggered {
+		return nil
+	}
+
+	tx, err := db.BeginTx(ctx, nil)
+	if err != nil {
+		return err
+	}
+	defer tx.Rollback() //nolint:errcheck
+
+	// A heartbeat nobody has heard from is not firing, and saying otherwise in
+	// the alert list would be a lie. An Alertmanager-sourced resolution keeps its
+	// own source: it told us the truth first.
+	if !hb.resolved {
+		if _, err := tx.ExecContext(ctx, `
+			UPDATE alerts
+			   SET status            = 'resolved',
+			       resolution_source = $1,
+			       ends_at           = COALESCE(ends_at, `+nowEpoch+`)
+			 WHERE id = $2 AND status = 'firing'`, resolutionDeadman, hb.id); err != nil {
+			return err
+		}
+	}
+
+	severity := hb.sw.Severity
+	var sev *string
+	if severity != "" {
+		sev = &severity
+	}
+
+	// The incident opens in the team whose integration received the heartbeat:
+	// the switch belongs to whoever is watching that source, not to the install.
+	incidentID, err := openIncident(ctx, tx, notify, hb.teamID, hb.groupKey(),
+		"No heartbeat from "+hb.sw.Matcher.String(), hb.labels, sev)
+	if err != nil {
+		return err
+	}
+
+	alertID := hb.id
+	detail := "last heartbeat " + humanDuration(now.Sub(time.Unix(hb.receivedAt, 0))) + " ago"
+	if err := logEvent(ctx, tx, incidentID, evDeadmanSilent, nil, &alertID, &detail); err != nil {
+		return err
+	}
+
+	if err := tx.Commit(); err != nil {
+		return err
+	}
+	log.Printf("deadman: %s went silent, opened incident %d", hb.sw.Matcher.String(), incidentID)
+	return nil
+}
+
+// deadmanRecovered closes the incident for a switch that started chirping again.
+//
+// It cannot go through resolveIfSettled: a dead man's switch incident has no
+// member alerts (linking the heartbeat would have the settled-incident cascade
+// close it on the very same sweep that opened it), so the alert-driven cascade
+// ignores it entirely and recovery is the only automatic way out.
+func deadmanRecovered(ctx context.Context, db *sql.DB, hb deadmanAlert) error {
+	var incidentID int64
+	switch err := db.QueryRowContext(ctx, `
+		SELECT id FROM incidents
+		 WHERE team_id = $1 AND group_key = $2 AND resolved_at IS NULL`,
+		hb.teamID, hb.groupKey()).Scan(&incidentID); {
+	case err == sql.ErrNoRows:
+		return nil
+	case err != nil:
+		return err
+	}
+
+	tx, err := db.BeginTx(ctx, nil)
+	if err != nil {
+		return err
+	}
+	defer tx.Rollback() //nolint:errcheck
+
+	if _, err := tx.ExecContext(ctx, `
+		UPDATE incidents
+		   SET status = 'resolved', resolved_at = $1, resolution_source = $2
+		 WHERE id = $3 AND resolved_at IS NULL`,
+		time.Now().Unix(), incidentResolutionRecovered, incidentID); err != nil {
+		return err
+	}
+	if err := logEvent(ctx, tx, incidentID, evResolved, nil, nil, nil); err != nil {
+		return err
+	}
+	// The all-clear goes to whoever was paged, which enqueueResolved works out
+	// from the incident's own notification history.
+	if err := enqueueResolved(ctx, tx, incidentID); err != nil {
+		return err
+	}
+
+	if err := tx.Commit(); err != nil {
+		return err
+	}
+	log.Printf("deadman: %s is back, resolved incident %d", hb.sw.Matcher.String(), incidentID)
+	return nil
+}
+
+// ---------------------------------------------------------------------------
+// A team's switches
+// ---------------------------------------------------------------------------
+
+const deadmanSwitchColumns = "id, team_id, name, matcher, timeout_seconds, severity"
+
+// scanDeadmanSwitches reads switch rows into per-team sets. A row whose matcher
+// no longer parses is skipped rather than fatal: the API refuses to store one,
+// so it can only mean a hand edit, and one bad row must not stop the others
+// from being watched.
+func scanDeadmanSwitches(rows *sql.Rows) (map[int64]deadmanSet, error) {
+	defer rows.Close()
+	out := map[int64]deadmanSet{}
+	for rows.Next() {
+		var sw DeadmanSwitch
+		var teamID, timeout int64
+		var matcher string
+		if err := rows.Scan(&sw.ID, &teamID, &sw.Name, &matcher, &timeout, &sw.Severity); err != nil {
+			return nil, err
+		}
+		m, err := parseDeadmanMatcher(matcher)
+		if err != nil {
+			log.Printf("deadman: switch %d has an unusable matcher %q: %v", sw.ID, matcher, err)
+			continue
+		}
+		sw.Matcher = m
+		sw.Timeout = time.Duration(timeout) * time.Second
+		out[teamID] = append(out[teamID], sw)
+	}
+	return out, rows.Err()
+}
+
+// deadmanSetForTeam reads one team's switches. A team with none gets an empty
+// set — which is the right answer rather than an error: most teams watch no
+// heartbeat at all.
+func deadmanSetForTeam(ctx context.Context, q querier, teamID int64) (deadmanSet, error) {
+	rows, err := q.QueryContext(ctx,
+		"SELECT "+deadmanSwitchColumns+" FROM deadman_switches WHERE team_id = $1 ORDER BY id", teamID)
+	if err != nil {
+		return nil, err
+	}
+	sets, err := scanDeadmanSwitches(rows)
+	return sets[teamID], err
+}
+
+// deadmanSets reads every team's switches in one query, for the sweeper.
+func deadmanSets(ctx context.Context, db *sql.DB) (map[int64]deadmanSet, error) {
+	rows, err := db.QueryContext(ctx,
+		"SELECT "+deadmanSwitchColumns+" FROM deadman_switches ORDER BY id")
+	if err != nil {
+		return nil, err
+	}
+	return scanDeadmanSwitches(rows)
+}
+
+// deadmanSeededKey is the settings row that records the environment defaults
+// were handed out. Without it, a team that deleted its last switch would get
+// the default back on the next restart.
+const deadmanSeededKey = "deadman_seeded"
+
+// SeedDeadmanConfigs gives every team the server's environment defaults as
+// switches, exactly once per install, so a fresh install watches Watchdog
+// without anybody setting it up.
+//
+// Once seeded it never runs again: a team's switches are its own, and a redeploy
+// must not quietly put the environment's value back over an owner's edit or
+// deletion. Installs that upgraded from per-team configuration were already
+// seeded, which migration 009 records.
+//
+// A team created after that gets none and watches nothing until its owner says
+// otherwise. That is deliberate: inheriting an install-wide heartbeat would page
+// a new team about a source it has never heard of, and a switch nobody chose is
+// the kind that gets muted rather than fixed.
+func SeedDeadmanConfigs(ctx context.Context, db *sql.DB, cfg DeadmanConfig) error {
+	if !cfg.enabled() {
+		return nil
+	}
+
+	tx, err := db.BeginTx(ctx, nil)
+	if err != nil {
+		return err
+	}
+	defer tx.Rollback() //nolint:errcheck
+
+	res, err := tx.ExecContext(ctx,
+		"INSERT INTO settings (key, value) VALUES ($1, '1') ON CONFLICT (key) DO NOTHING",
+		deadmanSeededKey)
+	if err != nil {
+		return err
+	}
+	if n, _ := res.RowsAffected(); n == 0 {
+		return nil
+	}
+
+	for _, m := range cfg.Matchers {
+		if _, err := tx.ExecContext(ctx, `
+			INSERT INTO deadman_switches (team_id, name, matcher, timeout_seconds, severity)
+			SELECT id, $1, $1, $2, $3 FROM teams`,
+			m.config(), int64(cfg.Timeout.Seconds()), cfg.Severity); err != nil {
+			return err
+		}
+	}
+	return tx.Commit()
+}
+
+// ---------------------------------------------------------------------------
+// Status
+// ---------------------------------------------------------------------------
+
+const (
+	switchHealthy = "healthy"
+	switchDead    = "dead"
+	switchDormant = "dormant"
+)
+
+// deadmanSource is one heartbeat under a switch: a fingerprint that matched.
+type deadmanSource struct {
+	Fingerprint     string            `json:"fingerprint"`
+	Labels          map[string]string `json:"labels"`
+	Status          string            `json:"status"`
+	LastHeartbeatAt time.Time         `json:"last_heartbeat_at"`
+	LastTriggeredAt *time.Time        `json:"last_triggered_at"`
+	IncidentID      *int64            `json:"incident_id"`
+}
+
+// deadmanSwitchStatus is a switch as the Switches page shows it.
+type deadmanSwitchStatus struct {
+	ID             int64  `json:"id"`
+	Name           string `json:"name"`
+	Matcher        string `json:"matcher"`
+	TimeoutSeconds int64  `json:"timeout_seconds"`
+	Severity       string `json:"severity"`
+
+	// Status is dead when any source is, dormant when none has ever been heard
+	// from, healthy otherwise — a live cluster must not hide a dead one.
+	Status          string          `json:"status"`
+	LastHeartbeatAt *time.Time      `json:"last_heartbeat_at"`
+	LastTriggeredAt *time.Time      `json:"last_triggered_at"`
+	OpenIncidentID  *int64          `json:"open_incident_id"`
+	Sources         []deadmanSource `json:"sources"`
+}
+
+// deadmanStatuses reports every switch of a team with what its heartbeats are
+// doing. The liveness verdict is deadmanAlert.dead, the sweeper's own.
+func deadmanStatuses(ctx context.Context, db *sql.DB, teamID int64, set deadmanSet, now time.Time) ([]deadmanSwitchStatus, error) {
+	out := make([]deadmanSwitchStatus, 0, len(set))
+	if len(set) == 0 {
+		return out, nil
+	}
+
+	heartbeats, err := deadmanAlerts(ctx, db, teamID, set)
+	if err != nil {
+		return nil, err
+	}
+
+	// One query for every switch's incident history, keyed the way the sweeper
+	// keys it.
+	type history struct {
+		triggeredAt int64
+		openID      int64
+	}
+	incidents := map[string]history{}
+	rows, err := db.QueryContext(ctx, `
+		SELECT group_key, MAX(triggered_at), COALESCE(MAX(id) FILTER (WHERE resolved_at IS NULL), 0)
+		FROM   incidents
+		WHERE  team_id = $1 AND group_key LIKE $2
+		GROUP  BY group_key`, teamID, deadmanGroupPrefix+"%")
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+	for rows.Next() {
+		var key string
+		var h history
+		if err := rows.Scan(&key, &h.triggeredAt, &h.openID); err != nil {
+			return nil, err
+		}
+		incidents[key] = h
+	}
+	if err := rows.Err(); err != nil {
+		return nil, err
+	}
+
+	bySwitch := map[int64][]deadmanAlert{}
+	for _, hb := range heartbeats {
+		bySwitch[hb.sw.ID] = append(bySwitch[hb.sw.ID], hb)
+	}
+
+	later := func(cur *time.Time, unix int64) *time.Time {
+		t := time.Unix(unix, 0).UTC()
+		if cur == nil || t.After(*cur) {
+			return &t
+		}
+		return cur
+	}
+
+	for _, sw := range set {
+		st := deadmanSwitchStatus{
+			ID: sw.ID, Name: sw.Name, Matcher: sw.Matcher.config(),
+			TimeoutSeconds: int64(sw.Timeout.Seconds()), Severity: sw.Severity,
+			Status: switchDormant, Sources: []deadmanSource{},
+		}
+
+		for _, hb := range bySwitch[sw.ID] {
+			src := deadmanSource{
+				Fingerprint:     hb.fingerprint,
+				Labels:          hb.labels,
+				Status:          switchHealthy,
+				LastHeartbeatAt: time.Unix(hb.receivedAt, 0).UTC(),
+			}
+			if hb.dead(now) {
+				src.Status = switchDead
+			}
+			if h, ok := incidents[hb.groupKey()]; ok {
+				t := time.Unix(h.triggeredAt, 0).UTC()
+				src.LastTriggeredAt = &t
+				st.LastTriggeredAt = later(st.LastTriggeredAt, h.triggeredAt)
+				if h.openID != 0 {
+					id := h.openID
+					src.IncidentID = &id
+					if st.OpenIncidentID == nil || id > *st.OpenIncidentID {
+						st.OpenIncidentID = &id
+					}
+				}
+			}
+			st.LastHeartbeatAt = later(st.LastHeartbeatAt, hb.receivedAt)
+			st.Sources = append(st.Sources, src)
+
+			switch {
+			case src.Status == switchDead:
+				st.Status = switchDead
+			case st.Status == switchDormant:
+				st.Status = switchHealthy
+			}
+		}
+
+		// Dead ones first, then by fingerprint: what needs attention leads, and
+		// the order does not shuffle between refreshes.
+		sort.Slice(st.Sources, func(i, j int) bool {
+			a, b := st.Sources[i], st.Sources[j]
+			if (a.Status == switchDead) != (b.Status == switchDead) {
+				return a.Status == switchDead
+			}
+			return a.Fingerprint < b.Fingerprint
+		})
+		out = append(out, st)
+	}
+	return out, nil
+}

internal/api/deadman_test.go

@@ -0,0 +1,742 @@
+package api_test
+
+import (
+	"context"
+	"net/http"
+	"strings"
+	"testing"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/api"
+)
+
+// ---------------------------------------------------------------------------
+// Harness
+// ---------------------------------------------------------------------------
+
+// watchdogGroupKey is what Alertmanager sends for a Watchdog grouped by
+// alertname, which is how the deployed route is configured.
+const watchdogGroupKey = `{}:{alertname="Watchdog"}`
+
+// deadmanCfg watches Watchdog with a timeout short enough to reason about and
+// long enough that a fresh heartbeat is never accidentally stale.
+func deadmanCfg() api.DeadmanConfig {
+	return api.ParseDeadmanConfig("alertname=Watchdog", time.Hour, "critical")
+}
+
+// deadmanTS is notifyTS with dead man's switch handling on: notifications
+// enabled against a fake ntfy, the admin on call today with a topic.
+func deadmanTS(t *testing.T, cfg api.DeadmanConfig) (*ts, *fakeNtfy) {
+	t.Helper()
+	f := newFakeNtfy(t)
+	s := newDeadmanTS(t, cfg, api.NotifyConfig{
+		BaseURL:   f.URL,
+		PublicURL: "https://terdut.example.com",
+	})
+
+	putOnCall(t, s, 1)
+	setTopic(t, s, 1, "terdut-admin")
+	return s, f
+}
+
+// heartbeat posts one Watchdog webhook. Its startsAt never changes: a dead man's
+// switch alert fires once and is re-sent unchanged forever, which is precisely
+// what makes its absence meaningful.
+func heartbeat(t *testing.T, s *ts, fingerprint string, labels map[string]string) {
+	t.Helper()
+	postWebhook(t, s, []map[string]any{
+		amAlert(fingerprint, "Watchdog", "firing", "2026-05-20T10:00:00Z", zeroTime, labels),
+	}, watchdogGroupKey)
+}
+
+// silence back-dates a heartbeat's received_at, which is the only clock the
+// sweeper reads. There is no fake clock in this package.
+func silence(t *testing.T, s *ts, fingerprint string, ago time.Duration) {
+	t.Helper()
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = $2",
+		time.Now().Add(-ago).Unix(), fingerprint)
+}
+
+// ageIncidents back-dates every incident. The re-arm rule compares a heartbeat
+// against the last incident raised for its switch, so a test that wants a second
+// episode has to put the first one in the past — there is no fake clock here.
+func ageIncidents(t *testing.T, s *ts, ago time.Duration) {
+	t.Helper()
+	past := time.Now().Add(-ago).Unix()
+	// $2 is cast explicitly: with NULL in the other branch Postgres has nothing
+	// to infer the parameter's type from and defaults it to text, which the
+	// bigint column then refuses.
+	s.exec(t, `UPDATE incidents
+	              SET triggered_at = $1,
+	                  resolved_at  = CASE WHEN resolved_at IS NULL THEN NULL ELSE $2::bigint END`,
+		past, past)
+}
+
+// incidentByGroup reads the incident for a group key, resolved ones included.
+func incidentByGroup(t *testing.T, s *ts, groupKey string) (id int64, status, severity string, source *string) {
+	t.Helper()
+	err := s.db.QueryRow(`
+		SELECT id, status, COALESCE(severity, ''), resolution_source
+		FROM   incidents WHERE group_key = $1 ORDER BY id DESC LIMIT 1`,
+		groupKey).Scan(&id, &status, &severity, &source)
+	if err != nil {
+		t.Fatalf("read incident for group %s: %v", groupKey, err)
+	}
+	return id, status, severity, source
+}
+
+// ---------------------------------------------------------------------------
+// Receiving a heartbeat
+// ---------------------------------------------------------------------------
+
+// The whole inversion: arrival of a dead man's switch alert is good news, and
+// good news is not an incident.
+func TestDeadman_HeartbeatOpensNoIncident(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	heartbeat(t, s, "fp-watchdog", nil)
+
+	if got := s.countIncidents(t); got != 0 {
+		t.Fatalf("expected a heartbeat to open no incident, got %d", got)
+	}
+	if got := s.countNotifications(t, ""); got != 0 {
+		t.Errorf("expected no notification for a heartbeat, got %d", got)
+	}
+	if status, _, _ := s.alertRow(t, "fp-watchdog"); status != "firing" {
+		t.Errorf("expected the heartbeat to be stored firing, got %q", status)
+	}
+}
+
+// A heartbeat routed into a group alongside real alerts must not join their
+// incident: it is not a symptom of anything.
+func TestDeadman_MixedGroupExcludesHeartbeat(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-mixed-wd", "Watchdog", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+		amAlert("fp-mixed-disk", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime,
+			map[string]string{"severity": "critical"}),
+	}, `{}:{namespace="prod"}`)
+
+	if got := s.countIncidents(t); got != 1 {
+		t.Fatalf("expected 1 incident for the real alert, got %d", got)
+	}
+
+	var alerts []map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/incidents/1/alerts", nil), &alerts)
+	if len(alerts) != 1 {
+		t.Fatalf("expected 1 member alert, got %d", len(alerts))
+	}
+	if name := alerts[0]["name"]; name != "DiskFull" {
+		t.Errorf("expected only the real alert linked, got %v", name)
+	}
+}
+
+// A matcher scoped by label only claims the alerts it names, so a heartbeat from
+// somewhere else stays an ordinary alert.
+func TestDeadman_LabelScopedMatcherIgnoresOthers(t *testing.T) {
+	s, _ := deadmanTS(t, api.ParseDeadmanConfig("alertname=Watchdog,cluster=prod", time.Hour, "critical"))
+
+	heartbeat(t, s, "fp-dev", map[string]string{"cluster": "dev"})
+
+	if got := s.countIncidents(t); got != 1 {
+		t.Fatalf("expected an unmatched Watchdog to behave like any other alert, got %d incidents", got)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Silence
+// ---------------------------------------------------------------------------
+
+func TestDeadman_SilenceOpensIncident(t *testing.T) {
+	s, f := deadmanTS(t, deadmanCfg())
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	silence(t, s, "fp-watchdog", 2*time.Hour)
+	sweep(t, s, noArchive)
+
+	if got := s.countIncidents(t); got != 1 {
+		t.Fatalf("expected silence to open 1 incident, got %d", got)
+	}
+	id, status, severity, _ := incidentByGroup(t, s, "deadman:fp-watchdog")
+	if status != "triggered" {
+		t.Errorf("expected a triggered incident, got %q", status)
+	}
+	if severity != "critical" {
+		t.Errorf("expected the configured severity, got %q", severity)
+	}
+
+	// The alert list must not keep claiming a dead heartbeat is firing.
+	alertStatus, source, _ := s.alertRow(t, "fp-watchdog")
+	if alertStatus != "resolved" || source == nil || *source != "deadman" {
+		t.Errorf("expected the heartbeat resolved as deadman, got %q / %v", alertStatus, source)
+	}
+
+	// Nobody was told anything by an alert here, so the page has to come from
+	// the switch itself.
+	s.sweepNotify(t)
+	msgs := f.messages()
+	if len(msgs) != 1 {
+		t.Fatalf("expected 1 page, got %d", len(msgs))
+	}
+	if msgs[0].Topic != "terdut-admin" {
+		t.Errorf("expected the on-call topic, got %q", msgs[0].Topic)
+	}
+	if msgs[0].Priority != 5 {
+		t.Errorf("expected a critical page to override quiet hours (priority 5), got %d", msgs[0].Priority)
+	}
+
+	// The timeline says why, with the age of the last heartbeat.
+	types := eventTypes(timeline(t, s, int(id)))
+	found := false
+	for _, ty := range types {
+		if ty == "deadman_silent" {
+			found = true
+		}
+	}
+	if !found {
+		t.Errorf("expected a deadman_silent event, got %v", types)
+	}
+}
+
+// The generic staleness sweep must keep its hands off heartbeats: they answer to
+// their own, much tighter, timeout, and an 'expiry' resolution here would be
+// both wrong and unrecoverable.
+func TestDeadman_GenericExpiryLeavesHeartbeatAlone(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	silence(t, s, "fp-watchdog", 5*time.Minute)
+
+	// staleAfter far tighter than the dead man's switch timeout.
+	sweep(t, s, time.Minute)
+
+	status, source, _ := s.alertRow(t, "fp-watchdog")
+	if status != "firing" || source != nil {
+		t.Errorf("expected a live heartbeat left alone, got %q / %v", status, source)
+	}
+	if got := s.countIncidents(t); got != 0 {
+		t.Errorf("expected no incident for a heartbeat that is still fresh, got %d", got)
+	}
+}
+
+// An explicit resolved from Alertmanager is the sender telling us the heartbeat
+// stopped. There is nothing left to wait out.
+func TestDeadman_AlertmanagerResolvedIsImmediateDeath(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-watchdog", "Watchdog", "resolved", "2026-05-20T10:00:00Z", zeroTime, nil),
+	}, watchdogGroupKey)
+
+	// No ageing: received_at is seconds old, well inside the timeout.
+	sweep(t, s, noArchive)
+
+	if got := s.countIncidents(t); got != 1 {
+		t.Fatalf("expected a resolved heartbeat to open an incident at once, got %d", got)
+	}
+	// Alertmanager told the truth first, so its resolution source stands.
+	if _, source, _ := s.alertRow(t, "fp-watchdog"); source == nil || *source != "alertmanager" {
+		t.Errorf("expected the Alertmanager resolution source kept, got %v", source)
+	}
+}
+
+// Each label set is its own switch, so one healthy source cannot mask a dead one.
+func TestDeadman_TracksEachFingerprintSeparately(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	heartbeat(t, s, "fp-a", map[string]string{"cluster": "a"})
+	heartbeat(t, s, "fp-b", map[string]string{"cluster": "b"})
+	silence(t, s, "fp-b", 2*time.Hour)
+	sweep(t, s, noArchive)
+
+	if got := s.countIncidents(t); got != 1 {
+		t.Fatalf("expected only the silent switch to page, got %d incidents", got)
+	}
+	if _, status, _, _ := incidentByGroup(t, s, "deadman:fp-b"); status != "triggered" {
+		t.Errorf("expected the incident to belong to the silent switch, got %q", status)
+	}
+	if status, _, _ := s.alertRow(t, "fp-a"); status != "firing" {
+		t.Errorf("expected the live switch untouched, got %q", status)
+	}
+}
+
+// A switch nothing has ever been heard from is dormant. A fresh deploy, a
+// restored database or a typo'd alertname must not page.
+func TestDeadman_UnheardOfSwitchIsDormant(t *testing.T) {
+	s, _ := deadmanTS(t, api.ParseDeadmanConfig("alertname=NeverSent", time.Hour, "critical"))
+
+	sweep(t, s, noArchive)
+
+	if got := s.countIncidents(t); got != 0 {
+		t.Fatalf("expected a switch that never chirped to be dormant, got %d incidents", got)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Recovery and re-arming
+// ---------------------------------------------------------------------------
+
+// The returning heartbeat carries the unchanged startsAt of an alert that never
+// stopped firing, so this also covers the ingest guard exemption: without it the
+// upsert would discard the payload and the switch could die exactly once.
+func TestDeadman_RecoveryResolvesIncident(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	silence(t, s, "fp-watchdog", 2*time.Hour)
+	sweep(t, s, noArchive)
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	if status, source, _ := s.alertRow(t, "fp-watchdog"); status != "firing" || source != nil {
+		t.Fatalf("expected the returning heartbeat to be accepted, got %q / %v", status, source)
+	}
+
+	sweep(t, s, noArchive)
+
+	_, status, _, source := incidentByGroup(t, s, "deadman:fp-watchdog")
+	if status != "resolved" {
+		t.Errorf("expected recovery to close the incident, got %q", status)
+	}
+	if source == nil || *source != "recovered" {
+		t.Errorf("expected resolution_source recovered, got %v", source)
+	}
+	if got := s.countNotifications(t, "resolved"); got != 1 {
+		t.Errorf("expected 1 all-clear, got %d", got)
+	}
+}
+
+// Resolving a dead man's switch incident sticks, exactly as it does for an
+// alert-backed one. A source that is gone for good is a one-time page.
+func TestDeadman_ManualResolveSticksWhileSilent(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	silence(t, s, "fp-watchdog", 2*time.Hour)
+	sweep(t, s, noArchive)
+
+	s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil).Body.Close()
+
+	// Still silent, several sweeps later.
+	sweep(t, s, noArchive)
+	sweep(t, s, noArchive)
+
+	if got := s.countIncidents(t); got != 1 {
+		t.Fatalf("expected a manually resolved incident to stay closed, got %d", got)
+	}
+}
+
+// ...but the switch re-arms, so a heartbeat that comes back and dies again is a
+// new incident rather than silence forever.
+func TestDeadman_ReArmsAfterHeartbeatReturns(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	silence(t, s, "fp-watchdog", 2*time.Hour)
+	sweep(t, s, noArchive)
+	s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil).Body.Close()
+
+	// That episode is yesterday's news; the heartbeat now returns after it.
+	ageIncidents(t, s, 10*time.Hour)
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	sweep(t, s, noArchive)
+	if got := s.countIncidents(t); got != 1 {
+		t.Fatalf("expected the live switch to open nothing, got %d incidents", got)
+	}
+
+	silence(t, s, "fp-watchdog", 2*time.Hour)
+	sweep(t, s, noArchive)
+
+	if got := s.countIncidents(t); got != 2 {
+		t.Fatalf("expected a second death to open a second incident, got %d", got)
+	}
+}
+
+// A dead man's switch incident has no member alerts — linking the heartbeat
+// would have the settled-incident cascade close it on the very sweep that opened
+// it — so the cascade has to leave it alone.
+func TestDeadman_SettledCascadeLeavesIncidentOpen(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	silence(t, s, "fp-watchdog", 2*time.Hour)
+	sweep(t, s, noArchive)
+	sweep(t, s, noArchive)
+
+	if _, status, _, _ := incidentByGroup(t, s, "deadman:fp-watchdog"); status != "triggered" {
+		t.Fatalf("expected the incident to stay open until the switch recovers, got %q", status)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Configuration
+// ---------------------------------------------------------------------------
+
+func TestParseDeadmanConfig(t *testing.T) {
+	tests := []struct {
+		name     string
+		matchers string
+		timeout  time.Duration
+		want     []api.DeadmanMatcher
+		enabled  bool
+	}{
+		{
+			name:     "single alertname",
+			matchers: "alertname=Watchdog",
+			timeout:  time.Hour,
+			want:     []api.DeadmanMatcher{{Name: "Watchdog", Labels: map[string]string{}}},
+			enabled:  true,
+		},
+		{
+			name:     "several matchers with extra labels and whitespace",
+			matchers: " alertname=Watchdog, cluster=prod ; alertname=EdgeHeartbeat ",
+			timeout:  time.Hour,
+			want: []api.DeadmanMatcher{
+				{Name: "Watchdog", Labels: map[string]string{"cluster": "prod"}},
+				{Name: "EdgeHeartbeat", Labels: map[string]string{}},
+			},
+			enabled: true,
+		},
+		{
+			// Mandatory: it is what keeps the sweeper's candidate query on an index.
+			name:     "matcher without alertname is dropped",
+			matchers: "cluster=prod; alertname=Watchdog",
+			timeout:  time.Hour,
+			want:     []api.DeadmanMatcher{{Name: "Watchdog", Labels: map[string]string{}}},
+			enabled:  true,
+		},
+		{
+			name:     "malformed condition drops only its matcher",
+			matchers: "alertname=Watchdog,garbage; alertname=Other",
+			timeout:  time.Hour,
+			want:     []api.DeadmanMatcher{{Name: "Other", Labels: map[string]string{}}},
+			enabled:  true,
+		},
+		{
+			name:     "zero timeout disables",
+			matchers: "alertname=Watchdog",
+			timeout:  0,
+			want:     []api.DeadmanMatcher{{Name: "Watchdog", Labels: map[string]string{}}},
+			enabled:  false,
+		},
+		{
+			name:     "no usable matchers disables",
+			matchers: "",
+			timeout:  time.Hour,
+			want:     nil,
+			enabled:  false,
+		},
+	}
+
+	for _, tc := range tests {
+		t.Run(tc.name, func(t *testing.T) {
+			got := api.ParseDeadmanConfig(tc.matchers, tc.timeout, "critical")
+			if len(got.Matchers) != len(tc.want) {
+				t.Fatalf("got %d matchers %v, want %d", len(got.Matchers), got.Matchers, len(tc.want))
+			}
+			for i, w := range tc.want {
+				if got.Matchers[i].Name != w.Name {
+					t.Errorf("matcher %d: name %q, want %q", i, got.Matchers[i].Name, w.Name)
+				}
+				if len(got.Matchers[i].Labels) != len(w.Labels) {
+					t.Errorf("matcher %d: labels %v, want %v", i, got.Matchers[i].Labels, w.Labels)
+					continue
+				}
+				for k, v := range w.Labels {
+					if got.Matchers[i].Labels[k] != v {
+						t.Errorf("matcher %d: label %s=%q, want %q", i, k, got.Matchers[i].Labels[k], v)
+					}
+				}
+			}
+		})
+	}
+}
+
+// A zero config is off, which is what keeps the feature opt-in for anything
+// building a router without one.
+func TestDeadman_DisabledConfigIsInert(t *testing.T) {
+	s, _ := deadmanTS(t, api.DeadmanConfig{})
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	silence(t, s, "fp-watchdog", 48*time.Hour)
+	sweep(t, s, time.Hour)
+
+	// Ordinary alert handling: an incident from the arrival, not the absence.
+	if got := s.countIncidents(t); got != 1 {
+		t.Fatalf("expected plain alert handling with deadman off, got %d incidents", got)
+	}
+	if _, source, _ := s.alertRow(t, "fp-watchdog"); source == nil || *source != "expiry" {
+		t.Errorf("expected the generic sweeper to own the alert, got %v", source)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Per-team configuration
+// ---------------------------------------------------------------------------
+
+// Each team decides for itself what a heartbeat is. The same alert is a
+// heartbeat in one team and an ordinary problem in another.
+func TestDeadman_ConfigurationIsPerTeam(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+	watched := newTeam(t, s, "watched")
+	unwatched := newTeam(t, s, "unwatched")
+
+	// Only the first team calls Watchdog a heartbeat.
+	resp := s.req(t, http.MethodPost, "/api/teams/"+id64(watched.id)+"/deadman/switches", map[string]any{
+		"matcher":         "alertname=Watchdog",
+		"timeout_seconds": 3600,
+		"severity":        "critical",
+	})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusCreated {
+		t.Fatalf("configure the watched team: %d", resp.StatusCode)
+	}
+
+	postToIntegration(t, s, watched.key, "fp-watched", "Watchdog")
+	postToIntegration(t, s, unwatched.key, "fp-unwatched", "Watchdog")
+
+	// A heartbeat opens nothing where it is one; an ordinary alert opens an
+	// incident where it is not.
+	if got := len(list(t, watched.call(http.MethodGet, "/api/incidents", nil))); got != 0 {
+		t.Errorf("the watched team's heartbeat opened %d incident(s), want 0", got)
+	}
+	if got := len(list(t, unwatched.call(http.MethodGet, "/api/incidents", nil))); got != 1 {
+		t.Errorf("the unwatched team's Watchdog opened %d incident(s), want 1", got)
+	}
+
+	// Silence pages only the team that is watching.
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = $2",
+		time.Now().Add(-2*time.Hour).Unix(), "fp-watched")
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = $2",
+		time.Now().Add(-2*time.Hour).Unix(), "fp-unwatched")
+	sweep(t, s, noArchive)
+
+	watchedIncidents := list(t, watched.call(http.MethodGet, "/api/incidents", nil))
+	if len(watchedIncidents) != 1 {
+		t.Fatalf("silence opened %d incident(s) for the watching team, want 1", len(watchedIncidents))
+	}
+	if title := watchedIncidents[0]["title"].(string); title != "No heartbeat from Watchdog" {
+		t.Errorf("unexpected incident title %q", title)
+	}
+	if teamID := int64(watchedIncidents[0]["team_id"].(float64)); teamID != watched.id {
+		t.Errorf("the incident opened in team %d, want %d", teamID, watched.id)
+	}
+
+	// The unwatched team's alert went stale the ordinary way, so it has the one
+	// incident it always had — not a second, dead man's switch one.
+	if got := len(list(t, unwatched.call(http.MethodGet, "/api/incidents", nil))); got != 1 {
+		t.Errorf("the unwatched team ended with %d incident(s), want 1", got)
+	}
+}
+
+// Configuration is an owner's to change and a member's to read, like the rest of
+// a team's settings.
+func TestDeadman_ConfigurationIsOwnerOnly(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+	team := newTeam(t, s, "red")
+
+	// A plain member of that team.
+	var user struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/users",
+		map[string]string{"username": "plain", "email": "plain@test.com"}), &user)
+	s.req(t, http.MethodPost, "/api/teams/"+id64(team.id)+"/members",
+		map[string]any{"user_id": user.ID, "role": "member"}).Body.Close()
+	var key struct {
+		Key string `json:"key"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/users/"+id64(user.ID)+"/api-keys",
+		map[string]string{"name": "test"}), &key)
+
+	req, _ := http.NewRequest(http.MethodPost,
+		s.URL+"/api/teams/"+id64(team.id)+"/deadman/switches",
+		strings.NewReader(`{"matcher":"alertname=Watchdog","timeout_seconds":60}`))
+	req.Header.Set("Authorization", "Bearer "+key.Key)
+	req.Header.Set("Content-Type", "application/json")
+	resp, err := http.DefaultClient.Do(req)
+	if err != nil {
+		t.Fatalf("put: %v", err)
+	}
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusForbidden {
+		t.Errorf("a member editing the switches: expected 403, got %d", resp.StatusCode)
+	}
+
+	read, _ := http.NewRequest(http.MethodGet, s.URL+"/api/teams/"+id64(team.id)+"/deadman/switches", nil)
+	read.Header.Set("Authorization", "Bearer "+key.Key)
+	got, err := http.DefaultClient.Do(read)
+	if err != nil {
+		t.Fatalf("get: %v", err)
+	}
+	got.Body.Close()
+	if got.StatusCode != http.StatusOK {
+		t.Errorf("a member reading the switches: expected 200, got %d", got.StatusCode)
+	}
+}
+
+// A matcher with no alertname watches nothing, silently, which is the failure
+// this feature exists to prevent — so it is refused at the door, along with the
+// other things that would make a switch unable to fire.
+func TestDeadman_UnusableSwitchesAreRejected(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	for name, body := range map[string]map[string]any{
+		"no alertname":  {"matcher": "cluster=prod", "timeout_seconds": 900},
+		"malformed":     {"matcher": "alertname=Watchdog,garbage", "timeout_seconds": 900},
+		"several":       {"matcher": "alertname=A; alertname=B", "timeout_seconds": 900},
+		"zero timeout":  {"matcher": "alertname=Watchdog", "timeout_seconds": 0},
+		"bad severity":  {"matcher": "alertname=Watchdog", "timeout_seconds": 900, "severity": "loud"},
+		"empty matcher": {"matcher": "", "timeout_seconds": 900},
+	} {
+		resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/deadman/switches", body)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusBadRequest {
+			t.Errorf("%s: expected 400, got %d", name, resp.StatusCode)
+		}
+	}
+}
+
+// ---------------------------------------------------------------------------
+// The switch list
+// ---------------------------------------------------------------------------
+
+// listSwitches reads the default team's switches as the Switches page does.
+func listSwitches(t *testing.T, s *ts) []map[string]any {
+	t.Helper()
+	return list(t, s.req(t, http.MethodGet, "/api/teams/"+defaultTeam+"/deadman/switches", nil))
+}
+
+// A switch is healthy while its heartbeat is fresh, dead once it is silent, and
+// dormant until the first one arrives.
+func TestDeadman_ListReportsStatus(t *testing.T) {
+	s, _ := deadmanTS(t, api.ParseDeadmanConfig("alertname=Watchdog; alertname=NeverSent", time.Hour, "critical"))
+
+	got := listSwitches(t, s)
+	if len(got) != 2 {
+		t.Fatalf("expected 2 switches, got %d", len(got))
+	}
+	for _, sw := range got {
+		if sw["status"] != "dormant" || sw["last_heartbeat_at"] != nil || sw["last_triggered_at"] != nil {
+			t.Errorf("a switch nobody has heard from should be dormant and blank, got %v", sw)
+		}
+	}
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	got = listSwitches(t, s)
+	if got[0]["status"] != "healthy" || got[0]["last_heartbeat_at"] == nil {
+		t.Errorf("a fresh heartbeat should be healthy with a timestamp, got %v", got[0])
+	}
+	if got[1]["status"] != "dormant" {
+		t.Errorf("the other switch is still dormant, got %v", got[1]["status"])
+	}
+
+	silence(t, s, "fp-watchdog", 2*time.Hour)
+	sweep(t, s, noArchive)
+	got = listSwitches(t, s)
+	if got[0]["status"] != "dead" {
+		t.Fatalf("a silent heartbeat should be dead, got %v", got[0]["status"])
+	}
+	if got[0]["last_triggered_at"] == nil || got[0]["open_incident_id"] == nil {
+		t.Errorf("a dead switch should show when it triggered and its open incident, got %v", got[0])
+	}
+}
+
+// One matcher, several clusters: the switch is as bad as its worst heartbeat and
+// each heartbeat is listed on its own.
+func TestDeadman_ListBreaksDownByFingerprint(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+
+	heartbeat(t, s, "fp-a", map[string]string{"cluster": "a"})
+	heartbeat(t, s, "fp-b", map[string]string{"cluster": "b"})
+	silence(t, s, "fp-b", 2*time.Hour)
+
+	sw := listSwitches(t, s)[0]
+	if sw["status"] != "dead" {
+		t.Errorf("one dead cluster makes the switch dead, got %v", sw["status"])
+	}
+	sources := sw["sources"].([]any)
+	if len(sources) != 2 {
+		t.Fatalf("expected 2 sources, got %d", len(sources))
+	}
+	first, second := sources[0].(map[string]any), sources[1].(map[string]any)
+	if first["fingerprint"] != "fp-b" || first["status"] != "dead" || second["status"] != "healthy" {
+		t.Errorf("the dead source should lead, got %v then %v", first, second)
+	}
+}
+
+// Every switch keeps its own deadline.
+func TestDeadman_TimeoutsArePerSwitch(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+	resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/deadman/switches", map[string]any{
+		"matcher": "alertname=Edge", "timeout_seconds": 300,
+	})
+	resp.Body.Close()
+
+	heartbeat(t, s, "fp-watchdog", nil)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-edge", "Edge", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	}, `{}:{alertname="Edge"}`)
+
+	// Ten minutes of silence: past the Edge switch's five, inside Watchdog's hour.
+	silence(t, s, "fp-watchdog", 10*time.Minute)
+	silence(t, s, "fp-edge", 10*time.Minute)
+
+	got := listSwitches(t, s)
+	if got[0]["status"] != "healthy" || got[1]["status"] != "dead" {
+		t.Errorf("want Watchdog healthy and Edge dead, got %v and %v", got[0]["status"], got[1]["status"])
+	}
+}
+
+// Deleting is an owner's, is scoped to the team, and leaves what the switch
+// already opened alone.
+func TestDeadman_DeleteIsScopedToTheTeam(t *testing.T) {
+	s, _ := deadmanTS(t, deadmanCfg())
+	other := newTeam(t, s, "other")
+
+	id := int64(listSwitches(t, s)[0]["id"].(float64))
+
+	// Another team's owner cannot reach it.
+	resp := other.call(http.MethodDelete, "/api/teams/"+id64(other.id)+"/deadman/switches/"+id64(id), nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNotFound {
+		t.Errorf("deleting another team's switch: expected 404, got %d", resp.StatusCode)
+	}
+	if got := len(listSwitches(t, s)); got != 1 {
+		t.Fatalf("the switch should have survived, %d left", got)
+	}
+
+	resp = s.req(t, http.MethodDelete, "/api/teams/"+defaultTeam+"/deadman/switches/"+id64(id), nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("deleting: expected 204, got %d", resp.StatusCode)
+	}
+	if got := len(listSwitches(t, s)); got != 0 {
+		t.Errorf("expected no switches, got %d", got)
+	}
+}
+
+// The environment's defaults are handed out once and then belong to the teams.
+func TestDeadman_SeedRunsOnce(t *testing.T) {
+	s := newTS(t)
+	cfg := api.ParseDeadmanConfig("alertname=Watchdog", time.Hour, "critical")
+
+	if err := api.SeedDeadmanConfigs(context.Background(), s.db, cfg); err != nil {
+		t.Fatalf("seed: %v", err)
+	}
+	if got := len(listSwitches(t, s)); got != 1 {
+		t.Fatalf("the first seed should add the default, got %d switches", got)
+	}
+
+	// The owner deletes it; a restart must not put it back.
+	id := int64(listSwitches(t, s)[0]["id"].(float64))
+	s.req(t, http.MethodDelete, "/api/teams/"+defaultTeam+"/deadman/switches/"+id64(id), nil).Body.Close()
+	if err := api.SeedDeadmanConfigs(context.Background(), s.db, cfg); err != nil {
+		t.Fatalf("seed again: %v", err)
+	}
+	if got := len(listSwitches(t, s)); got != 0 {
+		t.Errorf("a second seed resurrected %d switch(es)", got)
+	}
+}

internal/api/escalation.go

@@ -0,0 +1,690 @@
+package api
+
+import (
+	"context"
+	"database/sql"
+	"log"
+	"net/http"
+	"strconv"
+	"strings"
+	"time"
+)
+
+// evEscalated records a rung of the ladder on the incident's timeline: which
+// level, and who it woke.
+const evEscalated = "escalated"
+
+// escalationPolicy is a team's ladder, loaded whole. It is small — a handful of
+// levels with a few targets each — and every use needs all of it, so there is
+// no point reading it a level at a time.
+type escalationPolicy struct {
+	teamID        int64
+	repeatCount   int64
+	fallbackTopic string
+	levels        []escalationLevel
+}
+
+type escalationLevel struct {
+	id       int64
+	position int64
+	timeout  time.Duration
+	targets  []escalationTarget
+}
+
+type escalationTarget struct {
+	kind   string // "user" or "oncall"
+	userID *int64
+}
+
+// configured reports whether this team has anything to escalate through. A
+// policy row with no levels is the same as no policy: the team gets the
+// pre-escalation behaviour, which is reminders on the assignee's topic.
+func (p *escalationPolicy) configured() bool { return p != nil && len(p.levels) > 0 }
+
+// level returns the level at a 1-based position.
+func (p *escalationPolicy) level(pos int64) (escalationLevel, bool) {
+	for _, l := range p.levels {
+		if l.position == pos {
+			return l, true
+		}
+	}
+	return escalationLevel{}, false
+}
+
+// loadEscalationPolicy reads one team's ladder. A team with no policy row
+// returns nil, which every caller treats as "not configured" rather than as an
+// error: most teams will never set one up.
+func loadEscalationPolicy(ctx context.Context, q querier, teamID int64) (*escalationPolicy, error) {
+	p := &escalationPolicy{teamID: teamID}
+	err := q.QueryRowContext(ctx,
+		"SELECT repeat_count, fallback_topic FROM escalation_policies WHERE team_id = $1",
+		teamID).Scan(&p.repeatCount, &p.fallbackTopic)
+	if err == sql.ErrNoRows {
+		return nil, nil
+	}
+	if err != nil {
+		return nil, err
+	}
+
+	rows, err := q.QueryContext(ctx, `
+		SELECT l.id, l.position, l.timeout_seconds, t.kind, t.user_id
+		FROM   escalation_levels l
+		LEFT   JOIN escalation_targets t ON t.level_id = l.id
+		WHERE  l.team_id = $1
+		ORDER  BY l.position, t.id`, teamID)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+
+	byPosition := map[int64]int{} // position -> index in p.levels
+	for rows.Next() {
+		var id, position, timeout int64
+		var kind *string
+		var userID *int64
+		if err := rows.Scan(&id, &position, &timeout, &kind, &userID); err != nil {
+			return nil, err
+		}
+		idx, seen := byPosition[position]
+		if !seen {
+			p.levels = append(p.levels, escalationLevel{
+				id:       id,
+				position: position,
+				timeout:  time.Duration(timeout) * time.Second,
+			})
+			idx = len(p.levels) - 1
+			byPosition[position] = idx
+		}
+		// LEFT JOIN: a level with no targets yet still produces a row, with a
+		// NULL kind. It is a rung that pages nobody, which the API refuses to
+		// store but an older row could still hold.
+		if kind != nil {
+			p.levels[idx].targets = append(p.levels[idx].targets,
+				escalationTarget{kind: *kind, userID: userID})
+		}
+	}
+	return p, rows.Err()
+}
+
+// escalate advances every incident whose current level has run out of time.
+//
+// Runs on the notifier's tick, beside the reminder pass, because it is the same
+// question asked differently: reminders ask "has this been ignored long
+// enough to say it again", escalation asks "long enough to say it to somebody
+// else". Sharing the tick means one query cadence and one outbox.
+func escalate(ctx context.Context, db *sql.DB, cfg NotifyConfig) {
+	rows, err := db.QueryContext(ctx, `
+		SELECT i.id, i.team_id, i.escalation_level, i.escalation_level_at, i.escalation_round
+		FROM   incidents i
+		JOIN   escalation_policies p ON p.team_id = i.team_id
+		WHERE  i.resolved_at IS NULL
+		  AND  i.archived_at IS NULL
+		  AND  i.status = 'triggered'
+		  AND  (i.snoozed_until IS NULL OR i.snoozed_until <= $1)
+		  AND  i.escalation_level > 0`, time.Now().Unix())
+	if err != nil {
+		log.Printf("escalation: find due: %v", err)
+		return
+	}
+
+	type pending struct {
+		incidentID, teamID, level, round int64
+		levelAt                          int64
+	}
+	var due []pending
+	for rows.Next() {
+		var p pending
+		var levelAt *int64
+		if err := rows.Scan(&p.incidentID, &p.teamID, &p.level, &levelAt, &p.round); err != nil {
+			rows.Close()
+			log.Printf("escalation: scan: %v", err)
+			return
+		}
+		if levelAt == nil {
+			continue
+		}
+		p.levelAt = *levelAt
+		due = append(due, p)
+	}
+	rows.Close()
+	if err := rows.Err(); err != nil {
+		log.Printf("escalation: iterate: %v", err)
+		return
+	}
+
+	now := time.Now()
+	for _, d := range due {
+		policy, err := loadEscalationPolicy(ctx, db, d.teamID)
+		if err != nil {
+			log.Printf("escalation: load policy for team %d: %v", d.teamID, err)
+			continue
+		}
+		if !policy.configured() {
+			continue
+		}
+		current, ok := policy.level(d.level)
+		if !ok {
+			continue
+		}
+		if now.Sub(time.Unix(d.levelAt, 0)) < current.timeout {
+			continue
+		}
+		if err := advanceEscalation(ctx, db, cfg, policy, d.incidentID, d.level, d.round, now); err != nil {
+			log.Printf("escalation: advance incident %d: %v", d.incidentID, err)
+		}
+	}
+}
+
+// advanceEscalation moves one incident to its next rung, or off the end of the
+// ladder.
+//
+// The whole move is one transaction: the level, the page and the timeline entry
+// are one event, and an incident recorded as being at level 3 that nobody at
+// level 3 was told about is the worst of the possible half-states.
+func advanceEscalation(ctx context.Context, db *sql.DB, cfg NotifyConfig, policy *escalationPolicy, incidentID, level, round int64, now time.Time) error {
+	tx, err := db.BeginTx(ctx, nil)
+	if err != nil {
+		return err
+	}
+	defer tx.Rollback() //nolint:errcheck
+
+	next := level + 1
+	nextRound := round
+	if _, ok := policy.level(next); !ok {
+		// Off the end. Either start the chain again, or make the last call.
+		if round < policy.repeatCount {
+			next, nextRound = 1, round+1
+		} else {
+			if err := escalationExhausted(ctx, tx, policy, incidentID, now); err != nil {
+				return err
+			}
+			return tx.Commit()
+		}
+	}
+
+	target, ok := policy.level(next)
+	if !ok {
+		return nil
+	}
+	paged, err := pageLevel(ctx, tx, cfg, policy, incidentID, target)
+	if err != nil {
+		return err
+	}
+
+	if _, err := tx.ExecContext(ctx, `
+		UPDATE incidents
+		   SET escalation_level = $1, escalation_level_at = $2, escalation_round = $3
+		 WHERE id = $4`, next, now.Unix(), nextRound, incidentID); err != nil {
+		return err
+	}
+
+	detail := "level " + strconv.FormatInt(next, 10)
+	if nextRound > round {
+		detail += " (round " + strconv.FormatInt(nextRound+1, 10) + ")"
+	}
+	if len(paged) > 0 {
+		detail += ": " + strings.Join(paged, ", ")
+	} else {
+		// Worth recording loudly: the rung exists, its turn came, and it woke
+		// nobody. That is a policy that looks configured and is not.
+		detail += ": nobody reachable"
+	}
+	if err := logEvent(ctx, tx, incidentID, evEscalated, nil, nil, &detail); err != nil {
+		return err
+	}
+	return tx.Commit()
+}
+
+// escalationExhausted is the end of the line: the fallback topic, once, and a
+// timeline entry saying the ladder is finished. The incident stays triggered —
+// escalation running out is not the same as somebody answering.
+func escalationExhausted(ctx context.Context, tx *sql.Tx, policy *escalationPolicy, incidentID int64, now time.Time) error {
+	detail := "escalation exhausted"
+	if policy.fallbackTopic != "" {
+		if err := enqueueNotification(ctx, tx, incidentID, nil, policy.fallbackTopic, notifyEscalated); err != nil {
+			return err
+		}
+		detail += ": paged " + policy.fallbackTopic
+	} else {
+		detail += ": no fallback topic configured"
+	}
+
+	// Level 0 again, so the sweep stops considering it. The round counter is
+	// left where it is, as the record of how far it got.
+	if _, err := tx.ExecContext(ctx,
+		"UPDATE incidents SET escalation_level = 0, escalation_level_at = NULL WHERE id = $1",
+		incidentID); err != nil {
+		return err
+	}
+	return logEvent(ctx, tx, incidentID, evEscalated, nil, nil, &detail)
+}
+
+// pageLevel notifies every target of one level and reports who was woken.
+//
+// Each target gets its own outbox row, so each gets its own Acknowledge token:
+// the button in a notification must acknowledge as the person holding the
+// phone, not as whoever was paged first.
+func pageLevel(ctx context.Context, tx *sql.Tx, cfg NotifyConfig, policy *escalationPolicy, incidentID int64, level escalationLevel) ([]string, error) {
+	var paged []string
+	seen := map[int64]bool{}
+
+	for _, t := range level.targets {
+		userID := t.userID
+		if t.kind == "oncall" {
+			onCall, err := currentOnCall(ctx, tx, policy.teamID)
+			if err != nil {
+				return nil, err
+			}
+			if onCall == nil {
+				continue
+			}
+			userID = onCall
+		}
+		if userID == nil || seen[*userID] {
+			continue
+		}
+		seen[*userID] = true
+
+		var topic *string
+		var username string
+		if err := tx.QueryRowContext(ctx,
+			"SELECT ntfy_topic, username FROM users WHERE id = $1 AND disabled_at IS NULL",
+			*userID).Scan(&topic, &username); err != nil {
+			// A disabled or deleted account is not an error in the middle of an
+			// escalation: it is a target that cannot be woken, and the next
+			// level is the answer to that.
+			continue
+		}
+		if topic == nil || *topic == "" {
+			continue
+		}
+		if err := enqueueNotification(ctx, tx, incidentID, userID, *topic, notifyEscalated); err != nil {
+			return nil, err
+		}
+		paged = append(paged, username)
+	}
+	return paged, nil
+}
+
+// startEscalation puts a newly opened incident on the first rung, when its team
+// has a ladder. Called from openIncident, inside the same transaction, so an
+// incident is never briefly open with no escalation clock running.
+func startEscalation(ctx context.Context, q querier, incidentID, teamID int64) error {
+	policy, err := loadEscalationPolicy(ctx, q, teamID)
+	if err != nil || !policy.configured() {
+		return err
+	}
+	_, err = q.ExecContext(ctx,
+		"UPDATE incidents SET escalation_level = 1, escalation_level_at = $1 WHERE id = $2",
+		time.Now().Unix(), incidentID)
+	return err
+}
+
+// stopEscalation takes an incident off the ladder. Acknowledging or resolving
+// is somebody saying "I have this", and continuing to wake people after that is
+// the behaviour that teaches people to ignore the tool.
+func stopEscalation(ctx context.Context, q querier, incidentID int64) error {
+	_, err := q.ExecContext(ctx,
+		"UPDATE incidents SET escalation_level = 0, escalation_level_at = NULL WHERE id = $1",
+		incidentID)
+	return err
+}
+
+// handleGetEscalation returns a team's ladder.
+func handleGetEscalation(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamMember(w, r, teamID) {
+			return
+		}
+
+		policy, err := loadEscalationPolicy(r.Context(), db, teamID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		view, err := escalationStatus(r.Context(), db, teamID, policy)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, view)
+	}
+}
+
+// Level statuses, as the Escalation page colours them.
+const (
+	levelReady       = "ready"
+	levelEscalating  = "escalating"
+	levelUnreachable = "unreachable"
+)
+
+// escalationTargetView is a target with who it means today and whether that
+// person can actually be woken. The extra fields are output only: the PUT body
+// is the plain escalationTargetJSON, and anything else in it is ignored.
+type escalationTargetView struct {
+	escalationTargetJSON
+
+	// Username is who the target resolves to right now: the named person, or
+	// whoever the rota says is on call today. Empty when nobody is.
+	Username string `json:"username,omitempty"`
+
+	// Reachable is whether a page to this target would go anywhere, and Problem
+	// says why not when it would not — the same conditions pageLevel skips on.
+	Reachable bool   `json:"reachable"`
+	Problem   string `json:"problem,omitempty"`
+}
+
+type escalationLevelView struct {
+	Position       int64                  `json:"position"`
+	TimeoutSeconds int64                  `json:"timeout_seconds"`
+	Targets        []escalationTargetView `json:"targets"`
+
+	// Status is unreachable when no target of the level could be woken — a rung
+	// that looks configured and pages nobody, which is worth seeing before an
+	// incident finds it — escalating when an unanswered incident has climbed to
+	// it, and ready otherwise.
+	Status string `json:"status"`
+
+	// Waiting lists the open, unacknowledged incidents currently on this level.
+	Waiting []int64 `json:"waiting"`
+}
+
+type escalationView struct {
+	TeamID        int64                 `json:"team_id"`
+	RepeatCount   int64                 `json:"repeat_count"`
+	FallbackTopic string                `json:"fallback_topic"`
+	Levels        []escalationLevelView `json:"levels"`
+
+	// LastEscalatedAt is when an incident of this team last moved up the ladder,
+	// or ran off the end of it, and LastEscalatedIncidentID which one. Absent
+	// when nothing ever has: a ladder nobody has needed yet.
+	LastEscalatedAt         *time.Time `json:"last_escalated_at,omitempty"`
+	LastEscalatedIncidentID *int64     `json:"last_escalated_incident_id,omitempty"`
+}
+
+// escalationStatus is a team's ladder together with what it would do right now
+// and what it has been doing. The resolution follows pageLevel's rules, so the
+// page cannot promise a page that the notifier would skip.
+func escalationStatus(ctx context.Context, db *sql.DB, teamID int64, policy *escalationPolicy) (escalationView, error) {
+	base := escalationResponse(policy, teamID)
+	out := escalationView{
+		TeamID: teamID, RepeatCount: base.RepeatCount, FallbackTopic: base.FallbackTopic,
+		Levels: []escalationLevelView{},
+	}
+	if !policy.configured() {
+		return out, nil
+	}
+
+	onCall, err := currentOnCall(ctx, db, teamID)
+	if err != nil {
+		return out, err
+	}
+
+	type account struct {
+		username string
+		topic    bool
+		disabled bool
+	}
+	accounts := map[int64]account{}
+	lookup := func(id int64) (account, error) {
+		if a, ok := accounts[id]; ok {
+			return a, nil
+		}
+		var a account
+		var topic *string
+		var disabledAt *int64
+		if err := db.QueryRowContext(ctx,
+			"SELECT username, ntfy_topic, disabled_at FROM users WHERE id = $1", id).
+			Scan(&a.username, &topic, &disabledAt); err != nil {
+			return a, err
+		}
+		a.topic = topic != nil && *topic != ""
+		a.disabled = disabledAt != nil
+		accounts[id] = a
+		return a, nil
+	}
+
+	waiting := map[int64][]int64{}
+	rows, err := db.QueryContext(ctx, `
+		SELECT id, escalation_level FROM incidents
+		WHERE  team_id = $1 AND resolved_at IS NULL AND archived_at IS NULL
+		  AND  status = 'triggered' AND escalation_level > 0
+		ORDER  BY id`, teamID)
+	if err != nil {
+		return out, err
+	}
+	for rows.Next() {
+		var id, level int64
+		if err := rows.Scan(&id, &level); err != nil {
+			rows.Close()
+			return out, err
+		}
+		waiting[level] = append(waiting[level], id)
+	}
+	rows.Close()
+	if err := rows.Err(); err != nil {
+		return out, err
+	}
+
+	for _, l := range base.Levels {
+		level := escalationLevelView{
+			Position: l.Position, TimeoutSeconds: l.TimeoutSeconds,
+			Targets: []escalationTargetView{}, Waiting: []int64{},
+		}
+		if w := waiting[l.Position]; w != nil {
+			level.Waiting = w
+		}
+
+		anyReachable := false
+		for _, t := range l.Targets {
+			view := escalationTargetView{escalationTargetJSON: t}
+			userID := t.UserID
+			if t.Kind == "oncall" {
+				userID = onCall
+			}
+			switch {
+			case userID == nil:
+				view.Problem = "nobody is on call today"
+			default:
+				a, err := lookup(*userID)
+				switch {
+				case err != nil:
+					view.Problem = "account not found"
+				case a.disabled:
+					view.Username, view.Problem = a.username, "account is disabled"
+				case !a.topic:
+					view.Username, view.Problem = a.username, "has no ntfy topic"
+				default:
+					view.Username, view.Reachable = a.username, true
+				}
+			}
+			anyReachable = anyReachable || view.Reachable
+			level.Targets = append(level.Targets, view)
+		}
+
+		switch {
+		case !anyReachable:
+			level.Status = levelUnreachable
+		case l.Position >= 2 && len(level.Waiting) > 0:
+			level.Status = levelEscalating
+		default:
+			level.Status = levelReady
+		}
+		out.Levels = append(out.Levels, level)
+	}
+
+	var incidentID, at int64
+	switch err := db.QueryRowContext(ctx, `
+		SELECT e.incident_id, e.created_at
+		FROM   incident_events e JOIN incidents i ON i.id = e.incident_id
+		WHERE  i.team_id = $1 AND e.type = $2
+		ORDER  BY e.created_at DESC, e.id DESC LIMIT 1`, teamID, evEscalated).
+		Scan(&incidentID, &at); {
+	case err == sql.ErrNoRows:
+	case err != nil:
+		return out, err
+	default:
+		t := time.Unix(at, 0).UTC()
+		out.LastEscalatedAt, out.LastEscalatedIncidentID = &t, &incidentID
+	}
+	return out, nil
+}
+
+type escalationLevelJSON struct {
+	Position       int64                  `json:"position"`
+	TimeoutSeconds int64                  `json:"timeout_seconds"`
+	Targets        []escalationTargetJSON `json:"targets"`
+}
+
+type escalationTargetJSON struct {
+	Kind   string `json:"kind"`
+	UserID *int64 `json:"user_id,omitempty"`
+}
+
+type escalationJSON struct {
+	TeamID        int64                 `json:"team_id"`
+	RepeatCount   int64                 `json:"repeat_count"`
+	FallbackTopic string                `json:"fallback_topic"`
+	Levels        []escalationLevelJSON `json:"levels"`
+}
+
+func escalationResponse(p *escalationPolicy, teamID int64) escalationJSON {
+	out := escalationJSON{TeamID: teamID, Levels: []escalationLevelJSON{}}
+	if p == nil {
+		return out
+	}
+	out.RepeatCount = p.repeatCount
+	out.FallbackTopic = p.fallbackTopic
+	for _, l := range p.levels {
+		level := escalationLevelJSON{
+			Position:       l.position,
+			TimeoutSeconds: int64(l.timeout.Seconds()),
+			Targets:        []escalationTargetJSON{},
+		}
+		for _, t := range l.targets {
+			level.Targets = append(level.Targets, escalationTargetJSON{Kind: t.kind, UserID: t.userID})
+		}
+		out.Levels = append(out.Levels, level)
+	}
+	return out
+}
+
+// handleSetEscalation replaces a team's ladder wholesale.
+//
+// Replace rather than patch: the levels are an order, and an API that edits one
+// rung has to answer what happens to the numbering of the others. Sending the
+// whole ladder makes the order the client's to decide and the server's to
+// store, and makes an edit atomic — there is no moment where level 2 exists
+// twice.
+func handleSetEscalation(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+
+		var req escalationJSON
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		if req.RepeatCount < 0 || req.RepeatCount > 10 {
+			respond(w, http.StatusBadRequest, errResp("repeat_count must be between 0 and 10"))
+			return
+		}
+		for i, l := range req.Levels {
+			if l.TimeoutSeconds <= 0 {
+				respond(w, http.StatusBadRequest, errResp("every level needs a timeout"))
+				return
+			}
+			if len(l.Targets) == 0 {
+				// A rung that pages nobody is not a delay, it is a silence with
+				// a number on it.
+				respond(w, http.StatusBadRequest,
+					errResp("level "+strconv.FormatInt(int64(i+1), 10)+" has no targets"))
+				return
+			}
+			for _, t := range l.Targets {
+				switch t.Kind {
+				case "oncall":
+					if t.UserID != nil {
+						respond(w, http.StatusBadRequest, errResp("an oncall target takes no user_id"))
+						return
+					}
+				case "user":
+					if t.UserID == nil {
+						respond(w, http.StatusBadRequest, errResp("a user target needs a user_id"))
+						return
+					}
+				default:
+					respond(w, http.StatusBadRequest, errResp("target kind must be user or oncall"))
+					return
+				}
+			}
+		}
+
+		tx, err := db.BeginTx(r.Context(), nil)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer tx.Rollback() //nolint:errcheck
+
+		if _, err := tx.ExecContext(r.Context(), `
+			INSERT INTO escalation_policies (team_id, repeat_count, fallback_topic, updated_at)
+			VALUES ($1, $2, $3, `+nowEpoch+`)
+			ON CONFLICT (team_id) DO UPDATE SET
+				repeat_count = excluded.repeat_count,
+				fallback_topic = excluded.fallback_topic,
+				updated_at = excluded.updated_at`,
+			teamID, req.RepeatCount, req.FallbackTopic); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		// The levels are replaced, not merged; the cascade takes the targets.
+		if _, err := tx.ExecContext(r.Context(),
+			"DELETE FROM escalation_levels WHERE team_id = $1", teamID); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		for i, l := range req.Levels {
+			var levelID int64
+			if err := tx.QueryRowContext(r.Context(), `
+				INSERT INTO escalation_levels (team_id, position, timeout_seconds)
+				VALUES ($1, $2, $3) RETURNING id`,
+				teamID, int64(i+1), l.TimeoutSeconds).Scan(&levelID); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			for _, t := range l.Targets {
+				if _, err := tx.ExecContext(r.Context(), `
+					INSERT INTO escalation_targets (level_id, kind, user_id)
+					VALUES ($1, $2, $3)`, levelID, t.Kind, t.UserID); err != nil {
+					// The only foreign key here is the user.
+					respond(w, http.StatusBadRequest, errResp("unknown user in targets"))
+					return
+				}
+			}
+		}
+
+		if err := tx.Commit(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		policy, err := loadEscalationPolicy(r.Context(), db, teamID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, escalationResponse(policy, teamID))
+	}
+}

internal/api/escalation_test.go

@@ -0,0 +1,504 @@
+package api_test
+
+import (
+	"net/http"
+	"strings"
+	"testing"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/api"
+)
+
+// teamUser creates a user in the default team with an ntfy topic, so they can
+// actually be paged.
+func teamUser(t *testing.T, s *ts, username, topic string) int64 {
+	t.Helper()
+	var user struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/users",
+		map[string]string{"username": username, "email": username + "@test.com"}), &user)
+	resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/members",
+		map[string]any{"user_id": user.ID, "role": "member"})
+	resp.Body.Close()
+	setTopic(t, s, int(user.ID), topic)
+	return user.ID
+}
+
+// Escalation is all timeouts, and there is no fake clock in this package. The
+// tests back-date escalation_level_at instead, which is the same trick the dead
+// man's switch tests use on received_at: the sweeper reads a stored timestamp,
+// so moving the timestamp is moving the clock.
+
+// ladder configures the default team with two levels: the rota first, then a
+// named person, then the fallback topic.
+func ladder(t *testing.T, s *ts, secondUserID int64, repeat int64, fallback string) {
+	t.Helper()
+	resp := s.req(t, http.MethodPut, "/api/teams/"+defaultTeam+"/escalation", map[string]any{
+		"repeat_count":   repeat,
+		"fallback_topic": fallback,
+		"levels": []map[string]any{
+			{"timeout_seconds": 300, "targets": []map[string]any{{"kind": "oncall"}}},
+			{"timeout_seconds": 300, "targets": []map[string]any{{"kind": "user", "user_id": secondUserID}}},
+		},
+	})
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("configure the ladder: %d", resp.StatusCode)
+	}
+}
+
+// overdue back-dates an incident's current level so its timeout has passed.
+func overdue(t *testing.T, s *ts, incidentID int64) {
+	t.Helper()
+	s.exec(t, "UPDATE incidents SET escalation_level_at = $1 WHERE id = $2",
+		time.Now().Add(-time.Hour).Unix(), incidentID)
+}
+
+func escalationLevel(t *testing.T, s *ts, incidentID int64) (level, round int64) {
+	t.Helper()
+	if err := s.db.QueryRow(
+		"SELECT escalation_level, escalation_round FROM incidents WHERE id = $1",
+		incidentID).Scan(&level, &round); err != nil {
+		t.Fatalf("read escalation state: %v", err)
+	}
+	return level, round
+}
+
+// The whole point: nobody answers, so somebody else is woken.
+func TestEscalation_PagesTheNextLevel(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	second := teamUser(t, s, "second", "terdut-second")
+	ladder(t, s, second, 0, "terdut-fallback")
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-esc", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.sweepNotify(t)
+
+	// Level 1 is the rota, so the first page went to the admin.
+	if level, _ := escalationLevel(t, s, 1); level != 1 {
+		t.Fatalf("a new incident should start at level 1, got %d", level)
+	}
+	if got := f.topicsSince(t); len(got) == 0 || got[0] != "terdut-admin" {
+		t.Fatalf("the first page should go to the on-call user, went to %v", got)
+	}
+
+	// Time passes with no acknowledgement.
+	f.forget()
+	overdue(t, s, 1)
+	s.sweepNotify(t)
+
+	if level, _ := escalationLevel(t, s, 1); level != 2 {
+		t.Errorf("expected level 2, got %d", level)
+	}
+	if got := f.topicsSince(t); len(got) != 1 || got[0] != "terdut-second" {
+		t.Errorf("level 2 should page the named user, paged %v", got)
+	}
+
+	// And the timeline says so, which is what somebody reads afterwards to
+	// understand why their phone rang at 04:00.
+	timeline := list(t, s.req(t, http.MethodGet, "/api/incidents/1/timeline", nil))
+	found := ""
+	for _, e := range timeline {
+		if e["type"] == "escalated" {
+			found, _ = e["detail"].(string)
+		}
+	}
+	if found == "" {
+		t.Error("the timeline should record the escalation")
+	} else if !strings.HasPrefix(found, "level 2") || !strings.Contains(found, "second") {
+		t.Errorf("the escalation entry should say which level and who: %q", found)
+	}
+}
+
+// Acknowledging is somebody saying "I have this". Nobody else should be woken.
+func TestEscalation_AcknowledgementStopsIt(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	second := teamUser(t, s, "second", "terdut-second")
+	ladder(t, s, second, 0, "terdut-fallback")
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-ack", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.sweepNotify(t)
+
+	s.req(t, http.MethodPost, "/api/incidents/1/acknowledge", nil).Body.Close()
+	if level, _ := escalationLevel(t, s, 1); level != 0 {
+		t.Errorf("acknowledging should take the incident off the ladder, level is %d", level)
+	}
+
+	f.forget()
+	overdue(t, s, 1) // no-op: level is 0, so there is nothing due
+	s.sweepNotify(t)
+	if got := f.topicsSince(t); len(got) != 0 {
+		t.Errorf("an acknowledged incident should page nobody, paged %v", got)
+	}
+}
+
+// Resolving stops it too, and by the same mechanism.
+func TestEscalation_ResolutionStopsIt(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	second := teamUser(t, s, "second", "terdut-second")
+	ladder(t, s, second, 0, "terdut-fallback")
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-res", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.sweepNotify(t)
+	s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil).Body.Close()
+
+	f.forget()
+	overdue(t, s, 1)
+	s.sweepNotify(t)
+	if level, _ := escalationLevel(t, s, 1); level != 0 {
+		t.Errorf("a resolved incident should be off the ladder, level is %d", level)
+	}
+}
+
+// Snoozing is a deliberate "not now", so the ladder waits rather than carrying
+// on without the person who asked for quiet.
+func TestEscalation_SnoozePausesIt(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	second := teamUser(t, s, "second", "terdut-second")
+	ladder(t, s, second, 0, "terdut-fallback")
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-snooze", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.sweepNotify(t)
+
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/snooze", map[string]any{"duration": "1h"})
+	resp.Body.Close()
+
+	f.forget()
+	overdue(t, s, 1)
+	s.sweepNotify(t)
+
+	if level, _ := escalationLevel(t, s, 1); level != 1 {
+		t.Errorf("a snoozed incident should stay where it is, level is %d", level)
+	}
+	if got := f.topicsSince(t); len(got) != 0 {
+		t.Errorf("a snoozed incident should page nobody, paged %v", got)
+	}
+
+	// When the snooze ends, the ladder picks up where it left off.
+	s.exec(t, "UPDATE incidents SET snoozed_until = $1 WHERE id = 1", time.Now().Add(-time.Minute).Unix())
+	s.sweepNotify(t)
+	if level, _ := escalationLevel(t, s, 1); level != 2 {
+		t.Errorf("after the snooze the ladder should resume, level is %d", level)
+	}
+}
+
+// Running out of ladder pages the team's fallback topic once, and says so.
+func TestEscalation_ExhaustionPagesTheFallback(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	second := teamUser(t, s, "second", "terdut-second")
+	ladder(t, s, second, 0, "terdut-fallback")
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-end", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.sweepNotify(t)
+
+	overdue(t, s, 1)
+	s.sweepNotify(t) // level 2
+	f.forget()
+	overdue(t, s, 1)
+	s.sweepNotify(t) // off the end
+
+	if got := f.topicsSince(t); len(got) != 1 || got[0] != "terdut-fallback" {
+		t.Errorf("exhaustion should page the fallback topic once, paged %v", got)
+	}
+	level, _ := escalationLevel(t, s, 1)
+	if level != 0 {
+		t.Errorf("an exhausted ladder should stop asking, level is %d", level)
+	}
+
+	// The incident is still open: running out of people is not an answer.
+	var status string
+	if err := s.db.QueryRow("SELECT status FROM incidents WHERE id = 1").Scan(&status); err != nil {
+		t.Fatal(err)
+	}
+	if status != "triggered" {
+		t.Errorf("exhaustion must not resolve the incident, status is %q", status)
+	}
+}
+
+// repeat_count walks the whole ladder again before giving up.
+func TestEscalation_RepeatsTheChain(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	second := teamUser(t, s, "second", "terdut-second")
+	ladder(t, s, second, 1, "terdut-fallback") // one extra round
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-repeat", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.sweepNotify(t)
+
+	overdue(t, s, 1)
+	s.sweepNotify(t) // level 2
+	f.forget()
+	overdue(t, s, 1)
+	s.sweepNotify(t) // back to level 1, round 2
+
+	level, round := escalationLevel(t, s, 1)
+	if level != 1 || round != 1 {
+		t.Errorf("expected level 1 round 1, got level %d round %d", level, round)
+	}
+	if got := f.topicsSince(t); len(got) != 1 || got[0] != "terdut-admin" {
+		t.Errorf("the second round should start at the top again, paged %v", got)
+	}
+}
+
+// A team without a ladder keeps exactly the behaviour it had, and never gets
+// both a reminder and an escalation for the same silence.
+func TestEscalation_WithoutAPolicyRemindersStillRun(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-noesc", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.sweepNotify(t)
+
+	// Age the first notification past the repeat interval.
+	f.forget()
+	s.exec(t, "UPDATE notifications SET created_at = $1, sent_at = $1",
+		time.Now().Add(-time.Hour).Unix())
+	s.sweepNotify(t)
+
+	if got := f.topicsSince(t); len(got) != 1 || got[0] != "terdut-admin" {
+		t.Errorf("without a ladder the reminder should still fire, paged %v", got)
+	}
+	if level, _ := escalationLevel(t, s, 1); level != 0 {
+		t.Errorf("an incident in a team with no ladder should not be on one, level is %d", level)
+	}
+}
+
+// With a ladder, reminders stop: two pages for one silence is how people learn
+// to mute the tool.
+func TestEscalation_WithAPolicyRemindersDoNotAlsoFire(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	second := teamUser(t, s, "second", "terdut-second")
+	ladder(t, s, second, 0, "terdut-fallback")
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-both", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.sweepNotify(t)
+
+	f.forget()
+	// Old enough for a reminder, but not yet due for escalation.
+	s.exec(t, "UPDATE notifications SET created_at = $1, sent_at = $1",
+		time.Now().Add(-time.Hour).Unix())
+	s.sweepNotify(t)
+
+	if got := f.topicsSince(t); len(got) != 0 {
+		t.Errorf("a team with a ladder should not also get reminders, paged %v", got)
+	}
+}
+
+// The API refuses a ladder that cannot page anybody.
+func TestEscalation_RejectsAnUnusablePolicy(t *testing.T) {
+	s := newTS(t)
+
+	for _, c := range []struct {
+		name string
+		body map[string]any
+	}{
+		{"a level with no targets", map[string]any{
+			"levels": []map[string]any{{"timeout_seconds": 300, "targets": []map[string]any{}}},
+		}},
+		{"a level with no timeout", map[string]any{
+			"levels": []map[string]any{{"timeout_seconds": 0, "targets": []map[string]any{{"kind": "oncall"}}}},
+		}},
+		{"a user target with no user", map[string]any{
+			"levels": []map[string]any{{"timeout_seconds": 300, "targets": []map[string]any{{"kind": "user"}}}},
+		}},
+		{"an unknown target kind", map[string]any{
+			"levels": []map[string]any{{"timeout_seconds": 300, "targets": []map[string]any{{"kind": "everybody"}}}},
+		}},
+		{"an absurd repeat count", map[string]any{
+			"repeat_count": 99,
+			"levels":       []map[string]any{{"timeout_seconds": 300, "targets": []map[string]any{{"kind": "oncall"}}}},
+		}},
+	} {
+		resp := s.req(t, http.MethodPut, "/api/teams/"+defaultTeam+"/escalation", c.body)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusBadRequest {
+			t.Errorf("%s: expected 400, got %d", c.name, resp.StatusCode)
+		}
+	}
+}
+
+// Editing the ladder is an owner's job; reading it is any member's.
+func TestEscalation_OwnerOnlyToEdit(t *testing.T) {
+	s := newTS(t)
+	_, call := member(t, s, "plain")
+
+	resp := call(http.MethodPut, "/api/teams/"+defaultTeam+"/escalation", map[string]any{
+		"levels": []map[string]any{{"timeout_seconds": 300, "targets": []map[string]any{{"kind": "oncall"}}}},
+	})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusForbidden {
+		t.Errorf("a member editing the ladder: expected 403, got %d", resp.StatusCode)
+	}
+
+	resp = call(http.MethodGet, "/api/teams/"+defaultTeam+"/escalation", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Errorf("a member reading the ladder: expected 200, got %d", resp.StatusCode)
+	}
+}
+
+// A target who cannot be woken is not a reason to stop: the next level is the
+// answer to an unreachable one.
+func TestEscalation_SkipsUnreachableTargets(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	// Second user has no ntfy topic at all.
+	var user struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/users",
+		map[string]string{"username": "silent", "email": "silent@test.com"}), &user)
+	s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/members",
+		map[string]any{"user_id": user.ID, "role": "member"}).Body.Close()
+
+	ladder(t, s, user.ID, 0, "terdut-fallback")
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-silent", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.sweepNotify(t)
+
+	f.forget()
+	overdue(t, s, 1)
+	s.sweepNotify(t)
+
+	// Level 2 was entered even though it woke nobody, so the ladder keeps
+	// moving toward the fallback rather than stalling on a silent rung.
+	if level, _ := escalationLevel(t, s, 1); level != 2 {
+		t.Errorf("expected the ladder to advance past an unreachable target, level is %d", level)
+	}
+	if got := f.topicsSince(t); len(got) != 0 {
+		t.Errorf("a target with no topic should page nothing, paged %v", got)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// The ladder as the Escalation page reads it
+// ---------------------------------------------------------------------------
+
+type ladderLevel struct {
+	Status  string  `json:"status"`
+	Waiting []int64 `json:"waiting"`
+	Targets []struct {
+		Kind      string `json:"kind"`
+		Username  string `json:"username"`
+		Reachable bool   `json:"reachable"`
+		Problem   string `json:"problem"`
+	} `json:"targets"`
+}
+
+type ladderView struct {
+	Levels                  []ladderLevel `json:"levels"`
+	LastEscalatedAt         *string       `json:"last_escalated_at"`
+	LastEscalatedIncidentID *int64        `json:"last_escalated_incident_id"`
+}
+
+func readLadder(t *testing.T, s *ts) ladderView {
+	t.Helper()
+	var v ladderView
+	decode(t, s.req(t, http.MethodGet, "/api/teams/"+defaultTeam+"/escalation", nil), &v)
+	return v
+}
+
+// Targets say who they mean today, so "whoever is on call" is a name and not a
+// promise.
+func TestEscalation_StatusResolvesTargets(t *testing.T) {
+	s, _ := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	second := teamUser(t, s, "second", "terdut-second")
+	ladder(t, s, second, 0, "terdut-fallback")
+
+	v := readLadder(t, s)
+	if len(v.Levels) != 2 {
+		t.Fatalf("expected 2 levels, got %d", len(v.Levels))
+	}
+	if got := v.Levels[0].Targets[0]; got.Kind != "oncall" || got.Username != "admin" || !got.Reachable {
+		t.Errorf("the rota target should resolve to the person on call, got %+v", got)
+	}
+	if got := v.Levels[1].Targets[0]; got.Username != "second" || !got.Reachable {
+		t.Errorf("the named target should be reachable, got %+v", got)
+	}
+	if v.Levels[0].Status != "ready" || v.Levels[1].Status != "ready" || v.LastEscalatedAt != nil {
+		t.Errorf("an idle, healthy ladder is ready and has never escalated, got %+v", v)
+	}
+}
+
+// A rung that would page nobody is called out before an incident finds it.
+func TestEscalation_StatusFlagsUnreachableLevels(t *testing.T) {
+	s, _ := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	silent := teamUser(t, s, "silent", "terdut-silent")
+	ladder(t, s, silent, 0, "terdut-fallback")
+
+	// Nobody on call today, and the named person loses their topic.
+	s.exec(t, "DELETE FROM schedule_entries")
+	s.exec(t, "UPDATE users SET ntfy_topic = NULL WHERE id = $1", silent)
+
+	v := readLadder(t, s)
+	if v.Levels[0].Status != "unreachable" || v.Levels[0].Targets[0].Problem != "nobody is on call today" {
+		t.Errorf("an empty rota should make level 1 unreachable, got %+v", v.Levels[0])
+	}
+	if v.Levels[1].Status != "unreachable" || v.Levels[1].Targets[0].Problem != "has no ntfy topic" {
+		t.Errorf("a person with no topic should make level 2 unreachable, got %+v", v.Levels[1])
+	}
+
+	s.exec(t, "UPDATE users SET disabled_at = 1 WHERE id = $1", silent)
+	if p := readLadder(t, s).Levels[1].Targets[0].Problem; p != "account is disabled" {
+		t.Errorf("a disabled account should say so, got %q", p)
+	}
+}
+
+// Where unanswered incidents are right now, and when the ladder last did its
+// job.
+func TestEscalation_StatusShowsWhoIsWaitingAndLastEscalation(t *testing.T) {
+	s, _ := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	second := teamUser(t, s, "second", "terdut-second")
+	ladder(t, s, second, 0, "terdut-fallback")
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-wait", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.sweepNotify(t)
+
+	// On level 1 it is waiting, which is normal and not yet an escalation.
+	v := readLadder(t, s)
+	if len(v.Levels[0].Waiting) != 1 || v.Levels[0].Status != "ready" || v.LastEscalatedAt != nil {
+		t.Fatalf("a fresh incident waits on level 1 quietly, got %+v", v)
+	}
+
+	overdue(t, s, 1)
+	s.sweepNotify(t)
+	v = readLadder(t, s)
+	if v.Levels[1].Status != "escalating" || len(v.Levels[1].Waiting) != 1 || v.Levels[1].Waiting[0] != 1 {
+		t.Errorf("level 2 should be escalating with the incident on it, got %+v", v.Levels[1])
+	}
+	if v.LastEscalatedAt == nil || v.LastEscalatedIncidentID == nil || *v.LastEscalatedIncidentID != 1 {
+		t.Errorf("the escalation should be recorded, got %+v", v)
+	}
+
+	// Somebody answers: nothing is waiting, but the history stays.
+	s.req(t, http.MethodPost, "/api/incidents/1/acknowledge", nil).Body.Close()
+	v = readLadder(t, s)
+	if v.Levels[1].Status != "ready" || len(v.Levels[1].Waiting) != 0 || v.LastEscalatedAt == nil {
+		t.Errorf("an acknowledged incident stops waiting but stays in the history, got %+v", v)
+	}
+}
+
+// No ladder is a real answer, not an error.
+func TestEscalation_StatusWithoutALadder(t *testing.T) {
+	s, _ := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute})
+	v := readLadder(t, s)
+	if len(v.Levels) != 0 || v.LastEscalatedAt != nil {
+		t.Errorf("a team with no ladder should read as empty, got %+v", v)
+	}
+}

internal/api/helpers.go

@@ -2,9 +2,67 @@ package api
 
 import (
 	"encoding/json"
+	"errors"
 	"net/http"
+	"strconv"
+	"strings"
+
+	"github.com/jackc/pgerrcode"
+	"github.com/jackc/pgx/v5/pgconn"
 )
 
+// sqlArgs accumulates query arguments and hands back the placeholder for each.
+//
+// Postgres numbers its placeholders, so a dynamically assembled WHERE clause has
+// to keep its $1, $2, … in step with the order of the values — which SQLite's
+// positional `?` did for free. Handing out the placeholder and storing the value
+// in one call is what keeps them in step: a filter can be added, removed or
+// reordered without renumbering anything by hand.
+type sqlArgs struct{ vals []any }
+
+// add stores v and returns the placeholder that refers to it.
+func (a *sqlArgs) add(v any) string {
+	a.vals = append(a.vals, v)
+	return "$" + strconv.Itoa(len(a.vals))
+}
+
+// addList stores every value and returns their placeholders as "$1, $2, …",
+// ready to drop into an IN (…) clause. Returns an empty string for no values,
+// which no caller should reach: `IN ()` is a syntax error in Postgres as it was
+// in SQLite, so callers check for an empty set before building the query.
+func (a *sqlArgs) addList(vs []any) string {
+	parts := make([]string, len(vs))
+	for i, v := range vs {
+		parts[i] = a.add(v)
+	}
+	return strings.Join(parts, ", ")
+}
+
+// all returns the accumulated values, to be passed straight to Query or Exec.
+func (a *sqlArgs) all() []any { return a.vals }
+
+// nowEpoch is the SQL expression for "now, as unix seconds", matching how every
+// timestamp in this schema is stored. SQLite spelled it unixepoch().
+//
+// FLOOR, not a bare cast: EXTRACT returns fractional seconds and casting to
+// bigint rounds half up, so a row written at .6 of a second would claim a
+// timestamp one second in the future — off by one against the time.Now().Unix()
+// the Go side stamps, which is what the expiry tests measure.
+const nowEpoch = "FLOOR(EXTRACT(EPOCH FROM now()))::bigint"
+
+// isUniqueViolation reports whether err is a broken unique constraint, which
+// callers turn into 409 Conflict rather than 500.
+//
+// Postgres reports it as SQLSTATE 23505 on a typed error; the SQLite driver this
+// replaced only put "UNIQUE constraint failed" in the message, which is why the
+// check used to be a substring match. Matching the code means a renamed
+// constraint or a translated message cannot quietly turn a conflict back into a
+// 500.
+func isUniqueViolation(err error) bool {
+	var pgErr *pgconn.PgError
+	return errors.As(err, &pgErr) && pgErr.Code == pgerrcode.UniqueViolation
+}
+
 func respond(w http.ResponseWriter, status int, v any) {
 	w.Header().Set("Content-Type", "application/json")
 	w.WriteHeader(status)

internal/api/incident_store.go

@@ -0,0 +1,354 @@
+package api
+
+import (
+	"context"
+	"database/sql"
+	"encoding/json"
+	"sort"
+	"strings"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
+)
+
+// Values for incidents.resolution_source, recording who closed the incident:
+// every member alert stopped firing, or a person decided it was done.
+const (
+	incidentResolutionAlerts = "alerts"
+	incidentResolutionManual = "manual"
+
+	// incidentResolutionRecovered closes a dead man's switch incident whose
+	// heartbeat started arriving again. It cannot be "alerts": these incidents
+	// have no member alerts for the cascade to work from.
+	incidentResolutionRecovered = "recovered"
+)
+
+// Incident timeline event types. Stored as free text so adding one later is not
+// a migration, but these are the ones the server writes.
+const (
+	evTriggered      = "triggered"
+	evAlertAdded     = "alert_added"
+	evAlertResolved  = "alert_resolved"
+	evAcknowledged   = "acknowledged"
+	evUnacknowledged = "unacknowledged"
+	evAssigned       = "assigned"
+	evSnoozed        = "snoozed"
+	evUnsnoozed      = "unsnoozed"
+	evResolved       = "resolved"
+	evNote           = "note"
+	// evResolutionNote is the note worth finding again: what fixed it. The
+	// similar-incidents lookup and the page lead with these; plain notes are
+	// the working chatter and stay one click away.
+	evResolutionNote = "resolution_note"
+	evDeadmanSilent  = "deadman_silent"
+)
+
+// severityLabel is the Alertmanager label an incident's severity is derived from.
+const severityLabel = "severity"
+
+// querier is satisfied by both *sql.DB and *sql.Tx, so the helpers below work
+// inside the webhook's transaction and standalone from handlers and the sweeper.
+type querier interface {
+	ExecContext(ctx context.Context, query string, args ...any) (sql.Result, error)
+	QueryContext(ctx context.Context, query string, args ...any) (*sql.Rows, error)
+	QueryRowContext(ctx context.Context, query string, args ...any) *sql.Row
+}
+
+const incidentSelectFrom = `
+	SELECT i.id, i.team_id, t.name, i.group_key, i.title, i.group_labels, i.status, i.severity,
+	       i.escalation_level,
+	       -- When this level runs out. Computed here rather than in Go because
+	       -- the timeout lives beside the level in the policy, and one join is
+	       -- cheaper than a second query per incident in a list.
+	       (SELECT i.escalation_level_at + el.timeout_seconds
+	          FROM escalation_levels el
+	         WHERE el.team_id = i.team_id AND el.position = i.escalation_level),
+	       i.triggered_at,
+	       i.acknowledged_by, i.acknowledged_at, ack.username,
+	       i.assigned_to, asg.username, i.snoozed_until,
+	       i.resolved_at, i.resolution_source, i.archived_at
+	FROM   incidents i
+	JOIN   teams t ON t.id = i.team_id
+	LEFT   JOIN users ack ON ack.id = i.acknowledged_by
+	LEFT   JOIN users asg ON asg.id = i.assigned_to`
+
+func scanIncident(s scanner) (models.Incident, error) {
+	var i models.Incident
+	var groupLabelsJSON string
+	var triggeredAt int64
+	var ackAt, snoozedUntil, resolvedAt, archivedAt, escalationDue *int64
+
+	if err := s.Scan(
+		&i.ID, &i.TeamID, &i.TeamName, &i.GroupKey, &i.Title, &groupLabelsJSON, &i.Status, &i.Severity,
+		&i.EscalationLevel, &escalationDue,
+		&triggeredAt,
+		&i.AcknowledgedByID, &ackAt, &i.AcknowledgedByUser,
+		&i.AssignedToID, &i.AssignedToUser, &snoozedUntil,
+		&resolvedAt, &i.ResolutionSource, &archivedAt,
+	); err != nil {
+		return i, err
+	}
+
+	json.Unmarshal([]byte(groupLabelsJSON), &i.GroupLabels) //nolint:errcheck
+	i.TriggeredAt = time.Unix(triggeredAt, 0).UTC()
+	i.AcknowledgedAt = unixPtr(ackAt)
+	i.SnoozedUntil = unixPtr(snoozedUntil)
+	i.ResolvedAt = unixPtr(resolvedAt)
+	i.ArchivedAt = unixPtr(archivedAt)
+	i.EscalationDueAt = unixPtr(escalationDue)
+	return i, nil
+}
+
+// unixPtr converts a nullable Unix-second column to a nullable UTC time.
+func unixPtr(sec *int64) *time.Time {
+	if sec == nil {
+		return nil
+	}
+	t := time.Unix(*sec, 0).UTC()
+	return &t
+}
+
+func fetchIncident(ctx context.Context, q querier, id int64) (models.Incident, error) {
+	return scanIncident(q.QueryRowContext(ctx, incidentSelectFrom+" WHERE i.id = $1", id))
+}
+
+// logEvent appends one entry to an incident's timeline. A nil userID means the
+// server acted rather than a person.
+func logEvent(ctx context.Context, q querier, incidentID int64, evType string, userID, alertID *int64, detail *string) error {
+	_, err := q.ExecContext(ctx, `
+		INSERT INTO incident_events (incident_id, type, user_id, alert_id, detail, created_at)
+		VALUES ($1, $2, $3, $4, $5, $6)`,
+		incidentID, evType, userID, alertID, detail, time.Now().Unix())
+	return err
+}
+
+// todayUTC is the schedule's day key. The schedule's smallest unit is one UTC day.
+func todayUTC() string {
+	return time.Now().UTC().Format("2006-01-02")
+}
+
+// currentOnCall returns a team's on-call user for today, or nil when nobody is
+// scheduled. A missing schedule entry is not an error — incidents just open
+// unassigned.
+//
+// Per team: each team keeps its own rota, so two teams can have two different
+// people on call on the same day, which was the point of scoping the schedule.
+func currentOnCall(ctx context.Context, q querier, teamID int64) (*int64, error) {
+	var userID int64
+	err := q.QueryRowContext(ctx,
+		"SELECT user_id FROM schedule_entries WHERE team_id = $1 AND date = $2",
+		teamID, todayUTC()).Scan(&userID)
+	if err == sql.ErrNoRows {
+		return nil, nil
+	}
+	if err != nil {
+		return nil, err
+	}
+	return &userID, nil
+}
+
+// severityRank orders the conventional Alertmanager severity label values.
+// Anything unrecognised sorts below all of them rather than being dropped.
+func severityRank(s string) int {
+	switch strings.ToLower(s) {
+	case "critical":
+		return 4
+	case "error":
+		return 3
+	case "warning":
+		return 2
+	case "info":
+		return 1
+	default:
+		return 0
+	}
+}
+
+// refreshSeverity raises an incident's severity to the highest `severity` label
+// seen across its alerts.
+//
+// It is a high-water mark, never lowered: an incident that hit critical was a
+// critical incident, even after the critical alert clears and a warning is all
+// that is left firing. Downgrading a live incident would also quietly demote it
+// in the queue while the work is still open.
+func refreshSeverity(ctx context.Context, q querier, incidentID int64) error {
+	rows, err := q.QueryContext(ctx, `
+		SELECT a.labels ->> $1
+		FROM   incident_alerts ia
+		JOIN   alerts a ON a.id = ia.alert_id
+		WHERE  ia.incident_id = $2`, severityLabel, incidentID)
+	if err != nil {
+		return err
+	}
+
+	best := ""
+	for rows.Next() {
+		var sev *string
+		if err := rows.Scan(&sev); err != nil {
+			rows.Close()
+			return err
+		}
+		if sev != nil && severityRank(*sev) > severityRank(best) {
+			best = *sev
+		}
+	}
+	if err := rows.Err(); err != nil {
+		rows.Close()
+		return err
+	}
+	rows.Close()
+
+	if best == "" {
+		return nil
+	}
+	// The comparison lives in SQL so an unrelated concurrent update cannot be
+	// clobbered by a stale read.
+	_, err = q.ExecContext(ctx, `
+		UPDATE incidents SET severity = $1
+		 WHERE id = $2
+		   AND (severity IS NULL OR `+severityRankSQL("severity")+` < $3)`,
+		best, incidentID, severityRank(best))
+	return err
+}
+
+// severityRankSQL mirrors severityRank for use inside a statement. SQL cannot
+// order these strings meaningfully on its own.
+func severityRankSQL(col string) string {
+	return `CASE lower(COALESCE(` + col + `, ''))
+		WHEN 'critical' THEN 4
+		WHEN 'error'    THEN 3
+		WHEN 'warning'  THEN 2
+		WHEN 'info'     THEN 1
+		ELSE 0 END`
+}
+
+// resolveIfSettled closes an incident once every alert under it has stopped
+// firing — PagerDuty's cascade, and the only automatic route out of the open
+// state. Reports whether it actually resolved anything.
+func resolveIfSettled(ctx context.Context, q querier, incidentID int64) (bool, error) {
+	res, err := q.ExecContext(ctx, `
+		UPDATE incidents
+		   SET status            = 'resolved',
+		       resolved_at       = $1,
+		       resolution_source = $2
+		 WHERE id = $3
+		   AND resolved_at IS NULL
+		   -- An incident with no members yet is mid-creation, not settled.
+		   AND EXISTS (SELECT 1 FROM incident_alerts ia WHERE ia.incident_id = incidents.id)
+		   AND NOT EXISTS (SELECT 1
+		                     FROM incident_alerts ia
+		                     JOIN alerts a ON a.id = ia.alert_id
+		                    WHERE ia.incident_id = incidents.id
+		                      AND a.status = 'firing')`,
+		time.Now().Unix(), incidentResolutionAlerts, incidentID)
+	if err != nil {
+		return false, err
+	}
+	n, _ := res.RowsAffected()
+	if n == 0 {
+		return false, nil
+	}
+	if err := stopEscalation(ctx, q, incidentID); err != nil {
+		return false, err
+	}
+	if err := logEvent(ctx, q, incidentID, evResolved, nil, nil, nil); err != nil {
+		return false, err
+	}
+	// The all-clear goes only to whoever was paged in the first place, which
+	// enqueueResolved works out from the incident's own notification history.
+	// Manual resolution sends nothing: the person who closed it already knows.
+	return true, enqueueResolved(ctx, q, incidentID)
+}
+
+// acknowledgeIncident records that userID has picked an incident up, and reports
+// whether it changed anything — an already-resolved incident is left alone.
+// Shared by the authenticated handler and the Acknowledge button in a push
+// notification, so both write the same state and the same timeline entry.
+func acknowledgeIncident(ctx context.Context, q querier, incidentID, userID int64) (bool, error) {
+	res, err := q.ExecContext(ctx, `
+		UPDATE incidents
+		   SET status = 'acknowledged', acknowledged_by = $1, acknowledged_at = $2
+		 WHERE id = $3 AND resolved_at IS NULL`,
+		userID, time.Now().Unix(), incidentID)
+	if err != nil {
+		return false, err
+	}
+	if n, _ := res.RowsAffected(); n == 0 {
+		return false, nil
+	}
+	// Somebody has it: stop waking anybody else.
+	if err := stopEscalation(ctx, q, incidentID); err != nil {
+		return false, err
+	}
+	return true, logEvent(ctx, q, incidentID, evAcknowledged, &userID, nil, nil)
+}
+
+// openIncidentForAlert returns the open incident an alert currently belongs to,
+// or 0 when it has none. Used when an alert resolves or expires so the event
+// lands on the right timeline.
+func openIncidentForAlert(ctx context.Context, q querier, alertID int64) (int64, error) {
+	var id int64
+	err := q.QueryRowContext(ctx, `
+		SELECT i.id
+		FROM   incident_alerts ia
+		JOIN   incidents i ON i.id = ia.incident_id
+		WHERE  ia.alert_id = $1 AND i.resolved_at IS NULL`, alertID).Scan(&id)
+	if err == sql.ErrNoRows {
+		return 0, nil
+	}
+	return id, err
+}
+
+// volatileLabels say where a problem ran this time, not what the problem is, so
+// they stay out of the signature. Migration 008's backfill lists the same set.
+var volatileLabels = map[string]bool{
+	"instance": true, "pod": true, "pod_name": true, "pod_ip": true,
+	"container": true, "container_name": true, "endpoint": true,
+}
+
+// incidentSignature identifies "the same problem" across incidents: the alert
+// name plus the stable group labels, sorted. Incidents in one team with equal
+// signatures are what the similar-incidents lookup returns. title stands in for
+// the name when the payload carried no alertname (groupless and dead man's
+// switch incidents).
+func incidentSignature(groupLabels map[string]string, title string) string {
+	name := groupLabels["alertname"]
+	if name == "" {
+		name = title
+	}
+	rest := make([]string, 0, len(groupLabels))
+	for k, v := range groupLabels {
+		if k == "alertname" || volatileLabels[k] {
+			continue
+		}
+		rest = append(rest, k+"="+v)
+	}
+	sort.Strings(rest)
+	return name + "|" + strings.Join(rest, ",")
+}
+
+// incidentTitle renders a human-readable title from Alertmanager's groupLabels,
+// leading with the alert name and appending whatever else the operator grouped
+// by. Falls back to the alert's own name when the payload carried no groupLabels.
+func incidentTitle(groupLabels map[string]string, fallback string) string {
+	name := groupLabels["alertname"]
+	if name == "" {
+		name = fallback
+	}
+	if name == "" {
+		name = "Incident"
+	}
+
+	rest := make([]string, 0, len(groupLabels))
+	for k, v := range groupLabels {
+		if k == "alertname" {
+			continue
+		}
+		rest = append(rest, k+"="+v)
+	}
+	if len(rest) == 0 {
+		return name
+	}
+	sort.Strings(rest)
+	return name + " (" + strings.Join(rest, ", ") + ")"
+}

internal/api/incidents.go

@@ -0,0 +1,599 @@
+package api
+
+import (
+	"database/sql"
+	"fmt"
+	"io"
+	"net/http"
+	"strconv"
+	"strings"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
+	"github.com/go-chi/chi/v5"
+)
+
+func handleListIncidents(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		q := r.URL.Query()
+
+		where := []string{}
+		args := &sqlArgs{}
+
+		// The combined queue: every team the caller belongs to, in one list. A
+		// caller in no team sees an empty queue rather than everybody's.
+		where = append(where, "i.team_id = ANY("+args.add(callerTeamIDs(r.Context()))+")")
+		if team := q.Get("team_id"); team != "" {
+			if n, err := strconv.ParseInt(team, 10, 64); err == nil {
+				where = append(where, "i.team_id = "+args.add(n))
+			}
+		}
+
+		// Without an explicit status the queue shows open work, which is what an
+		// on-call person opens the tool to see.
+		if status := q.Get("status"); status != "" {
+			where = append(where, "i.status = "+args.add(status))
+		} else {
+			where = append(where, "i.resolved_at IS NULL")
+		}
+
+		if q.Get("archived") == "true" {
+			where = append(where, "i.archived_at IS NOT NULL")
+		} else {
+			where = append(where, "i.archived_at IS NULL")
+		}
+
+		// A snooze expires by simply falling into the past; nothing sweeps it.
+		if q.Get("snoozed") == "true" {
+			where = append(where, "i.snoozed_until > "+args.add(time.Now().Unix()))
+		} else {
+			where = append(where, "(i.snoozed_until IS NULL OR i.snoozed_until <= "+args.add(time.Now().Unix())+")")
+		}
+
+		if severity := q.Get("severity"); severity != "" {
+			where = append(where, "i.severity = "+args.add(severity))
+		}
+		if assignee := q.Get("assigned_to"); assignee != "" {
+			if n, err := strconv.ParseInt(assignee, 10, 64); err == nil {
+				where = append(where, "i.assigned_to = "+args.add(n))
+			}
+		}
+		if from := q.Get("from"); from != "" {
+			if t, err := time.Parse("2006-01-02", from); err == nil {
+				where = append(where, "i.triggered_at >= "+args.add(t.UTC().Unix()))
+			}
+		}
+		if to := q.Get("to"); to != "" {
+			if t, err := time.Parse("2006-01-02", to); err == nil {
+				where = append(where, "i.triggered_at < "+args.add(t.UTC().AddDate(0, 0, 1).Unix()))
+			}
+		}
+
+		limit := 50
+		if l := q.Get("limit"); l != "" {
+			if n, err := strconv.Atoi(l); err == nil && n > 0 && n <= 500 {
+				limit = n
+			}
+		}
+
+		order := "i.triggered_at DESC"
+		if q.Get("sort") == "severity" {
+			order = severityRankSQL("i.severity") + " DESC, i.triggered_at DESC"
+		}
+
+		rows, err := db.QueryContext(r.Context(),
+			fmt.Sprintf("%s WHERE %s ORDER BY %s LIMIT %s",
+				incidentSelectFrom, strings.Join(where, " AND "), order, args.add(limit)),
+			args.all()...)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer rows.Close()
+
+		incidents := []models.Incident{}
+		for rows.Next() {
+			i, err := scanIncident(rows)
+			if err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			incidents = append(incidents, i)
+		}
+		respond(w, http.StatusOK, incidents)
+	}
+}
+
+func handleGetIncident(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		inc, err := fetchIncident(r.Context(), db, id)
+		if err == sql.ErrNoRows {
+			respond(w, http.StatusNotFound, errResp("incident not found"))
+			return
+		}
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if inc.Alerts, err = incidentAlerts(r, db, id); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, inc)
+	}
+}
+
+func handleIncidentAlerts(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		if !incidentExists(w, r, db, id) {
+			return
+		}
+		alerts, err := incidentAlerts(r, db, id)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, alerts)
+	}
+}
+
+func handleIncidentTimeline(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		if !incidentExists(w, r, db, id) {
+			return
+		}
+
+		rows, err := db.QueryContext(r.Context(), `
+			SELECT e.id, e.incident_id, e.type, e.user_id, u.username,
+			       e.alert_id, e.detail, e.created_at
+			FROM   incident_events e
+			LEFT   JOIN users u ON u.id = e.user_id
+			WHERE  e.incident_id = $1
+			ORDER  BY e.created_at ASC, e.id ASC`, id)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer rows.Close()
+
+		events := []models.IncidentEvent{}
+		for rows.Next() {
+			var e models.IncidentEvent
+			var ts int64
+			if err := rows.Scan(&e.ID, &e.IncidentID, &e.Type, &e.UserID, &e.Username,
+				&e.AlertID, &e.Detail, &ts); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			e.CreatedAt = time.Unix(ts, 0).UTC()
+			events = append(events, e)
+		}
+		respond(w, http.StatusOK, events)
+	}
+}
+
+func handleIncidentAcknowledge(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		user, _ := userFromContext(r.Context())
+		acked, err := acknowledgeIncident(r.Context(), db, id, user.ID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if !acked {
+			if !incidentExists(w, r, db, id) {
+				return
+			}
+			respond(w, http.StatusConflict, errResp("incident is resolved"))
+			return
+		}
+		respondIncident(w, r, db, id)
+	}
+}
+
+func handleIncidentUnacknowledge(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		user, _ := userFromContext(r.Context())
+		if !updateOpenIncident(w, r, db, id,
+			`UPDATE incidents SET status = 'triggered', acknowledged_by = NULL, acknowledged_at = NULL
+			  WHERE id = $1 AND resolved_at IS NULL`, id) {
+			return
+		}
+		if err := logEvent(r.Context(), db, id, evUnacknowledged, &user.ID, nil, nil); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// handleIncidentResolve closes an incident by hand. This is terminal: a later
+// occurrence opens a new incident rather than reopening this one, which is what
+// stops a resolved incident from reappearing on the next repeat_interval
+// re-send of an alert that never stopped firing. Use snooze for "not now".
+func handleIncidentResolve(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		user, _ := userFromContext(r.Context())
+		// The body is optional: clients that predate resolution notes send none.
+		var req struct {
+			Resolution string `json:"resolution"`
+		}
+		if err := decodeJSON(r, &req); err != nil && err != io.EOF {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		req.Resolution = strings.TrimSpace(req.Resolution)
+		if !updateOpenIncident(w, r, db, id,
+			`UPDATE incidents SET status = 'resolved', resolved_at = $1, resolution_source = $2
+			  WHERE id = $3 AND resolved_at IS NULL`,
+			time.Now().Unix(), incidentResolutionManual, id) {
+			return
+		}
+		// A person closing an incident is the clearest possible "I have this".
+		if err := stopEscalation(r.Context(), db, id); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if err := logEvent(r.Context(), db, id, evResolved, &user.ID, nil, nil); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if req.Resolution != "" {
+			if err := logEvent(r.Context(), db, id, evResolutionNote, &user.ID, nil, &req.Resolution); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+		}
+		respondIncident(w, r, db, id)
+	}
+}
+
+func handleIncidentAssign(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		var req struct {
+			UserID int64 `json:"user_id"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		if req.UserID == 0 {
+			respond(w, http.StatusBadRequest, errResp("user_id is required"))
+			return
+		}
+		var exists int
+		if err := db.QueryRowContext(r.Context(),
+			"SELECT 1 FROM users WHERE id = $1", req.UserID).Scan(&exists); err != nil {
+			respond(w, http.StatusNotFound, errResp("user not found"))
+			return
+		}
+
+		if !updateOpenIncident(w, r, db, id,
+			"UPDATE incidents SET assigned_to = $1 WHERE id = $2 AND resolved_at IS NULL",
+			req.UserID, id) {
+			return
+		}
+		// On an "assigned" event user_id is the assignee, not the actor.
+		if err := logEvent(r.Context(), db, id, evAssigned, &req.UserID, nil, nil); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respondIncident(w, r, db, id)
+	}
+}
+
+// handleIncidentSnooze hides an incident from the default queue without closing
+// it. Accepts either an absolute {"until": RFC3339} or a relative
+// {"duration": "2h"}.
+func handleIncidentSnooze(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		var req struct {
+			Until    string `json:"until"`
+			Duration string `json:"duration"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+
+		var until time.Time
+		switch {
+		case req.Until != "":
+			t, err := time.Parse(time.RFC3339, req.Until)
+			if err != nil {
+				respond(w, http.StatusBadRequest, errResp("invalid until (expected RFC3339)"))
+				return
+			}
+			until = t
+		case req.Duration != "":
+			d, err := time.ParseDuration(req.Duration)
+			if err != nil {
+				respond(w, http.StatusBadRequest, errResp("invalid duration"))
+				return
+			}
+			until = time.Now().Add(d)
+		default:
+			respond(w, http.StatusBadRequest, errResp("until or duration is required"))
+			return
+		}
+		if !until.After(time.Now()) {
+			respond(w, http.StatusBadRequest, errResp("snooze must end in the future"))
+			return
+		}
+
+		user, _ := userFromContext(r.Context())
+		if !updateOpenIncident(w, r, db, id,
+			"UPDATE incidents SET snoozed_until = $1 WHERE id = $2 AND resolved_at IS NULL",
+			until.Unix(), id) {
+			return
+		}
+		detail := until.UTC().Format(time.RFC3339)
+		if err := logEvent(r.Context(), db, id, evSnoozed, &user.ID, nil, &detail); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respondIncident(w, r, db, id)
+	}
+}
+
+func handleIncidentUnsnooze(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		user, _ := userFromContext(r.Context())
+		if !updateOpenIncident(w, r, db, id,
+			"UPDATE incidents SET snoozed_until = NULL WHERE id = $1 AND resolved_at IS NULL", id) {
+			return
+		}
+		if err := logEvent(r.Context(), db, id, evUnsnoozed, &user.ID, nil, nil); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+func handleIncidentArchive(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		res, err := db.ExecContext(r.Context(),
+			"UPDATE incidents SET archived_at = "+nowEpoch+" WHERE id = $1", id)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("incident not found"))
+			return
+		}
+		respondIncident(w, r, db, id)
+	}
+}
+
+func handleIncidentUnarchive(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		res, err := db.ExecContext(r.Context(),
+			"UPDATE incidents SET archived_at = NULL WHERE id = $1", id)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("incident not found"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// handleCreateNote adds a note to the timeline. Notes are ordinary events, so a
+// single query renders the whole story of an incident in order.
+func handleCreateNote(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		var req struct {
+			Content string `json:"content"`
+			// Pinned files the note as the resolution note: what fixed it.
+			Pinned bool `json:"pinned"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		noteType := evNote
+		if req.Pinned {
+			noteType = evResolutionNote
+		}
+		if req.Content == "" {
+			respond(w, http.StatusBadRequest, errResp("content is required"))
+			return
+		}
+		if !incidentExists(w, r, db, id) {
+			return
+		}
+
+		user, _ := userFromContext(r.Context())
+		now := time.Now()
+		var eventID int64
+		err := db.QueryRowContext(r.Context(), `
+			INSERT INTO incident_events (incident_id, type, user_id, detail, created_at)
+			VALUES ($1, $2, $3, $4, $5)
+			RETURNING id`, id, noteType, user.ID, req.Content, now.Unix()).Scan(&eventID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		respond(w, http.StatusCreated, models.IncidentEvent{
+			ID:         eventID,
+			IncidentID: id,
+			Type:       noteType,
+			UserID:     &user.ID,
+			Username:   &user.Username,
+			Detail:     &req.Content,
+			CreatedAt:  now.UTC().Truncate(time.Second),
+		})
+	}
+}
+
+// handleDeleteNote removes one of your own notes. Only notes are deletable — the
+// rest of the timeline is what actually happened, and is not editable.
+func handleDeleteNote(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		eventID, err := strconv.ParseInt(chi.URLParam(r, "eventID"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid note id"))
+			return
+		}
+
+		user, _ := userFromContext(r.Context())
+		res, err := db.ExecContext(r.Context(), `
+			DELETE FROM incident_events
+			 WHERE id = $1 AND incident_id = $2 AND type IN ($3, $4) AND user_id = $5`,
+			eventID, id, evNote, evResolutionNote, user.ID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("note not found"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Shared handler plumbing
+// ---------------------------------------------------------------------------
+
+// incidentIDParam reads {id} from the path AND confirms the incident belongs to
+// a team the caller is in. Both in one place, deliberately: every incident route
+// goes through here, so scoping cannot be forgotten by writing a new handler
+// that only remembers the first half.
+//
+// An incident in somebody else's team is reported as not found rather than
+// forbidden, because "there is an incident 41 you may not see" is itself
+// something only that team should know.
+func incidentIDParam(w http.ResponseWriter, r *http.Request, db *sql.DB) (int64, bool) {
+	id, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
+	if err != nil {
+		respond(w, http.StatusBadRequest, errResp("invalid incident id"))
+		return 0, false
+	}
+	if !incidentExists(w, r, db, id) {
+		return 0, false
+	}
+	return id, true
+}
+
+// incidentExists reports whether the incident is one the caller may see at all.
+func incidentExists(w http.ResponseWriter, r *http.Request, db *sql.DB, id int64) bool {
+	var exists int
+	if err := db.QueryRowContext(r.Context(),
+		"SELECT 1 FROM incidents WHERE id = $1 AND team_id = ANY($2)",
+		id, callerTeamIDs(r.Context())).Scan(&exists); err != nil {
+		respond(w, http.StatusNotFound, errResp("incident not found"))
+		return false
+	}
+	return true
+}
+
+// updateOpenIncident runs a mutation that is only valid while an incident is
+// open. The query must be constrained to `resolved_at IS NULL`, so no rows means
+// either the incident does not exist or it is already closed — two different
+// answers the caller should not have to distinguish itself.
+func updateOpenIncident(w http.ResponseWriter, r *http.Request, db *sql.DB, id int64, query string, args ...any) bool {
+	res, err := db.ExecContext(r.Context(), query, args...)
+	if err != nil {
+		respond(w, http.StatusInternalServerError, errResp("internal error"))
+		return false
+	}
+	if n, _ := res.RowsAffected(); n > 0 {
+		return true
+	}
+	if !incidentExists(w, r, db, id) {
+		return false
+	}
+	respond(w, http.StatusConflict, errResp("incident is resolved"))
+	return false
+}
+
+func respondIncident(w http.ResponseWriter, r *http.Request, db *sql.DB, id int64) {
+	inc, err := fetchIncident(r.Context(), db, id)
+	if err != nil {
+		respond(w, http.StatusInternalServerError, errResp("internal error"))
+		return
+	}
+	respond(w, http.StatusOK, inc)
+}
+
+// incidentAlerts loads the alerts under an incident, newest signal first.
+func incidentAlerts(r *http.Request, db *sql.DB, id int64) ([]models.Alert, error) {
+	rows, err := db.QueryContext(r.Context(), alertSelectFrom+`
+		JOIN incident_alerts m ON m.alert_id = a.id
+		WHERE m.incident_id = $1
+		ORDER BY a.received_at DESC`, id)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+
+	alerts := []models.Alert{}
+	for rows.Next() {
+		a, err := scanAlert(rows)
+		if err != nil {
+			return nil, err
+		}
+		alerts = append(alerts, a)
+	}
+	return alerts, rows.Err()
+}

internal/api/incidents_test.go

@@ -0,0 +1,729 @@
+package api_test
+
+import (
+	"context"
+	"fmt"
+	"net/http"
+	"testing"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/api"
+)
+
+// amAlert builds one alert of a webhook payload.
+func amAlert(fingerprint, name, status, startsAt, endsAt string, labels map[string]string) map[string]any {
+	l := map[string]string{"alertname": name}
+	for k, v := range labels {
+		l[k] = v
+	}
+	return map[string]any{
+		"status":       status,
+		"labels":       l,
+		"annotations":  map[string]string{},
+		"startsAt":     startsAt,
+		"endsAt":       endsAt,
+		"generatorURL": "",
+		"fingerprint":  fingerprint,
+	}
+}
+
+func listIncidents(t *testing.T, s *ts, query string) []map[string]any {
+	t.Helper()
+	var out []map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/incidents"+query, nil), &out)
+	return out
+}
+
+func getIncident(t *testing.T, s *ts, id int) map[string]any {
+	t.Helper()
+	var out map[string]any
+	decode(t, s.req(t, http.MethodGet, fmt.Sprintf("/api/incidents/%d", id), nil), &out)
+	return out
+}
+
+func timeline(t *testing.T, s *ts, id int) []map[string]any {
+	t.Helper()
+	var out []map[string]any
+	decode(t, s.req(t, http.MethodGet, fmt.Sprintf("/api/incidents/%d/timeline", id), nil), &out)
+	return out
+}
+
+// eventTypes flattens a timeline to its event types, which is what the ordering
+// assertions actually care about.
+func eventTypes(events []map[string]any) []string {
+	types := make([]string, len(events))
+	for i, e := range events {
+		types[i] = e["type"].(string)
+	}
+	return types
+}
+
+// countIncidents counts rows directly, including resolved and archived ones that
+// no list view returns.
+func (s *ts) countIncidents(t *testing.T) int {
+	t.Helper()
+	var n int
+	if err := s.db.QueryRow("SELECT COUNT(*) FROM incidents").Scan(&n); err != nil {
+		t.Fatalf("count incidents: %v", err)
+	}
+	return n
+}
+
+// ---------------------------------------------------------------------------
+// Ingest: alerts becoming incidents
+// ---------------------------------------------------------------------------
+
+func TestWebhook_FiringOpensIncident(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-1", "HighCPU", "firing", "2026-05-20T10:00:00Z", zeroTime,
+			map[string]string{"severity": "critical"}),
+	}, "{}:{alertname=\"HighCPU\"}")
+
+	incidents := listIncidents(t, s, "")
+	if len(incidents) != 1 {
+		t.Fatalf("expected 1 incident, got %d", len(incidents))
+	}
+	inc := incidents[0]
+	if inc["status"] != "triggered" {
+		t.Errorf("expected status triggered, got %v", inc["status"])
+	}
+	if inc["severity"] != "critical" {
+		t.Errorf("expected severity critical, got %v", inc["severity"])
+	}
+	if inc["title"] != "HighCPU" {
+		t.Errorf("expected title from groupLabels, got %v", inc["title"])
+	}
+
+	// The alert points back at the incident it opened.
+	var alerts []map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/alerts", nil), &alerts)
+	if len(alerts) != 1 || alerts[0]["incident_id"] == nil {
+		t.Fatalf("expected the alert to carry an incident_id, got %v", alerts)
+	}
+}
+
+// Alertmanager already grouped these; we adopt its answer rather than
+// correlating again.
+func TestWebhook_SameGroupKeyJoinsOneIncident(t *testing.T) {
+	s := newTS(t)
+	const groupKey = "{}:{alertname=\"DiskFull\"}"
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-a", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+		amAlert("fp-b", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	}, groupKey)
+
+	incidents := listIncidents(t, s, "")
+	if len(incidents) != 1 {
+		t.Fatalf("expected 1 incident for one groupKey, got %d", len(incidents))
+	}
+	id := int(incidents[0]["id"].(float64))
+
+	inc := getIncident(t, s, id)
+	members, _ := inc["alerts"].([]any)
+	if len(members) != 2 {
+		t.Fatalf("expected 2 alerts under the incident, got %d", len(members))
+	}
+
+	added := 0
+	for _, ty := range eventTypes(timeline(t, s, id)) {
+		if ty == "alert_added" {
+			added++
+		}
+	}
+	if added != 2 {
+		t.Errorf("expected 2 alert_added events, got %d", added)
+	}
+}
+
+// The load-bearing rule. Alertmanager re-sends firing notifications every
+// repeat_interval; if those re-sends reopened incidents, resolving one by hand
+// would mean nothing.
+func TestWebhook_HeartbeatDoesNotReopenResolvedIncident(t *testing.T) {
+	s := newTS(t)
+	const groupKey = "{}:{alertname=\"Flapper\"}"
+	alert := amAlert("fp-hb", "Flapper", "firing", "2026-05-20T10:00:00Z", zeroTime, nil)
+
+	postWebhook(t, s, []map[string]any{alert}, groupKey)
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil)
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("resolve returned %d", resp.StatusCode)
+	}
+	resp.Body.Close()
+
+	// Same startsAt, same fingerprint: a re-send, not a new occurrence.
+	postWebhook(t, s, []map[string]any{alert}, groupKey)
+
+	if n := s.countIncidents(t); n != 1 {
+		t.Fatalf("expected the heartbeat to open no incident, got %d total", n)
+	}
+	if inc := getIncident(t, s, 1); inc["resolved_at"] == nil {
+		t.Error("expected incident 1 to stay resolved")
+	}
+
+	// The alert itself is still firing and still being tracked — only the work
+	// item is closed.
+	status, _, _ := s.alertRow(t, "fp-hb")
+	if status != "firing" {
+		t.Errorf("expected the alert to still be firing, got %q", status)
+	}
+}
+
+func TestWebhook_NewOccurrenceOpensNewIncident(t *testing.T) {
+	s := newTS(t)
+	const groupKey = "{}:{alertname=\"Recurring\"}"
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-new", "Recurring", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	}, groupKey)
+	s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil).Body.Close()
+
+	// A newer startsAt is a genuinely new occurrence, not a re-send.
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-new", "Recurring", "firing", "2026-05-21T09:00:00Z", zeroTime, nil),
+	}, groupKey)
+
+	if n := s.countIncidents(t); n != 2 {
+		t.Fatalf("expected a second incident for the new occurrence, got %d total", n)
+	}
+	open := listIncidents(t, s, "")
+	if len(open) != 1 || int(open[0]["id"].(float64)) != 2 {
+		t.Fatalf("expected incident 2 to be the open one, got %v", open)
+	}
+
+	// The new incident starts unacknowledged: that is the point of the split.
+	if open[0]["acknowledged_by"] != nil {
+		t.Error("expected a fresh occurrence to start unacknowledged")
+	}
+}
+
+func TestWebhook_ResolvedOnlyPayloadOpensNothing(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-res", "AlreadyOver", "resolved", "2026-05-20T10:00:00Z", "2026-05-20T11:00:00Z", nil),
+	}, "{}:{alertname=\"AlreadyOver\"}")
+
+	if n := s.countIncidents(t); n != 0 {
+		t.Errorf("expected no incident from a resolved-only payload, got %d", n)
+	}
+	if status, _, _ := s.alertRow(t, "fp-res"); status != "resolved" {
+		t.Errorf("expected the alert itself to be stored, got %q", status)
+	}
+}
+
+// An incident that hit critical was a critical incident, even once the critical
+// alert clears and only a warning is left.
+func TestIncident_SeverityIsHighWaterMark(t *testing.T) {
+	s := newTS(t)
+	const groupKey = "{}:{alertname=\"Mixed\"}"
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-warn", "Mixed", "firing", "2026-05-20T10:00:00Z", zeroTime,
+			map[string]string{"severity": "warning"}),
+		amAlert("fp-crit", "Mixed", "firing", "2026-05-20T10:00:00Z", zeroTime,
+			map[string]string{"severity": "critical"}),
+	}, groupKey)
+
+	if inc := getIncident(t, s, 1); inc["severity"] != "critical" {
+		t.Fatalf("expected severity critical, got %v", inc["severity"])
+	}
+
+	// The critical alert clears; the warning keeps the incident open.
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-crit", "Mixed", "resolved", "2026-05-20T10:00:00Z", "2026-05-20T11:00:00Z",
+			map[string]string{"severity": "critical"}),
+	}, groupKey)
+
+	inc := getIncident(t, s, 1)
+	if inc["resolved_at"] != nil {
+		t.Fatal("expected the incident to stay open")
+	}
+	if inc["severity"] != "critical" {
+		t.Errorf("expected severity to stay critical, got %v", inc["severity"])
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Resolution cascade
+// ---------------------------------------------------------------------------
+
+func TestIncident_AllAlertsResolvedAutoResolves(t *testing.T) {
+	s := newTS(t)
+	const groupKey = "{}:{alertname=\"Pair\"}"
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-p1", "Pair", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+		amAlert("fp-p2", "Pair", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	}, groupKey)
+
+	// One down, one still firing: the work is not done.
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-p1", "Pair", "resolved", "2026-05-20T10:00:00Z", "2026-05-20T11:00:00Z", nil),
+	}, groupKey)
+	if inc := getIncident(t, s, 1); inc["resolved_at"] != nil {
+		t.Fatal("expected the incident to stay open while an alert is firing")
+	}
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-p2", "Pair", "resolved", "2026-05-20T10:00:00Z", "2026-05-20T11:30:00Z", nil),
+	}, groupKey)
+
+	inc := getIncident(t, s, 1)
+	if inc["status"] != "resolved" {
+		t.Errorf("expected status resolved, got %v", inc["status"])
+	}
+	if inc["resolution_source"] != "alerts" {
+		t.Errorf("expected resolution_source alerts, got %v", inc["resolution_source"])
+	}
+}
+
+// Expiry is inference, not observation, but it still has to close the work item
+// — otherwise a lost resolved notification leaves an incident open forever.
+func TestExpiry_CascadesToIncidentResolution(t *testing.T) {
+	s := newTS(t)
+	postAlert(t, s, "fp-exp", "firing", time.Now().Add(-24*time.Hour).Format(time.RFC3339), zeroTime)
+
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = 'fp-exp'",
+		time.Now().Add(-10*time.Hour).Unix())
+	sweep(t, s, 6*time.Hour)
+
+	inc := getIncident(t, s, 1)
+	if inc["status"] != "resolved" {
+		t.Errorf("expected the incident to resolve after expiry, got %v", inc["status"])
+	}
+	if inc["resolution_source"] != "alerts" {
+		t.Errorf("expected resolution_source alerts, got %v", inc["resolution_source"])
+	}
+
+	// The expiry is recorded against the alert, not the incident.
+	if _, source, _ := s.alertRow(t, "fp-exp"); source == nil || *source != "expiry" {
+		t.Errorf("expected the alert's resolution_source to stay expiry, got %v", source)
+	}
+	if types := eventTypes(timeline(t, s, 1)); !contains(types, "alert_resolved") {
+		t.Errorf("expected an alert_resolved event on the timeline, got %v", types)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Workflow actions
+// ---------------------------------------------------------------------------
+
+func TestIncident_Acknowledge(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-ack", "X", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/acknowledge", nil)
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("acknowledge returned %d", resp.StatusCode)
+	}
+	var inc map[string]any
+	decode(t, resp, &inc)
+	if inc["acknowledged_by"] == nil {
+		t.Error("expected acknowledged_by to be set")
+	}
+	if inc["status"] != "acknowledged" {
+		t.Errorf("expected status acknowledged, got %v", inc["status"])
+	}
+
+	resp = s.req(t, http.MethodDelete, "/api/incidents/1/acknowledge", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("unacknowledge returned %d", resp.StatusCode)
+	}
+	if inc := getIncident(t, s, 1); inc["status"] != "triggered" {
+		t.Errorf("expected status back to triggered, got %v", inc["status"])
+	}
+}
+
+func TestIncident_ManualResolveIsTerminal(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-term", "Terminal", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil)
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("first resolve returned %d", resp.StatusCode)
+	}
+	var inc map[string]any
+	decode(t, resp, &inc)
+	if inc["resolution_source"] != "manual" {
+		t.Errorf("expected resolution_source manual, got %v", inc["resolution_source"])
+	}
+
+	resp = s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusConflict {
+		t.Errorf("expected 409 on re-resolve, got %d", resp.StatusCode)
+	}
+
+	// Acknowledging a closed incident is equally meaningless.
+	resp = s.req(t, http.MethodPost, "/api/incidents/1/acknowledge", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusConflict {
+		t.Errorf("expected 409 acknowledging a resolved incident, got %d", resp.StatusCode)
+	}
+}
+
+func TestIncident_SnoozeHiddenFromDefaultList(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-snz", "Noisy", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/snooze", map[string]string{"duration": "2h"})
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("snooze returned %d", resp.StatusCode)
+	}
+	var inc map[string]any
+	decode(t, resp, &inc)
+	if inc["snoozed_until"] == nil {
+		t.Error("expected snoozed_until to be set")
+	}
+
+	if got := listIncidents(t, s, ""); len(got) != 0 {
+		t.Errorf("expected the snoozed incident to be hidden, got %d", len(got))
+	}
+	if got := listIncidents(t, s, "?snoozed=true"); len(got) != 1 {
+		t.Errorf("expected snoozed=true to show it, got %d", len(got))
+	}
+
+	// A snooze is not a resolution: the incident is still open work.
+	if inc := getIncident(t, s, 1); inc["resolved_at"] != nil {
+		t.Error("expected a snoozed incident to stay open")
+	}
+
+	resp = s.req(t, http.MethodDelete, "/api/incidents/1/snooze", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("unsnooze returned %d", resp.StatusCode)
+	}
+	if got := listIncidents(t, s, ""); len(got) != 1 {
+		t.Errorf("expected the incident back in the default list, got %d", len(got))
+	}
+}
+
+func TestIncident_SnoozeRejectsPastDeadline(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-past", "Past", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/snooze",
+		map[string]string{"until": time.Now().Add(-time.Hour).UTC().Format(time.RFC3339)})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusBadRequest {
+		t.Errorf("expected 400 for a snooze in the past, got %d", resp.StatusCode)
+	}
+}
+
+// The schedule stops being decorative here: it is read at trigger time.
+func TestIncident_AutoAssignedToCurrentOnCall(t *testing.T) {
+	s := newTS(t)
+
+	today := time.Now().UTC().Format("2006-01-02")
+	resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
+		map[string]any{"user_id": 1, "dates": []string{today}})
+	if resp.StatusCode != http.StatusCreated {
+		t.Fatalf("schedule assignment returned %d", resp.StatusCode)
+	}
+	resp.Body.Close()
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-oncall", "PageMe", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+
+	inc := getIncident(t, s, 1)
+	if inc["assigned_to"] != "admin" {
+		t.Errorf("expected the incident assigned to today's on-call, got %v", inc["assigned_to"])
+	}
+	if types := eventTypes(timeline(t, s, 1)); !contains(types, "assigned") {
+		t.Errorf("expected an assigned event, got %v", types)
+	}
+}
+
+func TestIncident_AssignToUser(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-asg", "Assignable", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+
+	s.req(t, http.MethodPost, "/api/users",
+		map[string]string{"username": "alice", "email": "alice@test.com"}).Body.Close()
+
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/assign", map[string]any{"user_id": 2})
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("assign returned %d", resp.StatusCode)
+	}
+	var inc map[string]any
+	decode(t, resp, &inc)
+	if inc["assigned_to"] != "alice" {
+		t.Errorf("expected assigned_to alice, got %v", inc["assigned_to"])
+	}
+
+	resp = s.req(t, http.MethodPost, "/api/incidents/1/assign", map[string]any{"user_id": 99})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNotFound {
+		t.Errorf("expected 404 assigning an unknown user, got %d", resp.StatusCode)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Timeline and notes
+// ---------------------------------------------------------------------------
+
+func TestIncident_TimelineOrdering(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-tl", "Storyline", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+
+	s.req(t, http.MethodPost, "/api/incidents/1/acknowledge", nil).Body.Close()
+	s.req(t, http.MethodPost, "/api/incidents/1/notes",
+		map[string]string{"content": "looking into it"}).Body.Close()
+	s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil).Body.Close()
+
+	events := timeline(t, s, 1)
+	want := []string{"triggered", "alert_added", "acknowledged", "note", "resolved"}
+	got := eventTypes(events)
+	if len(got) != len(want) {
+		t.Fatalf("expected timeline %v, got %v", want, got)
+	}
+	for i := range want {
+		if got[i] != want[i] {
+			t.Fatalf("expected timeline %v, got %v", want, got)
+		}
+	}
+
+	// The note carries its author; system events do not.
+	for _, e := range events {
+		if e["type"] == "note" {
+			if e["username"] != "admin" || e["detail"] != "looking into it" {
+				t.Errorf("unexpected note event: %v", e)
+			}
+		}
+		if e["type"] == "triggered" && e["username"] != nil {
+			t.Errorf("expected the triggered event to have no author, got %v", e["username"])
+		}
+	}
+}
+
+func TestIncident_NoteDeleteOwnOnly(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-note", "Y", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+
+	s.req(t, http.MethodPost, "/api/users",
+		map[string]string{"username": "alice", "email": "alice@test.com"}).Body.Close()
+	var keyData map[string]any
+	decode(t, s.req(t, http.MethodPost, "/api/users/2/api-keys",
+		map[string]string{"name": "alice-key"}), &keyData)
+	aliceKey := keyData["key"].(string)
+
+	var note map[string]any
+	decode(t, s.req(t, http.MethodPost, "/api/incidents/1/notes",
+		map[string]string{"content": "admin note"}), &note)
+	noteID := int(note["id"].(float64))
+
+	// Alice cannot delete admin's note.
+	req, _ := http.NewRequest(http.MethodDelete,
+		fmt.Sprintf("%s/api/incidents/1/notes/%d", s.URL, noteID), nil)
+	req.Header.Set("Authorization", "Bearer "+aliceKey)
+	resp, _ := http.DefaultClient.Do(req)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNotFound {
+		t.Errorf("expected 404 deleting another user's note, got %d", resp.StatusCode)
+	}
+
+	resp = s.req(t, http.MethodDelete, fmt.Sprintf("/api/incidents/1/notes/%d", noteID), nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Errorf("expected 204 deleting own note, got %d", resp.StatusCode)
+	}
+}
+
+// Only notes are deletable — the rest of the timeline is what happened.
+func TestIncident_CannotDeleteSystemEvent(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-sys", "System", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+
+	events := timeline(t, s, 1)
+	id := int(events[0]["id"].(float64))
+	resp := s.req(t, http.MethodDelete, fmt.Sprintf("/api/incidents/1/notes/%d", id), nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNotFound {
+		t.Errorf("expected 404 deleting a system event, got %d", resp.StatusCode)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Archive
+// ---------------------------------------------------------------------------
+
+func TestIncident_ArchiveRoundTrip(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-arc", "Archivable", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil).Body.Close()
+
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/archive", nil)
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("archive returned %d", resp.StatusCode)
+	}
+	var inc map[string]any
+	decode(t, resp, &inc)
+	if inc["archived_at"] == nil {
+		t.Error("expected archived_at to be set")
+	}
+
+	if got := listIncidents(t, s, "?status=resolved"); len(got) != 0 {
+		t.Errorf("expected the archived incident to be hidden, got %d", len(got))
+	}
+	if got := listIncidents(t, s, "?status=resolved&archived=true"); len(got) != 1 {
+		t.Errorf("expected archived=true to show it, got %d", len(got))
+	}
+
+	resp = s.req(t, http.MethodDelete, "/api/incidents/1/archive", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("unarchive returned %d", resp.StatusCode)
+	}
+	if got := listIncidents(t, s, "?status=resolved"); len(got) != 1 {
+		t.Errorf("expected the incident back, got %d", len(got))
+	}
+}
+
+func TestSweeper_ArchivesResolvedIncidents(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-swp", "Old", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil).Body.Close()
+
+	s.exec(t, "UPDATE incidents SET resolved_at = $1 WHERE id = 1",
+		time.Now().Add(-30*24*time.Hour).Unix())
+	api.Sweep(context.Background(), s.db, 7*24*time.Hour, 6*time.Hour, s.notify)
+
+	if inc := getIncident(t, s, 1); inc["archived_at"] == nil {
+		t.Error("expected the sweeper to archive a long-resolved incident")
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Stats
+// ---------------------------------------------------------------------------
+
+func TestStats_Incidents(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-s1", "One", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	}, "g1")
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-s2", "Two", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	}, "g2")
+	s.req(t, http.MethodPost, "/api/incidents/1/acknowledge", nil).Body.Close()
+	s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil).Body.Close()
+
+	var stats map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/stats/incidents", nil), &stats)
+
+	if stats["total"].(float64) != 2 {
+		t.Errorf("expected total 2, got %v", stats["total"])
+	}
+	if stats["resolved"].(float64) != 1 {
+		t.Errorf("expected resolved 1, got %v", stats["resolved"])
+	}
+	if stats["triggered"].(float64) != 1 {
+		t.Errorf("expected triggered 1, got %v", stats["triggered"])
+	}
+	// One incident has been acknowledged and resolved, so both averages exist.
+	if stats["mtta_seconds"] == nil || stats["mttr_seconds"] == nil {
+		t.Errorf("expected mtta and mttr to be computable, got %v", stats)
+	}
+}
+
+// An empty window is a report of zero, not a failure. SUM over no rows is NULL
+// in Postgres as it was in SQLite, and that used to come back as a 500 the
+// moment every incident was archived — the state a quiet installation settles
+// into.
+func TestStats_IncidentsEmptyWindowIsZeroNotAnError(t *testing.T) {
+	s := newTS(t)
+
+	// No incidents at all.
+	resp := s.req(t, http.MethodGet, "/api/stats/incidents", nil)
+	if resp.StatusCode != http.StatusOK {
+		resp.Body.Close()
+		t.Fatalf("expected 200 on an empty database, got %d", resp.StatusCode)
+	}
+	var stats map[string]any
+	decode(t, resp, &stats)
+	for _, k := range []string{"total", "triggered", "acknowledged", "resolved"} {
+		if stats[k].(float64) != 0 {
+			t.Errorf("expected %s 0, got %v", k, stats[k])
+		}
+	}
+
+	// And with every incident archived out of the window.
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-s4", "Gone", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.req(t, http.MethodPost, "/api/incidents/1/archive", nil).Body.Close()
+
+	resp = s.req(t, http.MethodGet, "/api/stats/incidents", nil)
+	if resp.StatusCode != http.StatusOK {
+		resp.Body.Close()
+		t.Fatalf("expected 200 when every incident is archived, got %d", resp.StatusCode)
+	}
+	stats = nil
+	decode(t, resp, &stats)
+	if stats["total"].(float64) != 0 {
+		t.Errorf("expected total 0, got %v", stats["total"])
+	}
+}
+
+// The alert stats share the same aggregate, and the same empty-window trap.
+func TestStats_AlertsEmptyWindowIsZeroNotAnError(t *testing.T) {
+	s := newTS(t)
+	resp := s.req(t, http.MethodGet, "/api/stats/alerts", nil)
+	if resp.StatusCode != http.StatusOK {
+		resp.Body.Close()
+		t.Fatalf("expected 200 on an empty database, got %d", resp.StatusCode)
+	}
+	var stats map[string]any
+	decode(t, resp, &stats)
+	for _, k := range []string{"total", "firing", "resolved"} {
+		if stats[k].(float64) != 0 {
+			t.Errorf("expected %s 0, got %v", k, stats[k])
+		}
+	}
+}
+
+// Nothing acknowledged yet means "no data", which is not the same claim as zero.
+func TestStats_IncidentsNullMTTAWhenNothingAcknowledged(t *testing.T) {
+	s := newTS(t)
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-s3", "Untouched", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+
+	var stats map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/stats/incidents", nil), &stats)
+	if stats["mtta_seconds"] != nil {
+		t.Errorf("expected mtta_seconds null, got %v", stats["mtta_seconds"])
+	}
+}
+
+func contains(haystack []string, needle string) bool {
+	for _, s := range haystack {
+		if s == needle {
+			return true
+		}
+	}
+	return false
+}

internal/api/members_test.go

@@ -0,0 +1,154 @@
+package api_test
+
+import (
+	"net/http"
+	"testing"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/api"
+)
+
+func testNotify() api.NotifyConfig {
+	return api.NotifyConfig{PublicURL: "https://terdut.example.com", RepeatEvery: 15 * time.Minute}
+}
+
+type memberView struct {
+	Username     string  `json:"username"`
+	Role         string  `json:"role"`
+	Status       string  `json:"status"`
+	OnCall       bool    `json:"on_call"`
+	NextShift    *string `json:"next_shift"`
+	Pageable     bool    `json:"pageable"`
+	Problem      string  `json:"problem"`
+	LastActiveAt *string `json:"last_active_at"`
+}
+
+func readMembers(t *testing.T, s *ts) map[string]memberView {
+	t.Helper()
+	var list []memberView
+	decode(t, s.req(t, http.MethodGet, "/api/teams/"+defaultTeam+"/members", nil), &list)
+	out := map[string]memberView{}
+	for _, m := range list {
+		out[m.Username] = m
+	}
+	return out
+}
+
+// The list says who is on call, who could not be woken, and who is merely
+// there — and an on-call person who cannot be paged is the red one.
+func TestMembers_StatusReflectsRotaAndPageability(t *testing.T) {
+	s, _ := notifyTS(t, testNotify()) // admin is on call today, with a topic
+	teamUser(t, s, "reachable", "terdut-reachable")
+	silent := teamUser(t, s, "silent", "terdut-silent")
+	s.exec(t, "UPDATE users SET ntfy_topic = NULL WHERE id = $1", silent)
+
+	got := readMembers(t, s)
+	if m := got["admin"]; m.Status != "oncall" || !m.OnCall || !m.Pageable {
+		t.Errorf("the person on call should read on call, got %+v", m)
+	}
+	if m := got["reachable"]; m.Status != "reachable" || m.OnCall {
+		t.Errorf("a member with a topic who is off the rota is reachable, got %+v", m)
+	}
+	if m := got["silent"]; m.Status != "unpageable" || m.Problem != "has no ntfy topic" {
+		t.Errorf("no topic means they cannot be paged, got %+v", m)
+	}
+
+	// Being on call does not rescue an account that cannot be woken.
+	s.exec(t, "UPDATE users SET ntfy_topic = NULL WHERE username = 'admin'")
+	if m := readMembers(t, s)["admin"]; m.Status != "unpageable" || !m.OnCall {
+		t.Errorf("an on-call person with no topic is the red case, got %+v", m)
+	}
+
+	s.exec(t, "UPDATE users SET disabled_at = 1 WHERE id = $1", silent)
+	if m := readMembers(t, s)["silent"]; m.Problem != "account is disabled" {
+		t.Errorf("a disabled account should say so, got %+v", m)
+	}
+}
+
+// The next shift is the next day after today, not today itself.
+func TestMembers_NextShiftIsAfterToday(t *testing.T) {
+	s, _ := notifyTS(t, testNotify())
+	tomorrow := time.Now().UTC().AddDate(0, 0, 3).Format("2006-01-02")
+	resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
+		map[string]any{"user_id": 1, "dates": []string{tomorrow}})
+	resp.Body.Close()
+
+	m := readMembers(t, s)["admin"]
+	if !m.OnCall || m.NextShift == nil || *m.NextShift != tomorrow {
+		t.Errorf("want on call today with the next shift on %s, got %+v", tomorrow, m)
+	}
+	teamUser(t, s, "idle", "terdut-idle")
+	if m := readMembers(t, s)["idle"]; m.NextShift != nil {
+		t.Errorf("somebody not on the rota has no next shift, got %v", *m.NextShift)
+	}
+}
+
+// Last active is the newer of a session and an API key, and absent when neither
+// has ever been used.
+func TestMembers_LastActive(t *testing.T) {
+	s, _ := notifyTS(t, testNotify())
+	idle := teamUser(t, s, "idle", "terdut-idle")
+
+	if m := readMembers(t, s)["idle"]; m.LastActiveAt != nil {
+		t.Errorf("nobody has used idle's account, got %v", *m.LastActiveAt)
+	}
+
+	old := time.Now().Add(-48 * time.Hour).Unix()
+	s.exec(t, `INSERT INTO api_keys (user_id, key_hash, name, last_used_at) VALUES ($1, 'h1', 'k', $2)`, idle, old)
+	s.exec(t, `INSERT INTO sessions (token_hash, user_id, created_at, last_seen_at, expires_at)
+	           VALUES ('h2', $1, $2, $3, $4)`, idle, old, old+3600, time.Now().Add(time.Hour).Unix())
+
+	m := readMembers(t, s)["idle"]
+	if m.LastActiveAt == nil {
+		t.Fatal("expected a last active time")
+	}
+	got, _ := time.Parse(time.RFC3339, *m.LastActiveAt)
+	if got.Unix() != old+3600 {
+		t.Errorf("last active should be the newer session (%d), got %d", old+3600, got.Unix())
+	}
+}
+
+// The last owner can be neither removed nor demoted; with another owner in
+// place, both are fine.
+func TestMembers_LastOwnerIsProtected(t *testing.T) {
+	s, _ := notifyTS(t, testNotify())
+	tm := newTeam(t, s, "red")
+	base := "/api/teams/" + id64(tm.id) + "/members"
+
+	// Creating a team makes the creator an owner too; step the admin out so
+	// "red-user" is the only one left.
+	resp := s.req(t, http.MethodDelete, base+"/1", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("removing the creator: %d", resp.StatusCode)
+	}
+
+	var members []map[string]any
+	decode(t, tm.call(http.MethodGet, base, nil), &members)
+	var owner int64
+	for _, m := range members {
+		if m["username"] == "red-user" {
+			owner = int64(m["user_id"].(float64))
+		}
+	}
+
+	resp = tm.call(http.MethodPost, base, map[string]any{"user_id": owner, "role": "member"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusConflict {
+		t.Errorf("demoting the last owner: expected 409, got %d", resp.StatusCode)
+	}
+	resp = tm.call(http.MethodDelete, base+"/"+id64(owner), nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusConflict {
+		t.Errorf("removing the last owner: expected 409, got %d", resp.StatusCode)
+	}
+
+	// A second owner frees the first to step down.
+	resp = s.req(t, http.MethodPost, base, map[string]any{"user_id": 1, "role": "owner"})
+	resp.Body.Close()
+	resp = tm.call(http.MethodPost, base, map[string]any{"user_id": owner, "role": "member"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Errorf("demoting one of two owners: expected 204, got %d", resp.StatusCode)
+	}
+}

internal/api/middleware.go

@@ -9,55 +9,267 @@ import (
 	"strings"
 	"time"
 
-	"github.com/yeniklas/terdut-server/internal/models"
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
 )
 
 type contextKey string
 
-const ctxUser contextKey = "user"
+const (
+	ctxUser    contextKey = "user"
+	ctxSession contextKey = "session"
+	ctxTeams   contextKey = "teams"
+)
 
+// AuthMiddleware accepts either of the two credentials the server issues: an
+// API key in an Authorization header (the TUI, scripts) or a session cookie
+// (the web UI). A request carrying a Bearer header is judged on that alone and
+// never falls back to the cookie.
+//
+// Only the cookie needs a CSRF guard. A browser attaches it to requests other
+// sites make, whereas an Authorization header is only ever set by the client
+// that holds the key.
 func AuthMiddleware(db *sql.DB) func(http.Handler) http.Handler {
+	crossOrigin := http.NewCrossOriginProtection()
+
 	return func(next http.Handler) http.Handler {
 		return http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
-			token, ok := strings.CutPrefix(r.Header.Get("Authorization"), "Bearer ")
-			if !ok || token == "" {
-				respond(w, http.StatusUnauthorized, errResp("unauthorized"))
+			if header := r.Header.Get("Authorization"); header != "" {
+				token, ok := strings.CutPrefix(header, "Bearer ")
+				if !ok || token == "" {
+					respond(w, http.StatusUnauthorized, errResp("unauthorized"))
+					return
+				}
+				userID, ok := apiKeyUser(r.Context(), db, token)
+				if !ok {
+					respond(w, http.StatusUnauthorized, errResp("unauthorized"))
+					return
+				}
+				serveAs(w, r, next, db, userID, 0)
 				return
 			}
 
-			h := sha256.Sum256([]byte(token))
-			hash := hex.EncodeToString(h[:])
-
-			var keyID, userID int64
-			err := db.QueryRowContext(r.Context(),
-				"SELECT id, user_id FROM api_keys WHERE key_hash = ?", hash,
-			).Scan(&keyID, &userID)
-			if err != nil {
+			c, err := r.Cookie(sessionCookie)
+			if err != nil || c.Value == "" {
 				respond(w, http.StatusUnauthorized, errResp("unauthorized"))
 				return
 			}
-
-			// best-effort; don't fail the request if this update fails
-			db.ExecContext(r.Context(),
-				"UPDATE api_keys SET last_used_at = ? WHERE id = ?",
-				time.Now().Unix(), keyID)
-
-			var u models.User
-			var createdUnix int64
-			if err := db.QueryRowContext(r.Context(),
-				"SELECT id, username, email, created_at FROM users WHERE id = ?", userID,
-			).Scan(&u.ID, &u.Username, &u.Email, &createdUnix); err != nil {
+			sessionID, userID, ok := sessionUser(r.Context(), db, c.Value)
+			if !ok {
 				respond(w, http.StatusUnauthorized, errResp("unauthorized"))
 				return
 			}
-			u.CreatedAt = time.Unix(createdUnix, 0).UTC()
-
-			next.ServeHTTP(w, r.WithContext(context.WithValue(r.Context(), ctxUser, u)))
+			if err := crossOrigin.Check(r); err != nil {
+				respond(w, http.StatusForbidden, errResp("cross-origin request rejected"))
+				return
+			}
+			serveAs(w, r, next, db, userID, sessionID)
 		})
 	}
 }
 
+// AdminOnly rejects a caller who is not a system administrator. It runs inside
+// AuthMiddleware's group, so by the time it sees a request the caller is known.
+//
+// 403 and not 404: the route exists and the caller is authenticated, they are
+// simply not allowed. Hiding the endpoint would buy nothing — every one of them
+// is in the README.
+func AdminOnly(next http.Handler) http.Handler {
+	return http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
+		caller, ok := userFromContext(r.Context())
+		if !ok || !caller.IsAdmin {
+			respond(w, http.StatusForbidden, errResp("administrator access required"))
+			return
+		}
+		next.ServeHTTP(w, r)
+	})
+}
+
+// requireSelfOrAdmin guards the endpoints that are self-service for your own
+// account and administration for anybody else's: your password, your ntfy
+// topic, your API keys. Reports whether the request may proceed, and answers it
+// if not.
+//
+// An API key is not an escalation: it carries exactly the rights of the user it
+// belongs to, so minting your own is no more than signing in again.
+func requireSelfOrAdmin(w http.ResponseWriter, r *http.Request, targetID int64) bool {
+	caller, ok := userFromContext(r.Context())
+	if !ok || (caller.ID != targetID && !caller.IsAdmin) {
+		respond(w, http.StatusForbidden, errResp("administrator access required"))
+		return false
+	}
+	return true
+}
+
+// apiKeyUser resolves an API key to its user and stamps its last use.
+func apiKeyUser(ctx context.Context, db *sql.DB, token string) (int64, bool) {
+	var keyID, userID int64
+	err := db.QueryRowContext(ctx,
+		"SELECT id, user_id FROM api_keys WHERE key_hash = $1", hashToken(token),
+	).Scan(&keyID, &userID)
+	if err != nil {
+		return 0, false
+	}
+
+	// best-effort; don't fail the request if this update fails
+	db.ExecContext(ctx,
+		"UPDATE api_keys SET last_used_at = $1 WHERE id = $2",
+		time.Now().Unix(), keyID)
+	return userID, true
+}
+
+// sessionUser resolves a session token to its session and user. The expiry
+// slides forward with use, but at most once per sessionTouchEvery, so a page
+// that polls does not write to the database on every request.
+func sessionUser(ctx context.Context, db *sql.DB, token string) (sessionID, userID int64, ok bool) {
+	now := time.Now()
+	var lastSeen int64
+	err := db.QueryRowContext(ctx, `
+		SELECT id, user_id, last_seen_at FROM sessions
+		 WHERE token_hash = $1 AND expires_at > $2`,
+		hashToken(token), now.Unix()).Scan(&sessionID, &userID, &lastSeen)
+	if err != nil {
+		return 0, 0, false
+	}
+
+	if now.Sub(time.Unix(lastSeen, 0)) > sessionTouchEvery {
+		db.ExecContext(ctx,
+			"UPDATE sessions SET last_seen_at = $1, expires_at = $2 WHERE id = $3",
+			now.Unix(), now.Add(sessionTTL).Unix(), sessionID)
+	}
+	return sessionID, userID, true
+}
+
+// serveAs loads the user and hands the request on with it in the context.
+// sessionID is zero for API-key requests.
+func serveAs(w http.ResponseWriter, r *http.Request, next http.Handler, db *sql.DB, userID, sessionID int64) {
+	var u models.User
+	var createdUnix int64
+	// disabled_at IS NULL is part of the lookup rather than a check afterwards:
+	// a disabled account is one that cannot authenticate, by either credential,
+	// and the way to be sure of that is for there to be no path where the row
+	// is loaded and the flag is then forgotten.
+	if err := db.QueryRowContext(r.Context(),
+		"SELECT id, username, email, created_at, is_admin FROM users WHERE id = $1 AND disabled_at IS NULL", userID,
+	).Scan(&u.ID, &u.Username, &u.Email, &createdUnix, &u.IsAdmin); err != nil {
+		respond(w, http.StatusUnauthorized, errResp("unauthorized"))
+		return
+	}
+	u.CreatedAt = time.Unix(createdUnix, 0).UTC()
+
+	// Every scoped query needs the caller's teams, so they are loaded once here
+	// rather than per handler. One extra round trip per request, against a
+	// table with one row per membership.
+	teams, err := callerMemberships(r.Context(), db, userID)
+	if err != nil {
+		respond(w, http.StatusInternalServerError, errResp("internal error"))
+		return
+	}
+
+	ctx := context.WithValue(r.Context(), ctxTeams, teams)
+	ctx = context.WithValue(ctx, ctxUser, u)
+	if sessionID != 0 {
+		ctx = context.WithValue(ctx, ctxSession, sessionID)
+	}
+	next.ServeHTTP(w, r.WithContext(ctx))
+}
+
+func hashToken(token string) string {
+	h := sha256.Sum256([]byte(token))
+	return hex.EncodeToString(h[:])
+}
+
 func userFromContext(ctx context.Context) (models.User, bool) {
 	u, ok := ctx.Value(ctxUser).(models.User)
 	return u, ok
 }
+
+// membership is the caller's role in one team.
+type membership struct {
+	teamID int64
+	role   string
+}
+
+func callerMemberships(ctx context.Context, db *sql.DB, userID int64) ([]membership, error) {
+	rows, err := db.QueryContext(ctx,
+		"SELECT team_id, role FROM team_members WHERE user_id = $1 ORDER BY team_id", userID)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+
+	var out []membership
+	for rows.Next() {
+		var m membership
+		if err := rows.Scan(&m.teamID, &m.role); err != nil {
+			return nil, err
+		}
+		out = append(out, m)
+	}
+	return out, rows.Err()
+}
+
+// callerTeamIDs lists the teams the caller belongs to, for the `team_id = ANY`
+// filter every list query carries. An admin is NOT implicitly in every team:
+// administration is about accounts, not about reading other people's incidents,
+// and an admin who needs to see a team's queue can add themselves to it.
+func callerTeamIDs(ctx context.Context) []int64 {
+	ms, _ := ctx.Value(ctxTeams).([]membership)
+	ids := make([]int64, 0, len(ms))
+	for _, m := range ms {
+		ids = append(ids, m.teamID)
+	}
+	return ids
+}
+
+// callerRole reports the caller's role in one team, and whether they are in it
+// at all.
+func callerRole(ctx context.Context, teamID int64) (string, bool) {
+	ms, _ := ctx.Value(ctxTeams).([]membership)
+	for _, m := range ms {
+		if m.teamID == teamID {
+			return m.role, true
+		}
+	}
+	return "", false
+}
+
+// requireTeamMember answers the request and reports false unless the caller
+// belongs to teamID.
+//
+// 404, not 403: whether a team exists is itself something only its members
+// should learn, and the same reasoning applies to every incident and alert
+// under it.
+func requireTeamMember(w http.ResponseWriter, r *http.Request, teamID int64) bool {
+	if _, ok := callerRole(r.Context(), teamID); !ok {
+		respond(w, http.StatusNotFound, errResp("not found"))
+		return false
+	}
+	return true
+}
+
+// requireTeamOwner is requireTeamMember for the things only an owner may change:
+// the schedule, the integrations and who is in the team. A system administrator
+// passes without being a member, because somebody has to be able to repair a
+// team whose owner has left.
+func requireTeamOwner(w http.ResponseWriter, r *http.Request, teamID int64) bool {
+	role, ok := callerRole(r.Context(), teamID)
+	if ok && role == models.RoleOwner {
+		return true
+	}
+	if caller, _ := userFromContext(r.Context()); caller.IsAdmin {
+		return true
+	}
+	if !ok {
+		respond(w, http.StatusNotFound, errResp("not found"))
+		return false
+	}
+	respond(w, http.StatusForbidden, errResp("team owner access required"))
+	return false
+}
+
+// sessionFromContext returns the id of the session a request was authenticated
+// with, or false for an API-key request.
+func sessionFromContext(ctx context.Context) (int64, bool) {
+	id, ok := ctx.Value(ctxSession).(int64)
+	return id, ok
+}

internal/api/notifier.go

@@ -0,0 +1,603 @@
+package api
+
+import (
+	"bytes"
+	"context"
+	"database/sql"
+	"encoding/json"
+	"fmt"
+	"log"
+	"net/http"
+	"strings"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
+)
+
+const (
+	// notifyInterval is how often the notifier looks for work. The archiver's
+	// 15 minute tick is far too coarse for something that has to wake a person.
+	notifyInterval = 30 * time.Second
+
+	// notifyRetryBase and notifyRetryMax bound the delivery backoff. ntfy being
+	// briefly unreachable should not lose the page.
+	notifyRetryBase = 30 * time.Second
+	notifyRetryMax  = 15 * time.Minute
+
+	// notifyMaxAttempts stops a permanently undeliverable row from being retried
+	// forever. It keeps last_error so the reason survives.
+	notifyMaxAttempts = 8
+
+	// notifyBatch caps one delivery pass, so a large backlog cannot hold the
+	// single database connection for an unbounded stretch.
+	notifyBatch = 100
+
+	// ackTokenTTL is how long the Acknowledge button in a notification keeps
+	// working. Past this the notification is stale enough that the responder
+	// should look at the incident rather than blind-acknowledge it.
+	ackTokenTTL = 24 * time.Hour
+)
+
+// Notification kinds, recording why a push was sent.
+const (
+	notifyTriggered = "triggered"
+	notifyReminder  = "reminder"
+	notifyResolved  = "resolved"
+
+	// notifyEscalated is a page that went out because nobody answered the last
+	// one. Told apart from a reminder because it goes to somebody else.
+	notifyEscalated = "escalated"
+)
+
+// Timeline event types the notifier writes, so an incident's history says who
+// was paged and whether the page landed. Written from the delivery result
+// rather than at enqueue: a queued notification is an intention, and claiming
+// somebody was told before ntfy accepted it would be a lie the timeline keeps.
+//
+// The topic is deliberately absent from both. It is a shared secret with the
+// ntfy server — anyone holding it can publish to it — and the timeline is
+// readable by every API key.
+const (
+	eventNotified     = "notified"
+	eventNotifyFailed = "notify_failed"
+)
+
+// NotifyConfig is everything the notifier needs to reach ntfy and to build URLs
+// a phone can follow back to this server.
+type NotifyConfig struct {
+	// BaseURL is the ntfy server. Empty disables notifications entirely: no
+	// goroutine, and nothing is ever enqueued.
+	BaseURL string
+
+	// Token is an optional bearer token for an access-controlled ntfy.
+	Token string
+
+	// FallbackTopic receives incidents that open with nobody on call. Those
+	// notifications carry no Acknowledge button — there is no user to attribute
+	// the acknowledgement to, and putting one on a shared topic would let any
+	// subscriber acknowledge as somebody else.
+	FallbackTopic string
+
+	// PublicURL is the base URL a phone uses to reach this server, for the
+	// notification's click target and its Acknowledge action. Without it a
+	// notification is informational only.
+	PublicURL string
+
+	// RepeatEvery is how long an incident may sit unacknowledged before it is
+	// notified again. Zero disables reminders.
+	RepeatEvery time.Duration
+}
+
+// enabled reports whether notifications are configured at all.
+func (c NotifyConfig) enabled() bool { return c.BaseURL != "" }
+
+// notifyClient is shared: a page is small and infrequent, and the timeout is
+// what keeps a hung ntfy from stalling the delivery pass.
+var notifyClient = &http.Client{Timeout: 10 * time.Second}
+
+// StartNotifier delivers queued notifications until ctx is cancelled, starting
+// with an immediate pass so a restart flushes whatever the last one left behind.
+func StartNotifier(ctx context.Context, db *sql.DB, cfg NotifyConfig) {
+	if !cfg.enabled() {
+		log.Print("notifier: disabled (no ntfy URL configured)")
+		return
+	}
+	log.Printf("notifier: publishing to %s", cfg.BaseURL)
+
+	ticker := time.NewTicker(notifyInterval)
+	defer ticker.Stop()
+
+	NotifySweep(ctx, db, cfg)
+	for {
+		select {
+		case <-ticker.C:
+			NotifySweep(ctx, db, cfg)
+		case <-ctx.Done():
+			return
+		}
+	}
+}
+
+// NotifySweep runs a single pass: queue reminders for incidents nobody has
+// picked up, then deliver everything that is due. Reminders are queued first so
+// a freshly due one goes out in the same pass rather than a tick later.
+// Exported so tests can drive a pass without waiting on the ticker.
+func NotifySweep(ctx context.Context, db *sql.DB, cfg NotifyConfig) {
+	enqueueReminders(ctx, db, cfg)
+	// Escalation before delivery, so a level that comes due on this tick is
+	// paged on this tick rather than waiting for the next one.
+	escalate(ctx, db, cfg)
+	deliverPending(ctx, db, cfg)
+}
+
+// enqueueReminders re-notifies incidents that are still sitting untouched.
+//
+// The stop conditions are the incident states that already mean "somebody has
+// this": acknowledged, snoozed, resolved, archived. Snooze in particular is the
+// mute button — a deliberate "not now" that should not keep buzzing — which is
+// why there is no separate reminder cap.
+//
+// The previous notification must have actually been sent before another is
+// queued, so an ntfy outage produces a retry backlog rather than a reminder
+// backlog that all lands at once when it comes back.
+func enqueueReminders(ctx context.Context, db *sql.DB, cfg NotifyConfig) {
+	// cfg.RepeatEvery is what the server started with; the settings table is
+	// what it runs on. Read per tick, so an administrator lengthening the
+	// interval at 02:00 is obeyed at 02:00 and not at the next restart.
+	repeat := NewSettings(db).Duration(ctx, SettingNotifyRepeat, cfg.RepeatEvery)
+	if repeat <= 0 {
+		return
+	}
+	now := time.Now()
+
+	type due struct {
+		incidentID int64
+		userID     *int64
+		topic      string
+	}
+
+	rows, err := db.QueryContext(ctx, `
+		SELECT n.incident_id, n.user_id, n.topic
+		FROM   notifications n
+		JOIN   incidents i ON i.id = n.incident_id
+		WHERE  n.id = (SELECT MAX(id) FROM notifications WHERE incident_id = n.incident_id)
+		  AND  n.sent_at IS NOT NULL
+		  AND  n.created_at <= $1
+		  AND  i.resolved_at IS NULL
+		  AND  i.archived_at IS NULL
+		  AND  i.status = 'triggered'
+		  AND  (i.snoozed_until IS NULL OR i.snoozed_until <= $2)
+		  -- A team with an escalation ladder gets escalation instead. Both
+		  -- would mean two pages for one silence, which is how people learn to
+		  -- mute a tool.
+		  AND  NOT EXISTS (
+		           SELECT 1 FROM escalation_levels el WHERE el.team_id = i.team_id)`,
+		now.Add(-repeat).Unix(), now.Unix())
+	if err != nil {
+		log.Printf("notifier: find reminders: %v", err)
+		return
+	}
+
+	// Collected before inserting, rather than written while walking the cursor:
+	// the inserts below are what this query selects on, and a cursor reading its
+	// own writes is a hazard whatever the pool size.
+	var pending []due
+	for rows.Next() {
+		var d due
+		if err := rows.Scan(&d.incidentID, &d.userID, &d.topic); err != nil {
+			rows.Close()
+			log.Printf("notifier: scan reminder: %v", err)
+			return
+		}
+		pending = append(pending, d)
+	}
+	if err := rows.Err(); err != nil {
+		rows.Close()
+		log.Printf("notifier: find reminders: %v", err)
+		return
+	}
+	rows.Close()
+
+	for _, d := range pending {
+		if err := enqueueNotification(ctx, db, d.incidentID, d.userID, d.topic, notifyReminder); err != nil {
+			log.Printf("notifier: queue reminder for incident %d: %v", d.incidentID, err)
+		}
+	}
+	if len(pending) > 0 {
+		log.Printf("notifier: queued %d reminder(s)", len(pending))
+	}
+}
+
+// outboxRow is one queued notification, read before any HTTP happens.
+type outboxRow struct {
+	id         int64
+	incidentID int64
+	userID     *int64
+	topic      string
+	kind       string
+	attempts   int
+}
+
+// deliverPending sends everything that is due and records the outcome.
+func deliverPending(ctx context.Context, db *sql.DB, cfg NotifyConfig) {
+	batch, err := pendingNotifications(ctx, db)
+	if err != nil {
+		log.Printf("notifier: find pending: %v", err)
+		return
+	}
+
+	sent := 0
+	for _, n := range batch {
+		if err := deliver(ctx, db, cfg, n); err != nil {
+			log.Printf("notifier: deliver %d (incident %d): %v", n.id, n.incidentID, err)
+			markFailed(ctx, db, n, err)
+			continue
+		}
+		if _, err := db.ExecContext(ctx,
+			"UPDATE notifications SET sent_at = $1, attempts = attempts + 1, last_error = NULL WHERE id = $2",
+			time.Now().Unix(), n.id); err != nil {
+			log.Printf("notifier: mark sent %d: %v", n.id, err)
+		}
+		// Logged, not returned: the page has already gone out, and treating a
+		// failed timeline write as a failed delivery would send it again.
+		if err := logEvent(ctx, db, n.incidentID, eventNotified, n.userID, nil, &n.kind); err != nil {
+			log.Printf("notifier: log delivery of %d: %v", n.id, err)
+		}
+		sent++
+	}
+	if sent > 0 {
+		log.Printf("notifier: delivered %d notification(s)", sent)
+	}
+}
+
+// pendingNotifications reads the due rows and closes the cursor before the
+// caller writes, for the same single-connection reason as staleAlertIDs.
+func pendingNotifications(ctx context.Context, db *sql.DB) ([]outboxRow, error) {
+	rows, err := db.QueryContext(ctx, `
+		SELECT id, incident_id, user_id, topic, kind, attempts
+		FROM   notifications
+		WHERE  sent_at IS NULL
+		  AND  send_after <= $1
+		  AND  attempts < $2
+		ORDER  BY id
+		LIMIT  $3`, time.Now().Unix(), notifyMaxAttempts, notifyBatch)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+
+	var batch []outboxRow
+	for rows.Next() {
+		var n outboxRow
+		if err := rows.Scan(&n.id, &n.incidentID, &n.userID, &n.topic, &n.kind, &n.attempts); err != nil {
+			return nil, err
+		}
+		batch = append(batch, n)
+	}
+	return batch, rows.Err()
+}
+
+// markFailed bumps the attempt count and pushes the row out to its next retry.
+//
+// The attempt that exhausts the budget also writes a timeline event. Without it
+// a page that never landed leaves the incident's history identical to one that
+// did, which is the failure most worth seeing: nobody was told, and nothing
+// says so.
+func markFailed(ctx context.Context, db *sql.DB, n outboxRow, cause error) {
+	next := time.Now().Add(retryDelay(n.attempts)).Unix()
+	if _, err := db.ExecContext(ctx,
+		"UPDATE notifications SET attempts = attempts + 1, send_after = $1, last_error = $2 WHERE id = $3",
+		next, cause.Error(), n.id); err != nil {
+		log.Printf("notifier: mark failed %d: %v", n.id, err)
+	}
+
+	if n.attempts+1 < notifyMaxAttempts {
+		return
+	}
+	detail := fmt.Sprintf("%s: %s", n.kind, cause)
+	if err := logEvent(ctx, db, n.incidentID, eventNotifyFailed, n.userID, nil, &detail); err != nil {
+		log.Printf("notifier: log failure of %d: %v", n.id, err)
+	}
+}
+
+// retryDelay doubles the wait per attempt, up to notifyRetryMax.
+func retryDelay(attempts int) time.Duration {
+	d := notifyRetryBase << attempts
+	if d > notifyRetryMax || d <= 0 {
+		return notifyRetryMax
+	}
+	return d
+}
+
+// deliver renders one notification against the incident's *current* state and
+// publishes it. Rendering happens here rather than at enqueue time so a message
+// that waited in the queue while its incident escalated goes out at the
+// severity the incident has now.
+func deliver(ctx context.Context, db *sql.DB, cfg NotifyConfig, n outboxRow) error {
+	inc, err := fetchIncident(ctx, db, n.incidentID)
+	if err != nil {
+		return fmt.Errorf("load incident: %w", err)
+	}
+
+	var firing int
+	if err := db.QueryRowContext(ctx, `
+		SELECT COUNT(*)
+		FROM   incident_alerts ia
+		JOIN   alerts a ON a.id = ia.alert_id
+		WHERE  ia.incident_id = $1 AND a.status = 'firing'`, n.incidentID).Scan(&firing); err != nil {
+		return fmt.Errorf("count firing: %w", err)
+	}
+
+	msg := renderNotification(inc, n, firing, cfg)
+
+	// The page that opens an incident carries what fixed it last time, so the
+	// person woken up starts from that. Best effort: a failed lookup must not
+	// hold back the page itself.
+	if n.kind == notifyTriggered {
+		if sim, err := similarIncidents(ctx, db, n.incidentID, 1); err == nil && len(sim) > 0 && len(sim[0].ResolutionNotes) > 0 {
+			notes := sim[0].ResolutionNotes
+			msg.Message += "\nLast time: " + shorten(derefString(notes[len(notes)-1].Detail), 160)
+		}
+	}
+
+	// An Acknowledge button needs both a user to attribute the acknowledgement
+	// to and a URL the phone can reach. Minted per delivery, so every push
+	// carries its own short-lived token rather than reusing one.
+	if n.kind != notifyResolved && n.userID != nil && cfg.PublicURL != "" {
+		raw, err := issueAckToken(ctx, db, n.incidentID, *n.userID)
+		if err != nil {
+			return fmt.Errorf("issue ack token: %w", err)
+		}
+		msg.Actions = append(msg.Actions, ntfyAction{
+			Action: "http",
+			Label:  "Acknowledge",
+			URL:    strings.TrimSuffix(cfg.PublicURL, "/") + "/api/notify/ack/" + raw,
+			Method: "POST",
+			Clear:  true,
+		})
+	}
+
+	return publish(ctx, cfg, msg)
+}
+
+// ntfyMessage is ntfy's JSON publish format. Using it rather than the X-Actions
+// header avoids that header's comma and quote escaping rules, which are easy to
+// break with a title that happens to contain a comma.
+type ntfyMessage struct {
+	Topic    string       `json:"topic"`
+	Title    string       `json:"title,omitempty"`
+	Message  string       `json:"message"`
+	Priority int          `json:"priority,omitempty"`
+	Tags     []string     `json:"tags,omitempty"`
+	Click    string       `json:"click,omitempty"`
+	Actions  []ntfyAction `json:"actions,omitempty"`
+}
+
+type ntfyAction struct {
+	Action string `json:"action"`
+	Label  string `json:"label"`
+	URL    string `json:"url"`
+	Method string `json:"method,omitempty"`
+	Clear  bool   `json:"clear,omitempty"`
+}
+
+// renderNotification builds the message body for one queued notification.
+func renderNotification(inc models.Incident, n outboxRow, firing int, cfg NotifyConfig) ntfyMessage {
+	msg := ntfyMessage{Topic: n.topic}
+
+	if cfg.PublicURL != "" {
+		// The web UI's page for the incident, so tapping the notification
+		// opens something a browser can use.
+		msg.Click = fmt.Sprintf("%s/incidents/%d",
+			strings.TrimSuffix(cfg.PublicURL, "/"), inc.ID)
+	}
+
+	switch n.kind {
+	case notifyResolved:
+		msg.Title = "Resolved: " + inc.Title
+		msg.Message = "All alerts stopped firing after " +
+			humanDuration(time.Since(inc.TriggeredAt))
+		msg.Priority = ntfyPriorityLow
+		msg.Tags = []string{"white_check_mark"}
+		return msg
+
+	case notifyReminder:
+		msg.Title = "Still unacknowledged: " + inc.Title
+	default:
+		msg.Title = inc.Title
+	}
+
+	severity := derefString(inc.Severity)
+
+	parts := []string{fmt.Sprintf("%d alert%s firing", firing, plural(firing))}
+	if severity != "" {
+		parts = append(parts, "severity "+severity)
+	}
+	if assignee := derefString(inc.AssignedToUser); assignee != "" {
+		parts = append(parts, "on call: "+assignee)
+	}
+	if n.kind == notifyReminder {
+		parts = append(parts, "open "+humanDuration(time.Since(inc.TriggeredAt)))
+	}
+
+	msg.Message = strings.Join(parts, " · ")
+	msg.Priority = ntfyPriority(severity)
+	msg.Tags = []string{severityTag(severity)}
+	return msg
+}
+
+// ntfy's priority scale. Max is the one that overrides the phone's quiet
+// settings, which is the whole point of paging on critical.
+const (
+	ntfyPriorityLow     = 2
+	ntfyPriorityDefault = 3
+	ntfyPriorityHigh    = 4
+	ntfyPriorityMax     = 5
+)
+
+// ntfyPriority maps an incident's severity onto ntfy's scale, following the
+// same ordering severityRank uses. An unrecognised severity gets the default
+// rather than being silenced.
+func ntfyPriority(severity string) int {
+	switch severityRank(severity) {
+	case 4:
+		return ntfyPriorityMax
+	case 3:
+		return ntfyPriorityHigh
+	case 2:
+		return ntfyPriorityDefault
+	case 1:
+		return ntfyPriorityLow
+	default:
+		return ntfyPriorityDefault
+	}
+}
+
+func severityTag(severity string) string {
+	switch severityRank(severity) {
+	case 4:
+		return "rotating_light"
+	case 3:
+		return "red_circle"
+	case 2:
+		return "warning"
+	case 1:
+		return "information_source"
+	default:
+		return "bell"
+	}
+}
+
+// publish POSTs one message to ntfy.
+func publish(ctx context.Context, cfg NotifyConfig, msg ntfyMessage) error {
+	body, err := json.Marshal(msg)
+	if err != nil {
+		return err
+	}
+
+	req, err := http.NewRequestWithContext(ctx, http.MethodPost,
+		strings.TrimSuffix(cfg.BaseURL, "/"), bytes.NewReader(body))
+	if err != nil {
+		return err
+	}
+	req.Header.Set("Content-Type", "application/json")
+	if cfg.Token != "" {
+		req.Header.Set("Authorization", "Bearer "+cfg.Token)
+	}
+
+	resp, err := notifyClient.Do(req)
+	if err != nil {
+		return err
+	}
+	defer resp.Body.Close()
+
+	if resp.StatusCode < 200 || resp.StatusCode >= 300 {
+		return fmt.Errorf("ntfy returned %s", resp.Status)
+	}
+	return nil
+}
+
+// enqueueNotification adds one row to the outbox, due immediately.
+func enqueueNotification(ctx context.Context, q querier, incidentID int64, userID *int64, topic, kind string) error {
+	now := time.Now().Unix()
+	_, err := q.ExecContext(ctx, `
+		INSERT INTO notifications (incident_id, user_id, topic, kind, created_at, send_after)
+		VALUES ($1, $2, $3, $4, $5, $6)`, incidentID, userID, topic, kind, now, now)
+	return err
+}
+
+// notifyTarget decides where a newly opened incident's notification goes.
+//
+// The on-call user's own topic when they have one, otherwise the fallback
+// topic with no user attached. Deliberately not "the fallback topic, attributed
+// to the on-call user": the fallback is shared, and an Acknowledge button on a
+// shared topic would let any subscriber acknowledge as somebody else.
+func notifyTarget(ctx context.Context, q querier, cfg NotifyConfig, onCall *int64) (topic string, userID *int64) {
+	if onCall != nil {
+		var t *string
+		err := q.QueryRowContext(ctx,
+			"SELECT ntfy_topic FROM users WHERE id = $1", *onCall).Scan(&t)
+		if err == nil && t != nil && *t != "" {
+			return *t, onCall
+		}
+	}
+	return cfg.FallbackTopic, nil
+}
+
+// enqueueOpened queues the notification for a freshly opened incident. It is the
+// only enqueue point that has to resolve a topic from scratch; every later
+// notification for the incident reuses what this one chose.
+func enqueueOpened(ctx context.Context, q querier, cfg NotifyConfig, incidentID int64, onCall *int64) error {
+	if !cfg.enabled() {
+		return nil
+	}
+	topic, userID := notifyTarget(ctx, q, cfg, onCall)
+	if topic == "" {
+		// Nobody on call has a topic and there is no fallback: there is nowhere
+		// to send this, and queueing it would only accumulate undeliverable rows.
+		return nil
+	}
+	return enqueueNotification(ctx, q, incidentID, userID, topic, notifyTriggered)
+}
+
+// enqueueResolved queues the all-clear, reusing the topic the incident's last
+// notification went to. That needs no configuration to reach this function, and
+// it gives the right rule for free: you only hear that something resolved if you
+// were told it started.
+func enqueueResolved(ctx context.Context, q querier, incidentID int64) error {
+	var topic string
+	var userID *int64
+	err := q.QueryRowContext(ctx, `
+		SELECT topic, user_id FROM notifications
+		 WHERE incident_id = $1 ORDER BY id DESC LIMIT 1`, incidentID).Scan(&topic, &userID)
+	if err == sql.ErrNoRows {
+		return nil
+	}
+	if err != nil {
+		return err
+	}
+	return enqueueNotification(ctx, q, incidentID, userID, topic, notifyResolved)
+}
+
+// humanDuration renders an age the way a person reads it at 3am: coarse, and
+// never more than two units.
+func humanDuration(d time.Duration) string {
+	if d < time.Minute {
+		return "less than a minute"
+	}
+	if d < time.Hour {
+		return fmt.Sprintf("%dm", int(d.Minutes()))
+	}
+	h := int(d.Hours())
+	m := int(d.Minutes()) - h*60
+	if m == 0 {
+		return fmt.Sprintf("%dh", h)
+	}
+	return fmt.Sprintf("%dh%dm", h, m)
+}
+
+func plural(n int) string {
+	if n == 1 {
+		return ""
+	}
+	return "s"
+}
+
+// shorten cuts s to at most n runes, marking the cut, and flattens newlines so
+// a multi-line note stays one line in a push.
+func shorten(s string, n int) string {
+	s = strings.Join(strings.Fields(s), " ")
+	r := []rune(s)
+	if len(r) <= n {
+		return s
+	}
+	return string(r[:n-1]) + "…"
+}
+
+// derefString reads a nullable text column as a plain string.
+func derefString(s *string) string {
+	if s == nil {
+		return ""
+	}
+	return *s
+}

internal/api/notify_ack.go

@@ -0,0 +1,98 @@
+package api
+
+import (
+	"context"
+	"crypto/sha256"
+	"database/sql"
+	"encoding/hex"
+	"log"
+	"net/http"
+	"time"
+
+	"github.com/go-chi/chi/v5"
+)
+
+// issueAckToken mints the secret behind one notification's Acknowledge button
+// and returns the raw value to embed in its URL. Only the hash is stored, the
+// same way api_keys works.
+//
+// A fresh token per delivery rather than one per incident: the raw value only
+// exists for as long as it takes to build the message, so there is nothing to
+// look up and reuse later, and a reminder that supersedes an earlier page
+// carries its own credential.
+func issueAckToken(ctx context.Context, q querier, incidentID, userID int64) (string, error) {
+	raw, hash, err := randomToken()
+	if err != nil {
+		return "", err
+	}
+	now := time.Now()
+	if _, err := q.ExecContext(ctx, `
+		INSERT INTO incident_ack_tokens (token_hash, incident_id, user_id, created_at, expires_at)
+		VALUES ($1, $2, $3, $4, $5)`,
+		hash, incidentID, userID, now.Unix(), now.Add(ackTokenTTL).Unix()); err != nil {
+		return "", err
+	}
+	return raw, nil
+}
+
+// handleNotifyAck acknowledges an incident from the Acknowledge button in a
+// push notification.
+//
+// It is deliberately outside AuthMiddleware: the caller is a phone acting on a
+// notification, not a client holding an API key. What stands in for the key is
+// the token in the path — 256 bits of entropy, valid for one incident, one
+// action, and one day. It must stay publicly reachable for the button to work
+// when the responder is off the cluster network.
+func handleNotifyAck(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		h := sha256.Sum256([]byte(chi.URLParam(r, "token")))
+		hash := hex.EncodeToString(h[:])
+
+		var incidentID, userID int64
+		err := db.QueryRowContext(r.Context(), `
+			SELECT incident_id, user_id FROM incident_ack_tokens
+			 WHERE token_hash = $1 AND expires_at > $2`,
+			hash, time.Now().Unix()).Scan(&incidentID, &userID)
+		if err != nil {
+			// Unknown and expired get the same answer, so the endpoint cannot be
+			// used to probe which tokens once existed.
+			respond(w, http.StatusNotFound, errResp("invalid or expired token"))
+			return
+		}
+
+		acked, err := acknowledgeIncident(r.Context(), db, incidentID, userID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if !acked {
+			// The incident closed between the page and the tap. Nothing to do,
+			// and nothing the responder did wrong — report the state, not an error,
+			// so ntfy shows a success toast rather than a failure.
+			respond(w, http.StatusOK, map[string]any{
+				"incident_id": incidentID,
+				"status":      "resolved",
+			})
+			return
+		}
+		respond(w, http.StatusOK, map[string]any{
+			"incident_id": incidentID,
+			"status":      "acknowledged",
+		})
+	}
+}
+
+// purgeAckTokens drops tokens whose notifications are long past. Nothing else
+// deletes them: incidents are archived rather than removed, so the cascade never
+// fires in practice.
+func purgeAckTokens(ctx context.Context, db *sql.DB) {
+	res, err := db.ExecContext(ctx,
+		"DELETE FROM incident_ack_tokens WHERE expires_at < $1", time.Now().Unix())
+	if err != nil {
+		log.Printf("sweeper: purge ack tokens: %v", err)
+		return
+	}
+	if n, _ := res.RowsAffected(); n > 0 {
+		log.Printf("sweeper: purged %d expired ack token(s)", n)
+	}
+}

internal/api/notify_test.go

@@ -0,0 +1,745 @@
+package api_test
+
+import (
+	"context"
+	"encoding/json"
+	"fmt"
+	"net/http"
+	"net/http/httptest"
+	"strings"
+	"sync"
+	"testing"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/api"
+)
+
+// ---------------------------------------------------------------------------
+// Fake ntfy
+// ---------------------------------------------------------------------------
+
+// pushed is one message the fake ntfy received, in ntfy's JSON publish shape.
+type pushed struct {
+	Topic    string   `json:"topic"`
+	Title    string   `json:"title"`
+	Message  string   `json:"message"`
+	Priority int      `json:"priority"`
+	Tags     []string `json:"tags"`
+	Click    string   `json:"click"`
+	Actions  []struct {
+		Action string `json:"action"`
+		Label  string `json:"label"`
+		URL    string `json:"url"`
+		Method string `json:"method"`
+		Clear  bool   `json:"clear"`
+	} `json:"actions"`
+}
+
+// fakeNtfy records what the notifier published. status controls the reply, so a
+// test can make delivery fail.
+type fakeNtfy struct {
+	*httptest.Server
+	mu     sync.Mutex
+	got    []pushed
+	status int
+}
+
+func newFakeNtfy(t *testing.T) *fakeNtfy {
+	t.Helper()
+	f := &fakeNtfy{status: http.StatusOK}
+	f.Server = httptest.NewServer(http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
+		var msg pushed
+		if err := json.NewDecoder(r.Body).Decode(&msg); err != nil {
+			http.Error(w, "bad json", http.StatusBadRequest)
+			return
+		}
+		f.mu.Lock()
+		f.got = append(f.got, msg)
+		status := f.status
+		f.mu.Unlock()
+		w.WriteHeader(status)
+	}))
+	t.Cleanup(f.Close)
+	return f
+}
+
+func (f *fakeNtfy) messages() []pushed {
+	f.mu.Lock()
+	defer f.mu.Unlock()
+	return append([]pushed(nil), f.got...)
+}
+
+// topicsSince lists the topics published to since the last forget, which is how
+// the escalation tests ask "who did this tick wake".
+func (f *fakeNtfy) topicsSince(t *testing.T) []string {
+	t.Helper()
+	f.mu.Lock()
+	defer f.mu.Unlock()
+	out := make([]string, 0, len(f.got))
+	for _, m := range f.got {
+		out = append(out, m.Topic)
+	}
+	return out
+}
+
+// forget drops what has been published so far, so the next assertion is about
+// this tick rather than the whole test.
+func (f *fakeNtfy) forget() {
+	f.mu.Lock()
+	defer f.mu.Unlock()
+	f.got = nil
+}
+
+func (f *fakeNtfy) failWith(status int) {
+	f.mu.Lock()
+	defer f.mu.Unlock()
+	f.status = status
+}
+
+// ---------------------------------------------------------------------------
+// Harness
+// ---------------------------------------------------------------------------
+
+// notifyTS builds a server with notifications enabled, the admin on call today,
+// and a topic on the admin — the setup every delivery test needs.
+func notifyTS(t *testing.T, cfg api.NotifyConfig) (*ts, *fakeNtfy) {
+	t.Helper()
+	f := newFakeNtfy(t)
+	cfg.BaseURL = f.URL
+	s := newTS(t, cfg)
+
+	putOnCall(t, s, 1)
+	setTopic(t, s, 1, "terdut-admin")
+	return s, f
+}
+
+func putOnCall(t *testing.T, s *ts, userID int) {
+	t.Helper()
+	today := time.Now().UTC().Format("2006-01-02")
+	resp := s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/schedule",
+		map[string]any{"user_id": userID, "dates": []string{today}})
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusCreated {
+		t.Fatalf("schedule assignment returned %d", resp.StatusCode)
+	}
+}
+
+func setTopic(t *testing.T, s *ts, userID int, topic string) {
+	t.Helper()
+	resp := s.req(t, http.MethodPut,
+		fmt.Sprintf("/api/users/%d/notify", userID), map[string]any{"ntfy_topic": topic})
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("set notify topic returned %d", resp.StatusCode)
+	}
+}
+
+func (s *ts) sweepNotify(t *testing.T) {
+	t.Helper()
+	api.NotifySweep(context.Background(), s.db, s.notify)
+}
+
+// countNotifications reports how many outbox rows exist, optionally of one kind.
+func (s *ts) countNotifications(t *testing.T, kind string) int {
+	t.Helper()
+	var n int
+	query := "SELECT COUNT(*) FROM notifications"
+	args := []any{}
+	if kind != "" {
+		query += " WHERE kind = $1"
+		args = append(args, kind)
+	}
+	if err := s.db.QueryRow(query, args...).Scan(&n); err != nil {
+		t.Fatalf("count notifications: %v", err)
+	}
+	return n
+}
+
+// fireCritical posts a single critical alert, which opens one incident.
+func fireCritical(t *testing.T, s *ts) {
+	t.Helper()
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-notify", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime,
+			map[string]string{"severity": "critical"}),
+	}, "{}:{alertname=\"DiskFull\"}")
+}
+
+// ---------------------------------------------------------------------------
+// Delivery
+// ---------------------------------------------------------------------------
+
+func TestNotify_TriggeredIncidentPagesOnCall(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+
+	fireCritical(t, s)
+
+	if got := s.countNotifications(t, "triggered"); got != 1 {
+		t.Fatalf("expected 1 queued notification, got %d", got)
+	}
+	s.sweepNotify(t)
+
+	msgs := f.messages()
+	if len(msgs) != 1 {
+		t.Fatalf("expected 1 push, got %d", len(msgs))
+	}
+	m := msgs[0]
+
+	if m.Topic != "terdut-admin" {
+		t.Errorf("expected the on-call user's topic, got %q", m.Topic)
+	}
+	if m.Priority != 5 {
+		t.Errorf("expected max priority for a critical incident, got %d", m.Priority)
+	}
+	if !strings.Contains(m.Title, "DiskFull") {
+		t.Errorf("expected the incident title in %q", m.Title)
+	}
+	if !strings.Contains(m.Message, "severity critical") {
+		t.Errorf("expected the severity in %q", m.Message)
+	}
+	if m.Click != "https://terdut.example.com/incidents/1" {
+		t.Errorf("unexpected click target %q", m.Click)
+	}
+	if len(m.Actions) != 1 || m.Actions[0].Label != "Acknowledge" {
+		t.Fatalf("expected an Acknowledge action, got %+v", m.Actions)
+	}
+	if m.Actions[0].Method != http.MethodPost {
+		t.Errorf("expected the action to POST, got %q", m.Actions[0].Method)
+	}
+}
+
+// A delivered row must not be delivered again on the next pass.
+func TestNotify_DeliveredOnlyOnce(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+	s.sweepNotify(t)
+
+	if got := len(f.messages()); got != 1 {
+		t.Errorf("expected 1 push across two passes, got %d", got)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Delivery on the timeline
+// ---------------------------------------------------------------------------
+
+// notifyEvents picks the notifier's entries out of an incident's timeline.
+// Asserted through the API rather than the table: the timeline is what the
+// clients read, so its shape is the contract worth covering.
+func notifyEvents(t *testing.T, s *ts, id int) []map[string]any {
+	t.Helper()
+	var out []map[string]any
+	for _, e := range timeline(t, s, id) {
+		if e["type"] == "notified" || e["type"] == "notify_failed" {
+			out = append(out, e)
+		}
+	}
+	return out
+}
+
+func TestNotify_DeliveryIsRecordedOnTheTimeline(t *testing.T) {
+	s, _ := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+
+	fireCritical(t, s)
+	// Queued is not notified: nothing is on the timeline until ntfy accepts it.
+	if got := notifyEvents(t, s, 1); len(got) != 0 {
+		t.Fatalf("expected no event before delivery, got %v", got)
+	}
+
+	s.sweepNotify(t)
+
+	events := notifyEvents(t, s, 1)
+	if len(events) != 1 {
+		t.Fatalf("expected 1 notification event, got %v", events)
+	}
+	e := events[0]
+	if e["type"] != "notified" {
+		t.Errorf("expected a notified event, got %v", e["type"])
+	}
+	if e["detail"] != "triggered" {
+		t.Errorf("expected the kind in detail, got %v", e["detail"])
+	}
+	if e["username"] != "admin" {
+		t.Errorf("expected the paged user attached, got %v", e["username"])
+	}
+	// The topic is a shared secret with ntfy; the timeline is not the place for it.
+	for _, v := range e {
+		if s, ok := v.(string); ok && strings.Contains(s, "terdut-admin") {
+			t.Errorf("expected the topic kept out of the timeline, found it in %v", e)
+		}
+	}
+}
+
+// A redelivery-free pass must not double-log either.
+func TestNotify_TimelineRecordsOneEventPerDelivery(t *testing.T) {
+	s, _ := notifyTS(t, api.NotifyConfig{
+		PublicURL:   "https://terdut.example.com",
+		RepeatEvery: 15 * time.Minute,
+	})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+	s.sweepNotify(t)
+	s.ageNotifications(t, 20*time.Minute)
+	s.sweepNotify(t)
+
+	events := notifyEvents(t, s, 1)
+	if len(events) != 2 {
+		t.Fatalf("expected one event per delivery, got %v", events)
+	}
+	if events[0]["detail"] != "triggered" || events[1]["detail"] != "reminder" {
+		t.Errorf("expected triggered then reminder, got %v and %v",
+			events[0]["detail"], events[1]["detail"])
+	}
+}
+
+func TestNotify_AllClearIsRecordedOnTheTimeline(t *testing.T) {
+	s, _ := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-notify", "DiskFull", "resolved", "2026-05-20T10:00:00Z",
+			"2026-05-20T11:00:00Z", map[string]string{"severity": "critical"}),
+	}, "{}:{alertname=\"DiskFull\"}")
+	s.sweepNotify(t)
+
+	events := notifyEvents(t, s, 1)
+	if len(events) != 2 {
+		t.Fatalf("expected the all-clear recorded, got %v", events)
+	}
+	if events[1]["detail"] != "resolved" {
+		t.Errorf("expected a resolved event, got %v", events[1]["detail"])
+	}
+}
+
+// A page to the shared fallback belongs to nobody, and the timeline has to say
+// so rather than attributing it to whoever happens to be on call now.
+func TestNotify_FallbackDeliveryHasNoUser(t *testing.T) {
+	f := newFakeNtfy(t)
+	s := newTS(t, api.NotifyConfig{
+		BaseURL:       f.URL,
+		FallbackTopic: "terdut-oncall",
+		PublicURL:     "https://terdut.example.com",
+	})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+
+	events := notifyEvents(t, s, 1)
+	if len(events) != 1 {
+		t.Fatalf("expected 1 notification event, got %v", events)
+	}
+	if got, ok := events[0]["username"]; ok && got != nil && got != "" {
+		t.Errorf("expected no user on a fallback-topic page, got %v", got)
+	}
+}
+
+// The failure worth seeing: nobody was paged, and the timeline says so instead
+// of looking exactly like a delivery that worked.
+func TestNotify_ExhaustedRetriesAreRecordedOnce(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+	f.failWith(http.StatusInternalServerError)
+
+	fireCritical(t, s)
+	// One pass per attempt, each made due by clearing the backoff the last one set.
+	for i := 0; i < 10; i++ {
+		s.sweepNotify(t)
+		s.exec(t, "UPDATE notifications SET send_after = $1 WHERE sent_at IS NULL",
+			time.Now().Add(-time.Second).Unix())
+	}
+
+	events := notifyEvents(t, s, 1)
+	if len(events) != 1 {
+		t.Fatalf("expected exactly one failure event, got %v", events)
+	}
+	if events[0]["type"] != "notify_failed" {
+		t.Errorf("expected notify_failed, got %v", events[0]["type"])
+	}
+	detail, _ := events[0]["detail"].(string)
+	if !strings.HasPrefix(detail, "triggered: ") || !strings.Contains(detail, "500") {
+		t.Errorf("expected the kind and the reason in %q", detail)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Acknowledging from the notification
+// ---------------------------------------------------------------------------
+
+func TestNotify_AckButtonAcknowledgesIncident(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+
+	ackURL := f.messages()[0].Actions[0].URL
+	// The action URL is built for the public hostname; point it at the test
+	// server, which is the same handler.
+	path := ackURL[strings.Index(ackURL, "/api/notify/ack/"):]
+
+	resp, err := http.Post(s.URL+path, "application/json", nil)
+	if err != nil {
+		t.Fatalf("ack: %v", err)
+	}
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("expected 200 from the ack button, got %d", resp.StatusCode)
+	}
+
+	inc := getIncident(t, s, 1)
+	if inc["status"] != "acknowledged" {
+		t.Errorf("expected the incident acknowledged, got %v", inc["status"])
+	}
+	if inc["acknowledged_by"] != "admin" {
+		t.Errorf("expected the ack attributed to the token's user, got %v", inc["acknowledged_by"])
+	}
+
+	// The timeline must record it the same way the authenticated route would.
+	events := timeline(t, s, 1)
+	if !contains(eventTypes(events), "acknowledged") {
+		t.Errorf("expected an acknowledged event, got %v", eventTypes(events))
+	}
+	for _, e := range events {
+		if e["type"] == "acknowledged" && e["username"] != "admin" {
+			t.Errorf("expected the acknowledged event attributed to admin, got %v", e["username"])
+		}
+	}
+}
+
+func TestNotify_AckRejectsUnknownToken(t *testing.T) {
+	s, _ := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+	fireCritical(t, s)
+
+	resp, err := http.Post(s.URL+"/api/notify/ack/deadbeef", "application/json", nil)
+	if err != nil {
+		t.Fatalf("ack: %v", err)
+	}
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusNotFound {
+		t.Errorf("expected 404 for an unknown token, got %d", resp.StatusCode)
+	}
+	if inc := getIncident(t, s, 1); inc["status"] != "triggered" {
+		t.Errorf("expected the incident untouched, got %v", inc["status"])
+	}
+}
+
+func TestNotify_AckRejectsExpiredToken(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+
+	ackURL := f.messages()[0].Actions[0].URL
+	path := ackURL[strings.Index(ackURL, "/api/notify/ack/"):]
+
+	// Age the token past its TTL. The token's inputs are wall-clock timestamps,
+	// so this is the same trick the sweeper tests use.
+	s.exec(t, "UPDATE incident_ack_tokens SET expires_at = $1", time.Now().Add(-time.Minute).Unix())
+
+	resp, err := http.Post(s.URL+path, "application/json", nil)
+	if err != nil {
+		t.Fatalf("ack: %v", err)
+	}
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusNotFound {
+		t.Errorf("expected 404 for an expired token, got %d", resp.StatusCode)
+	}
+	if inc := getIncident(t, s, 1); inc["status"] != "triggered" {
+		t.Errorf("expected the incident untouched, got %v", inc["status"])
+	}
+}
+
+// The sweeper is what stops expired tokens accumulating forever.
+func TestNotify_SweepPurgesExpiredAckTokens(t *testing.T) {
+	s, _ := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+	s.exec(t, "UPDATE incident_ack_tokens SET expires_at = $1", time.Now().Add(-time.Minute).Unix())
+
+	api.Sweep(context.Background(), s.db, 168*time.Hour, 6*time.Hour, s.notify)
+
+	var n int
+	if err := s.db.QueryRow("SELECT COUNT(*) FROM incident_ack_tokens").Scan(&n); err != nil {
+		t.Fatalf("count tokens: %v", err)
+	}
+	if n != 0 {
+		t.Errorf("expected expired tokens purged, %d left", n)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Reminders
+// ---------------------------------------------------------------------------
+
+// ageNotifications backdates every sent notification so the next pass sees the
+// reminder as due.
+func (s *ts) ageNotifications(t *testing.T, by time.Duration) {
+	t.Helper()
+	s.exec(t, "UPDATE notifications SET created_at = $1 WHERE sent_at IS NOT NULL",
+		time.Now().Add(-by).Unix())
+}
+
+func TestNotify_UnacknowledgedIncidentIsRenotified(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{
+		PublicURL:   "https://terdut.example.com",
+		RepeatEvery: 15 * time.Minute,
+	})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+	s.ageNotifications(t, 20*time.Minute)
+	s.sweepNotify(t)
+
+	msgs := f.messages()
+	if len(msgs) != 2 {
+		t.Fatalf("expected a reminder push, got %d message(s)", len(msgs))
+	}
+	if !strings.Contains(msgs[1].Title, "Still unacknowledged") {
+		t.Errorf("expected the reminder to say so, got %q", msgs[1].Title)
+	}
+	if msgs[1].Topic != "terdut-admin" {
+		t.Errorf("expected the reminder on the same topic, got %q", msgs[1].Topic)
+	}
+	// Each page carries its own credential.
+	if len(msgs[1].Actions) != 1 || msgs[1].Actions[0].URL == msgs[0].Actions[0].URL {
+		t.Errorf("expected the reminder to carry a fresh ack token")
+	}
+}
+
+func TestNotify_AcknowledgedIncidentStopsReminders(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{
+		PublicURL:   "https://terdut.example.com",
+		RepeatEvery: 15 * time.Minute,
+	})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/acknowledge", nil)
+	resp.Body.Close()
+
+	s.ageNotifications(t, 20*time.Minute)
+	s.sweepNotify(t)
+
+	if got := len(f.messages()); got != 1 {
+		t.Errorf("expected no reminder once acknowledged, got %d message(s)", got)
+	}
+}
+
+// Snooze is the deliberate "not now", and it is what mutes the pager.
+func TestNotify_SnoozedIncidentStopsReminders(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{
+		PublicURL:   "https://terdut.example.com",
+		RepeatEvery: 15 * time.Minute,
+	})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/snooze", map[string]any{"duration": "1h"})
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("snooze returned %d", resp.StatusCode)
+	}
+	resp.Body.Close()
+
+	s.ageNotifications(t, 20*time.Minute)
+	s.sweepNotify(t)
+
+	if got := len(f.messages()); got != 1 {
+		t.Errorf("expected no reminder while snoozed, got %d message(s)", got)
+	}
+}
+
+func TestNotify_ZeroRepeatDisablesReminders(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+	s.ageNotifications(t, 24*time.Hour)
+	s.sweepNotify(t)
+
+	if got := len(f.messages()); got != 1 {
+		t.Errorf("expected reminders off, got %d message(s)", got)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Resolution
+// ---------------------------------------------------------------------------
+
+func TestNotify_ResolvedIncidentSendsAllClear(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-notify", "DiskFull", "resolved", "2026-05-20T10:00:00Z",
+			"2026-05-20T11:00:00Z", map[string]string{"severity": "critical"}),
+	}, "{}:{alertname=\"DiskFull\"}")
+	s.sweepNotify(t)
+
+	msgs := f.messages()
+	if len(msgs) != 2 {
+		t.Fatalf("expected an all-clear push, got %d message(s)", len(msgs))
+	}
+	if !strings.HasPrefix(msgs[1].Title, "Resolved:") {
+		t.Errorf("expected a resolved title, got %q", msgs[1].Title)
+	}
+	if msgs[1].Priority != 2 {
+		t.Errorf("expected the all-clear at low priority, got %d", msgs[1].Priority)
+	}
+	// Nothing to acknowledge on a closed incident.
+	if len(msgs[1].Actions) != 0 {
+		t.Errorf("expected no actions on the all-clear, got %+v", msgs[1].Actions)
+	}
+}
+
+// Closing an incident by hand sends nothing: the person who did it knows.
+func TestNotify_ManualResolveSendsNothing(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+
+	resp := s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil)
+	resp.Body.Close()
+	s.sweepNotify(t)
+
+	if got := len(f.messages()); got != 1 {
+		t.Errorf("expected no push for a manual resolve, got %d message(s)", got)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Routing and configuration
+// ---------------------------------------------------------------------------
+
+// With nobody on call the page goes to the shared fallback, and carries no
+// Acknowledge button — there is no user to attribute the acknowledgement to.
+func TestNotify_FallbackTopicHasNoAckButton(t *testing.T) {
+	f := newFakeNtfy(t)
+	s := newTS(t, api.NotifyConfig{
+		BaseURL:       f.URL,
+		FallbackTopic: "terdut-oncall",
+		PublicURL:     "https://terdut.example.com",
+	})
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+
+	msgs := f.messages()
+	if len(msgs) != 1 {
+		t.Fatalf("expected 1 push, got %d", len(msgs))
+	}
+	if msgs[0].Topic != "terdut-oncall" {
+		t.Errorf("expected the fallback topic, got %q", msgs[0].Topic)
+	}
+	if len(msgs[0].Actions) != 0 {
+		t.Errorf("expected no ack button on a shared topic, got %+v", msgs[0].Actions)
+	}
+}
+
+// Nobody on call and no fallback means there is nowhere to send: queueing would
+// only pile up rows that can never be delivered.
+func TestNotify_NoTargetQueuesNothing(t *testing.T) {
+	f := newFakeNtfy(t)
+	s := newTS(t, api.NotifyConfig{BaseURL: f.URL})
+
+	fireCritical(t, s)
+
+	if got := s.countNotifications(t, ""); got != 0 {
+		t.Errorf("expected nothing queued without a target, got %d", got)
+	}
+	s.sweepNotify(t)
+	if got := len(f.messages()); got != 0 {
+		t.Errorf("expected no push, got %d", got)
+	}
+}
+
+// The zero NotifyConfig is what every pre-existing test runs under.
+func TestNotify_DisabledQueuesNothing(t *testing.T) {
+	s := newTS(t)
+	putOnCall(t, s, 1)
+	setTopic(t, s, 1, "terdut-admin")
+
+	fireCritical(t, s)
+
+	if got := s.countNotifications(t, ""); got != 0 {
+		t.Errorf("expected nothing queued with notifications off, got %d", got)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Retries
+// ---------------------------------------------------------------------------
+
+func TestNotify_FailedDeliveryRetriesWithBackoff(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{PublicURL: "https://terdut.example.com"})
+	f.failWith(http.StatusInternalServerError)
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+
+	var attempts int
+	var sentAt *int64
+	var sendAfter int64
+	var lastError *string
+	if err := s.db.QueryRow(
+		"SELECT attempts, sent_at, send_after, last_error FROM notifications WHERE id = 1").
+		Scan(&attempts, &sentAt, &sendAfter, &lastError); err != nil {
+		t.Fatalf("read notification: %v", err)
+	}
+	if attempts != 1 {
+		t.Errorf("expected 1 attempt recorded, got %d", attempts)
+	}
+	if sentAt != nil {
+		t.Errorf("expected the row unsent, got sent_at %v", *sentAt)
+	}
+	if sendAfter <= time.Now().Unix() {
+		t.Errorf("expected the retry pushed into the future, got %d", sendAfter)
+	}
+	if lastError == nil || !strings.Contains(*lastError, "500") {
+		t.Errorf("expected the failure recorded, got %v", lastError)
+	}
+
+	// Backing off means the next pass leaves it alone until it is due.
+	s.sweepNotify(t)
+	if got := len(f.messages()); got != 1 {
+		t.Errorf("expected no immediate retry, got %d attempt(s)", got)
+	}
+
+	// Once due and once ntfy recovers, it goes out.
+	f.failWith(http.StatusOK)
+	s.exec(t, "UPDATE notifications SET send_after = $1 WHERE id = 1", time.Now().Add(-time.Second).Unix())
+	s.sweepNotify(t)
+
+	if err := s.db.QueryRow("SELECT sent_at FROM notifications WHERE id = 1").Scan(&sentAt); err != nil {
+		t.Fatalf("read notification: %v", err)
+	}
+	if sentAt == nil {
+		t.Error("expected the retry to succeed once ntfy recovered")
+	}
+}
+
+// An ntfy outage must not produce a reminder backlog that all lands at once
+// when it comes back: the previous page has to have been sent first.
+func TestNotify_UnsentNotificationBlocksReminders(t *testing.T) {
+	s, f := notifyTS(t, api.NotifyConfig{
+		PublicURL:   "https://terdut.example.com",
+		RepeatEvery: 15 * time.Minute,
+	})
+	f.failWith(http.StatusInternalServerError)
+
+	fireCritical(t, s)
+	s.sweepNotify(t)
+	s.exec(t, "UPDATE notifications SET created_at = $1", time.Now().Add(-time.Hour).Unix())
+	s.sweepNotify(t)
+
+	if got := s.countNotifications(t, "reminder"); got != 0 {
+		t.Errorf("expected no reminders queued behind an undelivered page, got %d", got)
+	}
+}

internal/api/router.go

@@ -4,11 +4,23 @@ import (
 	"database/sql"
 	"net/http"
 
+	"git.ryuvia.com/niklas/terdut-server/internal/config"
+	"git.ryuvia.com/niklas/terdut-server/internal/web"
 	"github.com/go-chi/chi/v5"
 	"github.com/go-chi/chi/v5/middleware"
 )
 
-func NewRouter(db *sql.DB) http.Handler {
+// NewRouter builds the HTTP surface. notify is passed through to the webhook,
+// the only handler that has to decide where a new incident's page goes; a zero
+// notify disables notifications. Dead man's switches are per team and read from
+// the database, so nothing about them is wired in here.
+func NewRouter(db *sql.DB, notify NotifyConfig, cfg config.Config) http.Handler {
+	// One limiter each, both process-wide for the life of the router: login
+	// counts failed passwords, sign-up counts account creation, and mixing the
+	// two would let a burst of sign-ups lock somebody out of logging in.
+	loginLimit := newLoginLimiter()
+	signupLimiter := newLoginLimiter()
+
 	r := chi.NewRouter()
 	r.Use(middleware.Logger)
 	r.Use(middleware.Recoverer)
@@ -17,38 +29,158 @@ func NewRouter(db *sql.DB) http.Handler {
 		respond(w, http.StatusOK, map[string]string{"status": "ok"})
 	})
 
-	// Unauthenticated: bootstrap and Alertmanager webhook receiver.
+	// Unauthenticated: bootstrap, the Alertmanager webhook receiver, and the
+	// Acknowledge button in a push notification. The last one is authorised by
+	// the scoped token in its path rather than an API key, and has to stay
+	// reachable from outside the cluster for the button to work.
 	r.Post("/api/bootstrap", handleBootstrap(db))
-	r.Post("/api/alertmanager/webhook", handleAlertmanagerWebhook(db))
+	r.Post("/api/notify/ack/{token}", handleNotifyAck(db))
+
+	// Alert ingestion. The key in the path says both that the sender may post
+	// and which team the alerts belong to, which is why it needs no session.
+	//
+	// This is the only way in. The pre-teams /api/alertmanager/webhook, which
+	// took no credential at all, was removed in v0.13.0 once the cluster's
+	// Alertmanager had moved onto a key; a sender still posting there gets the
+	// JSON 404 every unknown /api path gets.
+	r.Post("/api/integrations/{key}/alertmanager", handleIntegrationWebhook(db, notify))
+
+	// Signing up. Both are unauthenticated by necessity: the caller has no
+	// account yet. The info endpoint says whether the door is open and whether
+	// an invite link is good, so the form can say so before somebody picks a
+	// password.
+	r.Get("/api/signup", handleSignupInfo(db))
+	r.Post("/api/signup", handleSignup(db, signupLimiter, notify.PublicURL))
+
+	// Signing in to the web UI. Login trades a password for a session cookie,
+	// which AuthMiddleware accepts in place of an API key.
+	r.Post("/api/login", handleLogin(db, loginLimit, notify.PublicURL))
+	r.Post("/api/logout", handleLogout(db, notify.PublicURL))
 
 	// All other /api routes require a valid API key.
 	r.Group(func(r chi.Router) {
 		r.Use(AuthMiddleware(db))
 
+		r.Get("/api/me", handleMe(db))
+		r.Put("/api/me/onboarding", handleDismissOnboarding(db))
+		// Proves the topic works, which is the only part of "notifications are
+		// set up" that the person holding the phone can confirm.
+		r.Post("/api/me/notify/test", handleTestNotification(notify, db))
+
+		// Readable by anyone signed in: the queue's assignment control and the
+		// on-call schedule both need to name people.
 		r.Get("/api/users", handleListUsers(db))
-		r.Post("/api/users", handleCreateUser(db))
-		r.Delete("/api/users/{id}", handleDeleteUser(db))
+
+		// Your own account, or anybody's if you are an admin. The handlers call
+		// requireSelfOrAdmin rather than sitting behind AdminOnly, because
+		// which rule applies depends on the {id} in the path.
+		r.Get("/api/users/{id}/teams", handleUserTeams(db))
+		r.Put("/api/users/{id}/notify", handleSetNotifyTarget(db))
+		r.Put("/api/users/{id}/password", handleSetPassword(db))
 		r.Post("/api/users/{id}/api-keys", handleCreateAPIKey(db))
 		r.Delete("/api/users/{id}/api-keys/{keyID}", handleDeleteAPIKey(db))
 
+		// Administration: who exists, and who is an administrator. Until #3
+		// these were open to any authenticated caller, which meant every user
+		// could delete every other one.
+		r.Group(func(r chi.Router) {
+			r.Use(AdminOnly)
+
+			r.Post("/api/users", handleCreateUser(db))
+			r.Delete("/api/users/{id}", handleDeleteUser(db))
+			r.Put("/api/users/{id}/admin", handleSetAdmin(db))
+			r.Put("/api/users/{id}/disabled", handleSetUserDisabled(db))
+
+			// What exists on this server, and how it behaves. /api/teams
+			// answers "what am I in"; this one answers "what is there".
+			r.Get("/api/admin/teams", handleAdminListTeams(db))
+			// One team and who is in it. The member list under
+			// /api/teams/{id}/members stays member-only and still 404s
+			// an administrator from outside; this is a different
+			// question, so it is a different endpoint.
+			r.Get("/api/admin/teams/{teamID}", handleAdminGetTeam(db))
+			r.Get("/api/admin/settings", handleGetSettings(db, cfg))
+			r.Put("/api/admin/settings", handleSetSettings(db))
+		})
+
+		// Alerts are read-only: they are Alertmanager's record, not a work
+		// queue. Everything a person does happens on the incident instead.
 		r.Get("/api/alerts", handleListAlerts(db))
 		r.Get("/api/alerts/{id}", handleGetAlert(db))
-		r.Post("/api/alerts/{id}/acknowledge", handleAcknowledge(db))
-		r.Delete("/api/alerts/{id}/acknowledge", handleUnacknowledge(db))
-		r.Get("/api/alerts/{id}/comments", handleListComments(db))
-		r.Post("/api/alerts/{id}/comments", handleCreateComment(db))
-		r.Delete("/api/alerts/{id}/comments/{commentID}", handleDeleteComment(db))
 
-		r.Post("/api/schedule", handleCreateSchedule(db))
-		r.Get("/api/schedule/current", handleCurrentSchedule(db)) // must be before /{id}
-		r.Get("/api/schedule", handleListSchedule(db))
-		r.Delete("/api/schedule/{id}", handleDeleteSchedule(db))
+		r.Get("/api/incidents", handleListIncidents(db))
+		r.Get("/api/incidents/{id}", handleGetIncident(db))
+		r.Get("/api/incidents/{id}/alerts", handleIncidentAlerts(db))
+		r.Get("/api/incidents/{id}/timeline", handleIncidentTimeline(db))
+		r.Get("/api/incidents/{id}/similar", handleIncidentSimilar(db))
+		r.Post("/api/incidents/{id}/acknowledge", handleIncidentAcknowledge(db))
+		r.Delete("/api/incidents/{id}/acknowledge", handleIncidentUnacknowledge(db))
+		r.Post("/api/incidents/{id}/resolve", handleIncidentResolve(db))
+		r.Post("/api/incidents/{id}/assign", handleIncidentAssign(db))
+		r.Post("/api/incidents/{id}/snooze", handleIncidentSnooze(db))
+		r.Delete("/api/incidents/{id}/snooze", handleIncidentUnsnooze(db))
+		r.Post("/api/incidents/{id}/archive", handleIncidentArchive(db))
+		r.Delete("/api/incidents/{id}/archive", handleIncidentUnarchive(db))
+		r.Post("/api/incidents/{id}/notes", handleCreateNote(db))
+		r.Delete("/api/incidents/{id}/notes/{eventID}", handleDeleteNote(db))
 
+		// Teams. A user sees the teams they belong to; an owner configures one.
+		r.Get("/api/teams", handleListTeams(db))
+		r.Post("/api/teams", handleCreateTeam(db))
+		r.Put("/api/teams/{teamID}", handleRenameTeam(db))
+		r.Delete("/api/teams/{teamID}", handleDeleteTeam(db))
+		r.Get("/api/teams/{teamID}/members", handleListTeamMembers(db))
+		r.Post("/api/teams/{teamID}/members", handleAddTeamMember(db))
+		r.Delete("/api/teams/{teamID}/members/{userID}", handleRemoveTeamMember(db))
+
+		// Invite links into this team.
+		r.Get("/api/teams/{teamID}/invites", handleListInvites(db))
+		r.Post("/api/teams/{teamID}/invites", handleCreateInvite(db, notify.PublicURL))
+		r.Delete("/api/teams/{teamID}/invites/{inviteID}", handleRevokeInvite(db))
+
+		// A team's escalation ladder: who is paged when nobody answers.
+		r.Get("/api/teams/{teamID}/escalation", handleGetEscalation(db))
+		r.Put("/api/teams/{teamID}/escalation", handleSetEscalation(db))
+
+		// A team's own dead man's switches: which of its alerts are heartbeats,
+		// and how long a silence has to last before somebody is paged.
+		r.Get("/api/teams/{teamID}/deadman/switches", handleListTeamDeadman(db))
+		r.Post("/api/teams/{teamID}/deadman/switches", handleCreateTeamDeadman(db))
+		r.Delete("/api/teams/{teamID}/deadman/switches/{switchID}", handleDeleteTeamDeadman(db))
+
+		// Integrations: where a team's alerts come in, and the key that says so.
+		r.Get("/api/teams/{teamID}/integrations", handleListIntegrations(db))
+		r.Post("/api/teams/{teamID}/integrations", handleCreateIntegration(db, notify.PublicURL))
+		r.Patch("/api/teams/{teamID}/integrations/{integrationID}", handleRenameIntegration(db))
+		r.Delete("/api/teams/{teamID}/integrations/{integrationID}", handleDeleteIntegration(db))
+
+		// The rota is per team. /api/schedule/current is the exception: it
+		// answers across every team the caller is in, which is what somebody on
+		// two rotas wants to see.
+		r.Get("/api/schedule/current", handleCurrentSchedule(db))
+		r.Post("/api/teams/{teamID}/schedule", handleCreateSchedule(db))
+		r.Get("/api/teams/{teamID}/schedule", handleListSchedule(db))
+		r.Delete("/api/teams/{teamID}/schedule/{id}", handleDeleteSchedule(db))
+
+		r.Get("/api/stats/incidents", handleStatsIncidents(db))
 		r.Get("/api/stats/alerts", handleStatsAlerts(db))
 		r.Get("/api/stats/alerts/top", handleStatsTop(db))
 		r.Get("/api/stats/alerts/by-hour", handleStatsByHour(db))
 		r.Get("/api/stats/alerts/by-day", handleStatsByDay(db))
 	})
 
+	// Anything else under /api is a mistake in a client, and should say so in
+	// JSON rather than get the web UI's HTML.
+	r.Handle("/api/*", http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
+		respond(w, http.StatusNotFound, errResp("not found"))
+	}))
+
+	// Everything outside /api is the web UI.
+	site, err := web.Handler()
+	if err != nil {
+		panic(err) // the site is embedded at build time; this cannot fail at runtime
+	}
+	r.Handle("/*", site)
+
 	return r
 }

internal/api/schedule.go

@@ -8,15 +8,31 @@ import (
 	"strings"
 	"time"
 
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
 	"github.com/go-chi/chi/v5"
-	"github.com/yeniklas/terdut-server/internal/models"
 )
 
+// The schedule is per team: each team keeps its own rota, so two teams can have
+// two different people on call on the same day. Editing it is an owner's job,
+// like the rest of a team's configuration; reading it is any member's.
 func handleCreateSchedule(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
 		var req struct {
 			UserID int64    `json:"user_id"`
 			Dates  []string `json:"dates"`
+
+			// Replace takes dates that somebody else already holds. It defaults
+			// to off so that the plain call cannot quietly move a shift off the
+			// person expecting to be paged for it — reassigning has to be asked
+			// for.
+			Replace bool `json:"replace"`
 		}
 		if err := decodeJSON(r, &req); err != nil {
 			respond(w, http.StatusBadRequest, errResp("invalid request body"))
@@ -37,14 +53,20 @@ func handleCreateSchedule(db *sql.DB) http.HandlerFunc {
 			}
 		}
 
-		// Verify the user exists.
+		// The person taking the shift has to be in the team: paging somebody
+		// who cannot open the incident is worse than paging nobody.
 		var exists int
-		if err := db.QueryRowContext(r.Context(), "SELECT 1 FROM users WHERE id = ?", req.UserID).Scan(&exists); err != nil {
-			respond(w, http.StatusNotFound, errResp("user not found"))
+		if err := db.QueryRowContext(r.Context(),
+			"SELECT 1 FROM team_members WHERE team_id = $1 AND user_id = $2",
+			teamID, req.UserID).Scan(&exists); err != nil {
+			respond(w, http.StatusNotFound, errResp("user is not a member of this team"))
 			return
 		}
 
-		// All-or-nothing: if any date already has an assignment, reject the whole request.
+		// All-or-nothing, in both directions: without replace, one taken date
+		// rejects the whole request; with it, either every date moves or none
+		// does. The rota must never be left with a hole where a shift used to
+		// be, so the delete and the insert share one transaction.
 		tx, err := db.BeginTx(r.Context(), nil)
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
@@ -53,10 +75,20 @@ func handleCreateSchedule(db *sql.DB) http.HandlerFunc {
 		defer tx.Rollback()
 
 		for _, d := range req.Dates {
+			if req.Replace {
+				if _, err := tx.ExecContext(r.Context(),
+					"DELETE FROM schedule_entries WHERE team_id = $1 AND date = $2",
+					teamID, d); err != nil {
+					respond(w, http.StatusInternalServerError, errResp("internal error"))
+					return
+				}
+			}
 			if _, err := tx.ExecContext(r.Context(),
-				"INSERT INTO schedule_entries (user_id, date) VALUES (?, ?)", req.UserID, d); err != nil {
-				if strings.Contains(err.Error(), "UNIQUE constraint failed") {
-					respond(w, http.StatusConflict, errResp("date already assigned: "+d))
+				"INSERT INTO schedule_entries (team_id, user_id, date) VALUES ($1, $2, $3)",
+				teamID, req.UserID, d); err != nil {
+				if isUniqueViolation(err) {
+					respond(w, http.StatusConflict,
+						errResp("date already assigned: "+d+" (pass replace to take it)"))
 					return
 				}
 				respond(w, http.StatusInternalServerError, errResp("internal error"))
@@ -73,7 +105,7 @@ func handleCreateSchedule(db *sql.DB) http.HandlerFunc {
 		for _, d := range req.Dates {
 			dateSet[d] = true
 		}
-		all, err := scheduleRange(r.Context(), db, req.Dates[0], req.Dates[len(req.Dates)-1])
+		all, err := scheduleRange(r.Context(), db, teamID, req.Dates[0], req.Dates[len(req.Dates)-1])
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
@@ -90,6 +122,13 @@ func handleCreateSchedule(db *sql.DB) http.HandlerFunc {
 
 func handleListSchedule(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamMember(w, r, teamID) {
+			return
+		}
 		q := r.URL.Query()
 		from, to := q.Get("from"), q.Get("to")
 
@@ -106,7 +145,7 @@ func handleListSchedule(db *sql.DB) http.HandlerFunc {
 			}
 		}
 
-		entries, err := scheduleRange(r.Context(), db, from, to)
+		entries, err := scheduleRange(r.Context(), db, teamID, from, to)
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
@@ -117,12 +156,20 @@ func handleListSchedule(db *sql.DB) http.HandlerFunc {
 
 func handleDeleteSchedule(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
 		id, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
 		if err != nil {
 			respond(w, http.StatusBadRequest, errResp("invalid schedule id"))
 			return
 		}
-		res, err := db.ExecContext(r.Context(), "DELETE FROM schedule_entries WHERE id = ?", id)
+		res, err := db.ExecContext(r.Context(),
+			"DELETE FROM schedule_entries WHERE id = $1 AND team_id = $2", id, teamID)
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
@@ -135,55 +182,66 @@ func handleDeleteSchedule(db *sql.DB) http.HandlerFunc {
 	}
 }
 
+// handleCurrentSchedule answers "who is on call right now" for every team the
+// caller belongs to — one entry per team, so somebody on two rotas sees both.
+// A team with nobody scheduled today simply does not appear.
 func handleCurrentSchedule(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
 		today := time.Now().UTC().Format("2006-01-02")
 
-		var e models.ScheduleEntry
-		var ts int64
-		err := db.QueryRowContext(r.Context(), `
-			SELECT s.id, s.user_id, u.username, s.date, s.created_at
+		rows, err := db.QueryContext(r.Context(), `
+			SELECT s.id, s.team_id, t.name, s.user_id, u.username, s.date, s.created_at
 			FROM   schedule_entries s
 			JOIN   users u ON u.id = s.user_id
-			WHERE  s.date = ?`, today).Scan(&e.ID, &e.UserID, &e.Username, &e.Date, &ts)
-		if err == sql.ErrNoRows {
-			respond(w, http.StatusNotFound, errResp("no one is on call today"))
-			return
-		}
+			JOIN   teams t ON t.id = s.team_id
+			WHERE  s.date = $1 AND s.team_id = ANY($2)
+			ORDER  BY t.name`, today, callerTeamIDs(r.Context()))
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
 		}
-		e.CreatedAt = time.Unix(ts, 0).UTC()
-		respond(w, http.StatusOK, e)
+		defer rows.Close()
+
+		entries := []models.ScheduleEntry{}
+		for rows.Next() {
+			var e models.ScheduleEntry
+			var ts int64
+			if err := rows.Scan(&e.ID, &e.TeamID, &e.TeamName, &e.UserID, &e.Username, &e.Date, &ts); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			e.CreatedAt = time.Unix(ts, 0).UTC()
+			entries = append(entries, e)
+		}
+		if err := rows.Err(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, entries)
 	}
 }
 
 // scheduleRange returns schedule entries ordered by date.
 // from and to are YYYY-MM-DD strings; an empty string means unbounded on that side.
-func scheduleRange(ctx context.Context, db *sql.DB, from, to string) ([]models.ScheduleEntry, error) {
-	where := []string{}
-	args := []any{}
+func scheduleRange(ctx context.Context, db *sql.DB, teamID int64, from, to string) ([]models.ScheduleEntry, error) {
+	args := &sqlArgs{}
+	where := []string{"s.team_id = " + args.add(teamID)}
 	if from != "" {
-		where = append(where, "s.date >= ?")
-		args = append(args, from)
+		where = append(where, "s.date >= "+args.add(from))
 	}
 	if to != "" {
-		where = append(where, "s.date <= ?")
-		args = append(args, to)
+		where = append(where, "s.date <= "+args.add(to))
 	}
 
-	clause := "1=1"
-	if len(where) > 0 {
-		clause = strings.Join(where, " AND ")
-	}
+	clause := strings.Join(where, " AND ")
 
 	rows, err := db.QueryContext(ctx, `
-		SELECT s.id, s.user_id, u.username, s.date, s.created_at
+		SELECT s.id, s.team_id, t.name, s.user_id, u.username, s.date, s.created_at
 		FROM   schedule_entries s
 		JOIN   users u ON u.id = s.user_id
+		JOIN   teams t ON t.id = s.team_id
 		WHERE  `+clause+`
-		ORDER  BY s.date ASC`, args...)
+		ORDER  BY s.date ASC`, args.all()...)
 	if err != nil {
 		return nil, err
 	}
@@ -193,7 +251,7 @@ func scheduleRange(ctx context.Context, db *sql.DB, from, to string) ([]models.S
 	for rows.Next() {
 		var e models.ScheduleEntry
 		var ts int64
-		if err := rows.Scan(&e.ID, &e.UserID, &e.Username, &e.Date, &ts); err != nil {
+		if err := rows.Scan(&e.ID, &e.TeamID, &e.TeamName, &e.UserID, &e.Username, &e.Date, &ts); err != nil {
 			return nil, err
 		}
 		e.CreatedAt = time.Unix(ts, 0).UTC()

internal/api/settings.go

@@ -0,0 +1,471 @@
+package api
+
+import (
+	"context"
+	"database/sql"
+	"errors"
+	"net/http"
+	"strconv"
+	"strings"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/config"
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
+	"github.com/go-chi/chi/v5"
+)
+
+// The settings an administrator can change at runtime. Each is behaviour rather
+// than infrastructure: what the server does, not where it is plugged in.
+//
+// The values are seconds, stored as text. A duration string would be friendlier
+// to read in psql and worse everywhere else — it can be stored unparseable, and
+// then the question is what a background loop should do at 02:00 with a
+// tuning knob it cannot understand.
+const (
+	SettingNotifyRepeat = "notify_repeat_seconds"
+	SettingStaleAfter   = "stale_after_seconds"
+	SettingArchiveAfter = "archive_after_seconds"
+)
+
+// settingBounds keeps an edit from producing a server that cannot work. The
+// ceilings are loose — they exist to catch a slipped decimal point, not to have
+// an opinion about anybody's rota.
+var settingBounds = map[string]struct {
+	min, max time.Duration
+	label    string
+}{
+	SettingNotifyRepeat: {0, 24 * time.Hour, "how long an incident may sit unacknowledged before it is paged again; 0 disables reminders"},
+	SettingStaleAfter:   {5 * time.Minute, 30 * 24 * time.Hour, "how long a firing alert may go without a refreshing webhook before the sweeper resolves it"},
+	SettingArchiveAfter: {time.Minute, 365 * 24 * time.Hour, "how long a resolved alert or incident stays in the default list"},
+}
+
+// Settings reads the runtime configuration. It holds no cache: the readers are
+// two background loops that tick every 30 seconds and 15 minutes, and handlers
+// that run once per request, so a query each time costs nothing measurable and
+// means an administrator's change takes effect on the next tick rather than at
+// the next restart.
+type Settings struct{ db *sql.DB }
+
+// NewSettings returns a reader over db.
+func NewSettings(db *sql.DB) *Settings { return &Settings{db: db} }
+
+// Duration reads one setting, falling back to def when the row is missing or
+// unreadable. A tuning knob is never worth failing a sweep over: the fallback
+// is the value the server started with.
+func (s *Settings) Duration(ctx context.Context, key string, def time.Duration) time.Duration {
+	var raw string
+	err := s.db.QueryRowContext(ctx, "SELECT value FROM settings WHERE key = $1", key).Scan(&raw)
+	if err != nil {
+		return def
+	}
+	secs, err := strconv.ParseInt(raw, 10, 64)
+	if err != nil {
+		return def
+	}
+	return time.Duration(secs) * time.Second
+}
+
+// SeedSettings writes each key from the server's environment configuration,
+// once. Never overwrites: after the first start the database owns these, and a
+// redeploy must not put a chart's default back over an administrator's edit —
+// the same rule as the per-team dead man's switches.
+func SeedSettings(ctx context.Context, db *sql.DB, cfg config.Config) error {
+	seeds := map[string]time.Duration{
+		SettingNotifyRepeat: cfg.NotifyRepeat,
+		SettingStaleAfter:   cfg.StaleAfter,
+		SettingArchiveAfter: cfg.ArchiveAfter,
+	}
+	for key, d := range seeds {
+		if _, err := db.ExecContext(ctx, `
+			INSERT INTO settings (key, value) VALUES ($1, $2)
+			ON CONFLICT (key) DO NOTHING`,
+			key, strconv.FormatInt(int64(d.Seconds()), 10)); err != nil {
+			return err
+		}
+	}
+	return nil
+}
+
+// settingsResponse is what the admin page renders. The environment half is
+// included and marked read-only, so somebody looking for the ntfy URL finds out
+// where it lives rather than concluding the server does not have one.
+type settingsResponse struct {
+	Editable map[string]settingValue `json:"editable"`
+	FromEnv  map[string]string       `json:"from_env"`
+
+	// Choices are settings that are a word from a fixed list rather than a
+	// duration. One so far: who may create an account.
+	Choices map[string]choiceValue `json:"choices"`
+}
+
+type choiceValue struct {
+	Value       string   `json:"value"`
+	Options     []string `json:"options"`
+	Description string   `json:"description"`
+}
+
+type settingValue struct {
+	Seconds     int64  `json:"seconds"`
+	Description string `json:"description"`
+	MinSeconds  int64  `json:"min_seconds"`
+	MaxSeconds  int64  `json:"max_seconds"`
+}
+
+func handleGetSettings(db *sql.DB, cfg config.Config) http.HandlerFunc {
+	settings := NewSettings(db)
+	return func(w http.ResponseWriter, r *http.Request) {
+		out := settingsResponse{
+			Editable: map[string]settingValue{},
+			Choices: map[string]choiceValue{
+				SettingSignupMode: {
+					Value:   signupMode(r.Context(), db),
+					Options: []string{SignupInviteOnly, SignupOpen},
+					Description: "who may create an account: invite_only means a link from a team owner, " +
+						"open means anybody who can reach this server",
+				},
+			},
+			FromEnv: map[string]string{
+				// Never the ntfy token or the DSN: both are credentials, and an
+				// admin page that renders them turns a browser tab into a place
+				// they leak from.
+				"ntfy_url":        cfg.NtfyURL,
+				"ntfy_configured": strconv.FormatBool(cfg.NtfyURL != ""),
+				"ntfy_token_set":  strconv.FormatBool(cfg.NtfyToken != ""),
+				"public_url":      cfg.PublicURL,
+				"listen_address":  cfg.Addr,
+			},
+		}
+		for key, b := range settingBounds {
+			def := map[string]time.Duration{
+				SettingNotifyRepeat: cfg.NotifyRepeat,
+				SettingStaleAfter:   cfg.StaleAfter,
+				SettingArchiveAfter: cfg.ArchiveAfter,
+			}[key]
+			out.Editable[key] = settingValue{
+				Seconds:     int64(settings.Duration(r.Context(), key, def).Seconds()),
+				Description: b.label,
+				MinSeconds:  int64(b.min.Seconds()),
+				MaxSeconds:  int64(b.max.Seconds()),
+			}
+		}
+		respond(w, http.StatusOK, out)
+	}
+}
+
+// handleSetSettings changes one or more settings. Unknown keys are refused
+// rather than stored: a typo that writes notify_repeat_second would otherwise
+// sit in the table looking like configuration and doing nothing.
+func handleSetSettings(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		var req map[string]any
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		if len(req) == 0 {
+			respond(w, http.StatusBadRequest, errResp("no settings given"))
+			return
+		}
+
+		// Validate everything before writing anything: a request that sets two
+		// settings and gets one wrong should change neither.
+		values := map[string]string{}
+		for key, raw := range req {
+			switch key {
+			case SettingSignupMode:
+				mode, _ := raw.(string)
+				if mode != SignupOpen && mode != SignupInviteOnly {
+					respond(w, http.StatusBadRequest,
+						errResp("signup_mode must be "+SignupInviteOnly+" or "+SignupOpen))
+					return
+				}
+				values[key] = mode
+			default:
+				b, known := settingBounds[key]
+				if !known {
+					respond(w, http.StatusBadRequest, errResp("unknown setting: "+key))
+					return
+				}
+				secs, ok := raw.(float64) // JSON numbers decode as float64
+				if !ok {
+					respond(w, http.StatusBadRequest, errResp(key+" must be a number of seconds"))
+					return
+				}
+				d := time.Duration(int64(secs)) * time.Second
+				if d < b.min || d > b.max {
+					respond(w, http.StatusBadRequest, errResp(
+						key+" must be between "+b.min.String()+" and "+b.max.String()))
+					return
+				}
+				values[key] = strconv.FormatInt(int64(secs), 10)
+			}
+		}
+
+		tx, err := db.BeginTx(r.Context(), nil)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer tx.Rollback() //nolint:errcheck
+
+		for key, value := range values {
+			if _, err := tx.ExecContext(r.Context(), `
+				INSERT INTO settings (key, value, updated_at)
+				VALUES ($1, $2, `+nowEpoch+`)
+				ON CONFLICT (key) DO UPDATE SET
+					value = excluded.value, updated_at = excluded.updated_at`,
+				key, value); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+		}
+		if err := tx.Commit(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// adminTeam is a team as an administrator sees it: what it is, plus how big it
+// is and how much is on fire in it. One definition, so a team in the list and a
+// team on its own page cannot describe themselves differently.
+type adminTeam struct {
+	ID            int64     `json:"id"`
+	Name          string    `json:"name"`
+	CreatedAt     time.Time `json:"created_at"`
+	Members       int64     `json:"members"`
+	OpenIncidents int64     `json:"open_incidents"`
+}
+
+// handleAdminListTeams lists every team on the server, with its size. The
+// ordinary /api/teams answers "what am I in"; this one answers "what exists",
+// which only an administrator may ask.
+func handleAdminListTeams(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		rows, err := db.QueryContext(r.Context(), `
+			SELECT t.id, t.name, t.created_at,
+			       (SELECT COUNT(*) FROM team_members m WHERE m.team_id = t.id),
+			       (SELECT COUNT(*) FROM incidents i
+			         WHERE i.team_id = t.id AND i.resolved_at IS NULL)
+			FROM   teams t
+			ORDER  BY t.name`)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer rows.Close()
+
+		teams := []adminTeam{}
+		for rows.Next() {
+			var t adminTeam
+			var created int64
+			if err := rows.Scan(&t.ID, &t.Name, &created, &t.Members, &t.OpenIncidents); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			t.CreatedAt = time.Unix(created, 0).UTC()
+			teams = append(teams, t)
+		}
+		if err := rows.Err(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, teams)
+	}
+}
+
+// handleAdminGetTeam answers "what is this team, and who is in it" for any team
+// on the server, which is the one question an administrator could not ask.
+//
+// GET /api/teams/{id}/members is requireTeamMember and answers 404 to somebody
+// outside the team, administrator or not, and that stays exactly as it is:
+// member means membership and nothing else. Reading a team's shape is a
+// different thing from reading its work, so it gets an endpoint of its own
+// under AdminOnly rather than an exception carved into that rule. An
+// administrator still sees none of the team's incidents, alerts or rota.
+func handleAdminGetTeam(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+
+		var t adminTeam
+		var created int64
+		err := db.QueryRowContext(r.Context(), `
+			SELECT t.id, t.name, t.created_at,
+			       (SELECT COUNT(*) FROM team_members m WHERE m.team_id = t.id),
+			       (SELECT COUNT(*) FROM incidents i
+			         WHERE i.team_id = t.id AND i.resolved_at IS NULL)
+			FROM   teams t
+			WHERE  t.id = $1`, teamID).
+			Scan(&t.ID, &t.Name, &created, &t.Members, &t.OpenIncidents)
+		if errors.Is(err, sql.ErrNoRows) {
+			respond(w, http.StatusNotFound, errResp("not found"))
+			return
+		}
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		t.CreatedAt = time.Unix(created, 0).UTC()
+
+		// Same query and same ordering as handleListTeamMembers, so the two
+		// answers to "who is in this team" cannot disagree about the answer.
+		rows, err := db.QueryContext(r.Context(), `
+			SELECT m.team_id, m.user_id, u.username, m.role, m.joined_at
+			FROM   team_members m
+			JOIN   users u ON u.id = m.user_id
+			WHERE  m.team_id = $1
+			ORDER  BY u.username`, teamID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer rows.Close()
+
+		members := []models.TeamMember{}
+		for rows.Next() {
+			var m models.TeamMember
+			var joined int64
+			if err := rows.Scan(&m.TeamID, &m.UserID, &m.Username, &m.Role, &joined); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			m.JoinedAt = time.Unix(joined, 0).UTC()
+			members = append(members, m)
+		}
+		if err := rows.Err(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		// A wrapper rather than a team with the members hung off it: "members"
+		// already means a count on the list endpoint, and one name must not be
+		// a number in one answer and an array in the next.
+		respond(w, http.StatusOK, map[string]any{"team": t, "members": members})
+	}
+}
+
+// handleRenameTeam renames a team. An owner's job, and an administrator's when
+// a team has nobody left to do it.
+func handleRenameTeam(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+
+		var req struct {
+			Name string `json:"name"`
+		}
+		// Trimmed, as handleCreateTeam trims: without it " " is a team name
+		// here but not at creation, which is one rule stated twice and only
+		// half applied.
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("name is required"))
+			return
+		}
+		req.Name = strings.TrimSpace(req.Name)
+		if req.Name == "" {
+			respond(w, http.StatusBadRequest, errResp("name is required"))
+			return
+		}
+
+		res, err := db.ExecContext(r.Context(),
+			"UPDATE teams SET name = $1 WHERE id = $2", req.Name, teamID)
+		if err != nil {
+			if isUniqueViolation(err) {
+				respond(w, http.StatusConflict, errResp("a team with that name already exists"))
+				return
+			}
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("not found"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// handleSetUserDisabled takes an account out of use, or puts it back.
+//
+// Not a delete: the person's acknowledgements, assignments and timeline entries
+// stay attached to them. Deleting a user nulls those columns, which rewrites
+// what happened during an incident months after the fact.
+func handleSetUserDisabled(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid user id"))
+			return
+		}
+		var req struct {
+			Disabled *bool `json:"disabled"`
+		}
+		if err := decodeJSON(r, &req); err != nil || req.Disabled == nil {
+			respond(w, http.StatusBadRequest, errResp("disabled is required"))
+			return
+		}
+
+		if *req.Disabled {
+			caller, _ := userFromContext(r.Context())
+			if caller.ID == id {
+				respond(w, http.StatusConflict, errResp("cannot disable your own account"))
+				return
+			}
+			last, err := isLastAdmin(r.Context(), db, id)
+			if err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			if last {
+				respond(w, http.StatusConflict, errResp("cannot disable the last administrator"))
+				return
+			}
+		}
+
+		var res sql.Result
+		if *req.Disabled {
+			res, err = db.ExecContext(r.Context(),
+				"UPDATE users SET disabled_at = "+nowEpoch+" WHERE id = $1 AND disabled_at IS NULL", id)
+		} else {
+			res, err = db.ExecContext(r.Context(),
+				"UPDATE users SET disabled_at = NULL WHERE id = $1", id)
+		}
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			// Either no such user, or already in the state asked for. The
+			// second is not a failure, so check which before answering.
+			var exists int
+			if err := db.QueryRowContext(r.Context(),
+				"SELECT 1 FROM users WHERE id = $1", id).Scan(&exists); errors.Is(err, sql.ErrNoRows) {
+				respond(w, http.StatusNotFound, errResp("user not found"))
+				return
+			}
+		}
+
+		// Signing back in is the only way to use a re-enabled account, and a
+		// disabled one must not keep a live session.
+		if *req.Disabled {
+			db.ExecContext(r.Context(), "DELETE FROM sessions WHERE user_id = $1", id) //nolint:errcheck
+		}
+
+		user, err := fetchUser(r.Context(), db, id)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, user)
+	}
+}

internal/api/settings_test.go

@@ -0,0 +1,275 @@
+package api_test
+
+import (
+	"net/http"
+	"testing"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/api"
+)
+
+// The settings an administrator can change, and the ones they cannot.
+func TestSettings_EditableAndReadOnly(t *testing.T) {
+	s := newTS(t)
+
+	var got struct {
+		Editable map[string]struct {
+			Seconds     int64  `json:"seconds"`
+			Description string `json:"description"`
+			MinSeconds  int64  `json:"min_seconds"`
+			MaxSeconds  int64  `json:"max_seconds"`
+		} `json:"editable"`
+		FromEnv map[string]string `json:"from_env"`
+	}
+	decode(t, s.req(t, http.MethodGet, "/api/admin/settings", nil), &got)
+
+	// Seeded from the environment the server started with, not from zero.
+	if v := got.Editable["notify_repeat_seconds"].Seconds; v != 900 {
+		t.Errorf("notify_repeat_seconds seeded as %d, want 900", v)
+	}
+	if v := got.Editable["stale_after_seconds"].Seconds; v != 21600 {
+		t.Errorf("stale_after_seconds seeded as %d, want 21600", v)
+	}
+	if got.Editable["archive_after_seconds"].Description == "" {
+		t.Error("a setting without a description is a number nobody can act on")
+	}
+
+	// The environment half is visible so somebody can see where it lives, but
+	// never the credentials themselves.
+	if _, ok := got.FromEnv["public_url"]; !ok {
+		t.Error("public_url should be reported as environment-configured")
+	}
+	for _, leak := range []string{"ntfy_token", "dsn", "database_dsn", "password"} {
+		if v, ok := got.FromEnv[leak]; ok {
+			t.Errorf("%s must not be in the settings response (got %q)", leak, v)
+		}
+	}
+}
+
+// Changing a setting takes effect on the next tick, without a restart. This is
+// the whole point of moving them out of the environment.
+func TestSettings_ChangeTakesEffectOnTheNextSweep(t *testing.T) {
+	s := newTS(t)
+
+	// An alert whose last webhook was two hours ago. Under the seeded
+	// stale_after of six hours the sweeper leaves it alone.
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-settings", "Stale", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = $2",
+		time.Now().Add(-2*time.Hour).Unix(), "fp-settings")
+
+	sweep(t, s, noArchive)
+	if status, _, _ := s.alertRow(t, "fp-settings"); status != "firing" {
+		t.Fatalf("before the change the alert should still be firing, got %q", status)
+	}
+
+	// Shorten it to an hour. Nothing restarts.
+	resp := s.req(t, http.MethodPut, "/api/admin/settings",
+		map[string]int64{"stale_after_seconds": 3600})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("change setting: %d", resp.StatusCode)
+	}
+
+	sweep(t, s, noArchive)
+	status, source, _ := s.alertRow(t, "fp-settings")
+	if status != "resolved" {
+		t.Errorf("after the change the alert should have expired, got %q", status)
+	}
+	if source == nil || *source != "expiry" {
+		t.Errorf("expected resolution_source expiry, got %v", source)
+	}
+}
+
+// A typo must not look like configuration, and a slipped decimal point must not
+// produce a server that sweeps every second.
+func TestSettings_RejectsUnknownKeysAndSillyValues(t *testing.T) {
+	s := newTS(t)
+
+	for _, c := range []struct {
+		name string
+		body map[string]int64
+	}{
+		{"unknown key", map[string]int64{"notify_repeat_second": 60}},
+		{"below the floor", map[string]int64{"stale_after_seconds": 30}},
+		{"above the ceiling", map[string]int64{"archive_after_seconds": 400 * 24 * 3600}},
+		{"nothing at all", map[string]int64{}},
+	} {
+		resp := s.req(t, http.MethodPut, "/api/admin/settings", c.body)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusBadRequest {
+			t.Errorf("%s: expected 400, got %d", c.name, resp.StatusCode)
+		}
+	}
+}
+
+// Settings are the server's behaviour, so only an administrator may change
+// them — or see where the rest of the configuration comes from.
+func TestSettings_AreAdminOnly(t *testing.T) {
+	s := newTS(t)
+	_, call := member(t, s, "member")
+
+	for _, c := range []struct {
+		method string
+		body   any
+	}{
+		{http.MethodGet, nil},
+		{http.MethodPut, map[string]int64{"notify_repeat_seconds": 60}},
+	} {
+		resp := call(c.method, "/api/admin/settings", c.body)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusForbidden {
+			t.Errorf("%s /api/admin/settings: expected 403, got %d", c.method, resp.StatusCode)
+		}
+	}
+
+	resp := call(http.MethodGet, "/api/admin/teams", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusForbidden {
+		t.Errorf("GET /api/admin/teams: expected 403, got %d", resp.StatusCode)
+	}
+}
+
+// An administrator sees every team, including ones they are not in — which is
+// exactly what /api/teams must not show them.
+func TestSettings_AdminSeesEveryTeam(t *testing.T) {
+	s := newTS(t)
+	newTeam(t, s, "red")
+	newTeam(t, s, "blue")
+
+	all := list(t, s.req(t, http.MethodGet, "/api/admin/teams", nil))
+	if len(all) != 3 { // Default, red, blue
+		t.Fatalf("admin should see all 3 teams, saw %d", len(all))
+	}
+	for _, team := range all {
+		if _, ok := team["members"]; !ok {
+			t.Error("the admin listing should say how big each team is")
+		}
+	}
+
+	// The admin created them, so they own them — but they are not a member of
+	// a team somebody else makes, and /api/teams still answers "what am I in".
+	mine := list(t, s.req(t, http.MethodGet, "/api/teams", nil))
+	if len(mine) != 3 {
+		t.Errorf("the creator is an owner of what they created, saw %d", len(mine))
+	}
+}
+
+// Disabling is not deleting: the account stops working and the history stays.
+func TestSettings_DisablingAnAccountKeepsItsHistory(t *testing.T) {
+	s := newTS(t)
+	memberID, call := member(t, s, "leaver")
+
+	// They acknowledge an incident, so there is history to preserve.
+	postWebhook(t, s, []map[string]any{
+		amAlert("fp-leaver", "DiskFull", "firing", "2026-05-20T10:00:00Z", zeroTime, nil),
+	})
+	resp := call(http.MethodPost, "/api/incidents/1/acknowledge", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("acknowledge: %d", resp.StatusCode)
+	}
+
+	resp = s.req(t, http.MethodPut, "/api/users/"+id64(memberID)+"/disabled",
+		map[string]bool{"disabled": true})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("disable: %d", resp.StatusCode)
+	}
+
+	// Their API key stops working.
+	resp = call(http.MethodGet, "/api/incidents", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusUnauthorized {
+		t.Errorf("a disabled user's key: expected 401, got %d", resp.StatusCode)
+	}
+
+	// The acknowledgement still names them.
+	var incident map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/incidents/1", nil), &incident)
+	if incident["acknowledged_by"] != "leaver" {
+		t.Errorf("the acknowledgement should still name leaver, got %v", incident["acknowledged_by"])
+	}
+	if incident["status"] != "acknowledged" {
+		t.Errorf("the incident should still be acknowledged, got %v", incident["status"])
+	}
+
+	// And re-enabling gives the account back.
+	resp = s.req(t, http.MethodPut, "/api/users/"+id64(memberID)+"/disabled",
+		map[string]bool{"disabled": false})
+	resp.Body.Close()
+	resp = call(http.MethodGet, "/api/incidents", nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Errorf("after re-enabling: expected 200, got %d", resp.StatusCode)
+	}
+}
+
+// The same two guards as deleting and demoting: an install must keep somebody
+// who can administer it.
+func TestSettings_CannotDisableYourselfOrTheLastAdmin(t *testing.T) {
+	s := newTS(t)
+
+	resp := s.req(t, http.MethodPut, "/api/users/1/disabled", map[string]bool{"disabled": true})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusConflict {
+		t.Errorf("disabling yourself: expected 409, got %d", resp.StatusCode)
+	}
+}
+
+// Renaming a team is an owner's job, and the name stays unique.
+func TestSettings_TeamRename(t *testing.T) {
+	s := newTS(t)
+	team := newTeam(t, s, "red")
+
+	resp := s.req(t, http.MethodPut, "/api/teams/"+id64(team.id), map[string]string{"name": "Platform"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("rename: %d", resp.StatusCode)
+	}
+
+	teams := list(t, s.req(t, http.MethodGet, "/api/admin/teams", nil))
+	found := false
+	for _, x := range teams {
+		if x["name"] == "Platform" {
+			found = true
+		}
+	}
+	if !found {
+		t.Error("the renamed team should be listed under its new name")
+	}
+
+	// Taking a name that exists is a conflict, not a silent second team with
+	// the same label.
+	resp = s.req(t, http.MethodPut, "/api/teams/"+id64(team.id), map[string]string{"name": "Default"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusConflict {
+		t.Errorf("renaming onto an existing name: expected 409, got %d", resp.StatusCode)
+	}
+}
+
+// The seed runs once. A redeploy must not put the chart's default back over an
+// administrator's edit — the rule the dead man's switches already follow.
+func TestSettings_SeedDoesNotOverwrite(t *testing.T) {
+	s := newTS(t)
+
+	resp := s.req(t, http.MethodPut, "/api/admin/settings",
+		map[string]int64{"notify_repeat_seconds": 60})
+	resp.Body.Close()
+
+	// A second start, with the environment still saying 15 minutes.
+	if err := api.SeedSettings(t.Context(), s.db, testConfig()); err != nil {
+		t.Fatalf("re-seed: %v", err)
+	}
+
+	var got struct {
+		Editable map[string]struct {
+			Seconds int64 `json:"seconds"`
+		} `json:"editable"`
+	}
+	decode(t, s.req(t, http.MethodGet, "/api/admin/settings", nil), &got)
+	if v := got.Editable["notify_repeat_seconds"].Seconds; v != 60 {
+		t.Errorf("the edit should survive a restart, got %d", v)
+	}
+}

internal/api/signup.go

@@ -0,0 +1,489 @@
+package api
+
+import (
+	"context"
+	"database/sql"
+	"errors"
+	"net/http"
+	"strconv"
+	"strings"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
+	"github.com/go-chi/chi/v5"
+)
+
+// SettingSignupMode says who may create an account. It lives in the settings
+// table with the other behaviour settings, so an administrator changes it in
+// the admin page rather than in a chart.
+//
+// Two modes, not three. A domain-restricted mode was considered and dropped:
+// with no email in this server there is nothing to verify an address against,
+// so it would check the domain of a string somebody typed — a speed bump
+// dressed as a control.
+const (
+	SettingSignupMode = "signup_mode"
+
+	SignupInviteOnly = "invite_only"
+	SignupOpen       = "open"
+)
+
+// defaultSignupMode is invite-only. An install that gets a public hostname
+// before anybody has thought about sign-up should not be collecting accounts
+// from the internet by default.
+const defaultSignupMode = SignupInviteOnly
+
+// inviteTTL is how long a new invite link lives. Long enough to send it and be
+// read tomorrow, short enough that a link in an old chat log stops working.
+const inviteTTL = 7 * 24 * time.Hour
+
+// signupMode reads the current mode, falling back to invite-only for a missing
+// or unrecognised value: the failure mode of a typo in this setting should be
+// the closed door, not the open one.
+func signupMode(ctx context.Context, db *sql.DB) string {
+	var raw string
+	if err := db.QueryRowContext(ctx,
+		"SELECT value FROM settings WHERE key = $1", SettingSignupMode).Scan(&raw); err != nil {
+		return defaultSignupMode
+	}
+	if raw != SignupOpen && raw != SignupInviteOnly {
+		return defaultSignupMode
+	}
+	return raw
+}
+
+// handleSignupInfo tells the sign-up page what it may offer, without requiring
+// a session: whether open sign-up is on, and whether the invite in the URL is
+// any good. A bad invite is better reported before somebody picks a password.
+func handleSignupInfo(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		out := map[string]any{"mode": signupMode(r.Context(), db)}
+
+		if token := r.URL.Query().Get("invite"); token != "" {
+			inv, err := loadInvite(r.Context(), db, token)
+			switch {
+			case err == nil:
+				out["invite_valid"] = true
+				out["invite_team"] = inv.teamName
+			default:
+				// Deliberately one answer for expired, revoked, used up and
+				// never existed. Telling a stranger which it was tells them
+				// something about links they do not hold.
+				out["invite_valid"] = false
+			}
+		}
+		respond(w, http.StatusOK, out)
+	}
+}
+
+type invite struct {
+	id       int64
+	teamID   int64
+	teamName string
+	role     string
+}
+
+// loadInvite resolves a raw token to a usable invite, or an error. Usable means
+// it exists, has not been revoked, has not expired and has uses left.
+func loadInvite(ctx context.Context, q querier, token string) (invite, error) {
+	var inv invite
+	err := q.QueryRowContext(ctx, `
+		SELECT i.id, i.team_id, t.name, i.role
+		FROM   invites i
+		JOIN   teams t ON t.id = i.team_id
+		WHERE  i.token_hash = $1
+		  AND  i.revoked_at IS NULL
+		  AND  i.expires_at > `+nowEpoch+`
+		  AND  i.uses < i.max_uses`, hashToken(token)).
+		Scan(&inv.id, &inv.teamID, &inv.teamName, &inv.role)
+	if errors.Is(err, sql.ErrNoRows) {
+		return invite{}, errInviteUnusable
+	}
+	return inv, err
+}
+
+var errInviteUnusable = errors.New("invite is not usable")
+
+// handleSignup creates an account, and puts it somewhere.
+//
+// Rate-limited on the same limiter as login, by address: sign-up is the other
+// unauthenticated endpoint that writes, and an open install without this is a
+// way to fill somebody's user table.
+func handleSignup(db *sql.DB, limiter *loginLimiter, publicURL string) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		addr := clientAddr(r)
+		if limiter.blocked("signup:"+addr, maxSignupsPerAddr) {
+			respond(w, http.StatusTooManyRequests, errResp("too many sign-ups from this address"))
+			return
+		}
+
+		var req struct {
+			Username string `json:"username"`
+			Email    string `json:"email"`
+			Password string `json:"password"`
+			Invite   string `json:"invite"`
+			TeamName string `json:"team_name"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		req.Username = strings.TrimSpace(req.Username)
+		req.Email = strings.TrimSpace(req.Email)
+		req.TeamName = strings.TrimSpace(req.TeamName)
+
+		if req.Username == "" || req.Email == "" {
+			respond(w, http.StatusBadRequest, errResp("username and email are required"))
+			return
+		}
+		if msg := validatePassword(req.Password); msg != "" {
+			respond(w, http.StatusBadRequest, errResp(msg))
+			return
+		}
+
+		mode := signupMode(r.Context(), db)
+		var inv invite
+		hasInvite := false
+		if req.Invite != "" {
+			var err error
+			inv, err = loadInvite(r.Context(), db, req.Invite)
+			if err != nil {
+				limiter.fail("signup:" + addr)
+				respond(w, http.StatusForbidden, errResp("this invite link is not usable"))
+				return
+			}
+			hasInvite = true
+		}
+		if !hasInvite && mode != SignupOpen {
+			// No invite and the door is shut. Not 404: the endpoint exists and
+			// saying so is how somebody knows to ask for a link.
+			respond(w, http.StatusForbidden,
+				errResp("sign-up is invite-only on this server"))
+			return
+		}
+		if !hasInvite && req.TeamName == "" {
+			// Open sign-up with no team would create an account that sees an
+			// empty queue and can be paged by nobody.
+			respond(w, http.StatusBadRequest, errResp("team_name is required"))
+			return
+		}
+
+		hash, err := hashPassword(req.Password)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		tx, err := db.BeginTx(r.Context(), nil)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer tx.Rollback() //nolint:errcheck
+
+		var userID int64
+		var invitedVia *int64
+		if hasInvite {
+			invitedVia = &inv.id
+		}
+		if err := tx.QueryRowContext(r.Context(), `
+			INSERT INTO users (username, email, password_hash, invited_via)
+			VALUES ($1, $2, $3, $4) RETURNING id`,
+			req.Username, req.Email, hash, invitedVia).Scan(&userID); err != nil {
+			if isUniqueViolation(err) {
+				respond(w, http.StatusConflict, errResp("username or email already exists"))
+				return
+			}
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		teamID, role := inv.teamID, inv.role
+		if !hasInvite {
+			// Open sign-up makes a team, and its creator owns it.
+			if err := tx.QueryRowContext(r.Context(),
+				"INSERT INTO teams (name) VALUES ($1) RETURNING id", req.TeamName).Scan(&teamID); err != nil {
+				if isUniqueViolation(err) {
+					respond(w, http.StatusConflict, errResp("a team with that name already exists"))
+					return
+				}
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			role = models.RoleOwner
+		}
+
+		if _, err := tx.ExecContext(r.Context(),
+			"INSERT INTO team_members (team_id, user_id, role) VALUES ($1, $2, $3)",
+			teamID, userID, role); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		if hasInvite {
+			// Counted inside the transaction, so two people redeeming the last
+			// use of a link at once cannot both get in.
+			res, err := tx.ExecContext(r.Context(),
+				"UPDATE invites SET uses = uses + 1 WHERE id = $1 AND uses < max_uses", inv.id)
+			if err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			if n, _ := res.RowsAffected(); n == 0 {
+				respond(w, http.StatusForbidden, errResp("this invite link is not usable"))
+				return
+			}
+		}
+
+		if err := tx.Commit(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		// Signed in immediately: the alternative is a form that says "now go
+		// and log in", which is the same credential typed twice.
+		if err := startSession(w, r, db, userID, publicURL); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		user, _ := fetchUser(r.Context(), db, userID)
+		respond(w, http.StatusCreated, meResponse{User: user, HasPassword: true})
+	}
+}
+
+// maxSignupsPerAddr is looser than the login limit: several people joining from
+// one office share an address, and the thing being limited is account creation
+// rather than password guessing.
+const maxSignupsPerAddr = 10
+
+// ---------------------------------------------------------------------------
+// Invites
+// ---------------------------------------------------------------------------
+
+type inviteJSON struct {
+	ID        int64     `json:"id"`
+	TeamID    int64     `json:"team_id"`
+	Role      string    `json:"role"`
+	CreatedAt time.Time `json:"created_at"`
+	ExpiresAt time.Time `json:"expires_at"`
+	MaxUses   int64     `json:"max_uses"`
+	Uses      int64     `json:"uses"`
+	Revoked   bool      `json:"revoked"`
+
+	// URL is the whole link, returned once when the invite is created. Like an
+	// integration key, only its hash is stored.
+	URL string `json:"url,omitempty"`
+}
+
+func handleListInvites(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+
+		rows, err := db.QueryContext(r.Context(), `
+			SELECT id, team_id, role, created_at, expires_at, max_uses, uses, revoked_at
+			FROM   invites
+			WHERE  team_id = $1
+			ORDER  BY id DESC`, teamID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer rows.Close()
+
+		out := []inviteJSON{}
+		for rows.Next() {
+			var i inviteJSON
+			var created, expires int64
+			var revoked *int64
+			if err := rows.Scan(&i.ID, &i.TeamID, &i.Role, &created, &expires,
+				&i.MaxUses, &i.Uses, &revoked); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			i.CreatedAt = time.Unix(created, 0).UTC()
+			i.ExpiresAt = time.Unix(expires, 0).UTC()
+			i.Revoked = revoked != nil
+			out = append(out, i)
+		}
+		if err := rows.Err(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, out)
+	}
+}
+
+// handleCreateInvite mints a link into this team. Owner-only, like the rest of
+// a team's configuration: deciding who joins is configuring the team.
+func handleCreateInvite(db *sql.DB, publicURL string) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+
+		var req struct {
+			Role    string `json:"role"`
+			MaxUses int64  `json:"max_uses"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		if req.Role == "" {
+			req.Role = models.RoleMember
+		}
+		if req.Role != models.RoleOwner && req.Role != models.RoleMember {
+			respond(w, http.StatusBadRequest, errResp("role must be owner or member"))
+			return
+		}
+		if req.MaxUses == 0 {
+			req.MaxUses = 1
+		}
+		if req.MaxUses < 1 || req.MaxUses > 100 {
+			respond(w, http.StatusBadRequest, errResp("max_uses must be between 1 and 100"))
+			return
+		}
+
+		raw, hash, err := randomToken()
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		caller, _ := userFromContext(r.Context())
+		expires := time.Now().Add(inviteTTL)
+
+		var out inviteJSON
+		var created, expiresAt int64
+		if err := db.QueryRowContext(r.Context(), `
+			INSERT INTO invites (token_hash, team_id, role, created_by, expires_at, max_uses)
+			VALUES ($1, $2, $3, $4, $5, $6)
+			RETURNING id, team_id, role, created_at, expires_at, max_uses, uses`,
+			hash, teamID, req.Role, caller.ID, expires.Unix(), req.MaxUses).
+			Scan(&out.ID, &out.TeamID, &out.Role, &created, &expiresAt, &out.MaxUses, &out.Uses); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		out.CreatedAt = time.Unix(created, 0).UTC()
+		out.ExpiresAt = time.Unix(expiresAt, 0).UTC()
+		out.URL = strings.TrimSuffix(publicURL, "/") + "/signup?invite=" + raw
+		respond(w, http.StatusCreated, out)
+	}
+}
+
+// handleRevokeInvite stops a link working without waiting for it to expire.
+func handleRevokeInvite(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+		id, err := strconv.ParseInt(chi.URLParam(r, "inviteID"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid invite id"))
+			return
+		}
+
+		res, err := db.ExecContext(r.Context(),
+			"UPDATE invites SET revoked_at = "+nowEpoch+
+				" WHERE id = $1 AND team_id = $2 AND revoked_at IS NULL", id, teamID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("not found"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// ---------------------------------------------------------------------------
+// Onboarding
+// ---------------------------------------------------------------------------
+
+// handleTestNotification publishes one push to the caller's own topic.
+//
+// The point of the first-run checklist's notification step is not that a topic
+// string has been typed but that a phone buzzes, and only the person holding it
+// can tell whether it did. Published directly rather than through the outbox:
+// the outbox row requires an incident, and this deliberately belongs to no
+// incident.
+func handleTestNotification(cfg NotifyConfig, db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		if cfg.BaseURL == "" {
+			respond(w, http.StatusServiceUnavailable,
+				errResp("this server has no ntfy configured, so it can send nothing"))
+			return
+		}
+		caller, _ := userFromContext(r.Context())
+
+		var topic *string
+		if err := db.QueryRowContext(r.Context(),
+			"SELECT ntfy_topic FROM users WHERE id = $1", caller.ID).Scan(&topic); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if topic == nil || *topic == "" {
+			respond(w, http.StatusBadRequest, errResp("set a notification topic first"))
+			return
+		}
+
+		if err := publish(r.Context(), cfg, ntfyMessage{
+			Topic:   *topic,
+			Title:   "terdut test",
+			Message: "If this arrived, your notifications work.",
+			Tags:    []string{"white_check_mark"},
+		}); err != nil {
+			// The failure is the useful part here: a wrong topic, a token the
+			// ntfy server rejects, or an ntfy that is down all look the same
+			// from the phone, which is silence.
+			respond(w, http.StatusBadGateway, errResp("ntfy rejected the test: "+err.Error()))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// handleDismissOnboarding hides the first-run checklist, or brings it back.
+// Stored per user rather than in the browser: somebody who finishes setting up
+// on a laptop should not be nagged again on their phone.
+func handleDismissOnboarding(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		var req struct {
+			Dismissed *bool `json:"dismissed"`
+		}
+		if err := decodeJSON(r, &req); err != nil || req.Dismissed == nil {
+			respond(w, http.StatusBadRequest, errResp("dismissed is required"))
+			return
+		}
+		caller, _ := userFromContext(r.Context())
+
+		var err error
+		if *req.Dismissed {
+			_, err = db.ExecContext(r.Context(),
+				"UPDATE users SET onboarding_dismissed_at = "+nowEpoch+" WHERE id = $1", caller.ID)
+		} else {
+			_, err = db.ExecContext(r.Context(),
+				"UPDATE users SET onboarding_dismissed_at = NULL WHERE id = $1", caller.ID)
+		}
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}

internal/api/signup_test.go

@@ -0,0 +1,270 @@
+package api_test
+
+import (
+	"bytes"
+	"encoding/json"
+	"net/http"
+	"net/http/cookiejar"
+	"testing"
+)
+
+// signup posts to the unauthenticated sign-up endpoint, the way the form does,
+// and returns the response and a client holding whatever cookie came back.
+func signup(t *testing.T, s *ts, body map[string]any) (*http.Response, *http.Client) {
+	t.Helper()
+	data, _ := json.Marshal(body)
+	jar, _ := cookiejar.New(nil)
+	client := &http.Client{Jar: jar}
+	req, _ := http.NewRequest(http.MethodPost, s.URL+"/api/signup", bytes.NewReader(data))
+	req.Header.Set("Content-Type", "application/json")
+	resp, err := client.Do(req)
+	if err != nil {
+		t.Fatalf("signup: %v", err)
+	}
+	return resp, client
+}
+
+// invite mints a link into the default team and returns its raw token.
+func invite(t *testing.T, s *ts, role string, maxUses int64) string {
+	t.Helper()
+	var out struct {
+		URL string `json:"url"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/teams/"+defaultTeam+"/invites",
+		map[string]any{"role": role, "max_uses": maxUses}), &out)
+	if out.URL == "" {
+		t.Fatal("no invite URL returned")
+	}
+	// ...?invite=<token>
+	i := len(out.URL) - 1
+	for ; i >= 0 && out.URL[i] != '='; i-- {
+	}
+	return out.URL[i+1:]
+}
+
+func setSignupMode(t *testing.T, s *ts, mode string) {
+	t.Helper()
+	resp := s.req(t, http.MethodPut, "/api/admin/settings", map[string]any{"signup_mode": mode})
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("set signup mode: %d", resp.StatusCode)
+	}
+}
+
+// The default is the closed door. An install that gets a public hostname before
+// anybody has thought about sign-up should not be collecting accounts.
+func TestSignup_InviteOnlyByDefault(t *testing.T) {
+	s := newTS(t)
+
+	var info map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/signup", nil), &info)
+	if info["mode"] != "invite_only" {
+		t.Errorf("default sign-up mode is %v, want invite_only", info["mode"])
+	}
+
+	resp, _ := signup(t, s, map[string]any{
+		"username": "stranger", "email": "s@test.com", "password": "correct-horse-battery",
+	})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusForbidden {
+		t.Errorf("sign-up without an invite: expected 403, got %d", resp.StatusCode)
+	}
+}
+
+// An invite carries the team and the role, so redeeming one lands somewhere
+// usable rather than in an account that sees an empty queue.
+func TestSignup_InviteCreatesAMemberOfThatTeam(t *testing.T) {
+	s := newTS(t)
+	token := invite(t, s, "member", 1)
+
+	// The form checks the link before asking for a password.
+	var info map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/signup?invite="+token, nil), &info)
+	if info["invite_valid"] != true {
+		t.Fatalf("a fresh invite should be valid: %v", info)
+	}
+	if info["invite_team"] != "Default" {
+		t.Errorf("the form should name the team: %v", info["invite_team"])
+	}
+
+	resp, client := signup(t, s, map[string]any{
+		"username": "newcomer", "email": "n@test.com",
+		"password": "correct-horse-battery", "invite": token,
+	})
+	if resp.StatusCode != http.StatusCreated {
+		t.Fatalf("redeeming an invite: %d", resp.StatusCode)
+	}
+	var me struct {
+		User struct {
+			ID      int64 `json:"id"`
+			IsAdmin bool  `json:"is_admin"`
+		} `json:"user"`
+	}
+	decode(t, resp, &me)
+	if me.User.IsAdmin {
+		t.Error("somebody who signs up must not be an administrator")
+	}
+
+	// Signed in already: the cookie came back with the response.
+	got, err := client.Get(s.URL + "/api/teams")
+	if err != nil {
+		t.Fatal(err)
+	}
+	teams := list(t, got)
+	if len(teams) != 1 || teams[0]["name"] != "Default" || teams[0]["role"] != "member" {
+		t.Errorf("expected membership of Default as member, got %v", teams)
+	}
+}
+
+// A single-use link is single-use, and the check is inside the transaction so
+// two people redeeming the last use at once cannot both get in.
+func TestSignup_InviteCannotBeUsedTwice(t *testing.T) {
+	s := newTS(t)
+	token := invite(t, s, "member", 1)
+
+	first, _ := signup(t, s, map[string]any{
+		"username": "first", "email": "f@test.com",
+		"password": "correct-horse-battery", "invite": token,
+	})
+	first.Body.Close()
+	if first.StatusCode != http.StatusCreated {
+		t.Fatalf("first redemption: %d", first.StatusCode)
+	}
+
+	second, _ := signup(t, s, map[string]any{
+		"username": "second", "email": "s@test.com",
+		"password": "correct-horse-battery", "invite": token,
+	})
+	second.Body.Close()
+	if second.StatusCode != http.StatusForbidden {
+		t.Errorf("second redemption: expected 403, got %d", second.StatusCode)
+	}
+
+	// And the link reports itself unusable before anybody types a password.
+	var info map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/signup?invite="+token, nil), &info)
+	if info["invite_valid"] != false {
+		t.Error("a used-up invite should report itself invalid")
+	}
+}
+
+// Revoking stops a link without waiting for it to expire.
+func TestSignup_RevokedInviteStopsWorking(t *testing.T) {
+	s := newTS(t)
+	token := invite(t, s, "member", 5)
+
+	invites := list(t, s.req(t, http.MethodGet, "/api/teams/"+defaultTeam+"/invites", nil))
+	if len(invites) != 1 {
+		t.Fatalf("expected one invite, got %d", len(invites))
+	}
+	id := int64(invites[0]["id"].(float64))
+
+	resp := s.req(t, http.MethodDelete, "/api/teams/"+defaultTeam+"/invites/"+id64(id), nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("revoke: %d", resp.StatusCode)
+	}
+
+	used, _ := signup(t, s, map[string]any{
+		"username": "late", "email": "l@test.com",
+		"password": "correct-horse-battery", "invite": token,
+	})
+	used.Body.Close()
+	if used.StatusCode != http.StatusForbidden {
+		t.Errorf("a revoked invite: expected 403, got %d", used.StatusCode)
+	}
+}
+
+// Open sign-up makes a team, because an account in no team sees an empty queue
+// and can be paged by nobody.
+func TestSignup_OpenModeMakesATeam(t *testing.T) {
+	s := newTS(t)
+	setSignupMode(t, s, "open")
+
+	missing, _ := signup(t, s, map[string]any{
+		"username": "solo", "email": "s@test.com", "password": "correct-horse-battery",
+	})
+	missing.Body.Close()
+	if missing.StatusCode != http.StatusBadRequest {
+		t.Errorf("open sign-up with no team name: expected 400, got %d", missing.StatusCode)
+	}
+
+	resp, client := signup(t, s, map[string]any{
+		"username": "solo", "email": "s@test.com",
+		"password": "correct-horse-battery", "team_name": "Solo",
+	})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusCreated {
+		t.Fatalf("open sign-up: %d", resp.StatusCode)
+	}
+
+	got, err := client.Get(s.URL + "/api/teams")
+	if err != nil {
+		t.Fatal(err)
+	}
+	teams := list(t, got)
+	if len(teams) != 1 || teams[0]["name"] != "Solo" || teams[0]["role"] != "owner" {
+		t.Errorf("the creator should own their new team, got %v", teams)
+	}
+}
+
+// Switching the mode is an administrator's decision, and it takes effect at
+// once rather than at the next restart.
+func TestSignup_ModeIsAnAdminSetting(t *testing.T) {
+	s := newTS(t)
+	_, call := member(t, s, "plain")
+
+	resp := call(http.MethodPut, "/api/admin/settings", map[string]any{"signup_mode": "open"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusForbidden {
+		t.Errorf("a member changing the mode: expected 403, got %d", resp.StatusCode)
+	}
+
+	bad := s.req(t, http.MethodPut, "/api/admin/settings", map[string]any{"signup_mode": "everybody"})
+	bad.Body.Close()
+	if bad.StatusCode != http.StatusBadRequest {
+		t.Errorf("an unknown mode: expected 400, got %d", bad.StatusCode)
+	}
+
+	setSignupMode(t, s, "open")
+	var info map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/signup", nil), &info)
+	if info["mode"] != "open" {
+		t.Errorf("the change should be visible at once, got %v", info["mode"])
+	}
+}
+
+// Minting a link is configuring the team, so it is an owner's job.
+func TestSignup_InvitesAreOwnerOnly(t *testing.T) {
+	s := newTS(t)
+	_, call := member(t, s, "plain")
+
+	resp := call(http.MethodPost, "/api/teams/"+defaultTeam+"/invites", map[string]any{"role": "member"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusForbidden {
+		t.Errorf("a member minting an invite: expected 403, got %d", resp.StatusCode)
+	}
+}
+
+// A password still has to be a password, and a taken username is still taken.
+func TestSignup_ValidatesLikeTheRestOfTheServer(t *testing.T) {
+	s := newTS(t)
+	token := invite(t, s, "member", 5)
+
+	short, _ := signup(t, s, map[string]any{
+		"username": "shorty", "email": "sh@test.com", "password": "abc", "invite": token,
+	})
+	short.Body.Close()
+	if short.StatusCode != http.StatusBadRequest {
+		t.Errorf("a short password: expected 400, got %d", short.StatusCode)
+	}
+
+	taken, _ := signup(t, s, map[string]any{
+		"username": "admin", "email": "other@test.com",
+		"password": "correct-horse-battery", "invite": token,
+	})
+	taken.Body.Close()
+	if taken.StatusCode != http.StatusConflict {
+		t.Errorf("an existing username: expected 409, got %d", taken.StatusCode)
+	}
+}

internal/api/similar.go

@@ -0,0 +1,113 @@
+package api
+
+import (
+	"context"
+	"database/sql"
+	"net/http"
+	"strconv"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
+)
+
+const (
+	similarDefaultLimit = 5
+	similarMaxLimit     = 20
+)
+
+// handleIncidentSimilar lists earlier, resolved incidents in the same team with
+// the same signature that someone left notes on, incidents with a resolution
+// note first. This is the "have we seen this before" answer for a responder
+// looking at a fresh incident; the plain notes are one timeline fetch away.
+func handleIncidentSimilar(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, ok := incidentIDParam(w, r, db)
+		if !ok {
+			return
+		}
+		limit := similarDefaultLimit
+		if v := r.URL.Query().Get("limit"); v != "" {
+			n, err := strconv.Atoi(v)
+			if err != nil || n < 1 {
+				respond(w, http.StatusBadRequest, errResp("invalid limit"))
+				return
+			}
+			limit = min(n, similarMaxLimit)
+		}
+
+		out, err := similarIncidents(r.Context(), db, id, limit)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, out)
+	}
+}
+
+func similarIncidents(ctx context.Context, q querier, id int64, limit int) ([]models.SimilarIncident, error) {
+	rows, err := q.QueryContext(ctx, `
+		SELECT o.id, o.title, o.triggered_at, o.resolved_at,
+		       (SELECT COUNT(*) FROM incident_events e
+		         WHERE e.incident_id = o.id AND e.type = $3)
+		FROM   incidents i
+		JOIN   incidents o ON o.team_id = i.team_id AND o.signature = i.signature
+		WHERE  i.id = $1 AND o.id <> i.id AND o.resolved_at IS NOT NULL
+		  AND  EXISTS (SELECT 1 FROM incident_events e
+		                WHERE e.incident_id = o.id AND e.type IN ($3, $4))
+		ORDER  BY EXISTS (SELECT 1 FROM incident_events e
+		                   WHERE e.incident_id = o.id AND e.type = $4) DESC,
+		          o.triggered_at DESC
+		LIMIT  $2`, id, limit, evNote, evResolutionNote)
+	if err != nil {
+		return nil, err
+	}
+	defer rows.Close()
+
+	out := []models.SimilarIncident{}
+	ids := []int64{}
+	for rows.Next() {
+		var s models.SimilarIncident
+		var triggered, resolved int64
+		if err := rows.Scan(&s.ID, &s.Title, &triggered, &resolved, &s.NoteCount); err != nil {
+			return nil, err
+		}
+		s.TriggeredAt = time.Unix(triggered, 0).UTC()
+		s.ResolvedAt = time.Unix(resolved, 0).UTC()
+		s.ResolutionNotes = []models.IncidentEvent{}
+		out = append(out, s)
+		ids = append(ids, s.ID)
+	}
+	if err := rows.Err(); err != nil {
+		return nil, err
+	}
+	if len(out) == 0 {
+		return out, nil
+	}
+
+	nrows, err := q.QueryContext(ctx, `
+		SELECT e.id, e.incident_id, e.type, e.user_id, u.username, e.detail, e.created_at
+		FROM   incident_events e
+		LEFT   JOIN users u ON u.id = e.user_id
+		WHERE  e.incident_id = ANY($1) AND e.type = $2
+		ORDER  BY e.created_at, e.id`, ids, evResolutionNote)
+	if err != nil {
+		return nil, err
+	}
+	defer nrows.Close()
+
+	byID := make(map[int64]*models.SimilarIncident, len(out))
+	for i := range out {
+		byID[out[i].ID] = &out[i]
+	}
+	for nrows.Next() {
+		var e models.IncidentEvent
+		var ts int64
+		if err := nrows.Scan(&e.ID, &e.IncidentID, &e.Type, &e.UserID, &e.Username, &e.Detail, &ts); err != nil {
+			return nil, err
+		}
+		e.CreatedAt = time.Unix(ts, 0).UTC()
+		s := byID[e.IncidentID]
+		s.ResolutionNotes = append(s.ResolutionNotes, e)
+	}
+	return out, nrows.Err()
+}

internal/api/similar_test.go

@@ -0,0 +1,99 @@
+package api_test
+
+import (
+	"bytes"
+	"encoding/json"
+	"net/http"
+	"strconv"
+	"testing"
+)
+
+// postGrouped posts a firing webhook whose group labels are exactly the given
+// map, unlike postWebhook, which only ever groups by alertname.
+func postGrouped(t *testing.T, s *ts, fingerprint, startsAt string, groupLabels map[string]string) {
+	t.Helper()
+	labels := map[string]string{}
+	for k, v := range groupLabels {
+		labels[k] = v
+	}
+	payload := map[string]any{
+		"version": "4", "status": "firing",
+		"groupKey":    fingerprint,
+		"groupLabels": groupLabels,
+		"alerts": []map[string]any{
+			amAlert(fingerprint, groupLabels["alertname"], "firing", startsAt, zeroTime, labels),
+		},
+	}
+	data, _ := json.Marshal(payload)
+	resp, err := http.Post(s.URL+"/api/integrations/"+s.ingestKey+"/alertmanager",
+		"application/json", bytes.NewReader(data))
+	if err != nil {
+		t.Fatalf("post webhook: %v", err)
+	}
+	resp.Body.Close()
+}
+
+func similar(t *testing.T, s *ts, id int) []map[string]any {
+	t.Helper()
+	var out []map[string]any
+	decode(t, s.req(t, http.MethodGet, "/api/incidents/"+strconv.Itoa(id)+"/similar", nil), &out)
+	return out
+}
+
+// Same alert on another instance is the same problem; a resolution note left on
+// the first one is what the second one should be shown.
+func TestSimilar_IgnoresVolatileLabelsAndLeadsWithResolutionNote(t *testing.T) {
+	s := newTS(t)
+	postGrouped(t, s, "fp-a", "2026-05-20T10:00:00Z",
+		map[string]string{"alertname": "DiskFull", "instance": "web-1", "job": "node"})
+	s.req(t, http.MethodPost, "/api/incidents/1/resolve",
+		map[string]string{"resolution": "rotated the logs"}).Body.Close()
+
+	postGrouped(t, s, "fp-b", "2026-05-21T10:00:00Z",
+		map[string]string{"alertname": "DiskFull", "instance": "web-2", "job": "node"})
+
+	got := similar(t, s, 2)
+	if len(got) != 1 || int(got[0]["id"].(float64)) != 1 {
+		t.Fatalf("expected incident 1 as the only similar one, got %v", got)
+	}
+	notes := got[0]["resolution_notes"].([]any)
+	if len(notes) != 1 || notes[0].(map[string]any)["detail"] != "rotated the logs" {
+		t.Fatalf("expected the resolution note, got %v", notes)
+	}
+}
+
+// A different stable label (job) is a different problem, and an incident nobody
+// wrote a note on has nothing to show.
+func TestSimilar_DifferentSignatureOrNoNotesIsExcluded(t *testing.T) {
+	s := newTS(t)
+	postGrouped(t, s, "fp-1", "2026-05-20T10:00:00Z",
+		map[string]string{"alertname": "DiskFull", "job": "node"})
+	s.req(t, http.MethodPost, "/api/incidents/1/notes", map[string]string{"content": "checked"}).Body.Close()
+	s.req(t, http.MethodPost, "/api/incidents/1/resolve", nil).Body.Close()
+
+	postGrouped(t, s, "fp-2", "2026-05-20T11:00:00Z",
+		map[string]string{"alertname": "DiskFull", "job": "db"})
+	s.req(t, http.MethodPost, "/api/incidents/2/resolve", nil).Body.Close()
+
+	postGrouped(t, s, "fp-3", "2026-05-21T10:00:00Z",
+		map[string]string{"alertname": "DiskFull", "job": "db"})
+
+	// Incident 3 matches 2 by signature, but 2 has no notes.
+	if got := similar(t, s, 3); len(got) != 0 {
+		t.Fatalf("expected nothing similar to incident 3, got %v", got)
+	}
+}
+
+// An open incident is not "earlier experience" yet, and the incident itself is
+// never its own match.
+func TestSimilar_OpenIncidentsAreNotListed(t *testing.T) {
+	s := newTS(t)
+	postGrouped(t, s, "fp-o1", "2026-05-20T10:00:00Z", map[string]string{"alertname": "Flap"})
+	s.req(t, http.MethodPost, "/api/incidents/1/notes",
+		map[string]any{"content": "still open", "pinned": true}).Body.Close()
+	postGrouped(t, s, "fp-o2", "2026-05-21T10:00:00Z", map[string]string{"alertname": "Flap"})
+
+	if got := similar(t, s, 2); len(got) != 0 {
+		t.Fatalf("expected an open incident not to be listed, got %v", got)
+	}
+}

internal/api/sources_test.go

@@ -0,0 +1,171 @@
+package api_test
+
+import (
+	"bytes"
+	"net/http"
+	"strings"
+	"testing"
+	"time"
+)
+
+// listSources reads a team's alert sources as the Sources page does.
+func listSources(t *testing.T, tm teamFixture) []map[string]any {
+	t.Helper()
+	return list(t, tm.call(http.MethodGet, "/api/teams/"+id64(tm.id)+"/integrations", nil))
+}
+
+// addSource mints a second source in a team and returns its key.
+func addSource(t *testing.T, tm teamFixture, name string) string {
+	t.Helper()
+	var out struct {
+		Key string `json:"key"`
+	}
+	decode(t, tm.call(http.MethodPost, "/api/teams/"+id64(tm.id)+"/integrations",
+		map[string]string{"name": name}), &out)
+	return out.Key
+}
+
+// A source that has never posted is "never", with nothing to say about alerts.
+func TestSources_NeverUsedIsBlank(t *testing.T) {
+	s := newTS(t)
+	tm := newTeam(t, s, "red")
+
+	got := listSources(t, tm)
+	if len(got) != 1 {
+		t.Fatalf("expected 1 source, got %d", len(got))
+	}
+	src := got[0]
+	if src["status"] != "never" || src["last_used_at"] != nil || src["last_alert_at"] != nil {
+		t.Errorf("a source nobody has posted on should be blank, got %v", src)
+	}
+	if src["alerts_24h"].(float64) != 0 {
+		t.Errorf("alerts_24h = %v, want 0", src["alerts_24h"])
+	}
+}
+
+// Each source is credited with what arrived on its own key, and only that.
+func TestSources_AlertsAreAttributedToTheirSource(t *testing.T) {
+	s := newTS(t)
+	tm := newTeam(t, s, "red")
+	second := addSource(t, tm, "staging")
+
+	postToIntegration(t, s, tm.key, "fp-1", "DiskFull")
+	postToIntegration(t, s, tm.key, "fp-2", "CPUHot")
+
+	got := listSources(t, tm)
+	first, other := got[0], got[1]
+	if first["status"] != "active" || first["last_used_at"] == nil || first["last_alert_at"] == nil {
+		t.Errorf("the source that posted should be active with timestamps, got %v", first)
+	}
+	if first["alerts_24h"].(float64) != 2 {
+		t.Errorf("alerts_24h = %v, want 2", first["alerts_24h"])
+	}
+	if other["status"] != "never" || other["alerts_24h"].(float64) != 0 {
+		t.Errorf("the other source should be untouched, got %v", other)
+	}
+
+	// Re-sending the same alert on the other key moves it: last sender wins.
+	postToIntegration(t, s, second, "fp-1", "DiskFull")
+	got = listSources(t, tm)
+	if got[0]["alerts_24h"].(float64) != 1 || got[1]["alerts_24h"].(float64) != 1 {
+		t.Errorf("fp-1 should have moved to the second source, got %v and %v",
+			got[0]["alerts_24h"], got[1]["alerts_24h"])
+	}
+}
+
+// A payload with no alerts in it is a webhook, not an alert: the source was
+// heard from, and nothing arrived.
+func TestSources_EmptyPayloadStampsUseButNotAlert(t *testing.T) {
+	s := newTS(t)
+	tm := newTeam(t, s, "red")
+
+	resp, err := http.Post(s.URL+"/api/integrations/"+tm.key+"/alertmanager",
+		"application/json", bytes.NewReader([]byte(`{"version":"4","status":"firing","alerts":[]}`)))
+	if err != nil {
+		t.Fatalf("post: %v", err)
+	}
+	resp.Body.Close()
+
+	src := listSources(t, tm)[0]
+	if src["status"] != "active" || src["last_alert_at"] != nil {
+		t.Errorf("want active with no alert yet, got %v", src)
+	}
+}
+
+// Quiet is "has posted, not lately"; the alert counter forgets after a day but
+// the last alert's timestamp is kept.
+func TestSources_QuietAfterADay(t *testing.T) {
+	s := newTS(t)
+	tm := newTeam(t, s, "red")
+	postToIntegration(t, s, tm.key, "fp-1", "DiskFull")
+
+	old := time.Now().Add(-48 * time.Hour).Unix()
+	s.exec(t, "UPDATE integrations SET last_used_at = $1", old)
+	s.exec(t, "UPDATE alerts SET received_at = $1 WHERE fingerprint = 'fp-1'", old)
+
+	src := listSources(t, tm)[0]
+	if src["status"] != "quiet" {
+		t.Errorf("status = %v, want quiet", src["status"])
+	}
+	if src["alerts_24h"].(float64) != 0 {
+		t.Errorf("alerts_24h = %v, want 0", src["alerts_24h"])
+	}
+	if src["last_alert_at"] == nil {
+		t.Error("last_alert_at should survive the day")
+	}
+}
+
+// Revoking a source does not take its alerts with it.
+func TestSources_RevokeKeepsTheAlerts(t *testing.T) {
+	s := newTS(t)
+	tm := newTeam(t, s, "red")
+	postToIntegration(t, s, tm.key, "fp-1", "DiskFull")
+
+	id := int64(listSources(t, tm)[0]["id"].(float64))
+	resp := tm.call(http.MethodDelete, "/api/teams/"+id64(tm.id)+"/integrations/"+id64(id), nil)
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("revoke: %d", resp.StatusCode)
+	}
+	if got := len(list(t, tm.call(http.MethodGet, "/api/alerts", nil))); got != 1 {
+		t.Errorf("the alert should outlive its source, got %d alerts", got)
+	}
+}
+
+// Renaming is an owner's, scoped to the team, and does not touch the key.
+func TestSources_Rename(t *testing.T) {
+	s := newTS(t)
+	tm := newTeam(t, s, "red")
+	other := newTeam(t, s, "blue")
+	id := int64(listSources(t, tm)[0]["id"].(float64))
+	path := "/api/teams/" + id64(tm.id) + "/integrations/" + id64(id)
+
+	resp := tm.call(http.MethodPatch, path, map[string]string{"name": "  prod  "})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("rename: %d", resp.StatusCode)
+	}
+	if name := listSources(t, tm)[0]["name"]; name != "prod" {
+		t.Errorf("name = %q, want it trimmed to prod", name)
+	}
+	postToIntegration(t, s, tm.key, "fp-1", "DiskFull") // the old key still works
+
+	for name, body := range map[string]map[string]string{
+		"empty":    {"name": "  "},
+		"too long": {"name": strings.Repeat("x", 101)},
+	} {
+		resp := tm.call(http.MethodPatch, path, body)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusBadRequest {
+			t.Errorf("%s name: expected 400, got %d", name, resp.StatusCode)
+		}
+	}
+
+	// Another team's owner cannot reach it.
+	resp = other.call(http.MethodPatch, "/api/teams/"+id64(other.id)+"/integrations/"+id64(id),
+		map[string]string{"name": "mine now"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNotFound {
+		t.Errorf("renaming another team's source: expected 404, got %d", resp.StatusCode)
+	}
+}

internal/api/stats.go

@@ -11,14 +11,17 @@ import (
 
 func handleStatsAlerts(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
-		where, args := statsFilter(r.URL.Query())
+		where, args := statsFilter(r.URL.Query(), "received_at", callerTeamIDs(r.Context()))
 
+		// COALESCE because SUM over zero rows is NULL, not 0, and a count of
+		// nothing is 0 — without it an empty window is a 500 rather than a
+		// legitimately empty report.
 		var total, firing, resolved int64
 		err := db.QueryRowContext(r.Context(), fmt.Sprintf(`
 			SELECT COUNT(*),
-			       SUM(CASE WHEN status = 'firing'   THEN 1 ELSE 0 END),
-			       SUM(CASE WHEN status = 'resolved' THEN 1 ELSE 0 END)
-			FROM alerts WHERE %s`, where), args...,
+			       COALESCE(SUM(CASE WHEN status = 'firing'   THEN 1 ELSE 0 END), 0),
+			       COALESCE(SUM(CASE WHEN status = 'resolved' THEN 1 ELSE 0 END), 0)
+			FROM alerts WHERE %s`, where), args.all()...,
 		).Scan(&total, &firing, &resolved)
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
@@ -34,7 +37,7 @@ func handleStatsAlerts(db *sql.DB) http.HandlerFunc {
 
 func handleStatsTop(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
-		where, args := statsFilter(r.URL.Query())
+		where, args := statsFilter(r.URL.Query(), "received_at", callerTeamIDs(r.Context()))
 
 		limit := 10
 		if l := r.URL.Query().Get("limit"); l != "" {
@@ -44,15 +47,13 @@ func handleStatsTop(db *sql.DB) http.HandlerFunc {
 				limit = n
 			}
 		}
-		args = append(args, limit)
-
 		rows, err := db.QueryContext(r.Context(), fmt.Sprintf(`
 			SELECT name, COUNT(*) AS cnt
 			FROM   alerts
 			WHERE  %s
 			GROUP  BY name
 			ORDER  BY cnt DESC
-			LIMIT  ?`, where), args...)
+			LIMIT  %s`, where, args.add(limit)), args.all()...)
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
@@ -78,15 +79,15 @@ func handleStatsTop(db *sql.DB) http.HandlerFunc {
 
 func handleStatsByHour(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
-		where, args := statsFilter(r.URL.Query())
+		where, args := statsFilter(r.URL.Query(), "received_at", callerTeamIDs(r.Context()))
 
 		rows, err := db.QueryContext(r.Context(), fmt.Sprintf(`
-			SELECT CAST(strftime('%%H', datetime(received_at, 'unixepoch')) AS INTEGER) AS hr,
+			SELECT EXTRACT(HOUR FROM to_timestamp(received_at) AT TIME ZONE 'UTC')::int AS hr,
 			       COUNT(*) AS cnt
 			FROM   alerts
 			WHERE  %s
 			GROUP  BY hr
-			ORDER  BY hr ASC`, where), args...)
+			ORDER  BY hr ASC`, where), args.all()...)
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
@@ -118,16 +119,17 @@ func handleStatsByHour(db *sql.DB) http.HandlerFunc {
 
 func handleStatsByDay(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
-		where, args := statsFilter(r.URL.Query())
+		where, args := statsFilter(r.URL.Query(), "received_at", callerTeamIDs(r.Context()))
 
-		// SQLite strftime('%w') → 0=Sunday … 6=Saturday
+		// Postgres EXTRACT(DOW …) → 0=Sunday … 6=Saturday, the same numbering
+		// SQLite's strftime('%w') returned, so the frontend needs no change.
 		rows, err := db.QueryContext(r.Context(), fmt.Sprintf(`
-			SELECT CAST(strftime('%%w', datetime(received_at, 'unixepoch')) AS INTEGER) AS dow,
+			SELECT EXTRACT(DOW FROM to_timestamp(received_at) AT TIME ZONE 'UTC')::int AS dow,
 			       COUNT(*) AS cnt
 			FROM   alerts
 			WHERE  %s
 			GROUP  BY dow
-			ORDER  BY dow ASC`, where), args...)
+			ORDER  BY dow ASC`, where), args.all()...)
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
@@ -159,23 +161,67 @@ func handleStatsByDay(db *sql.DB) http.HandlerFunc {
 	}
 }
 
-// statsFilter builds a WHERE clause and args from optional ?from and ?to query params.
-func statsFilter(q url.Values) (where string, args []any) {
-	clauses := []string{}
+// handleStatsIncidents reports the queue and the two numbers a rota actually
+// cares about: how long it takes someone to pick work up, and how long it takes
+// to finish. Neither was computable before incidents existed — alert rows are
+// mutated in place and carry no acknowledgement or closure time.
+func handleStatsIncidents(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		where, args := statsFilter(r.URL.Query(), "triggered_at", callerTeamIDs(r.Context()))
+
+		// The counts are COALESCEd because SUM over zero rows is NULL, not 0.
+		// The averages are not: mtta and mttr stay null on purpose, since zero
+		// would read as "instant" rather than "nothing to measure yet".
+		var total, triggered, acknowledged, resolved int64
+		var mtta, mttr *float64
+		err := db.QueryRowContext(r.Context(), fmt.Sprintf(`
+			SELECT COUNT(*),
+			       COALESCE(SUM(CASE WHEN status = 'triggered'    THEN 1 ELSE 0 END), 0),
+			       COALESCE(SUM(CASE WHEN status = 'acknowledged' THEN 1 ELSE 0 END), 0),
+			       COALESCE(SUM(CASE WHEN status = 'resolved'     THEN 1 ELSE 0 END), 0),
+			       AVG(CASE WHEN acknowledged_at IS NOT NULL
+			                THEN acknowledged_at - triggered_at END),
+			       AVG(CASE WHEN resolved_at IS NOT NULL
+			                THEN resolved_at - triggered_at END)
+			FROM incidents WHERE %s`, where), args.all()...,
+		).Scan(&total, &triggered, &acknowledged, &resolved, &mtta, &mttr)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		respond(w, http.StatusOK, map[string]any{
+			"total":        total,
+			"triggered":    triggered,
+			"acknowledged": acknowledged,
+			"resolved":     resolved,
+			// Null until something has actually been acknowledged or resolved —
+			// zero would read as "instant", which is a different claim.
+			"mtta_seconds": mtta,
+			"mttr_seconds": mttr,
+		})
+	}
+}
+
+// statsFilter builds a WHERE clause and args from optional ?from and ?to query
+// params, filtering on timeCol. Archived rows are always excluded, matching the
+// default list views.
+//
+// teamIDs scopes every figure to the caller's own teams: a report that counted
+// other teams' incidents would leak their volume and their names through the
+// top-alerts list, and would not be a number about the reader's work anyway.
+func statsFilter(q url.Values, timeCol string, teamIDs []int64) (where string, args *sqlArgs) {
+	args = &sqlArgs{}
+	clauses := []string{"archived_at IS NULL", "team_id = ANY(" + args.add(teamIDs) + ")"}
 	if from := q.Get("from"); from != "" {
 		if t, err := time.Parse("2006-01-02", from); err == nil {
-			clauses = append(clauses, "received_at >= ?")
-			args = append(args, t.UTC().Unix())
+			clauses = append(clauses, timeCol+" >= "+args.add(t.UTC().Unix()))
 		}
 	}
 	if to := q.Get("to"); to != "" {
 		if t, err := time.Parse("2006-01-02", to); err == nil {
-			clauses = append(clauses, "received_at < ?")
-			args = append(args, t.UTC().AddDate(0, 0, 1).Unix())
+			clauses = append(clauses, timeCol+" < "+args.add(t.UTC().AddDate(0, 0, 1).Unix()))
 		}
 	}
-	if len(clauses) == 0 {
-		return "1=1", args
-	}
 	return strings.Join(clauses, " AND "), args
 }

internal/api/teams.go

@@ -0,0 +1,864 @@
+package api
+
+import (
+	"context"
+	"database/sql"
+	"errors"
+	"net/http"
+	"strconv"
+	"strings"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
+	"github.com/go-chi/chi/v5"
+)
+
+// handleListTeams lists the caller's own teams, each with their role in it. An
+// administrator listing every team goes through the admin endpoint instead:
+// this one answers "what am I part of", which is what the UI's team filter and
+// the combined queue are built from.
+func handleListTeams(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		caller, _ := userFromContext(r.Context())
+		rows, err := db.QueryContext(r.Context(), `
+			SELECT t.id, t.name, t.created_at, m.role
+			FROM   teams t
+			JOIN   team_members m ON m.team_id = t.id
+			WHERE  m.user_id = $1
+			ORDER  BY t.name`, caller.ID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer rows.Close()
+
+		teams := []models.Team{}
+		for rows.Next() {
+			var t models.Team
+			var created int64
+			if err := rows.Scan(&t.ID, &t.Name, &created, &t.Role); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			t.CreatedAt = time.Unix(created, 0).UTC()
+			teams = append(teams, t)
+		}
+		if err := rows.Err(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, teams)
+	}
+}
+
+// handleUserTeams lists one user's teams, for the admin page's per-user view:
+// "what is this person in", which /api/teams cannot answer because it is always
+// about the caller.
+//
+// Self or admin, matching the other per-user endpoints. It says which teams
+// somebody belongs to and in what role — not anything those teams own, so it
+// stays on the accounts side of the line the administrator flag draws.
+func handleUserTeams(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid user id"))
+			return
+		}
+		if !requireSelfOrAdmin(w, r, id) {
+			return
+		}
+
+		// A user with no teams and a user who does not exist both list nothing,
+		// so the existence check is what tells them apart.
+		var exists bool
+		if err := db.QueryRowContext(r.Context(),
+			"SELECT EXISTS (SELECT 1 FROM users WHERE id = $1)", id).Scan(&exists); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if !exists {
+			respond(w, http.StatusNotFound, errResp("user not found"))
+			return
+		}
+
+		rows, err := db.QueryContext(r.Context(), `
+			SELECT t.id, t.name, t.created_at, m.role
+			FROM   teams t
+			JOIN   team_members m ON m.team_id = t.id
+			WHERE  m.user_id = $1
+			ORDER  BY t.name`, id)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer rows.Close()
+
+		teams := []models.Team{}
+		for rows.Next() {
+			var t models.Team
+			var created int64
+			if err := rows.Scan(&t.ID, &t.Name, &created, &t.Role); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			t.CreatedAt = time.Unix(created, 0).UTC()
+			teams = append(teams, t)
+		}
+		if err := rows.Err(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, teams)
+	}
+}
+
+// handleCreateTeam creates a team and makes its creator the first owner. A team
+// with no owner would need an administrator to repair before anybody could use
+// it, so the two happen in one transaction.
+func handleCreateTeam(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		var req struct {
+			Name string `json:"name"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		req.Name = strings.TrimSpace(req.Name)
+		if req.Name == "" {
+			respond(w, http.StatusBadRequest, errResp("name is required"))
+			return
+		}
+
+		caller, _ := userFromContext(r.Context())
+
+		tx, err := db.BeginTx(r.Context(), nil)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer tx.Rollback() //nolint:errcheck
+
+		var team models.Team
+		var created int64
+		if err := tx.QueryRowContext(r.Context(),
+			"INSERT INTO teams (name) VALUES ($1) RETURNING id, name, created_at",
+			req.Name).Scan(&team.ID, &team.Name, &created); err != nil {
+			if isUniqueViolation(err) {
+				respond(w, http.StatusConflict, errResp("a team with that name already exists"))
+				return
+			}
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if _, err := tx.ExecContext(r.Context(),
+			"INSERT INTO team_members (team_id, user_id, role) VALUES ($1, $2, $3)",
+			team.ID, caller.ID, models.RoleOwner); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if err := tx.Commit(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		team.CreatedAt = time.Unix(created, 0).UTC()
+		team.Role = models.RoleOwner
+		respond(w, http.StatusCreated, team)
+	}
+}
+
+// handleDeleteTeam removes a team and, by cascade, its incidents, alerts,
+// schedule and integrations.
+//
+// Refused while the team still has open incidents: deleting a team is tidying
+// up, and tidying up should never be how an unacknowledged page disappears.
+// Resolve or archive them first, deliberately.
+func handleDeleteTeam(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+
+		var open int
+		if err := db.QueryRowContext(r.Context(),
+			"SELECT COUNT(*) FROM incidents WHERE team_id = $1 AND resolved_at IS NULL", teamID).
+			Scan(&open); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if open > 0 {
+			respond(w, http.StatusConflict, errResp("team still has open incidents"))
+			return
+		}
+
+		res, err := db.ExecContext(r.Context(), "DELETE FROM teams WHERE id = $1", teamID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("not found"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// Member statuses, as the Members page colours them.
+const (
+	memberOnCall     = "oncall"
+	memberReachable  = "reachable"
+	memberUnpageable = "unpageable"
+)
+
+// memberStatus is a team member with what matters about them at 03:00: whether
+// they are on call, whether a page to them would go anywhere, and whether they
+// have been around. The extra fields are output only.
+type memberStatus struct {
+	models.TeamMember
+
+	// Status is unpageable when a page to them would go nowhere — even when
+	// they are on call, since that is the case that matters most — on_call when
+	// the rota has them today, reachable otherwise.
+	Status string `json:"status"`
+
+	OnCall bool `json:"on_call"`
+
+	// NextShift is the first day after today the rota has them (YYYY-MM-DD).
+	NextShift *string `json:"next_shift,omitempty"`
+
+	// Pageable is whether they have an ntfy topic and an enabled account — the
+	// conditions pageLevel and the notifier skip on. Never the topic itself.
+	Pageable bool   `json:"pageable"`
+	Problem  string `json:"problem,omitempty"`
+
+	// LastActiveAt is the last time they used a session or an API key.
+	LastActiveAt *time.Time `json:"last_active_at,omitempty"`
+}
+
+// handleListTeamMembers names everybody in a team, with their status. Visible to
+// any member: you can see who else is on the rota you are on.
+func handleListTeamMembers(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamMember(w, r, teamID) {
+			return
+		}
+
+		rows, err := db.QueryContext(r.Context(), `
+			SELECT m.team_id, m.user_id, u.username, m.role, m.joined_at,
+			       u.ntfy_topic IS NOT NULL AND u.ntfy_topic <> '',
+			       u.disabled_at IS NOT NULL,
+			       GREATEST(
+			         COALESCE((SELECT MAX(last_seen_at) FROM sessions WHERE user_id = u.id), 0),
+			         COALESCE((SELECT MAX(last_used_at) FROM api_keys WHERE user_id = u.id), 0)),
+			       EXISTS (SELECT 1 FROM schedule_entries s
+			                WHERE s.team_id = m.team_id AND s.user_id = u.id AND s.date = $2),
+			       (SELECT MIN(date) FROM schedule_entries s
+			         WHERE s.team_id = m.team_id AND s.user_id = u.id AND s.date > $2)
+			FROM   team_members m
+			JOIN   users u ON u.id = m.user_id
+			WHERE  m.team_id = $1
+			ORDER  BY u.username`, teamID, todayUTC())
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer rows.Close()
+
+		members := []memberStatus{}
+		for rows.Next() {
+			var m memberStatus
+			var joined, lastActive int64
+			var hasTopic, disabled bool
+			if err := rows.Scan(&m.TeamID, &m.UserID, &m.Username, &m.Role, &joined,
+				&hasTopic, &disabled, &lastActive, &m.OnCall, &m.NextShift); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			m.JoinedAt = time.Unix(joined, 0).UTC()
+			if lastActive > 0 {
+				t := time.Unix(lastActive, 0).UTC()
+				m.LastActiveAt = &t
+			}
+			switch {
+			case disabled:
+				m.Problem = "account is disabled"
+			case !hasTopic:
+				m.Problem = "has no ntfy topic"
+			}
+			m.Pageable = m.Problem == ""
+			switch {
+			case !m.Pageable:
+				m.Status = memberUnpageable
+			case m.OnCall:
+				m.Status = memberOnCall
+			default:
+				m.Status = memberReachable
+			}
+			members = append(members, m)
+		}
+		if err := rows.Err(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, members)
+	}
+}
+
+// handleAddTeamMember adds a user to a team, or changes the role of somebody
+// already in it.
+func handleAddTeamMember(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+
+		var req struct {
+			UserID int64  `json:"user_id"`
+			Role   string `json:"role"`
+		}
+		if err := decodeJSON(r, &req); err != nil || req.UserID == 0 {
+			respond(w, http.StatusBadRequest, errResp("user_id is required"))
+			return
+		}
+		if req.Role == "" {
+			req.Role = models.RoleMember
+		}
+		if req.Role != models.RoleOwner && req.Role != models.RoleMember {
+			respond(w, http.StatusBadRequest, errResp("role must be owner or member"))
+			return
+		}
+
+		// Demoting the last owner is removing them by another route: the team
+		// would have nobody who can edit it.
+		if req.Role == models.RoleMember {
+			last, err := isLastTeamOwner(r.Context(), db, teamID, req.UserID)
+			if err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			if last {
+				respond(w, http.StatusConflict, errResp("cannot demote the last owner of a team"))
+				return
+			}
+		}
+
+		_, err := db.ExecContext(r.Context(), `
+			INSERT INTO team_members (team_id, user_id, role)
+			VALUES ($1, $2, $3)
+			ON CONFLICT (team_id, user_id) DO UPDATE SET role = excluded.role`,
+			teamID, req.UserID, req.Role)
+		if err != nil {
+			// The only foreign key that can fail here is the user: the team was
+			// resolved from the caller's own membership.
+			respond(w, http.StatusNotFound, errResp("user not found"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// handleRemoveTeamMember takes a user out of a team.
+//
+// A team must keep an owner, for the same reason the install must keep an
+// administrator: otherwise nobody can configure it, and repairing that needs
+// somebody with more access than the team has.
+func handleRemoveTeamMember(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+		userID, err := strconv.ParseInt(chi.URLParam(r, "userID"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid user id"))
+			return
+		}
+
+		last, err := isLastTeamOwner(r.Context(), db, teamID, userID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if last {
+			respond(w, http.StatusConflict, errResp("cannot remove the last owner of a team"))
+			return
+		}
+
+		res, err := db.ExecContext(r.Context(),
+			"DELETE FROM team_members WHERE team_id = $1 AND user_id = $2", teamID, userID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("not a member of this team"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+func isLastTeamOwner(ctx context.Context, db *sql.DB, teamID, userID int64) (bool, error) {
+	var last bool
+	err := db.QueryRowContext(ctx, `
+		SELECT EXISTS (SELECT 1 FROM team_members
+		                WHERE team_id = $1 AND user_id = $2 AND role = 'owner')
+		   AND NOT EXISTS (SELECT 1 FROM team_members
+		                    WHERE team_id = $1 AND user_id <> $2 AND role = 'owner')`,
+		teamID, userID).Scan(&last)
+	return last, err
+}
+
+// ---------------------------------------------------------------------------
+// Integrations
+// ---------------------------------------------------------------------------
+
+// sourceQuietAfter is how long a source may go without posting before the
+// Sources page calls it quiet rather than active. A day is longer than any
+// repeat_interval worth having, so an Alertmanager that is up and has anything
+// firing never crosses it; a source with nothing firing may, and that is a
+// reason to look, not proof of a fault — which is why this is a colour and not
+// an alarm. Dead man's switches are where silence pages.
+const sourceQuietAfter = 24 * time.Hour
+
+const (
+	sourceActive = "active"
+	sourceQuiet  = "quiet"
+	sourceNever  = "never"
+)
+
+// integrationStatus is an integration as the Sources page shows it.
+type integrationStatus struct {
+	models.Integration
+
+	// Status is active when the key posted within sourceQuietAfter, quiet when
+	// it has posted but not lately, never when it has not posted at all.
+	Status string `json:"status"`
+
+	// LastAlertAt is when an alert last arrived on this source, which is not the
+	// same as when it last posted: a payload with nothing usable in it stamps
+	// last_used_at and not this. Absent until an alert has arrived since
+	// migration 010 started recording it.
+	LastAlertAt *time.Time `json:"last_alert_at,omitempty"`
+
+	// Alerts24h counts the distinct alerts this source refreshed in the last
+	// day. An alert re-sent every few hours counts once, not once per re-send.
+	Alerts24h int64 `json:"alerts_24h"`
+}
+
+// handleListIntegrations lists a team's integrations with what each has been
+// delivering. Never the keys: those exist in plaintext only in the response that
+// created them.
+func handleListIntegrations(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamMember(w, r, teamID) {
+			return
+		}
+
+		now := time.Now()
+		rows, err := db.QueryContext(r.Context(), `
+			SELECT i.id, i.team_id, i.kind, i.name, i.created_at, i.last_used_at,
+			       -- Scalar subqueries, not a join and GROUP BY: each is a
+			       -- single range over alerts_integration_idx, where the join
+			       -- would read every alert a source ever delivered.
+			       (SELECT MAX(received_at) FROM alerts WHERE integration_id = i.id),
+			       (SELECT COUNT(*) FROM alerts
+			         WHERE integration_id = i.id AND received_at >= $2)
+			FROM   integrations i
+			WHERE  i.team_id = $1
+			ORDER  BY i.id`, teamID, now.Add(-sourceQuietAfter).Unix())
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		defer rows.Close()
+
+		integrations := []integrationStatus{}
+		for rows.Next() {
+			var i integrationStatus
+			var created int64
+			var lastUsed, lastAlert *int64
+			if err := rows.Scan(&i.ID, &i.TeamID, &i.Kind, &i.Name, &created, &lastUsed,
+				&lastAlert, &i.Alerts24h); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			i.CreatedAt = time.Unix(created, 0).UTC()
+			i.LastUsedAt = unixPtr(lastUsed)
+			i.LastAlertAt = unixPtr(lastAlert)
+			switch {
+			case i.LastUsedAt == nil:
+				i.Status = sourceNever
+			case now.Sub(*i.LastUsedAt) > sourceQuietAfter:
+				i.Status = sourceQuiet
+			default:
+				i.Status = sourceActive
+			}
+			integrations = append(integrations, i)
+		}
+		if err := rows.Err(); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, integrations)
+	}
+}
+
+// handleCreateIntegration mints an integration key. The key is returned once,
+// in this response, and only its hash is kept — the same handling as an API key
+// or an acknowledgement token.
+func handleCreateIntegration(db *sql.DB, publicURL string) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+
+		var req struct {
+			Name string `json:"name"`
+			Kind string `json:"kind"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		req.Name = strings.TrimSpace(req.Name)
+		if req.Name == "" {
+			respond(w, http.StatusBadRequest, errResp("name is required"))
+			return
+		}
+		if req.Kind == "" {
+			req.Kind = models.IntegrationAlertmanager
+		}
+		if req.Kind != models.IntegrationAlertmanager {
+			respond(w, http.StatusBadRequest, errResp("unsupported integration kind"))
+			return
+		}
+
+		raw, hash, err := randomToken()
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		var i models.Integration
+		var created int64
+		if err := db.QueryRowContext(r.Context(), `
+			INSERT INTO integrations (team_id, kind, name, key_hash)
+			VALUES ($1, $2, $3, $4)
+			RETURNING id, team_id, kind, name, created_at`,
+			teamID, req.Kind, req.Name, hash).
+			Scan(&i.ID, &i.TeamID, &i.Kind, &i.Name, &created); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		i.CreatedAt = time.Unix(created, 0).UTC()
+		i.Key = raw
+		i.URL = strings.TrimSuffix(publicURL, "/") + integrationPath(raw, i.Kind)
+		respond(w, http.StatusCreated, i)
+	}
+}
+
+// handleRenameIntegration renames a source. The key is untouched, so nothing
+// posting with it notices.
+func handleRenameIntegration(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+		id, err := strconv.ParseInt(chi.URLParam(r, "integrationID"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid integration id"))
+			return
+		}
+
+		var req struct {
+			Name string `json:"name"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		req.Name = strings.TrimSpace(req.Name)
+		if req.Name == "" {
+			respond(w, http.StatusBadRequest, errResp("name is required"))
+			return
+		}
+		if len(req.Name) > 100 {
+			respond(w, http.StatusBadRequest, errResp("name is too long"))
+			return
+		}
+
+		res, err := db.ExecContext(r.Context(),
+			"UPDATE integrations SET name = $1 WHERE id = $2 AND team_id = $3", req.Name, id, teamID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("not found"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+func handleDeleteIntegration(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+		id, err := strconv.ParseInt(chi.URLParam(r, "integrationID"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid integration id"))
+			return
+		}
+
+		res, err := db.ExecContext(r.Context(),
+			"DELETE FROM integrations WHERE id = $1 AND team_id = $2", id, teamID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("not found"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}
+
+// integrationPath is where a sender of this kind posts. Built in one place so
+// the URL handed out at creation and the route the router registers cannot
+// drift apart.
+func integrationPath(key, kind string) string {
+	return "/api/integrations/" + key + "/" + kind
+}
+
+// alertSource is who an arriving webhook is from: the integration whose key it
+// used, and the team that integration puts its alerts in.
+type alertSource struct {
+	integrationID int64
+	teamID        int64
+}
+
+// sourceForKey resolves an integration key to its source, and stamps the key's
+// last use. An unknown key is not an error worth distinguishing: the caller is
+// told nothing beyond "no".
+func sourceForKey(ctx context.Context, db *sql.DB, key string) (alertSource, error) {
+	var src alertSource
+	err := db.QueryRowContext(ctx,
+		"SELECT id, team_id FROM integrations WHERE key_hash = $1", hashToken(key)).
+		Scan(&src.integrationID, &src.teamID)
+	if errors.Is(err, sql.ErrNoRows) {
+		return alertSource{}, errUnknownIntegration
+	}
+	if err != nil {
+		return alertSource{}, err
+	}
+	// Best effort, like an API key's: a failed stamp must not reject an alert.
+	db.ExecContext(ctx, //nolint:errcheck
+		"UPDATE integrations SET last_used_at = $1 WHERE id = $2",
+		time.Now().Unix(), src.integrationID)
+	return src, nil
+}
+
+var errUnknownIntegration = errors.New("unknown integration key")
+
+// teamParam reads {teamID} from the path.
+func teamParam(w http.ResponseWriter, r *http.Request) (int64, bool) {
+	id, err := strconv.ParseInt(chi.URLParam(r, "teamID"), 10, 64)
+	if err != nil {
+		respond(w, http.StatusBadRequest, errResp("invalid team id"))
+		return 0, false
+	}
+	return id, true
+}
+
+// defaultTeamID is the oldest team, which on an upgraded install is the
+// "Default" team every pre-teams row was moved into and on a fresh one is the
+// team migration 003 creates. Bootstrap puts the first user in it, so somebody
+// signing in to a new server lands somewhere rather than in no team at all.
+func defaultTeamID(ctx context.Context, db *sql.DB) (int64, error) {
+	var id int64
+	err := db.QueryRowContext(ctx, "SELECT id FROM teams ORDER BY id LIMIT 1").Scan(&id)
+	return id, err
+}
+
+// ---------------------------------------------------------------------------
+// A team's dead man's switches
+// ---------------------------------------------------------------------------
+
+// deadmanSwitchRequest is what creating a switch takes. The timeout is seconds,
+// because that is what the column holds and what arithmetic is done on; a client
+// renders it.
+type deadmanSwitchRequest struct {
+	Name           string `json:"name"`
+	Matcher        string `json:"matcher"`
+	TimeoutSeconds int64  `json:"timeout_seconds"`
+	Severity       string `json:"severity"`
+}
+
+// deadmanSeverities are the severities an incident can open at.
+var deadmanSeverities = map[string]bool{"critical": true, "error": true, "warning": true, "info": true}
+
+// handleListTeamDeadman lists a team's switches with what each one's heartbeats
+// are doing. A team with none gets an empty list, which is a configuration and
+// not an absence: answering 404 would make "off" indistinguishable from "this
+// server does not do this".
+func handleListTeamDeadman(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamMember(w, r, teamID) {
+			return
+		}
+
+		set, err := deadmanSetForTeam(r.Context(), db, teamID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		out, err := deadmanStatuses(r.Context(), db, teamID, set, time.Now())
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, out)
+	}
+}
+
+// handleCreateTeamDeadman adds one switch.
+//
+// Validated by parsing: a matcher with no alertname is rejected rather than
+// stored, because a switch that silently watches nothing is the failure this
+// feature exists to prevent.
+func handleCreateTeamDeadman(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+
+		var req deadmanSwitchRequest
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+		req.Matcher = strings.TrimSpace(req.Matcher)
+		req.Name = strings.TrimSpace(req.Name)
+		if req.Severity == "" {
+			req.Severity = "critical"
+		}
+		if !deadmanSeverities[req.Severity] {
+			respond(w, http.StatusBadRequest, errResp("severity must be critical, error, warning or info"))
+			return
+		}
+		if req.TimeoutSeconds <= 0 {
+			respond(w, http.StatusBadRequest, errResp("timeout_seconds must be positive"))
+			return
+		}
+		if strings.Contains(req.Matcher, ";") {
+			respond(w, http.StatusBadRequest, errResp("one matcher per switch: add another switch instead of separating with ;"))
+			return
+		}
+		m, err := parseDeadmanMatcher(req.Matcher)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp(
+				"unusable matcher ("+err.Error()+"): each must name an alertname, as in alertname=Watchdog,cluster=prod"))
+			return
+		}
+		if req.Name == "" {
+			req.Name = m.config()
+		}
+		if len(req.Name) > 100 {
+			respond(w, http.StatusBadRequest, errResp("name is too long"))
+			return
+		}
+
+		var id int64
+		if err := db.QueryRowContext(r.Context(), `
+			INSERT INTO deadman_switches (team_id, name, matcher, timeout_seconds, severity)
+			VALUES ($1, $2, $3, $4, $5) RETURNING id`,
+			teamID, req.Name, m.config(), req.TimeoutSeconds, req.Severity).Scan(&id); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+
+		respond(w, http.StatusCreated, deadmanSwitchStatus{
+			ID: id, Name: req.Name, Matcher: m.config(),
+			TimeoutSeconds: req.TimeoutSeconds, Severity: req.Severity,
+			Status: switchDormant, Sources: []deadmanSource{},
+		})
+	}
+}
+
+// handleDeleteTeamDeadman removes a switch. An incident it already opened stays
+// open until somebody resolves it: deleting the switch says "stop watching", not
+// "the problem is gone".
+func handleDeleteTeamDeadman(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		teamID, ok := teamParam(w, r)
+		if !ok {
+			return
+		}
+		if !requireTeamOwner(w, r, teamID) {
+			return
+		}
+		switchID, err := strconv.ParseInt(chi.URLParam(r, "switchID"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid switch id"))
+			return
+		}
+
+		res, err := db.ExecContext(r.Context(),
+			"DELETE FROM deadman_switches WHERE id = $1 AND team_id = $2", switchID, teamID)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("switch not found"))
+			return
+		}
+		w.WriteHeader(http.StatusNoContent)
+	}
+}

internal/api/teams_test.go

@@ -0,0 +1,350 @@
+package api_test
+
+import (
+	"bytes"
+	"encoding/json"
+	"io"
+	"net/http"
+	"testing"
+)
+
+// The whole point of #4: two teams sharing one server must not see each other's
+// work. These tests build two of them and check the boundary from both sides.
+
+type teamFixture struct {
+	id   int64
+	key  string // integration key: how alerts get in
+	call func(method, path string, body any) *http.Response
+}
+
+// newTeam creates a team with its own member, integration key and API key. The
+// admin does the creating, as an install's first user would.
+func newTeam(t *testing.T, s *ts, name string) teamFixture {
+	t.Helper()
+
+	var team struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/teams", map[string]string{"name": name}), &team)
+
+	var integration struct {
+		Key string `json:"key"`
+		URL string `json:"url"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/teams/"+id64(team.ID)+"/integrations",
+		map[string]string{"name": name + " alertmanager"}), &integration)
+	if integration.Key == "" {
+		t.Fatalf("%s: integration key was not returned", name)
+	}
+
+	// A member of this team and no other.
+	var user struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/users",
+		map[string]string{"username": name + "-user", "email": name + "@test.com"}), &user)
+
+	resp := s.req(t, http.MethodPost, "/api/teams/"+id64(team.ID)+"/members",
+		map[string]any{"user_id": user.ID, "role": "owner"})
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusNoContent {
+		t.Fatalf("%s: add member: %d", name, resp.StatusCode)
+	}
+
+	var key struct {
+		Key string `json:"key"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/users/"+id64(user.ID)+"/api-keys",
+		map[string]string{"name": "test"}), &key)
+
+	return teamFixture{
+		id:  team.ID,
+		key: integration.Key,
+		call: func(method, path string, body any) *http.Response {
+			t.Helper()
+			var r io.Reader
+			if body != nil {
+				data, _ := json.Marshal(body)
+				r = bytes.NewReader(data)
+			}
+			req, _ := http.NewRequest(method, s.URL+path, r)
+			req.Header.Set("Authorization", "Bearer "+key.Key)
+			if body != nil {
+				req.Header.Set("Content-Type", "application/json")
+			}
+			resp, err := http.DefaultClient.Do(req)
+			if err != nil {
+				t.Fatalf("%s %s: %v", method, path, err)
+			}
+			return resp
+		},
+	}
+}
+
+// postToIntegration sends one firing alert on a team's integration key, the way
+// a real Alertmanager receiver would.
+func postToIntegration(t *testing.T, s *ts, key, fingerprint, name string) {
+	t.Helper()
+	payload := map[string]any{
+		"version":     "4",
+		"status":      "firing",
+		"groupKey":    "{}:{alertname=\"" + name + "\"}",
+		"groupLabels": map[string]string{"alertname": name},
+		"alerts": []map[string]any{
+			amAlert(fingerprint, name, "firing", "2026-09-20T10:00:00Z", zeroTime, nil),
+		},
+	}
+	data, _ := json.Marshal(payload)
+	resp, err := http.Post(s.URL+"/api/integrations/"+key+"/alertmanager",
+		"application/json", bytes.NewReader(data))
+	if err != nil {
+		t.Fatalf("post alert: %v", err)
+	}
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		t.Fatalf("post alert: %d", resp.StatusCode)
+	}
+}
+
+func list(t *testing.T, resp *http.Response) []map[string]any {
+	t.Helper()
+	var out []map[string]any
+	decode(t, resp, &out)
+	return out
+}
+
+// An alert posted on one team's key opens an incident in that team and nowhere
+// else, and neither team can read the other's queue.
+func TestTeams_IncidentsAreScopedToTheReceivingTeam(t *testing.T) {
+	s := newTS(t)
+	red := newTeam(t, s, "red")
+	blue := newTeam(t, s, "blue")
+
+	postToIntegration(t, s, red.key, "fp-red", "RedDiskFull")
+	postToIntegration(t, s, blue.key, "fp-blue", "BlueDiskFull")
+
+	redIncidents := list(t, red.call(http.MethodGet, "/api/incidents", nil))
+	if len(redIncidents) != 1 {
+		t.Fatalf("red should see exactly its own incident, saw %d", len(redIncidents))
+	}
+	if title := redIncidents[0]["title"]; title != "RedDiskFull" {
+		t.Errorf("red saw %v", title)
+	}
+	if teamID := int64(redIncidents[0]["team_id"].(float64)); teamID != red.id {
+		t.Errorf("red's incident belongs to team %d, want %d", teamID, red.id)
+	}
+
+	blueIncidents := list(t, blue.call(http.MethodGet, "/api/incidents", nil))
+	if len(blueIncidents) != 1 || blueIncidents[0]["title"] != "BlueDiskFull" {
+		t.Fatalf("blue should see exactly its own incident, saw %v", blueIncidents)
+	}
+
+	// Reading the other team's incident by id is not found rather than
+	// forbidden: its existence is the other team's business.
+	otherID := int64(blueIncidents[0]["id"].(float64))
+	for _, path := range []string{
+		"/api/incidents/" + id64(otherID),
+		"/api/incidents/" + id64(otherID) + "/alerts",
+		"/api/incidents/" + id64(otherID) + "/timeline",
+	} {
+		resp := red.call(http.MethodGet, path, nil)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusNotFound {
+			t.Errorf("red reading %s: expected 404, got %d", path, resp.StatusCode)
+		}
+	}
+
+	// And cannot act on it either.
+	for _, path := range []string{"/acknowledge", "/resolve", "/archive"} {
+		resp := red.call(http.MethodPost, "/api/incidents/"+id64(otherID)+path, nil)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusNotFound {
+			t.Errorf("red posting %s: expected 404, got %d", path, resp.StatusCode)
+		}
+	}
+}
+
+// Alerts, the raw signal record, are scoped the same way.
+func TestTeams_AlertsAndStatsAreScoped(t *testing.T) {
+	s := newTS(t)
+	red := newTeam(t, s, "red")
+	blue := newTeam(t, s, "blue")
+
+	postToIntegration(t, s, red.key, "fp-red", "RedDiskFull")
+	postToIntegration(t, s, blue.key, "fp-blue-1", "BlueDiskFull")
+	postToIntegration(t, s, blue.key, "fp-blue-2", "BlueMemory")
+
+	if alerts := list(t, red.call(http.MethodGet, "/api/alerts", nil)); len(alerts) != 1 {
+		t.Errorf("red should see 1 alert, saw %d", len(alerts))
+	}
+	if alerts := list(t, blue.call(http.MethodGet, "/api/alerts", nil)); len(alerts) != 2 {
+		t.Errorf("blue should see 2 alerts, saw %d", len(alerts))
+	}
+
+	// Statistics count your own work only — otherwise a team's volume, and the
+	// names of its alerts, leak through the totals.
+	var stats map[string]any
+	decode(t, red.call(http.MethodGet, "/api/stats/alerts", nil), &stats)
+	if total := stats["total"].(float64); total != 1 {
+		t.Errorf("red's alert stats counted %v alerts, want 1", total)
+	}
+
+	top := list(t, red.call(http.MethodGet, "/api/stats/alerts/top", nil))
+	for _, row := range top {
+		if name := row["name"].(string); name != "RedDiskFull" {
+			t.Errorf("red's top alerts named %q, which is not theirs", name)
+		}
+	}
+}
+
+// The same fingerprint, the same groupKey and the same date are all legitimate
+// in two teams at once: two clusters running the same rules, two rotas.
+func TestTeams_SameFingerprintInTwoTeams(t *testing.T) {
+	s := newTS(t)
+	red := newTeam(t, s, "red")
+	blue := newTeam(t, s, "blue")
+
+	postToIntegration(t, s, red.key, "fp-shared", "DiskFull")
+	postToIntegration(t, s, blue.key, "fp-shared", "DiskFull")
+
+	for _, team := range []struct {
+		name string
+		f    teamFixture
+	}{{"red", red}, {"blue", blue}} {
+		incidents := list(t, team.f.call(http.MethodGet, "/api/incidents", nil))
+		if len(incidents) != 1 {
+			t.Errorf("%s: expected its own incident for the shared fingerprint, saw %d",
+				team.name, len(incidents))
+		}
+	}
+
+	// And both rotas can name somebody for the same day.
+	for _, team := range []struct {
+		name string
+		f    teamFixture
+	}{{"red", red}, {"blue", blue}} {
+		var members []map[string]any
+		decode(t, team.f.call(http.MethodGet, "/api/teams/"+id64(team.f.id)+"/members", nil), &members)
+		userID := int64(members[0]["user_id"].(float64))
+
+		resp := team.f.call(http.MethodPost, "/api/teams/"+id64(team.f.id)+"/schedule",
+			map[string]any{"user_id": userID, "dates": []string{"2026-10-01"}})
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusCreated {
+			t.Errorf("%s: taking 2026-10-01 returned %d", team.name, resp.StatusCode)
+		}
+	}
+}
+
+// An unknown key delivers nothing, and says so rather than accepting silently.
+func TestTeams_UnknownIntegrationKeyIsRejected(t *testing.T) {
+	s := newTS(t)
+	team := newTeam(t, s, "red")
+
+	resp, err := http.Post(s.URL+"/api/integrations/not-a-real-key/alertmanager",
+		"application/json", bytes.NewReader([]byte(`{"version":"4","status":"firing","alerts":[]}`)))
+	if err != nil {
+		t.Fatalf("post: %v", err)
+	}
+	resp.Body.Close()
+	if resp.StatusCode != http.StatusUnauthorized {
+		t.Errorf("expected 401 for an unknown key, got %d", resp.StatusCode)
+	}
+
+	if incidents := list(t, team.call(http.MethodGet, "/api/incidents", nil)); len(incidents) != 0 {
+		t.Errorf("a rejected payload opened %d incident(s)", len(incidents))
+	}
+}
+
+// Team configuration is an owner's job; working incidents is a member's.
+func TestTeams_MemberCannotConfigureTheTeam(t *testing.T) {
+	s := newTS(t)
+	team := newTeam(t, s, "red")
+
+	// A plain member of the same team.
+	var user struct {
+		ID int64 `json:"id"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/users",
+		map[string]string{"username": "plain", "email": "plain@test.com"}), &user)
+	resp := s.req(t, http.MethodPost, "/api/teams/"+id64(team.id)+"/members",
+		map[string]any{"user_id": user.ID, "role": "member"})
+	resp.Body.Close()
+	var key struct {
+		Key string `json:"key"`
+	}
+	decode(t, s.req(t, http.MethodPost, "/api/users/"+id64(user.ID)+"/api-keys",
+		map[string]string{"name": "test"}), &key)
+
+	call := func(method, path string, body any) *http.Response {
+		t.Helper()
+		var r io.Reader
+		if body != nil {
+			data, _ := json.Marshal(body)
+			r = bytes.NewReader(data)
+		}
+		req, _ := http.NewRequest(method, s.URL+path, r)
+		req.Header.Set("Authorization", "Bearer "+key.Key)
+		if body != nil {
+			req.Header.Set("Content-Type", "application/json")
+		}
+		resp, err := http.DefaultClient.Do(req)
+		if err != nil {
+			t.Fatalf("%s %s: %v", method, path, err)
+		}
+		return resp
+	}
+
+	base := "/api/teams/" + id64(team.id)
+	for _, c := range []struct {
+		name   string
+		method string
+		path   string
+		body   any
+	}{
+		{"mint an integration key", http.MethodPost, base + "/integrations",
+			map[string]string{"name": "mine"}},
+		{"take a shift", http.MethodPost, base + "/schedule",
+			map[string]any{"user_id": user.ID, "dates": []string{"2026-11-01"}}},
+		{"add a member", http.MethodPost, base + "/members",
+			map[string]any{"user_id": 1}},
+		{"delete the team", http.MethodDelete, base, nil},
+	} {
+		resp := call(c.method, c.path, c.body)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusForbidden {
+			t.Errorf("%s: expected 403, got %d", c.name, resp.StatusCode)
+		}
+	}
+
+	// But they can read what the team is doing.
+	for _, path := range []string{base + "/members", base + "/integrations", base + "/schedule"} {
+		resp := call(http.MethodGet, path, nil)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusOK {
+			t.Errorf("reading %s: expected 200, got %d", path, resp.StatusCode)
+		}
+	}
+}
+
+// A team is not somewhere an outsider can look, whatever they know about it.
+func TestTeams_OutsiderSeesNothing(t *testing.T) {
+	s := newTS(t)
+	red := newTeam(t, s, "red")
+	blue := newTeam(t, s, "blue")
+
+	base := "/api/teams/" + id64(red.id)
+	for _, path := range []string{base + "/members", base + "/integrations", base + "/schedule"} {
+		resp := blue.call(http.MethodGet, path, nil)
+		resp.Body.Close()
+		if resp.StatusCode != http.StatusNotFound {
+			t.Errorf("blue reading %s: expected 404, got %d", path, resp.StatusCode)
+		}
+	}
+
+	// /api/teams lists your own, never the install's.
+	teams := list(t, blue.call(http.MethodGet, "/api/teams", nil))
+	if len(teams) != 1 || teams[0]["name"] != "blue" {
+		t.Errorf("blue's team list: %v", teams)
+	}
+}

internal/api/testdb_test.go

@@ -0,0 +1,119 @@
+package api_test
+
+import (
+	"database/sql"
+	"fmt"
+	"net/url"
+	"os"
+	"strings"
+	"testing"
+	"time"
+
+	"git.ryuvia.com/niklas/terdut-server/internal/config"
+	"git.ryuvia.com/niklas/terdut-server/internal/db"
+)
+
+// Tests run against a real Postgres, because the server does. SQLite's
+// ":memory:" gave every test a private database for free; Postgres has no
+// equivalent, so isolation is bought with a schema per test.
+//
+// A schema rather than a database: CREATE DATABASE copies a template on disk and
+// costs a hundred milliseconds or so each time, while CREATE SCHEMA plus the one
+// baseline migration is a few, and the suite runs a few hundred of them. Each
+// test's pool is pinned to its own schema through search_path, so two tests
+// cannot see each other's rows even though they share a server.
+//
+// TERDUT_TEST_DSN must point at a database the test role may create schemas in:
+//
+//	postgres://terdut:terdut@localhost:5432/terdut_test?sslmode=disable
+//
+// `make test-db` starts one locally; ci.yaml runs one as a service container.
+// An unset DSN fails rather than skips, deliberately — a suite that quietly
+// tests nothing is worse than one that does not run.
+const testDSNEnv = "TERDUT_TEST_DSN"
+
+// testConfig is the environment half of the server's configuration, which the
+// admin settings page renders read-only and SeedSettings seeds the editable
+// half from. The durations match the defaults config.Load would produce, so a
+// test that never touches the settings table behaves as a fresh install does.
+func testConfig() config.Config {
+	return config.Config{
+		Addr:         ":8080",
+		ArchiveAfter: 7 * 24 * time.Hour,
+		StaleAfter:   6 * time.Hour,
+		NotifyRepeat: 15 * time.Minute,
+	}
+}
+
+// defaultTeam is the team migration 003 creates and the bootstrap user owns, as
+// a path segment. Every test that does not say otherwise works inside it.
+const defaultTeam = "1"
+
+var schemaSeq int
+
+// newTestDB returns a migrated database private to this test, and drops it
+// afterwards.
+func newTestDB(t *testing.T) *sql.DB {
+	t.Helper()
+
+	dsn := os.Getenv(testDSNEnv)
+	if dsn == "" {
+		t.Fatalf("%s is not set: these tests need Postgres.\n"+
+			"Run `make test-db` for a local one, then\n"+
+			"  export %s=postgres://terdut:terdut@localhost:5432/terdut_test?sslmode=disable",
+			testDSNEnv, testDSNEnv)
+	}
+
+	schemaSeq++
+	schema := fmt.Sprintf("test_%d_%d", os.Getpid(), schemaSeq)
+
+	admin, err := sql.Open("pgx", dsn)
+	if err != nil {
+		t.Fatalf("connect to %s: %v", testDSNEnv, err)
+	}
+	defer admin.Close()
+	if _, err := admin.Exec("CREATE SCHEMA " + schema); err != nil {
+		t.Fatalf("create schema %s: %v", schema, err)
+	}
+
+	database, err := db.Open(withSearchPath(dsn, schema))
+	if err != nil {
+		t.Fatalf("open db: %v", err)
+	}
+	if err := db.Migrate(database); err != nil {
+		t.Fatalf("migrate: %v", err)
+	}
+
+	t.Cleanup(func() {
+		database.Close()
+		cleanup, err := sql.Open("pgx", dsn)
+		if err != nil {
+			return
+		}
+		defer cleanup.Close()
+		if _, err := cleanup.Exec("DROP SCHEMA " + schema + " CASCADE"); err != nil {
+			t.Logf("drop schema %s: %v", schema, err)
+		}
+	})
+
+	return database
+}
+
+// withSearchPath pins a DSN to one schema, so every connection the pool opens
+// lands there and nothing has to qualify a table name.
+//
+// Handles both DSN spellings: a postgres:// URL, and libpq's keyword/value form.
+func withSearchPath(dsn, schema string) string {
+	opt := "-csearch_path=" + schema
+
+	if strings.HasPrefix(dsn, "postgres://") || strings.HasPrefix(dsn, "postgresql://") {
+		u, err := url.Parse(dsn)
+		if err == nil {
+			q := u.Query()
+			q.Set("options", opt)
+			u.RawQuery = q.Encode()
+			return u.String()
+		}
+	}
+	return dsn + " options='" + opt + "'"
+}

internal/api/users.go

@@ -11,8 +11,8 @@ import (
 	"strings"
 	"time"
 
+	"git.ryuvia.com/niklas/terdut-server/internal/models"
 	"github.com/go-chi/chi/v5"
-	"github.com/yeniklas/terdut-server/internal/models"
 )
 
 func handleBootstrap(db *sql.DB) http.HandlerFunc {
@@ -20,6 +20,9 @@ func handleBootstrap(db *sql.DB) http.HandlerFunc {
 		var req struct {
 			Username string `json:"username"`
 			Email    string `json:"email"`
+			// Password is optional; without one the first user can only use the
+			// API key until somebody sets it.
+			Password string `json:"password"`
 		}
 		if err := decodeJSON(r, &req); err != nil {
 			respond(w, http.StatusBadRequest, errResp("invalid request body"))
@@ -29,6 +32,19 @@ func handleBootstrap(db *sql.DB) http.HandlerFunc {
 			respond(w, http.StatusBadRequest, errResp("username and email are required"))
 			return
 		}
+		var passwordHash *string
+		if req.Password != "" {
+			if msg := validatePassword(req.Password); msg != "" {
+				respond(w, http.StatusBadRequest, errResp(msg))
+				return
+			}
+			h, err := hashPassword(req.Password)
+			if err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			}
+			passwordHash = &h
+		}
 
 		var count int
 		if err := db.QueryRowContext(r.Context(), "SELECT COUNT(*) FROM users").Scan(&count); err != nil {
@@ -40,26 +56,36 @@ func handleBootstrap(db *sql.DB) http.HandlerFunc {
 			return
 		}
 
-		res, err := db.ExecContext(r.Context(),
-			"INSERT INTO users (username, email) VALUES (?, ?)", req.Username, req.Email)
-		if err != nil {
+		var userID int64
+		if err := db.QueryRowContext(r.Context(),
+			"INSERT INTO users (username, email, password_hash, is_admin) VALUES ($1, $2, $3, true) RETURNING id",
+			req.Username, req.Email, passwordHash).Scan(&userID); err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
 		}
-		userID, _ := res.LastInsertId()
 
-		raw, hash, err := newAPIKey()
+		raw, hash, err := randomToken()
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
 		}
-		keyRes, err := db.ExecContext(r.Context(),
-			"INSERT INTO api_keys (user_id, key_hash, name) VALUES (?, ?, ?)", userID, hash, "bootstrap")
-		if err != nil {
+		var keyID int64
+		if err := db.QueryRowContext(r.Context(),
+			"INSERT INTO api_keys (user_id, key_hash, name) VALUES ($1, $2, $3) RETURNING id",
+			userID, hash, "bootstrap").Scan(&keyID); err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
 		}
-		keyID, _ := keyRes.LastInsertId()
+
+		// The default team exists from migration 003, on a fresh install too.
+		// Without a membership the first user signs in to a working server with
+		// no queue, no schedule and nowhere for an integration to hang off.
+		if teamID, err := defaultTeamID(r.Context(), db); err == nil {
+			db.ExecContext(r.Context(), //nolint:errcheck
+				"INSERT INTO team_members (team_id, user_id, role) VALUES ($1, $2, $3) "+
+					"ON CONFLICT (team_id, user_id) DO NOTHING",
+				teamID, userID, models.RoleOwner)
+		}
 
 		user, _ := fetchUser(r.Context(), db, userID)
 		key := models.APIKey{ID: keyID, UserID: userID, Name: "bootstrap", Key: raw, CreatedAt: user.CreatedAt}
@@ -70,7 +96,7 @@ func handleBootstrap(db *sql.DB) http.HandlerFunc {
 func handleListUsers(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
 		rows, err := db.QueryContext(r.Context(),
-			"SELECT id, username, email, created_at FROM users ORDER BY id")
+			"SELECT id, username, email, created_at, ntfy_topic, is_admin, disabled_at FROM users ORDER BY id")
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
@@ -81,11 +107,13 @@ func handleListUsers(db *sql.DB) http.HandlerFunc {
 		for rows.Next() {
 			var u models.User
 			var ts int64
-			if err := rows.Scan(&u.ID, &u.Username, &u.Email, &ts); err != nil {
+			var disabled *int64
+			if err := rows.Scan(&u.ID, &u.Username, &u.Email, &ts, &u.NtfyTopic, &u.IsAdmin, &disabled); err != nil {
 				respond(w, http.StatusInternalServerError, errResp("internal error"))
 				return
 			}
 			u.CreatedAt = time.Unix(ts, 0).UTC()
+			u.DisabledAt = unixPtr(disabled)
 			users = append(users, u)
 		}
 		respond(w, http.StatusOK, users)
@@ -107,22 +135,69 @@ func handleCreateUser(db *sql.DB) http.HandlerFunc {
 			return
 		}
 
-		res, err := db.ExecContext(r.Context(),
-			"INSERT INTO users (username, email) VALUES (?, ?)", req.Username, req.Email)
-		if err != nil {
-			if strings.Contains(err.Error(), "UNIQUE constraint failed") {
+		var id int64
+		if err := db.QueryRowContext(r.Context(),
+			"INSERT INTO users (username, email) VALUES ($1, $2) RETURNING id",
+			req.Username, req.Email).Scan(&id); err != nil {
+			if isUniqueViolation(err) {
 				respond(w, http.StatusConflict, errResp("username or email already exists"))
 				return
 			}
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
 		}
-		id, _ := res.LastInsertId()
 		user, _ := fetchUser(r.Context(), db, id)
 		respond(w, http.StatusCreated, user)
 	}
 }
 
+// handleSetNotifyTarget points a user's push notifications at an ntfy topic, or
+// clears it with an empty string. The topic is a shared secret with the ntfy
+// server — anyone who knows it can publish to it — so pick an unguessable one
+// unless your ntfy enforces access control.
+func handleSetNotifyTarget(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid user id"))
+			return
+		}
+		if !requireSelfOrAdmin(w, r, id) {
+			return
+		}
+		var req struct {
+			NtfyTopic string `json:"ntfy_topic"`
+		}
+		if err := decodeJSON(r, &req); err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid request body"))
+			return
+		}
+
+		var topic *string
+		if t := strings.TrimSpace(req.NtfyTopic); t != "" {
+			topic = &t
+		}
+
+		res, err := db.ExecContext(r.Context(),
+			"UPDATE users SET ntfy_topic = $1 WHERE id = $2", topic, id)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("user not found"))
+			return
+		}
+
+		user, err := fetchUser(r.Context(), db, id)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, user)
+	}
+}
+
 func handleDeleteUser(db *sql.DB) http.HandlerFunc {
 	return func(w http.ResponseWriter, r *http.Request) {
 		id, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
@@ -130,7 +205,22 @@ func handleDeleteUser(db *sql.DB) http.HandlerFunc {
 			respond(w, http.StatusBadRequest, errResp("invalid user id"))
 			return
 		}
-		res, err := db.ExecContext(r.Context(), "DELETE FROM users WHERE id = ?", id)
+		// Deleting yourself is how an install ends up with no administrator at
+		// all, and it is never what somebody meant to do.
+		caller, _ := userFromContext(r.Context())
+		if caller.ID == id {
+			respond(w, http.StatusConflict, errResp("cannot delete your own account"))
+			return
+		}
+		if last, err := isLastAdmin(r.Context(), db, id); err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		} else if last {
+			respond(w, http.StatusConflict, errResp("cannot delete the last administrator"))
+			return
+		}
+
+		res, err := db.ExecContext(r.Context(), "DELETE FROM users WHERE id = $1", id)
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
@@ -151,6 +241,9 @@ func handleCreateAPIKey(db *sql.DB) http.HandlerFunc {
 			respond(w, http.StatusBadRequest, errResp("invalid user id"))
 			return
 		}
+		if !requireSelfOrAdmin(w, r, userID) {
+			return
+		}
 
 		var req struct {
 			Name string `json:"name"`
@@ -165,23 +258,23 @@ func handleCreateAPIKey(db *sql.DB) http.HandlerFunc {
 		}
 
 		var exists int
-		if err := db.QueryRowContext(r.Context(), "SELECT 1 FROM users WHERE id = ?", userID).Scan(&exists); err != nil {
+		if err := db.QueryRowContext(r.Context(), "SELECT 1 FROM users WHERE id = $1", userID).Scan(&exists); err != nil {
 			respond(w, http.StatusNotFound, errResp("user not found"))
 			return
 		}
 
-		raw, hash, err := newAPIKey()
+		raw, hash, err := randomToken()
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
 		}
-		res, err := db.ExecContext(r.Context(),
-			"INSERT INTO api_keys (user_id, key_hash, name) VALUES (?, ?, ?)", userID, hash, req.Name)
-		if err != nil {
+		var keyID int64
+		if err := db.QueryRowContext(r.Context(),
+			"INSERT INTO api_keys (user_id, key_hash, name) VALUES ($1, $2, $3) RETURNING id",
+			userID, hash, req.Name).Scan(&keyID); err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
 		}
-		keyID, _ := res.LastInsertId()
 		key := models.APIKey{ID: keyID, UserID: userID, Name: req.Name, Key: raw, CreatedAt: time.Now().UTC()}
 		respond(w, http.StatusCreated, key)
 	}
@@ -194,6 +287,9 @@ func handleDeleteAPIKey(db *sql.DB) http.HandlerFunc {
 			respond(w, http.StatusBadRequest, errResp("invalid user id"))
 			return
 		}
+		if !requireSelfOrAdmin(w, r, userID) {
+			return
+		}
 		keyID, err := strconv.ParseInt(chi.URLParam(r, "keyID"), 10, 64)
 		if err != nil {
 			respond(w, http.StatusBadRequest, errResp("invalid key id"))
@@ -201,7 +297,7 @@ func handleDeleteAPIKey(db *sql.DB) http.HandlerFunc {
 		}
 
 		res, err := db.ExecContext(r.Context(),
-			"DELETE FROM api_keys WHERE id = ? AND user_id = ?", keyID, userID)
+			"DELETE FROM api_keys WHERE id = $1 AND user_id = $2", keyID, userID)
 		if err != nil {
 			respond(w, http.StatusInternalServerError, errResp("internal error"))
 			return
@@ -215,8 +311,9 @@ func handleDeleteAPIKey(db *sql.DB) http.HandlerFunc {
 	}
 }
 
-// newAPIKey generates a random 32-byte key encoded as hex, plus its SHA-256 hash for storage.
-func newAPIKey() (raw, hash string, err error) {
+// randomToken generates a random 32-byte secret encoded as hex, plus its SHA-256
+// hash for storage. Used for API keys and for notification acknowledge tokens.
+func randomToken() (raw, hash string, err error) {
 	b := make([]byte, 32)
 	if _, err = rand.Read(b); err != nil {
 		return
@@ -230,11 +327,80 @@ func newAPIKey() (raw, hash string, err error) {
 func fetchUser(ctx context.Context, db *sql.DB, id int64) (models.User, error) {
 	var u models.User
 	var ts int64
-	err := db.QueryRowContext(ctx, "SELECT id, username, email, created_at FROM users WHERE id = ?", id).
-		Scan(&u.ID, &u.Username, &u.Email, &ts)
+	var disabled *int64
+	err := db.QueryRowContext(ctx,
+		"SELECT id, username, email, created_at, ntfy_topic, is_admin, disabled_at FROM users WHERE id = $1", id).
+		Scan(&u.ID, &u.Username, &u.Email, &ts, &u.NtfyTopic, &u.IsAdmin, &disabled)
 	if err != nil {
 		return u, err
 	}
 	u.CreatedAt = time.Unix(ts, 0).UTC()
+	u.DisabledAt = unixPtr(disabled)
 	return u, nil
 }
+
+// handleSetAdmin grants or revokes the system administrator flag.
+//
+// Revoking is guarded twice: an install must keep at least one administrator,
+// and you cannot demote yourself. The first stops the flag being lost
+// altogether; the second stops the likelier accident, where the only admin
+// clears their own flag while tidying up and locks the door behind them.
+func handleSetAdmin(db *sql.DB) http.HandlerFunc {
+	return func(w http.ResponseWriter, r *http.Request) {
+		id, err := strconv.ParseInt(chi.URLParam(r, "id"), 10, 64)
+		if err != nil {
+			respond(w, http.StatusBadRequest, errResp("invalid user id"))
+			return
+		}
+		var req struct {
+			IsAdmin *bool `json:"is_admin"`
+		}
+		if err := decodeJSON(r, &req); err != nil || req.IsAdmin == nil {
+			respond(w, http.StatusBadRequest, errResp("is_admin is required"))
+			return
+		}
+
+		if !*req.IsAdmin {
+			caller, _ := userFromContext(r.Context())
+			if caller.ID == id {
+				respond(w, http.StatusConflict, errResp("cannot revoke your own administrator access"))
+				return
+			}
+			if last, err := isLastAdmin(r.Context(), db, id); err != nil {
+				respond(w, http.StatusInternalServerError, errResp("internal error"))
+				return
+			} else if last {
+				respond(w, http.StatusConflict, errResp("cannot revoke the last administrator"))
+				return
+			}
+		}
+
+		res, err := db.ExecContext(r.Context(),
+			"UPDATE users SET is_admin = $1 WHERE id = $2", *req.IsAdmin, id)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		if n, _ := res.RowsAffected(); n == 0 {
+			respond(w, http.StatusNotFound, errResp("user not found"))
+			return
+		}
+
+		user, err := fetchUser(r.Context(), db, id)
+		if err != nil {
+			respond(w, http.StatusInternalServerError, errResp("internal error"))
+			return
+		}
+		respond(w, http.StatusOK, user)
+	}
+}
+
+// isLastAdmin reports whether id is an administrator and no other user is one.
+// A non-admin id is never the last one, so removing them is always allowed.
+func isLastAdmin(ctx context.Context, db *sql.DB, id int64) (bool, error) {
+	var last bool
+	err := db.QueryRowContext(ctx, `
+		SELECT EXISTS (SELECT 1 FROM users WHERE id = $1 AND is_admin)
+		   AND NOT EXISTS (SELECT 1 FROM users WHERE id <> $1 AND is_admin)`, id).Scan(&last)
+	return last, err
+}

internal/config/config.go

@@ -1,10 +1,64 @@
 package config
 
-import "os"
+import (
+	"os"
+	"time"
+)
 
 type Config struct {
-	Addr   string
-	DBPath string
+	Addr string
+
+	// DSN is the Postgres connection string, e.g.
+	// postgres://terdut:secret@host:5432/terdut?sslmode=require. Required:
+	// unlike the SQLite path it replaced there is no sensible default, and a
+	// server that silently came up against the wrong database would be worse
+	// than one that refuses to start.
+	DSN string
+
+	ArchiveAfter time.Duration
+
+	// StaleAfter is how long a firing alert may go without a refreshing webhook
+	// before the sweeper treats it as resolved. It must exceed Alertmanager's
+	// repeat_interval (default 4h), which is what refreshes the alert.
+	StaleAfter time.Duration
+
+	// DeadmanMatchers selects the alerts that are heartbeats rather than
+	// problems: receiving one opens no incident, and the absence of one does.
+	//
+	// ";" separates matchers, "," the label conditions within one, "=" is exact
+	// equality — `alertname=Watchdog,cluster=prod; alertname=Heartbeat`. Every
+	// matcher must name an alertname. See api.ParseDeadmanConfig.
+	DeadmanMatchers string
+
+	// DeadmanTimeout is how long a heartbeat may go unheard before its switch is
+	// declared dead. It must be *shorter* than the Alertmanager repeat_interval
+	// of the route carrying the heartbeat — the opposite of StaleAfter, and the
+	// reason a dead man's switch usually wants a route of its own. Zero disables
+	// dead man's switch handling entirely.
+	DeadmanTimeout time.Duration
+
+	// DeadmanSeverity is the severity a dead man's switch incident opens at.
+	// These incidents have no member alerts to derive one from.
+	DeadmanSeverity string
+
+	// NtfyURL is the ntfy server push notifications are published to. Empty
+	// disables notifications entirely.
+	NtfyURL string
+
+	// NtfyToken is an optional bearer token for an access-controlled ntfy.
+	NtfyToken string
+
+	// NtfyFallbackTopic receives incidents that open with nobody on call.
+	NtfyFallbackTopic string
+
+	// PublicURL is the base URL a phone uses to reach this server, used for the
+	// link and the Acknowledge button inside a notification. Without it
+	// notifications carry neither.
+	PublicURL string
+
+	// NotifyRepeat is how long an incident may sit unacknowledged before it is
+	// notified again. Zero disables reminders.
+	NotifyRepeat time.Duration
 }
 
 func Load() Config {
@@ -12,9 +66,40 @@ func Load() Config {
 	if addr == "" {
 		addr = ":8080"
 	}
-	dbPath := os.Getenv("TERDUT_DB_PATH")
-	if dbPath == "" {
-		dbPath = "terdut.db"
+	deadmanMatchers := os.Getenv("TERDUT_DEADMAN_MATCHERS")
+	if deadmanMatchers == "" {
+		deadmanMatchers = "alertname=Watchdog"
+	}
+	deadmanSeverity := os.Getenv("TERDUT_DEADMAN_SEVERITY")
+	if deadmanSeverity == "" {
+		deadmanSeverity = "critical"
+	}
+	return Config{
+		Addr:         addr,
+		DSN:          os.Getenv("TERDUT_DB_DSN"),
+		ArchiveAfter: duration("TERDUT_ARCHIVE_AFTER", 7*24*time.Hour),
+		StaleAfter:   duration("TERDUT_STALE_AFTER", 6*time.Hour),
+
+		DeadmanMatchers: deadmanMatchers,
+		DeadmanTimeout:  duration("TERDUT_DEADMAN_TIMEOUT", 15*time.Minute),
+		DeadmanSeverity: deadmanSeverity,
+
+		NtfyURL:           os.Getenv("TERDUT_NTFY_URL"),
+		NtfyToken:         os.Getenv("TERDUT_NTFY_TOKEN"),
+		NtfyFallbackTopic: os.Getenv("TERDUT_NTFY_FALLBACK_TOPIC"),
+		PublicURL:         os.Getenv("TERDUT_PUBLIC_URL"),
+		NotifyRepeat:      duration("TERDUT_NOTIFY_REPEAT", 15*time.Minute),
 	}
-	return Config{Addr: addr, DBPath: dbPath}
+}
+
+// duration reads a time.ParseDuration-formatted env var. An unset or
+// unparseable value falls back to def rather than failing startup: a typo in one
+// tuning knob should not take the server down.
+func duration(env string, def time.Duration) time.Duration {
+	if s := os.Getenv(env); s != "" {
+		if d, err := time.ParseDuration(s); err == nil {
+			return d
+		}
+	}
+	return def
 }

internal/db/db.go

@@ -5,37 +5,73 @@ import (
 	"embed"
 	"fmt"
 	"io/fs"
+	"log"
 	"sort"
 	"strings"
+	"time"
 
-	_ "modernc.org/sqlite"
+	_ "github.com/jackc/pgx/v5/stdlib"
 )
 
 //go:embed migrations
 var migrationsFS embed.FS
 
-func Open(path string) (*sql.DB, error) {
-	db, err := sql.Open("sqlite", path)
+// pingAttempts and pingRetryDelay bound the retry on the first connection.
+// This pod's own IP can reach the Postgres pod's node before that node's
+// NetworkPolicy enforcement (kube-router, reacting to the pod's creation
+// event) has added it to the allowed-source set, which fails the ping with
+// "connection refused" rather than a timeout. That race resolves within
+// several seconds in practice; five attempts two seconds apart give it
+// comfortable room without turning a genuinely absent database into a long
+// hang.
+const (
+	pingAttempts   = 5
+	pingRetryDelay = 2 * time.Second
+)
+
+// Open connects to Postgres. dsn is a libpq connection string or URL, e.g.
+// postgres://terdut:secret@localhost:5432/terdut?sslmode=disable.
+//
+// The pool is modest on purpose: this server's concurrency comes from a handful
+// of HTTP handlers plus two background loops, and a cloud-native-pg instance
+// sized for it has a low max_connections. It is still a pool, unlike the single
+// connection SQLite forced, so the notifier no longer blocks a webhook.
+func Open(dsn string) (*sql.DB, error) {
+	if dsn == "" {
+		return nil, fmt.Errorf("empty DSN: set TERDUT_DB_DSN")
+	}
+	db, err := sql.Open("pgx", dsn)
 	if err != nil {
 		return nil, err
 	}
-	// SQLite does not support concurrent writers; a single connection avoids locking errors.
-	db.SetMaxOpenConns(1)
-	if _, err := db.Exec("PRAGMA journal_mode=WAL; PRAGMA foreign_keys=ON;"); err != nil {
-		db.Close()
-		return nil, fmt.Errorf("set pragmas: %w", err)
+	db.SetMaxOpenConns(10)
+	db.SetMaxIdleConns(5)
+	db.SetConnMaxLifetime(time.Hour)
+
+	for attempt := 1; ; attempt++ {
+		err = db.Ping()
+		if err == nil {
+			return db, nil
+		}
+		if attempt == pingAttempts {
+			db.Close()
+			return nil, fmt.Errorf("ping: %w", err)
+		}
+		log.Printf("open db: ping attempt %d/%d failed, retrying in %s: %v", attempt, pingAttempts, pingRetryDelay, err)
+		time.Sleep(pingRetryDelay)
 	}
-	if err := db.Ping(); err != nil {
-		db.Close()
-		return nil, fmt.Errorf("ping: %w", err)
-	}
-	return db, nil
 }
 
+// Migrate applies every embedded migration that has not been applied yet, in
+// filename order, recording each in schema_migrations.
+//
+// Each file runs inside a transaction, which SQLite's version did not do: a
+// migration that failed half way used to leave the schema in whatever state it
+// had reached. Postgres has transactional DDL, so the rollback is real.
 func Migrate(db *sql.DB) error {
 	if _, err := db.Exec(`CREATE TABLE IF NOT EXISTS schema_migrations (
 		version    TEXT PRIMARY KEY,
-		applied_at DATETIME DEFAULT CURRENT_TIMESTAMP
+		applied_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
 	)`); err != nil {
 		return fmt.Errorf("create schema_migrations: %w", err)
 	}
@@ -55,7 +91,7 @@ func Migrate(db *sql.DB) error {
 
 	for _, name := range files {
 		var count int
-		if err := db.QueryRow("SELECT COUNT(*) FROM schema_migrations WHERE version = ?", name).Scan(&count); err != nil {
+		if err := db.QueryRow("SELECT COUNT(*) FROM schema_migrations WHERE version = $1", name).Scan(&count); err != nil {
 			return fmt.Errorf("check migration %s: %w", name, err)
 		}
 		if count > 0 {
@@ -67,13 +103,28 @@ func Migrate(db *sql.DB) error {
 			return fmt.Errorf("read migration %s: %w", name, err)
 		}
 
-		if _, err := db.Exec(string(data)); err != nil {
-			return fmt.Errorf("apply migration %s: %w", name, err)
-		}
-
-		if _, err := db.Exec("INSERT INTO schema_migrations (version) VALUES (?)", name); err != nil {
-			return fmt.Errorf("record migration %s: %w", name, err)
+		if err := applyMigration(db, name, string(data)); err != nil {
+			return err
 		}
 	}
 	return nil
 }
+
+func applyMigration(db *sql.DB, name, body string) error {
+	tx, err := db.Begin()
+	if err != nil {
+		return fmt.Errorf("begin migration %s: %w", name, err)
+	}
+	defer tx.Rollback()
+
+	if _, err := tx.Exec(body); err != nil {
+		return fmt.Errorf("apply migration %s: %w", name, err)
+	}
+	if _, err := tx.Exec("INSERT INTO schema_migrations (version) VALUES ($1)", name); err != nil {
+		return fmt.Errorf("record migration %s: %w", name, err)
+	}
+	if err := tx.Commit(); err != nil {
+		return fmt.Errorf("commit migration %s: %w", name, err)
+	}
+	return nil
+}

internal/db/migrations/001_baseline.sql

@@ -0,0 +1,182 @@
+-- The Postgres baseline: the schema as it stood at the end of the SQLite line,
+-- in one file rather than ten.
+--
+-- The ten SQLite migrations are in git history up to the commit that introduced
+-- this one, and they replay against nothing here: their shape was incremental
+-- (columns added, then dropped again in 008) and 008's backfill rewrote data
+-- that a Postgres install never had. An existing SQLite database is carried over
+-- by scripts/sqlite-to-postgres.go, which copies rows into this schema.
+--
+-- Two conventions inherited deliberately:
+--
+--   * Timestamps are BIGINT unix seconds, not timestamptz. Everything in Go
+--     already speaks epochs, and converting was a second change riding along
+--     with the port. Worth revisiting on its own.
+--
+--   * Ids are GENERATED BY DEFAULT, not ALWAYS, so the migration script can
+--     insert rows with their original ids and keep every foreign key intact.
+--     setval at the end of the copy puts the sequences past them.
+
+CREATE TABLE users (
+    id            BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    username      TEXT   NOT NULL UNIQUE,
+    email         TEXT   NOT NULL UNIQUE,
+    created_at    BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
+    -- Where this user's notifications go. NULL means they get none; incidents
+    -- assigned to them fall back to the configured fallback topic.
+    ntfy_topic    TEXT,
+    -- NULL means the user has no password and can only use API keys.
+    password_hash TEXT
+);
+
+CREATE TABLE api_keys (
+    id           BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    user_id      BIGINT NOT NULL REFERENCES users(id) ON DELETE CASCADE,
+    key_hash     TEXT   NOT NULL UNIQUE,
+    name         TEXT   NOT NULL,
+    created_at   BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
+    last_used_at BIGINT
+);
+
+-- A session is a browser's credential, the cookie counterpart of an API key:
+-- only the hash of the token is stored. expires_at slides forward while the
+-- session is in use, so an on-call phone stays signed in.
+CREATE TABLE sessions (
+    id           BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    token_hash   TEXT   NOT NULL UNIQUE,
+    user_id      BIGINT NOT NULL REFERENCES users(id) ON DELETE CASCADE,
+    created_at   BIGINT NOT NULL,
+    last_seen_at BIGINT NOT NULL,
+    expires_at   BIGINT NOT NULL,
+    user_agent   TEXT
+);
+
+CREATE INDEX idx_sessions_user ON sessions(user_id);
+
+-- The machine-owned signal record: what Alertmanager says is true right now.
+-- Workflow state lives on incidents, never here, because the webhook upsert owns
+-- these rows and would overwrite it.
+CREATE TABLE alerts (
+    id                BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    fingerprint       TEXT   NOT NULL UNIQUE,
+    name              TEXT   NOT NULL,
+    status            TEXT   NOT NULL CHECK (status IN ('firing', 'resolved')),
+    labels            JSONB  NOT NULL DEFAULT '{}'::jsonb,
+    annotations       JSONB  NOT NULL DEFAULT '{}'::jsonb,
+    starts_at         BIGINT NOT NULL,
+    ends_at           BIGINT,
+    generator_url     TEXT   NOT NULL DEFAULT '',
+    received_at       BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
+    archived_at       BIGINT,
+    -- Why the alert left the firing state: 'alertmanager' when a resolved
+    -- webhook set it, 'expiry' when the sweeper inferred it from staleness.
+    resolution_source TEXT
+);
+
+CREATE INDEX alerts_status_idx      ON alerts(status);
+CREATE INDEX alerts_name_idx        ON alerts(name);
+CREATE INDEX alerts_received_at_idx ON alerts(received_at DESC);
+CREATE INDEX alerts_archived_at_idx ON alerts(archived_at);
+
+CREATE TABLE schedule_entries (
+    id         BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    user_id    BIGINT NOT NULL REFERENCES users(id) ON DELETE CASCADE,
+    date       TEXT   NOT NULL UNIQUE,  -- YYYY-MM-DD; one person per day
+    created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
+);
+
+CREATE INDEX schedule_entries_date_idx ON schedule_entries(date);
+
+-- The human work item: what people acknowledge, assign, snooze, discuss and
+-- resolve. Correlation uses Alertmanager's own groupKey, so incidents follow the
+-- group_by routing tree the operator already tuned.
+CREATE TABLE incidents (
+    id                BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    group_key         TEXT   NOT NULL,                     -- Alertmanager groupKey, opaque
+    title             TEXT   NOT NULL,                     -- rendered from group_labels
+    group_labels      JSONB  NOT NULL DEFAULT '{}'::jsonb,
+    status            TEXT   NOT NULL CHECK (status IN ('triggered', 'acknowledged', 'resolved')),
+    severity          TEXT,                                -- highest `severity` label across firing members
+    triggered_at      BIGINT NOT NULL,
+    acknowledged_by   BIGINT REFERENCES users(id) ON DELETE SET NULL,
+    acknowledged_at   BIGINT,
+    assigned_to       BIGINT REFERENCES users(id) ON DELETE SET NULL,
+    snoozed_until     BIGINT,
+    resolved_at       BIGINT,
+    resolution_source TEXT,                                -- 'alerts' | 'manual'
+    archived_at       BIGINT
+);
+
+-- Load-bearing: at most one OPEN incident per group_key. This is what makes
+-- "resolved incident + a new alert occurrence = a new incident" work, and it is
+-- the constraint the webhook's find-or-open lookup relies on.
+CREATE UNIQUE INDEX incidents_open_group_key_idx ON incidents(group_key) WHERE resolved_at IS NULL;
+CREATE INDEX incidents_status_idx       ON incidents(status);
+CREATE INDEX incidents_triggered_at_idx ON incidents(triggered_at DESC);
+CREATE INDEX incidents_archived_at_idx  ON incidents(archived_at);
+
+-- Membership is historical, not a pointer on alerts: one alert row (one
+-- fingerprint) resolves and re-fires over time and belongs to a different
+-- incident each occurrence.
+CREATE TABLE incident_alerts (
+    incident_id BIGINT NOT NULL REFERENCES incidents(id) ON DELETE CASCADE,
+    alert_id    BIGINT NOT NULL REFERENCES alerts(id)    ON DELETE CASCADE,
+    added_at    BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
+    PRIMARY KEY (incident_id, alert_id)
+);
+
+CREATE INDEX incident_alerts_alert_id_idx ON incident_alerts(alert_id);
+
+-- The timeline. Append-only, and the only history this server keeps: alert rows
+-- are mutated in place, so without this there is no record that anything
+-- happened. Notes are events too, so one query renders the whole story.
+CREATE TABLE incident_events (
+    id          BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    incident_id BIGINT NOT NULL REFERENCES incidents(id) ON DELETE CASCADE,
+    -- triggered | alert_added | alert_resolved | acknowledged | unacknowledged
+    -- | assigned | snoozed | unsnoozed | resolved | note | notified | notify_failed
+    type        TEXT   NOT NULL,
+    user_id     BIGINT REFERENCES users(id)  ON DELETE SET NULL, -- NULL = the server acted
+    alert_id    BIGINT REFERENCES alerts(id) ON DELETE SET NULL,
+    detail      TEXT,
+    created_at  BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
+);
+
+CREATE INDEX incident_events_incident_idx ON incident_events(incident_id, created_at);
+
+-- Delivery is an outbox rather than an inline HTTP call: a POST made while
+-- holding the webhook's transaction would hold a connection open across a
+-- network round trip. The webhook inserts a row; the notifier goroutine
+-- delivers it.
+CREATE TABLE notifications (
+    id          BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    incident_id BIGINT NOT NULL REFERENCES incidents(id) ON DELETE CASCADE,
+    -- Nullable: a notification sent to the fallback topic belongs to nobody,
+    -- because nobody was on call when the incident opened.
+    user_id     BIGINT REFERENCES users(id) ON DELETE SET NULL,
+    topic       TEXT   NOT NULL,            -- resolved at enqueue: who was on call then
+    kind        TEXT   NOT NULL CHECK (kind IN ('triggered', 'reminder', 'resolved')),
+    created_at  BIGINT NOT NULL,
+    send_after  BIGINT NOT NULL,            -- retry backoff watermark
+    attempts    BIGINT NOT NULL DEFAULT 0,
+    sent_at     BIGINT,
+    last_error  TEXT                        -- kept after the last attempt, for debugging
+);
+
+-- The delivery loop's only query: what is due and still unsent.
+CREATE INDEX notifications_pending_idx  ON notifications(send_after) WHERE sent_at IS NULL;
+-- Reminders and resolved notices both look up an incident's newest row.
+CREATE INDEX notifications_incident_idx ON notifications(incident_id, id DESC);
+
+-- A notification body is stored on the ntfy server and cached on the device, so
+-- a real API key must never appear in one. Each delivery mints its own token
+-- instead: one incident, one action, one day.
+CREATE TABLE incident_ack_tokens (
+    token_hash  TEXT   PRIMARY KEY,         -- SHA-256 of the raw token, as with api_keys
+    incident_id BIGINT NOT NULL REFERENCES incidents(id) ON DELETE CASCADE,
+    user_id     BIGINT NOT NULL REFERENCES users(id)     ON DELETE CASCADE,
+    created_at  BIGINT NOT NULL,
+    expires_at  BIGINT NOT NULL
+);
+
+CREATE INDEX incident_ack_tokens_expires_idx ON incident_ack_tokens(expires_at);

internal/db/migrations/001_foundation.sql

@@ -1,2 +0,0 @@
--- Stage 1 foundation. No tables yet; subsequent migrations add schema.
-SELECT 1;

internal/db/migrations/002_admin_role.sql

@@ -0,0 +1,25 @@
+-- A system administrator role, and the first thing in this server that one user
+-- can do and another cannot.
+--
+-- Until now every authenticated caller could create and delete users, set
+-- anybody's password and mint API keys for anybody — auth.go said so in a
+-- comment. That was defensible with one operator and a hand-made account; it is
+-- not once people sign themselves up (see #7).
+--
+-- EVERY EXISTING USER BECOMES AN ADMIN. They already hold these powers, so
+-- this migration changes nobody's access: it names what is already true, and
+-- leaves demotion as a deliberate act somebody performs afterwards. The
+-- alternative — promoting only user 1 — would silently strip the others, and
+-- could leave an install whose only admin is an account nobody has a password
+-- for.
+--
+-- New users are not admins: the column defaults to false, and the only ways to
+-- become one are this backfill, the bootstrap endpoint, or an existing admin
+-- granting it.
+ALTER TABLE users ADD COLUMN is_admin BOOLEAN NOT NULL DEFAULT false;
+
+UPDATE users SET is_admin = true;
+
+-- The queue's assignment dropdown and the on-call schedule read every user, and
+-- the admin screens in #5 will filter on this.
+CREATE INDEX users_is_admin_idx ON users(is_admin) WHERE is_admin;

internal/db/migrations/002_users_api_keys.sql

@@ -1,15 +0,0 @@
-CREATE TABLE users (
-    id         INTEGER PRIMARY KEY AUTOINCREMENT,
-    username   TEXT    NOT NULL UNIQUE,
-    email      TEXT    NOT NULL UNIQUE,
-    created_at INTEGER NOT NULL DEFAULT (strftime('%s', 'now'))
-);
-
-CREATE TABLE api_keys (
-    id           INTEGER PRIMARY KEY AUTOINCREMENT,
-    user_id      INTEGER NOT NULL REFERENCES users(id) ON DELETE CASCADE,
-    key_hash     TEXT    NOT NULL UNIQUE,
-    name         TEXT    NOT NULL,
-    created_at   INTEGER NOT NULL DEFAULT (strftime('%s', 'now')),
-    last_used_at INTEGER
-);

internal/db/migrations/003_alerts.sql

@@ -1,16 +0,0 @@
-CREATE TABLE alerts (
-    id            INTEGER PRIMARY KEY AUTOINCREMENT,
-    fingerprint   TEXT    NOT NULL UNIQUE,
-    name          TEXT    NOT NULL,
-    status        TEXT    NOT NULL CHECK(status IN ('firing', 'resolved')),
-    labels        TEXT    NOT NULL DEFAULT '{}',
-    annotations   TEXT    NOT NULL DEFAULT '{}',
-    starts_at     INTEGER NOT NULL,
-    ends_at       INTEGER,
-    generator_url TEXT    NOT NULL DEFAULT '',
-    received_at   INTEGER NOT NULL DEFAULT (strftime('%s', 'now'))
-);
-
-CREATE INDEX alerts_status_idx     ON alerts(status);
-CREATE INDEX alerts_name_idx       ON alerts(name);
-CREATE INDEX alerts_received_at_idx ON alerts(received_at DESC);

internal/db/migrations/003_teams.sql

@@ -0,0 +1,103 @@
+-- Teams: the unit of tenancy. Everything a person works on now belongs to one.
+--
+-- Until this migration the install was one shared space — every user saw every
+-- alert and every incident, and the Alertmanager webhook was unauthenticated, so
+-- anything that could reach the port could open an incident for everybody.
+--
+-- The shape, in one paragraph: a team owns its incidents, alerts, schedule and
+-- integrations. A user belongs to as many teams as they like, with a role in
+-- each: an `owner` configures the team, a `member` works its incidents. An
+-- integration key is what an alert arrives on, and the key is what says which
+-- team the alert belongs to.
+--
+-- EVERYTHING EXISTING MOVES INTO ONE DEFAULT TEAM, and every existing user
+-- becomes an owner of it. That keeps an upgrade a no-op for the people using it:
+-- the same queue, the same schedule, the same incidents, with a name on them.
+
+CREATE TABLE teams (
+    id         BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    name       TEXT   NOT NULL UNIQUE,
+    created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
+);
+
+-- role is free text with a CHECK rather than an enum, so adding a third role
+-- later is a migration and not a type rewrite.
+CREATE TABLE team_members (
+    team_id   BIGINT NOT NULL REFERENCES teams(id) ON DELETE CASCADE,
+    user_id   BIGINT NOT NULL REFERENCES users(id) ON DELETE CASCADE,
+    role      TEXT   NOT NULL CHECK (role IN ('owner', 'member')),
+    joined_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
+    PRIMARY KEY (team_id, user_id)
+);
+
+CREATE INDEX team_members_user_idx ON team_members(user_id);
+
+-- How alerts get in, and the only thing that says which team they belong to.
+-- The key is stored as a SHA-256 hash, like api_keys and the ack tokens: a
+-- leaked database gives nobody the ability to post alerts.
+CREATE TABLE integrations (
+    id           BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    team_id      BIGINT NOT NULL REFERENCES teams(id) ON DELETE CASCADE,
+    kind         TEXT   NOT NULL CHECK (kind IN ('alertmanager')),
+    name         TEXT   NOT NULL,
+    key_hash     TEXT   NOT NULL UNIQUE,
+    created_at   BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
+    last_used_at BIGINT
+);
+
+CREATE INDEX integrations_team_idx ON integrations(team_id);
+
+-- ---------------------------------------------------------------------------
+-- The default team, and everything that already exists moving into it.
+--
+-- Created unconditionally, even on an empty install, so there is always a team
+-- for the bootstrap user to land in and for the first integration to hang off.
+-- ---------------------------------------------------------------------------
+
+INSERT INTO teams (name) VALUES ('Default');
+
+INSERT INTO team_members (team_id, user_id, role)
+SELECT (SELECT id FROM teams WHERE name = 'Default'), id, 'owner' FROM users;
+
+-- ---------------------------------------------------------------------------
+-- team_id on everything a team owns.
+--
+-- Added nullable, backfilled, then made NOT NULL: adding a NOT NULL column with
+-- no default to a table with rows is rejected, and a DEFAULT pointing at the
+-- default team would quietly keep working after the default team is gone.
+-- ---------------------------------------------------------------------------
+
+ALTER TABLE alerts            ADD COLUMN team_id BIGINT REFERENCES teams(id) ON DELETE CASCADE;
+ALTER TABLE incidents         ADD COLUMN team_id BIGINT REFERENCES teams(id) ON DELETE CASCADE;
+ALTER TABLE schedule_entries  ADD COLUMN team_id BIGINT REFERENCES teams(id) ON DELETE CASCADE;
+
+UPDATE alerts           SET team_id = (SELECT id FROM teams WHERE name = 'Default');
+UPDATE incidents        SET team_id = (SELECT id FROM teams WHERE name = 'Default');
+UPDATE schedule_entries SET team_id = (SELECT id FROM teams WHERE name = 'Default');
+
+ALTER TABLE alerts           ALTER COLUMN team_id SET NOT NULL;
+ALTER TABLE incidents        ALTER COLUMN team_id SET NOT NULL;
+ALTER TABLE schedule_entries ALTER COLUMN team_id SET NOT NULL;
+
+-- ---------------------------------------------------------------------------
+-- The uniqueness rules were all written for one tenant, and every one of them
+-- is wrong now: two teams monitoring two clusters legitimately see the same
+-- fingerprint, the same groupKey, and want somebody on call on the same day.
+-- ---------------------------------------------------------------------------
+
+ALTER TABLE alerts DROP CONSTRAINT alerts_fingerprint_key;
+CREATE UNIQUE INDEX alerts_team_fingerprint_idx ON alerts(team_id, fingerprint);
+
+DROP INDEX incidents_open_group_key_idx;
+-- Still load-bearing, now per team: at most one OPEN incident per group_key
+-- within a team. This is what makes "resolved incident + a new alert occurrence
+-- = a new incident" work, and what the webhook's find-or-open lookup relies on.
+CREATE UNIQUE INDEX incidents_open_group_key_idx
+    ON incidents(team_id, group_key) WHERE resolved_at IS NULL;
+
+ALTER TABLE schedule_entries DROP CONSTRAINT schedule_entries_date_key;
+CREATE UNIQUE INDEX schedule_entries_team_date_idx ON schedule_entries(team_id, date);
+
+-- The list views all filter by team first.
+CREATE INDEX alerts_team_received_idx    ON alerts(team_id, received_at DESC);
+CREATE INDEX incidents_team_triggered_idx ON incidents(team_id, triggered_at DESC);

internal/db/migrations/004_alert_ack_comments.sql

@@ -1,12 +0,0 @@
-ALTER TABLE alerts ADD COLUMN acknowledged_by INTEGER REFERENCES users(id) ON DELETE SET NULL;
-ALTER TABLE alerts ADD COLUMN acknowledged_at INTEGER;
-
-CREATE TABLE alert_comments (
-    id         INTEGER PRIMARY KEY AUTOINCREMENT,
-    alert_id   INTEGER NOT NULL REFERENCES alerts(id)  ON DELETE CASCADE,
-    user_id    INTEGER NOT NULL REFERENCES users(id)   ON DELETE CASCADE,
-    content    TEXT    NOT NULL,
-    created_at INTEGER NOT NULL DEFAULT (strftime('%s', 'now'))
-);
-
-CREATE INDEX alert_comments_alert_id_idx ON alert_comments(alert_id);

internal/db/migrations/004_team_deadman.sql

@@ -0,0 +1,39 @@
+-- Dead man's switches become a team's own configuration.
+--
+-- They were three environment variables — TERDUT_DEADMAN_MATCHERS, _TIMEOUT and
+-- _SEVERITY — which made them one setting for the whole install. That was the
+-- last piece of the alerting path a team could not control: a team could take
+-- its own alerts on its own key and still not say which of them were
+-- heartbeats, or how long a silence had to last before somebody was paged.
+--
+-- One row per team rather than one row per switch. The unit of monitoring is
+-- still the fingerprint, as it always was — two clusters sending the same
+-- heartbeat alertname are two independent switches — and the matcher string
+-- keeps the format the environment variable used, so a value can be moved from
+-- one to the other unchanged.
+--
+-- No rows are seeded here: a migration cannot read the environment. The server
+-- inserts a row per team at startup from its own configuration, and the same
+-- values therefore carry forward into the first team's row without anybody
+-- retyping them. See seedDeadmanConfigs.
+CREATE TABLE deadman_configs (
+    team_id BIGINT PRIMARY KEY REFERENCES teams(id) ON DELETE CASCADE,
+
+    -- ";" separates matchers, "," the label conditions within one, "=" is exact
+    -- equality: `alertname=Watchdog,cluster=prod; alertname=EdgeHeartbeat`.
+    -- Every matcher must name an alertname. Empty watches nothing.
+    matchers TEXT NOT NULL DEFAULT '',
+
+    -- Seconds rather than a Go duration string: the column is compared and
+    -- arithmetic is done on it, and a value that has to be parsed before it can
+    -- be believed is a value that can be stored unparseable. Zero disables the
+    -- team's switches entirely.
+    timeout_seconds BIGINT NOT NULL DEFAULT 0,
+
+    -- The severity these incidents open at. They have no member alerts to
+    -- derive one from, and a heartbeat's own severity label is meaningless —
+    -- Watchdog ships as "none".
+    severity TEXT NOT NULL DEFAULT 'critical',
+
+    updated_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
+);

internal/db/migrations/005_schedule.sql

@@ -1,8 +0,0 @@
-CREATE TABLE schedule_entries (
-    id         INTEGER PRIMARY KEY AUTOINCREMENT,
-    user_id    INTEGER NOT NULL REFERENCES users(id) ON DELETE CASCADE,
-    date       TEXT    NOT NULL UNIQUE,  -- YYYY-MM-DD; one person per day
-    created_at INTEGER NOT NULL DEFAULT (strftime('%s', 'now'))
-);
-
-CREATE INDEX schedule_entries_date_idx ON schedule_entries(date);

internal/db/migrations/005_settings.sql

@@ -0,0 +1,35 @@
+-- Settings that an administrator can change without a redeploy, and the flag
+-- that takes an account out of use without deleting it.
+--
+-- Three of the server's tunables were environment variables, which meant
+-- changing how long an incident waits before it is paged again required editing
+-- a chart, merging it, and waiting for a reconcile. They are behaviour, not
+-- infrastructure, and the difference is who needs to change them and how often.
+--
+-- What stays in the environment: the ntfy URL and token, the database DSN, the
+-- listen address and the public URL. Those are where the server is plugged in
+-- rather than how it behaves, they are needed before the database is open, and
+-- two of them are credentials.
+--
+-- Key/value rather than a column per setting. A settings table with one row and
+-- a column per knob needs a migration for every new knob, and #6 and #7 will
+-- both add some. The cost is that values are text and the accessor has to say
+-- what type it wanted; settings.go does that in one place.
+--
+-- No rows are seeded here: a migration cannot read the environment. The server
+-- inserts each key from its own configuration at startup, once, so an install
+-- that upgrades keeps exactly the behaviour it had. See SeedSettings.
+CREATE TABLE settings (
+    key        TEXT   PRIMARY KEY,
+    value      TEXT   NOT NULL,
+    updated_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
+);
+
+-- Disabling an account rather than deleting it: the person has left, or the
+-- credential is suspect, and their incidents, acknowledgements and timeline
+-- entries must stay exactly where they are. Deleting a user nulls their
+-- acknowledged_by and assigned_to, which quietly rewrites history.
+--
+-- A disabled user cannot sign in and their API keys stop working, but they are
+-- still a name the timeline can show and still a member of their teams.
+ALTER TABLE users ADD COLUMN disabled_at BIGINT;

internal/db/migrations/006_escalation.sql

@@ -0,0 +1,95 @@
+-- Escalation: page somebody else when the first person does not answer.
+--
+-- This is the gap the whole multi-tenancy line of work was opened to close.
+-- Until now an unacknowledged incident re-paged the same topic every
+-- notify_repeat forever, which is a louder version of the same silence: if the
+-- person on call is asleep, has no signal, or has left, nothing else happens.
+--
+-- Shape: one policy per team, an ordered list of levels, each level with a
+-- timeout and a set of targets. When a level's timeout passes and the incident
+-- is still triggered, the next level is paged. When the last level passes, the
+-- chain repeats repeat_count times, and then the team's fallback topic is paged
+-- once as the end of the line.
+--
+-- A team WITHOUT a policy keeps exactly today's behaviour: page the assignee,
+-- then remind on the same topic. Escalation is opt-in per team, and the two
+-- never both run for one incident -- see enqueueReminders.
+CREATE TABLE escalation_policies (
+    -- One per team for now, hence the team as the key rather than an id with a
+    -- unique index: routing different alerts to different chains needs the
+    -- alert to carry something to route ON, which is a separate question.
+    team_id BIGINT PRIMARY KEY REFERENCES teams(id) ON DELETE CASCADE,
+
+    -- How many extra times to run the whole chain after it has been walked
+    -- once. 0 means walk it once and stop at the fallback.
+    repeat_count BIGINT NOT NULL DEFAULT 0 CHECK (repeat_count >= 0 AND repeat_count <= 10),
+
+    -- Where the last page goes when every level has been tried. Per team now:
+    -- TERDUT_NTFY_FALLBACK_TOPIC was one topic for the whole install, which in
+    -- a multi-team server pages the wrong people. Empty means the chain simply
+    -- ends.
+    fallback_topic TEXT NOT NULL DEFAULT '',
+
+    updated_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
+);
+
+CREATE TABLE escalation_levels (
+    id              BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    team_id         BIGINT NOT NULL REFERENCES escalation_policies(team_id) ON DELETE CASCADE,
+    -- 1-based, dense. The API rewrites the whole ladder on every edit rather
+    -- than patching one rung, so there is no way to leave a gap.
+    position        BIGINT NOT NULL,
+    -- How long this level has to produce an acknowledgement before the next one
+    -- is paged. Seconds, like every other duration in this schema.
+    timeout_seconds BIGINT NOT NULL CHECK (timeout_seconds > 0),
+
+    UNIQUE (team_id, position)
+);
+
+-- Who a level pages. Either a named person, or whoever the team's rota says is
+-- on call today -- which is the target that keeps working when the rota
+-- changes and nobody remembers to edit the policy.
+CREATE TABLE escalation_targets (
+    id       BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+    level_id BIGINT NOT NULL REFERENCES escalation_levels(id) ON DELETE CASCADE,
+    kind     TEXT   NOT NULL CHECK (kind IN ('user', 'oncall')),
+    -- Set for kind='user', NULL for kind='oncall'.
+    user_id  BIGINT REFERENCES users(id) ON DELETE CASCADE,
+
+    CHECK ((kind = 'user' AND user_id IS NOT NULL) OR (kind = 'oncall' AND user_id IS NULL))
+);
+
+CREATE INDEX escalation_targets_level_idx ON escalation_targets(level_id);
+
+-- ---------------------------------------------------------------------------
+-- Where an incident is in its chain.
+--
+-- On the incident rather than in a side table: it is read on every notifier
+-- tick alongside the incident's status, and one row per incident is exactly
+-- what the state is.
+-- ---------------------------------------------------------------------------
+
+-- 0 means no level has been paged yet, which is the state of every incident
+-- that existed before escalation and of every incident in a team with no
+-- policy. 1 is the first level.
+ALTER TABLE incidents ADD COLUMN escalation_level BIGINT NOT NULL DEFAULT 0;
+
+-- When the current level was entered, and therefore what its timeout is
+-- measured from. NULL while escalation_level is 0.
+ALTER TABLE incidents ADD COLUMN escalation_level_at BIGINT;
+
+-- How many times the chain has been walked in full. Compared against the
+-- policy's repeat_count.
+ALTER TABLE incidents ADD COLUMN escalation_round BIGINT NOT NULL DEFAULT 0;
+
+-- The notifier's escalation query: incidents still waiting, oldest level first.
+CREATE INDEX incidents_escalation_idx
+    ON incidents(escalation_level_at)
+ WHERE resolved_at IS NULL AND status = 'triggered';
+
+-- 'escalated' joins the outbox kinds: a page that went out because nobody
+-- answered the last one, which is worth telling apart from the first page and
+-- from a reminder when reading the timeline or debugging a delivery.
+ALTER TABLE notifications DROP CONSTRAINT notifications_kind_check;
+ALTER TABLE notifications ADD CONSTRAINT notifications_kind_check
+    CHECK (kind IN ('triggered', 'reminder', 'resolved', 'escalated'));

internal/db/migrations/007_signup_invites.sql

@@ -0,0 +1,49 @@
+-- Self-service sign-up, and the invite links that make it useful.
+--
+-- Until now the only way to get an account was for somebody who already had one
+-- to create it, and the login page told people to "ask an admin". That is a
+-- workable arrangement for one operator and an impossible one for a team.
+--
+-- An invite is a link, not an email: this server has no SMTP and adding it to
+-- send one message would be a new subsystem to run, secure and monitor. The
+-- person inviting sends the link however they already talk to the person they
+-- are inviting.
+CREATE TABLE invites (
+    id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
+
+    -- SHA-256 of the raw token, like api_keys, the integration keys and the
+    -- acknowledgement tokens. A leaked database hands nobody an account.
+    token_hash TEXT NOT NULL UNIQUE,
+
+    -- Which team the invitee lands in, and as what. An invite always names a
+    -- team: an account in no team sees an empty queue and can be paged by
+    -- nobody, which is not a state to invite somebody into.
+    team_id BIGINT NOT NULL REFERENCES teams(id) ON DELETE CASCADE,
+    role    TEXT   NOT NULL CHECK (role IN ('owner', 'member')),
+
+    created_by BIGINT REFERENCES users(id) ON DELETE SET NULL,
+    created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
+
+    -- Invites expire. A link that works forever is a credential nobody
+    -- remembers issuing, sitting in a chat log.
+    expires_at BIGINT NOT NULL,
+
+    -- Single-use by default: max_uses 1. A team onboarding six people at once
+    -- can raise it rather than minting six links.
+    max_uses BIGINT NOT NULL DEFAULT 1 CHECK (max_uses > 0 AND max_uses <= 100),
+    uses     BIGINT NOT NULL DEFAULT 0,
+
+    -- Revoked by hand, separately from expiry, so "this link is no longer
+    -- wanted" and "this link timed out" stay distinguishable in the listing.
+    revoked_at BIGINT
+);
+
+CREATE INDEX invites_team_idx ON invites(team_id);
+
+-- Who redeemed which invite. Kept after the invite is gone — the answer to "how
+-- did this account get here" should outlive the link that made it.
+ALTER TABLE users ADD COLUMN invited_via BIGINT REFERENCES invites(id) ON DELETE SET NULL;
+
+-- Where a person is in the first-run checklist, so it can be resumed and
+-- dismissed rather than nagging forever. One row per user, created on demand.
+ALTER TABLE users ADD COLUMN onboarding_dismissed_at BIGINT;

internal/db/migrations/008_incident_signature.sql

@@ -0,0 +1,23 @@
+-- Similar incidents: a signature per incident, so "has this happened before"
+-- is an indexed equality instead of a search.
+--
+-- The signature is the alert name plus the group labels that identify WHAT is
+-- broken, minus the ones that only say WHERE it happened to run this time
+-- (instance, pod, ...). Two incidents with the same signature in the same team
+-- are the same problem for a responder's purposes.
+--
+-- Computed in Go for new incidents (incidentSignature in incident_store.go).
+-- The backfill below MUST produce the same string; keep the volatile list in
+-- both places in step.
+ALTER TABLE incidents ADD COLUMN signature TEXT NOT NULL DEFAULT '';
+
+UPDATE incidents SET signature =
+    COALESCE(NULLIF(group_labels->>'alertname', ''), title) || '|' ||
+    COALESCE((
+        SELECT string_agg(e.k || '=' || e.v, ',' ORDER BY e.k)
+          FROM jsonb_each_text(incidents.group_labels) AS e(k, v)
+         WHERE e.k <> 'alertname'
+           AND e.k NOT IN ('instance', 'pod', 'pod_name', 'pod_ip', 'container', 'container_name', 'endpoint')
+    ), '');
+
+CREATE INDEX incidents_signature_idx ON incidents(team_id, signature, triggered_at DESC);

internal/db/migrations/009_deadman_switches.sql

@@ -0,0 +1,54 @@
+-- Dead man's switches become rows of their own.
+--
+-- 004 kept a team's switches in one string with one timeout and one severity,
+-- which was enough to configure them and not enough to show them: there was no
+-- thing to list, nothing to hang a status on, and every switch in a team had to
+-- share a deadline. A row per switch gives each its own name, matcher, timeout
+-- and severity, and gives the Team → Switches page something to be a list of.
+--
+-- The matcher keeps the syntax the string used, one matcher per row:
+-- `alertname=Watchdog,cluster=prod`. The unit of monitoring is still the
+-- fingerprint, so a matcher that many clusters satisfy is still one switch row
+-- watching several independent heartbeats.
+CREATE TABLE deadman_switches (
+    id      BIGSERIAL PRIMARY KEY,
+    team_id BIGINT NOT NULL REFERENCES teams(id) ON DELETE CASCADE,
+
+    -- What the owner calls it. Defaults to the matcher when they do not say.
+    name TEXT NOT NULL,
+
+    -- "," separates the label conditions, "=" is exact equality, and alertname is
+    -- mandatory: it is what keeps the sweeper's candidate query on an index.
+    matcher TEXT NOT NULL,
+
+    -- Seconds of silence before the switch is declared dead. Never zero: a switch
+    -- that cannot fire is deleted, not disabled.
+    timeout_seconds BIGINT NOT NULL CHECK (timeout_seconds > 0),
+
+    -- The severity its incidents open at. See 004 for why they carry their own.
+    severity TEXT NOT NULL DEFAULT 'critical',
+
+    created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
+);
+
+CREATE INDEX deadman_switches_team_idx ON deadman_switches (team_id);
+
+-- Carry every team's configuration over, one row per matcher. A team whose
+-- timeout was zero had switches turned off, which is now "no rows".
+INSERT INTO deadman_switches (team_id, name, matcher, timeout_seconds, severity)
+SELECT c.team_id, btrim(m), btrim(m), c.timeout_seconds, c.severity
+FROM   deadman_configs c,
+       LATERAL regexp_split_to_table(c.matchers, ';') AS m
+WHERE  c.timeout_seconds > 0
+  AND  btrim(m) <> ''
+ORDER  BY c.team_id;
+
+-- The server seeds environment defaults into teams once, and remembers that it
+-- did. An install that had a row per team was already seeded; without this
+-- marker the first start after upgrading would seed teams that had switched
+-- theirs off.
+INSERT INTO settings (key, value)
+SELECT 'deadman_seeded', '1'
+WHERE  EXISTS (SELECT 1 FROM deadman_configs);
+
+DROP TABLE deadman_configs;

internal/db/migrations/010_alert_source.sql

@@ -0,0 +1,21 @@
+-- Which alert source an alert last arrived on.
+--
+-- Team -> Sources shows when each source last posted, which integrations
+-- already knew (last_used_at, stamped on every webhook). What it could not say
+-- was what a source delivered: an alert never recorded the key it came in on, so
+-- "prod alertmanager" and "staging alertmanager" were indistinguishable once
+-- inside. This column is that link, and lets the page show each source's last
+-- alert and how many alerts it has kept fresh over the past day.
+--
+-- Last sender wins: every accepted payload restamps it, the way it advances
+-- received_at. Two sources posting the same fingerprint into one team is
+-- already one alert, and it is attributed to whichever spoke last.
+--
+-- Nullable, and not backfilled. Alerts that arrived before this migration have
+-- no source, and NULL says so honestly rather than guessing. It heals by itself:
+-- Alertmanager re-sends every alert each repeat_interval, and each re-send is an
+-- accepted payload. Deleting a source keeps its alerts, unattributed.
+ALTER TABLE alerts ADD COLUMN integration_id BIGINT REFERENCES integrations(id) ON DELETE SET NULL;
+
+CREATE INDEX alerts_integration_idx ON alerts (integration_id, received_at)
+    WHERE integration_id IS NOT NULL;

internal/models/alert.go

@@ -2,8 +2,18 @@ package models
 
 import "time"
 
+// Alert is the machine-owned signal record: what Alertmanager told us, and
+// nothing else. It has two states, firing and resolved, and no human ever writes
+// to it — acknowledgement, assignment, notes and closure all live on the
+// Incident an alert belongs to.
 type Alert struct {
-	ID           int64             `json:"id"`
+	ID int64 `json:"id"`
+
+	// TeamID is the team whose integration received this alert, and TeamName
+	// rides along so a combined list can label a row without a second request.
+	TeamID   int64  `json:"team_id"`
+	TeamName string `json:"team_name,omitempty"`
+
 	Fingerprint  string            `json:"fingerprint"`
 	Name         string            `json:"name"`
 	Status       string            `json:"status"` // "firing" or "resolved"
@@ -12,10 +22,39 @@ type Alert struct {
 	StartsAt     time.Time         `json:"starts_at"`
 	EndsAt       *time.Time        `json:"ends_at,omitempty"`
 	GeneratorURL string            `json:"generator_url"`
-	ReceivedAt   time.Time         `json:"received_at"`
 
-	// Populated when the alert has been acknowledged.
-	AcknowledgedByID   *int64     `json:"acknowledged_by_id,omitempty"`
-	AcknowledgedByUser *string    `json:"acknowledged_by,omitempty"`
-	AcknowledgedAt     *time.Time `json:"acknowledged_at,omitempty"`
+	// ReceivedAt is when the server last accepted a webhook for this
+	// fingerprint, including the unchanged firing notifications Alertmanager
+	// re-sends every repeat_interval.
+	//
+	// This is a documented part of the public API, not an internal ingest
+	// detail: StartsAt never changes for an alert instance, so ReceivedAt is
+	// the only signal a client has that a firing alert is still being
+	// refreshed. The sweeper stale-dates against it (see expireStale), API
+	// clients render it, and GET /api/alerts is ordered by it. Anything that
+	// stops the webhook handler from advancing it on a re-send is a breaking
+	// change — see "received_at is a liveness heartbeat" in the README and
+	// TestWebhook_ResendBumpsReceivedAt.
+	ReceivedAt time.Time `json:"received_at"`
+
+	// IncidentID is the most recent incident this alert belongs to. An alert row
+	// is reused across occurrences of the same fingerprint, so over its life it
+	// belongs to a series of incidents; incident_alerts keeps the full history
+	// and this is only the newest link.
+	IncidentID *int64 `json:"incident_id,omitempty"`
+
+	// ResolutionSource records why a resolved alert left the firing state:
+	// "alertmanager" for a real resolved webhook, "expiry" when the sweeper
+	// inferred it after the alert stopped being refreshed. Nil while firing, and
+	// cleared again by a re-fire under the same fingerprint.
+	//
+	// Also public API: it is how a client knows whether EndsAt was observed or
+	// inferred. Under "expiry" nothing ever reported an end, so EndsAt is only
+	// an upper bound (see expireStale) and ReceivedAt is the more truthful
+	// signal. Treat the value set as open — see "resolution_source says how much
+	// to trust ends_at" in the README, and TestWebhook_ResolvedSetsSource /
+	// TestExpiry_StaleFiringAlert.
+	ResolutionSource *string `json:"resolution_source,omitempty"`
+
+	ArchivedAt *time.Time `json:"archived_at,omitempty"`
 }

internal/models/comment.go

@@ -1,12 +0,0 @@
-package models
-
-import "time"
-
-type Comment struct {
-	ID        int64     `json:"id"`
-	AlertID   int64     `json:"alert_id"`
-	UserID    int64     `json:"user_id"`
-	Username  string    `json:"username"`
-	Content   string    `json:"content"`
-	CreatedAt time.Time `json:"created_at"`
-}

internal/models/incident.go

@@ -0,0 +1,93 @@
+package models
+
+import "time"
+
+// Incident is the human work item: the thing that gets acknowledged, assigned,
+// snoozed, discussed and resolved. Alerts are the machine-owned signal records
+// underneath it — many alerts map to one incident, correlated by the groupKey
+// Alertmanager already computed from the operator's group_by configuration.
+//
+// Nothing here is ever written by the Alertmanager webhook except Status, which
+// the webhook and the sweeper may flip to "resolved" once every member alert has
+// stopped firing.
+type Incident struct {
+	// EscalationLevel is which rung of its team's ladder this incident is on,
+	// 0 for none — either the team has no ladder, or somebody has answered.
+	// EscalationDueAt is when the current level runs out, so a client can say
+	// how long is left rather than only what already happened.
+	EscalationLevel int64      `json:"escalation_level"`
+	EscalationDueAt *time.Time `json:"escalation_due_at,omitempty"`
+
+	// TeamID is the team that owns this incident, fixed when it opens: an
+	// incident never moves between teams. TeamName rides along so the combined
+	// queue can badge each row without a second request.
+	TeamID   int64  `json:"team_id"`
+	TeamName string `json:"team_name,omitempty"`
+
+	ID          int64             `json:"id"`
+	GroupKey    string            `json:"group_key"`
+	Title       string            `json:"title"`
+	GroupLabels map[string]string `json:"group_labels"`
+
+	// Status is "triggered", "acknowledged" or "resolved".
+	Status string `json:"status"`
+
+	// Severity is the highest `severity` label across the alerts that were
+	// firing when it was last recomputed. It is deliberately not cleared when an
+	// incident resolves — a resolved incident should still say how bad it was.
+	Severity *string `json:"severity,omitempty"`
+
+	TriggeredAt time.Time `json:"triggered_at"`
+
+	AcknowledgedByID   *int64     `json:"acknowledged_by_id,omitempty"`
+	AcknowledgedByUser *string    `json:"acknowledged_by,omitempty"`
+	AcknowledgedAt     *time.Time `json:"acknowledged_at,omitempty"`
+
+	AssignedToID   *int64  `json:"assigned_to_id,omitempty"`
+	AssignedToUser *string `json:"assigned_to,omitempty"`
+
+	// SnoozedUntil hides the incident from the default queue without closing it.
+	// A timestamp in the past reads as "not snoozed"; nothing sweeps it.
+	SnoozedUntil *time.Time `json:"snoozed_until,omitempty"`
+
+	ResolvedAt *time.Time `json:"resolved_at,omitempty"`
+
+	// ResolutionSource is "alerts" when every member alert stopped firing, or
+	// "manual" when a human closed it. Manual resolution is terminal: a later
+	// occurrence opens a new incident rather than reopening this one.
+	ResolutionSource *string `json:"resolution_source,omitempty"`
+
+	ArchivedAt *time.Time `json:"archived_at,omitempty"`
+
+	// Alerts is populated by GET /api/incidents/{id} only.
+	Alerts []Alert `json:"alerts,omitempty"`
+}
+
+// IncidentEvent is one entry in an incident's timeline. The table is append-only
+// and is the only history this server keeps — alert rows are mutated in place.
+//
+// Type is one of: triggered, alert_added, alert_resolved, acknowledged,
+// unacknowledged, assigned, snoozed, unsnoozed, resolved, note. A nil UserID
+// means the server acted rather than a person.
+type IncidentEvent struct {
+	ID         int64     `json:"id"`
+	IncidentID int64     `json:"incident_id"`
+	Type       string    `json:"type"`
+	UserID     *int64    `json:"user_id,omitempty"`
+	Username   *string   `json:"username,omitempty"`
+	AlertID    *int64    `json:"alert_id,omitempty"`
+	Detail     *string   `json:"detail,omitempty"`
+	CreatedAt  time.Time `json:"created_at"`
+}
+
+// SimilarIncident is an earlier, resolved incident with the same signature as
+// the one being looked at. ResolutionNotes are the "what fixed it" notes;
+// NoteCount counts the plain working notes, which live on the timeline.
+type SimilarIncident struct {
+	ID              int64           `json:"id"`
+	Title           string          `json:"title"`
+	TriggeredAt     time.Time       `json:"triggered_at"`
+	ResolvedAt      time.Time       `json:"resolved_at"`
+	NoteCount       int             `json:"note_count"`
+	ResolutionNotes []IncidentEvent `json:"resolution_notes"`
+}

internal/models/schedule.go

@@ -3,7 +3,14 @@ package models
 import "time"
 
 type ScheduleEntry struct {
-	ID        int64     `json:"id"`
+	ID int64 `json:"id"`
+
+	// TeamID is whose rota this shift belongs to; TeamName rides along so the
+	// combined "who is on call" view can label each entry without a second
+	// request.
+	TeamID   int64  `json:"team_id"`
+	TeamName string `json:"team_name,omitempty"`
+
 	UserID    int64     `json:"user_id"`
 	Username  string    `json:"username"`
 	Date      string    `json:"date"` // YYYY-MM-DD

internal/models/team.go

@@ -0,0 +1,54 @@
+package models
+
+import "time"
+
+// Team is the unit of tenancy: it owns its incidents, alerts, schedule and
+// integrations, and a user sees exactly the teams they belong to.
+type Team struct {
+	ID        int64     `json:"id"`
+	Name      string    `json:"name"`
+	CreatedAt time.Time `json:"created_at"`
+
+	// Role is the caller's own role in this team, populated when a team is
+	// listed for a particular person. Empty when nobody in particular is
+	// asking, as in the admin listing.
+	Role string `json:"role,omitempty"`
+}
+
+// Team roles. An owner configures the team — its schedule, its integrations and
+// who is in it. A member works its incidents.
+const (
+	RoleOwner  = "owner"
+	RoleMember = "member"
+)
+
+// TeamMember is one person's membership of one team.
+type TeamMember struct {
+	TeamID   int64     `json:"team_id"`
+	UserID   int64     `json:"user_id"`
+	Username string    `json:"username"`
+	Role     string    `json:"role"`
+	JoinedAt time.Time `json:"joined_at"`
+}
+
+// Integration is how alerts get in, and the only thing that says which team an
+// arriving alert belongs to.
+type Integration struct {
+	ID         int64      `json:"id"`
+	TeamID     int64      `json:"team_id"`
+	Kind       string     `json:"kind"`
+	Name       string     `json:"name"`
+	CreatedAt  time.Time  `json:"created_at"`
+	LastUsedAt *time.Time `json:"last_used_at,omitempty"`
+
+	// Key is the raw integration key, shown once when the integration is
+	// created and never stored. URL is the address to point the sender at,
+	// likewise only complete at creation time.
+	Key string `json:"key,omitempty"`
+	URL string `json:"url,omitempty"`
+}
+
+// Integration kinds.
+const (
+	IntegrationAlertmanager = "alertmanager"
+)

internal/models/user.go

@@ -7,6 +7,22 @@ type User struct {
 	Username  string    `json:"username"`
 	Email     string    `json:"email"`
 	CreatedAt time.Time `json:"created_at"`
+
+	// NtfyTopic is where this user's push notifications go. Nil means they get
+	// none of their own; incidents assigned to them fall back to the configured
+	// fallback topic instead.
+	NtfyTopic *string `json:"ntfy_topic,omitempty"`
+
+	// DisabledAt is when the account was taken out of use, or nil. A disabled
+	// user cannot authenticate by either credential, and keeps their name on
+	// every acknowledgement and timeline entry they made.
+	DisabledAt *time.Time `json:"disabled_at,omitempty"`
+
+	// IsAdmin is the system administrator flag: managing users and API keys.
+	// Not omitempty — a client has to be able to tell "false" from "this server
+	// is too old to have the field", and the web UI decides what to show from
+	// it.
+	IsAdmin bool `json:"is_admin"`
 }
 
 type APIKey struct {

internal/web/incident_test.go

@@ -0,0 +1,26 @@
+package web
+
+import (
+	"io/fs"
+	"strings"
+	"testing"
+)
+
+func TestCopyIncidentIsEmbedded(t *testing.T) {
+	sub, err := fs.Sub(files, "static")
+	if err != nil {
+		t.Fatal(err)
+	}
+	for file, want := range map[string]string{
+		"js/incident.js": "copyIncident",
+		"js/ui.js":       "copy:",
+	} {
+		b, err := fs.ReadFile(sub, file)
+		if err != nil {
+			t.Fatal(err)
+		}
+		if !strings.Contains(string(b), want) {
+			t.Errorf("%s lacks %s", file, want)
+		}
+	}
+}

internal/web/static/app.css

@@ -0,0 +1,958 @@
+/* terdut web UI.
+ *
+ * Mobile first: one column, a top bar and a bottom tab bar. From 900px the tab
+ * bar becomes a sidebar and the queue shows list and detail side by side.
+ * Colour is reserved for severity and status; everything else is neutral.
+ */
+
+:root {
+  --bg: #f5f6f8;
+  --surface: #ffffff;
+  --surface-2: #eff1f4;
+  --surface-hover: #f7f8fa;
+  --border: #e2e5ea;
+  --border-strong: #cfd3da;
+  --text: #16181d;
+  --muted: #5b626e;
+  --faint: #8a909b;
+
+  --accent: #2f5bd3;
+  --accent-text: #ffffff;
+  --accent-soft: #e8eefc;
+
+  --crit: #d0342c;
+  --crit-soft: #fdecea;
+  --warn: #b86e00;
+  --warn-soft: #fdf3e1;
+  --info: #2f6fdf;
+  --info-soft: #e9f0fd;
+  --ok: #1d7f4c;
+  --ok-soft: #e6f5ec;
+  --snooze: #6b5bd2;
+  --snooze-soft: #efedfb;
+
+  /* Two hues that mean nothing on their own. The rota needs six colours to
+     tell six people apart and the palette above only has four that are not
+     already an alarm. */
+  --teal: #0f7d8c;
+  --teal-soft: #e3f4f6;
+  --pink: #b3427e;
+  --pink-soft: #fbe8f2;
+
+  --radius: 10px;
+  --radius-sm: 6px;
+  --shadow: 0 1px 2px rgb(16 24 40 / 6%), 0 1px 3px rgb(16 24 40 / 8%);
+  --shadow-lg: 0 12px 32px rgb(16 24 40 / 18%);
+
+  --font: system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
+  --mono: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
+
+  --topbar-h: 52px;
+  /* No bottom tab bar on any breakpoint any more — mobile uses the hamburger
+     menu in the topbar, desktop the sidebar — so this stays 0. Kept as a
+     variable rather than deleted since .view, .toast and .nav's own height
+     calc still read it. */
+  --tabbar-h: 0px;
+  --safe-top: env(safe-area-inset-top, 0px);
+  --safe-bottom: env(safe-area-inset-bottom, 0px);
+}
+
+@media (prefers-color-scheme: dark) {
+  :root {
+    --bg: #0f1115;
+    --surface: #171a20;
+    --surface-2: #1f232b;
+    --surface-hover: #1c2027;
+    --border: #2a2f38;
+    --border-strong: #394050;
+    --text: #e7e9ed;
+    --muted: #a0a7b3;
+    --faint: #737a87;
+
+    --accent: #6d8ff0;
+    --accent-text: #0b0d12;
+    --accent-soft: #1d2640;
+
+    --crit: #ff6b61;
+    --crit-soft: #3a1c1b;
+    --warn: #f0b140;
+    --warn-soft: #362a14;
+    --info: #74a3ff;
+    --info-soft: #1a2640;
+    --ok: #4cc488;
+    --ok-soft: #15301f;
+    --snooze: #a89bff;
+    --snooze-soft: #262245;
+
+    --teal: #4fc2d4;
+    --teal-soft: #0f2e33;
+    --pink: #f07fb8;
+    --pink-soft: #3a1c2d;
+
+    --shadow: 0 1px 2px rgb(0 0 0 / 40%);
+    --shadow-lg: 0 16px 40px rgb(0 0 0 / 55%);
+  }
+}
+
+*, *::before, *::after { box-sizing: border-box; }
+[hidden] { display: none !important; }
+
+html { -webkit-text-size-adjust: 100%; }
+body {
+  margin: 0;
+  background: var(--bg);
+  color: var(--text);
+  font: 15px/1.45 var(--font);
+  font-variant-numeric: tabular-nums;
+  -webkit-font-smoothing: antialiased;
+  -webkit-tap-highlight-color: transparent;
+}
+
+a { color: inherit; text-decoration: none; }
+button, input, textarea, select { font: inherit; color: inherit; }
+code { font-family: var(--mono); font-size: 0.9em; }
+h1, h2, h3 { margin: 0; line-height: 1.25; }
+
+:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
+
+/* ---------- boot + login ---------- */
+
+.boot { display: grid; place-items: center; min-height: 100dvh; }
+.spinner {
+  width: 26px; height: 26px; border-radius: 50%;
+  border: 3px solid var(--border); border-top-color: var(--accent);
+  animation: spin 0.8s linear infinite;
+}
+@keyframes spin { to { transform: rotate(360deg); } }
+
+.login {
+  min-height: 100dvh;
+  display: grid; place-items: center;
+  padding: calc(24px + var(--safe-top)) 16px calc(24px + var(--safe-bottom));
+}
+.login-card {
+  width: 100%; max-width: 360px;
+  display: grid; gap: 14px;
+}
+.login-brand { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; }
+.login-brand h1 { font-size: 24px; letter-spacing: -0.01em; }
+.login-hint { color: var(--faint); font-size: 13px; margin: 4px 0 0; }
+
+label { display: grid; gap: 6px; }
+label > span { font-size: 13px; font-weight: 600; color: var(--muted); }
+
+input, textarea, select {
+  width: 100%;
+  min-height: 44px;
+  padding: 10px 12px;
+  background: var(--surface);
+  border: 1px solid var(--border-strong);
+  border-radius: var(--radius-sm);
+  font-size: 16px; /* 16px stops iOS zooming into the field */
+}
+textarea { min-height: 110px; resize: vertical; line-height: 1.45; }
+input:focus, textarea:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
+
+.form-error {
+  margin: 0; padding: 10px 12px;
+  background: var(--crit-soft); color: var(--crit);
+  border-radius: var(--radius-sm); font-size: 14px;
+}
+
+/* ---------- buttons ---------- */
+
+.btn {
+  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
+  min-height: 44px; padding: 0 16px;
+  border: 1px solid var(--border-strong);
+  border-radius: var(--radius-sm);
+  background: var(--surface);
+  font-weight: 600; font-size: 15px;
+  cursor: pointer;
+  white-space: nowrap;
+  transition: background 0.12s, border-color 0.12s, opacity 0.12s;
+}
+.btn:hover { background: var(--surface-hover); }
+.btn:disabled, .btn-sm:disabled { opacity: 0.55; cursor: default; }
+.btn-primary { background: var(--accent); border-color: var(--accent); color: var(--accent-text); }
+.btn-primary:hover { background: var(--accent); filter: brightness(1.06); }
+.btn-danger { background: var(--crit); border-color: var(--crit); color: #fff; }
+.btn-danger:hover { background: var(--crit); filter: brightness(1.06); }
+.btn-ghost { background: transparent; border-color: transparent; }
+.btn-ghost:hover { background: var(--surface-2); }
+.btn-block { width: 100%; }
+.btn-icon { width: 44px; padding: 0; }
+.btn-sm { min-height: 32px; padding: 0 8px; font-size: 13px; }
+.btn-sm svg { width: 16px; height: 16px; }
+.btn svg, .icon { width: 20px; height: 20px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
+
+/* ---------- app frame ---------- */
+
+.app { min-height: 100dvh; }
+
+.topbar {
+  position: sticky; top: 0; z-index: 10;
+  display: flex; align-items: center; justify-content: space-between; gap: 12px;
+  height: calc(var(--topbar-h) + var(--safe-top));
+  padding: var(--safe-top) 16px 0;
+  background: color-mix(in srgb, var(--bg) 88%, transparent);
+  backdrop-filter: saturate(1.4) blur(12px);
+  -webkit-backdrop-filter: saturate(1.4) blur(12px);
+  border-bottom: 1px solid var(--border);
+}
+.topbar-left { display: flex; align-items: center; gap: 8px; min-width: 0; }
+.topbar-title {
+  font-size: 18px; font-weight: 700; letter-spacing: -0.01em;
+  overflow: hidden; text-overflow: ellipsis; white-space: nowrap; min-width: 0;
+}
+#menu-btn { position: relative; }
+.nav-badge.menu-btn-badge { top: 2px; left: auto; right: 2px; }
+
+.open-pill {
+  display: inline-flex; align-items: center; gap: 6px;
+  padding: 3px 10px; border-radius: 999px;
+  font-size: 13px; font-weight: 600;
+  background: var(--surface-2); color: var(--muted);
+}
+.open-pill::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--faint); }
+.open-pill.has-triggered { background: var(--crit-soft); color: var(--crit); }
+.open-pill.has-triggered::before { background: var(--crit); }
+.open-pill.all-acked::before { background: var(--warn); }
+
+/* Hidden on phones — mobile navigates through the hamburger menu in the
+   topbar instead (see #menu-btn / openNavMenu in app.js). Reappears as the
+   left sidebar from 900px, where the desktop block below redeclares display. */
+.nav {
+  display: none;
+  position: fixed; left: 0; right: 0; bottom: 0; z-index: 20;
+  height: calc(var(--tabbar-h) + var(--safe-bottom));
+  padding-bottom: var(--safe-bottom);
+  background: color-mix(in srgb, var(--surface) 92%, transparent);
+  backdrop-filter: saturate(1.4) blur(12px);
+  -webkit-backdrop-filter: saturate(1.4) blur(12px);
+  border-top: 1px solid var(--border);
+}
+.nav-brand { display: none; }
+.nav-link {
+  position: relative;
+  display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 2px;
+  color: var(--faint); font-size: 11px; font-weight: 600;
+  /* min-width lets a column shrink below its label's natural width, which is
+     what stops six tabs widening the bar past the screen. */
+  min-width: 0; padding: 0 2px;
+}
+.nav-label {
+  max-width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
+}
+.nav-link svg { width: 24px; height: 24px; flex: none; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
+
+.nav-link[aria-current="page"] { color: var(--accent); }
+.nav-badge {
+  position: absolute; top: 6px; left: calc(50% + 6px);
+  min-width: 18px; height: 18px; padding: 0 5px;
+  border-radius: 999px; background: var(--crit); color: #fff;
+  font-size: 11px; font-weight: 700; line-height: 18px; text-align: center;
+}
+
+.view { padding-bottom: calc(var(--tabbar-h) + var(--safe-bottom)); }
+.view-page { padding-left: 16px; padding-right: 16px; }
+.view-page > * { max-width: 760px; margin-left: auto; margin-right: auto; }
+
+/* Phone detail: the incident takes the whole screen with its own action bar,
+   so the tab bar and top bar step aside. */
+.app.detail-open .nav,
+.app.detail-open .topbar { display: none; }
+.app.detail-open .pane-list { display: none; }
+.app.detail-open .view-queue { padding-bottom: 0; }
+.view-queue:not(.has-detail) .pane-detail { display: none; }
+
+/* ---------- chips ---------- */
+
+.chips {
+  display: flex; gap: 6px;
+  padding: 12px 16px 8px;
+  overflow-x: auto; scrollbar-width: none;
+}
+.chips::-webkit-scrollbar { display: none; }
+.chip {
+  flex: none;
+  min-height: 34px; padding: 0 12px;
+  border: 1px solid var(--border-strong); border-radius: 999px;
+  background: var(--surface); color: var(--muted);
+  font-size: 13px; font-weight: 600; cursor: pointer;
+}
+.chip[aria-selected="true"] { background: var(--text); border-color: var(--text); color: var(--bg); }
+.chip .count { margin-left: 4px; opacity: 0.7; }
+
+/* ---------- lists ---------- */
+
+.list { padding: 0 16px 16px; display: grid; gap: 8px; }
+
+.row {
+  position: relative;
+  display: grid; grid-template-columns: 1fr auto; gap: 4px 12px;
+  padding: 11px 14px 11px 18px;
+  background: var(--surface);
+  border: 1px solid var(--border);
+  border-radius: var(--radius);
+  box-shadow: var(--shadow);
+  cursor: pointer;
+  overflow: hidden;
+}
+.row:hover { background: var(--surface-hover); }
+.row[aria-current="true"] { border-color: var(--accent); box-shadow: 0 0 0 1px var(--accent); }
+.row.kbd-focus { outline: 2px solid var(--accent); outline-offset: 1px; }
+.row::before {
+  content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 4px;
+  background: var(--sev, var(--border-strong));
+}
+.row-title {
+  font-weight: 650; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
+}
+.row-age { color: var(--faint); font-size: 13px; text-align: right; white-space: nowrap; }
+.row-meta {
+  grid-column: 1 / -1;
+  display: flex; flex-wrap: wrap; align-items: center; gap: 4px 8px;
+  color: var(--muted); font-size: 13px;
+  min-width: 0;
+}
+.row-meta .labels { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; min-width: 0; max-width: 100%; color: var(--faint); }
+/* Which team's queue a row came from. Only rendered for somebody in more than
+   one team, so it never repeats the same word down the whole list. */
+/* Separates the status chips from the team chips in the queue's filter row. */
+.chip-sep { width: 1px; align-self: stretch; background: var(--border); margin: 0 2px; }
+
+.row-team {
+  padding: 1px 6px; border-radius: 4px;
+  background: var(--surface-2); border: 1px solid var(--border);
+  color: var(--muted); font-size: 12px; white-space: nowrap;
+}
+.row.resolved .row-title { color: var(--muted); }
+
+.sev-critical { --sev: var(--crit); }
+.sev-warning  { --sev: var(--warn); }
+.sev-info     { --sev: var(--info); }
+
+.empty {
+  padding: 48px 16px; text-align: center; color: var(--muted);
+}
+.empty strong { display: block; color: var(--text); font-size: 16px; margin-bottom: 4px; }
+.empty .icon { width: 36px; height: 36px; color: var(--ok); margin-bottom: 8px; }
+
+.load-error {
+  margin: 12px 16px; padding: 10px 12px;
+  background: var(--crit-soft); color: var(--crit);
+  border-radius: var(--radius-sm); font-size: 14px;
+}
+
+/* ---------- badges ---------- */
+
+.badge {
+  display: inline-flex; align-items: center; gap: 5px;
+  padding: 1px 8px; border-radius: 999px;
+  font-size: 12px; font-weight: 700; letter-spacing: 0.01em;
+  background: var(--surface-2); color: var(--muted);
+  white-space: nowrap;
+}
+.badge::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
+.badge.plain::before { display: none; }
+.badge.st-triggered, .badge.st-firing { background: var(--crit-soft); color: var(--crit); }
+.badge.st-acknowledged { background: var(--warn-soft); color: var(--warn); }
+.badge.st-snoozed { background: var(--snooze-soft); color: var(--snooze); }
+.badge.st-resolved, .badge.st-healthy { background: var(--ok-soft); color: var(--ok); }
+.badge.st-dead { background: var(--crit-soft); color: var(--crit); }
+/* Dormant is the plain badge on purpose: nothing has gone wrong and nothing has
+   gone right, which is what the muted default already says. */
+.badge.st-dormant, .badge.st-never { background: var(--surface-2); color: var(--muted); }
+.badge.st-active { background: var(--ok-soft); color: var(--ok); }
+.badge.st-quiet, .badge.st-escalating { background: var(--warn-soft); color: var(--warn); }
+.badge.st-ready, .badge.st-oncall { background: var(--ok-soft); color: var(--ok); }
+.badge.st-reachable { background: var(--surface-2); color: var(--muted); }
+.badge.st-unreachable, .badge.st-unpageable { background: var(--crit-soft); color: var(--crit); }
+.badge.sev-critical { background: var(--crit-soft); color: var(--crit); }
+.badge.sev-warning { background: var(--warn-soft); color: var(--warn); }
+.badge.sev-info { background: var(--info-soft); color: var(--info); }
+
+/* ---------- incident detail ---------- */
+
+.detail { padding: 0 16px calc(96px + var(--safe-bottom)); }
+.detail-head {
+  position: sticky; top: 0; z-index: 5;
+  display: flex; align-items: center; gap: 4px;
+  height: calc(var(--topbar-h) + var(--safe-top));
+  margin: 0 -16px; padding: var(--safe-top) 8px 0;
+  background: color-mix(in srgb, var(--bg) 88%, transparent);
+  backdrop-filter: saturate(1.4) blur(12px);
+  -webkit-backdrop-filter: saturate(1.4) blur(12px);
+  border-bottom: 1px solid var(--border);
+}
+.detail-head .copy { margin-left: auto; }
+.clip-buffer { position: fixed; top: 0; left: 0; opacity: 0; pointer-events: none; }
+.detail-head .crumb { font-weight: 600; color: var(--muted); font-size: 14px; }
+.detail-title { font-size: 21px; font-weight: 750; letter-spacing: -0.01em; margin: 16px 0 8px; overflow-wrap: anywhere; }
+.detail-badges { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 14px; }
+
+.card {
+  background: var(--surface);
+  border: 1px solid var(--border);
+  border-radius: var(--radius);
+  box-shadow: var(--shadow);
+}
+.card + .card, .section + .section { margin-top: 14px; }
+.card-pad { padding: 14px; }
+
+.facts { display: grid; grid-template-columns: auto 1fr; gap: 8px 16px; margin: 0; padding: 14px; font-size: 14px; }
+.facts dt { color: var(--muted); }
+.facts dd { margin: 0; overflow-wrap: anywhere; }
+.facts .sub { color: var(--faint); }
+
+.section { margin-top: 22px; }
+.section-title {
+  display: flex; align-items: baseline; justify-content: space-between; gap: 8px;
+  font-size: 13px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.06em;
+  color: var(--muted); margin: 0 2px 8px;
+}
+
+.labels-wrap { display: flex; flex-wrap: wrap; gap: 6px; }
+.label {
+  display: inline-flex; max-width: 100%;
+  font-family: var(--mono); font-size: 12px;
+  border: 1px solid var(--border); border-radius: var(--radius-sm);
+  overflow: hidden;
+}
+.label > span { padding: 2px 6px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
+.label > span:first-child { background: var(--surface-2); color: var(--muted); }
+
+.alert-item { padding: 12px 14px; display: grid; gap: 6px; }
+.alert-item + .alert-item { border-top: 1px solid var(--border); }
+.alert-item-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
+.alert-item-name { font-weight: 650; overflow-wrap: anywhere; }
+.alert-item-summary { color: var(--muted); font-size: 14px; overflow-wrap: anywhere; }
+.alert-item-foot { display: flex; flex-wrap: wrap; gap: 4px 12px; font-size: 13px; color: var(--faint); }
+.alert-item-foot a { color: var(--accent); font-weight: 600; }
+details > summary { cursor: pointer; color: var(--muted); font-size: 13px; font-weight: 600; list-style: none; }
+details > summary::-webkit-details-marker { display: none; }
+details > summary::before { content: "▸ "; }
+details[open] > summary::before { content: "▾ "; }
+details[open] > summary { margin-bottom: 8px; }
+
+.timeline { list-style: none; margin: 0; padding: 4px 0; }
+.tl-item {
+  position: relative;
+  display: grid; grid-template-columns: 20px 1fr; gap: 10px;
+  padding: 8px 14px;
+}
+.tl-item::before {
+  content: ""; position: absolute; left: 23px; top: 0; bottom: 0; width: 2px; background: var(--border);
+}
+.tl-item:first-child::before { top: 16px; }
+.tl-item:last-child::before { bottom: calc(100% - 16px); }
+.tl-dot {
+  position: relative; z-index: 1;
+  width: 10px; height: 10px; margin: 5px 0 0 5px; border-radius: 50%;
+  background: var(--surface); border: 2px solid var(--faint);
+}
+.tl-triggered .tl-dot, .tl-notify_failed .tl-dot, .tl-deadman_silent .tl-dot { border-color: var(--crit); background: var(--crit); }
+.tl-acknowledged .tl-dot { border-color: var(--warn); background: var(--warn); }
+.tl-resolved .tl-dot { border-color: var(--ok); background: var(--ok); }
+.tl-snoozed .tl-dot { border-color: var(--snooze); }
+.tl-note .tl-dot { border-color: var(--accent); background: var(--accent); }
+.tl-body { min-width: 0; font-size: 14px; }
+.tl-text { overflow-wrap: anywhere; }
+.tl-text .who { font-weight: 650; }
+.tl-time { color: var(--faint); font-size: 12px; }
+.note {
+  margin-top: 6px; padding: 10px 12px;
+  background: var(--surface-2); border-radius: var(--radius-sm);
+  white-space: pre-wrap; overflow-wrap: anywhere;
+}
+.note-fix { background: var(--ok-soft); border-left: 3px solid var(--ok); }
+.similar { list-style: none; margin: 0; padding: 0; }
+.similar-item { padding: 10px 0; }
+.similar-item + .similar-item { border-top: 1px solid var(--border, var(--surface-2)); }
+.check { display: flex; align-items: center; gap: 8px; font-size: 14px; color: var(--muted); }
+.note-actions { display: flex; justify-content: flex-end; }
+.note-actions .btn { color: var(--muted); }
+
+/* The action bar sits at the bottom of the screen on a phone, and at the
+   bottom of the detail pane on desktop. */
+.actionbar {
+  position: fixed; left: 0; right: 0; bottom: 0; z-index: 15;
+  display: flex; gap: 8px;
+  padding: 10px 16px calc(10px + var(--safe-bottom));
+  background: var(--surface);
+  border-top: 1px solid var(--border);
+}
+.actionbar .btn { min-height: 48px; }
+.actionbar .btn-primary { flex: 1; font-size: 16px; }
+
+.detail-placeholder {
+  display: grid; place-items: center; height: 100%;
+  color: var(--faint); text-align: center; padding: 32px;
+}
+
+/* ---------- sheet (dialog) ---------- */
+
+.sheet {
+  width: 100%; max-width: 100%;
+  max-height: 88dvh;
+  margin: auto 0 0; padding: 0;
+  border: 0; border-radius: 16px 16px 0 0;
+  background: var(--surface); color: var(--text);
+  box-shadow: var(--shadow-lg);
+  overflow: auto;
+}
+.sheet::backdrop { background: rgb(0 0 0 / 40%); }
+.sheet[open] { animation: sheet-up 0.18s ease-out; }
+@keyframes sheet-up { from { transform: translateY(24px); opacity: 0.6; } }
+.sheet-inner { padding: 8px 16px calc(16px + var(--safe-bottom)); }
+.sheet-grab { width: 40px; height: 4px; margin: 0 auto 12px; border-radius: 2px; background: var(--border-strong); }
+.sheet-title { font-size: 17px; font-weight: 700; margin: 0 0 4px; }
+.sheet-text { color: var(--muted); margin: 0 0 14px; font-size: 14px; }
+.sheet-form { display: grid; gap: 12px; }
+.sheet-actions { display: flex; gap: 8px; margin-top: 16px; }
+.sheet-actions .btn { flex: 1; }
+
+.menu { list-style: none; margin: 0 -4px; padding: 0; }
+.menu-item {
+  display: flex; align-items: center; gap: 12px;
+  width: 100%; min-height: 50px; padding: 0 12px;
+  background: none; border: 0; border-radius: var(--radius-sm);
+  text-align: left; font-size: 16px; cursor: pointer;
+}
+.menu-item:hover { background: var(--surface-2); }
+.menu-item .icon { color: var(--muted); flex: none; }
+.menu-item .menu-sub { margin-left: auto; color: var(--faint); font-size: 13px; }
+.menu-item.danger, .menu-item.danger .icon { color: var(--crit); }
+.menu-item[aria-checked="true"] { font-weight: 700; }
+.menu-item[aria-checked="true"]::after { content: "✓"; margin-left: 8px; color: var(--accent); }
+.menu-sep { height: 1px; background: var(--border); margin: 6px 12px; }
+
+/* ---------- toast ---------- */
+
+.toast {
+  position: fixed; left: 50%; z-index: 50;
+  bottom: calc(var(--tabbar-h) + var(--safe-bottom) + 12px);
+  transform: translateX(-50%);
+  max-width: calc(100% - 32px);
+  padding: 10px 16px; border-radius: var(--radius);
+  background: var(--text); color: var(--bg);
+  font-size: 14px; font-weight: 600;
+  box-shadow: var(--shadow-lg);
+}
+.toast.error { background: var(--crit); color: #fff; }
+.app.detail-open ~ .toast { bottom: calc(80px + var(--safe-bottom)); }
+
+/* ---------- on-call ---------- */
+
+.page-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin: 16px auto 12px; }
+.page-head h2 { font-size: 13px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.06em; color: var(--muted); }
+
+.now-card { display: flex; align-items: center; gap: 14px; padding: 16px; margin-top: 16px; }
+.avatar {
+  flex: none; display: grid; place-items: center;
+  width: 44px; height: 44px; border-radius: 50%;
+  background: var(--accent-soft); color: var(--accent);
+  font-weight: 750; font-size: 17px; text-transform: uppercase;
+}
+.avatar.none { background: var(--surface-2); color: var(--faint); }
+.now-label { color: var(--muted); font-size: 13px; font-weight: 600; }
+.now-name { font-size: 20px; font-weight: 750; }
+.you { color: var(--accent); font-weight: 650; font-size: 13px; margin-left: 6px; }
+
+.week-nav { display: flex; align-items: center; gap: 4px; }
+.week-nav .label { font-size: 14px; font-weight: 650; min-width: 9em; text-align: center; }
+.days { list-style: none; margin: 0; padding: 0; }
+.day { display: grid; grid-template-columns: 3.2em 4.2em 1fr; align-items: center; gap: 8px; min-height: 50px; padding: 0 14px; }
+.day + .day { border-top: 1px solid var(--border); }
+.day-name { font-weight: 650; }
+.day-date { color: var(--faint); font-size: 13px; }
+.day-who { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
+.day-who.nobody { color: var(--faint); font-style: italic; }
+.day.today { background: var(--accent-soft); }
+.day.today:first-child { border-radius: var(--radius) var(--radius) 0 0; }
+.day.today:last-child { border-radius: 0 0 var(--radius) var(--radius); }
+.day.today .day-name { color: var(--accent); }
+.day.past { opacity: 0.6; }
+
+.shift-list { list-style: none; margin: 0; padding: 0; }
+.shift-list li { display: flex; justify-content: space-between; padding: 12px 14px; }
+.shift-list li + li { border-top: 1px solid var(--border); }
+.shift-list .muted { color: var(--faint); }
+
+/* ---------- alerts page ---------- */
+
+.view-alerts .chips { padding-left: 0; padding-right: 0; }
+.view-alerts .list { padding-left: 0; padding-right: 0; }
+.row.st-firing { --sev: var(--crit); }
+.row.st-resolved { --sev: var(--ok); }
+.row.no-link { cursor: default; }
+
+/* ---------- account ---------- */
+
+.account-card { display: flex; align-items: center; gap: 14px; padding: 16px; margin-top: 16px; }
+.account-name { font-size: 18px; font-weight: 750; }
+.account-email { color: var(--muted); font-size: 14px; overflow-wrap: anywhere; }
+.pw-form { display: grid; gap: 12px; padding: 16px; }
+.form-ok {
+  margin: 0; padding: 10px 12px;
+  background: var(--ok-soft); color: var(--ok);
+  border-radius: var(--radius-sm); font-size: 14px;
+}
+.kbd-table { width: 100%; border-collapse: collapse; font-size: 14px; }
+.kbd-table td { padding: 8px 14px; border-top: 1px solid var(--border); }
+.kbd-table tr:first-child td { border-top: 0; }
+kbd {
+  display: inline-block; min-width: 1.6em; padding: 1px 6px;
+  font-family: var(--mono); font-size: 12px; text-align: center;
+  background: var(--surface-2); border: 1px solid var(--border-strong); border-bottom-width: 2px;
+  border-radius: 4px;
+}
+.only-desktop { display: none; }
+.foot-note { color: var(--faint); font-size: 13px; text-align: center; margin: 24px auto; }
+
+/* ---------- desktop ---------- */
+
+@media (min-width: 900px) {
+  .app { display: grid; grid-template-columns: 220px 1fr; height: 100dvh; }
+
+  .nav {
+    position: static; grid-row: 1 / span 2;
+    display: flex; flex-direction: column; gap: 2px;
+    height: auto; padding: 16px 12px;
+    background: var(--surface);
+    border-top: 0; border-right: 1px solid var(--border);
+    backdrop-filter: none;
+  }
+  .nav-brand {
+    display: flex; align-items: center; gap: 10px;
+    padding: 4px 10px 18px; font-size: 18px; font-weight: 750; letter-spacing: -0.01em;
+  }
+  .nav-link {
+    flex-direction: row; justify-content: flex-start; gap: 12px;
+    min-height: 40px; padding: 0 10px; border-radius: var(--radius-sm);
+    color: var(--muted); font-size: 14px;
+  }
+  .nav-link:hover { background: var(--surface-2); }
+  .nav-link[aria-current="page"] { background: var(--accent-soft); color: var(--accent); }
+  .nav-link svg { width: 20px; height: 20px; }
+  .nav-badge { position: static; margin-left: auto; }
+
+  .topbar { display: none; }
+  .view { padding-bottom: 0; overflow: auto; height: 100dvh; }
+  .view-page { padding: 8px 32px 32px; }
+
+  .view-queue {
+    display: grid; grid-template-columns: minmax(340px, 420px) 1fr;
+    overflow: hidden;
+  }
+  .view-queue .pane { overflow: auto; height: 100dvh; }
+  .pane-list { border-right: 1px solid var(--border); }
+  .pane-list .chips { position: sticky; top: 0; z-index: 2; background: var(--bg); padding-top: 16px; }
+  /* The pane is 340-420px wide and a mouse cannot scroll a row whose scrollbar
+     is hidden, so the chips wrap here instead: Archived stays reachable. */
+  .pane-list .chips { flex-wrap: wrap; overflow-x: visible; }
+  .pane-list .chip-sep { display: none; }
+  .view-queue:not(.has-detail) .pane-detail { display: block; }
+
+  /* On desktop the list stays visible next to the detail. */
+  .app.detail-open .nav { display: flex; }
+  .app.detail-open .pane-list { display: block; }
+  .detail-head .back { display: none; }
+  .detail-head { padding-left: 16px; }
+
+  .pane-detail { position: relative; display: flex; flex-direction: column; }
+  .detail { flex: 1; padding: 0 32px 24px; max-width: 900px; width: 100%; }
+  .detail-head { margin: 0 -32px; padding-left: 32px; }
+  .actionbar {
+    position: sticky; bottom: 0;
+    padding: 12px 32px;
+  }
+  .actionbar .btn-primary { flex: 0 1 240px; }
+
+  .sheet {
+    width: min(440px, calc(100% - 32px));
+    margin: auto; border-radius: 14px;
+  }
+  .sheet-grab { display: none; }
+  .sheet-inner { padding: 20px; }
+
+  .toast, .app.detail-open ~ .toast { bottom: 24px; }
+  .only-desktop { display: block; }
+}
+
+/* --- admin ---------------------------------------------------------------
+   The admin page is three tables of things you act on, so it needs table
+   styling the rest of the app never did: the queue is a list of links and the
+   account page is a form. */
+.admin-table { width: 100%; border-collapse: collapse; font-size: 14px; }
+.admin-table th {
+  text-align: left; font-weight: 600; color: var(--muted); font-size: 12px;
+  text-transform: uppercase; letter-spacing: 0.04em;
+  padding: 4px 8px 4px 0; border-bottom: 1px solid var(--border);
+}
+.admin-table td { padding: 8px 8px 8px 0; border-bottom: 1px solid var(--border); vertical-align: middle; }
+.admin-table tr:last-child td { border-bottom: none; }
+.admin-table .num { text-align: right; font-variant-numeric: tabular-nums; }
+.admin-table td .btn-sm + .btn-sm { margin-left: 6px; }
+/* A disabled account stays readable — it is still the name on old
+   acknowledgements — but should not look like a working one. */
+.disabled-row td { opacity: 0.55; }
+.btn-sm.danger { color: var(--crit); border-color: var(--crit-soft); }
+
+/* --- status lists: alert sources and dead man's switches -----------------
+   Six columns do not fit a phone, so the table scrolls inside its card rather
+   than the page. A heartbeat under a switch with several is indented, the way
+   the escalation ladder indents its levels. */
+.card-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
+.table-scroll { overflow-x: auto; margin-top: 12px; }
+.status-table th, .status-table td { white-space: nowrap; }
+.status-table td.wrap { white-space: normal; min-width: 12em; }
+.status-table .source-row td { border-bottom-style: dashed; }
+.status-table .source-row td:first-child { padding-left: 16px; }
+.source-labels { display: flex; flex-wrap: wrap; gap: 4px; align-items: center; }
+
+.inline-form { display: flex; gap: 8px; margin-top: 12px; }
+.inline-form input { flex: 1; min-width: 0; }
+
+.admin-settings .setting-value { width: 5.5em; margin-right: 6px; }
+.admin-settings .setting-unit { max-width: 8em; }
+.admin-settings button[type="submit"] { margin-top: 12px; }
+.small { font-size: 13px; }
+
+/* A name in an admin table is the way to that row's own page -- a person's or
+   a team's. */
+.row-link { color: var(--text); font-weight: 650; text-decoration: none; }
+.row-link:hover { color: var(--accent); text-decoration: underline; }
+
+.invite-block { margin-top: 20px; border-top: 1px solid var(--border); padding-top: 12px; }
+.invite-block h3 { margin: 0 0 4px; font-size: 14px; }
+/* The link is shown once and never stored, so it has to be selectable and
+   wrap rather than scroll off the side of a phone. */
+.invite-out { margin-top: 12px; font-size: 13px; }
+.invite-link {
+  display: block; margin-top: 6px; padding: 8px; border-radius: var(--radius-sm);
+  background: var(--surface-2); font-family: var(--mono); font-size: 12px;
+  word-break: break-all; user-select: all;
+}
+
+/* --- one user, one team --------------------------------------------------
+   Both subject pages share this: .user-head and .user-facts are generic
+   despite the names, and a team fills them with its own facts. */
+.back-link {
+  display: inline-flex; align-items: center; gap: 2px; margin-bottom: 12px;
+  color: var(--muted); font-size: 14px; text-decoration: none;
+}
+.back-link:hover { color: var(--text); }
+.back-link svg { width: 18px; height: 18px; }
+
+.user-head { display: flex; align-items: center; flex-wrap: wrap; gap: 8px; }
+.user-head h2 { margin: 0; }
+
+.user-facts {
+  display: grid; grid-template-columns: max-content 1fr; gap: 4px 16px;
+  margin: 12px 0 0; font-size: 14px;
+}
+.user-facts dt { color: var(--muted); }
+.user-facts dd { margin: 0; overflow-wrap: anywhere; }
+
+.row-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 16px; }
+.admin-table .row-actions { margin-top: 0; gap: 6px; }
+
+/* --- team settings -------------------------------------------------------
+   Forms with a label above each control, rather than the queue's rows of
+   links. The escalation ladder is the only nested structure in the app, so it
+   gets a little indentation to make the levels read as an order. */
+.stacked-form { display: flex; flex-direction: column; gap: 10px; margin-top: 12px; align-items: flex-start; }
+.stacked-form label { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; font-size: 14px; }
+.stacked-form label.checkbox { gap: 8px; }
+.stacked-form input.wide { min-width: min(420px, 100%); }
+.team-picker { margin-top: 8px; max-width: 100%; }
+
+/* The rota, a month at a time. A name is too wide to print thirty times and
+   too alike down a column to read, so a day carries an initial in that
+   person's colour and the legend underneath says whose. A shift is then a run
+   of one colour, which is the shape the question actually has. */
+.rota-grid { display: grid; grid-template-columns: 2.4em repeat(7, 1fr); gap: 2px; padding: 10px; }
+.rota-wd {
+  padding-bottom: 4px; text-align: center;
+  color: var(--muted); font-size: 11px; font-weight: 700;
+  text-transform: uppercase; letter-spacing: 0.04em;
+}
+.rota-day {
+  display: flex; flex-direction: column; align-items: center; gap: 4px;
+  min-height: 52px; padding: 6px 0 8px;
+  border: 0; border-radius: var(--radius-sm); background: none;
+  font: inherit; color: inherit;
+}
+button.rota-day { cursor: pointer; }
+button.rota-day:hover { background: var(--surface-2); }
+/* The week number starts each row. Quiet by default, because it is a label
+   first; an owner's tap on it is the second thing it does. */
+.rota-week {
+  display: grid; place-items: center;
+  border: 0; border-radius: var(--radius-sm); background: none;
+  font: inherit; font-size: 12px; font-variant-numeric: tabular-nums;
+  color: var(--faint);
+}
+button.rota-week { cursor: pointer; }
+button.rota-week:hover { background: var(--surface-2); color: var(--text); }
+.rota-week.current { color: var(--accent); font-weight: 700; }
+/* The sheet's row of who holds each day of the week. */
+.week-holders { display: flex; justify-content: space-between; gap: 4px; margin: 4px 0 12px; }
+.week-holder { display: flex; flex-direction: column; align-items: center; gap: 4px; flex: 1; }
+.week-holder.past { opacity: 0.55; }
+.rota-num { color: var(--muted); font-size: 12px; font-variant-numeric: tabular-nums; }
+.rota-day.today { background: var(--accent-soft); }
+.rota-day.today .rota-num { color: var(--accent); font-weight: 700; }
+.rota-day.past { opacity: 0.55; }
+/* The days either side of the month are real days and are drawn, but they
+   belong to the month you are not looking at. */
+.rota-day.outside { opacity: 0.35; }
+
+.rota-chip {
+  display: grid; place-items: center;
+  width: 26px; height: 26px; border-radius: 50%;
+  font-size: 12px; font-weight: 750; text-transform: uppercase;
+}
+/* An empty day is a dot rather than a hole, and keeps the chip's box so the
+   rows stay on one baseline. */
+.rota-chip.none { width: 8px; height: 8px; margin: 9px; background: var(--border-strong); }
+
+/* Six colours, then they repeat; the initial inside still tells two people
+   apart. Deliberately not the severity palette — nothing here is critical. */
+.rc1 { background: var(--accent-soft); color: var(--accent); }
+.rc2 { background: var(--ok-soft); color: var(--ok); }
+.rc3 { background: var(--snooze-soft); color: var(--snooze); }
+.rc4 { background: var(--warn-soft); color: var(--warn); }
+.rc5 { background: var(--teal-soft); color: var(--teal); }
+.rc6 { background: var(--pink-soft); color: var(--pink); }
+
+.rota-foot { padding: 12px 14px; border-top: 1px solid var(--border); }
+.rota-legend { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 14px; font-size: 14px; }
+.rota-key { display: inline-flex; align-items: center; gap: 6px; }
+.rota-key .rota-chip { width: 22px; height: 22px; font-size: 11px; }
+.rota-note { margin: 10px 0 0; color: var(--muted); font-size: 13px; }
+.rota-note:first-child { margin-top: 0; }
+.rota-bulk { padding: 12px 14px; border-top: 1px solid var(--border); }
+.rota-bulk .stacked-form { margin-top: 4px; }
+.sheet-pick { display: flex; align-items: center; gap: 8px; font-size: 14px; }
+
+.ladder-level {
+  border-left: 3px solid var(--border-strong);
+  padding: 8px 0 8px 12px; margin: 12px 0;
+}
+.ladder-head { display: flex; align-items: center; gap: 10px; margin-bottom: 6px; }
+.ladder-targets { display: flex; flex-direction: column; gap: 6px; margin-top: 8px; }
+.target-row { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
+.ladder-editor { display: flex; flex-direction: column; gap: 10px; align-items: flex-start; margin-top: 12px; }
+/* A target that would not wake anybody says why, in place: it is the reason a
+   level is red, and the thing to go and fix. */
+.target-line { display: flex; gap: 8px; align-items: baseline; flex-wrap: wrap; }
+.target-problem { color: var(--crit); font-size: 12px; font-weight: 600; }
+
+/* An integration key is shown exactly once, so it should look like something
+   to act on rather than another row of text. */
+.key-panel {
+  margin-top: 12px; padding: 12px;
+  border: 1px solid var(--accent); border-radius: 8px; background: var(--accent-soft);
+}
+.key-panel pre {
+  overflow-x: auto; background: var(--surface); border: 1px solid var(--border);
+  border-radius: 6px; padding: 8px; font-size: 12px;
+}
+.key-url code { word-break: break-all; }
+
+/* --- onboarding checklist ------------------------------------------------
+   Sits above the queue until it is finished or hidden. Deliberately plain:
+   it is a list of things to do, not a celebration. */
+.onboarding { border-left: 3px solid var(--accent); }
+.onboarding-head { display: flex; align-items: center; gap: 10px; }
+.onboarding-head h2 { flex: 1; margin: 0; }
+.checklist { list-style: none; margin: 12px 0 0; padding: 0; display: flex; flex-direction: column; gap: 12px; }
+.checklist .step { display: flex; gap: 10px; align-items: flex-start; }
+.checklist .step p { margin: 2px 0 0; }
+.step-mark {
+  flex: none; width: 20px; height: 20px; border-radius: 50%;
+  border: 1px solid var(--border-strong); color: var(--accent);
+  display: flex; align-items: center; justify-content: center; font-size: 13px;
+}
+.step.done .step-mark { border-color: var(--accent); }
+.step.done > div > strong { color: var(--muted); text-decoration: line-through; }
+.step-actions { display: flex; gap: 6px; margin-top: 6px; flex-wrap: wrap; }
+
+.signup-intro { margin: 0 0 4px; font-size: 14px; color: var(--muted); }
+
+/* --- sub-navigation -------------------------------------------------------
+   A strip of links across the top of every Admin and every Team page, one per
+   sub-section. Deliberately not .chip: chips filter what a page already shows,
+   here and in the queue, and these go somewhere. Same aria-current convention
+   as the tab bar, so the state lives on the attribute rather than in a class.
+
+   Six entries do not fit a phone's width, which is what the horizontal scroll
+   below is for -- the Team tab's strip is the one that needs it. */
+.subnav {
+  display: flex; gap: 2px;
+  margin: 12px auto 0;
+  border-bottom: 1px solid var(--border);
+  overflow-x: auto; scrollbar-width: none;
+}
+.subnav::-webkit-scrollbar { display: none; }
+.subnav-link {
+  flex: none;
+  padding: 8px 12px; margin-bottom: -1px;
+  border-bottom: 2px solid transparent;
+  color: var(--muted); font-size: 14px; font-weight: 600; white-space: nowrap;
+}
+.subnav-link:hover { color: var(--text); }
+.subnav-link[aria-current="page"] { color: var(--accent); border-bottom-color: var(--accent); }
+
+/* The overview a tab opens on, at /admin and at /team. The strip above already
+   links to the sections, so these carry the counts, which is the part a menu
+   cannot say. Not named for either tab: both use it, and the one that renamed
+   .user-link to .row-link is the same rename for the same reason. */
+.overview-menu { display: grid; gap: 10px; margin-top: 16px; }
+/* The grid's gap is the spacing here, so .card + .card must not add its own. */
+.overview-menu .card + .card { margin-top: 0; }
+.overview-item { display: block; padding: 14px; }
+.overview-item:hover { background: var(--surface-hover); }
+.overview-head { display: flex; align-items: baseline; gap: 8px; }
+.overview-count { margin-left: auto; color: var(--muted); font-size: 18px; font-weight: 700; }
+.overview-item p { margin: 4px 0 0; }
+
+/* ---------- stats page ---------- */
+
+#view-stats .chips { padding-left: 0; padding-right: 0; }
+.stats { display: grid; gap: 14px; padding-bottom: 16px; }
+.stat-tiles { display: grid; grid-template-columns: repeat(2, 1fr); gap: 8px; }
+.stat-tile {
+  --sev: var(--border-strong);
+  background: var(--surface); border: 1px solid var(--border);
+  border-left: 3px solid var(--sev); border-radius: var(--radius);
+  box-shadow: var(--shadow); padding: 12px;
+}
+.stat-tile.st-triggered { --sev: var(--crit); }
+.stat-tile.st-acknowledged { --sev: var(--warn); }
+.stat-tile.st-resolved { --sev: var(--ok); }
+.stat-value { font-size: 24px; font-weight: 700; font-variant-numeric: tabular-nums; }
+.stat-label { margin-top: 2px; font-size: 12px; color: var(--muted); }
+.chart-card + .chart-card { margin-top: 0; }
+.chart-title {
+  margin-bottom: 10px; font-size: 13px; font-weight: 700;
+  text-transform: uppercase; letter-spacing: 0.06em; color: var(--muted);
+}
+.hbars { list-style: none; display: grid; gap: 6px; }
+.hbar { display: grid; grid-template-columns: minmax(80px, 34%) 1fr auto; align-items: center; gap: 8px; font-size: 13px; }
+.hbar-name { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
+.hbar-track { height: 10px; border-radius: 5px; background: var(--surface-2); overflow: hidden; }
+.hbar-fill { display: block; height: 100%; border-radius: 5px; background: var(--ok); }
+.hbar-count { min-width: 2ch; text-align: right; color: var(--muted); font-variant-numeric: tabular-nums; }
+.columns { display: block; width: 100%; height: auto; }
+.columns .axis { stroke: var(--border-strong); stroke-width: 1; }
+.columns .col-hit { fill: transparent; }
+.columns .col-bar { fill: var(--accent); }
+.columns .col:hover .col-bar { opacity: 0.75; }
+.columns .col-label { fill: var(--faint); font-size: 10px; font-family: var(--font); }
+@media (min-width: 900px) {
+  .stat-tiles { grid-template-columns: repeat(3, 1fr); }
+}

internal/web/static/icon.svg

@@ -0,0 +1,4 @@
+<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64">
+  <rect width="64" height="64" rx="14" fill="#1b1e25"/>
+  <path d="M10 34h11l5-12 8 22 6-15 3 5h11" fill="none" stroke="#ff6b61" stroke-width="4.5" stroke-linecap="round" stroke-linejoin="round"/>
+</svg>

internal/web/static/index.html

@@ -0,0 +1,150 @@
+<!doctype html>
+<html lang="en">
+<head>
+  <meta charset="utf-8">
+  <meta name="viewport" content="width=device-width, initial-scale=1, viewport-fit=cover">
+  <meta name="color-scheme" content="light dark">
+  <meta name="theme-color" content="#f5f6f8" media="(prefers-color-scheme: light)">
+  <meta name="theme-color" content="#0f1115" media="(prefers-color-scheme: dark)">
+  <meta name="apple-mobile-web-app-capable" content="yes">
+  <meta name="apple-mobile-web-app-status-bar-style" content="default">
+  <meta name="apple-mobile-web-app-title" content="terdut">
+  <title>terdut</title>
+  <link rel="manifest" href="/manifest.webmanifest">
+  <link rel="icon" href="/icon.svg" type="image/svg+xml">
+  <link rel="apple-touch-icon" href="/apple-touch-icon.png">
+  <link rel="stylesheet" href="/app.css">
+  <script type="module" src="/js/app.js"></script>
+</head>
+<body>
+  <div id="boot" class="boot" aria-busy="true"><span class="spinner"></span></div>
+
+  <main id="login" class="login" hidden>
+    <form id="login-form" class="login-card" autocomplete="on">
+      <div class="login-brand">
+        <img src="/icon.svg" alt="" width="40" height="40">
+        <h1>terdut</h1>
+      </div>
+      <label>
+        <span>Username</span>
+        <input name="username" autocomplete="username" autocapitalize="none" spellcheck="false" required>
+      </label>
+      <label>
+        <span>Password</span>
+        <input name="password" type="password" autocomplete="current-password" required>
+      </label>
+      <p class="form-error" role="alert" hidden></p>
+      <button class="btn btn-primary btn-block" type="submit">Sign in</button>
+      <p class="login-hint">No password yet? Ask an admin to set one, or run
+        <code>PUT /api/users/{id}/password</code> with your API key.</p>
+      <p class="login-hint" id="signup-link" hidden>
+        No account? <a href="/signup">Create one</a>.</p>
+    </form>
+
+    <!-- Sign-up. Shown instead of the login card at /signup, and only offers
+         what the server allows: an invite link, or open sign-up. -->
+    <form id="signup-form" class="login-card" autocomplete="on" hidden>
+      <div class="login-brand">
+        <img src="/icon.svg" alt="" width="40" height="40">
+        <h1>terdut</h1>
+      </div>
+      <p class="signup-intro" id="signup-intro"></p>
+      <label>
+        <span>Username</span>
+        <input name="username" autocomplete="username" autocapitalize="none" spellcheck="false" required>
+      </label>
+      <label>
+        <span>Email</span>
+        <input name="email" type="email" autocomplete="email" required>
+      </label>
+      <label>
+        <span>Password</span>
+        <input name="password" type="password" autocomplete="new-password" minlength="10" required>
+      </label>
+      <label id="signup-team-label" hidden>
+        <span>Team name</span>
+        <input name="team_name" autocomplete="off">
+      </label>
+      <p class="form-error" role="alert" hidden></p>
+      <button class="btn btn-primary btn-block" type="submit">Create account</button>
+      <p class="login-hint">Already have one? <a href="/">Sign in</a>.</p>
+    </form>
+  </main>
+
+  <div id="app" class="app" hidden>
+    <nav class="nav" aria-label="Sections">
+      <a class="nav-brand" href="/">
+        <img src="/icon.svg" alt="" width="28" height="28">
+        <span>terdut</span>
+      </a>
+      <a class="nav-link" href="/" data-section="queue" aria-label="Queue">
+        <svg viewBox="0 0 24 24" aria-hidden="true"><path d="M4 6h16M4 12h16M4 18h10"/></svg>
+        <span class="nav-label">Queue</span>
+        <span class="nav-badge" data-badge hidden></span>
+      </a>
+      <a class="nav-link" href="/oncall" data-section="oncall" aria-label="On-call">
+        <svg viewBox="0 0 24 24" aria-hidden="true"><rect x="3.5" y="5" width="17" height="15" rx="2"/><path d="M3.5 10h17M8 3v4M16 3v4"/></svg>
+        <span class="nav-label">On-call</span>
+      </a>
+      <a class="nav-link" href="/alerts" data-section="alerts" aria-label="Alerts">
+        <svg viewBox="0 0 24 24" aria-hidden="true"><path d="M6 16V11a6 6 0 0 1 12 0v5l1.5 2h-15z"/><path d="M10 20.5a2 2 0 0 0 4 0"/></svg>
+        <span class="nav-label">Alerts</span>
+      </a>
+      <a class="nav-link" href="/stats" data-section="stats" aria-label="Stats">
+        <svg viewBox="0 0 24 24" aria-hidden="true"><path d="M4 20h16M7 20v-7M12 20V6M17 20v-10"/></svg>
+        <span class="nav-label">Stats</span>
+      </a>
+      <a class="nav-link" href="/team" data-section="team" aria-label="Team">
+        <svg viewBox="0 0 24 24" aria-hidden="true"><circle cx="9" cy="8" r="3"/><circle cx="17" cy="9" r="2.5"/><path d="M3 19a6 6 0 0 1 12 0M15 19a5 5 0 0 1 6-4"/></svg>
+        <span class="nav-label">Team</span>
+      </a>
+      <!-- Hidden unless the signed-in user is a system administrator; app.js
+           unhides it once /api/me says so. The server refuses every admin
+           endpoint regardless, so this is a courtesy and not a gate. -->
+      <a class="nav-link" href="/admin" data-section="admin" aria-label="Admin" id="nav-admin" hidden>
+        <svg viewBox="0 0 24 24" aria-hidden="true"><path d="M12 3l7 3v6c0 4-3 7-7 9-4-2-7-5-7-9V6z"/></svg>
+        <span class="nav-label">Admin</span>
+      </a>
+      <a class="nav-link" href="/more" data-section="more" aria-label="Account">
+        <svg viewBox="0 0 24 24" aria-hidden="true"><circle cx="12" cy="8" r="3.5"/><path d="M5 20a7 7 0 0 1 14 0"/></svg>
+        <span class="nav-label">Account</span>
+      </a>
+    </nav>
+
+    <header class="topbar">
+      <div class="topbar-left">
+        <button class="btn btn-ghost btn-icon" id="menu-btn" type="button" aria-label="Menu" aria-haspopup="menu">
+          <svg viewBox="0 0 24 24" aria-hidden="true"><path d="M4 7h16M4 12h16M4 17h16"/></svg>
+          <span class="nav-badge menu-btn-badge" data-badge hidden></span>
+        </button>
+        <h1 class="topbar-title" id="topbar-title">Queue</h1>
+      </div>
+      <span class="open-pill" id="open-pill" hidden></span>
+    </header>
+
+    <section id="view-queue" class="view view-queue" data-view="queue">
+      <div class="pane pane-list">
+        <div class="chips" id="queue-filters" role="tablist" aria-label="Filter"></div>
+        <div id="queue-list" class="list"></div>
+      </div>
+      <div class="pane pane-detail" id="detail" aria-live="polite"></div>
+    </section>
+
+    <section id="view-oncall" class="view view-page" data-view="oncall" hidden></section>
+    <section id="view-alerts" class="view view-page" data-view="alerts" hidden></section>
+    <section id="view-stats" class="view view-page" data-view="stats" hidden></section>
+    <section id="view-team" class="view view-page" data-view="team" hidden></section>
+    <section id="view-admin" class="view view-page" data-view="admin" hidden></section>
+    <!-- One person, at /admin/users/{id}: reached from the Admin tab's user
+         list, and a section of its own so a deep link survives a reload. -->
+    <section id="view-adminuser" class="view view-page" data-view="adminuser" hidden></section>
+    <!-- One team, at /admin/teams/{id}: who is in it and the invites into it,
+         which the Team tab cannot show for a team you are not a member of. -->
+    <section id="view-adminteam" class="view view-page" data-view="adminteam" hidden></section>
+    <section id="view-more" class="view view-page" data-view="more" hidden></section>
+  </div>
+
+  <dialog id="sheet" class="sheet"></dialog>
+  <div id="toast" class="toast" role="status" aria-live="polite" hidden></div>
+</body>
+</html>

internal/web/static/js/account.js

@@ -0,0 +1,193 @@
+// Account: who you are signed in as, changing your password, signing out.
+
+import * as api from './api.js';
+import { h, clear, icon, toast } from './ui.js';
+import { initial } from './format.js';
+import { state } from './state.js';
+import { signOut } from './app.js';
+
+const view = () => document.getElementById('view-more');
+
+// Rendered once per visit rather than on every poll, so a half-typed password
+// is never wiped out from under you.
+export function show() {
+  render();
+}
+
+function render() {
+  const { user, has_password: hasPassword } = state.me;
+  clear(view(),
+    h('div', { class: 'card account-card' },
+      h('div', { class: 'avatar', text: initial(user.username) }),
+      h('div', {},
+        h('div', { class: 'account-name', text: user.username }),
+        h('div', { class: 'account-email', text: user.email }))),
+
+    h('div', { class: 'page-head' }, h('h2', { text: 'Notifications' })),
+    notifyForm(user),
+
+    h('div', { class: 'page-head' }, h('h2', { text: hasPassword ? 'Change password' : 'Set a password' })),
+    passwordForm(user, hasPassword),
+
+    h('div', { class: 'only-desktop' },
+      h('div', { class: 'page-head' }, h('h2', { text: 'Keyboard' })),
+      h('div', { class: 'card' }, shortcuts())),
+
+    h('div', { class: 'page-head' }),
+    h('button', { class: 'btn btn-block', type: 'button', onclick: signOut }, icon('logout'), 'Sign out'),
+  );
+}
+
+// Where this user's pages go. The onboarding checklist's first step sends
+// people here for it, and until now there was nothing here to send them to:
+// the topic could only be set with curl or by an administrator.
+//
+// The topic is the whole address — the server it is published to is the
+// install's one ntfy, set in the deployment and not something a user picks.
+function notifyForm(user) {
+  const err = h('p', { class: 'form-error', role: 'alert', hidden: true });
+  const ok = h('p', { class: 'form-ok', role: 'status', hidden: true });
+  const topic = h('input', {
+    name: 'ntfy_topic', type: 'text', autocomplete: 'off',
+    autocapitalize: 'none', spellcheck: false,
+    value: user.ntfy_topic || '',
+    placeholder: 'terdut-a7f3c91e',
+  });
+  const submit = h('button', { class: 'btn btn-primary', type: 'submit', text: 'Save topic' });
+
+  // Only offered once a topic is saved: the test publishes to whatever the
+  // server has stored, not to whatever is half-typed in the field.
+  const test = h('button', {
+    class: 'btn', type: 'button', text: 'Send a test push',
+    hidden: !user.ntfy_topic,
+    onclick: async () => {
+      err.hidden = true;
+      ok.hidden = true;
+      test.disabled = true;
+      try {
+        await api.testNotification();
+        ok.textContent = 'Sent. If nothing arrives, the topic is wrong or ntfy is not reachable.';
+        ok.hidden = false;
+      } catch (ex) {
+        err.textContent = ex.message;
+        err.hidden = false;
+      } finally {
+        test.disabled = false;
+      }
+    },
+  });
+
+  const form = h('form', { class: 'card pw-form' },
+    h('label', {},
+      h('span', { text: 'ntfy topic' }),
+      topic),
+    h('p', { class: 'muted small' },
+      'Subscribe to this topic in the ntfy app and incidents assigned to you ',
+      'reach your phone. Leave it empty and they page the team’s fallback ',
+      'topic instead.'),
+    // Worth saying plainly: people reach for their own name, and the topic is
+    // the only thing standing between a stranger and their pages.
+    h('p', { class: 'muted small' },
+      'Anyone who knows the topic can read your pages and publish to it, so ',
+      'pick something unguessable rather than your name.'),
+    err, ok,
+    h('div', { class: 'row-actions' }, submit, test),
+  );
+
+  form.addEventListener('submit', async (e) => {
+    e.preventDefault();
+    err.hidden = true;
+    ok.hidden = true;
+    submit.disabled = true;
+    try {
+      const updated = await api.setNotifyTarget(user.id, topic.value.trim());
+      // Keep the cached user in step, so the onboarding checklist stops
+      // asking for this and the test button appears without a reload.
+      state.me.user = updated;
+      ok.textContent = updated.ntfy_topic
+        ? 'Topic saved.'
+        : 'Topic cleared. Your pages go to the team’s fallback topic.';
+      ok.hidden = false;
+      test.hidden = !updated.ntfy_topic;
+    } catch (ex) {
+      err.textContent = ex.message;
+      err.hidden = false;
+    } finally {
+      submit.disabled = false;
+    }
+  });
+  return form;
+}
+
+function passwordForm(user, hasPassword) {
+  const err = h('p', { class: 'form-error', role: 'alert', hidden: true });
+  const ok = h('p', { class: 'form-ok', role: 'status', hidden: true });
+  const current = hasPassword
+    ? h('input', { name: 'current', type: 'password', autocomplete: 'current-password', required: true })
+    : null;
+  const next = h('input', { name: 'next', type: 'password', autocomplete: 'new-password', required: true, minlength: '10' });
+  const again = h('input', { name: 'again', type: 'password', autocomplete: 'new-password', required: true, minlength: '10' });
+  const submit = h('button', { class: 'btn btn-primary', type: 'submit', text: 'Save password' });
+
+  // A hidden username field lets password managers file the new password
+  // under the right account.
+  const form = h('form', { class: 'card pw-form', autocomplete: 'on' },
+    h('input', { type: 'text', name: 'username', autocomplete: 'username', value: user.username, hidden: true, readonly: true }),
+    current && h('label', {}, h('span', { text: 'Current password' }), current),
+    h('label', {}, h('span', { text: 'New password' }), next),
+    h('label', {}, h('span', { text: 'Repeat new password' }), again),
+    err, ok, submit,
+  );
+
+  form.addEventListener('submit', async (e) => {
+    e.preventDefault();
+    err.hidden = true;
+    ok.hidden = true;
+    if (next.value !== again.value) {
+      err.textContent = 'The new passwords do not match.';
+      err.hidden = false;
+      return;
+    }
+    submit.disabled = true;
+    try {
+      await api.setPassword(user.id, next.value, current ? current.value : '');
+      state.me.has_password = true;
+      form.reset();
+      if (!current) {
+        // From now on the form needs the current-password field.
+        render();
+        toast('Password saved');
+        return;
+      }
+      ok.textContent = 'Password saved. Other devices have been signed out.';
+      ok.hidden = false;
+    } catch (ex) {
+      err.textContent = ex.message;
+      err.hidden = false;
+    } finally {
+      submit.disabled = false;
+    }
+  });
+  return form;
+}
+
+function shortcuts() {
+  const rows = [
+    ['j / k', 'Move through the queue'],
+    ['Enter', 'Open incident'],
+    ['Esc', 'Back to the queue'],
+    ['f', 'Cycle the queue filter'],
+    ['a / A', 'Acknowledge / clear acknowledgement'],
+    ['R', 'Resolve (asks first)'],
+    ['s', 'Assign'],
+    ['z / Z', 'Snooze / end snooze'],
+    ['c', 'Add a note'],
+    ['x', 'Archive / unarchive a resolved incident'],
+    ['r', 'Refresh now'],
+  ];
+  return h('table', { class: 'kbd-table' },
+    h('tbody', {}, rows.map(([k, v]) =>
+      h('tr', {},
+        h('td', {}, k.split(' / ').map((x, i) => [i ? ' / ' : '', h('kbd', { text: x })])),
+        h('td', { text: v })))));
+}

internal/web/static/js/admin.js

@@ -0,0 +1,368 @@
+// Administration: the teams on this server, the people who can sign in, and
+// the settings that change how the server behaves.
+//
+// Each of those three is a route of its own, reached from a strip across the
+// top, with /admin itself an overview. They used to be three cards stacked on
+// one page, which meant no way to link to the settings, no way back to the top
+// of the user list but scrolling, and a poll that refetched all three endpoints
+// however little of the page you were looking at.
+//
+// Only rendered for a system administrator. The server enforces that on every
+// endpoint regardless — hiding a section is a courtesy to the reader, not a
+// permission — so this view simply says so rather than pretending to be a
+// gate.
+
+import * as api from './api.js';
+import { h, clear, spinner, confirm, menuCard } from './ui.js';
+import { state, myID } from './state.js';
+
+const view = () => document.getElementById('view-admin');
+
+// The sub-sections, in the order the strip shows them. The overview is /admin
+// itself, so it has no tab of its own. This table is the only place the four
+// routes are written down: app.js parses against it and the strip is built
+// from it, so adding a fifth is one line here.
+export const TABS = [
+  { tab: null, path: '/admin', label: 'Overview' },
+  { tab: 'teams', path: '/admin/teams', label: 'Teams' },
+  { tab: 'users', path: '/admin/users', label: 'Users' },
+  { tab: 'settings', path: '/admin/settings', label: 'Settings' },
+];
+
+// Which sub-section is open. Remembered rather than passed, because the poll
+// loop calls refresh() with no route — the same reason adminuser.js keeps its
+// user ID in the module.
+let tab = null;
+let data = null; // whatever the current tab needs; the shape varies by tab
+let error = null;
+let busy = false;
+
+export function show(route) {
+  const next = route?.tab ?? null;
+  // A different sub-section wants different data, so the old answer goes
+  // rather than being shown under the new heading until the fetch lands.
+  if (next !== tab) {
+    tab = next;
+    data = null;
+  }
+  if (!data) clear(view(), subnav(), spinner());
+  refresh();
+}
+
+export async function refresh() {
+  if (!state.me?.user?.is_admin) {
+    data = null;
+    render();
+    return;
+  }
+  try {
+    data = await load();
+    error = null;
+  } catch (err) {
+    error = err.message;
+  }
+  render();
+}
+
+// Only what the open sub-section shows. Users is the one that needs two: it
+// only points at Teams for an invite if there is a team to point at, and the
+// overview counts both.
+async function load() {
+  if (tab === 'teams') return { teams: await api.adminTeams() };
+  if (tab === 'settings') return { settings: await api.adminSettings() };
+  const [teams, users] = await Promise.all([api.adminTeams(), api.users()]);
+  return { teams, users };
+}
+
+function render() {
+  if (!state.me?.user?.is_admin) {
+    clear(view(), h('div', { class: 'card' },
+      h('p', { class: 'muted', text: 'Administration is for system administrators. Ask one for access.' })));
+    return;
+  }
+  if (!data) {
+    clear(view(), subnav(), error ? h('div', { class: 'load-error', text: error }) : spinner());
+    return;
+  }
+  clear(view(),
+    subnav(),
+    error && h('div', { class: 'load-error', text: `Showing older data: ${error}` }),
+    section(),
+  );
+}
+
+function section() {
+  if (tab === 'teams') return teamsCard();
+  if (tab === 'users') return usersCard();
+  if (tab === 'settings') return settingsCard();
+  return overview();
+}
+
+// The strip across the top of every admin page. Ordinary links rather than
+// buttons, because these are four URLs: app.js intercepts the click, the
+// browser's Back walks them, and a reload lands where you were.
+function subnav() {
+  return h('nav', { class: 'subnav', 'aria-label': 'Administration' },
+    TABS.map((t) => h('a', {
+      class: 'subnav-link',
+      href: t.path,
+      text: t.label,
+      'aria-current': t.tab === tab ? 'page' : null,
+    })));
+}
+
+// --- overview --------------------------------------------------------------
+
+// /admin itself. The strip already links to the three, so this earns its place
+// by saying how much of each there is — the one thing a menu cannot.
+function overview() {
+  const admins = data.users.filter((u) => u.is_admin).length;
+  const disabled = data.users.filter((u) => u.disabled_at).length;
+  const open = data.teams.reduce((n, t) => n + t.open_incidents, 0);
+
+  const people = [`${admins} ${admins === 1 ? 'administrator' : 'administrators'}`];
+  if (disabled > 0) people.push(`${disabled} disabled`);
+
+  return h('div', { class: 'overview-menu' },
+    menuCard('/admin/teams', 'Teams', data.teams.length,
+      open > 0
+        ? `${open} open ${open === 1 ? 'incident' : 'incidents'} between them.`
+        : 'Nothing open anywhere.'),
+    menuCard('/admin/users', 'Users', data.users.length, `${people.join(', ')}.`),
+    menuCard('/admin/settings', 'Settings', null,
+      'How the server behaves, and where it is plugged in.'),
+  );
+}
+
+// --- teams -----------------------------------------------------------------
+
+function teamsCard() {
+  const rows = data.teams.map((t) =>
+    h('tr', {},
+      // The name is the way in: everything about one team lives on its own
+      // page, and this table stays a list rather than becoming a form.
+      h('td', {}, h('a', { class: 'row-link', href: `/admin/teams/${t.id}`, text: t.name })),
+      h('td', { class: 'num', text: String(t.members) }),
+      h('td', { class: 'num', text: String(t.open_incidents) }),
+    ));
+
+  return h('div', { class: 'card' },
+    h('h2', { text: 'Teams' }),
+    h('p', { class: 'muted small' },
+      'Open a team for who is in it, the invites into it, and renaming or ',
+      'deleting it. Deleting takes its alerts, incidents, schedule and ',
+      'integrations with it, and is refused while anything is still open.'),
+    h('table', { class: 'admin-table' },
+      h('thead', {}, h('tr', {},
+        h('th', { text: 'Name' }),
+        h('th', { class: 'num', text: 'Members' }),
+        h('th', { class: 'num', text: 'Open' }))),
+      h('tbody', {}, rows)),
+    newTeamForm(),
+  );
+}
+
+function newTeamForm() {
+  const name = h('input', { name: 'name', type: 'text', placeholder: 'New team name', required: true });
+  const form = h('form', { class: 'inline-form' }, name,
+    h('button', { class: 'btn', type: 'submit', text: 'Create' }));
+  form.addEventListener('submit', async (e) => {
+    e.preventDefault();
+    if (busy) return;
+    busy = true;
+    try {
+      await api.createTeam(name.value.trim());
+      name.value = '';
+      await refresh();
+    } catch (err) {
+      error = err.message;
+      render();
+    } finally {
+      busy = false;
+    }
+  });
+  return form;
+}
+
+// --- users -----------------------------------------------------------------
+
+function usersCard() {
+  const rows = data.users.map((u) => {
+    const self = u.id === myID();
+    return h('tr', { class: u.disabled_at ? 'disabled-row' : '' },
+      h('td', {},
+        // The name is the way in: everything about one person lives on their
+        // own page, and this table stays a list rather than becoming a form.
+        h('a', { class: 'row-link', href: `/admin/users/${u.id}`, text: u.username }),
+        u.disabled_at && h('span', { class: 'row-team', text: 'disabled' }),
+        self && h('span', { class: 'you', text: 'you' })),
+      h('td', { class: 'muted', text: u.email }),
+      h('td', {}, u.is_admin ? h('span', { class: 'row-team', text: 'admin' }) : null),
+      h('td', {},
+        // Neither action is offered for your own account: the server refuses
+        // both, and an enabled-looking button that always fails is worse than
+        // no button.
+        !self && h('button', {
+          class: 'btn-sm',
+          type: 'button',
+          text: u.is_admin ? 'Revoke admin' : 'Make admin',
+          onclick: () => setAdmin(u, !u.is_admin),
+        }),
+        !self && h('button', {
+          class: 'btn-sm danger',
+          type: 'button',
+          text: u.disabled_at ? 'Enable' : 'Disable',
+          onclick: () => setDisabled(u, !u.disabled_at),
+        }),
+      ),
+    );
+  });
+
+  return h('div', { class: 'card' },
+    h('h2', { text: 'Users' }),
+    h('p', { class: 'muted small' },
+      'Disabling an account stops it signing in and stops its API keys, and keeps ',
+      'its acknowledgements and timeline entries. Deleting a user erases those. ',
+      'Open a name for their teams, their password and the rest.'),
+    h('table', { class: 'admin-table' },
+      h('thead', {}, h('tr', {},
+        h('th', { text: 'User' }),
+        h('th', { text: 'Email' }),
+        h('th', { text: '' }),
+        h('th', { text: '' }))),
+      h('tbody', {}, rows)),
+    invitePointer(),
+  );
+}
+
+// Adding a person is minting them an invite into a team, not creating a row:
+// whoever accepts it picks their own password, so one never passes through an
+// administrator, and the link carries the team, so they do not land on an empty
+// queue.
+//
+// The form for it lives on the team's own page. It always needed a team beside
+// it, and a picker here was the admission that an invite is a fact about a team
+// rather than about the server.
+function invitePointer() {
+  return h('div', { class: 'invite-block' },
+    h('h3', { text: 'Add someone' }),
+    data.teams.length > 0
+      ? h('p', { class: 'muted small' },
+        'Open the team you want them in, under ',
+        h('a', { class: 'row-link', href: '/admin/teams', text: 'Teams' }),
+        ', and mint an invite there.')
+      : h('p', { class: 'muted small', text: 'Create a team first — an invite has to lead somewhere.' }),
+  );
+}
+
+async function setAdmin(user, next) {
+  if (next && !(await confirm({
+    title: `Make ${user.username} an administrator?`,
+    text: 'They will be able to create and delete users, and grant this to others.',
+    confirmLabel: 'Make admin',
+  }))) return;
+  try {
+    await api.setUserAdmin(user.id, next);
+  } catch (err) {
+    error = err.message;
+  }
+  refresh();
+}
+
+async function setDisabled(user, next) {
+  if (next && !(await confirm({
+    title: `Disable ${user.username}?`,
+    text: 'They cannot sign in and their API keys stop working. Their history stays.',
+    confirmLabel: 'Disable',
+    danger: true,
+  }))) return;
+  try {
+    await api.setUserDisabled(user.id, next);
+  } catch (err) {
+    error = err.message;
+  }
+  refresh();
+}
+
+// --- settings --------------------------------------------------------------
+
+// Seconds are what the API speaks; people think in minutes and hours. The two
+// are converted here rather than in the server, which should keep exactly one
+// unit.
+const UNITS = [
+  { label: 'minutes', seconds: 60 },
+  { label: 'hours', seconds: 3600 },
+  { label: 'days', seconds: 86400 },
+];
+
+function bestUnit(seconds) {
+  for (const u of [...UNITS].reverse()) {
+    if (seconds > 0 && seconds % u.seconds === 0) return u;
+  }
+  return UNITS[0];
+}
+
+function settingsCard() {
+  const editable = data.settings.editable || {};
+  const inputs = new Map();
+
+  const rows = Object.entries(editable).map(([key, s]) => {
+    const unit = bestUnit(s.seconds);
+    const value = h('input', {
+      type: 'number',
+      min: '0',
+      value: String(Math.round(s.seconds / unit.seconds)),
+      class: 'setting-value',
+    });
+    const select = h('select', { class: 'setting-unit' },
+      ...UNITS.map((u) => h('option', {
+        value: String(u.seconds),
+        text: u.label,
+        selected: u.seconds === unit.seconds,
+      })));
+    inputs.set(key, () => Number(value.value) * Number(select.value));
+
+    return h('tr', {},
+      h('td', {}, h('strong', { text: key.replace(/_seconds$/, '').replace(/_/g, ' ') })),
+      h('td', { class: 'muted small', text: s.description }),
+      h('td', {}, value, select),
+    );
+  });
+
+  const form = h('form', { class: 'admin-settings' },
+    h('table', { class: 'admin-table' }, h('tbody', {}, rows)),
+    h('button', { class: 'btn', type: 'submit', text: 'Save settings' }));
+
+  form.addEventListener('submit', async (e) => {
+    e.preventDefault();
+    if (busy) return;
+    busy = true;
+    const body = {};
+    for (const [key, read] of inputs) body[key] = read();
+    try {
+      await api.setAdminSettings(body);
+      await refresh();
+    } catch (err) {
+      error = err.message;
+      render();
+    } finally {
+      busy = false;
+    }
+  });
+
+  const env = Object.entries(data.settings.from_env || {}).map(([k, v]) =>
+    h('tr', {},
+      h('td', {}, h('code', { text: k })),
+      h('td', { class: 'muted', text: v === '' ? '(unset)' : v })));
+
+  return h('div', { class: 'card' },
+    h('h2', { text: 'Settings' }),
+    h('p', { class: 'muted small', text: 'Saved changes take effect on the next sweep — no restart.' }),
+    form,
+    h('h3', { text: 'From the environment' }),
+    h('p', { class: 'muted small' },
+      'Where the server is plugged in, rather than how it behaves. These are set ',
+      'in the deployment and are read-only here. Credentials are never shown.'),
+    h('table', { class: 'admin-table' }, h('tbody', {}, env)),
+  );
+}

internal/web/static/js/adminteam.js

@@ -0,0 +1,341 @@
+// One team, at /admin/teams/{id}: what it is, who is in it, the invites into
+// it, and the two destructive things an administrator can do to it.
+//
+// The mirror of adminuser.js. That page answers "which teams is this person
+// in"; this one answers "who is in this team" for a team the administrator
+// need not be a member of — which the Team tab cannot do, because it only
+// offers teams the viewer is in.
+//
+// Only rendered for a system administrator. The server enforces that on every
+// endpoint regardless, so this view says so rather than pretending to be a
+// gate.
+
+import * as api from './api.js';
+import { h, clear, spinner, confirm, toast, icon } from './ui.js';
+import { state } from './state.js';
+import { navigate } from './app.js';
+import { when } from './format.js';
+
+const view = () => document.getElementById('view-adminteam');
+
+let teamID = null;
+let data = null; // { team, members, users, invites }
+let error = null;
+let busy = false;
+// An invite link is shown once and never stored, so it lives here until the
+// page is left rather than being toasted away after three seconds.
+let freshInvite = null;
+
+export function show(route) {
+  const next = route && route.team != null ? route.team : null;
+  if (next !== teamID) {
+    teamID = next;
+    data = null;
+    error = null;
+    freshInvite = null;
+  }
+  if (!data) clear(view(), spinner());
+  refresh();
+}
+
+export async function refresh() {
+  if (teamID == null || !state.me?.user?.is_admin) {
+    render();
+    return;
+  }
+  try {
+    // The team and its members come from the admin endpoint in one answer:
+    // /teams/{id}/members is member-only and 404s an administrator from
+    // outside the team, deliberately. users() is the add-a-member picker.
+    const [team, users, invites] = await Promise.all([
+      api.adminTeam(teamID),
+      api.users(),
+      api.invites(teamID),
+    ]);
+    data = { team: team.team, members: team.members, users, invites };
+    error = null;
+  } catch (err) {
+    // A team that is gone answers 404, where a missing user is simply absent
+    // from a list adminuser.js already has. So the "no such team" state has to
+    // be recognised here; left to the error banner it would read as a fetch
+    // that failed, which is a different thing and invites a retry.
+    if (err.status === 404) {
+      data = { team: null, members: [], users: [], invites: [] };
+      error = null;
+    } else {
+      error = err.message;
+    }
+  }
+  render();
+}
+
+function render() {
+  const el = view();
+  if (!state.me?.user?.is_admin) {
+    clear(el, backLink(), h('div', { class: 'card' },
+      h('p', { class: 'muted', text: 'Administration is for system administrators. Ask one for access.' })));
+    return;
+  }
+  if (!data) {
+    clear(el, backLink(), error ? h('div', { class: 'load-error', text: error }) : spinner());
+    return;
+  }
+  if (!data.team) {
+    clear(el, backLink(), h('div', { class: 'card' },
+      h('p', { class: 'muted', text: 'No such team. It may have just been deleted.' })));
+    return;
+  }
+  clear(el,
+    backLink(),
+    error && h('div', { class: 'load-error', text: `Showing older data: ${error}` }),
+    identityCard(),
+    membersCard(),
+    invitesCard(),
+    dangerCard(),
+  );
+}
+
+function backLink() {
+  return h('a', { class: 'back-link', href: '/admin/teams' }, icon('chevronLeft'), h('span', { text: 'Teams' }));
+}
+
+// --- identity --------------------------------------------------------------
+
+function identityCard() {
+  const t = data.team;
+  const err = h('p', { class: 'form-error', role: 'alert', hidden: true });
+  const ok = h('p', { class: 'form-ok', role: 'status', hidden: true });
+  const name = h('input', {
+    name: 'name', type: 'text', value: t.name, required: true,
+    autocomplete: 'off', spellcheck: false,
+  });
+  const submit = h('button', { class: 'btn btn-primary', type: 'submit', text: 'Save name' });
+
+  // A field rather than the window.prompt this used to be. The server answers
+  // 409 for a name already taken, and a dialog is the wrong place to read that.
+  const form = h('form', { class: 'inline-form' }, name, submit);
+  form.addEventListener('submit', async (e) => {
+    e.preventDefault();
+    if (busy) return;
+    err.hidden = true;
+    ok.hidden = true;
+    const next = name.value.trim();
+    if (!next || next === t.name) return;
+    busy = true;
+    submit.disabled = true;
+    try {
+      await api.renameTeam(teamID, next);
+      ok.textContent = 'Name saved.';
+      ok.hidden = false;
+      error = null;
+    } catch (ex) {
+      err.textContent = ex.message;
+      err.hidden = false;
+      busy = false;
+      submit.disabled = false;
+      return;
+    }
+    busy = false;
+    submit.disabled = false;
+    await refresh();
+  });
+
+  return h('div', { class: 'card' },
+    h('div', { class: 'user-head' }, h('h2', { text: t.name })),
+    h('dl', { class: 'user-facts' },
+      fact('Created', when(t.created_at)),
+      fact('Members', String(t.members)),
+      fact('Open incidents', String(t.open_incidents)),
+    ),
+    form, err, ok,
+  );
+}
+
+function fact(label, value) {
+  return [h('dt', { text: label }), h('dd', { text: value })];
+}
+
+// --- members ---------------------------------------------------------------
+
+// An administrator passes every team-owner check without being in the team,
+// which is what lets them repair a team whose owner has left. So this card
+// edits rather than reporting what somebody else would have to do.
+function membersCard() {
+  const rows = data.members.map((m) =>
+    h('tr', {},
+      // Unlike the Team tab's own member list, the name is a link: that
+      // person's page is where the rest of them lives.
+      h('td', {}, h('a', { class: 'row-link', href: `/admin/users/${m.user_id}`, text: m.username })),
+      h('td', { class: 'muted small', text: m.role }),
+      h('td', { class: 'row-actions' },
+        h('button', {
+          class: 'btn-sm', type: 'button',
+          text: m.role === 'owner' ? 'Make member' : 'Make owner',
+          // The same endpoint both ways: adding is an upsert on the role.
+          onclick: () => act(() =>
+            api.addTeamMember(teamID, m.user_id, m.role === 'owner' ? 'member' : 'owner')),
+        }),
+        h('button', {
+          class: 'btn-sm danger', type: 'button', text: 'Remove',
+          // The server refuses the last owner with a 409, which act() shows.
+          onclick: () => act(() => api.removeTeamMember(teamID, m.user_id)),
+        }),
+      ),
+    ));
+
+  const inTeam = new Set(data.members.map((m) => m.user_id));
+  // A disabled account cannot sign in, so putting one on a rota would be
+  // staffing the team with somebody who cannot answer.
+  const candidates = data.users.filter((u) => !inTeam.has(u.id) && !u.disabled_at);
+  const pick = h('select', {},
+    ...candidates.map((u) => h('option', { value: String(u.id), text: u.username })));
+  const role = h('select', {},
+    h('option', { value: 'member', text: 'member' }),
+    h('option', { value: 'owner', text: 'owner' }));
+  const form = h('form', { class: 'inline-form' }, pick, role,
+    h('button', { class: 'btn', type: 'submit', text: 'Add' }));
+  form.addEventListener('submit', (e) => {
+    e.preventDefault();
+    act(() => api.addTeamMember(teamID, Number(pick.value), role.value));
+  });
+
+  return h('div', { class: 'card' },
+    h('h2', { text: 'Members' }),
+    data.members.length === 0 && h('p', { class: 'muted small' },
+      'Nobody is in this team. Its queue has no one to work it and its ',
+      'escalation has no one to reach — add somebody, or delete it.'),
+    data.members.length > 0 && h('table', { class: 'admin-table' }, h('tbody', {}, rows)),
+    candidates.length > 0 && form,
+  );
+}
+
+// --- invites ---------------------------------------------------------------
+
+// Adding a person to the server is minting them an invite into a team, not
+// creating a row: whoever accepts it picks their own password, so one never
+// passes through an administrator, and the link carries the team, so they do
+// not land on an empty queue.
+//
+// This lives on the team rather than on the Users page, where it used to be
+// with a team picker beside it. The picker was the admission that an invite is
+// a fact about a team.
+function invitesCard() {
+  const role = h('select', {},
+    h('option', { value: 'member', text: 'member' }),
+    h('option', { value: 'owner', text: 'owner' }));
+  const form = h('form', { class: 'inline-form' }, role,
+    h('button', { class: 'btn', type: 'submit', text: 'Create invite' }));
+  form.addEventListener('submit', async (e) => {
+    e.preventDefault();
+    if (busy) return;
+    busy = true;
+    try {
+      const inv = await api.createInvite(teamID, role.value, 1);
+      freshInvite = inv.url;
+      error = null;
+    } catch (err) {
+      error = err.message;
+    } finally {
+      busy = false;
+    }
+    await refresh();
+  });
+
+  // The server lists spent and revoked invites too, and they are worth seeing:
+  // "who was invited here" is part of the answer to "who is in this team".
+  // Only a live one can be revoked, so only a live one offers the button.
+  const rows = (data.invites || []).map((inv) => {
+    const state = inviteState(inv);
+    return h('tr', { class: state === 'live' ? '' : 'disabled-row' },
+      h('td', {}, h('strong', { text: inv.role })),
+      h('td', { class: 'muted small', text: `${inv.uses}/${inv.max_uses} used` }),
+      h('td', { class: 'muted small', text: state === 'live' ? `expires ${when(inv.expires_at)}` : state }),
+      h('td', { class: 'row-actions' },
+        state === 'live' && h('button', {
+          class: 'btn-sm danger', type: 'button', text: 'Revoke',
+          onclick: () => act(() => api.revokeInvite(teamID, inv.id)),
+        })),
+    );
+  });
+
+  return h('div', { class: 'card' },
+    h('h2', { text: 'Invites' }),
+    h('p', { class: 'muted small' },
+      'An invite link puts somebody in this team and lets them choose their ',
+      'own password. It lasts a week and can be used once.'),
+    rows.length > 0 && h('table', { class: 'admin-table' }, h('tbody', {}, rows)),
+    form,
+    // Shown once and never stored, so it goes on the page to be copied.
+    freshInvite && h('p', { class: 'invite-out' },
+      h('strong', { text: 'Send them this link. It is shown once.' }),
+      h('code', { class: 'invite-link', text: freshInvite })),
+  );
+}
+
+// Why a link no longer works, in the server's own order of precedence: revoked
+// beats spent beats expired. Only 'live' is still usable.
+function inviteState(inv) {
+  if (inv.revoked) return 'revoked';
+  if (inv.uses >= inv.max_uses) return 'used up';
+  if (new Date(inv.expires_at).getTime() <= Date.now()) return 'expired';
+  return 'live';
+}
+
+// --- delete ----------------------------------------------------------------
+
+function dangerCard() {
+  const t = data.team;
+  const blocked = t.open_incidents > 0;
+  return h('div', { class: 'card' },
+    h('h2', { text: 'Delete' }),
+    h('p', { class: 'muted small' },
+      'Its alerts, incidents, schedule and integrations go with it. This ',
+      'cannot be undone. Everybody in it keeps their account and stays in ',
+      'whatever other teams they are in.'),
+    h('button', {
+      class: 'btn btn-danger', type: 'button', text: `Delete ${t.name}`,
+      // Saying so before the click is kinder than a 409 afterwards.
+      disabled: blocked,
+      title: blocked ? 'Resolve its open incidents first' : '',
+      onclick: deleteTeam,
+    }),
+  );
+}
+
+async function deleteTeam() {
+  if (!(await confirm({
+    title: `Delete ${data.team.name}?`,
+    text: 'Its alerts, incidents, schedule and integrations go with it. This cannot be undone.',
+    confirmLabel: 'Delete',
+    danger: true,
+  }))) return;
+  try {
+    await api.deleteTeam(teamID);
+  } catch (err) {
+    error = err.message;
+    render();
+    return;
+  }
+  toast('Team deleted.');
+  // Not act(): there is no longer a page here to refresh.
+  navigate('/admin/teams');
+}
+
+// --- plumbing --------------------------------------------------------------
+
+// act runs a write and reloads. Errors are shown rather than thrown away: the
+// 409 from the last-owner guard, and the one for a duplicate name, are the
+// server explaining itself, and the reader needs to see it.
+async function act(fn) {
+  if (busy) return;
+  busy = true;
+  try {
+    await fn();
+    error = null;
+  } catch (err) {
+    error = err.message;
+  } finally {
+    busy = false;
+  }
+  await refresh();
+}

internal/web/static/js/adminuser.js

@@ -0,0 +1,294 @@
+// One person, at /admin/users/{id}: what they are, what they are in, and the
+// levers an administrator has over the account.
+//
+// A section of its own rather than an expanding row in the Admin tab's table,
+// because memberships and the account actions together are more than a row can
+// hold and still be read on a phone.
+//
+// Like the Admin tab, this hides nothing the server would allow and shows
+// nothing it would refuse: every write here is an endpoint that answers 403
+// without the flag, so the view is a description of the rules rather than an
+// enforcement of them.
+
+import * as api from './api.js';
+import { h, clear, spinner, confirm, toast, icon } from './ui.js';
+import { state, myID } from './state.js';
+import { navigate } from './app.js';
+import { when } from './format.js';
+
+const view = () => document.getElementById('view-adminuser');
+
+let userID = null;
+let data = null; // { user, teams, allTeams }
+let error = null;
+let busy = false;
+
+export function show(route) {
+  const next = route && route.user != null ? route.user : null;
+  if (next !== userID) {
+    userID = next;
+    data = null;
+    error = null;
+  }
+  if (!data) clear(view(), spinner());
+  refresh();
+}
+
+export async function refresh() {
+  if (userID == null || !state.me?.user?.is_admin) {
+    render();
+    return;
+  }
+  try {
+    // The user comes from the list rather than a show endpoint: there is no
+    // GET /api/users/{id}, and adding one for a row the list already carries
+    // would be a second way to say the same thing.
+    const [users, teams, allTeams] = await Promise.all([
+      api.users(),
+      api.userTeams(userID),
+      api.adminTeams(),
+    ]);
+    const user = users.find((u) => u.id === userID) || null;
+    data = { user, teams, allTeams };
+    error = null;
+  } catch (err) {
+    error = err.message;
+  }
+  render();
+}
+
+function render() {
+  const el = view();
+  if (!state.me?.user?.is_admin) {
+    clear(el, backLink(), h('div', { class: 'card' },
+      h('p', { class: 'muted', text: 'Administration is for system administrators. Ask one for access.' })));
+    return;
+  }
+  if (!data) {
+    clear(el, backLink(), error ? h('div', { class: 'load-error', text: error }) : spinner());
+    return;
+  }
+  if (!data.user) {
+    clear(el, backLink(), h('div', { class: 'card' },
+      h('p', { class: 'muted', text: 'No such user. They may have just been deleted.' })));
+    return;
+  }
+  clear(el,
+    backLink(),
+    error && h('div', { class: 'load-error', text: `Showing older data: ${error}` }),
+    identityCard(),
+    teamsCard(),
+    accountCard(),
+  );
+}
+
+function backLink() {
+  return h('a', { class: 'back-link', href: '/admin/users' }, icon('chevronLeft'), h('span', { text: 'Users' }));
+}
+
+// --- identity --------------------------------------------------------------
+
+function identityCard() {
+  const u = data.user;
+  const self = u.id === myID();
+
+  return h('div', { class: 'card' },
+    h('div', { class: 'user-head' },
+      h('h2', { text: u.username }),
+      u.is_admin && h('span', { class: 'row-team', text: 'admin' }),
+      u.disabled_at && h('span', { class: 'row-team', text: 'disabled' }),
+      self && h('span', { class: 'you', text: 'you' })),
+    h('dl', { class: 'user-facts' },
+      fact('Email', u.email),
+      fact('Joined', when(u.created_at)),
+      fact('Notifications', u.ntfy_topic ? `ntfy: ${u.ntfy_topic}` : 'None of their own'),
+      u.disabled_at && fact('Disabled', when(u.disabled_at)),
+    ),
+    // Both of these refuse your own account, and the last administrator's. An
+    // enabled button that always fails is worse than no button.
+    h('div', { class: 'row-actions' },
+      !self && h('button', {
+        class: 'btn', type: 'button',
+        text: u.is_admin ? 'Revoke admin' : 'Make admin',
+        onclick: () => setAdmin(!u.is_admin),
+      }),
+      !self && h('button', {
+        class: 'btn', type: 'button',
+        text: u.disabled_at ? 'Enable account' : 'Disable account',
+        onclick: () => setDisabled(!u.disabled_at),
+      }),
+    ),
+    self && h('p', { class: 'muted small' },
+      'You cannot change your own administrator flag or disable yourself — ',
+      'that is how an install ends up with nobody who can administer it.'),
+  );
+}
+
+function fact(label, value) {
+  return [h('dt', { text: label }), h('dd', { text: value })];
+}
+
+async function setAdmin(next) {
+  if (next && !(await confirm({
+    title: `Make ${data.user.username} an administrator?`,
+    text: 'They will be able to manage every account, configure any team, and grant this to others.',
+    confirmLabel: 'Make admin',
+  }))) return;
+  await act(() => api.setUserAdmin(userID, next));
+}
+
+async function setDisabled(next) {
+  if (next && !(await confirm({
+    title: `Disable ${data.user.username}?`,
+    text: 'They cannot sign in and their API keys stop working. Their acknowledgements and timeline entries stay.',
+    confirmLabel: 'Disable',
+    danger: true,
+  }))) return;
+  await act(() => api.setUserDisabled(userID, next));
+}
+
+// --- teams -----------------------------------------------------------------
+
+// An administrator passes every team-owner check without being in the team,
+// which is what lets them repair a team whose owner has left. So this card
+// edits, rather than reporting what somebody else would have to do.
+//
+// It is the one place membership can be changed from the person's side: the
+// Team tab asks "who is in this team", and answering "which teams is this
+// person in" there means visiting each team in turn.
+function teamsCard() {
+  const rows = data.teams.map((t) =>
+    h('tr', {},
+      // Not a link: the Team tab always shows the viewer's own team, so
+      // sending them there from somebody else's membership would be a lie.
+      h('td', {}, h('strong', { text: t.name })),
+      h('td', { class: 'muted small', text: t.role }),
+      h('td', { class: 'row-actions' },
+        h('button', {
+          class: 'btn-sm', type: 'button',
+          text: t.role === 'owner' ? 'Make member' : 'Make owner',
+          onclick: () => act(() =>
+            api.addTeamMember(t.id, userID, t.role === 'owner' ? 'member' : 'owner')),
+        }),
+        h('button', {
+          class: 'btn-sm danger', type: 'button', text: 'Remove',
+          // The server refuses the last owner with a 409, which act() shows.
+          onclick: () => act(() => api.removeTeamMember(t.id, userID)),
+        }),
+      ),
+    ));
+
+  const inTeam = new Set(data.teams.map((t) => t.id));
+  const candidates = (data.allTeams || []).filter((t) => !inTeam.has(t.id));
+  const pick = h('select', {},
+    ...candidates.map((t) => h('option', { value: String(t.id), text: t.name })));
+  const role = h('select', {},
+    h('option', { value: 'member', text: 'member' }),
+    h('option', { value: 'owner', text: 'owner' }));
+  const form = h('form', { class: 'inline-form' }, pick, role,
+    h('button', { class: 'btn', type: 'submit', text: 'Add' }));
+  form.addEventListener('submit', (e) => {
+    e.preventDefault();
+    act(() => api.addTeamMember(Number(pick.value), userID, role.value));
+  });
+
+  return h('div', { class: 'card' },
+    h('h2', { text: 'Teams' }),
+    data.teams.length === 0 && h('p', { class: 'muted small' },
+      'In no team. They can sign in, but there is no queue for them to work ',
+      'and nothing to page them about.'),
+    data.teams.length > 0 && h('table', { class: 'admin-table' }, h('tbody', {}, rows)),
+    candidates.length > 0 && form,
+  );
+}
+
+// --- account ---------------------------------------------------------------
+
+function accountCard() {
+  const u = data.user;
+  const self = u.id === myID();
+
+  const pw = h('input', {
+    type: 'password', name: 'password', autocomplete: 'new-password',
+    minlength: '10', required: true, placeholder: 'At least 10 characters',
+  });
+  const form = h('form', { class: 'inline-form' }, pw,
+    h('button', { class: 'btn', type: 'submit', text: 'Set password' }));
+  form.addEventListener('submit', async (e) => {
+    e.preventDefault();
+    if (busy) return;
+    busy = true;
+    try {
+      // No current password: that check is for changing your own, and an
+      // administrator setting somebody else's does not know it by design.
+      await api.setPassword(userID, pw.value);
+      pw.value = '';
+      toast(`Password set for ${u.username}. Their other sessions are signed out.`);
+      error = null;
+    } catch (err) {
+      error = err.message;
+    } finally {
+      busy = false;
+    }
+    await refresh();
+  });
+
+  return h('div', { class: 'card' },
+    h('h2', { text: 'Account' }),
+    h('p', { class: 'muted small' },
+      'Setting a password here is how somebody gets their first one, or a new ',
+      'one after forgetting it. It signs them out everywhere else. They change ',
+      'it themselves under Account afterwards.'),
+    self ? h('p', { class: 'muted small' },
+      'Change your own password under Account, where the current one is asked for.')
+      : form,
+    h('h3', { text: 'Delete' }),
+    h('p', { class: 'muted small' },
+      'Deleting erases their acknowledgements and timeline entries — incidents ',
+      'they handled stop saying who did. Disabling keeps the history and is ',
+      'almost always what is meant.'),
+    h('button', {
+      class: 'btn btn-danger', type: 'button', text: `Delete ${u.username}`,
+      disabled: self,
+      title: self ? 'You cannot delete your own account' : '',
+      onclick: deleteUser,
+    }),
+  );
+}
+
+async function deleteUser() {
+  if (!(await confirm({
+    title: `Delete ${data.user.username}?`,
+    text: 'Their API keys go with them, and their name comes off every incident they acknowledged. This cannot be undone.',
+    confirmLabel: 'Delete',
+    danger: true,
+  }))) return;
+  try {
+    await api.deleteUser(userID);
+  } catch (err) {
+    error = err.message;
+    render();
+    return;
+  }
+  toast('User deleted.');
+  navigate('/admin/users');
+}
+
+// --- plumbing --------------------------------------------------------------
+
+// act runs a write and reloads. Errors are shown rather than thrown away: the
+// 409 from the last-owner or last-administrator guard is the server explaining
+// itself, and the reader needs to see it.
+async function act(fn) {
+  if (busy) return;
+  busy = true;
+  try {
+    await fn();
+    error = null;
+  } catch (err) {
+    error = err.message;
+  } finally {
+    busy = false;
+  }
+  await refresh();
+}

internal/web/static/js/alerts.js

@@ -0,0 +1,91 @@
+// The alert feed: Alertmanager's own records, read-only. Each row leads to the
+// incident it belongs to, which is where anything can be done about it.
+
+import * as api from './api.js';
+import { h, clear, badge, emptyState, spinner } from './ui.js';
+import { age, severityClass, labelSummary } from './format.js';
+
+const FILTERS = [
+  { id: 'firing', label: 'Firing', query: { status: 'firing' } },
+  { id: 'resolved', label: 'Resolved', query: { status: 'resolved' } },
+  { id: 'all', label: 'All', query: {} },
+  { id: 'archived', label: 'Archived', query: { archived: 'true' } },
+];
+
+const view = () => document.getElementById('view-alerts');
+
+let filter = 'firing';
+let items = null;
+let error = null;
+
+export function show() {
+  render();
+  refresh();
+}
+
+export async function refresh() {
+  const requested = filter;
+  const f = FILTERS.find((x) => x.id === filter);
+  try {
+    const result = await api.alerts({ ...f.query, limit: 200 });
+    if (requested !== filter) return;
+    items = result;
+    error = null;
+  } catch (err) {
+    if (requested !== filter) return;
+    error = err.message;
+  }
+  render();
+}
+
+function setFilter(id) {
+  if (id === filter) return;
+  filter = id;
+  items = null;
+  render();
+  refresh();
+}
+
+function render() {
+  const chips = h('div', { class: 'chips', role: 'tablist', 'aria-label': 'Filter' },
+    FILTERS.map((f) => h('button', {
+      class: 'chip',
+      type: 'button',
+      role: 'tab',
+      'aria-selected': String(f.id === filter),
+      onclick: () => setFilter(f.id),
+      text: f.label,
+    })));
+
+  let body;
+  if (error && !items) body = h('div', { class: 'load-error', text: error });
+  else if (!items) body = spinner();
+  else if (!items.length) body = emptyState(filter === 'firing' ? 'Nothing firing' : 'No alerts', '', filter === 'firing' ? 'checkCircle' : null);
+  else {
+    body = h('div', { class: 'list' },
+      error && h('div', { class: 'load-error', text: `Showing older data: ${error}` }),
+      items.map(row));
+  }
+  clear(view(), h('div', {}, chips, body));
+}
+
+function row(a) {
+  const summary = (a.annotations && a.annotations.summary) || '';
+  const sev = a.labels && a.labels.severity;
+  const labels = labelSummary(Object.fromEntries(
+    Object.entries(a.labels || {}).filter(([k]) => k !== 'severity')));
+  const linked = a.incident_id != null;
+  return h(linked ? 'a' : 'div', {
+    class: `row st-${a.status} ${linked ? '' : 'no-link'}`,
+    href: linked ? `/incidents/${a.incident_id}` : null,
+  },
+    h('div', { class: 'row-title', text: a.name }),
+    h('div', { class: 'row-age', title: a.starts_at, text: age(a.status === 'firing' ? a.starts_at : a.received_at) }),
+    h('div', { class: 'row-meta' },
+      badge(a.status === 'firing' ? 'Firing' : 'Resolved', `st-${a.status}`),
+      sev && badge(sev, `plain ${severityClass(sev)}`),
+      summary && h('span', { text: summary }),
+      labels && h('span', { class: 'labels', text: labels }),
+    ),
+  );
+}

internal/web/static/js/api.js

@@ -0,0 +1,174 @@
+// The terdut-server client. The page is served by the server itself, so every
+// call is same-origin and carries the session cookie.
+
+export class ApiError extends Error {
+  constructor(status, message) {
+    super(message);
+    this.name = 'ApiError';
+    this.status = status;
+  }
+}
+
+// Called whenever the server says the session is gone, so the app can put the
+// login form back up wherever the user happened to be.
+let onUnauthorized = () => {};
+export function setUnauthorizedHandler(fn) {
+  onUnauthorized = fn;
+}
+
+async function call(method, path, { query, body, signal } = {}) {
+  const url = new URL('/api' + path, location.origin);
+  for (const [k, v] of Object.entries(query || {})) {
+    if (v === '' || v == null) continue;
+    url.searchParams.set(k, v);
+  }
+
+  const headers = { Accept: 'application/json' };
+  if (body !== undefined) headers['Content-Type'] = 'application/json';
+
+  let resp;
+  try {
+    resp = await fetch(url, {
+      method,
+      headers,
+      body: body === undefined ? undefined : JSON.stringify(body),
+      credentials: 'same-origin',
+      signal,
+    });
+  } catch (err) {
+    if (err.name === 'AbortError') throw err;
+    throw new ApiError(0, 'Cannot reach the server.');
+  }
+
+  if (resp.status === 204) return null;
+
+  let data = null;
+  try {
+    data = await resp.json();
+  } catch {
+    /* non-JSON body: keep null */
+  }
+
+  if (!resp.ok) {
+    if (resp.status === 401 && path !== '/login') onUnauthorized();
+    const message = (data && data.error) || `Server answered ${resp.status}.`;
+    throw new ApiError(resp.status, message);
+  }
+  return data;
+}
+
+// session
+export const me = () => call('GET', '/me');
+export const login = (username, password) => call('POST', '/login', { body: { username, password } });
+export const logout = () => call('POST', '/logout');
+export const setPassword = (userID, password, currentPassword) =>
+  call('PUT', `/users/${userID}/password`, { body: { password, current_password: currentPassword } });
+
+// users
+export const users = () => call('GET', '/users');
+
+// What one person is in. /teams answers "what am I in" and cannot be asked
+// about anybody else, which is what the admin page's per-user view needs.
+export const userTeams = (id) => call('GET', `/users/${id}/teams`);
+
+// Where this user's pages go. An empty topic clears it, which the server
+// treats as "no topic of their own" rather than an error.
+export const setNotifyTarget = (id, ntfyTopic) =>
+  call('PUT', `/users/${id}/notify`, { body: { ntfy_topic: ntfyTopic } });
+
+// incidents
+export const incidents = (query, opts) => call('GET', '/incidents', { query, ...opts });
+export const incident = (id) => call('GET', `/incidents/${id}`);
+export const timeline = (id) => call('GET', `/incidents/${id}/timeline`);
+
+export const acknowledge = (id) => call('POST', `/incidents/${id}/acknowledge`);
+export const unacknowledge = (id) => call('DELETE', `/incidents/${id}/acknowledge`);
+export const resolve = (id, resolution) => call('POST', `/incidents/${id}/resolve`, resolution ? { body: { resolution } } : {});
+export const assign = (id, userID) => call('POST', `/incidents/${id}/assign`, { body: { user_id: userID } });
+export const snooze = (id, spec) => call('POST', `/incidents/${id}/snooze`, { body: spec });
+export const unsnooze = (id) => call('DELETE', `/incidents/${id}/snooze`);
+export const archive = (id) => call('POST', `/incidents/${id}/archive`);
+export const unarchive = (id) => call('DELETE', `/incidents/${id}/archive`);
+export const addNote = (id, content, pinned = false) => call('POST', `/incidents/${id}/notes`, { body: { content, pinned } });
+export const similar = (id) => call('GET', `/incidents/${id}/similar`);
+export const deleteNote = (id, eventID) => call('DELETE', `/incidents/${id}/notes/${eventID}`);
+
+// stats
+export const statsIncidents = (query) => call('GET', '/stats/incidents', { query });
+export const statsTop = (query) => call('GET', '/stats/alerts/top', { query });
+export const statsByHour = (query) => call('GET', '/stats/alerts/by-hour', { query });
+export const statsByDay = (query) => call('GET', '/stats/alerts/by-day', { query });
+
+// alerts
+export const alerts = (query, opts) => call('GET', '/alerts', { query, ...opts });
+
+// schedule
+// Sign-up, both halves unauthenticated: the caller has no account yet.
+export const signupInfo = (invite) =>
+  call('GET', '/signup', { query: invite ? { invite } : {} });
+export const signup = (body) => call('POST', '/signup', { body });
+
+export const invites = (id) => call('GET', `/teams/${id}/invites`);
+export const createInvite = (id, role, maxUses) =>
+  call('POST', `/teams/${id}/invites`, { body: { role, max_uses: maxUses } });
+export const revokeInvite = (id, inviteID) => call('DELETE', `/teams/${id}/invites/${inviteID}`);
+
+export const testNotification = () => call('POST', '/me/notify/test');
+export const dismissOnboarding = (dismissed) =>
+  call('PUT', '/me/onboarding', { body: { dismissed } });
+
+export const teams = () => call('GET', '/teams');
+export const createTeam = (name) => call('POST', '/teams', { body: { name } });
+export const renameTeam = (id, name) => call('PUT', `/teams/${id}`, { body: { name } });
+export const deleteTeam = (id) => call('DELETE', `/teams/${id}`);
+
+// A team's own settings. Every write is owner-only and every read is
+// member-only; the server answers 403 and 404 respectively, so the UI shows
+// what the role allows rather than guarding it.
+export const teamMembers = (id) => call('GET', `/teams/${id}/members`);
+export const addTeamMember = (id, userID, role) =>
+  call('POST', `/teams/${id}/members`, { body: { user_id: userID, role } });
+export const removeTeamMember = (id, userID) => call('DELETE', `/teams/${id}/members/${userID}`);
+
+export const integrations = (id) => call('GET', `/teams/${id}/integrations`);
+export const createIntegration = (id, name) =>
+  call('POST', `/teams/${id}/integrations`, { body: { name } });
+export const renameIntegration = (id, integrationID, name) =>
+  call('PATCH', `/teams/${id}/integrations/${integrationID}`, { body: { name } });
+export const deleteIntegration = (id, integrationID) =>
+  call('DELETE', `/teams/${id}/integrations/${integrationID}`);
+
+export const deadmanSwitches = (id) => call('GET', `/teams/${id}/deadman/switches`);
+export const createDeadmanSwitch = (id, body) =>
+  call('POST', `/teams/${id}/deadman/switches`, { body });
+export const deleteDeadmanSwitch = (id, switchID) =>
+  call('DELETE', `/teams/${id}/deadman/switches/${switchID}`);
+
+export const escalation = (id) => call('GET', `/teams/${id}/escalation`);
+export const setEscalation = (id, body) => call('PUT', `/teams/${id}/escalation`, { body });
+
+export const assignSchedule = (id, userID, dates, replace = false) =>
+  call('POST', `/teams/${id}/schedule`, { body: { user_id: userID, dates, replace } });
+export const unassignSchedule = (id, entryID) => call('DELETE', `/teams/${id}/schedule/${entryID}`);
+
+// Administration. Every one of these is refused with 403 for anybody without
+// the flag, so the UI hides the section rather than guarding it.
+export const adminTeams = () => call('GET', '/admin/teams');
+// One team and who is in it: { team, members }. /teams/{id}/members is
+// member-only and answers 404 to an administrator from outside the team, which
+// is the rule rather than an oversight -- this asks the other question.
+export const adminTeam = (id) => call('GET', `/admin/teams/${id}`);
+export const adminSettings = () => call('GET', '/admin/settings');
+export const setAdminSettings = (body) => call('PUT', '/admin/settings', { body });
+export const setUserAdmin = (id, isAdmin) =>
+  call('PUT', `/users/${id}/admin`, { body: { is_admin: isAdmin } });
+export const setUserDisabled = (id, disabled) =>
+  call('PUT', `/users/${id}/disabled`, { body: { disabled } });
+export const deleteUser = (id) => call('DELETE', `/users/${id}`);
+export const schedule = (teamID, from, to) =>
+  call('GET', `/teams/${teamID}/schedule`, { query: { from, to } });
+
+// One entry per team the viewer belongs to, for the teams that have somebody
+// scheduled today. An empty array means nobody anywhere, which is a real answer
+// rather than an error — unlike the pre-teams endpoint, which 404ed.
+export const onCallNow = () => call('GET', '/schedule/current');

internal/web/static/js/app.js

@@ -0,0 +1,419 @@
+// Entry point: session, routing, badges and keyboard.
+
+import * as api from './api.js';
+import * as ui from './ui.js';
+import * as poll from './poll.js';
+import { state, reset, loadTeams } from './state.js';
+import * as queue from './queue.js';
+import * as incident from './incident.js';
+import * as oncall from './oncall.js';
+import * as alerts from './alerts.js';
+import * as stats from './stats.js';
+import * as account from './account.js';
+import * as team from './team.js';
+import * as admin from './admin.js';
+import * as adminuser from './adminuser.js';
+import * as adminteam from './adminteam.js';
+
+const $ = (id) => document.getElementById(id);
+
+// One route per section; /incidents/{id} is the queue with a detail open, and
+// /admin/users/{id} is a section of its own rather than a mode of the Admin
+// tab, because it replaces the page rather than opening beside it.
+const SECTIONS = {
+  queue: { title: 'Queue', view: queue },
+  oncall: { title: 'On-call', view: oncall },
+  alerts: { title: 'Alerts', view: alerts },
+  stats: { title: 'Stats', view: stats },
+  team: { title: 'Team', view: team },
+  admin: { title: 'Admin', view: admin },
+  adminuser: { title: 'User', view: adminuser, nav: 'admin' },
+  adminteam: { title: 'Team', view: adminteam, nav: 'admin' },
+  more: { title: 'Account', view: account },
+};
+
+// The mobile hamburger menu's contents — the same sections the desktop
+// sidebar's .nav-link list carries in index.html, in the same order.
+const NAV_ITEMS = [
+  { path: '/', section: 'queue', label: 'Queue', icon: 'queueList' },
+  { path: '/oncall', section: 'oncall', label: 'On-call', icon: 'calendar' },
+  { path: '/alerts', section: 'alerts', label: 'Alerts', icon: 'bell' },
+  { path: '/stats', section: 'stats', label: 'Stats', icon: 'chart' },
+  { path: '/team', section: 'team', label: 'Team', icon: 'team' },
+  { path: '/admin', section: 'admin', label: 'Admin', icon: 'shield', adminOnly: true },
+  { path: '/more', section: 'more', label: 'Account', icon: 'user' },
+];
+
+function parseRoute(pathname) {
+  const m = pathname.match(/^\/incidents\/(\d+)\/?$/);
+  if (m) return { section: 'queue', incident: Number(m[1]) };
+  const u = pathname.match(/^\/admin\/users\/(\d+)\/?$/);
+  if (u) return { section: 'adminuser', user: Number(u[1]) };
+  // Before the TABS lookup below, which matches a path exactly and would let
+  // /admin/teams/7 fall through to the queue.
+  const g = pathname.match(/^\/admin\/teams\/(\d+)\/?$/);
+  if (g) return { section: 'adminteam', team: Number(g[1]) };
+  const name = pathname.replace(/^\/|\/$/g, '');
+  // The Admin and Team tabs' sub-sections are routes of their own. Each view
+  // owns the table of its own, since each also builds the strip that links to
+  // them; /team is in team.TABS as the overview, so it is matched here too.
+  const t = admin.TABS.find((x) => x.path === `/${name}`);
+  if (t) return { section: 'admin', tab: t.tab };
+  const tt = team.TABS.find((x) => x.path === `/${name}`);
+  if (tt) return { section: 'team', tab: tt.tab };
+  if (name === 'oncall' || name === 'alerts' || name === 'stats' || name === 'more') return { section: name };
+  return { section: 'queue', incident: null };
+}
+
+// What the top bar and the document title call this route. The sub-sections of
+// Admin and Team are pages in their own right, so they say which one rather
+// than the tab's name four or six times; either overview keeps the tab's own
+// name. A tab may carry a `title` where its strip label is too short to name a
+// page on its own.
+function title(r) {
+  const tabs = r.section === 'admin' ? admin.TABS : r.section === 'team' ? team.TABS : null;
+  const t = tabs && r.tab ? tabs.find((x) => x.tab === r.tab) : null;
+  return t ? (t.title || t.label) : SECTIONS[r.section].title;
+}
+
+let route = parseRoute(location.pathname);
+// How many in-app navigations deep we are, so Back can use the browser's
+// history when there is somewhere to go back to, and the queue otherwise.
+let depth = 0;
+let listScroll = 0;
+
+export function navigate(path, { replace = false } = {}) {
+  if (path === location.pathname + location.search) return;
+  if (replace) {
+    history.replaceState({ depth }, '', path);
+  } else {
+    depth += 1;
+    history.pushState({ depth }, '', path);
+  }
+  render();
+}
+
+export function back() {
+  if (depth > 0) history.back();
+  else navigate('/', { replace: true });
+}
+
+window.addEventListener('popstate', (e) => {
+  depth = (e.state && e.state.depth) || 0;
+  render();
+});
+
+function render() {
+  const prev = route;
+  route = parseRoute(location.pathname);
+  const app = $('app');
+
+  for (const name of Object.keys(SECTIONS)) {
+    const el = $(`view-${name}`);
+    el.hidden = name !== route.section;
+    if (name === route.section) $('topbar-title').textContent = title(route);
+  }
+  // A section may light up somebody else's tab: /admin/users/{id} is still the
+  // Admin tab as far as the nav is concerned, since there is no tab of its own.
+  const current = SECTIONS[route.section].nav || route.section;
+  for (const link of document.querySelectorAll('.nav-link')) {
+    if (link.dataset.section === current) link.setAttribute('aria-current', 'page');
+    else link.removeAttribute('aria-current');
+  }
+
+  const detailOpen = route.section === 'queue' && route.incident != null;
+  const wasOpen = prev.section === 'queue' && prev.incident != null;
+  if (detailOpen && !wasOpen) listScroll = window.scrollY;
+  app.classList.toggle('detail-open', detailOpen);
+  $('view-queue').classList.toggle('has-detail', detailOpen);
+
+  if (route.section === 'queue') {
+    queue.show(route.incident);
+    incident.show(route.incident);
+  } else {
+    incident.show(null);
+    SECTIONS[route.section].view.show(route);
+  }
+
+  if (detailOpen && !wasOpen) window.scrollTo(0, 0);
+  else if (!detailOpen && wasOpen) requestAnimationFrame(() => window.scrollTo(0, listScroll));
+  // A changed tab counts as a changed page: stepping from a long user list to
+  // the settings should not land you halfway down them. So does a changed
+  // subject — one team to the next is two pages, not one scrolled page.
+  else if (prev.section !== route.section || prev.tab !== route.tab
+    || prev.user !== route.user || prev.team !== route.team) window.scrollTo(0, 0);
+
+  updateTitle();
+}
+
+// ---------- nav menu ----------
+
+// The mobile hamburger menu: same shape as the sheet-based action menus in
+// incident.js (openSheet + a <ul class="menu"> of menu-item buttons), one
+// item per NAV_ITEMS entry, resolving with a path for navigate() to use.
+function openNavMenu() {
+  const current = SECTIONS[route.section].nav || route.section;
+  const triggered = state.open.filter((i) => i.status === 'triggered').length;
+  const items = NAV_ITEMS.filter((n) => !n.adminOnly || state.me?.user?.is_admin);
+  ui.openSheet(() => [
+    ui.h('h2', { class: 'sheet-title', text: 'Sections' }),
+    ui.h('ul', { class: 'menu', role: 'menu' }, items.map((n) =>
+      ui.h('li', {}, ui.h('button', {
+        class: 'menu-item',
+        type: 'button',
+        role: 'menuitemradio',
+        'aria-checked': String(n.section === current),
+        onclick: () => ui.closeSheet(n.path),
+      },
+        ui.icon(n.icon),
+        n.label,
+        n.section === 'queue' && triggered > 0 && ui.badge(String(triggered), 'st-triggered menu-sub'),
+      ))),
+    ),
+  ]).then((path) => {
+    if (path) navigate(path);
+  });
+}
+
+// ---------- refresh + badges ----------
+
+async function refresh() {
+  state.open = await api.incidents({ sort: 'severity' });
+  updateBadges();
+  const jobs = [];
+  if (route.section === 'queue') {
+    jobs.push(queue.refresh());
+    if (route.incident != null) jobs.push(incident.refresh());
+  } else {
+    const v = SECTIONS[route.section].view;
+    if (v.refresh) jobs.push(v.refresh());
+  }
+  await Promise.allSettled(jobs);
+}
+
+function updateBadges() {
+  const open = state.open.length;
+  const triggered = state.open.filter((i) => i.status === 'triggered').length;
+
+  const pill = $('open-pill');
+  pill.hidden = false;
+  pill.textContent = open ? `${open} open` : 'All clear';
+  pill.classList.toggle('has-triggered', triggered > 0);
+  pill.classList.toggle('all-acked', open > 0 && triggered === 0);
+
+  // Two badges carry this count: the sidebar's Queue tab (desktop) and the
+  // hamburger button (mobile) — only one of the two is ever visible at once.
+  for (const badge of document.querySelectorAll('[data-badge]')) {
+    badge.hidden = triggered === 0;
+    badge.textContent = String(triggered);
+  }
+  updateTitle();
+}
+
+function updateTitle() {
+  const triggered = state.open.filter((i) => i.status === 'triggered').length;
+  const section = title(route);
+  const base = route.section === 'queue' && route.incident == null ? 'terdut' : `${section} · terdut`;
+  document.title = triggered ? `(${triggered}) ${base}` : base;
+}
+
+// ---------- session ----------
+
+async function boot() {
+  ui.initSheet();
+  api.setUnauthorizedHandler(showLogin);
+  document.addEventListener('click', interceptLinks);
+  document.addEventListener('keydown', onKey);
+  $('login-form').addEventListener('submit', onLogin);
+  $('signup-form').addEventListener('submit', onSignup);
+  $('menu-btn').addEventListener('click', openNavMenu);
+
+  // /signup is the one route that works without a session.
+  if (location.pathname.replace(/\/$/, '') === '/signup') {
+    $('boot').hidden = true;
+    await showSignup();
+    return;
+  }
+
+  try {
+    state.me = await api.me();
+    await loadTeams();
+    // The Admin tab exists only for an administrator. Somebody who types /admin
+    // anyway gets the view's own "ask an administrator" card, not a blank page.
+    $('nav-admin').hidden = !state.me?.user?.is_admin;
+    showApp();
+  } catch (err) {
+    if (err.status === 401) showLogin();
+    else showBootError(err);
+  }
+}
+
+function showBootError(err) {
+  ui.clear($('boot'), ui.emptyState('Cannot load terdut', err.message));
+  $('boot').append(ui.h('button', { class: 'btn', onclick: () => location.reload(), text: 'Retry' }));
+}
+
+// The sign-up screen. Reached at /signup, with an optional ?invite= that the
+// server has already judged — the form says whether the link is good before
+// somebody picks a password, rather than after.
+async function showSignup() {
+  poll.stop();
+  ui.closeSheet(null);
+  reset();
+  $('boot').hidden = true;
+  $('app').hidden = true;
+  $('login').hidden = false;
+  $('login-form').hidden = true;
+  $('signup-form').hidden = false;
+
+  const invite = new URLSearchParams(location.search).get('invite');
+  const intro = $('signup-intro');
+  const form = $('signup-form');
+  const teamLabel = $('signup-team-label');
+  form.querySelector('.form-error').hidden = true;
+
+  let info;
+  try {
+    info = await api.signupInfo(invite);
+  } catch (err) {
+    intro.textContent = err.message;
+    return;
+  }
+
+  if (invite && info.invite_valid) {
+    intro.textContent = `You have been invited to ${info.invite_team}.`;
+    teamLabel.hidden = true;
+    form.team_name.required = false;
+  } else if (invite) {
+    // One answer for expired, revoked, used up and never existed, matching the
+    // server: which it was is not a stranger's business.
+    intro.textContent = 'That invite link is not usable. Ask whoever sent it for a new one.';
+    form.querySelector('button[type=submit]').disabled = true;
+  } else if (info.mode === 'open') {
+    intro.textContent = 'Create an account and a team to put your alerts in.';
+    teamLabel.hidden = false;
+    form.team_name.required = true;
+  } else {
+    intro.textContent = 'Sign-up on this server is invite-only. Ask a team owner for a link.';
+    form.querySelector('button[type=submit]').disabled = true;
+  }
+  form.username.focus();
+}
+
+async function onSignup(e) {
+  e.preventDefault();
+  const form = e.currentTarget;
+  const err = form.querySelector('.form-error');
+  const btn = form.querySelector('button[type=submit]');
+  err.hidden = true;
+  btn.disabled = true;
+  try {
+    state.me = await api.signup({
+      username: form.username.value.trim(),
+      email: form.email.value.trim(),
+      password: form.password.value,
+      invite: new URLSearchParams(location.search).get('invite') || undefined,
+      team_name: form.team_name.value.trim() || undefined,
+    });
+    form.password.value = '';
+    // Signing up signs you in, so go straight to the queue rather than to a
+    // login form asking for the credential just chosen.
+    history.replaceState({ depth: 0 }, '', '/');
+    route = parseRoute('/');
+    await loadTeams();
+    $('nav-admin').hidden = !state.me?.user?.is_admin;
+    showApp();
+  } catch (ex) {
+    err.textContent = ex.message;
+    err.hidden = false;
+  } finally {
+    btn.disabled = false;
+  }
+}
+
+function showLogin() {
+  poll.stop();
+  ui.closeSheet(null);
+  reset();
+  $('boot').hidden = true;
+  $('app').hidden = true;
+  $('login').hidden = false;
+  $('signup-form').hidden = true;
+  $('login-form').hidden = false;
+  const form = $('login-form');
+  form.querySelector('.form-error').hidden = true;
+  // Only offer the door that is open. Somebody without an invite on an
+  // invite-only server should be told, not sent to a form that refuses them.
+  api.signupInfo().then((info) => {
+    $('signup-link').hidden = info.mode !== 'open';
+  }).catch(() => {});
+  form.password.value = '';
+  (form.username.value ? form.password : form.username).focus();
+}
+
+async function onLogin(e) {
+  e.preventDefault();
+  const form = e.currentTarget;
+  const err = form.querySelector('.form-error');
+  const btn = form.querySelector('button[type=submit]');
+  err.hidden = true;
+  btn.disabled = true;
+  try {
+    state.me = await api.login(form.username.value.trim(), form.password.value);
+    form.password.value = '';
+    showApp();
+  } catch (ex) {
+    err.textContent = ex.message;
+    err.hidden = false;
+  } finally {
+    btn.disabled = false;
+  }
+}
+
+export async function signOut() {
+  try {
+    await api.logout();
+  } catch {
+    /* the cookie is cleared server-side or already gone */
+  }
+  showLogin();
+}
+
+function showApp() {
+  $('boot').hidden = true;
+  $('login').hidden = true;
+  $('app').hidden = false;
+  render();
+  poll.start(refresh);
+  poll.now();
+}
+
+// ---------- links + keys ----------
+
+function interceptLinks(e) {
+  if (e.defaultPrevented || e.button !== 0 || e.metaKey || e.ctrlKey || e.shiftKey || e.altKey) return;
+  const a = e.target.closest('a[href]');
+  if (!a || a.target || a.origin !== location.origin || a.pathname.startsWith('/api/')) return;
+  e.preventDefault();
+  navigate(a.pathname + a.search);
+}
+
+function onKey(e) {
+  if (e.metaKey || e.ctrlKey || e.altKey || ui.sheetIsOpen() || $('app').hidden) return;
+  const tag = e.target.tagName;
+  if (tag === 'INPUT' || tag === 'TEXTAREA' || tag === 'SELECT') return;
+
+  if (e.key === 'r') {
+    poll.now();
+    e.preventDefault();
+    return;
+  }
+  if (route.section !== 'queue') return;
+  if (route.incident != null && incident.key(e)) {
+    e.preventDefault();
+    return;
+  }
+  if (queue.key(e)) e.preventDefault();
+}
+
+boot();

internal/web/static/js/format.js

@@ -0,0 +1,111 @@
+// Formatting of times, durations and labels.
+
+const MIN = 60 * 1000;
+const HOUR = 60 * MIN;
+const DAY = 24 * HOUR;
+
+// Compact age for list rows: "now", "4m", "3h", "2d".
+export function age(iso, now = Date.now()) {
+  const ms = Math.max(0, now - Date.parse(iso));
+  if (ms < MIN) return 'now';
+  if (ms < HOUR) return `${Math.floor(ms / MIN)}m`;
+  if (ms < DAY) return `${Math.floor(ms / HOUR)}h`;
+  return `${Math.floor(ms / DAY)}d`;
+}
+
+// "4 min ago", "3 h ago", "yesterday"-free: stays unambiguous at 3am.
+export function ago(iso, now = Date.now()) {
+  const a = age(iso, now);
+  return a === 'now' ? 'just now' : `${a} ago`;
+}
+
+// Time remaining until iso, e.g. "1h 20m".
+export function until(iso, now = Date.now()) {
+  return duration(Date.parse(iso) - now);
+}
+
+export function duration(ms) {
+  ms = Math.max(0, ms);
+  if (ms < MIN) return '<1m';
+  const d = Math.floor(ms / DAY);
+  const h = Math.floor((ms % DAY) / HOUR);
+  const m = Math.floor((ms % HOUR) / MIN);
+  if (d) return h ? `${d}d ${h}h` : `${d}d`;
+  if (h) return m ? `${h}h ${m}m` : `${h}h`;
+  return `${m}m`;
+}
+
+const timeFmt = new Intl.DateTimeFormat(undefined, { hour: '2-digit', minute: '2-digit' });
+const dayTimeFmt = new Intl.DateTimeFormat(undefined, {
+  weekday: 'short', day: 'numeric', month: 'short', hour: '2-digit', minute: '2-digit',
+});
+
+// Local timestamp; the date is dropped when it is today.
+export function when(iso) {
+  const d = new Date(iso);
+  const today = new Date();
+  if (d.toDateString() === today.toDateString()) return timeFmt.format(d);
+  return dayTimeFmt.format(d);
+}
+
+export function isFuture(iso) {
+  return iso != null && Date.parse(iso) > Date.now();
+}
+
+// Local calendar dates, as the schedule stores them (YYYY-MM-DD).
+export function isoDate(d) {
+  const y = d.getFullYear();
+  const m = String(d.getMonth() + 1).padStart(2, '0');
+  const day = String(d.getDate()).padStart(2, '0');
+  return `${y}-${m}-${day}`;
+}
+
+export function mondayOf(d) {
+  const r = new Date(d.getFullYear(), d.getMonth(), d.getDate());
+  r.setDate(r.getDate() - ((r.getDay() + 6) % 7));
+  return r;
+}
+
+// ISO 8601 week number: weeks start on Monday and week 1 is the one holding the
+// year's first Thursday, which is what a rota that runs Monday to Sunday means
+// by "week 40". Taken from the Thursday of d's week, whose year is the week's.
+export function isoWeek(d) {
+  const thu = new Date(d.getFullYear(), d.getMonth(), d.getDate());
+  thu.setDate(thu.getDate() + 3 - ((thu.getDay() + 6) % 7));
+  const jan4 = new Date(thu.getFullYear(), 0, 4);
+  return 1 + Math.round(((thu - jan4) / 86400000 - 3 + ((jan4.getDay() + 6) % 7)) / 7);
+}
+
+export function addDays(d, n) {
+  const r = new Date(d);
+  r.setDate(r.getDate() + n);
+  return r;
+}
+
+export const STATUS_LABEL = {
+  triggered: 'Triggered',
+  acknowledged: 'Acknowledged',
+  resolved: 'Resolved',
+  snoozed: 'Snoozed',
+  firing: 'Firing',
+};
+
+export function severityClass(sev) {
+  const s = (sev || '').toLowerCase();
+  if (s === 'critical' || s === 'page' || s === 'error') return 'sev-critical';
+  if (s === 'warning' || s === 'warn') return 'sev-warning';
+  if (s) return 'sev-info';
+  return '';
+}
+
+// A one-line summary of the group labels, without the one the title already shows.
+export function labelSummary(labels, skip = 'alertname') {
+  return Object.entries(labels || {})
+    .filter(([k]) => k !== skip)
+    .map(([k, v]) => `${k}=${v}`)
+    .join(' · ');
+}
+
+export function initial(name) {
+  return (name || '?').trim().charAt(0) || '?';
+}

internal/web/static/js/incident.js

@@ -0,0 +1,608 @@
+// Incident detail: facts, member alerts, the timeline with notes, and the
+// action bar that carries everything a responder does to an incident.
+
+import * as api from './api.js';
+import * as poll from './poll.js';
+import {
+  h, clear, icon, badge, labelChip, openSheet, closeSheet, confirm, toast, spinner, emptyState,
+} from './ui.js';
+import {
+  ago, when, until, isFuture, severityClass, STATUS_LABEL,
+} from './format.js';
+import { myID, users } from './state.js';
+import { back } from './app.js';
+
+const pane = () => document.getElementById('detail');
+
+let currentID = null;
+let inc = null;
+let events = [];
+let similarList = [];
+let error = null;
+let busy = false;
+
+export function show(id) {
+  if (id === currentID) return;
+  currentID = id;
+  inc = null;
+  events = [];
+  error = null;
+  if (id == null) {
+    renderPlaceholder();
+    return;
+  }
+  render();
+  refresh();
+}
+
+export async function refresh() {
+  const id = currentID;
+  if (id == null) return;
+  try {
+    // Similar incidents are a courtesy: an older server answers 404 and a
+    // failure here must not hide the incident itself.
+    const [i, t, sim] = await Promise.all([
+      api.incident(id), api.timeline(id), api.similar(id).catch(() => []),
+    ]);
+    if (id !== currentID) return;
+    inc = i;
+    events = t;
+    similarList = sim;
+    error = null;
+  } catch (err) {
+    if (id !== currentID) return;
+    error = err.status === 404 ? 'This incident does not exist.' : err.message;
+  }
+  render();
+}
+
+function renderPlaceholder() {
+  clear(pane(), h('div', { class: 'detail-placeholder' },
+    h('div', {}, icon('flag', 'icon'), h('p', { text: 'Select an incident to see its alerts and timeline.' }))));
+}
+
+function render() {
+  const head = h('div', { class: 'detail-head' },
+    h('button', { class: 'btn btn-ghost btn-icon back', type: 'button', 'aria-label': 'Back to queue', onclick: back },
+      icon('back')),
+    h('span', { class: 'crumb', text: currentID != null ? `Incident #${currentID}` : '' }),
+    inc && h('button', { class: 'btn btn-ghost btn-icon copy', type: 'button', 'aria-label': 'Copy incident', title: 'Copy incident (y)', onclick: copyIncident },
+      icon('copy')),
+  );
+
+  if (!inc) {
+    clear(pane(), h('div', { class: 'detail' }, head,
+      error ? h('div', { class: 'load-error', text: error }) : spinner()));
+    return;
+  }
+
+  // Keep the scroll position across the periodic re-render.
+  const scroller = document.querySelector('.pane-detail');
+  const top = scroller ? scroller.scrollTop : 0;
+
+  clear(pane(),
+    h('article', { class: 'detail' },
+      head,
+      error && h('div', { class: 'load-error', text: `Showing older data: ${error}` }),
+      h('h1', { class: 'detail-title', text: inc.title }),
+      h('div', { class: 'detail-badges' }, statusBadges()),
+      facts(),
+      groupLabels(),
+      alertsSection(),
+      similarSection(),
+      timelineSection(),
+    ),
+    actionBar(),
+  );
+  if (scroller) scroller.scrollTop = top;
+}
+
+function statusBadges() {
+  const out = [];
+  if (inc.severity) out.push(badge(inc.severity, `plain ${severityClass(inc.severity)}`));
+  out.push(badge(STATUS_LABEL[inc.status] || inc.status, `st-${inc.status}`));
+  if (inc.status !== 'resolved' && isFuture(inc.snoozed_until)) {
+    out.push(badge(`Snoozed · ${until(inc.snoozed_until)} left`, 'st-snoozed'));
+  }
+  // Where it is on the ladder, while it is still climbing. The queue shows
+  // what happened; this says what happens next, which is the question somebody
+  // looking at an unacknowledged incident actually has.
+  if (inc.escalation_level > 0) {
+    const left = inc.escalation_due_at && isFuture(inc.escalation_due_at)
+      ? ` · next in ${until(inc.escalation_due_at)}`
+      : ' · next page due';
+    out.push(badge(`Escalating · level ${inc.escalation_level}${left}`, 'st-triggered'));
+  }
+  if (inc.archived_at) out.push(badge('Archived', 'plain'));
+  return out;
+}
+
+function who(id, name) {
+  if (id != null && id === myID()) return 'you';
+  return name || 'someone';
+}
+
+function facts() {
+  const rows = [];
+  const add = (k, ...v) => rows.push(h('dt', { text: k }), h('dd', {}, ...v));
+  add('Triggered', when(inc.triggered_at), h('span', { class: 'sub', text: ` · ${ago(inc.triggered_at)}` }));
+  if (inc.acknowledged_at) {
+    add('Acknowledged', `${who(inc.acknowledged_by_id, inc.acknowledged_by)} · ${when(inc.acknowledged_at)}`);
+  }
+  add('Assigned', inc.assigned_to_id != null ? who(inc.assigned_to_id, inc.assigned_to) : 'Unassigned');
+  if (inc.status !== 'resolved' && isFuture(inc.snoozed_until)) {
+    add('Snoozed until', when(inc.snoozed_until));
+  }
+  if (inc.escalation_level > 0 && inc.escalation_due_at) {
+    add('Escalates next', when(inc.escalation_due_at),
+      h('span', { class: 'sub', text: ` · level ${inc.escalation_level}` }));
+  }
+  if (inc.resolved_at) {
+    const how = inc.resolution_source === 'manual' ? 'by hand' : 'alerts stopped firing';
+    add('Resolved', when(inc.resolved_at), h('span', { class: 'sub', text: ` · ${how}` }));
+  }
+  if (inc.archived_at) add('Archived', when(inc.archived_at));
+  return h('div', { class: 'card' }, h('dl', { class: 'facts' }, rows));
+}
+
+function groupLabels() {
+  const entries = Object.entries(inc.group_labels || {});
+  if (!entries.length) return null;
+  return h('section', { class: 'section' },
+    h('h2', { class: 'section-title', text: 'Grouped by' }),
+    h('div', { class: 'labels-wrap' }, entries.map(([k, v]) => labelChip(k, v))),
+  );
+}
+
+function alertsSection() {
+  const list = inc.alerts || [];
+  const firing = list.filter((a) => a.status === 'firing').length;
+  return h('section', { class: 'section' },
+    h('h2', { class: 'section-title' },
+      h('span', { text: `Alerts (${list.length})` }),
+      firing ? h('span', { text: `${firing} firing` }) : null),
+    list.length
+      ? h('div', { class: 'card' }, list.map(alertItem))
+      : h('div', { class: 'card card-pad', text: 'No alerts attached.' }),
+  );
+}
+
+function alertItem(a) {
+  const summary = (a.annotations && (a.annotations.summary || a.annotations.description)) || '';
+  const labels = Object.entries(a.labels || {});
+  return h('div', { class: 'alert-item' },
+    h('div', { class: 'alert-item-head' },
+      h('span', { class: 'alert-item-name', text: a.name }),
+      badge(a.status === 'firing' ? 'Firing' : 'Resolved', `st-${a.status}`)),
+    summary && h('div', { class: 'alert-item-summary', text: summary }),
+    h('div', { class: 'alert-item-foot' },
+      h('span', { text: `Started ${ago(a.starts_at)}` }),
+      h('span', { text: `Last seen ${ago(a.received_at)}` }),
+      a.generator_url && h('a', { href: a.generator_url, target: '_blank', rel: 'noopener noreferrer' }, 'Source ↗'),
+    ),
+    labels.length > 0 && h('details', {},
+      h('summary', { text: `${labels.length} labels` }),
+      h('div', { class: 'labels-wrap' }, labels.map(([k, v]) => labelChip(k, v)))),
+  );
+}
+
+// ---------- timeline ----------
+
+// named spells users out instead of "you", for text that leaves this page.
+function eventText(ev, named = false) {
+  const person = ev.user_id != null ? (named ? ev.username || 'someone' : who(ev.user_id, ev.username)) : null;
+  const strong = (t) => h('span', { class: 'who', text: t || 'someone' });
+  const alertName = () => {
+    const a = (inc.alerts || []).find((x) => x.id === ev.alert_id);
+    return a ? a.name : 'an alert';
+  };
+  switch (ev.type) {
+    case 'triggered': return ['Incident triggered'];
+    case 'alert_added': return [`Alert added: ${alertName()}`];
+    case 'alert_resolved': return [`Alert resolved: ${alertName()}`];
+    case 'acknowledged': return [strong(person), ' acknowledged'];
+    case 'unacknowledged': return [strong(person), ' cleared the acknowledgement'];
+    case 'assigned': return ['Assigned to ', strong(person)];
+    case 'snoozed': return [strong(person), ` snoozed until ${ev.detail ? when(ev.detail) : '…'}`];
+    case 'unsnoozed': return [strong(person), ' ended the snooze'];
+    case 'resolved': return person ? [strong(person), ' resolved the incident'] : ['Resolved: every alert stopped firing'];
+    case 'note': return [strong(person), ' added a note'];
+    case 'resolution_note': return [strong(person), ' noted what fixed it'];
+    case 'notified': {
+      const to = person ? strong(person) : 'the fallback topic';
+      if (ev.detail === 'reminder') return ['Reminder sent to ', to];
+      if (ev.detail === 'resolved') return ['Resolution sent to ', to];
+      return ['Paged ', to];
+    }
+    case 'notify_failed': return ['Notification failed', ev.detail ? `: ${ev.detail}` : ''];
+    case 'deadman_silent': return ['Heartbeat went silent', ev.detail ? ` (${ev.detail})` : ''];
+    default: return [ev.type, ev.detail ? `: ${ev.detail}` : ''];
+  }
+}
+
+// Earlier incidents with the same signature that someone left notes on, the
+// ones that recorded what fixed it first. Plain notes are on that incident's
+// own page.
+function similarSection() {
+  if (!similarList.length) return null;
+  return h('section', { class: 'section' },
+    h('h2', { class: 'section-title' }, h('span', { text: 'Seen before' })),
+    h('div', { class: 'card' },
+      h('ul', { class: 'similar' }, similarList.map((s) => h('li', { class: 'similar-item' },
+        h('a', { href: `/incidents/${s.id}`, text: `#${s.id} ${s.title}` }),
+        h('div', { class: 'sub', text: `${when(s.resolved_at)} · ${ago(s.resolved_at)}${s.note_count ? ` · ${s.note_count} note${s.note_count === 1 ? '' : 's'}` : ''}` }),
+        ...s.resolution_notes.map((n) => h('div', { class: 'note note-fix', text: n.detail || '' })),
+      )))),
+  );
+}
+
+function timelineSection() {
+  const sorted = [...events].sort((a, b) => Date.parse(a.created_at) - Date.parse(b.created_at) || a.id - b.id);
+  return h('section', { class: 'section' },
+    h('h2', { class: 'section-title' },
+      h('span', { text: 'Timeline' }),
+      h('button', { class: 'btn btn-ghost btn-sm', type: 'button', onclick: addNote },
+        icon('note'), 'Add note')),
+    h('div', { class: 'card' },
+      sorted.length
+        ? h('ol', { class: 'timeline' }, sorted.map(timelineItem))
+        : emptyState('No events yet', '')),
+  );
+}
+
+const isNote = (ev) => ev.type === 'note' || ev.type === 'resolution_note';
+
+function timelineItem(ev) {
+  const mine = isNote(ev) && ev.user_id === myID();
+  return h('li', { class: `tl-item tl-${ev.type}` },
+    h('span', { class: 'tl-dot' }),
+    h('div', { class: 'tl-body' },
+      h('div', { class: 'tl-text' }, eventText(ev)),
+      h('div', { class: 'tl-time', title: ev.created_at, text: `${when(ev.created_at)} · ${ago(ev.created_at)}` }),
+      isNote(ev) && h('div', { class: ev.type === 'resolution_note' ? 'note note-fix' : 'note', text: ev.detail || '' }),
+      mine && h('div', { class: 'note-actions' },
+        h('button', { class: 'btn btn-ghost btn-sm', type: 'button', onclick: () => deleteNote(ev) }, icon('trash'), 'Delete')),
+    ),
+  );
+}
+
+// ---------- copy ----------
+
+const fence = (rows) => ['```', ...rows, '```'];
+const pairs = (obj) => Object.entries(obj || {}).sort(([a], [b]) => a.localeCompare(b)).map(([k, v]) => `${k}=${v}`);
+
+// incidentMarkdown is everything on this page as text that reads well in a chat
+// or an agent prompt. Times are ISO 8601, since "3 min ago" means nothing once
+// it has been pasted somewhere else.
+function incidentMarkdown() {
+  const out = [`# Incident #${inc.id}: ${inc.title}`, ''];
+  const add = (k, v) => { if (v != null && v !== '') out.push(`- ${k}: ${v}`); };
+  add('Status', inc.status);
+  add('Severity', inc.severity);
+  add('Team', inc.team_name);
+  add('Assigned to', inc.assigned_to_id != null ? inc.assigned_to || 'someone' : 'unassigned');
+  add('Triggered', inc.triggered_at);
+  if (inc.acknowledged_at) add('Acknowledged', `${inc.acknowledged_at} by ${inc.acknowledged_by || 'someone'}`);
+  if (isOpen() && isFuture(inc.snoozed_until)) add('Snoozed until', inc.snoozed_until);
+  if (inc.escalation_level > 0) add('Escalation level', inc.escalation_level);
+  if (inc.resolved_at) add('Resolved', `${inc.resolved_at} (${inc.resolution_source === 'manual' ? 'manually' : 'all alerts stopped firing'})`);
+  if (inc.archived_at) add('Archived', inc.archived_at);
+  const group = pairs(inc.group_labels);
+  if (group.length) out.push('- Grouped by:', ...group.map((g) => `  - ${g}`));
+
+  const alerts = inc.alerts || [];
+  out.push('', `## Alerts (${alerts.length})`);
+  for (const a of alerts) {
+    out.push('', `### ${a.name} (${a.status})`);
+    out.push(`- Started: ${a.starts_at}`);
+    if (a.status === 'resolved' && a.ends_at) out.push(`- Ended: ${a.ends_at}`);
+    if (a.generator_url) out.push(`- Source: ${a.generator_url}`);
+    const labels = pairs(a.labels);
+    if (labels.length) out.push('', 'Labels:', ...fence(labels));
+    const annotations = Object.entries(a.annotations || {}).sort(([x], [y]) => x.localeCompare(y));
+    if (annotations.length) out.push('', 'Annotations:', ...fence(annotations.map(([k, v]) => `${k}: ${v}`)));
+  }
+
+  const sorted = [...events].sort((a, b) => Date.parse(a.created_at) - Date.parse(b.created_at) || a.id - b.id);
+  if (sorted.length) {
+    out.push('', '## Timeline', '');
+    for (const ev of sorted) {
+      const text = eventText(ev, true).map((f) => (f instanceof Node ? f.textContent : f)).join('');
+      out.push(`- ${ev.created_at} ${text}`);
+      if (isNote(ev) && ev.detail) {
+        const label = ev.type === 'resolution_note' ? '  (what fixed it)' : '';
+        out.push(...(label ? [label] : []), ...ev.detail.split('\n').map((l) => `  > ${l}`));
+      }
+    }
+  }
+
+  if (similarList.length) {
+    out.push('', '## Seen before', '', 'Earlier incidents with the same signature:');
+    for (const s of similarList) {
+      out.push(`- #${s.id} ${s.title} (resolved ${s.resolved_at})`);
+      for (const n of s.resolution_notes || []) {
+        out.push('  - What fixed it:', ...(n.detail || '').split('\n').map((l) => `    > ${l}`));
+      }
+    }
+  }
+
+  out.push('', `_Copied from Terminal Duty at ${new Date().toISOString()}_`, '');
+  return out.join('\n');
+}
+
+// writeClipboard falls back to execCommand: the async API needs a secure
+// context, and this server is often reached over plain HTTP.
+async function writeClipboard(text) {
+  try {
+    await navigator.clipboard.writeText(text);
+    return;
+  } catch {
+    // fall through
+  }
+  const ta = h('textarea', { readonly: true, 'aria-hidden': 'true', class: 'clip-buffer' });
+  ta.value = text;
+  document.body.append(ta);
+  ta.select();
+  try {
+    if (!document.execCommand('copy')) throw new Error('copy refused');
+  } finally {
+    ta.remove();
+  }
+}
+
+async function copyIncident() {
+  if (!inc) return;
+  try {
+    await writeClipboard(incidentMarkdown());
+    toast('Copied incident');
+  } catch {
+    toast('Could not copy', 'error');
+  }
+}
+
+// ---------- actions ----------
+
+const isOpen = () => inc.status !== 'resolved';
+const isSnoozed = () => isOpen() && isFuture(inc.snoozed_until);
+
+function actionBar() {
+  let primary;
+  let secondary;
+  if (inc.status === 'triggered') {
+    primary = h('button', { class: 'btn btn-primary', type: 'button', onclick: acknowledge }, icon('check'), 'Acknowledge');
+  } else if (inc.status === 'acknowledged') {
+    primary = h('button', { class: 'btn btn-primary', type: 'button', onclick: resolve }, icon('checkCircle'), 'Resolve');
+  } else {
+    primary = inc.archived_at
+      ? h('button', { class: 'btn btn-primary', type: 'button', onclick: unarchive }, icon('undo'), 'Unarchive')
+      : h('button', { class: 'btn btn-primary', type: 'button', onclick: archive }, icon('archive'), 'Archive');
+  }
+  if (isOpen()) {
+    secondary = isSnoozed()
+      ? h('button', { class: 'btn', type: 'button', onclick: unsnooze }, icon('bell'), 'Unsnooze')
+      : h('button', { class: 'btn', type: 'button', onclick: snooze }, icon('clock'), 'Snooze');
+  } else {
+    secondary = h('button', { class: 'btn', type: 'button', onclick: addNote }, icon('note'), 'Note');
+  }
+  const more = h('button', { class: 'btn btn-icon', type: 'button', 'aria-label': 'More actions', onclick: moreMenu }, icon('more'));
+  const bar = h('div', { class: 'actionbar' }, primary, secondary, more);
+  if (busy) for (const b of bar.querySelectorAll('button')) b.disabled = true;
+  return bar;
+}
+
+// run performs one action, then reloads the incident and the queue.
+async function run(fn, done) {
+  if (busy) return;
+  busy = true;
+  render();
+  try {
+    await fn();
+    if (done) toast(done);
+  } catch (err) {
+    toast(err.message, 'error');
+  } finally {
+    busy = false;
+    await refresh();
+    poll.now();
+  }
+}
+
+function acknowledge() {
+  const id = inc.id;
+  return run(() => api.acknowledge(id), 'Acknowledged');
+}
+
+function unacknowledge() {
+  const id = inc.id;
+  return run(() => api.unacknowledge(id), 'Acknowledgement cleared');
+}
+
+async function resolve() {
+  const id = inc.id;
+  const res = await openSheet(() => {
+    const textarea = h('textarea', {
+      name: 'resolution', autofocus: true, maxlength: '10000',
+      placeholder: 'What fixed it? Optional, shown on the next similar incident.',
+    });
+    const form = h('form', {
+      class: 'sheet-form',
+      onsubmit: (e) => {
+        e.preventDefault();
+        closeSheet({ resolution: textarea.value.trim() });
+      },
+    },
+      h('h2', { class: 'sheet-title', text: 'Resolve this incident?' }),
+      h('p', {
+        text: 'Resolving is final. If these alerts fire again they open a new incident, '
+          + 'and if any are still firing this one stays closed regardless. '
+          + 'Use snooze if you only need it out of the way.',
+      }),
+      textarea,
+      h('div', { class: 'sheet-actions' },
+        h('button', { class: 'btn', type: 'button', onclick: () => closeSheet(null), text: 'Cancel' }),
+        h('button', { class: 'btn btn-danger', type: 'submit', text: 'Resolve' })),
+    );
+    textarea.addEventListener('keydown', (e) => {
+      if (e.key === 'Enter' && (e.ctrlKey || e.metaKey)) form.requestSubmit();
+    });
+    return form;
+  });
+  if (res) await run(() => api.resolve(id, res.resolution), 'Resolved');
+}
+
+function archive() {
+  const id = inc.id;
+  return run(() => api.archive(id), 'Archived');
+}
+
+function unarchive() {
+  const id = inc.id;
+  return run(() => api.unarchive(id), 'Unarchived');
+}
+
+function unsnooze() {
+  const id = inc.id;
+  return run(() => api.unsnooze(id), 'Snooze ended');
+}
+
+async function snooze() {
+  const id = inc.id;
+  const tomorrow9 = new Date();
+  tomorrow9.setDate(tomorrow9.getDate() + 1);
+  tomorrow9.setHours(9, 0, 0, 0);
+
+  const options = [
+    ['30 minutes', { duration: '30m' }],
+    ['1 hour', { duration: '1h' }],
+    ['2 hours', { duration: '2h' }],
+    ['4 hours', { duration: '4h' }],
+    ['8 hours', { duration: '8h' }],
+    ['Until 09:00 tomorrow', { until: tomorrow9.toISOString() }],
+  ];
+  const spec = await openSheet(() => [
+    h('h2', { class: 'sheet-title', text: 'Snooze' }),
+    h('p', { class: 'sheet-text', text: 'Hide it from the queue for a while. It comes back on its own.' }),
+    h('ul', { class: 'menu' }, options.map(([label, value]) =>
+      h('li', {}, h('button', { class: 'menu-item', type: 'button', onclick: () => closeSheet(value) },
+        icon('clock'), label)))),
+  ]);
+  if (spec) await run(() => api.snooze(id, spec), 'Snoozed');
+}
+
+async function assign() {
+  const id = inc.id;
+  let list;
+  let onCall;
+  try {
+    [list, onCall] = await Promise.all([users(), api.onCallNow()]);
+  } catch (err) {
+    toast(err.message, 'error');
+    return;
+  }
+  const me = myID();
+  const sorted = [...list].sort((a, b) => (b.id === me) - (a.id === me) || a.username.localeCompare(b.username));
+  const userID = await openSheet(() => [
+    h('h2', { class: 'sheet-title', text: 'Assign to' }),
+    h('ul', { class: 'menu', role: 'menu' }, sorted.map((u) =>
+      h('li', {}, h('button', {
+        class: 'menu-item',
+        type: 'button',
+        role: 'menuitemradio',
+        'aria-checked': String(u.id === inc.assigned_to_id),
+        onclick: () => closeSheet(u.id),
+      },
+        icon('user'),
+        u.id === me ? `${u.username} (you)` : u.username,
+        onCall && onCall.user_id === u.id ? h('span', { class: 'menu-sub', text: 'on call' }) : null,
+      )))),
+  ]);
+  if (userID != null) await run(() => api.assign(id, userID), 'Assigned');
+}
+
+async function addNote() {
+  const id = inc.id;
+  const content = await openSheet(() => {
+    const textarea = h('textarea', {
+      name: 'content', required: true, autofocus: true, placeholder: 'What did you find? What did you do?', maxlength: '10000',
+    });
+    const fix = h('input', { type: 'checkbox', name: 'fix' });
+    const form = h('form', {
+      class: 'sheet-form',
+      onsubmit: (e) => {
+        e.preventDefault();
+        const v = textarea.value.trim();
+        if (v) closeSheet({ content: v, pinned: fix.checked });
+      },
+    },
+      h('h2', { class: 'sheet-title', text: 'Add note' }),
+      textarea,
+      h('label', { class: 'check' }, fix, ' This is what fixed it (shown on similar incidents)'),
+      h('div', { class: 'sheet-actions' },
+        h('button', { class: 'btn', type: 'button', onclick: () => closeSheet(null), text: 'Cancel' }),
+        h('button', { class: 'btn btn-primary', type: 'submit', text: 'Save note' })),
+    );
+    // Ctrl/Cmd+Enter saves, as in most note fields.
+    textarea.addEventListener('keydown', (e) => {
+      if (e.key === 'Enter' && (e.ctrlKey || e.metaKey)) form.requestSubmit();
+    });
+    return form;
+  });
+  if (content) await run(() => api.addNote(id, content.content, content.pinned), 'Note added');
+}
+
+async function deleteNote(ev) {
+  const id = inc.id;
+  const ok = await confirm({ title: 'Delete this note?', text: ev.detail || '', confirmLabel: 'Delete', danger: true });
+  if (ok) await run(() => api.deleteNote(id, ev.id), 'Note deleted');
+}
+
+async function moreMenu() {
+  const item = (iconName, label, fn, cls = '') =>
+    h('li', {}, h('button', { class: `menu-item ${cls}`, type: 'button', onclick: () => closeSheet(fn) }, icon(iconName), label));
+
+  const items = [];
+  if (isOpen()) {
+    if (inc.status === 'triggered') items.push(item('check', 'Acknowledge', acknowledge));
+    else items.push(item('undo', 'Clear acknowledgement', unacknowledge));
+    items.push(item('user', 'Assign…', assign));
+    items.push(isSnoozed() ? item('bell', 'End snooze', unsnooze) : item('clock', 'Snooze…', snooze));
+    items.push(item('note', 'Add note…', addNote));
+    items.push(item('copy', 'Copy incident', copyIncident));
+    items.push(h('li', { class: 'menu-sep', role: 'separator' }));
+    items.push(item('checkCircle', 'Resolve…', resolve, 'danger'));
+  } else {
+    items.push(item('note', 'Add note…', addNote));
+    items.push(item('copy', 'Copy incident', copyIncident));
+    items.push(inc.archived_at ? item('undo', 'Unarchive', unarchive) : item('archive', 'Archive', archive));
+  }
+
+  const fn = await openSheet(() => [
+    h('h2', { class: 'sheet-title', text: inc.title }),
+    h('ul', { class: 'menu' }, items),
+  ]);
+  if (fn) await fn();
+}
+
+// key handles the detail's shortcuts. Returns true when it used the key.
+export function key(e) {
+  if (!inc) {
+    if (e.key === 'Escape') {
+      back();
+      return true;
+    }
+    return false;
+  }
+  switch (e.key) {
+    case 'Escape': back(); return true;
+    case 'a': if (inc.status === 'triggered') acknowledge(); return true;
+    case 'A': if (inc.status === 'acknowledged') unacknowledge(); return true;
+    case 'R': if (isOpen()) resolve(); return true;
+    case 's': if (isOpen()) assign(); return true;
+    case 'z': if (isOpen() && !isSnoozed()) snooze(); return true;
+    case 'Z': if (isSnoozed()) unsnooze(); return true;
+    case 'c': addNote(); return true;
+    case 'y': copyIncident(); return true;
+    case 'x': if (!isOpen()) (inc.archived_at ? unarchive() : archive()); return true;
+    default: return false;
+  }
+}

internal/web/static/js/onboarding.js

@@ -0,0 +1,147 @@
+// The first-run checklist: the four things a new install or a new person has
+// to do before an alert reaches a phone.
+//
+// It is computed from what the server already knows rather than from stored
+// progress — a topic is set or it is not, an integration exists or it does not
+// — so it cannot claim a step is done when it is not, and it comes back by
+// itself if somebody deletes their integration a month later.
+//
+// Dismissal is the one piece of state, kept per user so finishing on a laptop
+// does not leave the phone nagging.
+
+import * as api from './api.js';
+import { h, clear, spinner } from './ui.js';
+import { state, currentTeam } from './state.js';
+import { navigate } from './app.js';
+import { isoDate } from './format.js';
+
+let steps = null;
+let error = null;
+let busy = false;
+let testResult = null;
+
+// done() is deliberately a question about the world, not a flag: each step asks
+// the data whether it happened.
+export async function load() {
+  const team = currentTeam();
+  if (!team) {
+    steps = null;
+    return;
+  }
+  try {
+    const [schedule, integrations, alerts] = await Promise.all([
+      api.schedule(team.id, isoDate(new Date()), isoDate(new Date())),
+      api.integrations(team.id),
+      api.alerts({ limit: 1 }),
+    ]);
+    steps = [
+      {
+        id: 'topic',
+        title: 'Set where your pages go',
+        text: 'An ntfy topic on your account. Without one, incidents assigned to you page the team’s fallback topic instead of your phone.',
+        done: Boolean(state.me?.user?.ntfy_topic),
+        action: { label: 'Account', go: '/more' },
+      },
+      {
+        id: 'rota',
+        title: 'Put somebody on call',
+        text: 'An incident opens assigned to whoever the rota says is on call today. With an empty rota it opens unassigned.',
+        done: (schedule || []).length > 0,
+        action: { label: 'Team', go: '/team' },
+      },
+      {
+        id: 'integration',
+        title: 'Create an alert source',
+        text: 'Alerts arrive on an integration key, which says which team they belong to. Nothing can reach this team without one.',
+        done: (integrations || []).length > 0,
+        action: { label: 'Team', go: '/team' },
+      },
+      {
+        id: 'alert',
+        title: 'Send a test alert',
+        text: 'Post to the integration URL and watch it appear in the queue. Until one arrives, none of the above is proven.',
+        done: (alerts || []).length > 0,
+        action: { label: 'How', go: '/team' },
+      },
+    ];
+    error = null;
+  } catch (err) {
+    error = err.message;
+  }
+}
+
+// visible reports whether there is anything worth showing: something undone,
+// and not dismissed.
+export function visible() {
+  if (!steps || state.me?.onboarding_dismissed) return false;
+  return steps.some((s) => !s.done);
+}
+
+export function card() {
+  if (!visible()) return null;
+  const remaining = steps.filter((s) => !s.done).length;
+
+  return h('div', { class: 'card onboarding' },
+    h('div', { class: 'onboarding-head' },
+      h('h2', { text: 'Finish setting up' }),
+      h('span', { class: 'muted small', text: `${remaining} left` }),
+      h('button', {
+        class: 'btn-sm', type: 'button', text: 'Hide',
+        title: 'Hide this checklist for good',
+        onclick: async () => {
+          try {
+            await api.dismissOnboarding(true);
+            if (state.me) state.me.onboarding_dismissed = true;
+          } catch (err) {
+            error = err.message;
+          }
+          rerender();
+        },
+      })),
+    error && h('p', { class: 'load-error', text: error }),
+    h('ol', { class: 'checklist' }, ...steps.map(stepRow)),
+    testResult && h('p', { class: testResult.ok ? 'muted small' : 'load-error', text: testResult.text }),
+  );
+}
+
+function stepRow(step) {
+  return h('li', { class: step.done ? 'step done' : 'step' },
+    h('span', { class: 'step-mark', text: step.done ? '✓' : '' }),
+    h('div', {},
+      h('strong', { text: step.title }),
+      h('p', { class: 'muted small', text: step.text }),
+      !step.done && h('div', { class: 'step-actions' },
+        h('button', {
+          class: 'btn-sm', type: 'button', text: step.action.label,
+          onclick: () => navigate(step.action.go),
+        }),
+        // The topic step is the only one this page can finish by itself, and
+        // the only proof that matters is a phone buzzing.
+        step.id === 'topic' && state.me?.user?.ntfy_topic && h('button', {
+          class: 'btn-sm', type: 'button', text: 'Send a test push',
+          disabled: busy,
+          onclick: sendTest,
+        }),
+      )),
+  );
+}
+
+async function sendTest() {
+  busy = true;
+  try {
+    await api.testNotification();
+    testResult = { ok: true, text: 'Sent. If nothing arrives, the topic is wrong or ntfy is not reachable.' };
+  } catch (err) {
+    testResult = { ok: false, text: err.message };
+  } finally {
+    busy = false;
+  }
+  rerender();
+}
+
+// The queue owns the card's place on the page, so ask it to redraw rather than
+// reaching into its list.
+let rerender = () => {};
+export function onRerender(fn) {
+  rerender = fn;
+}

internal/web/static/js/oncall.js

@@ -0,0 +1,169 @@
+// On-call: who is on duty now, the week around it, and your own next shifts.
+// Read-only for now; the TUI edits the schedule.
+//
+// One team's rota at a time — the viewer's first team, since a viewer in one
+// team has nothing to choose between. "On call now" is the exception and shows
+// every team the viewer is in, because somebody on two rotas wants both.
+
+import * as api from './api.js';
+import { h, clear, icon, spinner } from './ui.js';
+import { isoDate, mondayOf, addDays, isoWeek, initial } from './format.js';
+import { myID, currentTeam } from './state.js';
+
+const view = () => document.getElementById('view-oncall');
+
+let weekStart = mondayOf(new Date());
+let data = null;
+let error = null;
+
+const dayName = new Intl.DateTimeFormat(undefined, { weekday: 'short' });
+const dayDate = new Intl.DateTimeFormat(undefined, { day: 'numeric', month: 'short' });
+
+export function show() {
+  if (!data) clear(view(), spinner());
+  refresh();
+}
+
+export async function refresh() {
+  const start = weekStart;
+  const today = new Date();
+  try {
+    const team = currentTeam();
+    if (!team) {
+      data = { now: [], week: [], upcoming: [] };
+      error = null;
+      render();
+      return;
+    }
+    const [now, week, upcoming] = await Promise.all([
+      api.onCallNow(),
+      api.schedule(team.id, isoDate(start), isoDate(addDays(start, 6))),
+      api.schedule(team.id, isoDate(today), isoDate(addDays(today, 60))),
+    ]);
+    if (start !== weekStart) return;
+    data = { now, week, upcoming };
+    error = null;
+  } catch (err) {
+    error = err.message;
+  }
+  render();
+}
+
+function shiftWeek(n) {
+  weekStart = addDays(weekStart, 7 * n);
+  refresh();
+}
+
+function render() {
+  if (!data) {
+    clear(view(), error ? h('div', { class: 'load-error', text: error }) : spinner());
+    return;
+  }
+  clear(view(),
+    error && h('div', { class: 'load-error', text: `Showing older data: ${error}` }),
+    nowCard(),
+    weekCard(),
+    myShifts(),
+  );
+}
+
+function you(userID) {
+  return userID === myID() ? h('span', { class: 'you', text: 'you' }) : null;
+}
+
+// One card per team with somebody on call, and a single empty card when there
+// is nobody anywhere. The team's name is shown only when the viewer is in more
+// than one, so the common case reads exactly as it did before teams existed.
+function nowCard() {
+  const entries = data.now || [];
+  const showTeam = entries.length > 1;
+  if (entries.length === 0) {
+    return h('div', { class: 'card now-card' },
+      h('div', { class: 'avatar none', text: '–' }),
+      h('div', {},
+        h('div', { class: 'now-label', text: 'On call now' }),
+        h('div', { class: 'now-name', text: 'Nobody' }),
+      ),
+    );
+  }
+  return h('div', {}, ...entries.map((n) =>
+    h('div', { class: 'card now-card' },
+      h('div', { class: 'avatar', text: initial(n.username) }),
+      h('div', {},
+        h('div', {
+          class: 'now-label',
+          text: showTeam ? `On call now · ${n.team_name}` : 'On call now',
+        }),
+        h('div', { class: 'now-name' }, n.username, you(n.user_id)),
+      ),
+    )));
+}
+
+function weekCard() {
+  const byDate = new Map(data.week.map((e) => [e.date, e]));
+  const today = isoDate(new Date());
+  const days = [];
+  for (let i = 0; i < 7; i++) {
+    const d = addDays(weekStart, i);
+    const key = isoDate(d);
+    const e = byDate.get(key);
+    days.push(h('li', { class: `day ${key === today ? 'today' : ''} ${key < today ? 'past' : ''}` },
+      h('span', { class: 'day-name', text: dayName.format(d) }),
+      h('span', { class: 'day-date', text: dayDate.format(d) }),
+      h('span', { class: `day-who ${e ? '' : 'nobody'}` }, e ? e.username : 'nobody', e && you(e.user_id)),
+    ));
+  }
+  const thisWeek = isoDate(weekStart) === isoDate(mondayOf(new Date()));
+  return [
+    h('div', { class: 'page-head' },
+      h('h2', { text: thisWeek ? 'This week' : 'Week' }),
+      h('div', { class: 'week-nav' },
+        h('button', { class: 'btn btn-ghost btn-icon', type: 'button', 'aria-label': 'Previous week', onclick: () => shiftWeek(-1) },
+          icon('chevronLeft')),
+        h('button', {
+          class: 'btn btn-ghost label',
+          type: 'button',
+          title: 'Back to this week',
+          onclick: () => { weekStart = mondayOf(new Date()); refresh(); },
+          text: `Week ${isoWeek(weekStart)}`,
+        }),
+        h('button', { class: 'btn btn-ghost btn-icon', type: 'button', 'aria-label': 'Next week', onclick: () => shiftWeek(1) },
+          icon('chevronRight')),
+      ),
+    ),
+    h('ul', { class: 'card days' }, days),
+  ];
+}
+
+// myShifts groups your upcoming dates into runs of consecutive days.
+function myShifts() {
+  const mine = data.upcoming.filter((e) => e.user_id === myID()).map((e) => e.date).sort();
+  const runs = [];
+  for (const date of mine) {
+    const last = runs[runs.length - 1];
+    if (last && isoDate(addDays(parse(last.to), 1)) === date) last.to = date;
+    else runs.push({ from: date, to: date });
+  }
+  const fmt = (s) => `${dayName.format(parse(s))} ${dayDate.format(parse(s))}`;
+  return [
+    h('div', { class: 'page-head' }, h('h2', { text: 'Your next shifts' })),
+    h('div', { class: 'card' },
+      runs.length
+        ? h('ul', { class: 'shift-list' }, runs.slice(0, 8).map((r) =>
+          h('li', {},
+            h('span', { text: r.from === r.to ? fmt(r.from) : `${fmt(r.from)} – ${fmt(r.to)}` }),
+            h('span', { class: 'muted', text: days(r) })),
+        ))
+        : h('div', { class: 'empty', text: 'Nothing scheduled in the next 60 days.' })),
+  ];
+}
+
+function parse(s) {
+  const [y, m, d] = s.split('-').map(Number);
+  return new Date(y, m - 1, d);
+}
+
+function days(r) {
+  const n = Math.round((parse(r.to) - parse(r.from)) / 86400000) + 1;
+  return n === 1 ? '1 day' : `${n} days`;
+}

internal/web/static/js/poll.js

@@ -0,0 +1,56 @@
+// Keeps the page fresh the way the TUI does: refresh on an interval, but only
+// while the page is visible, and immediately when it becomes visible again —
+// which is the moment a phone is picked up after a page.
+
+const INTERVAL = 20 * 1000;
+
+let refreshFn = null;
+let timer = 0;
+let running = false;
+let inFlight = null;
+
+export function start(fn) {
+  refreshFn = fn;
+  running = true;
+  schedule();
+}
+
+export function stop() {
+  running = false;
+  clearInterval(timer);
+}
+
+// now refreshes straight away and restarts the interval, after an action.
+export function now() {
+  if (!running) return Promise.resolve();
+  schedule();
+  return tick();
+}
+
+function tick() {
+  if (!refreshFn) return Promise.resolve();
+  // Collapse overlapping refreshes into the one already under way.
+  if (!inFlight) {
+    inFlight = Promise.resolve()
+      .then(refreshFn)
+      .catch(() => {})
+      .finally(() => {
+        inFlight = null;
+      });
+  }
+  return inFlight;
+}
+
+function schedule() {
+  clearInterval(timer);
+  if (running && !document.hidden) timer = setInterval(tick, INTERVAL);
+}
+
+document.addEventListener('visibilitychange', () => {
+  if (!running) return;
+  if (!document.hidden) tick();
+  schedule();
+});
+window.addEventListener('online', () => {
+  if (running) tick();
+});

internal/web/static/js/queue.js

@@ -0,0 +1,247 @@
+// The incident queue: filter chips and a list of incident rows.
+
+import * as api from './api.js';
+import { h, clear, badge, emptyState, spinner } from './ui.js';
+import { age, until, isFuture, severityClass, labelSummary } from './format.js';
+import { state, myID } from './state.js';
+import * as onboarding from './onboarding.js';
+import { navigate } from './app.js';
+
+// The same filters as the TUI's `f` cycle, plus archived ones to get back to.
+const FILTERS = [
+  { id: 'open', label: 'Open', query: { sort: 'severity' } },
+  { id: 'triggered', label: 'Triggered', query: { status: 'triggered', sort: 'severity' } },
+  { id: 'acknowledged', label: 'Acked', query: { status: 'acknowledged', sort: 'severity' } },
+  { id: 'snoozed', label: 'Snoozed', query: { snoozed: 'true' } },
+  { id: 'resolved', label: 'Resolved', query: { status: 'resolved' } },
+  { id: 'archived', label: 'Archived', query: { status: 'resolved', archived: 'true' } },
+];
+
+const EMPTY = {
+  open: ['All clear', 'Nothing open right now.'],
+  triggered: ['Nothing triggered', 'Every open incident has been acknowledged.'],
+  acknowledged: ['Nothing acknowledged', 'No one is working an incident right now.'],
+  snoozed: ['Nothing snoozed', 'Snoozed incidents show up here until the snooze runs out.'],
+  resolved: ['Nothing resolved', 'Resolved incidents are archived after a while.'],
+  archived: ['Nothing archived', ''],
+};
+
+onboarding.onRerender(() => renderList());
+
+let filter = loadFilter();
+let teamFilter = loadTeamFilter(); // '' for every team the viewer is in
+let items = null; // null while loading
+let error = null;
+let selected = null;
+let cursor = -1; // keyboard position in the list
+let built = false;
+
+function loadTeamFilter() {
+  try {
+    return sessionStorage.getItem('terdut.queue.team') || '';
+  } catch {
+    return '';
+  }
+}
+
+function setTeamFilter(id) {
+  teamFilter = id;
+  try {
+    sessionStorage.setItem('terdut.queue.team', id);
+  } catch {
+    /* storage unavailable */
+  }
+  renderChips();
+  refresh({ fresh: true });
+}
+
+function loadFilter() {
+  try {
+    const f = sessionStorage.getItem('terdut.queue.filter');
+    if (FILTERS.some((x) => x.id === f)) return f;
+  } catch {
+    /* storage unavailable */
+  }
+  return 'open';
+}
+
+function saveFilter() {
+  try {
+    sessionStorage.setItem('terdut.queue.filter', filter);
+  } catch {
+    /* storage unavailable */
+  }
+}
+
+export function show(incidentID) {
+  selected = incidentID;
+  if (!built) {
+    renderChips();
+    built = true;
+  }
+  renderList();
+}
+
+export async function refresh({ fresh = false } = {}) {
+  const f = FILTERS.find((x) => x.id === filter);
+  const requested = filter;
+  try {
+    // The open list is already fetched for the badges; no need to ask twice.
+    // The cached open queue covers every team, so it can only be reused when
+    // no team filter is applied.
+    const query = teamFilter ? { ...f.query, team_id: teamFilter } : f.query;
+    const cached = filter === 'open' && !fresh && !teamFilter;
+    const result = cached ? state.open : await api.incidents(query);
+    await onboarding.load();
+    if (requested !== filter) return;
+    items = result;
+    error = null;
+  } catch (err) {
+    if (requested !== filter) return;
+    error = err.message;
+  }
+  renderList();
+}
+
+function setFilter(id) {
+  if (id === filter) return;
+  filter = id;
+  saveFilter();
+  items = null;
+  cursor = -1;
+  renderChips();
+  renderList();
+  refresh({ fresh: true });
+}
+
+function renderChips() {
+  const el = document.getElementById('queue-filters');
+  const chips = FILTERS.map((f) =>
+    h('button', {
+      class: 'chip',
+      type: 'button',
+      role: 'tab',
+      'aria-selected': String(f.id === filter),
+      onclick: () => setFilter(f.id),
+      text: f.label,
+    }),
+  );
+
+  // Somebody in one team has nothing to choose between, so the row of team
+  // chips appears only when there is more than one. The default is all of
+  // them: the combined queue is the point.
+  if (state.teams.length > 1) {
+    chips.push(h('span', { class: 'chip-sep' }));
+    chips.push(h('button', {
+      class: 'chip',
+      type: 'button',
+      role: 'tab',
+      'aria-selected': String(teamFilter === ''),
+      onclick: () => setTeamFilter(''),
+      text: 'All teams',
+    }));
+    for (const team of state.teams) {
+      chips.push(h('button', {
+        class: 'chip',
+        type: 'button',
+        role: 'tab',
+        'aria-selected': String(teamFilter === String(team.id)),
+        onclick: () => setTeamFilter(String(team.id)),
+        text: team.name,
+      }));
+    }
+  }
+
+  clear(el, chips);
+}
+
+function renderList() {
+  const el = document.getElementById('queue-list');
+  const checklist = onboarding.card();
+  if (error && !items) {
+    clear(el, checklist, h('div', { class: 'load-error', text: error }));
+    return;
+  }
+  if (!items) {
+    clear(el, checklist, spinner());
+    return;
+  }
+  if (!items.length) {
+    const [title, text] = EMPTY[filter];
+    clear(el, checklist, emptyState(title, text, filter === 'open' ? 'checkCircle' : null));
+    return;
+  }
+  clear(el,
+    checklist,
+    error && h('div', { class: 'load-error', text: `Showing older data: ${error}` }),
+    items.map((inc, i) => row(inc, i)),
+  );
+}
+
+function row(inc, index) {
+  const snoozed = isFuture(inc.snoozed_until);
+  const resolved = inc.status === 'resolved';
+
+  let status;
+  if (resolved) status = badge('Resolved', 'st-resolved');
+  else if (snoozed) status = badge(`Snoozed · ${until(inc.snoozed_until)}`, 'st-snoozed');
+  else if (inc.status === 'acknowledged') {
+    const by = inc.acknowledged_by_id === myID() ? 'you' : inc.acknowledged_by;
+    status = badge(`Acked${by ? ' · ' + by : ''}`, 'st-acknowledged');
+  }
+  else status = badge('Triggered', 'st-triggered');
+
+  let assignee = null;
+  if (inc.assigned_to_id != null) {
+    assignee = h('span', { text: inc.assigned_to_id === myID() ? '→ you' : `→ ${inc.assigned_to}` });
+  }
+
+  // The server already puts the group labels in the title; show only the rest.
+  const labels = labelSummary(Object.fromEntries(
+    Object.entries(inc.group_labels || {}).filter(([k, v]) => !inc.title.includes(`${k}=${v}`))));
+  // The team is shown only to somebody who is in more than one. For everybody
+  // else it is the same word on every row, which is noise rather than
+  // information.
+  const team = state.teams.length > 1 && inc.team_name
+    ? h('span', { class: 'row-team', text: inc.team_name })
+    : null;
+
+  return h('a', {
+    class: `row ${severityClass(inc.severity)} ${resolved ? 'resolved' : ''} ${index === cursor ? 'kbd-focus' : ''}`,
+    href: `/incidents/${inc.id}`,
+    'aria-current': inc.id === selected ? 'true' : null,
+    dataset: { index: String(index) },
+  },
+    h('div', { class: 'row-title', text: inc.title }),
+    h('div', { class: 'row-age', title: inc.triggered_at, text: age(inc.triggered_at) }),
+    h('div', { class: 'row-meta' },
+      status,
+      assignee,
+      team,
+      labels && h('span', { class: 'labels', text: labels }),
+    ),
+  );
+}
+
+// key handles j/k/enter on the list. Returns true when it used the key.
+export function key(e) {
+  if (!items || !items.length) return false;
+  if (e.key === 'j' || e.key === 'ArrowDown') {
+    cursor = Math.min(items.length - 1, cursor + 1);
+  } else if (e.key === 'k' || e.key === 'ArrowUp') {
+    cursor = Math.max(0, cursor - 1);
+  } else if (e.key === 'Enter' && cursor >= 0) {
+    navigate(`/incidents/${items[cursor].id}`);
+    return true;
+  } else if (e.key === 'f') {
+    const i = FILTERS.findIndex((x) => x.id === filter);
+    setFilter(FILTERS[(i + 1) % FILTERS.length].id);
+    return true;
+  } else {
+    return false;
+  }
+  renderList();
+  const el = document.querySelector(`#queue-list [data-index="${cursor}"]`);
+  if (el) el.scrollIntoView({ block: 'nearest' });
+  return true;
+}

internal/web/static/js/state.js

@@ -0,0 +1,44 @@
+// State shared between views: who is signed in, the user list, and the open
+// queue that drives the badges.
+
+import * as api from './api.js';
+
+export const state = {
+  me: null, // { user, has_password }
+  open: [], // the default queue: open, not snoozed
+  teams: [], // the teams the viewer belongs to, each with their role
+};
+
+// The team whose schedule and settings the views act on. A viewer in one team —
+// which is everybody until somebody makes a second — never has to choose.
+export function currentTeam() {
+  return state.teams[0] || null;
+}
+
+export function myID() {
+  return state.me ? state.me.user.id : null;
+}
+
+// The user list changes rarely; it is fetched once and then at most every
+// five minutes, for the assign sheet and for display names.
+let usersCache = null;
+let usersAt = 0;
+export async function users() {
+  if (!usersCache || Date.now() - usersAt > 5 * 60 * 1000) {
+    usersCache = await api.users();
+    usersAt = Date.now();
+  }
+  return usersCache;
+}
+
+export async function loadTeams() {
+  state.teams = await api.teams();
+  return state.teams;
+}
+
+export function reset() {
+  state.me = null;
+  state.open = [];
+  state.teams = [];
+  usersCache = null;
+}

internal/web/static/js/stats.js

@@ -0,0 +1,168 @@
+// Statistics: how many incidents, how fast they are answered, and when and
+// what the alerts are. The same figures the TUI's Stats tab shows, over a
+// range picked with the chips. The server scopes them to the caller's teams.
+
+import * as api from './api.js';
+import { h, clear, emptyState, spinner } from './ui.js';
+import { duration } from './format.js';
+
+const DAY_MS = 24 * 60 * 60 * 1000;
+
+// `days` counts back from today, inclusive; the server reads from/to as UTC
+// dates, so these are too.
+const RANGES = [
+  { id: 'today', label: 'Today', days: 1 },
+  { id: '7d', label: '7d', days: 7 },
+  { id: '30d', label: '30d', days: 30 },
+  { id: '90d', label: '90d', days: 90 },
+  { id: 'all', label: 'All', days: null },
+];
+
+const view = () => document.getElementById('view-stats');
+
+let range = '30d';
+let data = null;
+let error = null;
+
+const utcDate = (ms) => new Date(ms).toISOString().slice(0, 10);
+
+function query(r) {
+  if (!r.days) return {};
+  const now = Date.now();
+  return { from: utcDate(now - (r.days - 1) * DAY_MS), to: utcDate(now) };
+}
+
+export function show() {
+  render();
+  refresh();
+}
+
+export async function refresh() {
+  const requested = range;
+  const q = query(RANGES.find((x) => x.id === range));
+  try {
+    const [incidents, top, byHour, byDay] = await Promise.all([
+      api.statsIncidents(q),
+      api.statsTop({ ...q, limit: 10 }),
+      api.statsByHour(q),
+      api.statsByDay(q),
+    ]);
+    if (requested !== range) return;
+    data = { incidents, top, byHour, byDay };
+    error = null;
+  } catch (err) {
+    if (requested !== range) return;
+    error = err.message;
+  }
+  render();
+}
+
+function setRange(id) {
+  if (id === range) return;
+  range = id;
+  data = null;
+  render();
+  refresh();
+}
+
+function render() {
+  const chips = h('div', { class: 'chips', role: 'tablist', 'aria-label': 'Time range' },
+    RANGES.map((r) => h('button', {
+      class: 'chip',
+      type: 'button',
+      role: 'tab',
+      'aria-selected': String(r.id === range),
+      onclick: () => setRange(r.id),
+      text: r.label,
+    })));
+
+  let body;
+  if (error && !data) body = h('div', { class: 'load-error', text: error });
+  else if (!data) body = spinner();
+  else if (!data.incidents.total && !data.byHour.some((x) => x.count)) {
+    body = emptyState('No data in this range', '', 'chart');
+  } else {
+    body = h('div', { class: 'stats' },
+      error && h('div', { class: 'load-error', text: `Showing older data: ${error}` }),
+      tiles(data.incidents),
+      data.top.length > 0 && card('Top alerts', topAlerts(data.top)),
+      card('Alerts by hour (UTC)', columns(
+        data.byHour.map((x) => ({ label: String(x.hour), value: x.count, tick: x.hour % 6 === 0 })),
+        'Alerts by hour of day')),
+      card('Alerts by day', columns(
+        data.byDay.map((x) => ({ label: x.day_name.slice(0, 3), value: x.count, tick: true })),
+        'Alerts by day of week')));
+  }
+  clear(view(), h('div', {}, chips, body));
+}
+
+// A missing mean means nothing has been acknowledged or resolved yet.
+const mean = (s) => (s == null ? '—' : duration(s * 1000));
+
+function tiles(s) {
+  const tile = (label, value, cls = '') => h('div', { class: `stat-tile ${cls}` },
+    h('div', { class: 'stat-value', text: String(value) }),
+    h('div', { class: 'stat-label', text: label }));
+  return h('div', { class: 'stat-tiles' },
+    tile('Incidents', s.total),
+    tile('Triggered', s.triggered, 'st-triggered'),
+    tile('Acknowledged', s.acknowledged, 'st-acknowledged'),
+    tile('Resolved', s.resolved, 'st-resolved'),
+    tile('Mean time to acknowledge', mean(s.mtta_seconds)),
+    tile('Mean time to resolve', mean(s.mttr_seconds)));
+}
+
+function card(title, content) {
+  return h('section', { class: 'chart-card card card-pad' },
+    h('h3', { class: 'chart-title', text: title }), content);
+}
+
+// Ranked names with a bar scaled to the busiest one.
+function topAlerts(items) {
+  const max = Math.max(...items.map((x) => x.count), 1);
+  return h('ol', { class: 'hbars' }, items.map((x) => {
+    const fill = h('span', { class: 'hbar-fill' });
+    fill.style.width = `${Math.max(2, (x.count / max) * 100)}%`;
+    return h('li', { class: 'hbar' },
+      h('span', { class: 'hbar-name', title: x.name, text: x.name }),
+      h('span', { class: 'hbar-track' }, fill),
+      h('span', { class: 'hbar-count', text: String(x.count) }));
+  }));
+}
+
+const SVG_NS = 'http://www.w3.org/2000/svg';
+
+function svg(tag, attrs = {}, text) {
+  const el = document.createElementNS(SVG_NS, tag);
+  for (const [k, v] of Object.entries(attrs)) el.setAttribute(k, String(v));
+  if (text != null) el.textContent = text;
+  return el;
+}
+
+// A column chart: one bar per item, the value in a tooltip, and a label under
+// the items marked `tick`.
+function columns(items, label) {
+  const W = 480;
+  const H = 140;
+  const base = H - 18;
+  const step = W / items.length;
+  const max = Math.max(...items.map((x) => x.value), 1);
+  const root = svg('svg', {
+    class: 'columns', viewBox: `0 0 ${W} ${H}`, role: 'img', 'aria-label': label,
+  });
+  root.appendChild(svg('line', { class: 'axis', x1: 0, x2: W, y1: base, y2: base }));
+  items.forEach((it, i) => {
+    const bh = it.value ? Math.max(2, (it.value / max) * (base - 6)) : 0;
+    const x = i * step + step * 0.15;
+    const g = svg('g', { class: 'col' });
+    g.appendChild(svg('title', {}, `${it.label}: ${it.value}`));
+    // A full-height transparent hit area, so a tiny bar is still hoverable.
+    g.appendChild(svg('rect', { class: 'col-hit', x: i * step, y: 0, width: step, height: base }));
+    if (bh) g.appendChild(svg('rect', { class: 'col-bar', x, y: base - bh, width: step * 0.7, height: bh, rx: 2 }));
+    root.appendChild(g);
+    if (it.tick) {
+      root.appendChild(svg('text', { class: 'col-label', x: i * step + step / 2, y: H - 4, 'text-anchor': 'middle' }, it.label));
+    }
+  });
+  return root;
+}