8 Commits

Author SHA1 Message Date
Niklas Ye 60ebb75cd2 Show notes from similar earlier incidents
Each incident gets a signature: the alert name plus the group labels that
say what is broken, minus the ones that only say where it ran (instance,
pod, container, ...). GET /api/incidents/{id}/similar returns resolved
incidents in the same team with the same signature that have notes.

Notes can be marked as the resolution note, "what fixed it", either with a
resolution field on resolve or pinned on a note. Those lead the similar
list, show on the incident page as "Seen before", and the triggered
notification carries the latest one.

Claude-Session: https://claude.ai/code/session_01MMados3BD1oSjevHxbmVqU
2026-09-25 15:42:25 +02:00
Niklas Ye 3183e7e5c5 Page the next person when nobody answers
CI / chart (pull_request) Successful in 1s
CI / security (pull_request) Successful in 16s
CI / test (pull_request) Successful in 2m21s
Closes #6, and closes the thing this whole line of work was opened for.
Until now an unacknowledged incident re-paged the same topic every
notify_repeat forever, which is a louder version of the same silence: if
the person on call is asleep, out of signal or has left the company,
nothing else happened.

A team can now configure an ordered ladder. Each level has a timeout and
a set of targets; a target is a named person or whoever the team's rota
says is on call today. That second kind is the one that keeps working
when the rota changes and nobody remembers to edit the policy. When a
level's timeout passes with the incident still triggered, the next level
is paged; off the end the chain repeats repeat_count times and then the
team's fallback topic is paged once. The incident stays open throughout,
because running out of people to wake is not somebody answering.

Escalation rides the notifier's existing 30-second tick and its outbox
rather than adding a second scheduler, and runs before delivery so a
level that comes due on a tick is paged on that tick. Each target gets
its own outbox row and therefore its own Acknowledge token: the button in
a notification must acknowledge as the person holding the phone, not as
whoever was paged first.

Acknowledging or resolving takes the incident off the ladder. Snoozing
pauses it -- a deliberate "not now" holds the ladder where it is and it
resumes when the snooze runs out, rather than carrying on without the
person who asked for quiet.

Reminders and escalation never both run. A team with a ladder gets
escalation; a team without keeps today's behaviour exactly. Both would
mean two pages for one silence, which is how a tool gets muted.

A level whose targets cannot be reached -- no topic, a disabled account,
an empty rota -- is entered anyway, recorded as "nobody reachable", and
the ladder moves on. Stalling on a rung that cannot ring would be the
failure this feature exists to prevent, wearing the feature's clothes. A
policy with such a level cannot be created, but an older row could hold
one.

The API replaces the ladder wholesale rather than patching a rung,
because the levels are an order: editing one has to answer what happens
to the numbering of the others, and a whole-ladder PUT makes that the
client's decision and the edit atomic.

Verified against a live server as well as in tests: alice paged, nobody
answers, bob paged, nobody answers, the fallback topic paged once and the
timeline reading "level 2: bob" then "escalation exhausted: paged
terdut-oncall-all" -- and a second incident acknowledged before its
timeout, which woke nobody else.

No UI yet. The team-settings screens for escalation, integrations and
dead man's switches are all still missing, and they are one piece of work
rather than three.

Claude-Session: https://claude.ai/code/session_01RHPj4ggeFdEjKKfm4SHbD7
2026-09-20 18:37:54 +02:00
Niklas Ye b0a02c010b Add an admin page, and move the behaviour settings into the database
CI / chart (pull_request) Successful in 1s
CI / security (pull_request) Successful in 13s
CI / test (pull_request) Successful in 2m1s
Closes #5. Three of the server's tunables were environment variables,
which meant changing how long an incident waits before being paged again
required editing a chart, merging it and waiting for a reconcile. They
are behaviour rather than infrastructure, and the difference is who needs
to change them and how often.

The split is by who owns the value. What stays in the environment is
where the server is plugged in: the listen address, the DSN, the ntfy URL
and token, the public URL. Those are needed before the database is open
and two of them are credentials -- the settings endpoint reports that
ntfy is configured and that a token is set, and never what either is.

What moves is how it behaves: the notify repeat interval, the stale
window and the archive window. The environment variable becomes the seed
rather than the setting, written once on first start and never
overwritten, so a redeploy cannot put a chart's default back over an
administrator's edit -- the rule the per-team dead man's switches already
follow. The loops read the current value per tick, so a change at 02:00
is obeyed at 02:00.

Key/value rather than a column per knob: #6 and #7 will both add
settings, and a table shaped one-column-per-setting needs a migration for
each. The cost is that values are text and the accessor has to say what
type it wanted, which settings.go does in one place. Unknown keys are
refused rather than stored -- a typo that wrote notify_repeat_second
would otherwise sit in the table looking like configuration and doing
nothing -- and each value has bounds loose enough to catch a slipped
decimal point without having an opinion about anybody's rota.

Disabling an account is new, and is not deleting one. Deleting a user
nulls acknowledged_by and assigned_to, which quietly rewrites who did
what during an incident months after the fact. A disabled user cannot
authenticate by either credential, loses their sessions immediately, and
stays the name on every acknowledgement they made. The check is part of
the lookup in serveAs rather than a test afterwards, so there is no path
where the row is loaded and the flag is then forgotten.

The page itself is a fourth tab, shown only to an administrator and only
as a courtesy: every endpoint under it is refused with 403 regardless, so
somebody who types /admin gets an explanation rather than a blank screen.
It lists teams with their size and open-incident count, users with their
flags, and the settings with their bounds -- plus the environment half,
read-only, so somebody hunting for the ntfy URL learns where it lives
instead of concluding the server has none.

Delete is disabled rather than offered-and-refused for a team with open
incidents, and neither admin action is offered on your own account, since
the server refuses both.

Claude-Session: https://claude.ai/code/session_01RHPj4ggeFdEjKKfm4SHbD7
2026-09-20 18:23:46 +02:00
Niklas Ye dc39e3a5d3 Move the database to Postgres, before teams need the schema
CI / chart (pull_request) Successful in 1s
CI / security (pull_request) Successful in 17s
CI / test (pull_request) Successful in 2m5s
First step of #1, and it goes first for one reason: #4 adds a team_id to
nearly every table, and doing that twice -- once for SQLite, once for
Postgres -- is work nobody gets paid for. The teams migrations now only
have to be written against one database.

The ten SQLite migrations are replaced by a single Postgres baseline
rather than ported one by one. They were incremental in a way that has
no value on a fresh install: 004 adds columns 008 drops again, and 008's
backfill rewrites data a Postgres database never had. The history stays
in git; the schema they add up to is now 001_baseline.sql.

Timestamps stay BIGINT unix seconds and are NOT converted to timestamptz.
Everything in Go already speaks epochs, so converting would have been a
second, larger change riding along inside this one. It is worth doing on
its own. The JSON columns did move to jsonb, because #4 will want to
filter and index on labels.

Most of the port is mechanical -- 170 placeholders from ? to $1 -- but
four things needed more than a search and replace:

  * Dynamically built WHERE clauses cannot keep their numbering straight
    by hand, so they hand out placeholders through sqlArgs instead. A
    filter can now be added or reordered without renumbering anything.

  * SUM(resolved_at IS NULL) was SQLite counting a boolean as 0 or 1.
    Postgres has no sum(boolean), and this was breaking every dead man's
    switch -- silently, since the sweeper only logs. Now COUNT(*) FILTER.

  * unixepoch() became FLOOR(EXTRACT(EPOCH FROM now()))::bigint. The
    FLOOR is load-bearing: a bare cast rounds half up, so a row written
    at .6 of a second claimed a timestamp a second in the future and
    disagreed with the time.Now().Unix() the Go side stamps.

  * The unique-violation check matched SQLite's error text. It matches
    SQLSTATE 23505 now, so a renamed constraint cannot turn a 409 back
    into a 500.

Tests need a real Postgres, because there is no in-memory Postgres the
way there was an in-memory SQLite. Each test gets its own schema on a
shared server -- cheaper than a database each, and still isolated.
TERDUT_TEST_DSN says where it is; `make test-db` starts one locally and
ci.yaml runs one as a service container. An unset DSN fails the suite
rather than skipping it: a run that quietly tests nothing is worse than
one that does not run.

TestMigration_BackfillCarriesAckAndComments is deleted along with the
migrations it replayed. What it protected -- an upgrade not losing
acknowledgements and comments -- now belongs to scripts/sqlite-to-postgres.go,
which is build-tagged so the SQLite driver stays out of the server
binary. Both are meant to be deleted once this install has migrated.

The chart loses the PVC, the data volume and the python backup sidecar,
and requires database.dsnSecret.name: it provisions no database and
cannot guess where the credentials live, so a render without it is meant
to fail. Backups move to where Postgres actually runs. The other half of
that -- the postgresql CR, the k8up pg_dump annotation and the network
policy -- is a change to the wrapper chart in Ryuvia/charts and is not in
here.

Verified rather than assumed: the gate is green with -race against
Postgres 17, govulncheck and gitleaks are clean, and the migration script
was run end to end against a SQLite database built at the old schema and
seeded in every table. Ids survive, so incidents keep their numbers and
every foreign key still points where it did; the identity sequences are
moved past the copied ids, and a webhook after the migration opened
incident 12 rather than colliding at 1.
2026-09-20 10:44:12 +02:00
Niklas Ye dc3879eca6 Serve a web UI for the incident queue, built for phones
Whoever is on call gets paged on a phone, and until now the only ways to
act on a page were the notification's Acknowledge button or a terminal.
Tapping the notification itself opened /api/incidents/{id}, which a
browser can only answer with a 401 in JSON. The server now serves a web
UI at / covering the incident queue, each incident's alerts and timeline
with every action on it, who is on call, the alert feed, and changing
your own password. The notification link now points at /incidents/{id}
in that UI.

It is embedded in the binary and has no build step: plain HTML, CSS and
ES modules under internal/web/static, served with an ETag per file and a
CSP that allows nothing from any other origin. That is how rd-web is
built. It avoids adding a node toolchain to the Dockerfile and the
pipeline for a page this size, and it keeps the page on the same origin
as the API, so no CORS is needed and nothing else has to be deployed.
Paths without a file extension fall back to index.html, so a deep link
survives a reload. An unknown path under /api/ still gets a JSON 404
rather than the page.

Signing in uses a username and password, because pasting a 64-character
API key into a phone at 3am is not a sign-in flow. Users have no
password until one is set through PUT /api/users/{id}/password, or
optionally at bootstrap. A user without a password is exactly where they
were before this commit and can only use API keys. A login sets an
HttpOnly, SameSite=Lax session cookie. It lasts 30 days and slides
forward while in use, so an on-call phone does not sign itself out.
Only the token's hash is stored, as for API keys.

The cookie needs a CSRF guard where a bearer header does not, because
browsers attach cookies to requests other sites make. So cookie-
authenticated requests go through Go 1.25's http.CrossOriginProtection,
and bearer requests do not. A request carrying an Authorization header
is judged on that header alone and never falls back to the cookie.
Changing a password ends every other session of that user. Changing
your own requires the current password, so a phone left signed in
cannot be used to take the account over.

Failed logins are counted per username and per client address. Ten
failures for one username in 15 minutes refuse that username for the
rest of the window, even with the right password. That makes locking
somebody out possible for anyone who knows their username. It was
accepted because the alternative is unlimited guessing, and during a
lockout the notification's Acknowledge button and API keys keep
working. The address limit reads the first X-Forwarded-For hop, since
behind the gateway RemoteAddr is Envoy. It is looser, because a whole
office behind one NAT shares it.

The Secure flag follows TERDUT_PUBLIC_URL, since TLS terminates at the
gateway and the server itself only ever sees plain HTTP. The chart
already defaults that variable to https://<hostname>.

Schedule editing, statistics and user management stay in terdut-tui for
now. The API they use is unchanged, and bearer authentication behaves
exactly as before.
2026-09-19 17:48:21 +02:00
Niklas Ye 289eca8076 Move to Gitea: git.ryuvia.com/niklas/terdut-server
CI / test (push) Successful in 2m15s
The module path, the container image, the Helm chart and the CI pipeline all
named GitHub. They now name the Gitea instance everything else already runs on.

The workflows are rewritten rather than translated. Gitea's runner image is
ubuntu:22.04, whose nodejs is Node 12, so no JS action runs there at all --
actions/checkout@v4 dies with a SyntaxError before it does anything. Every step
is shell, checkout is a plain clone (this repo is public, so it needs no
credential), and the jobs that need docker or helm run in host mode because the
dind bridge a `container:` job gets cannot reach github.com or get.helm.sh.

Two consequences worth naming:

- upload-artifact/download-artifact are also JS actions, and there is no
  artifact store here, so the job that builds the binaries is the job that
  publishes them. Nothing is passed between jobs.
- setup-qemu-action is gone with the rest, and the runner has no binfmt
  registration. The Dockerfile's builder stage now runs on $BUILDPLATFORM and
  cross-compiles from TARGETARCH instead, which is what keeps the arm64 image
  buildable -- and makes it native rather than emulated.

The chart moves from a GitHub Pages index to an OCI artifact in Gitea's
registry. Publishing stays tag-only for the reason recorded in release.yaml: a
workflow triggered by the branch push cannot know the version it is about to be
tagged with.

The GitHub repository is left in place and untouched. Nothing pushes to it any
more, but its existing release downloads and chart index keep resolving.
2026-08-19 20:39:10 +02:00
Niklas Ye 4224dbe96c Record notification delivery on the incident timeline
Release / test (push) Failing after 8s
Release / build (amd64, darwin) (push) Has been skipped
Release / build (amd64, linux) (push) Has been skipped
Release / build (arm64, darwin) (push) Has been skipped
Release / build (arm64, linux) (push) Has been skipped
Release / docker (push) Has been skipped
Release / chart (push) Has been skipped
Release / release (push) Has been skipped
An incident's history went quiet after "Incident opened": nothing said
that anybody had been paged, reminded, or told it resolved. Delivery
lived only in the notifications outbox, which no API exposes, so when a
page failed to arrive there was nothing in the product that said whether
it had been sent.

The notifier now writes two event types. A notified event once ntfy
accepts the publish, carrying the kind in detail and the paged user in
user_id — absent when the page went to the shared fallback topic, which
belongs to nobody. And a notify_failed event when a notification
exhausts its retries, which is the one worth having: without it a page
that never landed leaves the timeline identical to one that did.

Both are written from the delivery result rather than at enqueue. A
queued notification is an intention, and the timeline is append-only, so
claiming somebody was told before ntfy accepted it would be a lie that
stays there. A failed timeline write is logged rather than returned, so
it cannot make a delivered row look unsent and send the page twice.

The topic is deliberately in neither: it is a shared secret with the
ntfy server, and every API key can read the timeline.

No migration — incident_events.type is free text, unlike
notifications.kind.
2026-08-07 13:31:03 +02:00
Niklas Ye bc285799d1 Page the on-call person when an incident opens
An incident opened, got assigned to whoever held today's schedule entry,
and then sat there silently until somebody thought to look. The schedule
and the incident model were both built; nothing reached the person
holding the pager.

Notifications go out through ntfy, over plain HTTP with no new
dependencies. Delivery is an outbox rather than an inline call: the pool
is limited to a single connection, so a POST made while holding the
webhook's transaction would stall every other request behind it. The
webhook inserts a row and a notifier goroutine sends it within a tick,
retrying with exponential backoff.

Only opening an incident has to resolve a topic from scratch. Reminders
and all-clears reuse whatever that first notification chose, which keeps
configuration out of resolveIfSettled and gives the right rule for free:
you only hear that something resolved if you were told it started.

Each push carries an Acknowledge button, because the useful thing to do
at 3am is stop the pager without unlocking anything. It POSTs to an
unauthenticated /api/notify/ack/{token} — a notification body lives on
the ntfy server and in the device cache, so a real API key must never
appear in one. The token is minted per delivery, scoped to one incident
and one action, and expires in a day.

Reminders repeat until the incident stops being untouched. The stop
conditions are the states that already mean somebody has it: acknowledged,
snoozed, resolved, archived. Snooze is the mute button, so there is no
separate reminder cap.

Notifications sent to the fallback topic carry no Acknowledge button. The
topic is shared, and a button on it would let any subscriber acknowledge
as somebody else.
2026-08-07 08:51:38 +02:00