Rewrite the README as highlights with screenshots; move the detail into docs/

The README was 1,240 lines of reference material and still described a
SQLite quick start. It is now a short tour (highlights, screenshots of the
web UI, an accurate quick start against Postgres), and each topic has its
own page under docs/ with an index: deployment, configuration, Alertmanager,
incidents, notifications, escalation, dead man's switches, single sign-on,
web UI, API and development. SERVICE-ACCOUNTS.md is rewritten from a
proposal into a reference, and TEAM-LOOKUP.md is gone with the endpoint it
described. The "Upgrading to ..." sections for an unreleased product are
dropped.

Claude-Session: https://claude.ai/code/session_016mBLURvJoMuUEr9cB2RpUN
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Niklas Ye
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```
Config is `.release.conf` here plus `make release-vars`. The process itself lives in
`~/.claude/skills/release/`; why it is shaped this way is in README.md §Releasing.
`~/.claude/skills/release/`; why it is shaped this way is in docs/development.md (Releasing).
Three things about this repo specifically:
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# Service accounts: a scoped, non-human credential type
# Service accounts
This is a design note for a feature, not an implementation plan — it exists to
propose the shape before writing code. It's raised directly by `terdut-operator`
(a separate repo, no shared code — see its `DESIGN.md` §6, §9, §13), which needs
a credential for unattended, repeatable API access and currently has no good one
available. Anything automating terdut-server long-term (this operator, CI, future
integrations) hits the same gap, so this is written as a general primitive, not
operator-specific.
A non-human credential for automation (terdut-operator, CI, scripts). It is not a
`users` row: no password, no `is_admin`, no OIDC identity, so it can never be
pulled into login or group sync, and it is never mistaken for a person in an
audit trail. The bearer token has the same shape as an API key (SHA-256 hash
stored, raw value shown once), prefixed `tdsa_`.
## The problem
## Scopes
terdut-server has two credential types today, and neither fits "an unattended
process that manages teams/schedules/policies on someone's behalf":
- **instance** — acts as owner of every team's *configuration* (rename, OIDC
groups, escalation, dead man's switches, integrations, members, delete) and may
create teams. It is not a member of any team, so it reads no incidents or
queue. It is never an administrator: user management and
`/api/admin/settings` stay human-only.
- **team** — acts as owner of exactly one team, through a single synthetic
membership. It may also mint another service account for its own team.
- **User API keys** (`api_keys`, `internal/api/users.go`) are always tied to a
real `users` row and carry that user's full rights — every team they're a
member of, their admin flag if set. There's no `kind`/`service` marker
distinguishing "a human's personal automation key" from "a login session," and
no way to mint one scoped to less than the full user.
- **Integration keys** (`integrations`, `internal/api/*teams*.go`) are team-scoped,
but narrowly: they authenticate exactly one inbound Alertmanager webhook call
(`POST /api/integrations/{key}/alertmanager`) and nothing else. They're not a
general management-API credential and shouldn't become one — overloading a
narrow, one-way ingestion credential with broad read/write access would weaken
the one property that makes it safe to embed in an Alertmanager config today.
An account has many keys, so rotating is "mint a new key, revoke the old one"
without losing the account's identity or history.
The result: any automation that needs to create teams, set escalation policies,
manage dead-man switches, or rotate integration keys has to hold a real human
admin's or team owner's API key. That key is exactly as powerful as that person
logging in — full team access, and full instance access if they're an admin.
`terdut-operator`'s design ran directly into this (its DESIGN.md §6): its
described bootstrap/rotation flow assumed a repeatable, identity-scoped way to
get a credential, and `/api/bootstrap`'s actual behavior (single-shot per
install, gated on `COUNT(*) FROM users`, confirmed via `internal/api/users.go`
and `charts/terdut-server/templates/bootstrap-job.yaml`) doesn't provide one —
it mints exactly one founding admin, once, ever.
## Endpoints
## Goals
- `POST /api/service-accounts` `{name, scope, team_id}` — returns the account and
its first key. An instance-scoped account is granted by a human administrator;
a team-scoped one by an administrator, that team's owner, or an instance-scoped
account.
- `GET /api/service-accounts?name=` — look one up by name.
- `POST /api/service-accounts/{id}/keys`, `DELETE .../keys/{keyID}` — mint or
revoke a key. An instance-scoped account may manage any team-scoped account's
keys, and any account may manage its own.
- A credential type that isn't a human: doesn't touch OIDC group sync, login,
session, or the `is_admin`/account-management semantics that come with a real
`users` row.
- Two scopes matching the two shapes automation actually needs: instance-wide
(create/list teams — what a server-owning controller needs) and team-scoped
(manage one team's escalation policy, dead-man switches, integrations,
schedule, OIDC group bindings — what a per-team controller or integration
needs).
- Repeatable issuance and rotation — unlike `/api/bootstrap`, callable more than
once, by anything that already holds admin rights, without destroying and
recreating state to get a fresh credential.
- Visibly distinct from a human in every place identity shows up (audit trails,
timeline entries, UI attribution) — a service account acting on a team should
never be indistinguishable from a person.
## Seeding the operator's account
## Non-goals
`TERDUT_OPERATOR_KEY` (at least 32 characters) creates the instance-scoped account
`terdut-operator` if missing and replaces its `seed` key with this value at every
start (`internal/api/operator_key.go`). The deployer generates the key and
nothing has to call `/api/bootstrap` for it; rotating is a restart with a new
value. With `TERDUT_OPERATOR_MODE` on, configuration writes by humans are refused
and a service account of either scope passes.
- Not a general OAuth2/OIDC client-credentials flow — this is a bearer-token
primitive matching the shape `api_keys` already uses (SHA-256 hash stored,
raw key shown once at creation), not a new auth protocol.
- Not replacing integration keys — those stay as the narrow, one-way webhook
credential they are today.
- Not modeling per-endpoint or per-verb permissions within a scope — `instance`
and `team` are the only two scopes for now; finer-grained scoping is future
work if a real need shows up.
## How it is enforced
## Proposed shape
Every request resolves to one `Caller` (`internal/api/caller.go`): a human
(session or API key) or a service account.
### Schema
- `Caller.IsAdmin()` is true only for a human administrator. `AdminOnly` and
`requireSelfOrAdmin` key on it alone; do not widen them — each time a gap came up
the fix was a narrower purpose-built capability instead.
- `Caller.IsInstanceServiceAccount()` is true only for an instance-scoped account,
never for a human. `requireTeamOwner` and `callerOwnsTeam` admit it for any team.
- `Caller.Role(teamID)`/`TeamIDs()` are a human's memberships or a team-scoped
account's single owner membership; instance scope has none.
- `Caller.AsHuman()` is what a handler must call when it needs a real `user_id`;
handlers meant for people answer 403 to a service account instead of writing a
zero id.
```sql
CREATE TABLE service_accounts (
id BIGSERIAL PRIMARY KEY,
name TEXT NOT NULL UNIQUE, -- e.g. "terdut-operator"
scope TEXT NOT NULL CHECK (scope IN ('instance', 'team')),
team_id BIGINT REFERENCES teams(id) ON DELETE CASCADE,
-- team_id required iff scope = 'team'; NULL iff scope = 'instance'
created_by BIGINT REFERENCES users(id),
created_at TIMESTAMPTZ NOT NULL DEFAULT now()
);
CREATE TABLE service_account_keys (
id BIGSERIAL PRIMARY KEY,
service_account_id BIGINT NOT NULL REFERENCES service_accounts(id) ON DELETE CASCADE,
key_hash TEXT NOT NULL UNIQUE,
name TEXT NOT NULL, -- e.g. "initial", "2026-Q4-rotation"
created_at TIMESTAMPTZ NOT NULL DEFAULT now(),
last_used_at TIMESTAMPTZ
);
```
Deliberately not a `users` row: no `password_hash`, no `is_admin`, no
`user_identities` linkage, so it's structurally impossible for a service account
to be pulled into OIDC group sync or password login. Multiple keys per account
(mirroring `api_keys`' existing one-user-many-keys shape) so rotation is "mint a
new key, revoke the old one," not "recreate the account."
### Endpoints
- `POST /api/service-accounts` — instance-scope/admin-only. Body:
`{"name": ..., "scope": "instance"|"team", "teamID": ... }` (teamID required
iff scope=team, and caller must be that team's owner or a system admin).
Returns the account plus its first raw key (shown once, same pattern as
`POST /api/users/{id}/api-keys`). Safe to call again with the same `name` —
see "idempotent lookup" below — unlike `/api/bootstrap`, which is inherently
one-shot by design (it's answering "does any user exist yet," a question with
no analogue once one already does).
- `POST /api/service-accounts/{id}/keys` — mint an additional key on an existing
account (self-service-equivalent: instance admin for `instance` scope, team
owner or system admin for `team` scope). Enables rotation without recreating
the account or losing its identity/audit history.
- `DELETE /api/service-accounts/{id}/keys/{keyID}` — revoke one key, mirroring
`DELETE /api/users/{id}/api-keys/{keyID}`.
- `GET /api/service-accounts?name=` — look up an existing account by name.
This is what turns "I tried to create my account and got a conflict" into a
normal flow instead of an error: a controller that expects to have already
registered itself calls this first, and only falls through to `POST` if
nothing comes back.
### Auth middleware
**Revised** (this section originally described an aspiration that didn't
match what shipped — `TEAM-LOOKUP.md` already caught one instance of that,
and a fuller audit found three more; this is the corrected, as-built
description, not the original proposal).
`internal/api/middleware.go`'s dual resolution (`Authorization: Bearer` →
`apiKeyUser()`, or session cookie → `sessionUser()`) and the service-account
path (`serviceAccountFor()`) both resolve into one `Caller` type
(`internal/api/caller.go`), not two parallel, un-unified context
representations the way an earlier version of this server kept them. Every
authorization predicate reads `Caller`'s methods:
- `Caller.IsAdmin()` — true **only** for a human system administrator, never
for a service account of either scope, under any circumstance. `AdminOnly`
and `requireSelfOrAdmin` key on this alone — user management
(`POST /api/users`, `PUT /api/users/{id}/admin`, etc.) and
`GET/PUT /api/admin/settings` stay human-only, forever. The original text
here claimed an instance-scoped service account satisfies `AdminOnly` "for
team-creation/listing purposes" — that was never true of the shipped code
(`TEAM-LOOKUP.md` caught the listing half; the creation half was always a
separate, bespoke check in `handleCreateTeam`, not `AdminOnly` itself) and
is not being made true now. Don't widen `AdminOnly`: every time this has
come up, the fix has been a narrower, purpose-built capability instead
(`?name=` lookups for teams and service accounts; now
`terdut-operator`'s own invite-minting feature for the one real gap this
boundary left — how a human ever gets a first login on a no-OIDC,
operator-managed install. See the bottom of "What this unblocks.")
- `Caller.IsInstanceServiceAccount()` — true only for an instance-scoped
service account, never for a human (including a human admin).
`handleCreateTeam` uses exactly this: a human creates a team by being a
human (and becomes its owner); an instance-scoped service account creates
one with no human owner at all. The two paths are not interchangeable, so
this predicate deliberately does not also admit a human admin.
- `Caller.Role(teamID)`/`TeamIDs()` — a human's real `team_members` rows, or
a team-scoped service account's single synthetic owner membership
(`serveAsServiceAccount`). This is what makes `requireTeamMember`/
`requireTeamOwner` treat a team-scoped service account as owner-equivalent
for that one team, with no separate branch needed in either function.
- `Caller.ServiceAccountID()` — used by `OperatorModeBlock` ("any service
account passes") and by `callerMayManageServiceAccount`'s self-rotation
check.
- `Caller.AsHuman()` — the accessor every handler that needs a real
`user_id` to act on behalf of must call and check, instead of reading a
user off context unconditionally. Before the `Caller` type existed, four
handlers did the latter and silently misbehaved for a service-account
caller: `handleMe` and `handleTestNotification` 500'd (a zero-value user id
that matches no row), `handleDismissOnboarding` silently no-op'd (`UPDATE
... WHERE id = 0` affects nothing, still returns 204), and
`handleCreateInvite` wrote that same zero value into `invites.created_by`
— a real foreign-key violation, not just a wrong answer, since that column
is nullable but was never passed as `nil`. All four now call `AsHuman()`
and return an explicit 403 ("this endpoint is for human accounts only")
or, for the invite case, leave `created_by` `NULL` the same way
`handleCreateServiceAccount` already did for the analogous situation.
**Team scope is owner-equivalent for every `requireTeamOwner` endpoint,
membership and invites included — by design, not by an unclosed gap.** An
earlier version of this document flagged this as "acknowledged rather than
closed," kept in check only by the social convention that nobody *builds*
automation against those two routes. That convention is retired:
`terdut-operator`'s `TerdutTeam` controller now mints and revokes its own
team's invite link through exactly this capability (its existing
team-scoped credential, `POST`/`DELETE /api/teams/{teamID}/invites`), which
is the real fix for the human-onboarding gap below — not a narrower
carve-out of this capability. `service_accounts_test.go`'s
`TestServiceAccount_TeamScopeManagesItsOwnInvites` pins it.
**A team-scoped account can also mint another service account scoped to its
own team** (`handleCreateServiceAccount`'s `callerOwnsTeam` branch, which a
team-scoped caller already satisfies for its own team via the synthetic
membership above). Kept, not restricted, for the same reason: a team-scoped
credential is that team's owner's reach, full stop — carving this one
capability out while leaving membership/invites alone would be an arbitrary
asymmetry. Pinned by
`TestServiceAccount_TeamScopeCanMintAnotherAccountForItsOwnTeam`.
**`callerMayManageServiceAccount` gained the one load-bearing fix this
redesign exists for:** an instance-scoped service account may manage
(mint/revoke a key on) *any* team-scoped account, not only one admin, that
team's human owner, or the account itself. `handleCreateServiceAccount`
already let an instance-scoped caller *create* a team-scoped account for
any team; this closes the gap where adopting or rotating one it didn't just
create in the same call — exactly `terdut-operator`'s documented
adopt-on-409 crash-window recovery (its own `DESIGN.md` §5) — 403'd forever
instead of succeeding (`terdut-operator#3`). Pinned by
`TestServiceAccount_InstanceScopeAdoptsAnExistingTeamScopedAccountsKey`.
Anywhere identity is recorded for a human (incident timeline
`acknowledged_by`/`assigned_to`, audit-relevant fields), a service-account
caller is still coerced into a bare `user_id` of `0` today — `Caller`'s new
`Identity()` accessor exists for exactly this follow-up, but wiring it in
needs a schema migration (an actor-attribution column distinct from
`user_id`) and is deliberately out of scope here. Tracked separately, not by
this document.
## What this unblocks
Directly resolves `terdut-operator` DESIGN.md §6's two broken assumptions:
1. **Bootstrap becomes single-purpose again.** `/api/bootstrap` mints exactly
the founding human admin, once. The operator's actual first-reconcile flow:
call `/api/bootstrap` only on a genuinely empty install; otherwise (or
immediately after, if it won the bootstrap race) call
`GET /api/service-accounts?name=terdut-operator`, and `POST` one if it
doesn't exist yet. From then on the operator never touches `/api/bootstrap`
again.
2. **Rotation becomes real.** `POST /api/service-accounts/{id}/keys` + revoke the
old one — no destructive DB-level workaround, no re-triggering a single-shot
endpoint that can't fire twice.
3. **Cross-namespace credential mirroring is no longer needed at all.**
`terdut-operator`'s current design holds every credential — instance- and
team-scoped alike — privately in the operator's own namespace, never in
the namespace of the CR each one authenticates for; reconciliation happens
entirely inside the operator's controller loop, so no CR owner ever needs
read access to a terdut-server credential regardless of same- or
cross-namespace `serverRef`. Team scoping is still what bounds the blast
radius of any individual credential: a leaked team-scoped key exposes
exactly one team's resources, never the whole server, which is what makes
holding many credentials in one place (the operator's namespace) an
acceptable trade rather than reintroducing the mirrored design's
server-admin-equivalent-everywhere problem.
4. **A human can get a first login on a no-OIDC, operator-managed install —
without ever touching `AdminOnly` or `/api/admin/settings`.** This was
filed as `terdut-server#23` ("no API path to create a human login after
bootstrap") and diagnosed, at the time, as this server needing to let a
service account through `AdminOnly`. It doesn't: the fix lives entirely
in `terdut-operator`, because a team-scoped credential was *already*
owner-equivalent for `POST /api/teams/{teamID}/invites`, and invite
redemption (`POST /api/signup` with an `invite` token) bypasses
`signup_mode` entirely — `terdut-operator` just never grew a feature to
use either fact. Its `TerdutTeam` controller now mints and surfaces one
via its own existing team-scoped credential (`spec.invite`,
`status.inviteSecretRef`, see that repo's own docs), so a human joins a
CRD-managed team by a real invite link, the same way anyone else would.
`terdut-server#23` is closed with this note once that feature ships — its
named routes stay human-only, correctly, not a gap.
## Suggested sequencing
Land this before `terdut-operator` implements any bootstrap/credential-handling
code — that code would otherwise be written against the current one-shot,
user-only credential model as a known-temporary workaround, which is wasted
effort on a repo that currently has zero implementation to begin with.
Where a service account acts on an incident (acknowledge, resolve), the
timeline and `acknowledged_by` record it through parallel `*_service_account_id`
columns, never as a user.
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# Team lookup for service accounts: closing terdut-operator's create-path crash window
This is a design note for a feature, not an implementation plan — same posture as
`SERVICE-ACCOUNTS.md`, and raised for the same reason: `terdut-operator`'s `TerdutTeam`
controller (ROADMAP.md Stage 2, a separate repo, no shared code) hit a gap this server has
no answer for yet.
## The problem
`POST /api/teams` (`handleCreateTeam`, confirmed against `internal/api/teams.go`) lets an
instance-scoped service account create a team — it has its own explicit
`isInstanceServiceAccount(...)` branch alongside the human-user path, not gated by
`AdminOnly`. If that call succeeds server-side but the caller (`TerdutTeam`'s controller)
crashes before persisting the resulting team ID locally, a retry's `POST` 409s on the name's
unique constraint (confirmed: the `isUniqueViolation` branch in the same handler).
Recovering from that 409 means looking the team up by name, and nothing today permits that
for a service account:
- `GET /api/teams` (`handleListTeams`) answers "what teams does the *caller* belong to", via
a `team_members` join keyed on `userFromContext`'s `caller.ID` — confirmed against source.
A service account is never a member of anything, so this always returns empty for one,
regardless of what exists.
- `GET /api/admin/teams` (`handleAdminListTeams`) is gated by `AdminOnly`, and `AdminOnly`'s
actual code (`internal/api/middleware.go`) checks only `userFromContext(...).IsAdmin` — no
branch for a service account at all, confirmed against source. This contradicts
`SERVICE-ACCOUNTS.md`'s own text, which claims "an instance-scoped [service account
satisfies] `AdminOnly` for team-creation/listing purposes" — that claim doesn't match this
endpoint's actual, shipped code. (Team *creation* is fine: `handleCreateTeam` isn't behind
`AdminOnly` at all, it has its own check. Only the listing half of that sentence is wrong.)
This is exactly the shape of gap `SERVICE-ACCOUNTS.md`'s own `GET /api/service-accounts?name=`
closed for service accounts themselves (confirmed: that endpoint's own comment —
"the name lookup is open to any authenticated caller... what lets a service account find its
own account on the 403 that follows a second POST"). Teams never got the equivalent, because
nothing needed it until an operator started creating them unattended.
## Goals
- A service-account-accessible way to look up one team by exact name, mirroring
`GET /api/service-accounts?name=` as closely as possible — same shape, same reasoning,
same low sensitivity of what it discloses.
- No change to today's behavior for an empty/no-name request.
## Proposed shape
Extend `GET /api/teams` itself, the same way `handleListServiceAccounts` already branches on
a `?name=` query param, rather than adding a new route:
- `name` unset (today's behavior, unchanged): the caller's own teams, via `team_members`.
- `name=<value>` set: look up that one team by exact name — a one-or-zero-length array, not
an error on no match, mirroring `GET /api/service-accounts?name=`'s own response shape and
status codes exactly. Deliberately **not** gated by `isInstanceServiceAccount` or
`AdminOnly`: a human caller who's already a member sees this same information in their own
team list regardless, and a non-member learning only that a name is taken — not who's in
the team, not any of its data — is the same low-sensitivity disclosure
`GET /api/service-accounts?name=` already accepts for service-account names.
## What this unblocks
Directly resolves the crash-window gap in `terdut-operator`'s `TerdutTeam` controller: on a
409 from `POST /api/teams`, `GET /api/teams?name=<the same name>` — authenticated with the
same instance-scoped credential that just got the 409 — finds the id, and the controller
proceeds as if its own create had returned it directly. The same adopt-on-409 pattern already
proven for service accounts (that repo's `DESIGN.md` §6 point 1, §5's general rule), not a
new one.
## Suggested sequencing
Land this before `TerdutTeam`'s create path is implemented — the same reasoning
`SERVICE-ACCOUNTS.md` gave for its own sequencing: writing that code against today's gap as a
"known-temporary workaround" is wasted effort when the fix is this small and this
well-precedented.
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# Terminal Duty documentation
The [README](../README.md) is the short tour. These pages hold the detail.
**Running it**
- [Deployment](./deployment.md): Docker, the Helm chart, the database, backups, and the operator.
- [Configuration](./configuration.md): environment variables and settings.
- [Single sign-on](./single-sign-on.md): OIDC, group mapping, the terminal device flow.
**Using it**
- [The web UI](./web-ui.md): sessions, the Team and Admin tabs.
- [Alertmanager configuration](./alertmanager.md): routes, integration keys and webhooks.
- [Alerts and incidents](./incidents.md): correlation, lifecycle, on-call assignment, stale-alert expiry.
- [Push notifications](./notifications.md): ntfy pages and acknowledging from them.
- [Escalation](./escalation.md): ladders, repeats and the fallback topic.
- [Dead man's switches](./dead-mans-switch.md): noticing that alerts stopped arriving.
**Integrating and contributing**
- [API reference](./api.md): every endpoint, authentication and error shape.
- [Service accounts](../SERVICE-ACCOUNTS.md): non-human credentials for automation.
- [Development and releasing](./development.md): tests, the CI gate, the release pipeline.
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# Alertmanager configuration
_Pointing Alertmanager at the server._ Back to the [README](../README.md) and the [documentation index](./README.md).
Alerts arrive on a team's **integration key**, which says both that the sender
may post and which team the alerts belong to. Mint one as an owner of the team:
```bash
curl -X POST https://terdut.example.com/api/teams/1/integrations \
-H "Authorization: Bearer $TERDUT_API_KEY" \
-H 'Content-Type: application/json' \
-d '{"name":"prod alertmanager"}'
```
The response carries the key and the full URL **once**; only a SHA-256 hash is
stored. Put it in your `alertmanager.yml`:
```yaml
receivers:
- name: terdut
webhook_configs:
- url: http://terdut-server:8080/api/integrations/<key>/alertmanager
send_resolved: true
route:
receiver: terdut
```
The whole URL is a credential, so treat it like one. Alertmanager 0.26 and
later can read it from a file with `url_file:` instead, which keeps it out of
your configuration repository:
```yaml
- url_file: /etc/alertmanager/secrets/terdut-webhook-url/url
send_resolved: true
```
The webhook endpoint requires no authentication.
If you use the [dead man's switch](./dead-mans-switch.md) — and the default configuration does — give
the heartbeat a route of its own, because the deadline is only as tight as the interval feeding it:
```yaml
route:
receiver: terdut
repeat_interval: 4h
routes:
- matchers: [ 'alertname = "Watchdog"' ]
receiver: terdut
group_wait: 0s
group_interval: 1m
repeat_interval: 1m
```
That delivers a heartbeat every **2 minutes**, not every minute. Alertmanager only reconsiders a
group every `group_interval`, and at exactly one elapsed interval `repeat_interval` has not *quite*
passed, so the send slips to the next tick — equal values give 2×. Two minutes against the 15 minute
default is seven heartbeats per window, which is the point; use `group_interval: 30s` if you want
the numbers to mean what they say.
kube-prometheus-stack users get the `Watchdog` alert (`expr: vector(1)`) for free; it just needs
routing to terdut rather than to `null`.
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# API reference
_The REST API._ Back to the [README](../README.md) and the [documentation index](./README.md).
## Authentication
All endpoints except `/api/bootstrap`, `/api/integrations/{key}/alertmanager`,
`/api/notify/ack/{token}`, `/api/login`, `/api/logout`, `/api/auth/config`,
`/api/version`, `/api/oidc/login`, `/api/oidc/callback`, `/api/oidc/device` and
`/api/oidc/device/token` require either an API key:
```
Authorization: Bearer <api-key>
```
or the web UI's session cookie. A request that carries an `Authorization` header
is judged on that header alone.
Two kinds of user exist. An **administrator** manages accounts: creating and
deleting users, setting anybody's password, minting keys for anybody, and
granting the flag itself. Everybody else works incidents — acknowledging,
assigning, snoozing, resolving, noting — and manages their own account and
nobody else's. An API key carries exactly the rights of the user it belongs to.
A third principal, the **service account**, exists for automation (a
Kubernetes operator, most likely) that needs to manage teams, escalation
policies, dead man's switches and integrations without impersonating a human.
It is not a user — it never signs in, never appears in a team's member list,
and never holds the administrator flag — and its key is prefixed `tdsa_` so it
reads as one at a glance in a log line. See [Service accounts](#service-accounts).
**Getting an account.** The first one comes from `/api/bootstrap`. After that
it depends on `signup_mode`, an administrator setting:
- `invite_only` (the default) — a team owner mints a link with
`POST /api/teams/{teamID}/invites`, and the person who opens it picks a
username and password and lands in that team with the role the link carries.
Links are single-use unless told otherwise, expire after seven days, and can
be revoked before that.
- `open` — anybody who can reach the server can create an account, and must
name a team, which they then own.
Invites are **links, not email**: this server has no SMTP, and adding it to send
one message would be a subsystem to run, secure and monitor. Send the link
however you already talk to the person.
A domain-restricted third mode was considered and dropped: with no email there
is nothing to verify an address against, so it would only check the domain of a
string somebody typed.
The first user, from `/api/bootstrap`, is an administrator. Users created
afterwards are not, until an administrator says so. An install always keeps at
least one: the last administrator can be neither deleted nor demoted, and
nobody can delete or demote themselves.
Endpoints that require the flag answer `403` with
`{"error":"administrator access required"}`.
**Teams** are the unit of tenancy, and are a separate axis from the administrator
flag. A team owns its incidents, alerts, schedule and integrations, and a user
sees exactly the teams they belong to. Within a team an **owner** configures it
(schedule, integrations, membership) and a **member** works its incidents.
An administrator crosses that line in one direction only. They **configure any
team** without being in it — every owner-only endpoint accepts the flag, because
otherwise a team whose last owner left could never be repaired. They do **not
read any team**: the queue, the alerts and the incidents are filtered by real
membership, so an administrator sees a team's work only by joining it, which is
a membership change and shows up as one. Administration is about accounts and
the shape of a team, not about reading other people's incidents.
Anything belonging to a team you are not in answers `404`, not `403`: whether an
incident exists is itself something only its team should learn.
**Operator mode** (`TERDUT_OPERATOR_MODE`, see [Configuration](./configuration.md#configuration))
declares this install gitops-managed. When it is on, a session or a user's own
API key gets `403 {"error": "...", "reason": "operator_managed"}` on every
write this page marks **owner**-gated under Teams below (creating, renaming
or deleting a team; its OIDC group binding; its escalation ladder; its dead
man's switches; its integrations) — a service account's writes are unaffected.
Team membership and invites are deliberately excluded: they are never
gitops-managed, in operator mode or out of it. `GET /api/auth/config` reports
`operator_mode` so a client can grey those sections out before a write is ever
attempted.
| Method | Path | Description |
|---|---|---|
| `GET` | `/api/auth/config` | How to sign in: `{"password_login", "oidc": {"enabled","name"}, "device_login", "operator_mode"}`. No session needed |
| `GET` | `/api/version` | `{"version"}` — this build's version string. No session needed, the same as `/healthz` |
| `POST` | `/api/login` | `{"username","password"}` → sets the session cookie, returns `{user, has_password}`. `429` after too many failures; `403` when `TERDUT_PASSWORD_LOGIN=false` |
| `GET` | `/api/oidc/login` | Starts a single sign-on sign-in: redirects the browser to the provider. `?next=/path` is where to land afterwards; only a path on this server is honoured. Only exists when SSO is configured |
| `POST` | `/api/oidc/device` | Starts a device login: returns `{device_code, user_code, verification_url, interval, expires_in}`. Only exists when SSO is configured |
| `POST` | `/api/oidc/device/token` | `{"device_code"}` → `202 {"status":"pending"}`, then `200` with the session cookie once approved (once only). `410` with `{"error":"expired"}` or `{"error":"denied"}`; `429 {"error":"slow_down"}` if polled faster than `interval` |
| `POST` | `/api/oidc/device/approve` | **session** — `{"user_code"}`. Approves a pending device login as the caller. `403` for an API key; `404` for an unknown, expired or already decided code |
| `POST` | `/api/oidc/device/deny` | **session** — `{"user_code"}`. Refuses it |
| `GET` | `/api/oidc/callback` | Where the provider sends the browser back. Sets the session cookie and redirects to `/`, or to `/?sso_error=<code>` — one of `denied`, `expired`, `failed`, `unavailable`, `not_allowed`, `no_email`, `email_conflict`, `disabled`, `not_bootstrapped` (no user exists on this install yet — sign in again once something has called `/api/bootstrap`) |
| `POST` | `/api/logout` | Ends the session and clears the cookie |
| `GET` | `/api/me` | The caller: `{user, has_password}` |
## Users
| Method | Path | Description |
|---|---|---|
**admin** marks an endpoint that requires the administrator flag; **self or
admin** marks one you may use on your own account and an administrator may use
on anybody's.
| Method | Path | Who | Description |
|---|---|---|---|
| `GET` | `/api/signup` | — | Whether sign-up is open, and whether `?invite=` is usable. No session needed: the caller has no account yet |
| `POST` | `/api/signup` | — | Create an account `{"username","email","password","invite"?,"team_name"?}` and sign in. `403` without a usable invite when the mode is invite-only |
| `POST` | `/api/bootstrap` | — | Create first user + API key `{"username","email","password"?}` (only works on empty DB). The user is an administrator |
| `GET` | `/api/users` | any | List users. Open to everybody: the queue's assignment control and the schedule both have to name people |
| `GET` | `/api/users/{id}/teams` | self or admin | The teams that user is in, each with their role. `/api/teams` is always about the caller; this one answers it about somebody else, for the admin page's per-user view. `404` for a user who does not exist, so "no teams" and "no such person" are distinguishable |
| `POST` | `/api/users` | **admin** | Create user `{"username","email"}`. Not an administrator |
| `DELETE` | `/api/users/{id}` | **admin** | Delete user (cascades to keys). `409` for yourself or the last administrator |
| `PUT` | `/api/users/{id}/admin` | **admin** | Grant or revoke the administrator flag `{"is_admin"}`. `409` for yourself, the last administrator, or an administrator granted by single sign-on |
| `PUT` | `/api/users/{id}/disabled` | **admin** | Take an account out of use, or put it back `{"disabled"}`. `409` for yourself or the last administrator |
| `PUT` | `/api/users/{id}/notify` | self or admin | Set push notification target `{"ntfy_topic"}` — empty string clears it |
| `PUT` | `/api/users/{id}/password` | self or admin | Set web UI password `{"password","current_password"}`. `current_password` is required only when changing your own existing password. Ends the user's other sessions |
| `POST` | `/api/users/{id}/api-keys` | self or admin | Issue API key `{"name"}` — key shown once |
| `DELETE` | `/api/users/{id}/api-keys/{keyID}` | self or admin | Revoke API key |
## Administration
| Method | Path | Who | Description |
|---|---|---|---|
| `GET` | `/api/admin/teams` | **admin** | Every team on the server, with its member and open-incident counts. `/api/teams` answers "what am I in"; this answers "what is there" |
| `GET` | `/api/admin/teams/{teamID}` | **admin** | One team and who is in it: `{"team", "members"}`. `404` for a team that does not exist. `GET /api/teams/{teamID}/members` is **member**-only and still `404`s an administrator from outside the team — reading a team's shape and reading its work are different questions, so they are different endpoints |
| `GET` | `/api/admin/settings` | **admin** | The editable settings with their bounds, plus the environment-configured ones, read-only. Never credentials |
| `PUT` | `/api/admin/settings` | **admin** | Change one or more `{"key": seconds}`, or `{"signup_mode": "open"\|"invite_only"}`. `400` for an unknown key or a value outside its bounds |
## Service accounts
A service account is a scoped, non-human credential for automation — not a
`users` row, so it never signs in, is never a team member, and never carries
the administrator flag. Two scopes:
- **instance** — the same reach system administration has over teams: create
one, and mint a **team**-scoped account against any of them. There is no
cap on how many instance-scoped accounts exist, but ordinarily there is one,
belonging to whatever is provisioning this install end to end.
- **team** — owner-equivalent for that one team, and nothing else: every
**owner**-gated endpoint under [Teams](#teams), membership and invites
included. Nothing narrower is enforced server-side; what actually keeps
membership out of automation's hands is that no operator built against this
scope should ever call those two endpoints — see
[operator mode](#authentication) and [`SERVICE-ACCOUNTS.md`](../SERVICE-ACCOUNTS.md)'s note on this.
A key is shown once, at creation or rotation, and only its hash is stored —
the same handling as a user's API key. Losing it means minting a new one;
there is no way to recover a raw key from the server.
| Method | Path | Who | Description |
|---|---|---|---|
| `GET` | `/api/service-accounts` | **admin** | Every service account. Pass `?name=` instead to look one up by its exact name — open to **any** authenticated caller (human or service account), since it returns no key material and is how an account finds its own id |
| `POST` | `/api/service-accounts` | owner\* | Create one and mint its first key `{"name","scope","team_id"?}` (`team_id` required for `scope:"team"`, absent for `scope:"instance"`). Returns `{"service_account", "key"}` — `key.key` shown once |
| `POST` | `/api/service-accounts/{id}/keys` | owner\* | Mint an additional key `{"name"}` — rotation without recreating the account. Shown once |
| `DELETE` | `/api/service-accounts/{id}/keys/{keyID}` | owner\* | Revoke one key |
\* For an **instance**-scoped account: a system administrator only. For a
**team**-scoped account: a system administrator, that team's own human owner,
an instance-scoped service account (minting a narrower credential for a team
it just created), or — for the two key endpoints only — the account rotating
or revoking its own key, which is not a privilege escalation, the same
reasoning a user's own API keys rest on.
## Alert ingestion
Alerts arrive on a team's integration key. The key is both the credential and the
routing: it says that the sender may post, and which team the alerts belong to.
Create one with `POST /api/teams/{teamID}/integrations`, which returns the key
and the full URL once and stores only a SHA-256 hash.
| Method | Path | Description |
|---|---|---|
| `POST` | `/api/integrations/{key}/alertmanager` | Alertmanager v4 webhook receiver for the key's team. `401` for an unknown key |
This is the only way in. The pre-teams `POST /api/alertmanager/webhook` took no
credential at all — anything able to reach the port could open an incident —
and was removed in v0.13.0 once senders had moved onto keys.
## Teams
**owner** below means an owner of that team, a system administrator (who
passes every one of these without being a member), or that team's own
team-scoped [service account](#service-accounts) — including membership and
invites, technically, though no automation this scope was designed for
(a Kubernetes operator's CRDs, see [`SERVICE-ACCOUNTS.md`](../SERVICE-ACCOUNTS.md)) ever models team
membership or would call those two. See [Authentication](#authentication).
**member** means membership and nothing else: an administrator who is not in
the team gets the same `404` as anybody else.
| Method | Path | Who | Description |
|---|---|---|---|
| `GET` | `/api/teams` | any | The caller's own teams, each with their role |
| `POST` | `/api/teams` | any | Create a team `{"name"}`; a human creator becomes its first owner. An instance-scoped [service account](#service-accounts) may also create one, and it gets no owner at all — expected for a team an operator is about to hand a team-scoped credential to, not an orphaned team a human made |
| `PUT` | `/api/teams/{teamID}` | **owner** | Rename it `{"name"}`. `409` if the name is taken |
| `DELETE` | `/api/teams/{teamID}` | **owner** | Delete a team and everything under it. `409` while it has open incidents |
| `GET` | `/api/teams/{teamID}/members` | member | Who is in the team, with `status` (`oncall` if the rota has them today, `unpageable` when a page to them would go nowhere — even if they are on call — else `reachable`), `on_call`, `next_shift` (first rota day after today), `pageable` and `problem` (`has no ntfy topic` / `account is disabled`; never the topic itself) and `last_active_at` (their newest session or API-key use). Every member sees the same list |
| `POST` | `/api/teams/{teamID}/members` | **owner** | Add a member, or change their role `{"user_id","role"}`. `409` when it would demote the last owner, or the membership is managed by single sign-on |
| `DELETE` | `/api/teams/{teamID}/members/{userID}` | **owner** | Remove a member. `409` for the last owner, or a membership managed by single sign-on |
| `GET` | `/api/teams/{teamID}/oidc-groups` | member | Which groups control this team's membership: `{"member_group","owner_group"}`. An empty string means no group grants that role here |
| `PUT` | `/api/teams/{teamID}/oidc-groups` | **owner** | Set them. An empty string clears a binding |
| `GET` | `/api/teams/{teamID}/integrations` | member | List integrations. Never returns keys. Each carries `status` (`active` if its key posted within 24h, `quiet` if it has but not lately, `never`), `last_used_at` (last webhook, usable or not), `last_alert_at` (when an alert last arrived on it) and `alerts_24h` (distinct alerts it refreshed in the last day). Alerts delivered before the source was recorded (migration 010) have none, so the last two fill in as Alertmanager re-sends them |
| `PATCH` | `/api/teams/{teamID}/integrations/{integrationID}` | **owner** | Rename `{"name"}`. The key does not change |
| `POST` | `/api/teams/{teamID}/integrations` | **owner** | Mint an integration `{"name","kind"}` — key and URL shown once |
| `DELETE` | `/api/teams/{teamID}/integrations/{integrationID}` | **owner** | Revoke an integration. Alerts it delivered stay, unattributed |
| `GET` | `/api/teams/{teamID}/invites` | **owner** | The team's invite links, with their uses and expiry. Never the tokens |
| `POST` | `/api/teams/{teamID}/invites` | **owner** | Mint one `{"role","max_uses"}` — the full URL is returned once |
| `DELETE` | `/api/teams/{teamID}/invites/{inviteID}` | **owner** | Revoke a link before it expires |
| `GET` | `/api/teams/{teamID}/escalation` | member | The team's [escalation ladder](./escalation.md#escalation) `{repeat_count, fallback_topic, levels[], last_escalated_at?, last_escalated_incident_id?}`. Empty levels means the team has none. Each level also carries `status` (`ready`, `escalating` when an unanswered incident has climbed to it, `unreachable` when nobody on it could be woken), `waiting` (ids of the open incidents on it) and, per target, `username` (who it means today — the person on call, for a rota target), `reachable` and `problem`. The extra fields are output only; `PUT` takes the plain shape |
| `PUT` | `/api/teams/{teamID}/escalation` | **owner** | Replace it wholesale. `400` for a level with no targets or no timeout — a rung that pages nobody is a silence with a number on it |
| `GET` | `/api/teams/{teamID}/deadman/switches` | member | The team's [dead man's switches](./dead-mans-switch.md), each `{id, name, matcher, timeout_seconds, severity, status, last_heartbeat_at, last_triggered_at, open_incident_id, sources[]}`. `status` is `healthy`, `dead` or `dormant`; `sources` has one entry per heartbeat fingerprint. Empty when the team watches nothing |
| `POST` | `/api/teams/{teamID}/deadman/switches` | **owner** | Add one: `{name?, matcher, timeout_seconds, severity?}`. `400` when the matcher names no `alertname` or holds several, or the timeout is not positive — a switch that silently watches nothing is the failure this feature exists to prevent |
| `PUT` | `/api/teams/{teamID}/deadman/switches/{switchID}` | **owner** | Replace one in place, same body and validation as create. Its id is unchanged — for an automated caller reconciling a spec change, unlike delete-and-recreate |
| `DELETE` | `/api/teams/{teamID}/deadman/switches/{switchID}` | **owner** | Stop watching. An incident it opened stays open. `404` for a switch of another team |
## Notifications
| Method | Path | Description |
|---|---|---|
| `POST` | `/api/notify/ack/{token}` | Acknowledge an incident from a push notification's Acknowledge button. No auth: the token in the path is the credential — one incident, one action, 24 hours, idempotent. Must stay publicly reachable |
## Incidents
| Method | Path | Description |
|---|---|---|
| `GET` | `/api/incidents` | List incidents. Filters: `?status=triggered\|acknowledged\|resolved`, `?severity=`, `?assigned_to=<user id>`, `?archived=true`, `?snoozed=true`, `?from=YYYY-MM-DD`, `?to=YYYY-MM-DD`, `?sort=severity`, `?cluster=<value of the cluster group label>`, `?limit=` (default 50, max 500) |
| `GET` | `/api/incidents/clusters` | The distinct `cluster` values on the caller's incidents from the last 90 days, sorted (`?team_id=` narrows it). An empty array when nothing carries the label |
| `GET` | `/api/incidents/{id}` | Get single incident, with its alerts inline |
| `GET` | `/api/incidents/{id}/alerts` | Alerts under this incident |
| `GET` | `/api/incidents/{id}/timeline` | Full event history, chronological |
| `POST` | `/api/incidents/{id}/acknowledge` | Acknowledge (stamps authed user + time) |
| `DELETE` | `/api/incidents/{id}/acknowledge` | Clear acknowledgement, back to `triggered` |
| `POST` | `/api/incidents/{id}/resolve` | Close by hand — **terminal**, see above |
| `POST` | `/api/incidents/{id}/assign` | Reassign `{"user_id"}` |
| `POST` | `/api/incidents/{id}/snooze` | Hide until `{"until": RFC3339}` or `{"duration": "2h"}` |
| `DELETE` | `/api/incidents/{id}/snooze` | Un-snooze |
| `POST` | `/api/incidents/{id}/archive` | Archive (hides from the default list) |
| `DELETE` | `/api/incidents/{id}/archive` | Un-archive |
| `POST` | `/api/incidents/{id}/notes` | Add a note `{"content"}` |
| `DELETE` | `/api/incidents/{id}/notes/{eventID}` | Delete own note |
With no `?status=` filter, `GET /api/incidents` returns **open** incidents only —
the queue an on-call person wants. Currently snoozed and archived incidents are
excluded unless asked for. Actions that only make sense on an open incident
return `409` once it is resolved.
Notes are ordinary timeline events of type `note`; only they are deletable, and
only by their author. The rest of the timeline is a record of what happened.
### The incident object
| Field | Type | Notes |
|---|---|---|
| `id` | integer | Server-assigned |
| `group_key` | string | Alertmanager's `groupKey` — opaque, treat as an identifier |
| `title` | string | Rendered from `groupLabels` |
| `group_labels` | object | String→string, as sent by Alertmanager |
| `status` | string | `"triggered"`, `"acknowledged"` or `"resolved"` |
| `severity` | string | *optional* — high-water mark across the incident's alerts; never lowered |
| `triggered_at` | timestamp | When the incident opened |
| `acknowledged_by_id` / `acknowledged_by` / `acknowledged_at` | | *optional* — user id, username, time |
| `assigned_to_id` / `assigned_to` | | *optional* — user id, username |
| `snoozed_until` | timestamp | *optional* — a value in the past reads as not snoozed |
| `resolved_at` | timestamp | *optional* |
| `resolution_source` | string | *optional* — `"alerts"`, `"manual"` or `"recovered"` |
| `archived_at` | timestamp | *optional* |
| `alerts` | array | Only on `GET /api/incidents/{id}` |
Treat `resolution_source` as an open set, as with the alert field of the same
name: degrade unknown values to "resolved, reason unknown".
### The timeline event object
| Field | Type | Notes |
|---|---|---|
| `id` | integer | |
| `incident_id` | integer | |
| `type` | string | See below — treat as an open set |
| `user_id` / `username` | | *optional* — absent when the server acted rather than a person |
| `alert_id` | integer | *optional* — the alert an `alert_added` / `alert_resolved` event refers to |
| `detail` | string | *optional* — the note body, the snooze deadline, etc. |
| `created_at` | timestamp | |
Types written today: `triggered`, `alert_added`, `alert_resolved`,
`acknowledged`, `unacknowledged`, `assigned`, `archived`, `unarchived`, `snoozed`,
`unsnoozed`, `resolved`, `note`, `notified`, `notify_failed`, `deadman_silent`. On an
`assigned` event `user_id` is the **assignee**, not the actor; the actor is in
`actor_user_id`/`actor_username` or `actor_service_account_id`/`actor_service_account_name`
(absent on assignments made before they were recorded). New types may be added; render
unknown ones generically rather than dropping them.
On `notified` and `notify_failed`, `detail` carries the notification kind
(`triggered` | `reminder` | `resolved`), and on a failure the reason after it.
`user_id` is who was paged — absent means the page went to the shared fallback
topic and so belongs to nobody. The topic itself is never written to the
timeline: it is a shared secret with the ntfy server, and every API key can read
this.
## Alerts
Alerts are read-only. Everything a person does happens on the incident.
| Method | Path | Description |
|---|---|---|
| `GET` | `/api/alerts` | List alerts. Filters: `?status=firing\|resolved`, `?name=`, `?incident_id=`, `?archived=true`, `?from=YYYY-MM-DD`, `?to=YYYY-MM-DD`, `?limit=` (default 50, max 500) |
| `GET` | `/api/alerts/{id}` | Get single alert |
Archived alerts are hidden from `GET /api/alerts` unless `?archived=true` is
passed; alert archiving is automatic housekeeping by the sweeper, not a user
action. Resolved alerts carry `resolution_source`: `"alertmanager"` for a real
resolved webhook, `"expiry"` when the sweeper inferred it (see
[Stale alert expiry](./incidents.md#stale-alert-expiry)), `"deadman"` for a heartbeat declared
dead (see [Dead man's switch](./dead-mans-switch.md)).
### The alert object
Returned by `GET /api/alerts` (as an array) and `GET /api/alerts/{id}`.
Timestamps are RFC 3339 in UTC. Fields marked *optional* are omitted entirely
when unset, so clients must treat them as nullable.
| Field | Type | Notes |
|---|---|---|
| `id` | integer | Server-assigned; stable for the life of the row |
| `fingerprint` | string | Alertmanager's fingerprint — the upsert key |
| `name` | string | From the `alertname` label |
| `status` | string | `"firing"` or `"resolved"` |
| `labels` | object | String→string, as sent by Alertmanager |
| `annotations` | object | String→string, as sent by Alertmanager |
| `starts_at` | timestamp | When the alert instance began, **per Prometheus** |
| `ends_at` | timestamp | *optional* — absent while no end is known |
| `generator_url` | string | Link back to the originating Prometheus |
| `received_at` | timestamp | When the server last accepted a webhook for this alert — see below |
| `incident_id` | integer | *optional* — the most recent incident this alert belongs to |
| `resolution_source` | string | *optional* — `"alertmanager"`, `"expiry"` or `"deadman"` |
| `archived_at` | timestamp | *optional* — set while archived |
#### `received_at` is a liveness heartbeat
`starts_at` comes from Prometheus and **never changes** for the lifetime of an
alert instance. It says when the problem began, not whether it is still
happening — an alert that started twelve days ago looks identical whether
Alertmanager refreshed it a minute ago or went silent a week ago.
`received_at` is the field that answers "is this still live". It is set to the
server's clock on **every accepted webhook** for that fingerprint, including the
unchanged firing notifications Alertmanager re-sends every `repeat_interval`.
Clients may rely on this:
- **A firing alert whose `received_at` is advancing is still being refreshed.**
Stale-dating it against `repeat_interval` is a valid liveness check, and it is
what the built-in sweeper does (see
[Stale alert expiry](./incidents.md#stale-alert-expiry)).
- **`received_at` tracks accepted payloads, not delivery attempts.** A retry
that describes an older instance than the stored one is discarded, and a
discarded payload does not move `received_at`.
- **It stops advancing once the alert resolves,** because Alertmanager stops
re-sending. On an alert resolved by the sweeper
(`"resolution_source": "expiry"`) it therefore marks the last time
Alertmanager was actually heard from, which is earlier than `ends_at`.
`GET /api/alerts` is ordered by `received_at` descending — most recently
refreshed first — and the `?from=` / `?to=` filters on both the alert and stats
endpoints select on `received_at`, not `starts_at`.
#### `resolution_source` says how much to trust `ends_at`
An alert can leave the firing state two ways, and `resolution_source` records
which happened. Clients may rely on this:
- **Absent while firing.** It is set only on resolve, and a re-fire under the
same fingerprint clears it again, so its presence always agrees with
`"status": "resolved"`.
- **`"alertmanager"` — a real resolved webhook arrived.** `ends_at` is the end
time Alertmanager reported. It is an observed value and can be displayed as
fact.
- **`"expiry"` — the sweeper inferred the resolve** because Alertmanager stopped
refreshing the alert (see [Stale alert expiry](./incidents.md#stale-alert-expiry)). Nothing
ever reported an end, so **`ends_at` is approximate**: it is either the stale
`endsAt` watermark from the last notification, or — when that notification
carried none — the time the sweep ran, which lags the last real contact by up
to `TERDUT_STALE_AFTER` plus a sweep interval. Treat it as "no later than",
not as when the problem stopped.
On these alerts `received_at` is the more truthful signal: it marks the last
time Alertmanager was actually heard from. Surfacing the distinction is
worthwhile, since `"expiry"` can also mean the alert is still firing and the
notification path broke.
- **`"deadman"` — a heartbeat was declared dead** (see
[Dead man's switch](./dead-mans-switch.md)). Like `"expiry"`, an inference from
silence rather than an observed end, so `ends_at` is approximate — but a much
tighter one, bounded by the switch's timeout. It is also the one resolution
a re-fire under the same `starts_at` can undo, since the switch coming back is
exactly the evidence that the inference was wrong.
Treat the value as an open set and tolerate ones you do not recognise — new
sources may be added, and unknown values should degrade to "resolved, reason
unknown" rather than being rejected.
## On-call schedule
| Method | Path | Description |
|---|---|---|
Each team keeps its own rota, so two teams can have two different people on call
on the same day. The person taking a shift has to be in the team — paging
somebody who cannot open the incident is worse than paging nobody.
| Method | Path | Who | Description |
|---|---|---|---|
| `POST` | `/api/teams/{teamID}/schedule` | **owner** | Assign user to dates `{"user_id", "dates":["YYYY-MM-DD",...], "replace"}` — all-or-nothing |
| `GET` | `/api/teams/{teamID}/schedule` | member | List entries. Filters: `?from=YYYY-MM-DD`, `?to=YYYY-MM-DD` |
| `DELETE` | `/api/teams/{teamID}/schedule/{id}` | **owner** | Remove schedule entry |
| `GET` | `/api/schedule/current` | any | Who is on call today (UTC) in **every** team the caller is in — one entry per team, `[]` when nobody anywhere |
## Statistics
Every figure counts the caller's own teams only: a report that counted other
teams' incidents would leak their volume, and their alert names through the
top-alerts list, and would not be a number about the reader's work anyway.
All stat endpoints accept optional `?from=YYYY-MM-DD` and `?to=YYYY-MM-DD`, and exclude archived rows to match the default list views. Alert stats filter on `received_at`; incident stats filter on `triggered_at`.
| Method | Path | Description |
|---|---|---|
| `GET` | `/api/stats/incidents` | `{total, triggered, acknowledged, resolved, mtta_seconds, mttr_seconds}` |
| `GET` | `/api/stats/alerts` | `{total, firing, resolved}` counts |
| `GET` | `/api/stats/alerts/top` | Most frequent alert names. `?limit=` (default 10, max 100) |
| `GET` | `/api/stats/alerts/by-hour` | Count per hour-of-day (UTC), all 24 slots returned |
| `GET` | `/api/stats/alerts/by-day` | Count per day-of-week, all 7 slots with names returned |
`mtta_seconds` (time to acknowledge) and `mttr_seconds` (time to resolve) are
averages over incidents that have actually been acknowledged or resolved, and are
**null** until there are any — null means "no data", not zero.
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# Configuration
_Environment variables and settings._ Back to the [README](../README.md) and the [documentation index](./README.md).
Two kinds of setting, split by who changes them and how often.
**Where the server is plugged in** stays in the environment: the listen address,
the database DSN, the ntfy URL and token, the public URL. They are needed before
the database is open, and two of them are credentials.
**How the server behaves** lives in the database and is edited by an
administrator in the web UI or through `PUT /api/admin/settings`, taking effect
on the next sweep rather than at the next restart. The variables below marked
**seed** are the value each of those starts from: written once, on first start,
and never overwritten afterwards — a redeploy cannot put a chart's default back
over an administrator's edit.
| Variable | Default | Description |
|---|---|---|
| `TERDUT_ADDR` | `:8080` | TCP address to listen on |
| `TERDUT_DB_DSN` | — | **Required.** Postgres connection string, e.g. `postgres://terdut:secret@localhost:5432/terdut?sslmode=require` |
| `TERDUT_ARCHIVE_AFTER` | `168h` (7d) | **seed.** How long a resolved alert or incident stays in the default list before being auto-archived |
| `TERDUT_STALE_AFTER` | `6h` | **seed.** How long a firing alert may go without a refreshing webhook before it is treated as resolved — **must exceed your Alertmanager `repeat_interval`** |
| `TERDUT_NTFY_URL` | — | ntfy server to publish push notifications to. Empty disables notifications entirely |
| `TERDUT_NTFY_TOKEN` | — | Bearer token for an access-controlled ntfy |
| `TERDUT_NTFY_FALLBACK_TOPIC` | — | Topic used when nobody is on call |
| `TERDUT_PUBLIC_URL` | — | Base URL a phone uses to reach this server: the notification's link into the web UI, its Acknowledge button, and whether the session cookie is `Secure` |
| `TERDUT_NOTIFY_REPEAT` | `15m` | **seed.** How long an incident may sit unacknowledged before it is paged again. `0` notifies once and never repeats |
| `TERDUT_PASSWORD_LOGIN` | `true` | `false` refuses password login and password sign-up (`403`), leaving single sign-on the only way in. Refused at startup unless SSO is configured |
| `TERDUT_TRUSTED_PROXIES` | `1` | How many reverse proxies in front of the server append to `X-Forwarded-For`; the per-address rate limits use the entry that many hops from the right. `0` ignores the header |
| `TERDUT_OPERATOR_KEY` | — | At least 32 characters. When set, the instance-scoped service account `terdut-operator` is created if missing and its `seed` key replaced with this value at every start — how terdut-operator authenticates without a bootstrap handshake. An instance-scoped account acts as owner of every team (team configuration) but is not a member of any, so it reads no incidents |
| `TERDUT_OPERATOR_MODE` | `false` | Declares this install gitops-managed: a session's or a user's own API key's writes to teams, escalation policies, dead man's switches and integrations are refused (`403 reason:"operator_managed"`); a [service account](./api.md#service-accounts)'s are not. Team membership and the schedule stay editable regardless |
| `TERDUT_OIDC_ISSUER` | — | Turns single sign-on on. The provider's issuer URL; discovery is read from `<issuer>/.well-known/openid-configuration`. See [Single sign-on](./single-sign-on.md#single-sign-on-oidc) |
| `TERDUT_OIDC_CLIENT_ID` / `TERDUT_OIDC_CLIENT_SECRET` | — | **Required with an issuer.** The confidential client registered at the provider. Keep the secret in a Secret, not in values |
| `TERDUT_OIDC_NAME` | `SSO` | What the sign-in button calls the provider |
| `TERDUT_OIDC_SCOPES` | `openid profile email` | Scopes requested, comma or space separated. Authentik puts `groups` behind `profile` |
| `TERDUT_OIDC_USERNAME_CLAIM` / `_EMAIL_CLAIM` / `_GROUPS_CLAIM` | `preferred_username` / `email` / `groups` | ID token claims read for the username, email and groups |
| `TERDUT_OIDC_TRUST_EMAIL` | `false` | Link a first sign-in to an existing local user by email even if the provider does not mark the address verified |
| `TERDUT_OIDC_ALLOWED_GROUPS` | — | Comma-separated. Only people in one of these may sign in. Empty admits everybody the provider authenticates |
| `TERDUT_OIDC_ADMIN_GROUP` | — | Members are system administrators |
| `TERDUT_OIDC_SESSION_MAX_AGE` | `12h` | Hard ceiling on a session made by an SSO sign-in |
Durations use Go syntax (`30m`, `12h`, `168h`). An unparseable value falls back to the default.
Note that `TERDUT_STALE_AFTER` and a dead man's switch timeout point in opposite directions. Staleness
is a generous grace period around a `repeat_interval` you do not control; a dead man's switch is a
deadline you set deliberately, and the heartbeat's route is configured to beat faster than it.
In the Helm chart the two sweeper durations are set via `sweeper.staleAfter` and `sweeper.archiveAfter`, notifications via the `notify.*` values, single sign-on via `oidc.*` and `passwordLogin`, and operator mode via `operatorMode`.
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# Dead man's switches
_Detecting that alerts have stopped arriving._ Back to the [README](../README.md) and the [documentation index](./README.md).
Everything above assumes alerts arrive. If Prometheus stops evaluating, or
Alertmanager cannot reach this server, nothing arrives — and silence looks
exactly like everything being fine. A dead man's switch inverts the handling for
one designated alert so that silence is the signal:
- **receiving** it opens no incident, and
- the **absence** of it does.
kube-prometheus-stack already ships the alert for this. `Watchdog` is
`expr: vector(1)`, so it fires permanently and is re-sent forever; it is worth
nothing unless something downstream notices it stop. It is the usual first switch.
**Switches belong to a team**, which decides which of its own alerts are
heartbeats and how long a silence has to last. Each **switch** is a row of its
own — a name, one matcher, a timeout and a severity — so switches in one team
can have different deadlines. An owner adds and removes them on **Team →
Switches**, which lists each with a status (**healthy**, **dead**, or
**dormant** until its first heartbeat), when it was last heard from, and when it
last opened an incident; a matcher that several clusters satisfy is broken down
per cluster. The API is `POST`/`DELETE /api/teams/{teamID}/deadman/switches`. A
missed heartbeat opens an incident in the team whose integration received it.
Removing a switch stops the watching; an incident it already opened stays open
until somebody resolves it.
A new team watches nothing until its owner (or terdut-operator, from a
`TerdutTeam`) adds a switch: inheriting an install-wide heartbeat would page a
new team about a source it has never heard of.
A matcher is a set of exact label conditions, one of which must be the
`alertname`, , one matcher per switch, `,` between the label conditions:
```
alertname=Watchdog,cluster=prod
```
**The unit of monitoring is the fingerprint, not the alert name.** Two clusters
sending the same `Watchdog` are two independent switches, so a healthy one can
never mask a dead one.
## The lifecycle
A switch is **dormant** until its first heartbeat arrives. A configured matcher
that has never been heard from opens nothing, so a fresh deploy or a restored
database does not page. It also means a matcher that never matches anything is
silently inert.
Once armed, the sweeper declares it **dead** when either the heartbeat has not
been refreshed within the switch's `timeout_seconds`, or Alertmanager explicitly
resolved it — the sender saying the heartbeat stopped needs no further waiting.
That opens an incident at the switch's `severity`, assigned and paged like any
other, and marks the heartbeat alert `"resolution_source": "deadman"` so the
alert list stops claiming a dead switch is firing.
It **recovers** when the heartbeat starts arriving again: the incident resolves
with `"resolution_source": "recovered"` and the all-clear goes to whoever was
paged.
Resolving the incident by hand sticks, the same way it does for an alert-backed
one. While the switch stays silent nothing new opens — so a decommissioned
source is a one-time page rather than a nag. The switch **re-arms** on the next
heartbeat: come back and die again, and that is a new incident.
## Two things to know
A switch's timeout must be **shorter** than the `repeat_interval` of the
route carrying the heartbeat, which is the exact opposite of
`TERDUT_STALE_AFTER`. Inheriting a default `repeat_interval` of 4h gives you a
switch that takes four hours to notice anything, so give the heartbeat
[its own route](./alertmanager.md#alertmanager-configuration). Matched alerts are exempt from
stale-alert expiry — a heartbeat answers to its own timeout and nothing else.
A dead man's switch incident has **no member alerts**:
`GET /api/incidents/{id}/alerts` returns an empty list. There is no alert
describing the problem, because the problem is that no alert arrived. What
happened is on the timeline instead, as a `deadman_silent` event carrying the age
of the last heartbeat, and the heartbeat's labels are on the incident's
`group_labels`.
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# Deployment
_Running the server in a container and on Kubernetes with the Helm chart._ Back to the [README](../README.md) and the [documentation index](./README.md).
## Docker
```bash
docker build -t terdut-server .
docker run -p 8080:8080 \
-e TERDUT_DB_DSN='postgres://terdut:secret@host.docker.internal:5432/terdut?sslmode=disable' \
terdut-server
```
The server creates its own schema on startup and needs a reachable Postgres; it stores nothing on
disk, so there is no volume to mount.
## Kubernetes
A Helm chart is published from this repository as an OCI artifact, versioned in lockstep
with the app — chart `x.y.z` is always app `vx.y.z`:
```bash
helm upgrade --install terdut-server oci://git.ryuvia.com/niklas/terdut-server \
--version 0.9.2 \
--namespace terdut-server --create-namespace \
--set networking.hostname=terdut.example.com
```
The chart expects a [Gateway API](https://gateway-api.sigs.k8s.io/) Gateway named `envoy-main` in
the `envoy-gateway-system` namespace to already exist — it renders an `HTTPRoute` against it rather
than an `Ingress`. TLS is terminated at the gateway, so the server itself never sees a certificate.
| Value | Default | Description |
|---|---|---|
| `networking.hostname` | `terdut.example.com` | Hostname the `HTTPRoute` serves |
| `networking.listener` | `""` | Gateway listener (`sectionName`) to bind to. Empty attaches to every matching listener, **including plaintext HTTP** — set it to the HTTPS listener's name to serve TLS only |
| `networking.servicePort` | `8080` | Port the route forwards to; keep in sync with `service.port` |
| `bootstrap.enabled` | `true` | Runs a post-install hook that creates the first user and stores its API key in the `<release>-admin-key` Secret. Already-bootstrapped servers are left alone |
| `database.dsn` | `""` | **Required.** Postgres DSN, with no password in it. The chart provisions no database |
| `database.passwordSecret.name` | `""` | Secret supplying `PGPASSWORD`. With the Zalando postgres operator, the Secret it generates for the role |
| `database.passwordSecret.key` | `password` | Key within that Secret |
The API key travels in an `Authorization: Bearer` header, so set `networking.listener` whenever the
hostname is reachable outside a trusted network.
### The database
The chart provisions no database: it takes a DSN and expects a Postgres that already exists. In this
cluster the wrapper chart declares an `acid.zalan.do/v1 postgresql` CR; anywhere else, any reachable
Postgres 14+ will do.
The DSN carries no password. pgx falls back to libpq's environment variables for whatever the DSN
leaves out, so the password arrives as `PGPASSWORD` from a Secret and never appears in values, in
the rendered manifest or in `kubectl describe pod`. With the postgres operator that Secret is the
one it generates for the role, so a rebuild mints a new password with nothing to keep in sync —
the same wiring miniflux uses.
The server migrates its own schema on startup, so a new database only has to exist and be writable.
### Backups
Postgres is backed up where it runs, not from here. The database pod carries a
[k8up](https://k8up.io/) `k8up.io/backupcommand` annotation that streams a `pg_dump`, the same way
gitea and immich do in this cluster.
## On Kubernetes with the operator
[terdut-operator](https://git.ryuvia.com/niklas/terdut-operator) runs a server for you from a
`TerdutServer` object and manages its teams, escalation ladders, dead man's switches and alert
sources as Kubernetes objects. It hands the server a generated key through `TERDUT_OPERATOR_KEY`
(see [Configuration](./configuration.md) and [`SERVICE-ACCOUNTS.md`](../SERVICE-ACCOUNTS.md)), and
the server then treats configuration as operator-managed (`TERDUT_OPERATOR_MODE`), refusing edits
made by hand in the web UI. Use the Helm chart above for a plain install, the operator when you
want that configuration in gitops.
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# Development and releasing
_Building, testing and releasing the server._ Back to the [README](../README.md) and the [documentation index](./README.md).
## Upgrading
The schema is a single baseline (`internal/db/migrations/001_schema.sql`) and no
release has shipped yet, so there is no upgrade path from earlier development
databases: start from an empty one. Changes after the first release arrive as
new numbered migrations.
## Development
```bash
make test-db # start a local Postgres for the tests (podman or docker)
make test # run all tests
go build ./... # compile all packages
go run ./cmd/terdut # run locally (needs TERDUT_DB_DSN)
```
The tests need a real Postgres, because the server does — there is no in-memory Postgres.
`TERDUT_TEST_DSN` says where it is, `make test-db` starts
one on port 5433 and prints the DSN, and `make test-db-stop` removes it. Each test gets its
own schema on that server, so tests cannot see each other's rows. An unset `TERDUT_TEST_DSN`
fails the suite rather than skipping it: a run that quietly tests nothing is worse than one
that does not run.
`make fmt lint test helm-lint` is the gate. It mirrors `.gitea/workflows/ci.yaml` step for
step, so a green run here means a green pipeline — with one deliberate exception: `make test`
adds `-race`, which CI does not. The sweeper, the notifier goroutine and the dead man's switch
sweep all run concurrently against the same database, and a race between them would surface as
a flaky incident in production rather than as a red build.
The web UI lives in `internal/web/static/` as plain HTML, CSS and ES modules,
embedded into the binary with `go:embed`. It has no build step and no npm, so
editing a file and restarting the server is the whole loop.
## Releasing
```
push or PR → ci.yaml gofmt, go vet, go test -race
govulncheck, gitleaks
helm lint + render
push tag vX.Y.Z → release.yaml the same gate, then publish:
git.ryuvia.com/niklas/terdut-server:vX.Y.Z
oci://git.ryuvia.com/niklas/terdut-server X.Y.Z
then trivy-scan the pushed image
PR to Ryuvia/charts → bump the wrapper chart to X.Y.Z; on merge
Flux reconciles and the release rolls out
```
Both artifacts go to the **personal** Gitea namespace rather than `ryuvia`, because Gitea
scopes package visibility to the owner with no per-package override — so `ryuvia/*` is private
because the org is. Publishing to `niklas` keeps them anonymously pullable, which is why no
pull secret is needed in the cluster. Same reasoning, and the same choice, as riksdata and
rd-web.
Saying **"Release"** runs all three rows: the `release` skill commits, pushes, tags, waits for
the pipeline, and opens the `Ryuvia/charts` PR, stopping before the merge. See
`~/.claude/skills/release/`, or `.release.conf` here for this repo's part of it.
The chart is published **only** from the tag, by the `chart` job. There used to be a second
publisher on every `charts/**` push to main, and the two raced for the same chart version with
different answers — chart 0.9.0 went out reading `appVersion: "latest"` that way. One
publisher, triggered by the tag (`766f439`). The cost is that a chart-only change has no
version of its own and rides the next app tag.
Both workflows are thin drivers over the Makefile: `ci.yaml` runs `make fmt lint test` and
`make helm-lint`, `release.yaml` adds `make binaries`, `make push`, `make helm-package` and
`make helm-push`. That is deliberate — it is what makes a green local gate and a green
pipeline the same code rather than two descriptions of it, and it is how riksdata and rd-web
have always worked.
`make push` builds and pushes in one step, unlike those two, because the image is
`linux/amd64,linux/arm64` and buildx cannot load a multi-platform result into the local image
store. `make build` stays single-platform and local-only. Both refuse `VERSION=dev`:
publishing is one command, so it is also one command to run by accident. Publishing happens
by pushing a tag.
Two things the release process needs to know about this repo:
- **The image scan runs after publishing**, like riksdata's and rd-web's: trivy cannot read
a locally built image on this runner, so it pulls the pushed one. A red `scan-image` means
do not bump the wrapper chart to that version — it cannot unpublish anything. The image is
`FROM scratch`, so trivy sees exactly one target, the Go binary and its module graph.
- **The wrapper chart's `values.yaml` has two `tag:` lines** — the app image and the python
backup sidecar — so `chart-bump` is given `--image` to say which one moves. Once the wrapper
chart drops the sidecar and declares a `postgresql` CR instead, there is one `tag:` line
again, and `--image` becomes belt and braces.
The wrapper chart must have **its own `version:` bumped in the same commit**. Flux reconciles
with `reconcileStrategy: ChartVersion`, so a chart whose version did not change produces no
new artifact and the change is never deployed — with no error anywhere.
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# Escalation
_Escalation ladders: who is paged next when nobody acknowledges._ Back to the [README](../README.md) and the [documentation index](./README.md).
Without a ladder, an unacknowledged incident re-pages the same topic every
`notify_repeat` forever. That is a louder version of the same silence: if the
person on call is asleep, out of signal, or has left, nothing else happens.
A team can configure an ordered ladder instead. Each level has a timeout and a
set of targets, and a target is either a named person or **whoever the team's
rota says is on call today** — the target that keeps working when the rota
changes and nobody remembers to edit the policy.
```
level 1 5m oncall the rota gets first refusal
level 2 5m user:bob then a named second
then repeat_count more rounds
then the team's fallback topic, once
```
When a level's timeout passes with the incident still `triggered`, the next
level is paged. Off the end of the ladder the whole thing runs again
`repeat_count` times, and after that the team's `fallback_topic` is paged once
as the end of the line. The incident stays open throughout: running out of
people to wake is not the same as somebody answering.
**Acknowledging or resolving stops it**, which is the point — continuing to wake
people after somebody has said "I have this" is how a tool teaches people to
mute it. **Snoozing pauses it**: a deliberate "not now" holds the ladder where
it is, and it resumes when the snooze runs out.
Every step is on the incident's timeline with the level and the names it woke,
so somebody reading it afterwards can tell why their phone rang at 04:00. A
level whose targets are all unreachable — no ntfy topic, a disabled account, an
empty rota — is recorded as `nobody reachable` and the ladder moves on rather
than stalling on a rung that cannot ring.
**Reminders and escalation never both run.** A team with a ladder gets
escalation; a team without keeps the reminder behaviour exactly as it was. Two
pages for one silence is the surest way to get a tool muted.
The ladder's `fallback_topic` is per team, unlike `TERDUT_NTFY_FALLBACK_TOPIC`,
which is the install-wide topic used when an incident opens with nobody on call.
They answer different questions: one is "nobody was scheduled", the other is
"everybody scheduled has been tried".
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# Alerts and incidents
_How alerts become incidents and how incidents are worked, notified, escalated and expired._ Back to the [README](../README.md) and the [documentation index](./README.md).
There are two objects, and the difference between them is the whole design.
**An alert is Alertmanager's record.** It has two states, `firing` and
`resolved`, one row per fingerprint, and no human ever writes to it. The API
exposes alerts read-only.
**An incident is the work item.** It goes `triggered → acknowledged → resolved`,
carries an assignee, a snooze, notes and a timeline, and is the only thing people
act on. Many alerts belong to one incident.
## Correlation uses Alertmanager's `groupKey`
Alertmanager has already grouped alerts according to the `group_by` routing tree
you configured, and it sends the resulting `groupKey` and `groupLabels` on every
webhook. Incidents adopt that answer rather than re-grouping alerts a second
time — if you want different correlation, change `group_by` in
`alertmanager.yml` and terdut follows.
At most one incident is open per `groupKey` at a time. Alerts firing in a group
that already has an open incident join it. The incident's `severity` is a
high-water mark — the highest `severity` label any of its alerts has carried — so
an incident that hit `critical` still reads as critical after the critical alert
clears.
## Several clusters, one team
A team with one Alertmanager per Kubernetes cluster, each posting to its own
source, needs two settings or the clusters run together.
1. Give every alert a `cluster` label at the source. In Prometheus that is
`externalLabels: {cluster: prod-eu}` (kube-prometheus-stack:
`prometheus.prometheusSpec.externalLabels`).
2. Add `cluster` to `group_by` in `alertmanager.yml`.
The second one is the one that matters. Incidents are matched on the team and
Alertmanager's `groupKey`, and the `groupKey` does not include external labels:
without `cluster` in `group_by`, the same alert in two clusters has the same
key and joins one incident. With it, each cluster gets its own, `cluster` is in
the incident's `group_labels`, and the web UI shows it as a coloured chip on the
queue, the incident and the alert list, instead of leaving it in the title.
An alert that is not grouped by `cluster` still shows the chip on the alert
list, which reads the label from the alert itself.
The queue has a cluster dropdown once there are two or more values to choose
between. It filters on the incident's `cluster` group label
(`GET /api/incidents?cluster=...`), so it only sees incidents grouped by it.
## An incident opens only on a new occurrence
An incident opens when an alert **transitions into firing**: a fingerprint that
was never seen, an alert with a newer `startsAt`, or a resolved alert that
started again. The unchanged firing notifications Alertmanager re-sends every
`repeat_interval` are none of those, and open nothing.
This is what makes closing an incident by hand mean something. Without the rule,
`POST /api/incidents/{id}/resolve` would be undone by the next re-send of an
alert that never stopped firing.
## Leaving the open state
- **Automatically**, once every alert under the incident has stopped firing —
whether by a resolved webhook or by the sweeper's
[stale-alert expiry](#stale-alert-expiry). The incident gets
`"resolution_source": "alerts"`.
- **By hand**, via `POST /api/incidents/{id}/resolve`
(`"resolution_source": "manual"`). This is **terminal**: a later occurrence in
that group opens a *new* incident rather than reopening this one. If the alert
underneath never stops firing, the incident stays closed — that is what
resolving by hand asserts.
- **On recovery**, for a [dead man's switch](./dead-mans-switch.md) incident whose
heartbeat started arriving again (`"resolution_source": "recovered"`). These
incidents have no member alerts, so the automatic cascade above cannot reach
them.
To quieten an incident you expect to come back, snooze it instead
(`POST /api/incidents/{id}/snooze`). A snooze hides the incident from the default
list without closing it, and expires by simply falling into the past.
## On-call assignment
A new incident is assigned to whoever holds today's schedule entry at the moment
it opens (`GET /api/schedule/current`). If nobody is scheduled it opens
unassigned. Reassign with `POST /api/incidents/{id}/assign`.
One person holds a given day, so `POST /api/schedule` refuses a date somebody
already has: taking a shift off the person expecting to be paged for it should
not be something a plain call does by accident. Pass `"replace": true` to take
them anyway. Either way the whole request is one transaction — a week where some
days are free and some are taken moves as a unit, and a failure leaves the rota
exactly as it was rather than with a hole in it.
## Stale alert expiry
A resolved webhook is the only signal that an alert has stopped firing, so a
notification that is dropped, silenced, or lost to a restart would otherwise pin
that alert as firing forever. A background sweeper resolves firing alerts that
Alertmanager has stopped refreshing, using either signal:
- the `endsAt` watermark on the last notification has passed, or
- no webhook has refreshed the alert within `TERDUT_STALE_AFTER`.
Alertmanager re-sends firing notifications every `repeat_interval`, which is what
keeps a live alert fresh — so `TERDUT_STALE_AFTER` must be comfortably larger
than your `repeat_interval` (default 4h), or live alerts will be resolved
prematurely. Alerts resolved this way are marked `"resolution_source": "expiry"`
to distinguish them from a real Alertmanager resolve (`"alertmanager"`).
An expiry cascades: once it leaves an incident with nothing firing under it, the
incident resolves too, in the same sweep.
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# Push notifications
_Pages through ntfy, who gets them and how to acknowledge from the notification._ Back to the [README](../README.md) and the [documentation index](./README.md).
With `TERDUT_NTFY_URL` set, an incident that opens is pushed to the on-call
person's phone through [ntfy](https://ntfy.sh). Everybody sets their own topic
under *Account* in the web UI, where a **Send a test push** button proves it
before an incident has to; `PUT /api/users/{id}/notify` is the same thing over
the API, and an administrator may set somebody else's. A user with no topic
falls back to `TERDUT_NTFY_FALLBACK_TOPIC`, as does an incident that opens with
nobody on call. If neither yields a topic, nothing is queued.
The **server** is the install's one ntfy, from `TERDUT_NTFY_URL`, and is not
something a user picks. Only the topic is per-person.
A topic is a shared secret with the ntfy server: anyone who knows it can both
read the pages and publish to it, so an unguessable one is worth the trouble.
That is also why the topic never appears in an incident's timeline, which every
API key can read.
Three things get pushed:
- **triggered** — an incident opened. Priority follows severity (`critical` maps
to ntfy's max priority, the one that overrides the phone's quiet settings).
- **reminder** — the incident is still `triggered` after `TERDUT_NOTIFY_REPEAT`.
Repeats until somebody acts. Acknowledging, snoozing, resolving or archiving
all stop it — snooze is the mute button.
- **resolved** — every alert under the incident stopped firing. Only sent to
whoever was paged in the first place, and only for the automatic cascade:
resolving by hand pushes nothing, since the person who did it already knows.
Notifications carry an **Acknowledge** button that acknowledges the incident
without opening anything. It POSTs to `/api/notify/ack/{token}`, an
unauthenticated route authorised by the 256-bit token in its path — minted fresh
per notification, scoped to one incident and one action, and valid for 24 hours.
A real API key is never put in a notification, because the message is stored on
the ntfy server and cached on the device.
The token is **not** consumed by use. Acknowledging is idempotent, so a token
stays valid for its full 24 hours and a second tap is a no-op that reports the
incident's current state rather than an error — which is what you want when a
tap is retried on a flaky mobile connection. What bounds it is scope, not a use
count: one incident, one action, one day. Expired tokens are purged by the
sweeper.
Two consequences worth planning for:
- `/api/notify/ack/{token}` **must stay publicly reachable**, or the button will
not work when the responder is off your network.
- Notifications sent to the fallback topic carry **no** Acknowledge button. The
topic is shared, and a button on it would let any subscriber acknowledge as
somebody else.
Delivery is a queue, not an inline call: the webhook writes a row and a
background notifier sends it within 30 seconds, retrying with exponential
backoff up to 8 attempts. Nothing about ingestion blocks on ntfy being reachable.
Every delivery is recorded on the incident's timeline: a `notified` event once
ntfy accepts the publish, and a `notify_failed` event when a notification
exhausts its retries. Written from the result rather than at enqueue, so the
timeline says what actually happened — and a page that never landed is visible
instead of looking the same as one that did.
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# Single sign-on (OIDC)
_Signing in through an OpenID Connect provider, and mapping its groups to teams and administrators._ Back to the [README](../README.md) and the [documentation index](./README.md).
terdut can sign people in through any OpenID Connect provider; the examples use
[Authentik](https://goauthentik.io/). Groups at the provider decide who may sign
in, which teams they belong to and whether they administer the install, much as
Grafana's OAuth role and org mapping does. Password login keeps working alongside
it unless you turn it off.
**At the provider**, create an OAuth2/OpenID provider and an application for it:
a *confidential* client, redirect URI `<TERDUT_PUBLIC_URL>/api/oidc/callback`, and
the `openid`, `profile` and `email` scopes. The issuer is the application's, e.g.
`https://auth.example.com/application/o/terdut/`. Then set:
```sh
TERDUT_PUBLIC_URL=https://terdut.example.com
TERDUT_OIDC_ISSUER=https://auth.example.com/application/o/terdut/
TERDUT_OIDC_CLIENT_ID=terdut
TERDUT_OIDC_CLIENT_SECRET=...
TERDUT_OIDC_ALLOWED_GROUPS=terdut-users,terdut-admins
TERDUT_OIDC_ADMIN_GROUP=terdut-admins
```
Which team a group grants is not server-wide config: each team names its own
group(s), set by that team's own owner (or an administrator) from its Members
tab, or `PUT /api/teams/{teamID}/oidc-groups {"member_group":"sre","owner_group":"sre-leads"}`.
A team must already exist before a group can grant access to it — the sync
never creates one.
The web UI's sign-in page shows a "Sign in with <name>" button (a plain link to
`/api/oidc/login`) above the password form, or instead of it when
`TERDUT_PASSWORD_LOGIN=false`; it asks `GET /api/auth/config` what the server offers
(`password_login`, `oidc.enabled`, `oidc.name`). A refused sign-in comes back to that
page with the reason spelled out. Access the groups grant is badged **SSO** on the
Team, Admin and per-user pages, with its edit and remove controls disabled, and the
Account page does not offer to set a password nobody could use.
**What a sign-in does**
1. *Who.* The provider's `(issuer, subject)` is the identity. The first time, a
user is found by email — only when the provider marks it verified, or
`TERDUT_OIDC_TRUST_EMAIL` is set — or created with no password. A username taken
by somebody else gets a numeric suffix (`alice-2`). Username and email follow the
provider at each sign-in. Authentik reports `email_verified` as false unless
configured otherwise, so linking existing users usually needs
`TERDUT_OIDC_TRUST_EMAIL=true`.
2. *Whether.* With `TERDUT_OIDC_ALLOWED_GROUPS` set, somebody in none of them is
refused and nothing is created.
3. *What.* The administrator flag follows `TERDUT_OIDC_ADMIN_GROUP`. Team roles
follow each team's own `oidc_member_group`/`oidc_owner_group`; where both of a
team's groups match, the owner group wins.
**Managed access.** What the sync grants is marked as managed by single sign-on,
and only that is ever changed by it. It is added at sign-in, and removed at the
next sign-in after the group is gone, even if that leaves a team without an owner
(an administrator can always repair a team) — the provider is the source of truth
for what it grants, so the last-owner and last-administrator guards do not apply.
Memberships and administrators added by hand are left alone; the exception is a
hand-added member whose team's own group grants a *higher* role, who is raised and
from then on managed. Editing managed access by hand (`POST` or `DELETE` on a
team's members, revoking an SSO-granted administrator) is refused with `409`, since
the next sign-in would undo it.
> **Upgrading past migration 013: reconfigure every team's groups.**
> `TERDUT_OIDC_GROUP_MAPPINGS` is gone, and the sync no longer creates a team by
> name. Group-to-team-role mapping is now each team's own setting — an owner sets
> it from the Members tab, or `PUT /api/teams/{teamID}/oidc-groups`. Until a team's
> owner does that, an OIDC-sourced membership in it is dropped at that user's next
> SSO sign-in, the same as any other loss of group access. Set every team's groups
> before affected users next sign in, to avoid a visible gap in access.
**How fast changes arrive.** Groups are read only at sign-in. A session made by an
SSO sign-in has a hard ceiling (`TERDUT_OIDC_SESSION_MAX_AGE`, default 12h) that
sliding never extends, so a change at the provider reaches terdut within that time.
Password sessions are unaffected.
> **API keys are not revoked when somebody is removed at the provider.** terdut
> holds no refresh token and never asks the provider again, so a person removed
> from every allowed group loses their sessions within `TERDUT_OIDC_SESSION_MAX_AGE`
> and cannot sign in again, but keeps any API key they made (the TUI and scripts use
> them) until an administrator disables the user in terdut.
**Signing in from a terminal.** A client with no browser of its own, such as the
TUI over SSH, signs in with a device code, run by terdut itself so the terminal
never talks to the provider:
1. The terminal calls `POST /api/oidc/device` and shows the person a link
(`<TERDUT_PUBLIC_URL>/device?code=XXXX-XXXX`) and the code.
2. On any device the person opens the link, signs in (by the provider or by
password, whatever the login page offers), sees the code and the account, and
presses **Approve**. Only a browser session can approve; an API key cannot.
3. The terminal polls `POST /api/oidc/device/token` every 5 seconds and is given the
ordinary `terdut_session` cookie once. A person who signs in through the provider
gets the same `TERDUT_OIDC_SESSION_MAX_AGE` ceiling on the terminal's session as
on their browser's.
A login expires after 10 minutes. `GET /api/auth/config` reports `device_login`.
**If the provider is down**, terdut still starts (discovery is fetched on first
use) and password login is the way in. With `TERDUT_PASSWORD_LOGIN=false` that way
is closed: set it back to `true`. The first administrator comes from the bootstrap
endpoint, and stays a manual administrator that no group can revoke; on an SSO-only
install set `bootstrap.enabled: false` in the chart if you don't want that account,
or keep it and never give it a password.
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# The web UI
_What the web UI offers, how sign-in and sessions work, and the Team and Admin tabs._ Back to the [README](../README.md) and the [documentation index](./README.md).
The server serves a web UI at `/`: the incident queue, each incident's alerts
and timeline with every action (acknowledge, assign, snooze, note, resolve,
archive), who is on call, the alert feed, and an *Account* tab for your own
password and the ntfy topic your pages go to. It is built for a phone first. On a phone
it navigates through a hamburger menu and has a sticky action bar, it follows the
system's dark mode, and it can be added to the home screen. From 900px wide it switches
to a sidebar with the queue and the incident side by side. The Stats page shows
incident counts, MTTA and MTTR, and alert frequency by name, hour and day over a
chosen range.
You sign in with a username and password. Users have no password until one is
set, and a user without one can only use API keys:
```bash
# an admin sets someone's first password with their API key
curl -X PUT http://localhost:8080/api/users/2/password \
-H "Authorization: Bearer $KEY" -H "Content-Type: application/json" \
-d '{"password": "<at least 10 characters>"}'
```
After that, users change it themselves under *Account*. Changing your own
password requires the current one.
How a browser stays signed in:
- A successful login sets an `HttpOnly`, `SameSite=Lax` session cookie. It lasts
30 days and slides forward while it is used, so an on-call phone stays signed
in.
- The cookie is marked `Secure` when `TERDUT_PUBLIC_URL` starts with `https://`,
so set it to the HTTPS address. TLS terminates at the gateway and the server
itself only ever sees plain HTTP.
- Requests authenticated by the cookie are checked for cross-origin use (Go's
`http.CrossOriginProtection`). That is the CSRF guard. Bearer-key clients are
not affected.
- Setting a password signs that user out everywhere else.
- Ten failed logins for one username within 15 minutes lock that username for
the rest of the window.
With `TERDUT_PUBLIC_URL` set, tapping a push notification opens the incident in
the web UI (`/incidents/{id}`).
A **Team** tab holds everything a team owns, in five sub-sections with a URL
each and a strip across the top to move between them: the on-call rota
(`/team/rota`), the membership (`/team/members`), the escalation ladder
(`/team/escalation`), the alert sources with their keys (`/team/sources`) and
the dead man's switches (`/team/deadman`). `/team` itself is an overview — who
is on call today, how many members and owners, how many ladder levels, how many
keys and how many switches — so a page fetches only what it shows. An owner
edits it; a member sees the same pages read-only, because the server refuses
their writes anyway. Somebody in more than one team picks between them above
the strip, since the choice changes the subject of all five.
The rota is a month at a time, one coloured initial per day with a legend
underneath, and it says how many days are left uncovered — the question a rota
is read for is who holds which stretch, and a run of one colour answers it
where a list of dates does not. An owner taps a day to hand it to somebody or
empty it, and fills a whole shift from the range form folded in below.
The **Admin** tab appears only for a system administrator, and holds what
belongs to the whole server rather than to one team. It has three sub-sections,
each with a URL of its own and a strip across the top to move between them:
every team (`/admin/teams`), every user (`/admin/users`), and the settings that
used to be environment variables (`/admin/settings`). `/admin` itself is an
overview — how many of each, and what each section is for. Adding somebody is
minting them an invite link into a team, rather than creating a bare account:
the person who accepts it picks their own password, so one never passes through
an administrator, and the link carries the team, so they land somewhere with a
queue in it. That happens on the team's own page, since an invite is a fact
about a team; the user list points there rather than asking which team beside a
form.
A name in the team list opens **that team's page**, at `/admin/teams/{id}`: when it
was created, how many are in it and how much is open, a field to rename it, the
members with their roles, the invites into it, and deletion. The member list is the
one thing there that needed a new endpoint — `GET /api/teams/{id}/members` is
member-only and answers `404` to an administrator who is not in the team, which is
the rule and not an oversight, so the page reads `GET /api/admin/teams/{id}` instead.
An administrator still sees none of that team's incidents, alerts or rota.
A name in the user list opens **that person's page**, at `/admin/users/{id}`: their
email and when they joined, where their notifications go, whether they are an
administrator, whether the account is disabled, the teams they are in with their
role in each, a password field for a first or forgotten one, and deletion. It is
the one place membership is edited from the person's side — the Team tab answers
"who is in this team", and answering "which teams is this person in" there means
visiting each team in turn.
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-- The Postgres baseline: the schema as it stood at the end of the SQLite line,
-- in one file rather than ten.
--
-- The ten SQLite migrations are in git history up to the commit that introduced
-- this one, and they replay against nothing here: their shape was incremental
-- (columns added, then dropped again in 008) and 008's backfill rewrote data
-- that a Postgres install never had. An existing SQLite database is carried over
-- by scripts/sqlite-to-postgres.go, which copies rows into this schema.
--
-- Two conventions inherited deliberately:
--
-- * Timestamps are BIGINT unix seconds, not timestamptz. Everything in Go
-- already speaks epochs, and converting was a second change riding along
-- with the port. Worth revisiting on its own.
--
-- * Ids are GENERATED BY DEFAULT, not ALWAYS, so the migration script can
-- insert rows with their original ids and keep every foreign key intact.
-- setval at the end of the copy puts the sequences past them.
CREATE TABLE users (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
username TEXT NOT NULL UNIQUE,
email TEXT NOT NULL UNIQUE,
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
-- Where this user's notifications go. NULL means they get none; incidents
-- assigned to them fall back to the configured fallback topic.
ntfy_topic TEXT,
-- NULL means the user has no password and can only use API keys.
password_hash TEXT
);
CREATE TABLE api_keys (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
user_id BIGINT NOT NULL REFERENCES users(id) ON DELETE CASCADE,
key_hash TEXT NOT NULL UNIQUE,
name TEXT NOT NULL,
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
last_used_at BIGINT
);
-- A session is a browser's credential, the cookie counterpart of an API key:
-- only the hash of the token is stored. expires_at slides forward while the
-- session is in use, so an on-call phone stays signed in.
CREATE TABLE sessions (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
token_hash TEXT NOT NULL UNIQUE,
user_id BIGINT NOT NULL REFERENCES users(id) ON DELETE CASCADE,
created_at BIGINT NOT NULL,
last_seen_at BIGINT NOT NULL,
expires_at BIGINT NOT NULL,
user_agent TEXT
);
CREATE INDEX idx_sessions_user ON sessions(user_id);
-- The machine-owned signal record: what Alertmanager says is true right now.
-- Workflow state lives on incidents, never here, because the webhook upsert owns
-- these rows and would overwrite it.
CREATE TABLE alerts (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
fingerprint TEXT NOT NULL UNIQUE,
name TEXT NOT NULL,
status TEXT NOT NULL CHECK (status IN ('firing', 'resolved')),
labels JSONB NOT NULL DEFAULT '{}'::jsonb,
annotations JSONB NOT NULL DEFAULT '{}'::jsonb,
starts_at BIGINT NOT NULL,
ends_at BIGINT,
generator_url TEXT NOT NULL DEFAULT '',
received_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
archived_at BIGINT,
-- Why the alert left the firing state: 'alertmanager' when a resolved
-- webhook set it, 'expiry' when the sweeper inferred it from staleness.
resolution_source TEXT
);
CREATE INDEX alerts_status_idx ON alerts(status);
CREATE INDEX alerts_name_idx ON alerts(name);
CREATE INDEX alerts_received_at_idx ON alerts(received_at DESC);
CREATE INDEX alerts_archived_at_idx ON alerts(archived_at);
CREATE TABLE schedule_entries (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
user_id BIGINT NOT NULL REFERENCES users(id) ON DELETE CASCADE,
date TEXT NOT NULL UNIQUE, -- YYYY-MM-DD; one person per day
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
);
CREATE INDEX schedule_entries_date_idx ON schedule_entries(date);
-- The human work item: what people acknowledge, assign, snooze, discuss and
-- resolve. Correlation uses Alertmanager's own groupKey, so incidents follow the
-- group_by routing tree the operator already tuned.
CREATE TABLE incidents (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
group_key TEXT NOT NULL, -- Alertmanager groupKey, opaque
title TEXT NOT NULL, -- rendered from group_labels
group_labels JSONB NOT NULL DEFAULT '{}'::jsonb,
status TEXT NOT NULL CHECK (status IN ('triggered', 'acknowledged', 'resolved')),
severity TEXT, -- highest `severity` label across firing members
triggered_at BIGINT NOT NULL,
acknowledged_by BIGINT REFERENCES users(id) ON DELETE SET NULL,
acknowledged_at BIGINT,
assigned_to BIGINT REFERENCES users(id) ON DELETE SET NULL,
snoozed_until BIGINT,
resolved_at BIGINT,
resolution_source TEXT, -- 'alerts' | 'manual'
archived_at BIGINT
);
-- Load-bearing: at most one OPEN incident per group_key. This is what makes
-- "resolved incident + a new alert occurrence = a new incident" work, and it is
-- the constraint the webhook's find-or-open lookup relies on.
CREATE UNIQUE INDEX incidents_open_group_key_idx ON incidents(group_key) WHERE resolved_at IS NULL;
CREATE INDEX incidents_status_idx ON incidents(status);
CREATE INDEX incidents_triggered_at_idx ON incidents(triggered_at DESC);
CREATE INDEX incidents_archived_at_idx ON incidents(archived_at);
-- Membership is historical, not a pointer on alerts: one alert row (one
-- fingerprint) resolves and re-fires over time and belongs to a different
-- incident each occurrence.
CREATE TABLE incident_alerts (
incident_id BIGINT NOT NULL REFERENCES incidents(id) ON DELETE CASCADE,
alert_id BIGINT NOT NULL REFERENCES alerts(id) ON DELETE CASCADE,
added_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
PRIMARY KEY (incident_id, alert_id)
);
CREATE INDEX incident_alerts_alert_id_idx ON incident_alerts(alert_id);
-- The timeline. Append-only, and the only history this server keeps: alert rows
-- are mutated in place, so without this there is no record that anything
-- happened. Notes are events too, so one query renders the whole story.
CREATE TABLE incident_events (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
incident_id BIGINT NOT NULL REFERENCES incidents(id) ON DELETE CASCADE,
-- triggered | alert_added | alert_resolved | acknowledged | unacknowledged
-- | assigned | snoozed | unsnoozed | resolved | note | notified | notify_failed
type TEXT NOT NULL,
user_id BIGINT REFERENCES users(id) ON DELETE SET NULL, -- NULL = the server acted
alert_id BIGINT REFERENCES alerts(id) ON DELETE SET NULL,
detail TEXT,
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
);
CREATE INDEX incident_events_incident_idx ON incident_events(incident_id, created_at);
-- Delivery is an outbox rather than an inline HTTP call: a POST made while
-- holding the webhook's transaction would hold a connection open across a
-- network round trip. The webhook inserts a row; the notifier goroutine
-- delivers it.
CREATE TABLE notifications (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
incident_id BIGINT NOT NULL REFERENCES incidents(id) ON DELETE CASCADE,
-- Nullable: a notification sent to the fallback topic belongs to nobody,
-- because nobody was on call when the incident opened.
user_id BIGINT REFERENCES users(id) ON DELETE SET NULL,
topic TEXT NOT NULL, -- resolved at enqueue: who was on call then
kind TEXT NOT NULL CHECK (kind IN ('triggered', 'reminder', 'resolved')),
created_at BIGINT NOT NULL,
send_after BIGINT NOT NULL, -- retry backoff watermark
attempts BIGINT NOT NULL DEFAULT 0,
sent_at BIGINT,
last_error TEXT -- kept after the last attempt, for debugging
);
-- The delivery loop's only query: what is due and still unsent.
CREATE INDEX notifications_pending_idx ON notifications(send_after) WHERE sent_at IS NULL;
-- Reminders and resolved notices both look up an incident's newest row.
CREATE INDEX notifications_incident_idx ON notifications(incident_id, id DESC);
-- A notification body is stored on the ntfy server and cached on the device, so
-- a real API key must never appear in one. Each delivery mints its own token
-- instead: one incident, one action, one day.
CREATE TABLE incident_ack_tokens (
token_hash TEXT PRIMARY KEY, -- SHA-256 of the raw token, as with api_keys
incident_id BIGINT NOT NULL REFERENCES incidents(id) ON DELETE CASCADE,
user_id BIGINT NOT NULL REFERENCES users(id) ON DELETE CASCADE,
created_at BIGINT NOT NULL,
expires_at BIGINT NOT NULL
);
CREATE INDEX incident_ack_tokens_expires_idx ON incident_ack_tokens(expires_at);
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-- A system administrator role, and the first thing in this server that one user
-- can do and another cannot.
--
-- Until now every authenticated caller could create and delete users, set
-- anybody's password and mint API keys for anybody — auth.go said so in a
-- comment. That was defensible with one operator and a hand-made account; it is
-- not once people sign themselves up (see #7).
--
-- EVERY EXISTING USER BECOMES AN ADMIN. They already hold these powers, so
-- this migration changes nobody's access: it names what is already true, and
-- leaves demotion as a deliberate act somebody performs afterwards. The
-- alternative — promoting only user 1 — would silently strip the others, and
-- could leave an install whose only admin is an account nobody has a password
-- for.
--
-- New users are not admins: the column defaults to false, and the only ways to
-- become one are this backfill, the bootstrap endpoint, or an existing admin
-- granting it.
ALTER TABLE users ADD COLUMN is_admin BOOLEAN NOT NULL DEFAULT false;
UPDATE users SET is_admin = true;
-- The queue's assignment dropdown and the on-call schedule read every user, and
-- the admin screens in #5 will filter on this.
CREATE INDEX users_is_admin_idx ON users(is_admin) WHERE is_admin;
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-- Teams: the unit of tenancy. Everything a person works on now belongs to one.
--
-- Until this migration the install was one shared space — every user saw every
-- alert and every incident, and the Alertmanager webhook was unauthenticated, so
-- anything that could reach the port could open an incident for everybody.
--
-- The shape, in one paragraph: a team owns its incidents, alerts, schedule and
-- integrations. A user belongs to as many teams as they like, with a role in
-- each: an `owner` configures the team, a `member` works its incidents. An
-- integration key is what an alert arrives on, and the key is what says which
-- team the alert belongs to.
--
-- EVERYTHING EXISTING MOVES INTO ONE DEFAULT TEAM, and every existing user
-- becomes an owner of it. That keeps an upgrade a no-op for the people using it:
-- the same queue, the same schedule, the same incidents, with a name on them.
CREATE TABLE teams (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
name TEXT NOT NULL UNIQUE,
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
);
-- role is free text with a CHECK rather than an enum, so adding a third role
-- later is a migration and not a type rewrite.
CREATE TABLE team_members (
team_id BIGINT NOT NULL REFERENCES teams(id) ON DELETE CASCADE,
user_id BIGINT NOT NULL REFERENCES users(id) ON DELETE CASCADE,
role TEXT NOT NULL CHECK (role IN ('owner', 'member')),
joined_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
PRIMARY KEY (team_id, user_id)
);
CREATE INDEX team_members_user_idx ON team_members(user_id);
-- How alerts get in, and the only thing that says which team they belong to.
-- The key is stored as a SHA-256 hash, like api_keys and the ack tokens: a
-- leaked database gives nobody the ability to post alerts.
CREATE TABLE integrations (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
team_id BIGINT NOT NULL REFERENCES teams(id) ON DELETE CASCADE,
kind TEXT NOT NULL CHECK (kind IN ('alertmanager')),
name TEXT NOT NULL,
key_hash TEXT NOT NULL UNIQUE,
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
last_used_at BIGINT
);
CREATE INDEX integrations_team_idx ON integrations(team_id);
-- ---------------------------------------------------------------------------
-- The default team, and everything that already exists moving into it.
--
-- Created unconditionally, even on an empty install, so there is always a team
-- for the bootstrap user to land in and for the first integration to hang off.
-- ---------------------------------------------------------------------------
INSERT INTO teams (name) VALUES ('Default');
INSERT INTO team_members (team_id, user_id, role)
SELECT (SELECT id FROM teams WHERE name = 'Default'), id, 'owner' FROM users;
-- ---------------------------------------------------------------------------
-- team_id on everything a team owns.
--
-- Added nullable, backfilled, then made NOT NULL: adding a NOT NULL column with
-- no default to a table with rows is rejected, and a DEFAULT pointing at the
-- default team would quietly keep working after the default team is gone.
-- ---------------------------------------------------------------------------
ALTER TABLE alerts ADD COLUMN team_id BIGINT REFERENCES teams(id) ON DELETE CASCADE;
ALTER TABLE incidents ADD COLUMN team_id BIGINT REFERENCES teams(id) ON DELETE CASCADE;
ALTER TABLE schedule_entries ADD COLUMN team_id BIGINT REFERENCES teams(id) ON DELETE CASCADE;
UPDATE alerts SET team_id = (SELECT id FROM teams WHERE name = 'Default');
UPDATE incidents SET team_id = (SELECT id FROM teams WHERE name = 'Default');
UPDATE schedule_entries SET team_id = (SELECT id FROM teams WHERE name = 'Default');
ALTER TABLE alerts ALTER COLUMN team_id SET NOT NULL;
ALTER TABLE incidents ALTER COLUMN team_id SET NOT NULL;
ALTER TABLE schedule_entries ALTER COLUMN team_id SET NOT NULL;
-- ---------------------------------------------------------------------------
-- The uniqueness rules were all written for one tenant, and every one of them
-- is wrong now: two teams monitoring two clusters legitimately see the same
-- fingerprint, the same groupKey, and want somebody on call on the same day.
-- ---------------------------------------------------------------------------
ALTER TABLE alerts DROP CONSTRAINT alerts_fingerprint_key;
CREATE UNIQUE INDEX alerts_team_fingerprint_idx ON alerts(team_id, fingerprint);
DROP INDEX incidents_open_group_key_idx;
-- Still load-bearing, now per team: at most one OPEN incident per group_key
-- within a team. This is what makes "resolved incident + a new alert occurrence
-- = a new incident" work, and what the webhook's find-or-open lookup relies on.
CREATE UNIQUE INDEX incidents_open_group_key_idx
ON incidents(team_id, group_key) WHERE resolved_at IS NULL;
ALTER TABLE schedule_entries DROP CONSTRAINT schedule_entries_date_key;
CREATE UNIQUE INDEX schedule_entries_team_date_idx ON schedule_entries(team_id, date);
-- The list views all filter by team first.
CREATE INDEX alerts_team_received_idx ON alerts(team_id, received_at DESC);
CREATE INDEX incidents_team_triggered_idx ON incidents(team_id, triggered_at DESC);
@@ -1,39 +0,0 @@
-- Dead man's switches become a team's own configuration.
--
-- They were three environment variables — TERDUT_DEADMAN_MATCHERS, _TIMEOUT and
-- _SEVERITY — which made them one setting for the whole install. That was the
-- last piece of the alerting path a team could not control: a team could take
-- its own alerts on its own key and still not say which of them were
-- heartbeats, or how long a silence had to last before somebody was paged.
--
-- One row per team rather than one row per switch. The unit of monitoring is
-- still the fingerprint, as it always was — two clusters sending the same
-- heartbeat alertname are two independent switches — and the matcher string
-- keeps the format the environment variable used, so a value can be moved from
-- one to the other unchanged.
--
-- No rows are seeded here: a migration cannot read the environment. The server
-- inserts a row per team at startup from its own configuration, and the same
-- values therefore carry forward into the first team's row without anybody
-- retyping them. See seedDeadmanConfigs.
CREATE TABLE deadman_configs (
team_id BIGINT PRIMARY KEY REFERENCES teams(id) ON DELETE CASCADE,
-- ";" separates matchers, "," the label conditions within one, "=" is exact
-- equality: `alertname=Watchdog,cluster=prod; alertname=EdgeHeartbeat`.
-- Every matcher must name an alertname. Empty watches nothing.
matchers TEXT NOT NULL DEFAULT '',
-- Seconds rather than a Go duration string: the column is compared and
-- arithmetic is done on it, and a value that has to be parsed before it can
-- be believed is a value that can be stored unparseable. Zero disables the
-- team's switches entirely.
timeout_seconds BIGINT NOT NULL DEFAULT 0,
-- The severity these incidents open at. They have no member alerts to
-- derive one from, and a heartbeat's own severity label is meaningless —
-- Watchdog ships as "none".
severity TEXT NOT NULL DEFAULT 'critical',
updated_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
);
-35
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@@ -1,35 +0,0 @@
-- Settings that an administrator can change without a redeploy, and the flag
-- that takes an account out of use without deleting it.
--
-- Three of the server's tunables were environment variables, which meant
-- changing how long an incident waits before it is paged again required editing
-- a chart, merging it, and waiting for a reconcile. They are behaviour, not
-- infrastructure, and the difference is who needs to change them and how often.
--
-- What stays in the environment: the ntfy URL and token, the database DSN, the
-- listen address and the public URL. Those are where the server is plugged in
-- rather than how it behaves, they are needed before the database is open, and
-- two of them are credentials.
--
-- Key/value rather than a column per setting. A settings table with one row and
-- a column per knob needs a migration for every new knob, and #6 and #7 will
-- both add some. The cost is that values are text and the accessor has to say
-- what type it wanted; settings.go does that in one place.
--
-- No rows are seeded here: a migration cannot read the environment. The server
-- inserts each key from its own configuration at startup, once, so an install
-- that upgrades keeps exactly the behaviour it had. See SeedSettings.
CREATE TABLE settings (
key TEXT PRIMARY KEY,
value TEXT NOT NULL,
updated_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
);
-- Disabling an account rather than deleting it: the person has left, or the
-- credential is suspect, and their incidents, acknowledgements and timeline
-- entries must stay exactly where they are. Deleting a user nulls their
-- acknowledged_by and assigned_to, which quietly rewrites history.
--
-- A disabled user cannot sign in and their API keys stop working, but they are
-- still a name the timeline can show and still a member of their teams.
ALTER TABLE users ADD COLUMN disabled_at BIGINT;
-95
View File
@@ -1,95 +0,0 @@
-- Escalation: page somebody else when the first person does not answer.
--
-- This is the gap the whole multi-tenancy line of work was opened to close.
-- Until now an unacknowledged incident re-paged the same topic every
-- notify_repeat forever, which is a louder version of the same silence: if the
-- person on call is asleep, has no signal, or has left, nothing else happens.
--
-- Shape: one policy per team, an ordered list of levels, each level with a
-- timeout and a set of targets. When a level's timeout passes and the incident
-- is still triggered, the next level is paged. When the last level passes, the
-- chain repeats repeat_count times, and then the team's fallback topic is paged
-- once as the end of the line.
--
-- A team WITHOUT a policy keeps exactly today's behaviour: page the assignee,
-- then remind on the same topic. Escalation is opt-in per team, and the two
-- never both run for one incident -- see enqueueReminders.
CREATE TABLE escalation_policies (
-- One per team for now, hence the team as the key rather than an id with a
-- unique index: routing different alerts to different chains needs the
-- alert to carry something to route ON, which is a separate question.
team_id BIGINT PRIMARY KEY REFERENCES teams(id) ON DELETE CASCADE,
-- How many extra times to run the whole chain after it has been walked
-- once. 0 means walk it once and stop at the fallback.
repeat_count BIGINT NOT NULL DEFAULT 0 CHECK (repeat_count >= 0 AND repeat_count <= 10),
-- Where the last page goes when every level has been tried. Per team now:
-- TERDUT_NTFY_FALLBACK_TOPIC was one topic for the whole install, which in
-- a multi-team server pages the wrong people. Empty means the chain simply
-- ends.
fallback_topic TEXT NOT NULL DEFAULT '',
updated_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
);
CREATE TABLE escalation_levels (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
team_id BIGINT NOT NULL REFERENCES escalation_policies(team_id) ON DELETE CASCADE,
-- 1-based, dense. The API rewrites the whole ladder on every edit rather
-- than patching one rung, so there is no way to leave a gap.
position BIGINT NOT NULL,
-- How long this level has to produce an acknowledgement before the next one
-- is paged. Seconds, like every other duration in this schema.
timeout_seconds BIGINT NOT NULL CHECK (timeout_seconds > 0),
UNIQUE (team_id, position)
);
-- Who a level pages. Either a named person, or whoever the team's rota says is
-- on call today -- which is the target that keeps working when the rota
-- changes and nobody remembers to edit the policy.
CREATE TABLE escalation_targets (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
level_id BIGINT NOT NULL REFERENCES escalation_levels(id) ON DELETE CASCADE,
kind TEXT NOT NULL CHECK (kind IN ('user', 'oncall')),
-- Set for kind='user', NULL for kind='oncall'.
user_id BIGINT REFERENCES users(id) ON DELETE CASCADE,
CHECK ((kind = 'user' AND user_id IS NOT NULL) OR (kind = 'oncall' AND user_id IS NULL))
);
CREATE INDEX escalation_targets_level_idx ON escalation_targets(level_id);
-- ---------------------------------------------------------------------------
-- Where an incident is in its chain.
--
-- On the incident rather than in a side table: it is read on every notifier
-- tick alongside the incident's status, and one row per incident is exactly
-- what the state is.
-- ---------------------------------------------------------------------------
-- 0 means no level has been paged yet, which is the state of every incident
-- that existed before escalation and of every incident in a team with no
-- policy. 1 is the first level.
ALTER TABLE incidents ADD COLUMN escalation_level BIGINT NOT NULL DEFAULT 0;
-- When the current level was entered, and therefore what its timeout is
-- measured from. NULL while escalation_level is 0.
ALTER TABLE incidents ADD COLUMN escalation_level_at BIGINT;
-- How many times the chain has been walked in full. Compared against the
-- policy's repeat_count.
ALTER TABLE incidents ADD COLUMN escalation_round BIGINT NOT NULL DEFAULT 0;
-- The notifier's escalation query: incidents still waiting, oldest level first.
CREATE INDEX incidents_escalation_idx
ON incidents(escalation_level_at)
WHERE resolved_at IS NULL AND status = 'triggered';
-- 'escalated' joins the outbox kinds: a page that went out because nobody
-- answered the last one, which is worth telling apart from the first page and
-- from a reminder when reading the timeline or debugging a delivery.
ALTER TABLE notifications DROP CONSTRAINT notifications_kind_check;
ALTER TABLE notifications ADD CONSTRAINT notifications_kind_check
CHECK (kind IN ('triggered', 'reminder', 'resolved', 'escalated'));
@@ -1,49 +0,0 @@
-- Self-service sign-up, and the invite links that make it useful.
--
-- Until now the only way to get an account was for somebody who already had one
-- to create it, and the login page told people to "ask an admin". That is a
-- workable arrangement for one operator and an impossible one for a team.
--
-- An invite is a link, not an email: this server has no SMTP and adding it to
-- send one message would be a new subsystem to run, secure and monitor. The
-- person inviting sends the link however they already talk to the person they
-- are inviting.
CREATE TABLE invites (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
-- SHA-256 of the raw token, like api_keys, the integration keys and the
-- acknowledgement tokens. A leaked database hands nobody an account.
token_hash TEXT NOT NULL UNIQUE,
-- Which team the invitee lands in, and as what. An invite always names a
-- team: an account in no team sees an empty queue and can be paged by
-- nobody, which is not a state to invite somebody into.
team_id BIGINT NOT NULL REFERENCES teams(id) ON DELETE CASCADE,
role TEXT NOT NULL CHECK (role IN ('owner', 'member')),
created_by BIGINT REFERENCES users(id) ON DELETE SET NULL,
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
-- Invites expire. A link that works forever is a credential nobody
-- remembers issuing, sitting in a chat log.
expires_at BIGINT NOT NULL,
-- Single-use by default: max_uses 1. A team onboarding six people at once
-- can raise it rather than minting six links.
max_uses BIGINT NOT NULL DEFAULT 1 CHECK (max_uses > 0 AND max_uses <= 100),
uses BIGINT NOT NULL DEFAULT 0,
-- Revoked by hand, separately from expiry, so "this link is no longer
-- wanted" and "this link timed out" stay distinguishable in the listing.
revoked_at BIGINT
);
CREATE INDEX invites_team_idx ON invites(team_id);
-- Who redeemed which invite. Kept after the invite is gone — the answer to "how
-- did this account get here" should outlive the link that made it.
ALTER TABLE users ADD COLUMN invited_via BIGINT REFERENCES invites(id) ON DELETE SET NULL;
-- Where a person is in the first-run checklist, so it can be resumed and
-- dismissed rather than nagging forever. One row per user, created on demand.
ALTER TABLE users ADD COLUMN onboarding_dismissed_at BIGINT;
@@ -1,23 +0,0 @@
-- Similar incidents: a signature per incident, so "has this happened before"
-- is an indexed equality instead of a search.
--
-- The signature is the alert name plus the group labels that identify WHAT is
-- broken, minus the ones that only say WHERE it happened to run this time
-- (instance, pod, ...). Two incidents with the same signature in the same team
-- are the same problem for a responder's purposes.
--
-- Computed in Go for new incidents (incidentSignature in incident_store.go).
-- The backfill below MUST produce the same string; keep the volatile list in
-- both places in step.
ALTER TABLE incidents ADD COLUMN signature TEXT NOT NULL DEFAULT '';
UPDATE incidents SET signature =
COALESCE(NULLIF(group_labels->>'alertname', ''), title) || '|' ||
COALESCE((
SELECT string_agg(e.k || '=' || e.v, ',' ORDER BY e.k)
FROM jsonb_each_text(incidents.group_labels) AS e(k, v)
WHERE e.k <> 'alertname'
AND e.k NOT IN ('instance', 'pod', 'pod_name', 'pod_ip', 'container', 'container_name', 'endpoint')
), '');
CREATE INDEX incidents_signature_idx ON incidents(team_id, signature, triggered_at DESC);
@@ -1,54 +0,0 @@
-- Dead man's switches become rows of their own.
--
-- 004 kept a team's switches in one string with one timeout and one severity,
-- which was enough to configure them and not enough to show them: there was no
-- thing to list, nothing to hang a status on, and every switch in a team had to
-- share a deadline. A row per switch gives each its own name, matcher, timeout
-- and severity, and gives the Team → Switches page something to be a list of.
--
-- The matcher keeps the syntax the string used, one matcher per row:
-- `alertname=Watchdog,cluster=prod`. The unit of monitoring is still the
-- fingerprint, so a matcher that many clusters satisfy is still one switch row
-- watching several independent heartbeats.
CREATE TABLE deadman_switches (
id BIGSERIAL PRIMARY KEY,
team_id BIGINT NOT NULL REFERENCES teams(id) ON DELETE CASCADE,
-- What the owner calls it. Defaults to the matcher when they do not say.
name TEXT NOT NULL,
-- "," separates the label conditions, "=" is exact equality, and alertname is
-- mandatory: it is what keeps the sweeper's candidate query on an index.
matcher TEXT NOT NULL,
-- Seconds of silence before the switch is declared dead. Never zero: a switch
-- that cannot fire is deleted, not disabled.
timeout_seconds BIGINT NOT NULL CHECK (timeout_seconds > 0),
-- The severity its incidents open at. See 004 for why they carry their own.
severity TEXT NOT NULL DEFAULT 'critical',
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint
);
CREATE INDEX deadman_switches_team_idx ON deadman_switches (team_id);
-- Carry every team's configuration over, one row per matcher. A team whose
-- timeout was zero had switches turned off, which is now "no rows".
INSERT INTO deadman_switches (team_id, name, matcher, timeout_seconds, severity)
SELECT c.team_id, btrim(m), btrim(m), c.timeout_seconds, c.severity
FROM deadman_configs c,
LATERAL regexp_split_to_table(c.matchers, ';') AS m
WHERE c.timeout_seconds > 0
AND btrim(m) <> ''
ORDER BY c.team_id;
-- The server seeds environment defaults into teams once, and remembers that it
-- did. An install that had a row per team was already seeded; without this
-- marker the first start after upgrading would seed teams that had switched
-- theirs off.
INSERT INTO settings (key, value)
SELECT 'deadman_seeded', '1'
WHERE EXISTS (SELECT 1 FROM deadman_configs);
DROP TABLE deadman_configs;
@@ -1,21 +0,0 @@
-- Which alert source an alert last arrived on.
--
-- Team -> Sources shows when each source last posted, which integrations
-- already knew (last_used_at, stamped on every webhook). What it could not say
-- was what a source delivered: an alert never recorded the key it came in on, so
-- "prod alertmanager" and "staging alertmanager" were indistinguishable once
-- inside. This column is that link, and lets the page show each source's last
-- alert and how many alerts it has kept fresh over the past day.
--
-- Last sender wins: every accepted payload restamps it, the way it advances
-- received_at. Two sources posting the same fingerprint into one team is
-- already one alert, and it is attributed to whichever spoke last.
--
-- Nullable, and not backfilled. Alerts that arrived before this migration have
-- no source, and NULL says so honestly rather than guessing. It heals by itself:
-- Alertmanager re-sends every alert each repeat_interval, and each re-send is an
-- accepted payload. Deleting a source keeps its alerts, unattributed.
ALTER TABLE alerts ADD COLUMN integration_id BIGINT REFERENCES integrations(id) ON DELETE SET NULL;
CREATE INDEX alerts_integration_idx ON alerts (integration_id, received_at)
WHERE integration_id IS NOT NULL;
-60
View File
@@ -1,60 +0,0 @@
-- Single sign-on through an OpenID Connect provider (Authentik, and anything
-- else that speaks OIDC).
--
-- Four things change, and none of them touches a password user: every new column
-- has a default that says "this is how it has always worked".
--
-- 1. user_identities says which provider account a user is. It is keyed on
-- (issuer, subject), never on email or username: those are mutable at the
-- provider, and a recycled address must not inherit somebody's account. A
-- user can have several identities (a second provider later), and none at all
-- (a local, password-only user), which is why this is a table and not two
-- columns on users.
--
-- 2. team_members.source and users.admin_source record who granted a role. 'oidc'
-- rows are owned by the group sync: it adds them when a group grants access
-- and removes them when it stops, and nothing else may edit them. 'manual' rows
-- are everything that existed before this migration, and are never touched by
-- the sync. Without the marker the sync could not tell a membership it created
-- from one an owner added by hand, and would have to either leave stale access
-- behind or delete people it had no business deleting.
--
-- 3. sessions.max_expires_at is a hard ceiling on a session's life. Ordinary
-- sessions slide for as long as they are used; a session made by an SSO login
-- must not, because the login is the only moment the groups are re-read.
-- Capping the session is what makes "removed from the group in the provider"
-- take effect within a bounded time. NULL means no ceiling.
--
-- 4. oidc_logins holds a login that has been started and not yet finished: the
-- state, nonce and PKCE verifier the callback must see again. A row rather
-- than a signed cookie, so it survives a restart and needs no signing key.
-- Only the hash of the state is stored, like every other token here; the
-- nonce and verifier are useless without the state that names the row.
CREATE TABLE user_identities (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
user_id BIGINT NOT NULL REFERENCES users(id) ON DELETE CASCADE,
issuer TEXT NOT NULL,
subject TEXT NOT NULL,
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
last_login_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
UNIQUE (issuer, subject)
);
CREATE INDEX user_identities_user_idx ON user_identities (user_id);
ALTER TABLE team_members
ADD COLUMN source TEXT NOT NULL DEFAULT 'manual' CHECK (source IN ('manual', 'oidc'));
ALTER TABLE users
ADD COLUMN admin_source TEXT NOT NULL DEFAULT 'manual' CHECK (admin_source IN ('manual', 'oidc'));
ALTER TABLE sessions ADD COLUMN max_expires_at BIGINT;
CREATE TABLE oidc_logins (
state_hash TEXT PRIMARY KEY,
nonce TEXT NOT NULL,
pkce_verifier TEXT NOT NULL,
expires_at BIGINT NOT NULL
);
CREATE INDEX oidc_logins_expires_idx ON oidc_logins (expires_at);
@@ -1,40 +0,0 @@
-- Signing in from a terminal, for clients that cannot open a browser on the
-- machine they run on (the TUI over SSH is the reason).
--
-- The flow is the OAuth device authorization grant, run by terdut itself rather
-- than the identity provider, so the terminal never talks to the provider and
-- the server issues its ordinary session at the end:
--
-- 1. The terminal asks for a login and gets two secrets: a device code it
-- keeps and polls with, and a short user code it shows the person.
-- 2. The person opens the verification URL on any device, signs in by whatever
-- means the server offers, sees the user code, and approves it.
-- 3. The terminal's next poll finds the row approved and is given a session.
--
-- Only the hash of the device code is stored, like every other token here: the
-- device code is what earns a session, so a database read must not yield one.
-- The user code is shown on screens and typed by people, so it is stored as is;
-- on its own it can only be approved, never redeemed.
--
-- user_id is the person who approved. It is empty until then, and the session
-- is minted at redemption, not at approval: an approval nobody collects must not
-- leave a live session lying about.
--
-- last_polled_at lets the server refuse a client that polls faster than the
-- interval it was told.
CREATE TABLE device_logins (
device_hash TEXT PRIMARY KEY,
user_code TEXT NOT NULL UNIQUE,
status TEXT NOT NULL DEFAULT 'pending' CHECK (status IN ('pending', 'approved', 'denied')),
user_id BIGINT REFERENCES users(id) ON DELETE CASCADE,
expires_at BIGINT NOT NULL,
last_polled_at BIGINT NOT NULL DEFAULT 0
);
CREATE INDEX device_logins_expires_idx ON device_logins (expires_at);
-- Where to send the browser once a single sign-on login completes. A person who
-- opens /device?code=... without a session has to sign in first and then come
-- back to it, and the same is true of any other deep link. Validated when it is
-- stored: only a path on this server is ever kept.
ALTER TABLE oidc_logins ADD COLUMN next TEXT NOT NULL DEFAULT '/';
@@ -1,26 +0,0 @@
-- Per-team OIDC group configuration, replacing the global
-- TERDUT_OIDC_GROUP_MAPPINGS env var.
--
-- Group -> team -> role used to be one global list an operator set for the
-- whole install, matched against a team by name, and the sync would create
-- the team if no team by that name existed yet. That put the decision of
-- which group controls a team in the server's environment rather than the
-- team's own hands, meant changing it needed an env var edit and a restart,
-- and let a typo in a team name silently create a stray team.
--
-- Each team now names, itself, which group grants membership and which
-- grants ownership. Nullable: most teams need neither. No uniqueness
-- constraint on either column — two teams may legitimately watch the same
-- provider group (a broad team and a narrower one both keyed off overlapping
-- groups is a choice for their owners to make, not one the schema should
-- refuse).
--
-- BREAKING CHANGE, deliberately not auto-migrated: TERDUT_OIDC_GROUP_MAPPINGS
-- stops being read as of this version, and the sync no longer creates a team
-- by name. Every team's group binding must be set again through
-- PUT /api/teams/{teamID}/oidc-groups. Until an owner does that, an
-- OIDC-sourced membership in that team is dropped at that user's next SSO
-- sign-in, the same way any other loss of group access is handled. See the
-- README's OIDC section.
ALTER TABLE teams ADD COLUMN oidc_member_group TEXT;
ALTER TABLE teams ADD COLUMN oidc_owner_group TEXT;
@@ -1,43 +0,0 @@
-- Service accounts: a scoped, non-human credential for automation (e.g.
-- terdut-operator) that needs to manage teams, escalation policies, dead
-- man's switches, integrations and OIDC group bindings without impersonating
-- a human user. See SERVICE-ACCOUNTS.md for the design this implements.
--
-- Deliberately not a users row: no password_hash, no is_admin, no
-- user_identities linkage, so a service account can never be pulled into
-- OIDC group sync or password login, and is never mistaken for a human in an
-- audit trail.
--
-- scope is 'instance' (acts with the same reach system administration has
-- over teams: create one, list them, mint a 'team'-scoped account against
-- any of them) or 'team' (acts as that one team's owner, and nothing else).
-- The CHECK ties team_id's presence to scope directly, rather than leaving it
-- to application code to keep the two consistent.
CREATE TABLE service_accounts (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
name TEXT NOT NULL UNIQUE,
scope TEXT NOT NULL CHECK (scope IN ('instance', 'team')),
team_id BIGINT REFERENCES teams(id) ON DELETE CASCADE,
created_by BIGINT REFERENCES users(id) ON DELETE SET NULL,
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
CONSTRAINT service_accounts_scope_team_id_chk CHECK (
(scope = 'team' AND team_id IS NOT NULL) OR
(scope = 'instance' AND team_id IS NULL)
)
);
CREATE INDEX service_accounts_team_id_idx ON service_accounts(team_id);
-- One account, many keys: rotation is minting a new one and revoking the
-- old, the same shape api_keys already has, so an account's identity and
-- audit history survive a rotation instead of being recreated by it.
CREATE TABLE service_account_keys (
id BIGINT GENERATED BY DEFAULT AS IDENTITY PRIMARY KEY,
service_account_id BIGINT NOT NULL REFERENCES service_accounts(id) ON DELETE CASCADE,
key_hash TEXT NOT NULL UNIQUE,
name TEXT NOT NULL,
created_at BIGINT NOT NULL DEFAULT FLOOR(EXTRACT(EPOCH FROM now()))::bigint,
last_used_at BIGINT
);
CREATE INDEX service_account_keys_service_account_id_idx ON service_account_keys(service_account_id);
@@ -1,39 +0,0 @@
-- Service-account actors on incident mutations (terdut-server#25). A
-- team-scoped service account acknowledging/resolving/snoozing/noting an
-- incident is not a users row, so it cannot be written into
-- acknowledged_by/incident_events.user_id — doing so either violates the
-- users(id) FK (new rows) or, for incident_events.user_id, silently matches
-- zero rows on delete. These columns are the service-account-shaped parallel
-- to the existing human ones: nullable, mutually exclusive with their human
-- counterpart, ON DELETE SET NULL so a deleted service account doesn't take
-- the incident history with it.
ALTER TABLE incidents
ADD COLUMN acknowledged_by_service_account_id BIGINT
REFERENCES service_accounts(id) ON DELETE SET NULL;
ALTER TABLE incident_events
ADD COLUMN service_account_id BIGINT
REFERENCES service_accounts(id) ON DELETE SET NULL;
-- At most one actor kind per row: both NULL ("the server acted") is valid,
-- exactly one set is valid, both set is a bug this constraint refuses to
-- store rather than silently accepting.
ALTER TABLE incidents
ADD CONSTRAINT incidents_ack_actor_xor_chk CHECK (
acknowledged_by IS NULL OR acknowledged_by_service_account_id IS NULL
);
ALTER TABLE incident_events
ADD CONSTRAINT incident_events_actor_xor_chk CHECK (
user_id IS NULL OR service_account_id IS NULL
);
CREATE INDEX incidents_acknowledged_by_service_account_id_idx
ON incidents(acknowledged_by_service_account_id);
CREATE INDEX incident_events_service_account_id_idx
ON incident_events(service_account_id);
-- assigned_to_service_account_id is deliberately not added here: it would sit
-- unpopulated until handleIncidentAssign itself tracks an actor, which is a
-- separate, pre-existing gap (it records the assignee today, never the
-- actor, for humans either) tracked in its own follow-up issue.
@@ -1,16 +0,0 @@
-- Backs the rate limiters (failed logins, sign-ups, OIDC/device start) with
-- Postgres instead of an in-memory map, now that the server runs more than
-- one replica in production (v0.37.0): a counter that only ever sees its own
-- pod's traffic quietly let every one of these limits through multiplied by
-- the replica count.
--
-- window_start is the start of the current fixed window for key, in the same
-- "unix seconds" shape every other timestamp in this schema uses. The window
-- resets rather than slides, matching the in-memory limiter it replaces:
-- once a key's window is older than the limiter's window length, the next
-- failure starts a fresh one instead of extending the stale one.
CREATE TABLE rate_limit_counters (
key TEXT PRIMARY KEY,
window_start BIGINT NOT NULL,
count INT NOT NULL
);
@@ -1,7 +0,0 @@
-- Optional expiry on a user's own API keys. NULL (the existing default for
-- every row already in this table) means "never expires" -- the same
-- behavior these keys have always had, so no existing integration breaks.
-- Service account keys are deliberately NOT touched: they are a different
-- table, managed by automation, and already distinguished by their own
-- "tdsa_" prefix.
ALTER TABLE api_keys ADD COLUMN expires_at BIGINT;
@@ -1,21 +0,0 @@
-- Who performed an assignment (terdut-server#35). On an 'assigned' event
-- incident_events.user_id is the assignee, so the actor needs columns of its
-- own. Only populated for 'assigned' events; every other event type keeps
-- using user_id/service_account_id for the actor. Older 'assigned' rows stay
-- NULL (the actor was never recorded). Same shape as migration 015: nullable,
-- mutually exclusive, ON DELETE SET NULL.
--
-- assigned_to_service_account_id is still deliberately not added: making
-- service accounts assignable is a separate change (request body, assignee
-- picker, notifier, filters).
ALTER TABLE incident_events
ADD COLUMN actor_user_id BIGINT REFERENCES users(id) ON DELETE SET NULL,
ADD COLUMN actor_service_account_id BIGINT REFERENCES service_accounts(id) ON DELETE SET NULL;
ALTER TABLE incident_events
ADD CONSTRAINT incident_events_assign_actor_xor_chk CHECK (
actor_user_id IS NULL OR actor_service_account_id IS NULL
);
CREATE INDEX incident_events_actor_user_id_idx ON incident_events(actor_user_id);
CREATE INDEX incident_events_actor_service_account_id_idx ON incident_events(actor_service_account_id);