949d6595bab85071a0b04a75c1a2bce1c3653a94
9 Commits
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3183e7e5c5 |
Page the next person when nobody answers
Closes #6, and closes the thing this whole line of work was opened for. Until now an unacknowledged incident re-paged the same topic every notify_repeat forever, which is a louder version of the same silence: if the person on call is asleep, out of signal or has left the company, nothing else happened. A team can now configure an ordered ladder. Each level has a timeout and a set of targets; a target is a named person or whoever the team's rota says is on call today. That second kind is the one that keeps working when the rota changes and nobody remembers to edit the policy. When a level's timeout passes with the incident still triggered, the next level is paged; off the end the chain repeats repeat_count times and then the team's fallback topic is paged once. The incident stays open throughout, because running out of people to wake is not somebody answering. Escalation rides the notifier's existing 30-second tick and its outbox rather than adding a second scheduler, and runs before delivery so a level that comes due on a tick is paged on that tick. Each target gets its own outbox row and therefore its own Acknowledge token: the button in a notification must acknowledge as the person holding the phone, not as whoever was paged first. Acknowledging or resolving takes the incident off the ladder. Snoozing pauses it -- a deliberate "not now" holds the ladder where it is and it resumes when the snooze runs out, rather than carrying on without the person who asked for quiet. Reminders and escalation never both run. A team with a ladder gets escalation; a team without keeps today's behaviour exactly. Both would mean two pages for one silence, which is how a tool gets muted. A level whose targets cannot be reached -- no topic, a disabled account, an empty rota -- is entered anyway, recorded as "nobody reachable", and the ladder moves on. Stalling on a rung that cannot ring would be the failure this feature exists to prevent, wearing the feature's clothes. A policy with such a level cannot be created, but an older row could hold one. The API replaces the ladder wholesale rather than patching a rung, because the levels are an order: editing one has to answer what happens to the numbering of the others, and a whole-ladder PUT makes that the client's decision and the edit atomic. Verified against a live server as well as in tests: alice paged, nobody answers, bob paged, nobody answers, the fallback topic paged once and the timeline reading "level 2: bob" then "escalation exhausted: paged terdut-oncall-all" -- and a second incident acknowledged before its timeout, which woke nobody else. No UI yet. The team-settings screens for escalation, integrations and dead man's switches are all still missing, and they are one piece of work rather than three. Claude-Session: https://claude.ai/code/session_01RHPj4ggeFdEjKKfm4SHbD7 |
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74359c72ab |
Give each team its own dead man's switches, and the UI a team to show
The rest of #4. Two halves that belong together because they are the same sentence from opposite ends: a team decides which of its alerts are heartbeats, and the UI has to be able to say which team it is talking about. Switches were three environment variables, which made them one setting for the whole install. That was the last piece of the alerting path a team could not control: it could take its own alerts on its own key and still not say which of them were heartbeats, or how long a silence had to last. They are a row per team now, edited by an owner through PUT /api/teams/{teamID}/deadman, and the sweeper runs each team against its own matchers, timeout and severity. The environment variables become the starting point rather than the setting. Every team without a configuration is seeded from them at startup, so an upgrade keeps watching exactly what it was watching, and SeedDeadmanConfigs never overwrites -- a redeploy must not put the environment's value back over an owner's edit. A team created later watches nothing until somebody says otherwise: inheriting an install-wide heartbeat would page a new team about a source it has never heard of, and a switch nobody chose is the kind that gets muted rather than fixed. A matcher string with no alertname in it is refused at the door instead of stored. Storing it would produce a switch that watches nothing silently, which is the exact failure the feature exists to prevent. NewRouter and Sweep lose their DeadmanConfig parameter -- there is no longer one answer to hand them. The type stays, because parsing a matcher string is still parsing a matcher string. The UI side: rows in the queue carry a team badge, the filter row gains a team chip per team, and "on call now" shows one card per team. All three appear only when the viewer is in more than one team -- otherwise they are the same word repeated down a list, which is noise rather than information, and the single-team install reads exactly as it did before teams existed. Verified against a live two-team server as well as in tests: the combined queue labelled by team, the team_id filter, a heartbeat that is a heartbeat in one team and an ordinary alert in another, and a new team's switches starting empty while the upgraded team keeps the environment's. Claude-Session: https://claude.ai/code/session_01RHPj4ggeFdEjKKfm4SHbD7 |
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a4fbd60441 |
Scope everything to a team, and route alerts by integration key
The core of #4, and what #1 is for: terdut stops being one shared space. A team owns its incidents, alerts, schedule and integrations; a user sees exactly the teams they are in. Everything that existed moves into one Default team and every existing user becomes an owner of it, so the upgrade is a no-op for the people using it. Ingestion is the load-bearing half. An alert arrives on a team's integration key, and the key is both the credential and the routing: it says that the sender may post, and which team the alerts belong to. That also closes the unauthenticated webhook -- the old path stays for one release, deprecated and routed to the oldest team, so an upgrade does not stop delivering while somebody edits the Alertmanager config. Scoping is enforced in as few places as possible, because the failure mode is silent. serveAs loads the caller's memberships once; list queries carry `team_id = ANY(...)`; and every incident route goes through incidentIDParam, which now parses the id AND checks the team in the same call, so a new handler cannot remember the first half and forget the second. Anything in another team is 404, never 403: whether an incident exists is that team's business. Two bugs this found, both of which would have been silent: * upsertAlerts decided "is this a new occurrence" by looking up the fingerprint alone. Across teams that made team B's first alert look like a re-send of team A's, so it opened no incident at all. The lookups are keyed on (team_id, fingerprint) now, as the index is. * Every uniqueness rule was written for one tenant. Two teams watching two clusters legitimately see the same fingerprint, the same groupKey, and want somebody on call on the same day; all three constraints move to include team_id. Roles inside a team are separate from the system administrator flag: an owner configures the team, a member works its incidents, and an admin is NOT implicitly in every team -- administration is about accounts, not about reading other people's incidents. An admin can still repair a team whose owner has left, which is why requireTeamOwner lets them through. A shift can only be given to somebody in the team. Paging a person who cannot open the incident is worse than paging nobody. The UI is updated only as far as keeping it working: it loads the viewer's teams with the session and uses the first one, since nobody has a second yet. "On call now" shows every team the viewer is in, named only when there is more than one, so the common case reads exactly as before. The team switcher, badges and per-team settings pages are the next step. Breaking for API clients: the schedule endpoints moved under the team, and /api/schedule/current returns an array rather than an object or a 404. terdut-tui will need a version for that. Per-team dead-man configuration is deliberately not here. A heartbeat's incident already opens in the team whose key received it, which is the part that matters for isolation; moving the matchers out of env into per-team rows is a change to how deadman.go is configured rather than to who sees what. Claude-Session: https://claude.ai/code/session_01RHPj4ggeFdEjKKfm4SHbD7 |
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dc39e3a5d3 |
Move the database to Postgres, before teams need the schema
First step of #1, and it goes first for one reason: #4 adds a team_id to nearly every table, and doing that twice -- once for SQLite, once for Postgres -- is work nobody gets paid for. The teams migrations now only have to be written against one database. The ten SQLite migrations are replaced by a single Postgres baseline rather than ported one by one. They were incremental in a way that has no value on a fresh install: 004 adds columns 008 drops again, and 008's backfill rewrites data a Postgres database never had. The history stays in git; the schema they add up to is now 001_baseline.sql. Timestamps stay BIGINT unix seconds and are NOT converted to timestamptz. Everything in Go already speaks epochs, so converting would have been a second, larger change riding along inside this one. It is worth doing on its own. The JSON columns did move to jsonb, because #4 will want to filter and index on labels. Most of the port is mechanical -- 170 placeholders from ? to $1 -- but four things needed more than a search and replace: * Dynamically built WHERE clauses cannot keep their numbering straight by hand, so they hand out placeholders through sqlArgs instead. A filter can now be added or reordered without renumbering anything. * SUM(resolved_at IS NULL) was SQLite counting a boolean as 0 or 1. Postgres has no sum(boolean), and this was breaking every dead man's switch -- silently, since the sweeper only logs. Now COUNT(*) FILTER. * unixepoch() became FLOOR(EXTRACT(EPOCH FROM now()))::bigint. The FLOOR is load-bearing: a bare cast rounds half up, so a row written at .6 of a second claimed a timestamp a second in the future and disagreed with the time.Now().Unix() the Go side stamps. * The unique-violation check matched SQLite's error text. It matches SQLSTATE 23505 now, so a renamed constraint cannot turn a 409 back into a 500. Tests need a real Postgres, because there is no in-memory Postgres the way there was an in-memory SQLite. Each test gets its own schema on a shared server -- cheaper than a database each, and still isolated. TERDUT_TEST_DSN says where it is; `make test-db` starts one locally and ci.yaml runs one as a service container. An unset DSN fails the suite rather than skipping it: a run that quietly tests nothing is worse than one that does not run. TestMigration_BackfillCarriesAckAndComments is deleted along with the migrations it replayed. What it protected -- an upgrade not losing acknowledgements and comments -- now belongs to scripts/sqlite-to-postgres.go, which is build-tagged so the SQLite driver stays out of the server binary. Both are meant to be deleted once this install has migrated. The chart loses the PVC, the data volume and the python backup sidecar, and requires database.dsnSecret.name: it provisions no database and cannot guess where the credentials live, so a render without it is meant to fail. Backups move to where Postgres actually runs. The other half of that -- the postgresql CR, the k8up pg_dump annotation and the network policy -- is a change to the wrapper chart in Ryuvia/charts and is not in here. Verified rather than assumed: the gate is green with -race against Postgres 17, govulncheck and gitleaks are clean, and the migration script was run end to end against a SQLite database built at the old schema and seeded in every table. Ids survive, so incidents keep their numbers and every foreign key still points where it did; the identity sequences are moved past the copied ids, and a webhook after the migration opened incident 12 rather than colliding at 1. |
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dc3879eca6 |
Serve a web UI for the incident queue, built for phones
Whoever is on call gets paged on a phone, and until now the only ways to
act on a page were the notification's Acknowledge button or a terminal.
Tapping the notification itself opened /api/incidents/{id}, which a
browser can only answer with a 401 in JSON. The server now serves a web
UI at / covering the incident queue, each incident's alerts and timeline
with every action on it, who is on call, the alert feed, and changing
your own password. The notification link now points at /incidents/{id}
in that UI.
It is embedded in the binary and has no build step: plain HTML, CSS and
ES modules under internal/web/static, served with an ETag per file and a
CSP that allows nothing from any other origin. That is how rd-web is
built. It avoids adding a node toolchain to the Dockerfile and the
pipeline for a page this size, and it keeps the page on the same origin
as the API, so no CORS is needed and nothing else has to be deployed.
Paths without a file extension fall back to index.html, so a deep link
survives a reload. An unknown path under /api/ still gets a JSON 404
rather than the page.
Signing in uses a username and password, because pasting a 64-character
API key into a phone at 3am is not a sign-in flow. Users have no
password until one is set through PUT /api/users/{id}/password, or
optionally at bootstrap. A user without a password is exactly where they
were before this commit and can only use API keys. A login sets an
HttpOnly, SameSite=Lax session cookie. It lasts 30 days and slides
forward while in use, so an on-call phone does not sign itself out.
Only the token's hash is stored, as for API keys.
The cookie needs a CSRF guard where a bearer header does not, because
browsers attach cookies to requests other sites make. So cookie-
authenticated requests go through Go 1.25's http.CrossOriginProtection,
and bearer requests do not. A request carrying an Authorization header
is judged on that header alone and never falls back to the cookie.
Changing a password ends every other session of that user. Changing
your own requires the current password, so a phone left signed in
cannot be used to take the account over.
Failed logins are counted per username and per client address. Ten
failures for one username in 15 minutes refuse that username for the
rest of the window, even with the right password. That makes locking
somebody out possible for anyone who knows their username. It was
accepted because the alternative is unlimited guessing, and during a
lockout the notification's Acknowledge button and API keys keep
working. The address limit reads the first X-Forwarded-For hop, since
behind the gateway RemoteAddr is Envoy. It is looser, because a whole
office behind one NAT shares it.
The Secure flag follows TERDUT_PUBLIC_URL, since TLS terminates at the
gateway and the server itself only ever sees plain HTTP. The chart
already defaults that variable to https://<hostname>.
Schedule editing, statistics and user management stay in terdut-tui for
now. The API they use is unchanged, and bearer authentication behaves
exactly as before.
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289eca8076 |
Move to Gitea: git.ryuvia.com/niklas/terdut-server
CI / test (push) Successful in 2m15s
The module path, the container image, the Helm chart and the CI pipeline all named GitHub. They now name the Gitea instance everything else already runs on. The workflows are rewritten rather than translated. Gitea's runner image is ubuntu:22.04, whose nodejs is Node 12, so no JS action runs there at all -- actions/checkout@v4 dies with a SyntaxError before it does anything. Every step is shell, checkout is a plain clone (this repo is public, so it needs no credential), and the jobs that need docker or helm run in host mode because the dind bridge a `container:` job gets cannot reach github.com or get.helm.sh. Two consequences worth naming: - upload-artifact/download-artifact are also JS actions, and there is no artifact store here, so the job that builds the binaries is the job that publishes them. Nothing is passed between jobs. - setup-qemu-action is gone with the rest, and the runner has no binfmt registration. The Dockerfile's builder stage now runs on $BUILDPLATFORM and cross-compiles from TARGETARCH instead, which is what keeps the arm64 image buildable -- and makes it native rather than emulated. The chart moves from a GitHub Pages index to an OCI artifact in Gitea's registry. Publishing stays tag-only for the reason recorded in release.yaml: a workflow triggered by the branch push cannot know the version it is about to be tagged with. The GitHub repository is left in place and untouched. Nothing pushes to it any more, but its existing release downloads and chart index keep resolving. |
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14c24f8fda |
Notice when the Watchdog alert stops arriving
Release / release (push) Has been skipped
Release / build (amd64, linux) (push) Has been skipped
Release / build (arm64, darwin) (push) Has been skipped
Release / test (push) Failing after 5s
Release / build (arm64, linux) (push) Has been skipped
Release / docker (push) Has been skipped
Release / chart (push) Has been skipped
Release / build (amd64, darwin) (push) Has been skipped
Everything this server does assumes alerts arrive. If Prometheus stops evaluating, or Alertmanager cannot reach us, nothing arrives — and silence is indistinguishable from everything being fine. The cluster has shipped the alert for exactly this case all along: Watchdog is expr: vector(1), so it fires permanently and is re-sent forever, and it is worth nothing unless something downstream notices it stop. Nothing did. It arrived, opened no incident because a repeat_interval re-send is not a new occurrence, and when the monitoring stack died the sweeper quietly expired it and paged nobody. So the handling is inverted for a configurable set of alerts: receiving one opens no incident, and the absence of one does. TERDUT_DEADMAN_MATCHERS selects them as label matchers, defaulting to alertname=Watchdog. The unit of monitoring is the fingerprint rather than the alert name. Two clusters sending the same Watchdog are two independent switches, so a healthy one can never mask a dead one. Every matcher must name an alertname, which keeps the sweeper's candidate query on alerts_name_idx instead of JSON-extracting labels from every row, and leaves matching with a single implementation. A switch is dormant until its first heartbeat: a matcher nothing has ever sent opens nothing, so a fresh deploy or a restored database does not page. Resolving the incident by hand sticks, exactly as it does for an alert-backed one, so a decommissioned source is a one-time page rather than a nag; the switch re-arms only when the heartbeat comes back, and dying again is a new incident. The incident has no member alerts on purpose. Linking the heartbeat would have the settled-incident cascade close it on the very sweep that opened it, and there is no alert describing the problem anyway — the problem is that no alert arrived. What happened is on the timeline instead, and recovery is the only automatic way out. One narrow exemption in the ingest guard makes recovery possible at all. A heartbeat we declared dead is marked resolved, and the one that proves us wrong carries the unchanged startsAt of an alert that never stopped firing — so "resolution is terminal within an instance" would discard it forever and a switch could die exactly once. The exemption is scoped to resolution_source = 'deadman', which is the only resolution this server infers from silence on a timeout of its own, so nothing another writer set can be undone by a stale retry. Matched alerts are also held back from the generic staleness expiry, which would otherwise resolve a heartbeat as 'expiry' long before its own tighter deadline. The timeout points the opposite way to TERDUT_STALE_AFTER: staleness is a generous grace period around a repeat_interval you do not control, while this is a deadline you set deliberately and configure the heartbeat's route to beat. Inheriting a 4h or 12h repeat_interval gives a dead man's switch with a twelve hour fuse, so the README spells out the route the heartbeat needs. |
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4224dbe96c |
Record notification delivery on the incident timeline
Release / test (push) Failing after 8s
Release / build (amd64, darwin) (push) Has been skipped
Release / build (amd64, linux) (push) Has been skipped
Release / build (arm64, darwin) (push) Has been skipped
Release / build (arm64, linux) (push) Has been skipped
Release / docker (push) Has been skipped
Release / chart (push) Has been skipped
Release / release (push) Has been skipped
An incident's history went quiet after "Incident opened": nothing said that anybody had been paged, reminded, or told it resolved. Delivery lived only in the notifications outbox, which no API exposes, so when a page failed to arrive there was nothing in the product that said whether it had been sent. The notifier now writes two event types. A notified event once ntfy accepts the publish, carrying the kind in detail and the paged user in user_id — absent when the page went to the shared fallback topic, which belongs to nobody. And a notify_failed event when a notification exhausts its retries, which is the one worth having: without it a page that never landed leaves the timeline identical to one that did. Both are written from the delivery result rather than at enqueue. A queued notification is an intention, and the timeline is append-only, so claiming somebody was told before ntfy accepted it would be a lie that stays there. A failed timeline write is logged rather than returned, so it cannot make a delivered row look unsent and send the page twice. The topic is deliberately in neither: it is a shared secret with the ntfy server, and every API key can read the timeline. No migration — incident_events.type is free text, unlike notifications.kind. |
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bc285799d1 |
Page the on-call person when an incident opens
An incident opened, got assigned to whoever held today's schedule entry,
and then sat there silently until somebody thought to look. The schedule
and the incident model were both built; nothing reached the person
holding the pager.
Notifications go out through ntfy, over plain HTTP with no new
dependencies. Delivery is an outbox rather than an inline call: the pool
is limited to a single connection, so a POST made while holding the
webhook's transaction would stall every other request behind it. The
webhook inserts a row and a notifier goroutine sends it within a tick,
retrying with exponential backoff.
Only opening an incident has to resolve a topic from scratch. Reminders
and all-clears reuse whatever that first notification chose, which keeps
configuration out of resolveIfSettled and gives the right rule for free:
you only hear that something resolved if you were told it started.
Each push carries an Acknowledge button, because the useful thing to do
at 3am is stop the pager without unlocking anything. It POSTs to an
unauthenticated /api/notify/ack/{token} — a notification body lives on
the ntfy server and in the device cache, so a real API key must never
appear in one. The token is minted per delivery, scoped to one incident
and one action, and expires in a day.
Reminders repeat until the incident stops being untouched. The stop
conditions are the states that already mean somebody has it: acknowledged,
snoozed, resolved, archived. Snooze is the mute button, so there is no
separate reminder cap.
Notifications sent to the fallback topic carry no Acknowledge button. The
topic is shared, and a button on it would let any subscriber acknowledge
as somebody else.
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